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The differences between senior representatives and senior accounts representatives can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a senior representative, becoming a senior accounts representative takes usually requires 2-4 years. Additionally, a senior accounts representative has an average salary of $70,137, which is higher than the $56,621 average annual salary of a senior representative.
The top three skills for a senior representative include excellent negotiation, patients and data entry. The most important skills for a senior accounts representative are customer service, patients, and powerpoint.
| Senior Representative | Senior Accounts Representative | |
| Yearly salary | $56,621 | $70,137 |
| Hourly rate | $27.22 | $33.72 |
| Growth rate | -4% | 4% |
| Number of jobs | 107,601 | 123,731 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 61% | Bachelor's Degree, 66% |
| Average age | 40 | 47 |
| Years of experience | 12 | 4 |
A senior representative is responsible for providing the best customer services for the clients, handling their inquiries and concerns timely and efficiently. Senior representatives are usually also tasked with training new customer service staff, sharing best practices, as well as strategic procedures to maximize productivity and maintain high-quality operations. They assist the management with sales techniques, selling new services and products to the customers by demonstrating features and special offers. A senior representative process orders and payments, as well as replacing items and initiating refunds.
Typically, a senior accounts representative familiarizes all the accounts of the company. Senior accounts representatives communicate with customers and resolve client-associated complaints or issues. They monitor business and company messages, email, and other communication systems. It is part of their job to respond to their clients. The skills needed for this position include customer service, sales or marketing, and account management. They are also expected to be knowledgeable in PowerPoint, trade, and product development.
Senior representatives and senior accounts representatives have different pay scales, as shown below.
| Senior Representative | Senior Accounts Representative | |
| Average salary | $56,621 | $70,137 |
| Salary range | Between $30,000 And $105,000 | Between $40,000 And $120,000 |
| Highest paying City | Washington, DC | - |
| Highest paying state | New Jersey | - |
| Best paying company | Brookfield Properties | - |
| Best paying industry | - | - |
There are a few differences between a senior representative and a senior accounts representative in terms of educational background:
| Senior Representative | Senior Accounts Representative | |
| Most common degree | Bachelor's Degree, 61% | Bachelor's Degree, 66% |
| Most common major | Business | Business |
| Most common college | - | SUNY College of Technology at Alfred |
Here are the differences between senior representatives' and senior accounts representatives' demographics:
| Senior Representative | Senior Accounts Representative | |
| Average age | 40 | 47 |
| Gender ratio | Male, 45.9% Female, 54.1% | Male, 47.6% Female, 52.4% |
| Race ratio | Black or African American, 11.3% Unknown, 5.4% Hispanic or Latino, 20.1% Asian, 6.9% White, 55.5% American Indian and Alaska Native, 0.7% | Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.1% Asian, 5.1% White, 73.0% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 7% | 6% |