Director of Operations
Senior operations manager job in Southaven, MS
Director of Operations - Manufacturing
Salary Up to $150,000 + Full Benefits + Paid Relocation to the Southern USA
Are you ready to take the lead in driving operational excellence? Our client, a well-established manufacturing company in the Southern USA, is seeking a Director of Operations to oversee their full manufacturing and distribution operations. This is a high-impact leadership role where you'll shape strategy, lead teams, and ensure products reach customers on time and in top condition.
What You'll Do
Lead day-to-day operations across manufacturing, supply chain, distribution, and assembly.
Negotiate cost-effective shipping contracts and manage inbound/outbound logistics.
Drive continuous improvement and implement new processes for product launches.
Oversee material planning, forecasting, and lean operations.
Monitor KPIs and define both short-term and long-term operational goals.
Partner with Sales to ensure accurate and timely customer quotes.
Report directly to the President and collaborate across departments.
Travel occasionally to visit other company sites.
What We're Looking For
Bachelor's Degree preferred (will consider non-degree candidates with the right experience).
At least 5 years of experience managing an entire facility, including P&L responsibility and all departments.
Strong background with ERP/SAP systems.
Proven leadership, organizational, and time management skills.
International shipping experience is a plus.
This is a unique opportunity to join a stable company, influence its future direction, and make a lasting impact.
District Manager
Senior operations manager job in Memphis, TN
As a District Manager in the discount retail, repurpose and recycle space, you will be part of a growing company that has been around 40 years helping the environment, providing quality jobs, and offering superior value to our customers.
The District Manager will support locations in Memphis, Jackson and Tupelo and deliver the company vision through ownership and accountability for top-line sales, profitability, management development, efficiency in meeting production quotas, and delivering key metrics in customer service.
Responsibilities and duties:
Collaborate with leadership team to hire, train, coach and develop to improve store manager and location performance.
Identify and develop successful store operating plans and strategies to drive sales, production and budgeted profit goals and optimize performance expectations.
Identify and manage the execution of store business plans that drive key performance indicator results and that maximize business opportunities.
Support and drive new operational initiatives to ensure successful implementation and sustainability of such processes.
Maximize store performance through consistent and effective problem-solving, coaching and feedback, reporting, and follow-up.
Achieve ideal staffing standards for all levels of their organization through proper recruiting, hiring and retention practices in addition to development of internal personnel.
Be a role model for all team members demonstrating actions consistent with company values while continuously working to improve and sustain our family culture.
Education and Experience:
At least 5 years of experience in an off price retail or thrift environment, preferably with a big box chain.
At least 2 years' experience as multi-unit supervisor.
Strong financial and Productivity report acumen.
Excellent verbal and written communication.
Why City Thrift?
Competitive pay.
Growing company.
Help your community and our planet.
401k, healthcare benefits, PTO, bonus potential and much more!
Director of Operations And Business Development
Senior operations manager job in Southaven, MS
We are looking for someone who:
Wants to leave behind the typical structured, 8-5 desk job
Is willing to bet on themselves and be financially rewarded for it
Enjoys problem solving within a fast-paced environment
Wants an autonomous position with support as needed
Has grit, resilience, and loves a challenge
Company Overview:
Cornerstone Caregiving is the largest privately owned in-home care company, growing to over 130 offices across 37 states in under 4 years. With a focus on giving our seniors the option to age in place, we are expanding our presence across the country and are seeking out an elite leader to spearhead the growth of this branch.
Responsibilities:
As the director, you will independently manage and lead this branch, along with unparalleled and ongoing corporate training and support.
Business Development:
Develop and execute a marketing plan to establish Cornerstone as the preferred in-home care provider.
Referral building:
Cultivate and manage relationships with referral partners (hospitals, hospices, senior living, etc.).
Staffing and Scheduling:
Hiring and onboarding new team members and ensuring all shifts are properly staffed. Monitor on-call responsibilities as calls come from clients, caregivers and partners.
In-home Assessments:
Build strong client relationships, conduct intakes, and ensure client satisfaction.
Financial Management:
Oversee office budget that is reflected in profit and loss statements.
Cultivating Culture:
Creating the workplace of choice for your territory. Set your own standard through incentivizing, motivating, setting the tone of your team morale.
Preferred Qualifications:
A proven leader with previous experience managing a team
Success with meeting sales and business development goals
Ability to work autonomously in a fast-paced environment
Entrepreneurial mindset
Experience with direct recruitment, hiring and oversight of staff
Strong interpersonal and communication skills
Benefits:
Base salary with 20% quarterly cash profit share
Paid health, dental, and vision insurance
Company provided car with paid gas
Cell phone stipend
Unlimited PTO with corporate approval
Initial and ongoing training and professional development opportunities
We are the best…
More about us:
A Day In the Life
**********************
Who We Are
**********************
Caregiver Appreciation
**********************
Job Type: Full-time
Pay: $80,000.00 per year
Benefits:
Dental insurance
Flexible spending account
Health insurance
Paid time off
Vision insurance
Schedule:
Monday to Friday
On call
Work Location: In person
Operations Manager
Senior operations manager job in Southaven, MS
GRAMMER is specialized in developing and manufacturing components and systems for car interiors as well as driver and passenger seats for off-road vehicles, trucks, buses, and trains.
As a global partner to the vehicle manufacturing industry, we are represented around the world by our two divisions, Automotive and Commercial Vehicles. Our employees are constantly engaged in developing and producing innovative, flexible solutions to meet challenges in today's competitive global market. GRAMMER can be found on four continents with more than 50 production, distribution and logistics sites in 20 countries.
GRAMMER is a leading North American full service automotive supplier of highly engineered thermoplastic components and assemblies for interiors and air and fluid management systems.
Culture:
Here at GRAMMER, we foster a culture that embraces our Grammer CODE: Collaborate in an inclusive environment, Openness in communication and ideas, Drive for results with energy and Empower yourself and others by taking ownership of decisions and actions.
What we are looking for:
Grammer is looking for an Operations Manager to join our location in Shannon, MS. The ideal candidate will enjoy working in a team environment. This individual will have an opportunity to make lasting and positive changes in our team!
This position reports directly to the Grammer Tupelo Plant Manager
The Operations Manager's goal is to deliver the planned budget commitment measured through gross margin, inventory levels, and operational efficiency including ensuring the fundamentals in the plant: safety, customer satisfaction, quality and on time delivery, empowerment of employees, manage budgets to drive the appropriate actions to adapt plant resources and costs to volume variation and launch readiness for new programs.
What you will be doing:
Responsibilities as they relate to current and new projects include establishing capital needs, launch strategy, project timing, employee involvement, customer representation and cross-functional communications and alignment relating to the projects.
Lead by example to build and maintain a plant culture that embraces the values of CODE - Collaboration, Openness, Drive, and Empowerment.
Challenge traditional boundaries and eliminate barriers which do not promote continuous improvement of the enterprise.
Support and ensure safety policies and procedures are consistently followed throughout the facility.
Lead, support, and develop the Production Supervisors, Technical Supervisor, and Process Technicians.
Establish and track Production Department objectives/KPIs.
Support root cause analysis and proper resolution to conflict.
Report out KPIs, challenges, and planned corrective action implementations to various levels of leadership.
Assess/evaluate team members to ensure continuous development and opportunities for internal growth/succession planning.
Assist in establishing and monitoring key operating objectives of the production facility.
Participate in future planning and proactively lead/support continuous improvement projects.
Actively work with and effectively communicate to floor personnel to ensure quality product.
Issue process improvements and cost reductions as required.
Maintain appropriate manning and schedules to support customer requirements.
Understand and facilitate continuous improvement of Quality and Environmental Systems (TS16949 and ISO 14000). Participate as a member of the plant Management QOS review team.
Along with the total plant management team, develop and maintain healthy community relations.
Act with a high sense of urgency, in particular with respect to customer needs.
Assure that quality product is maintained along with production schedules being met.
Set stretch goals/targets for direct reports and achieve them through rigorous use of continuous improvement and employee involvement methods.
Responsibilities:
Develop and follow production plans, as well as Grammer standard processes; ensure feasibility of production plans.
Achieve financial targets: prepare and present the Operations budget; manage the actual production costs based on target costs; maintain product margin, and monitor serial productivity (labor level, material consumption, etc.).
Manage the Operations teams: ensure appropriate staffing, maintain working environment according to Grammer Environment, Health, & Safety (EHS) standards, detect and advise training needs, share information (transparency), participate in people development initiatives.
Meet established customer specifications concerning cycle time, delivery, quality, quantity and costs; implement preventative and corrective measures in the production process to ensure that customer demands are properly met; coordinate with Quality team to meet all customer standards.
Implement action plans to improve functionality/productivity and to obtain program and Grammer objectives; make necessary corrective adjustments.
Coordinate resource planning concerning inventory, equipment, staffing, activities, etc.
Maintain dashboard indicators/status reports to monitor lead time, supply-chain targets, EHS, performance, etc.
On the Job Training (OJT) of peers and Stop Scrap procedures.
Develop proactive interrelationships between the plant supervisors and other functional support departments.
Responsible for maintaining morale and employee relations in the plant
Facilitate the Development of the operating budget and the capital budget
Know and apply GPS (Grammer Production Systems) Principles.
Lead by Example; Be Respectful, Be Prompt, Be Consistent, Be Available
Environment, Health, and Safety (EHS)
Responsible for the application of safety standards and for adhering to TS16949, ISO 14001 and 45000 standards using GPQ (Grammer Produces Quality) methodology (All functions)
Ensure the plant functions according to the Control Plans, the established policies and procedures and adheres to all safety, environmental, and quality standards.
Responsible for resolution of all safety related issues in a timely manner within the area
Monitor safety performance of the department and make improvements as required.
Ensure workforce has completed all safety related training requirements
Perform safety observation tours at scheduled intervals.
Maintain excellent housekeeping in your areas at all times.
Comply with all safety and environmental regulations
Quality
Ensure ALL Quality Gates/Quality Inspections/Error Proofing/FTQ Checks have been executed per the Process Control Plan every shift, every day.
Perform daily layered process audits, address findings immediately.
Approve all the Operator work instructions and work instruction revisions.
Investigate, communicate, and resolve quality issues promptly.
Use alarm and escalation process as defined
Implement containment activities in a timely manner.
Responsible for quality performance of the production lines as measured by KPIs on a daily basis.
Use KPI charts to document activity.
Perform scrap reviews on a daily basis and communicate/escalate issues.
Use KPI charts to document activity.
Execute Quality System Requirements, both Customer and Grammer GPQ system
Products/Volume/Effective planning and scheduling (man, machine and material) of production area to meet production plan.
Monitor hourly and daily throughput to ensure production plan adherence according to MPS and Production Plans.
Effectively communicate and work with all departments (maintenance, engineering, HR, quality, logistics and IT) to resolve issues in a timely manner.
Responsible for the proper training and certification of all operators, BCI, and inspectors supporting the production area
Maintain Production plan adherence, productivity, performance data on visual boards
Gemba walks
Cost
Approve and execute engineering and process change introduction into production
Identify and implement cost reduction ideas/Support Cost Reduction Roadmap
Lead kaizen workshop events, execute improvements identified
Achieve Mfg. KPIs for Safety, Quality, Volume, Cost, Scrap, Productivity
Understand, Track, and Meet Budget Commitments
Align resources amongst Business Units to meet Plant Priorities
Communication/Environment/Drive an atmosphere of trust, respect and accountability.
Train, coach, inspire, and engage Supervisors/Shift Leaders/Team Leaders
Effectively resolve and communicate issues to the team.
Effectively communicate and work with all department (maintenance, engineering, HR, quality, and IT) to resolve issues in a timely manner.
What you will bring along:
Bachelors Degree in a related field of study
A minimum of 5 years experience in a similar role
A minimum of 10 years experience in the Automotive industry or a similar large-scale manufacturing environment
Plant start-up or high product launch exposure a plus
Plastics experience preferred
Greenfield/Brownfield launch experience is a plus.
Experience in production management and lean manufacturing, production systems, Toyota production system
Experience in team management with leadership and coaching skills
Ability to build and manage a P&L budget. Knowledge in Finance.
Highly reciprocal with strong consultative, analytical, time management, and project management skills with the ability to influence, resolve complex problems, and identify systemic issues.
Experience handling difficult situations effectively, negotiate persuasively, communicate information and convey ideas clearly.
Initiate and develop important relationships based on trust and credibility.
Ability to independently drive innovation and foster the development of new ideas/approaches/methods.
What we can provide you:
Medical, Dental, and Vision coverage
Tuition reimbursement programs
401(k) match
Robust EAP services
Developmental opportunities
Much more!
District Manager
Senior operations manager job in Southaven, MS
The District Manager is responsible for leading the operations of 7 convenience store locations in Central Mississippi, with a strong emphasis on food service performance and execution. This leader ensures operational excellence, drives revenue growth, maintains food safety compliance, and supports store managers in achieving financial and performance goals. The District Manager serves as a culture carrier, actively promoting our core values and ensuring they are reflected in daily operations and leadership practices.
This is a full-time, 50 hours per week, exempt position. Location: Central Mississippi (Travel Required)
Ideal Candidate:
District Manager with 1 - 3 years' experience in the role
Experience in the convenience store, retail, food service, or general customer service industry
Essential Duties and Responsibilities:
Oversee day-to-day operations of 5-7 store locations, focusing on food service growth, quality, and execution.
Lead, coach, and develop Store Managers to meet operational goals, enhance guest experiences, and improve profitability.
Monitor and manage KPIs including customer feedback, safety, labor, and cost control metrics.
Conduct weekly store visits to ensure compliance with company standards, policies, and procedures.
Implement promotional and merchandising programs consistently across all locations.
Partner with HR to recruit, onboard, and develop high-performing team members.
Quickly and professionally resolve operational or personnel concerns, reinforcing a positive work environment.
Analyze store-level financials and operational data to identify trends and recommend corrective actions.
Foster a high-performance culture built on accountability, teamwork, and continuous improvement.
Ensure compliance with all applicable local, state, and federal regulations, including ADA and OSHA requirements.
Qualifications:
1+ years of multi-unit leadership experience, preferably in convenience retail, food service, or QSR environments.
Strong knowledge of food safety practices, labor management, and operational efficiency.
Demonstrated ability to lead and motivate diverse teams in fast-paced environments.
Skilled in using data to drive decisions and operational improvements.
Strong interpersonal and communication skills, both verbal and written.
Proficient in Microsoft Office and/or retail operations platforms.
Valid driver's license and ability to travel frequently throughout the assigned territory.
Physical Requirements:
Must be able to remain in a stationary position for extended periods.
Must be able to travel between store locations frequently (up to 80% of the time).
Occasionally ascends/descends stairs, ladders, or stockroom platforms during store visits.
Must be able to move about in store and kitchen environments.
Ability to lift and carry up to 25 pounds occasionally.
Locations:
Madison
Flowood
Pearl (2)
Clinton
Crystal Springs
West Jackson
Work Environment:
This is a field-based role with frequent travel required between store locations.
Work is performed in a mix of office, retail, and food service environments.
Exposure to kitchen operations, coolers/freezers, and occasional outdoor elements.
Core Values:
Customer Commitment - We believe that our customers are the primary drivers of our success. We are driven to delight them and earn their loyalty through the positive relationships we build. We treat people the way that we want to be treated.
Humility - We believe that humility is a fundamental quality that allows our team to listen and learn from others, acknowledge our mistakes, and focus on the team's overall success rather than individual ego.
Integrity - We believe that integrity should be the foundation of every interaction with our team and guests. Integrity requires honesty, accountability, consistency, and trustworthiness-and we strive to demonstrate these qualities at all levels of the company. We do things the right way!
Grit - We believe in hard work. We are passionate and persistent in the face of challenges or setbacks. We are determined to win. We are courageous, willing to take risks and step outside of our comfort zone.
Teamwork - We believe that each member of our team contributes to the overall success of the organization's goals and commitments. Through clear communication, mutual support and trust, and learning and development, we strive to be the choice employer in the communities we serve.
Total Compensation:
Base Salary Range: $70,000 - $80,000 annually
Quarterly Bonus: $2,500 - $3,000 quarterly
Company vehicle provided
Company gas card provided
Extremely competitive benefits package
Store Manager
Senior operations manager job in Southaven, MS
The Store Manager is accountable for sales performance, focusing on growth and profitability, customer satisfaction, merchandising standards, store operations, and the training and development of the entire staff.
Reports To: District Manager
Supervises: Co-Manager, Assistant Manager, Key Holder, and Store Associates
Essential Functions
People Development
Recruitment & Retention: Network, recruit, hire, develop, and retain high-quality management and associates to fill store profiles and support succession planning.
Performance Management: Set annual goals, administer performance reviews, and develop all direct reports.
Training & Development: Train, develop, and provide ongoing feedback and coaching on product knowledge, selling skills, visual merchandising, and delivering an exceptional customer experience.
Customer Experience
Customer Service: Ensure an excellent level of customer service is a priority at all times by consistently executing and achieving the Customer Experience through regular assessment, coaching, and follow-up with the team.
Leadership: Maintain visibility and lead by example on the selling floor to answer customer questions and support all selling functions.
Visual Merchandising: Implement all visual merchandising standards, directives, promotions, and maintain overall cleanliness and organization of the sales floor and stockroom.
Drive Sales & Profitability
Sales Goals: Meet or exceed profitability expectations for the store in sales, payroll, shrink, and conversion.
Strategic Execution: Create and execute strategies to maximize store sales and control expenses.
Operational Effectiveness
Payroll Management: Meet all payroll expectations.
Loss Prevention: Control company assets by meeting all loss prevention measures.
Policy Compliance: Execute and comply with all company policies and procedures.
Additional Responsibilities
Decision Making: Use sound judgment when making decisions.
Communication: Maintain excellent communication skills.
Integrity & Respect: Act with integrity and respect.
Adaptability: Adapt to changes required by the business.
Multitasking: Ability to handle multiple tasks simultaneously.
Additional Duties: Assume and complete other duties as assigned by the supervisor.
Job Requirements
Minimum two years of store manager experience with a proven track record for driving sales and profit results and training and developing a team of individuals.
Proficiency in personal computer use and detailed report analysis.
High school education or equivalent preferred.
Ability to perform heavy lifting in excess of 30 pounds.
Ability to stand for a minimum of eight hours during scheduled shifts.
Operations Manager I
Senior operations manager job in Olive Branch, MS
Operations Manager - Manufacturing
Hyve Solutions is a leader in the data center solutions industry, designing, manufacturing, and delivering custom Server, Storage, and Networking Solutions to the world's largest Cloud, social media, and Enterprise companies. We pride ourselves on collaboration, innovation and thought leadership. Our team consists of diverse, forward-thinking individuals who dare to challenge the status quo, while working with many of the world's biggest customers. Hyve Solutions is a part of Synnex Corporation, a Fortune 500 company. Become part of a team that thrives on excellence in a fast-changing, high-growth technology environment!
Job Description:
Hyve Solutions is looking for a detail-oriented, hands-on, results-driven individual with proven communication skills and a strong work ethic to work in a challenging, fast-paced, energetic environment.
Responsibilities:
Manage the day-to-day operations of a medium sized warehouse
Schedule and delegate work for the operations team
Drives long-range strategic planning process for Operations by overseeing and managing all manufacturing operations activities.
Develop, implement and maintain policies, procedures and material control systems
Development of employees in Operations including training, achieving productivity standards, company policies and procedures, and annual performance reviews
Manage the facilities operation budget and achieve all operational standards and guidelines
Cultivate a positive and innovative work environment
Accident and incident investigation and reporting
Coach employees to use proper processes, safe work practices and team behavior
Dock Security - Control of product movement on the Dock including control of Shipment preparation while adhering to priority timelines
Continuous quality performance standards improvement
Control of warehouse inventory, equipment and consumables
Develop materials schedules and coordinate the efficient movement of materials
External communication with carriers, consumable suppliers, service vendors, temporary labor agencies and third-party logistics providers
Responsible for maintaining high inbound and outbound transportation service levels and at the lowest possible cost
Carrier contract negotiation
Manage and monitor vendor routing compliance, inbound lead times and cost
Ensure ongoing compliance with internal process controls
Work in a safe manner. Be conscious at all times of safety on the job by adhering to the established health & safety measures and practices of the company. Report workplace hazards and any violations of the relevant legislation to the employer.
Occasional travel may be required, as well as additional work after hours and/ or on weekends as required
Core competencies/ skills include communications, resource planning, analytics, leadership, organizational skills, planning and project management
Qualifications:
Five years' experience in a Distribution/Logistics/Warehouse environment and must possess a minimum of three years' staff management experience (approximately 25 employees and a temporary labor pool)
Diploma or Degree in Business, Logistics or a related discipline is preferred
Knowledge of Health and Safety regulations
First-Aid or CPR certification would be an asset
Advanced skills in MS Office, Access and proficient in Outlook and PowerPoint
Proven experience and success within a computerized order entry and fulfillment environment
Experience in process development, re-engineering and quality control
Experience with cyclical inventory audit processes and inventory control
Strong organizational, time-management and problem-solving skills
Hyve Perks
Every Day is Casual Day • Company Discounts • Community Involvement Opportunities • Profit Sharing • Medical, Dental & Vision Insurance • 401k • FSA & HSA • Paid Vacation, Holiday & Sick Days • Employee Stock Purchase Plan • Tuition Reimbursement • Live Well Work Program and More
Job Type: Full-time
Benefits:
Dental insurance
Health insurance
Paid time off
Schedule:
8-hour shift
Monday to Friday
Work Location: In person
Top of Form
@ HYVE Solutions, we believe employees are our greatest asset and we empower them to make a difference in our business. Diversity and inclusion make us all better. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
Auto-ApplyVP, Operations
Senior operations manager job in Memphis, TN
At STAT Courier, we believe there is a better way to deliver what's important to you. As a proud women-owned business, our mission is simple, to improve lives, enhance quality of living, and affect positive change by connecting resources, people, and communities. We foster a strong culture of teamwork and collaboration, where every voice is valued, and employees are empowered to make a meaningful impact. Join us in building something better-together.
What will your job look like?
The Vice President (VP), Operations is a visionary leader and strategic driver of operational excellence responsible for elevating the company by optimizing business processes, producing financial success, and spearheading transformative initiatives. The VP, Operations, is a polished executive who collaborates closely with business development to support client expansion, respond to RFPs, and participate in pricing and contracting decisions. Additionally, the VP, Operations ensures excellence in vendor management, quality control, and operational efficiency across logistics, field operations, and customer service.
Location: This position will be onsite daily in our Lake St. Louis location- 16 Hawk Ridge Drive, Lake St. Louis, MO
We are excited to welcome talent from across the country! Relocation benefits and assistance are part of our commitment to finding the right fit
What you'll do:
* Drive performance and operational synergy across logistics, field operations, customer service, and dispatch teams to ensure seamless execution and collaboration
* Lead innovation and technology adoption by integrating AI and emerging technologies to enhance efficiency, streamline decision-making, and optimize operational workflows
* Establish and enforce quality standards across all business operations, ensuring continuous improvement, compliance, and operational excellence
* Develop, monitor, and refine key performance indicators (KPIs) across all operational departments
* Implement and utilize advanced analytics and real-time dashboards to ensure transparency, accountability, and continuous improvement
* Leverage data to enable proactive adjustments to enhance productivity, cost-effectiveness, and service excellence
* Develop and optimize vendor relationships, oversee contract negotiations, performance management, and strategic partnerships to maintain quality and cost-effectiveness
* Partner with business development teams to identify growth opportunities, foster client relationships, and shape strategic initiatives for long-term expansion
* Strategically collaborate on pricing models and contract negotiations, balancing profitability, sustainability, and market competitiveness
* Oversee financial performance with P&L responsibility, ensuring operational effectiveness and profitability across business functions
* Manage budgeting, financial planning, insurance renewals, and investment strategies, aligning operational objectives with long-term fiscal goals
* Cultivate key stakeholder relationships, including clients, vendors, and internal teams, fostering trust, transparency, and long-term success
* Meet, coach and mentor direct reports at least once monthly; this can include providing or seeking feedback, setting expectations, updates and development opportunities
What you'll need:
Experience, Education & Certifications:
* Bachelor's Degree
* Minimum of 8- 10 years' experience in Operational Management and managing employees at all levels of the organization
* At least 5 years of experience in a senior leadership or executive role
* Experience establishing and managing all aspects of performance management and complex contracts with SLA's and government compliance
* Minimum of 3 years of experience with budget development, financial forecasting and P&L responsibility
Skills:
* Thorough knowledge of the transportation and courier industry or related fields
* Strong leadership, mentoring and coaching skills and strong conflict management skills
* Must be an analytical, proactive, and strategic critical thinker with ability to anticipate and resolve issues in a constructive manner
* Solid understanding of Operations leadership with a strong business and financial acumen
* Experience in developing, promoting, and building key relationships with all key stakeholders
* Ability to build consensus, develop policies, processes and procedures and maintain a high level of confidentiality
* Detail-oriented and ethical decision-making, ensuring integrity and accountability across operations.
* Exemplary interpersonal and written/oral communication skills and the ability to work with a variety of people and job positions
* Advanced computer skills; proficient with Microsoft Office Suite and adaptability to learn new systems
* Strong organization skills and ability to identify, prioritize, and respond to multiple deadlines
* Ability to work independently and demonstrates effective problem-solving skills
* Strong organizational skills, with the ability to prioritize, multitask, and meet demanding deadlines
Even better if you have...
* Prior project or contract management experience preferred
* Experience with Lean processes; Six Sigma Certification preferred
What's In it for you:
* Health and Life Insurance Plans
* Dental and Vision Plans
* 401(k) with a company match
* Paid Time Off and Holiday Pay
* Casual Dress Environment
Salary Min: $175,000
Salary Max: $225,000
This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss this with us as you move through the selection process.
Equal Opportunity Employer: STAT Courier is an equal opportunity employer. STAT Courier considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact STAT Courier's People & Culture.
Auto-ApplySite Ops Manager
Senior operations manager job in Memphis, TN
xAI's mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge. Our team is small, highly motivated, and focused on engineering excellence. This organization is for individuals who appreciate challenging themselves and thrive on curiosity. We operate with a flat organizational structure. All employees are expected to be hands-on and to contribute directly to the company's mission. Leadership is given to those who show initiative and consistently deliver excellence. Work ethic and strong prioritization skills are important. All engineers are expected to have strong communication skills. They should be able to concisely and accurately share knowledge with their teammates.
About the Role
As the Associate Site Operations Manager, you'll oversee the data center technicians who keep xAI's AI infrastructure running smoothly. This role is pivotal in ensuring our systems operate at peak efficiency, supporting the compute power behind our mission. You'll co-lead a skilled team, manage critical operations, and implement smart, sustainable solutions. We're looking for someone with technical expertise and a proactive approach to maintain and scale our facilities effectively.
Responsibilities
Oversee Site Operations: Manage power, cooling, networking, and hardware deployments to ensure 99.999% uptime for xAI's AI compute systems, keeping our infrastructure reliable and ready for innovation.
Guide Your Team: Lead and develop a team of Data Center Operations Technicians through training, performance evaluations, and fostering a collaborative, high-performing environment tied to xAI's objectives.
Streamline Processes: Take charge of hardware lifecycles, incident resolution, and inventory management, refining procedures to ensure your team operates with precision and consistency.
Connect Key Players: Coordinate between technicians, xAI's AI specialists, and external vendors to integrate new technology and expand capacity seamlessly.
Drive Sustainable Solutions: Champion energy-efficient practices and sustainability efforts, optimizing resources while supporting the demands of cutting-edge AI workloads.
Measure Success: Track and report key metrics like uptime, power efficiency, and issue resolution times, using data to enhance site performance and inform decisions.
Handle Emergencies: Lead the team through urgent situations with clear direction, resolving issues quickly to protect our AI systems from disruption.
Optimize Operations: Build and refine processes-such as preventative maintenance schedules with vendors and ticket workflows in Jira-to keep operations efficient and scalable.
Support Expansion: Work with leadership to standardize best practices across sites (if applicable), ensuring operations align with xAI's ambitious growth plans.
Required Qualifications
5+ years of experience in data center operations or similar critical environments, with 3+ years managing technical teams.
Proven ability to lead teams effectively in fast-paced, high-responsibility settings.
Solid expertise in server hardware, cabling, and data center technologies, from setup to lifecycle management.
Preferred Qualifications
Experience supporting compute-heavy environments like AI, machine learning, or high-performance computing.
Proficiency with tools like Jira and managing collaborative workflows across teams.
Strong analytical skills and the ability to explain technical concepts clearly to diverse audiences.
Familiarity with scripting (e.g., Python, Bash) to automate tasks and boost team efficiency.
A history of partnering with vendors, scaling operations, and advancing sustainability initiatives.
Enthusiasm for xAI's mission to accelerate human discovery and unravel the universe.
Additional Requirements
Ability to thrive in a dynamic, mission-focused environment with occasional on-call duties.
Willingness to travel to data center locations as needed to support operations.
Physical capability to handle data center tasks, including lifting up to 50 lbs, standing for long periods, and occasional ladder use
xAI is an equal opportunity employer. For details on data processing, view our
Recruitment Privacy Notice.
Auto-ApplyManager, US DC Operations
Senior operations manager job in Byhalia, MS
At Hamilton Beach Brands, Inc., a leading designer, marketer and distributor of small household and commercial appliances, our culture is one of hard work, ethical behavior and teamwork. We roll up our sleeves and work hard to create products that have been pleasing customers for over 100 years. We offer a comprehensive compensation and benefits package which includes health, dental and vision insurances, along with 401(k), paid vacation, a paid charitable day off to share your talents with the non-profit of your choice, a quarterly subsidy to help cover the costs associated with staying fit, the ability to purchase our products at a discounted cost, employee recognition, team building activities, and a casual dress code just to name a few of the advantages of working for this dynamic company.
We are seeking qualified candidates for a Manager, US DC Operations for our 2nd Shift - (Monday - Thursday 4:00 PM to 2:30 AM) at our Byhalia, Mississippi Distribution Center.
Responsibilities include:
Provide overall direction of assigned area of responsibility
Oversee daily departmental activities through supervisors and/or coordinators
Provides input to management team relative to processes and performance
Maintains departmental performance within established performance metrics
Daily management of scheduling labor needs for department
Efficiently utilizes the WMS system HighJump to manage work flow and staff
Ensures accurate and timely records and ensures compliance with HBB and Sarbanes-Oxley (SOX) requirements.
Basic Qualifications:
Bachelor's degree preferable in Supply Chain or Warehouse Management or equivalent education and experience.
4-7 years experience managing operations in similar DC environment
WMS Experience
Must possess basic computer skills
Knowledge of warehouse management system preferred
Must be able to multitask in a fast-paced environment
Must possess solid written and communication skills
Our employees enjoy working in a drug-free environment. Hamilton Beach Brands, Inc. is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit *****************
Auto-ApplyRenew Medic- VP of Corporate Operations
Senior operations manager job in Memphis, TN
Job Description
VP of Corporate Operations, based in Memphis
We are a professional cabinet solutions company that specializes in both residential and commercial cabinet services, offering everything from repairs and restoration to stunning new and custom cabinets. With decades of experience, we deliver exceptional craftsmanship and personalized service to homeowners and businesses alike. We are the go-to partner for homeowners, insurance adjusters, mitigators, remodelers, builders, cabinet retailers and manufacturers. With both corporate and franchises, we have locations in Arizona, California, Colorado, Illinois, Michigan, Nevada, Tennessee and Texas, so far and growing FAST.
About the role:
The VP of Corp Operations role with responsibilities for the corporate branches is multifaceted. This role requires a highly motivated and results-oriented individual with a proven track record of success in managing complex, multi-unit operations.
The ideal candidate will possess strong sales leadership skills coupled with an understanding of managing businesses with work-in-process backlog and project management components. Manufacturing, route-based customer service, and experience in any of the following industries is a plus: construction, disaster restoration, residential/facility services, or logistics/transportation.
Key Focus Areas:
1. Branch Management & P&L Ownership:
Oversee all aspects of branch operations: This includes daily operations, ensuring smooth workflow, and addressing any operational challenges.
Drive profitability at each branch:
Analyze P&L statements, identify cost-saving opportunities, and implement strategies to improve margins.
Monitor key performance indicators (KPIs) like revenue per employee, customer acquisition cost, and customer lifetime value.
Manage production, including facilities work-in-process and route-based customer facing field teams.
Develop and execute branch budgets: Work with branch managers to create and manage budgets, ensuring they align with overall company financial goals.
2. Sales Leadership:
Lead and mentor branch estimating and sales teams: Motivate and coach estimator and sales representatives to achieve individual and team sales targets.
Develop, implement, and manage effective sales strategies: This includes sales training programs, lead generation initiatives, and customer relationship management (CRM) systems.
Analyze sales data and identify areas for improvement: Track key sales metrics, identify trends, and adjust sales strategies accordingly.
3. Human Resources Management:
Oversee all HR functions at each branch level: This includes recruitment, onboarding, training, performance management, compensation and benefits, and employee relations.
Ensure compliance with all relevant labor laws and regulations.
Foster a positive and productive work environment.
4. Growth & Strategy Development:
Develop and execute strategies for branch growth:
Identify and pursue new market opportunities within existing territories.
Explore potential for new service offerings at the branch level.
5. Strategic Planning & Analysis:
Conduct market research and competitive analysis: Stay abreast of industry trends, competitor activities, and market demands.
Develop and implement long-term strategic plans for branch operations.
Analyze data and prepare reports for senior management on branch performance and overall business trends.
Key Skills & Competencies:
Strong leadership and management skills: Ability to lead, motivate, and mentor high-performing teams.
Proven P&L ownership and financial acumen: Ability to analyze financial data, manage budgets, and drive profitability.
Sales and business development expertise: Proven track record of success in sales and business development roles.
Strategic planning and execution skills: Ability to develop and implement effective strategic plans.
Human resources management expertise: Knowledge of labor laws, HR best practices, and employee relations.
Excellent communication and interpersonal skills: Ability to effectively communicate with all levels of the organization.
Data analysis and problem-solving skills: Ability to analyze data, identify trends, and develop solutions to operational challenges.
Challenges:
Balancing profitability with growth: Finding the right balance between maximizing profits at existing branches and investing in future growth.
Managing multiple locations and teams: Ensuring consistent performance and addressing the unique challenges of each branch.
Adapting to changing market dynamics: Staying ahead of the curve in a competitive and evolving disaster restoration landscape.
Building and maintaining a strong and engaged workforce.
#LI-MM1
#LI-Onsite
Operations Manager
Senior operations manager job in Memphis, TN
CORT Furniture Rental is hiring a full-time Operations Manager in Memphis, Tennessee. The Operations Manager is responsible for overseeing all aspects of warehouse and transportation operations within the district. This includes managing daily workflows, ensuring compliance with safety and regulatory standards, optimizing labor and delivery schedules, and driving operational efficiency. The Operations Manager leads warehouse and delivery teams, manages inventory and fleet assets, and ensures alignment with company goals.
This is an onsite position performed from the CORT distribution center.
Salary: $55,000-$65,000 / year depending on experience. This role is also eligible for a bonus plan.
Schedule: Monday-Friday, 7AM - 5PM. Saturdays may be required as needed.
What We Offer
* Comprehensive health insurance (medical, dental, vision) available on the first of the month after your hire date
* 401(k) retirement plan with company match
* Paid vacation, sick days, and holidays
* Company-paid disability and life insurance
* Tuition reimbursement
* Employee discounts and perks
* Career growth and mentorship opportunities
Responsibilities
* Daily Operational Planning: Plans and adjusts daily workload for warehouse and delivery teams to meet business demands, audits, cycle counts, and safety compliance.
* Routing, Scheduling & Dispatching: Schedules deliveries and labor hours, maintains availability, and routes trucks efficiently. Provides real-time support to service centers, delivery team, and customers. May conduct delivery pre-calls to customers. Follows up on any issues with deliveries or pickups. Ensures compliance with routing software and delivery KPIs.
* Team Leadership: Coaches, trains, and motivates staff; manages performance and fosters a culture of accountability and continuous improvement.
* Interviewing and Onboarding: Participates in the recruitment, onboarding, and training of warehouse and delivery personnel. Provides ongoing coaching and performance feedback to support employee development and operational excellence.
* Inventory and Asset Management: Oversees inventory accuracy, cycle counts, and movement of goods; ensures compliance with Days in Location goals.
* Fleet and Equipment Oversight: Ensures vehicle inspections, maintenance, and DOT compliance; manages warehouse equipment and safety gear. Coordinates with third-party vendors for transportation or equipment servicing.
* Budgeting, Forecasting and Cost Control: Manage and forecast warehouse and payroll costs to ensure alignment with district financial goals. Monitor daily expenditures, analyze cost trends, and implement strategies to meet or exceed monthly EBIT forecasts. Proactively plan and collaborate with leadership to
maintain budget discipline and drive operational efficiency.
* Safety and Compliance: Leads safety initiatives, conducts audits, and ensures adherence to TMS and DOT standards.
* Customer Service and Issue Resolution: Acts as escalation point for customer issues; collaborates with internal teams to ensure satisfaction.
* Administrative Duties: Manages paperwork, payroll, and reporting; uses tools to track KPIs and support decision-making.
* Project Management: Leads warehouse improvement projects, including layout optimization, rack planning, and inventory reorganization.
* Cross-Functional Collaboration: Interfaces with sales, asset management, and customer service teams to align operational goals.
* Other duties as assigned.
Qualifications
* High School Diploma or GED equivalent; college degree preferred
* 3-5 years of experience in warehouse or distribution management
* Strong understanding of logistrics, safety, and compliance standards
* Physically able and willing to move furniture indoors, outdoors, up or down stairs and in all weather conditions; ability to lift 100+ pounds with a partner
* 21 years of age or older
* Valid and current driver's license in the state of residency
* Ability to comply with Federal Motor Carriers Safety Administration regulations
* Ability to maintain a valid DOT Medical Evaluator Certificate, which includes passing a physical and drug screening
* Ability to successfully pass a road test based on FMCSA/CORT requirements
* Acceptable MVR per CORT's Safe Driving Standards
* Ability to successfully pass a road test based on FMCSA/CORT requirements
* Minimum 3 months professional experience driving a 24-foot box truck or larger commercial vehicle
* Acceptable MVR per CORT's Safe Driving Standards
About CORT
CORT, a part of Warren Buffett's Berkshire Hathaway, is the nation's leading provider of transition services, including furniture rental for home and office, event furnishings, destination services, apartment locating, touring and other services. With more than 100 offices, showrooms and clearance centers across the United States, operations in the United Kingdom and partners in more than 80 countries around the world, no other furniture rental company can match CORT's breadth of services.
For more information on CORT, visit *********************
Working for CORT
For more information on careers at CORT, visit *************************
This position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate. Pursuant to the Fair Chance Hiring Ordinance for participating locations, CORT will consider all qualified applicants to include those who may have criminal history records. Check your city government website for specific fair chance hiring information.
CORT participates in the E-Verify program.
Applicants must be authorized to work for ANY employer in the US. We are unable to sponsor or take over sponsorship of employment Visa at this time.
EEO/AA Employer/Vets/Disability
Applications will be accepted on an ongoing basis; there is no set deadline to apply to this position. When it is determined that new applications will no longer be accepted, due to the positions being filled or a high volume of applicants has been received, this job advertisement will be removed.
Auto-ApplySite Operations Manager - House Manager ID/IDD
Senior operations manager job in Memphis, TN
Join a team that truly makes a difference-helping people with intellectual and developmental disabilities live their best lives today!
BENEFITS OF JOINING TEAM OAC:
Personal satisfaction from serving others
Competitive pay
Paid Training
Great Benefits: Medical, Pharmacy, Vision, Dental, Disability, Employee Assistance Program and Life insurance
Paid Time Off
Bonus Programs
Tuition Reimbursement
Professional Growth Opportunities
403(b) Retirement Savings plan
SUMMARY
To ensure an environment that encourages client teaching, mentoring, and coaching by all DSPs and Shift Supervisors. Monitor active treatment, skill development, and growth of all clients. Responsible for DSP growth and development. Create a home that yields a clean, organized, welcoming environment. Be the liaison between the responsible site and all operational departments. Fiscal responsibility to include scheduling, purchasing, inventory, etc. Maintain all operational property in a respective manner.
ESSENTIAL FUNCTIONS
• Represent OAC in a positive and professional manner in community meetings, events and social functions.
• Assist in facilitating hiring, selection, and placement activities to ensure the best-qualified applicants are selected.
• Foster a supportive and collaborative work environment for all employees including, but not limited to planned employee engagement activities.
• Communicate and follow through with all plans of care for the clients by providing instructions and directions to the work teams on site.
• Weekly update of supply inventories
• Alternate on-call responsibilities to include weekend supervisory home visits as assigned.
• Maintain and monitor budgetary obligations for the as outlined by OAC business practices. Complete Human Resource responsibilities such as payroll, scheduling, performance reviews, and corrective action processes.
• Ensure a safe and clean living and working environment as outlined by the facility safety standards, which include environmental walk-throughs, safety committee follow-up and state licensure regulations.
• Attend regularly scheduled Safety Committee and Incident Management Meetings as well as conduct any necessary follow up as assigned.
• Ensure documentation compliance to include review of bed checks, shift notes, and repositioning notes. Address areas in need of improvements improvement with the staff related to documentation daily.
• Attend operational and site-driven meetings to address client and staff needs.
• Serve a liaison for parents/guardians of clients served when necessary.
• In collaboration with the Program Manager and Primary Site Nurse, participate in weekly planning meetings to provide a holistic approach to client support.
• Ensure client participation in the Enrichment Center and community integration by maintaining a functioning activity calendar per site.
• Maintain a support relationship with conservators and family members of the clients.
• Provide coverage to other site(s) in the absence of another Site Operations Manager.
• Perform Other Duties as Assigned
QUALIFICATIONS
Education and Experience
3+ years of experience working in the ID/DD field in direct support of clients required.
Prior supervisory experience with at least 2 years in management and oversight of employees preferred.
Valid driver's license required
CPR certification within 30 days of hire is required
Certified in Professional Crisis Management (PCM) within 60 days of hire is required
Competencies:
Possess excellent interpersonal skills, strong written and verbal communication skills.
Effective time management and organizational skills with proven ability to meet deadlines.
Proficient computer skills related to Word, Excel and other applications
Employees Supervised:
Up to 30 employees for the site
Other Pertinent Job Information:
Residential group home setting.
Physical Requirements
Ability to lift repetitively a minimum of 50 pounds; tasks may include lifting, repositioning, turning, bending, squatting, etc.
Disclaimer:
The above information on this description has been designed to indicate the general nature and level of the work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
The company reserves the right to revise or change job duties as business requirements dictate. It is mutually agreed that this job description does not constitute a written or implied contract of employment. It is understood that the company reserves the right to change work schedules as required, including overtime.
Auto-ApplyOperations Manager, Telecom Fulfillment
Senior operations manager job in Memphis, TN
TAK Broadband is a leading end-to-end U.S. fiber broadband network construction contractor operating in 42 states. It builds more than just networks; it connects communities to new valuable digital opportunities. TAK offers comprehensive service solutions, from construction to drops to fulfillment. TAK's ecosystem of partners allows it to successfully complete every project starting from the first point of conception. This includes engineering teams, distributors, and more than 100 qualified construction crews with extensive experience across all ISP types and markets; over 300 experienced bury drop crews; and more than 700 professional technicians.
We are seeking an Operations Manager to join our team in Memphis, TN. In this role you will manage all aspects of the day-to-day operations of team members, headcount requirements, KPI's, P&L and budget for your assigned area.
Why TAK?
* Full Time
* Paid Weekly
* Compensation: $70K - $80K annually, DOE
* Company provided vehicle, phone, laptop and tools
* Full Benefits Package (Medical, Dental & Vision)
* Paid Time Off
* 401(k) with Company Match!
* 25K Company Paid Life Insurance
* Independent Work & Team Collaboration
* Career Development & Advancement Opportunities!
The Role
* Manage all aspects of the day-to-day operations of team members, headcount requirements, KPI's, P&L and budget for assigned area
* Hire, train and develop talent for all roles
* Positively motivate your team to develop and nurture a great culture focused on winning
* Team's "expert" and "go to" resource; spending time in the field to understand, improve and build the team
* Provide development opportunities for team members by delegating tasks when relevant
* Utilize strategic thinking to execute goals, projects, and plans
* Review, update and maintain team data
* Complete employee performance management functions; disciplinary actions, performance reviews and ongoing development
* Maintain and enforce company, federal and state rules and regulations including non-discriminatory practices, payroll and overtime guidelines, etc.
* Keep safety as #1 priority for each team member: adhering to company safety standards and all federal, state and local laws
* Work in a variety of environments; indoors, outdoors, tight spaces, elevated
* Strive to provide the best customer experience every day
Requirements
* 4+ years of broadband telecommunications industry experience, specifically in installation, required
* 2+ years of leadership experience with driving business strategy, KPI and P&Ls
* Ability to be flexible and manage changing priorities
* Ability to travel in market and occasionally to other markets up to 60% of the time
* Open to a variety of schedules and accessible outside of normal business hours as needed
* Excellent customer service, time management, problem-solving and troubleshooting skills
* Ability to communicate effectively in-person or virtually
* Ability to build and maintain positive relationships with internal and external customers
* Ability to give feedback; positive and negative when needed
* Strong desire to grow and develop team members
* Ability to complete work indoors, outdoors, in tight spaces and elevated by bending, reaching, twisting, climbing, and working while standing up to 70% of the time
* Ability to safely navigate various terrains, managing equipment and tools
* A body weight of no more than 275 pounds to perform ladder work safely. Safety is our #1 Priority. If personal safety is not compromised, an accommodation may be available based on previous ladder experience in a similar role
* Must provide a valid government-issued photo ID for verification; a driver's license is required if the role involves driving
* Passing of all pre-employment requirements (MVR, Background Check, Drug Screen)
The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
TAK is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by law. We maintain full compliance with the Americans with Disabilities Act and are committed to providing equal access throughout our employment practices. Individuals with disabilities may request reasonable accommodations during the application and hiring process by contacting *****************************.
Salary Description
$70K - $80K annually, DOE
Director of Trolley Operations
Senior operations manager job in Memphis, TN
Description EFFECTIVE DATE: 11/24/2025 FLSA: Exempt JOB TITLE: Director of Trolley Operations and Maintenance DEPARTMENT: Trolley AdministrationREPORTS TO: Chief Operating Officer JOB FUNCTION: Acts as the direct point of contact for MATA's trolley operations, including safety and security compliance. Provides planning, organization, and direction for day-to-day trolley operations consistent with state, local, and federal regulatory requirements. Facilitates the development of transportation strategy and policy in collaboration with the Chief Operating-Trolley Division Officer to develop and implement work priorities and standards for trolley operations. Oversees and provides direction for trolley operations training programs and preventative safety and security programs. ESSENTIAL DUTIES AND RESPONSIBLILITIES:
The primary responsibility of this position is to ensure safe, secure, and federal, state and local regulatory compliant operations and maintenance practices.
Provide direction for the day-to-day operations of MATA's trolley system. Manage and organize necessary activities, programs, and objectives to meet and evaluate the Trolley Administration Department (”Department”) goals, including on-time performance, ridership trends, and streetcar reliability.
Oversee the daily operations for trolley operations safety and security training programs. Establish, implement, and evaluate strategy, goals, and measures for such programs. Review and analyze daily and monthly reports concerning safety, security and training issues. Work hand-in-hand with the Safety Dept in developing an extremely safe operation with thorough accident investigations for vehicle, property, and on-the-job injuries.
Must have a working knowledge of all aspects of trolley system, including rolling stock, traction power substations, overhead contact system, rail repair, and regulatory requirements.
Manage and participate in the development and administration of the trolley operations and capital budgets. Prepare budget requests, approve expenditures, and implement adjustments as necessary.
Establish and implement procedures and work methods for the Department and employees, and continuously monitor and evaluate the efficiency and effectiveness of service delivery methods and procedures.
Direct and evaluate the Department's personnel through job performance evaluations and merit-based salary reviews. Work with employees to correct deficiencies and administer disciplinary action when warranted.
Analyze future personnel staffing needs and develop short- and long-term plans to meet those needs. Allocate manpower needs and select appropriate personnel accordingly in order to develop a safe and highly functional organization centered around cooperation and team-building.
Review statistical operational data to analyze and improve the efficiency of rail operations and control manpower absenteeism. Analyze daily and monthly reports related to road calls and assignments.
Represent MATA management in Department related union grievances and conduct first-level grievance actions of trolley employees. Must understand, interpret, and implement the Labor Agreement and work collaboratively in a union environment.
May be required to work weekends and nights and be on call 24 hours a day.
Plan and develop future operational services and capital projects, with up-to-date timelines and cost estimates, to ensure MATA leadership is fully aware of the Trolley Department's capabilities and feasible possibilities.
OTHER DUTIES AND RESPONSIBILITIES:
Oversee the operation of special services, including shuttle service, charters, special programs, and special events through direction and scheduling of staff.
Review work plans for employees and meet with staff to identify and resolve problems, assign work when necessary, and monitor the overall allocation of resources in the Department.
On an interim or emergency basis only, act in any other trolley position for which you have appropriate competencies.
Assume additional responsibilities as required.
MINIMUM QUALIFICATIONS:Education: Bachelor's degree in relevant discipline preferred. Overall experience may be considered in lieu of advanced education. Other:
Minimum 8 years' experience in transportation, with progressively increasing responsibilities, including a minimum of 5 years in rail transportation.
Experience in heritage (light) rail operations and maintenance.
Knowledge of traffic engineering principles, practices, and methods.
Considerable knowledge of applicable local, state, and federal policies, laws, and regulations.
Knowledge of the principles, practices, and procedures of public and business administration, as applied in a large organization.
Must be able to successfully use a personal computer and be proficient with Microsoft Office products, including SharePoint.
Ability to perform the same duties as those supervised and assist if necessary.
Should be able to understand, interpret and implement applicable portions of a labor agreement.
Must possess a current U.S. Commercial Driver's License Class A or B with “P” endorsement or be able to obtain one within three months of hiring.
Requires ability to handle numerous activities at one time and move between tasks. Able to organize tasks in accordance with company and department priorities and complete them efficiently and on time.
Ability to communicate effectively, both orally and in writing in English, is critical. Should be comfortable working with all levels of management and should possess strong interpersonal skills.
Must be willing to comply with MATA's Drug and Alcohol Policy.
Must always comply with safety protocols.
Environment:
Extensive sitting is required while using office equipment such as computers, phones, printers, or fax machines.
Some standing and walking during a normal workday will also be required as well as bending, stooping, kneeling, and crouching.
Most work will be performed in inside working conditions but should be able to tolerate changes in building environments such as with or without air conditioning or heating. as well as work outdoors in varying weather and environmental conditions including dust, engine fumes, and extreme noise levels.
May be required occasionally to move up to 50 pounds by lifting, carrying, pushing, pulling or otherwise repositioning objects.
Fingering and repetitive motions will be required for data entry, while picking items up or while filing.
Able to express or exchange ideas with others accurately and at an easily audible volume through the use of spoken words. Able to receive detailed information through oral communication or by phone at usual speaking levels and differentiate between sounds in the environment.
Close visual acuity to perform detail-oriented activities as well as acuity to perform activities at or within arm's reach with skill, control and accuracy such as preparing and analyzing data, viewing a computer screen or for significant reading of documents and other materials.
Will be required to respond to unexpected or emergency situations during all hours of operations.
The above description is intended to describe the general content, identify the essential functions, and set forth the requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.
Auto-ApplyOperations Director
Senior operations manager job in Memphis, TN
Directs, administers, and coordinates all operational functions for a designated geographic Market working in close collaboration with the ED/COO. Responsibilities include but are not limited to development of market strategies and business initiatives, network development and practice management for primary care and multi-specialty groups, participation in physician contracting activities/negotiation, mergers/acquisitions and physician relations. Works closely with BMMG leadership team, Baptist Market Leader and hospital administration within assigned market, physicians, and practice managers to ensure coordination/alignment with overall BMMG market strategy.
Essential Functions:
1. Operationalizes strategic direction for a designated market to ensure goals and objectives are in alignment with market/corporate initiatives working with ED/COO, BMMG leadership team, Market leadership, and physician constituencies to maximize provider relationships and network development.
2. Develops, recommends, and implements the annual operating plans and programs necessary to meet strategic direction established by BMMG CEO, COO, and CFO.
3. Provides daily operational oversight for all facets of clinic business management to include but not limited to compliance, budgets, risk management, privacy and security, human resources, physician relations, and patient satisfaction.
4. Provides management oversight to direct reports to ensure adequate orientation, training and education, assess performance, respond and/or resolve issues and offer counsel or resources to successfully manage individual clinic sites.
5. Implements human resources policies/procedures, programs, and practices within each clinic setting working in collaboration with Corporate and BMMG Human Resources to ensure the implementation of programs which best meet the needs of both employees and management teams. Ensures legal compliance with all applicable regulatory agencies.
6. Facilitates and actively participates in mergers/acquisition activities and initiatives to expand BMMG operational services and capabilities within designated geographic market.
7. Implements work/system processes administering best practices within each physician clinic. Designs, in collaboration with ED/COO and CFO, financial goals and reporting systems evaluating utilization/standardization, resource needs, productivity measures, and skill mix to ensure both quality outcomes and cost efficiency.
8. Participates, when appropriate, in the negotiation, execution and implementation of physician/provider contracts and other affiliated business arrangements
9. Implements practice management strategies and/or services to identify appropriate business opportunities, to enhance business and/or physician partnerships/relationships, expand/retain market position, and to maximize service delivery in close coordination with practice management team as well as hospital operations.
10. Performs other accountabilities as assigned or directed.
Qualifications:
· Bachelor's Degree in Business Administration, Finance, Health Care Administration or related field. Master' degree preferred.
· 5+ years progressive, out-come oriented management experience in a medium multi-specialty group practice with 3 years' experience in all aspects of practice management and operations, contracting, and medical staff relations.
· Extensive knowledge of health care issues, trends, legal compliance and group practice management/network development models.
· Ability to foster collaborative partnerships in the development, implementation and administration of service and program delivery.
Physical Requirements:
Work requires little or no physical effort. Lifting or performing other work requiring light physical exertion (up to 30 pounds) is intermittent (not a routine part of the job) and secondary to the job.
Environmental Requirements:
Work is performed under basically normal working condition as in a standard office environment.
Auto-ApplyDirector of Operations
Senior operations manager job in Bartlett, TN
Join our Team as our new, and FIRST, Director of Operations!
Who We Are
Douglass & Runger, PLLC is a rapidly growing family law, probate, and estate planning firm - ranked as the 14th fastest growing law firm in the United States by Law Firm 500 - based in Bartlett, TN, a suburb of Memphis, TN. We pride ourselves on delivering compassionate, high-quality legal services to individuals as they are navigating life's most challenging moments. Our commitment to service has earned our firm the 2025 Quality Business Award for Best Estate Planning Lawyer in Bartlett and Bartlett's Best Family Law Attorneys. As we continue to grow, we are seeking a dynamic, result-driven Director of Operations to join our team and serve as a driving force for continued expansion and exceptional client service.
This newly created role will report directly to the CEO and will play a critical role in developing the infrastructure needed to continue our firm's growth and success. The Director of Operations will oversee day-to-day operations, ensuring that systems, processes, and resources are optimized for efficiency, quality, and client satisfaction. The ideal candidate will bring a strong blend of leadership, operational excellence, and a deep understanding of the professional service industry's needs and challenges. Experience in the legal industry is not required. We value unique insight and strategy to expand on and complement our legal expertise, so if you are a driven, strategic operations leader who has a passion for service excellence within the broader professional services industry, we are looking for you!
Why Join the Douglass & Runger Team?
At Douglass & Runger, we are passionate about what we do, the service we provide and the clients we serve. We value our team, professional and personal growth, and an innovative culture that requires commitment to our core values, accountability, adaptability, integrity and synergy.
We offer competitive compensation, with opportunities for bonuses tied to revenue growth, an environment that values and invests in its team, and quality employee benefits.
Competitive Compensation: Offers competitive salary with bonuses based on revenue growth.
Benefits: 401K with employer match, quality medical, vision, and dental insurance, unlimited PTO.
Culture of Support: Join a collaborative, high-performing team that values accountability, growth, and work-life balance.
Professional Development: Grow with us through direct access to our CEO, collaboration with a team of legal professionals, a full, fractional C-Suite for additional support, and enjoy opportunities for growth within Executive Leadership Team.
Personal Development: We value both professional and personal development and offer opportunities for personal growth alongside continuous professional improvement.
Work Environment: Thrive in a fast-paced, rewarding environment where your contributions directly impact the firm's success.
Key Responsibilities
Strategic Planning:
Partner with firm leadership to help drive business strategy, including client acquisition and retention, marketing efforts, and long-term operational goals, in addition to implementation of measures to increase firm profitability.
Create and set strategic goals that align with overall institutional objectives, focusing on operational efficiency, growth and profitability
Collaborate with leadership on strategic planning, process improvements and operating excellence.
Execute strategy by enacting objectives and operational tactics within areas of responsibility.
Metrics & Reporting:
Develop, track, and analyze key performance indicators (KPIs) for operational efficiency, client satisfaction, and employee performance.
Use data-driven insights to support continuous improvement and organizational growth.
Analyze trends and emerging needs among key team members to forecast future opportunities, while developing metrics to assess the implementation of strategic priorities.
Oversee the daily functions of our non-legal professionals, managing the operational aspects of the firm, driving and advising best practice process improvement to maximize operational efficiency and productivity.
Process Improvement:
Identify and implement improvements to streamline firm operations and enhance client experience. This includes developing new policies, systems, and workflows.
Apply Strategic Planning, Metrics & Reporting, and Process Improvement strategies to the optimization of the following interdisciplinary functions.
Operational Leadership:
Oversee the daily functions of our non-legal professionals, managing the operational aspects of the firm, driving and advising best practice process improvement to maximize operational efficiency and productivity.
Human Resource Operations:
Lead a team of in-house, non-attorney staff, and offshore contractors, ensuring that all team KPIs, operational goals and client service standards are consistently met.
Manage an interdisciplinary team, while actively mentoring and developing team members with an emphasis on personal and professional growth, high-performance culture and positive morale.
Develop and implement strategic processes to optimize efficiency in recruiting, hiring, onboarding, engagement, progressive discipline, performance evaluation, compensation planning, training and development, and productivity.
Financial Oversight:
Work closely with the firm's fractional C-suite, including finance and business consultants, to regularly manage budgets, forecasts, and financial performance, ensuring alignment of projects, strategic initiatives, and operational goals.
Technology Integration:
Ensure the firm is leveraging technology effectively to improve efficiency, data management, and service delivery. Oversee the use of case management, CRM systems, and other operational tools.
Compliance & Risk Management:
Maintain compliance with all ethical and legal standards, particularly regarding client confidentiality, legal billing practices, and employee management.
*
This list of responsibilities is not exhaustive and may vary based upon changing Company needs.*
Qualifications & Experience
Management experience in an operational or related role within the professional services industry.
Demonstrable experience in operations leadership in a professional services organization generating over $20 million of gross revenues and handling annual budgets in excess of $10 million.
Experience interpreting and utilizing financial reports to drive decision-making with respect to pricing of professional services and capacity analysis of staff.
Demonstrable success in operational strategy, integration, and optimization in a law firm or similar professional services firm.
Experience managing both in-house teams and remote or offshore contractors.
Familiarity with technological management tools, CRM systems, and case management software.
Knowledge, Skills and Abilities
Strong leadership skills with the ability to inspire, motivate, and manage teams effectively driving efficiency and productivity.
Collaborative skills, including but not limited to goal setting, team development, and conflict resolution.
Proven skills in team leadership, compliance oversight, budgeting, and strategic execution.
Exceptional organizational and project management abilities.
Excellent change management skills working in a fast-paced, results-driven, and rapidly growing environment.
Outstanding interpersonal and communication skills, both written and verbal.
Ability to work collaboratively with legal professionals and support staff.
Education & Certifications
Bachelor's degree in Business Administration, Human Resources, Legal Studies, or a related field.
Master's degree in Business Administration, or related field; or SHRM-CP/SHRM-SCP/SPHR/PHR required.
Total Compensation Package
Base Salary: $125,000-$150,000 per year (commensurate with experience).
Bonus compensation based on year-over-year revenue growth.
Relocation assistance, if applicable
Benefits:
UNLIMITED PTO
Quality Medical, Dental, and Vision Insurance
401(k) with Employer Match
Continued Education Opportunities
Personal and Professional Growth Opportunities
If you are a qualified candidate who is excited by the opportunity to join our team, apply today following the instructions below. We can't wait to meet you!
How to Apply:
Submit your resume and prepare a cover letter with no more than TWO paragraphs and a closing sentence.
In the first paragraph, explain what you believe are the three most important qualities that a Director of Operations must possess to successfully guide a law firm from a gross revenue of $3 million a year to a gross revenue of $10 million a year in within three years. Provide a brief explanation of why each quality is essential to achieving this objective.
In the second paragraph, explain why you are interested in this opportunity and how your experience makes you the ideal candidate to help a rapidly growing law firm expand its operations and increase its market share.
The closing sentence must state: 'I have read the instructions contained in the job posting and have followed the instructions.'
**Applications that do not follow these instructions will not be considered.**
Note: The Director of Operations will not practice law but will play a significant role in the operational and business management aspects of the firm. This role supports attorneys in delivering exceptional legal services to clients while ensuring the firm runs efficiently and meets its business goals.
*Douglass & Runger, PLLC is proud to be an equal opportunity employer that values diversity within our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, genetic information, or other legally protected characteristics.*
Senior Operations Supervisor - 2nd Shift
Senior operations manager job in Horn Lake, MS
Logistics at full potential. At GXO, we're constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you'll have the support to excel at work and the resources to build a career you can be proud of.
2nd Shift, Monday - Friday, 3:00pm - 11:30pm
As the Senior Operations Supervisor you will focus on building a culture that supports high employee morale and ensures company policies and procedures are met. We want to utilize your experience to improve employee engagement and maintain clear and frequent communication at every level.
Pay, benefits and more.
We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.
What you'll do on a typical day:
* Establish work schedules, assign jobs and train staff
* Guide, counsel and encourage employees; improve potential and champion high standards
* Establish and maintain effective relationships with onsite customers and other key partners
* Provide a safe and secure work environment through training and safety inspections
* Assist with evaluating employee performance, providing written and verbal feedback
* Implement and carry out all company policies, procedures and standards
What you need to succeed at GXO:
At a minimum, you'll need:
* 3 years of relevant experience
* Experience with Microsoft Office and computerized scanner equipment
* Availability to work a flexible schedule as needed, including planned and unplanned overtime, which may include weekends
It'd be great if you also have:
* Bachelor's degree in Logistics or a related field, or equivalent related work or military experience
* 3 years of managerial/supervisory experience
* Bilingual English/Spanish
* Experience in an AS9100 or ISO environment
* Warehousing or Third-Party Logistics (3PL) experience
* Solid problem-solving skills
* Proven ability to follow, promote and implement safety programs
This job requires the ability to:
* Lift objects of various shapes, sizes and weights
* Stand, sit or walk for extended periods of time
* Reach (including above your head), bend, stoop, climb, push, pull, twist, squat and kneel
* Handle or manage tools or equipment
* Tolerate hot or cold warehouse environments
We engineer faster, smarter, leaner supply chains.
GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work.
We are proud to be an Equal Opportunity employer including Disabled/Veterans.
GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers.
All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.
Director of Mortgage Operations
Senior operations manager job in Bartlett, TN
OBJECTIVE:
Works closely with the Mortgage Processing and Servicing Team to oversee daily operations of the mortgage department.
Manage mortgage operations staff by:
Coordinating overall workflow.
Developing, documenting, and updating processes and procedures to maximize efficiencies.
Ensuring appropriate training needs are met.
Creating and/or providing access to tools, resources, and guidelines.
Assisting with complex file issues and using these scenarios as learning opportunities.
Ensure that the mortgage department delivers the highest quality service possible.
Work with the mortgage management team to ensure compliance to mortgage regulations.
Write and update QC, Underwriting, and other In-House Lending Policies.
Serve as administrator for LOS and Servicing System. Program, test, and perform updates as necessary.
Build, maintain, and monitor vendor relationships to ensure that service level agreements are met and communication is efficient.
Research new products and services offered by vendors to the mortgage industry, including exploratory calls with the vendor and assessing cost vs. benefit.
Write proposals for senior management recommending consideration of new vendors.
Build, maintain, and monitor investor relationships to ensure that service level agreements are met and communication is efficient.
Set up and administrate mortgage vendor websites, including integration with LOS.
Build and maintain relationships with other credit union departments to build awareness and educate others on mortgage lending, as well as identify room for growth, efficiency, and improvement.
Work with SVP of Mortgage Lending, Sales Manager, and Marketing to develop products and procedures to enhance the credit union's product mix and boost overall loan sales.
Perform employee evaluations and monitor employees' progress.
Hire and retain the best personnel available.
Manage the incentive plan for mortgage operations staff.
Collaborate with the mortgage management team to set goals and plan for staffing needs.
Assist in developing a dynamic vision for the mortgage department that fits into the organizations short and long-term goals.
Provide leadership and set an example for employees concerning manner, dress and professionalism.
Commit to self-improvement via seminars, classes, and trade related readings.
Perform other related duties as assigned by the Senior Vice President of Mortgage Lending.
SKILL AND/OR QUALIFICATIONS:
A Bachelor's degree in Business related field, preferably with related Master's Degree. Extensive experience will be considered in the place of formal education.
An in-depth knowledge of mortgage lending and servicing.
3+ years of mortgage management experience.
Proven experience in managing a full service mortgage department.
PHYSICAL REQUIREMENTS:
The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job:
Must be able to sit, stand, walk, talk, see and hear for extended periods of time.
The employee is frequently required to use hands to finger, handle, or feel objects, tools or controls.
The ability to reach, move, lift or carry objects up to 10 lbs.
Local travel is occasionally required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job.
First South Financial Federal Credit Union is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, creed, religion, sex, national origin, age, veteran status, disability, or any other protected class.
Auto-ApplyOperations Director
Senior operations manager job in Germantown, TN
Directs, administers, and coordinates all operational functions for a designated geographic Market working in close collaboration with the ED/COO. Responsibilities include but are not limited to development of market strategies and business initiatives, network development and practice management for primary care and multi-specialty groups, participation in physician contracting activities/negotiation, mergers/acquisitions and physician relations. Works closely with BMMG leadership team, Baptist Market Leader and hospital administration within assigned market, physicians, and practice managers to ensure coordination/alignment with overall BMMG market strategy.
Essential Functions:
1. Operationalizes strategic direction for a designated market to ensure goals and objectives are in alignment with market/corporate initiatives working with ED/COO, BMMG leadership team, Market leadership, and physician constituencies to maximize provider relationships and network development.
2. Develops, recommends, and implements the annual operating plans and programs necessary to meet strategic direction established by BMMG CEO, COO, and CFO.
3. Provides daily operational oversight for all facets of clinic business management to include but not limited to compliance, budgets, risk management, privacy and security, human resources, physician relations, and patient satisfaction.
4. Provides management oversight to direct reports to ensure adequate orientation, training and education, assess performance, respond and/or resolve issues and offer counsel or resources to successfully manage individual clinic sites.
5. Implements human resources policies/procedures, programs, and practices within each clinic setting working in collaboration with Corporate and BMMG Human Resources to ensure the implementation of programs which best meet the needs of both employees and management teams. Ensures legal compliance with all applicable regulatory agencies.
6. Facilitates and actively participates in mergers/acquisition activities and initiatives to expand BMMG operational services and capabilities within designated geographic market.
7. Implements work/system processes administering best practices within each physician clinic. Designs, in collaboration with ED/COO and CFO, financial goals and reporting systems evaluating utilization/standardization, resource needs, productivity measures, and skill mix to ensure both quality outcomes and cost efficiency.
8. Participates, when appropriate, in the negotiation, execution and implementation of physician/provider contracts and other affiliated business arrangements
9. Implements practice management strategies and/or services to identify appropriate business opportunities, to enhance business and/or physician partnerships/relationships, expand/retain market position, and to maximize service delivery in close coordination with practice management team as well as hospital operations.
10. Performs other accountabilities as assigned or directed.
Qualifications:
* Bachelor's Degree in Business Administration, Finance, Health Care Administration or related field. Master' degree preferred.
* 5+ years progressive, out-come oriented management experience in a medium multi-specialty group practice with 3 years' experience in all aspects of practice management and operations, contracting, and medical staff relations.
* Extensive knowledge of health care issues, trends, legal compliance and group practice management/network development models.
* Ability to foster collaborative partnerships in the development, implementation and administration of service and program delivery.
Physical Requirements:
Work requires little or no physical effort. Lifting or performing other work requiring light physical exertion (up to 30 pounds) is intermittent (not a routine part of the job) and secondary to the job.
Environmental Requirements:
Work is performed under basically normal working condition as in a standard office environment.