Technical Supporter
Remote job
Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips - the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world - like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.
Check below to see if you have what is needed for this opportunity, and if so, make an application asap.
**You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. Visit our Careers website to learn more.
At Applied Materials, we care about the health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Shift** : 12hr Nights Sunday-Tuesday every other Saturday
**Has developed proficiency in a range of processes or procedures through job-related training and considerable on-the-job experience. Works within defined processes and procedures or methodologies and may help determine the appropriate approach for new assignments. Completes work with a limited degree of supervision. Check and manage part inventory to ensure availability for PMs.
+ Must be flexible with overtime and schedule changes based on customer needs and equipment availability.
+ Be at customer site and in the clean room every day to make sure all assemblies are ready for PM's.
+ Work with customer technicians and engineers to make sure all mechanical testing is completed before PM's.
+ Assists in planning the daily work schedule within assigned area to ensure completion of Preventive Maintenance tasks.
+ Plans and executes support activities on a wide range of Applied Materials' systems. May need technical assistance in performance of daily responsibilities.
**Additionally, because this position generally involves working in a clean room, it requires the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields. May provide informal guidance and support to more junior team members
**Impacts the quality of own work and its contribution to the team
**This will be for compressed night shift work at the customer site.**
+ **Must have 4-7 years work experience**
**Full time
**Travel:**
Relocation Eligible:**
The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.
For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.
Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
In addition, Applied endeavors to make our careers site ( accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at , or by calling our HR Direct Help Line at ************, option 1, and following the prompts to speak to an HR Advisor. xevrcyc This contact is for accommodation requests only and cannot be used to inquire about the status of applications.
Help Desk Support Specialist
Remote job
Job Title: Remote Help Desk Support
Monthly Pay: $4,000 - $4,500
We're seeking a friendly and detail-oriented Help Desk Support team member to work remotely and assist users with technical questions and basic troubleshooting. From login issues to navigation help, you'll play a key role in solving everyday problems and keeping users on track. If you enjoy helping people and solving small tech hiccups, this could be a great fit.
Job Responsibilities:
Respond to support tickets, emails, and calls to address common tech issues.
Assist users with login problems, password resets, and system access.
Guide customers through simple troubleshooting steps using clear, step-by-step instructions.
Document reported issues and track resolutions for future reference.
Escalate complex or unresolved issues to senior support staff.
Participate in virtual team meetings and help identify recurring challenges.
Qualifications:
Comfortable using computers, web browsers, and communication tools.
Strong attention to detail and excellent verbal/written communication skills.
Patient and calm under pressure, especially when helping frustrated users.
Well-organized and able to follow procedures accurately.
Experience in IT, technical support, or customer service is a plus.
Must have a reliable internet connection and a quiet, distraction-free home workspace.
Perks & Benefits:
Monthly pay: $4,000-4,500, depending on experience
100% remote work with flexible scheduling
Paid training and access to helpful guides and documentation
Supportive and positive team environment
Opportunities to advance into senior support or technical roles
Fully Remote - IT Support / Help Desk
Remote job
IT Support / Help Desk
Fully Remote
Pay: $19/hr.
Shifts and training:
Shift: 9am-6pm CST Monday-Friday
Training is 2-4 weeks and it's M-F 8am-5pm CST
Ideal start date is Dec 8th
REQUIRED SKILLS AND EXPERIENCE
Experience in Service Desk Support and Customer Service Support Technical
Experience in validating employee and resetting passwords
Knowledge of MS Office 2013 Product Suite and Office 365
Ability to multitask and function in a fast-paced, high energy environment
Ability to quickly learn and retain information by means of written and verbal instruction
Strong verbal/written communication, problem solving and organizational skills to support an environment driven by customer service and team work
Ability to build productive relationships with peers
JOB DESCRIPTION
Validate the employee asking for a password reset is an employee and provide password reset support via phone or chat and meet or exceed service level agreements for password resets Record requests, incidents and status information through the use of firm's ticket handling system Once password resets are mastered, move into traditional help desk support, high call volume ticket resolution issues as a level one analyst Manage daily individual performance based on key performance metrics including call capture, available time, speed of answer, call/chat resolution and customer service Meet and/or exceed service level agreements for all support interactions (e.g., phone, chat, tickets). Maintain communications with callers through resolution processes, particularly in difficult customer situations by keeping them informed of the status Ability to work a flexible schedule, including weekend days, to support 24x7 environment Utilize and contribute knowledge articles to the knowledge base
Technical Support Specialist
Remote job
At Submittable, we are transforming how organizations create social impact. Our platform empowers thousands of mission-driven organizations, from nonprofits to government entities, to make a difference in their communities and beyond. In 2024, our innovative software helped organizations worldwide run 30,000 programs, welcomed 1.2 million applicants, and facilitated the distribution of more than $10 billion in funding through our products on behalf of our clients.
We are on a mission to help organizations accelerate their impact, so we are proud to partner with organizations focused on Equity & Social Justice, Children & Education, Creative & Arts, Health & Wellness, Economic Justice & Opportunity, and Environment & Climate. At Submittable, technology and purpose converge, offering a unique opportunity to contribute to meaningful change.
About the Role: We're looking for a full-time Technical Support Specialist to join our Campaign Support team. In this role, you will enhance and nurture the customer experience by quickly communicating with customers regarding questions, problems, technical issues.
* This is a full-time position reporting to the Manager of Campaign Support
* Location: Remote position
* Salary Range: Non-exempt role with a salary range of $46,000-$56,000, depending on experience and location
How You'll Make an Impact:
* Maintain thorough knowledge of Submittable's platform and features to provide accurate and effective technical support
* Provide support and maintain customer satisfaction at all stages of the customer journey
* Respond promptly to customer inquiries via phone, email, and chat, troubleshooting technical issues and answering product questions
* Provide clear guidance, solutions, and best practices to help customers successfully use the platform
* Track and log customer issues, ensuring follow-up and resolution in a timely manner
* Maintain accuracy of customer help resources as the product evolves
* Identify, test, and report software bugs to Product team
* Proactively flag potential issues or recurring problems to support continuous improvement
About You: You're a highly collaborative, solution-oriented professional with a passion for delivering excellent customer support. You thrive in fast-paced environments, care deeply about customer outcomes, and bring a mix of analytical thinking, empathy, and curiosity to every interaction.
Experience & Expertise
* 1+ years in Customer Support or Technical Support roles
* Ability to troubleshoot software issues and guide users to resolution
* Experience working with customer support tools
* Comfortable supporting live chat platforms
Builder Mentality
* Solutions-first mindset with strong problem-solving skills
* Ability to stay calm and effective, especially when handling complex technical issues
* Curious and proactive
* Comfortable navigating ambiguity and evolving processes
Partner, Collaborator, Communicator
* Exceptional communication skills - especially when translating technical concepts to both technical and non-technical audiences
* Adept at handling multiple high-priority tasks with strong organizational and prioritization skills
* A team player who works well cross-functionally and values shared success
* Capable of building strong customer rapport over time
* Committed to transparency, accountability, and continuous improvement
Preferred Systems & Tooling Experience/Knowledge:
* Proficiency in data tools
* Exposure to scripting or programming languages (preferred but not required)
* Experience documenting software bugs and enhancement requests for technical teams (preferred but not required)
* Familiarity with SaaS platforms and a general understanding of software development lifecycles (preferred but not required)
* Experience with automation tools
We are interested in every qualified candidate eligible to work in the United States; however, we cannot accommodate scholastic or employment visas at this time. In addition, we are not able to consider applicants who reside in the following states: Alaska, Delaware, Louisiana, Maine, New Mexico, North Dakota, Oklahoma, Rhode Island, Vermont, West Virginia, and Wyoming.
Why Submittable?
Joining Submittable means becoming part of a forward-thinking, mission-driven company that values innovation, collaboration, and growth. We empower organizations working for social good with technology that accelerates their work, amplifies their impact, and drives meaningful change.
At Submittable, you'll find a supportive, dynamic work environment where your contributions directly influence our success. If you thrive in a fast-paced, evolving environment and are excited to be part of a company dedicated to social impact, we invite you to apply!
Benefits: We are proud to offer highly competitive benefits to our full-time employees, including:
* Comprehensive health and life insurance with optional HSA, FSA, and DCA accounts
* 401(k) plan with employer match starting day one
* Equity stock options to share in our success
* Flexible hours, remote work options, and generous vacation and sick leave
* Paid parental leave for mothers, fathers, and adoptive parents
* Professional development stipends to support your career growth
* Opportunities to participate in community outreach and volunteer programs
* Monthly company-sponsored happy hours and gatherings to connect and unwind
Our Commitment to Inclusion & Belonging
At Submittable, we believe technology is a force for good, driving social impact and enabling corporate social responsibility on a global scale. To achieve this, we are committed to fostering a workplace that values inclusion and belonging as central pillars of our culture.
We embrace the strength of our diverse community by creating a safe space where employees feel empowered to share ideas, celebrate unique experiences, and learn from one another. By prioritizing inclusion, we aim to build an environment where everyone can bring their authentic selves to work and make innovative contributions that enable our customers to tackle complex challenges and spread more good.
As a globally used platform, we are dedicated to hiring and supporting employees who represent a range of backgrounds, experiences, and perspectives. This includes diversity in ethnicity, sexual orientation, gender, religion, ability, culture, and socioeconomic background.
Our Approach to AI in our Hiring Process
We believe that Artificial Intelligence (AI) can be a powerful tool for good. We are committed to leveraging AI technologies responsibly, ensuring their use is equitable, fair and safe. To ensure fairness and accurate skill assessment, we do not allow the use of AI tools (including note takers, transcription tools, or recordings) during take home tests or interviews. For additional information regarding the use of AI in hiring please review our AI Guidelines & Policies. Need accommodations? Let your recruiter know early so we can support you.
Auto-ApplySenior Appeals Specialist - Worker's Comp
Remote job
Reliant Health Partners is an innovative medical claims repricing service provider, helping employers achieve maximum health plan savings with minimum noise. We tailor our services to each client's needs, providing everything from individual specialty claims repricing, to full plan replacement as a high-performance, open-access network alternative.
As a Senior Appeals Specialist - Workers' Compensation, you will play a critical role in resolving post-payment disputes related to Workers' Compensation bills. This includes conducting provider outreach, negotiating disputed charges, and ensuring compliance with state-specific regulations. Your work will directly support our cost containment efforts and ensure appropriate bill reimbursement for our clients.
Primary Responsibilities
Manage a caseload of post-payment Workers' Compensation bills, including those related to state disputes and usual and customary rate (UCR) disputes.
Assigned high priority clients in managing all items related to the service with Reliant
Conduct proactive outreach to medical providers to explain payment methodologies, resolve disputes, and negotiate reductions on appealed or outlier bills.
Communicate effectively and professionally with clients to coordinate and investigate information as it relates to the case/appeal.
Educate providers on Workers' Compensation billing and reimbursement policies and regulatory requirements.
Document all provider communications thoroughly, including contact information, bill details, proposed and counter-offered payment rates, and final resolution in claim platform.
Adhere to state-specific compliance standards and confidentiality requirements, including HIPAA.
Maintain productivity and quality standards, ensuring timely resolution of bills in accordance with state timelines and internal service level agreements.
Follow client-specific protocols and internal Reliant procedures, including scripting and documentation guidelines.
Stay current on Workers' Compensation regulatory changes, fee schedules, and payment policies across multiple states.
Support special projects and perform additional duties as assigned.
Responsible for training team members both upon hire and for existing team members.
Responsible for overseeing all DWD handling and state dispute referrals to attorneys.
First line for all support with questions from other team members.
Backup for other team members and/or senior leadership
Works with appeals intake specialist to ensure process documents remain current
Responsible for identifying opportunities for enhancement either through automation or process changes that increase efficiency for the team
Responsible for team goals and ensuring that individuals meet their personal goals
Qualifications
5 years of relevant experience in Workers' Compensation bills, medical billing, medical coding, or insurance negotiations.
Strong understanding of Workers' Compensation reimbursement methodologies, state regulations, and provider billing practices.
Experience negotiating medical bill payments or adjustments with providers.
Ability to collaborate with a variety of individuals both internally and externally.
Familiarity with claims processing systems and provider communications.
Excellent communication, negotiation, and organizational skills.
Requires communication proficiency, discretion, ethical conduct, decision making and technical skills
Individual compensation will be commensurate with the candidate's experience and qualifications. Certain roles may be eligible for additional compensation, including bonuses, and merit increases. Additionally, certain roles have the opportunity to receive sales commissions that are based on the terms of the sales commission plan applicable to the role.
Pay Transparency$70,000-$75,000 USDBenefits:
Comprehensive medical, dental, vision, and life insurance coverage
401(k) retirement plan with employer match
Health Savings Account (HSA) & Flexible Spending Accounts (FSAs)
Paid time off (PTO) and disability leave
Employee Assistance Program (EAP)
Equal Employment Opportunity: At Reliant, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business-and our society-stronger. Reliant Health Partners is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.
Auto-ApplySenior Technical Support Specialist
Remote job
Skydio is the leading US drone company and the world leader in autonomous flight, the key technology for the future of drones and aerial mobility. The Skydio team combines deep expertise in artificial intelligence, best-in-class hardware and software product development, operational excellence, and customer obsession to empower a broader, more diverse audience of drone users. From utility inspectors to first responders, soldiers in battlefield scenarios and beyond.
About the role:
As a Senior Technical Support Specialist, you will work in a small team of high-performing individuals who provide drone and cloud feature deep diagnostics and advisory services to Skydio's growing SLED customers. You'll combine your relevant experience with hands-on Skydio product knowledge to help keep Skydio customers' pilots flying, and our engineering and marketing teams plugged into the customer experience. You'll work daily with hardware and software components that may involve on-device firmware troubleshooting, mission usage / configuration optimization, and 1st / 3rd party cloud network issue diagnostics. Utilizing log analysis, existing incident tickets and internal documentations, you will use your technical troubleshooting skills to determine the root cause of various flight issues, provide mitigation recommendations to customers, and collaborate with product teams to achieve issue resolutions.
Working Hours: 3:00 PM - 11:00 PM PST. One shift either occurring on Saturday/Sunday + occasional holiday shifts may be required.
Travel: This role may require traveling to regional customer sites up to 10% of the time.
How you'll make an impact:
Be the conduit between Skydio and our Public Sector customers with the ability to address all advanced technical support questions our customers may have in a timely manner.
Working with the Product and Engineering teams to communicate and elevate the customers “voice” to internal stakeholders and prioritize and understand development timelines.
Develop effective triage and resolution techniques to reduce the number of technical escalations into Product and Engineering teams.
Be a domain expert on Skydio products and subsystems down to the component level, and proactively seek clarity with internal stakeholders when you need additional insight or clarity.
Work closely with the Public Sector Customer Success and Field Service Representatives to provide priority response playbooks and after-action reporting (AAR) to our SLED customer base.
Own the SLED segment of our enterprise after-sales support engagements, working closely with the Sales and Customer Success teams to deliver top-quality support for our customers, and build support processes that are relevant to these verticals.
Be flexible: Willing and enthusiastic to work on multiple projects, both tactical and strategic as needed.
What makes you a good fit:
Public Safety experience and/or UAS/UAV background is a plus. Experience with Public Safety standard maintenance practices is preferred.
Proficient in technical troubleshooting, problem-solving and familiar with triage and escalation workflows. A strong desire to learn new skills and grow with Skydio and the rapidly evolving UAS remote operations landscape.
Assertive self-starter with excellent interpersonal and written communication skills.
Familiarity with RMA, spares, logistics or other repair workflows is a plus.
Value Added Reseller (VAR) or OEM Partner support Ops/Program experience is a plus
At least 2 years of experience using the Linux/Windows/mac OS shell and basic utilities.
At least 4 years of experience in B2B operational, technical, or customer-facing success or support roles.
Experience working with Salesforce Service Cloud case management and Jira bug tracking is a plus.
Experience with scripting languages such as Bash, PHP, Python a plus.
Strong understanding of Network Security and IPsec implemented across multiple networks.
Excellent knowledge and experience supporting/troubleshooting IoT or enterprise applications using streaming and packet networks and streaming APIs (e.g WebRTC and REST). Demonstrated Expertise in troubleshooting and optimizing network connected devices running over WiFi meshed and carrier mobile network.
Experience with optimizing media streaming over mixed wireless networks.
Some experience in Linux operating systems is preferred.
Hands-on experience with a variety of Network diagnostic tools.
Willing to travel 10-20% of the working year.
Willing to work flexible hours and schedule, including after-hours and weekend support on rotation or as-needed basis, while communicating with the other distributed Skydio teams.
Experience working cross-functionally across engineering, ops, product, and go-to-market teams.
Why Join Us?
At Skydio, you'll help shape the future of autonomous flight technology. You'll work alongside world-class engineers and domain experts, and you'll be given ownership and autonomy to grow into a leadership role. We offer competitive compensation, excellent benefits, and an opportunity to make a tangible impact in an industry poised for massive growth.
Compensation: At Skydio, our compensation packages for full-time employees include competitive base salaries, equity in the form of options, comprehensive benefits, and various incentives and stipends. Compensation will vary based on factors, including skill level, proficiencies, transferable knowledge, and experience. Relocation assistance may also be provided for eligible roles. The annual base salary range for this position is 70,000 - $125,000*. Fundamentally, we believe that equity is the key to long-term financial growth, and we ensure all full-time employees have the opportunity to significantly benefit from the company's success.
*Compensation for certain positions may vary based on the position's location.
#LI-WM1
At Skydio we believe that diversity drives innovation. We have created a multidisciplinary environment that embraces the power of diverse perspectives to create elegant solutions for complex problems. We are committed to growing our network of people, programs, and resources to nurture an inclusive culture.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or other characteristics protected by federal, state or local anti-discrimination laws.
For positions located in the United States of America, Skydio, Inc. uses E-Verify to confirm employment eligibility. To learn more about E-Verify, including your rights and responsibilities, please visit *************************
Auto-ApplyManaged IT Help Desk Tier 1
Remote job
DEX Imaging is a leading provider of document handling equipment and services with multiple offices and locations throughout the United States. We are the nation's largest independent provider of office technology. We are the industry leader in delivering excellent customer service every time and we do this by hiring and training great people.
Job Description:In your role as a Managed IT Help Desk Tier 1, your primary responsibility will be to provide technical software, hardware, and networking problem resolutions to DEX Imaging's Managed IT clients by performing question/problem diagnosis and providing remote support solutions in a call center environment. Your role will also require the setup and deployment of client hardware at client sites as well as any onsite troubleshooting required that can not be completed remotely. This position requires critical thinking, strong interpersonal and customer service skills, and the ability to work in a team-oriented environment. Job Responsibilities:
Examples of key duties are interpreted as being descriptive and not restrictive in nature.
Identifies, diagnoses, and resolves any assigned support requests
Answer incoming service calls part of cell center queue, gather client information, and create support request within PSA system
Provides one-on-one end-user problem resolution over the phone
Assists in the configuration and imaging of end-user PC desktop hardware, software and peripherals
Oversees timely repair of PC computer equipment covered by third-party vendor maintenance/warranty agreements
On-going self-training to preserve professional skillsets required to perform job duties
Provide after-hour support for clients during scheduled on-call rotation
Assist in Managed IT Projects as instructed by Project Team Manager
Assists in creating materials/documentation for end-user frequently asked questions (FAQs)
Train users on network login, printing, accessing network shares, printing, scanning and software applications
Maintain effective communication with other technicians and management with regards to events and changes transpiring at client sites
Communicate with client at all levels from IT personnel to C-Suite and to understand business issues in context of IT issues
Takes ownership of tasks and follows through to ensure complete resolution
Takes a personal interest in, and responsibility for, quality of work performed, or work associated with
Willingness to recognize when it is necessary to ask for technical expertise from others without unnecessarily burdening other team members
Provide accurate time estimates for how long a task will take to complete
Understand that the success of individuals is measured by the success of their teams
Qualifications:
Excellent verbal and written communication skills
1-3 years experience providing IT support to end users
Managed IT Services experience desirable
Experience with administration of Microsoft desktops, Microsoft servers, Active Directory, Group Policy, Microsoft Office, and Microsoft 365
Experience leveraging PSA ticketing system and RMM tools for remote management
Certifications such as CompTIA A+ are desirable
Work Week Format:
Work Schedule is Monday through Friday from 8:00 AM to 5:00 PM EST in our Network Operations Center (NOC)
Remote Work Schedule varies based on scheduling and approval by Service Manager
Lunch schedule varies on team availability and is limited to one hour
Attendance to training or called meetings is mandatory
Mandatory on-call rotation schedule as required
Auto-ApplyB-Level Technician
Remote job
Project Brilliance an ABA therapy company committed to providing the best quality, ethical, and most innovative ABA therapy to children on the autism spectrum and other related developmental disabilities, all the while striving to set a standard of care in the field. We aim to not only help children gain valuable skills, but to also help their families lead fulfilled and successful lives together. We are looking for professional, outgoing, energetic and caring candidates with experience to work 1-1 with young children meet and surpass their goals.
RBT Pay Rate of $19.00 to $20.00 per hour. Behavior Technician will begin at a probationary rate of $16.00 to $17.00 until RBT credentialing is obtained within their first 60 days of employment. Project Brilliance offers training, guidelines and assistance in completing this job requirement.
Responsibilities of a Behavior Technician/ RBT include:
· Provides one-on-one therapy to our clients as well as leads or assists in peer play and social groups.
· Helps children acquire new skills and work towards individualized goals tailored for improving communication, social interaction, problem solving, and adaptive living skills
· Uses of proper teaching, behavior change, Mand training procedures, and data collection.
· Works with BCBAs and provides feedback on childs progress
· Teaches children appropriate social behaviors
· Ensures childrens safety during indoors and outdoors activities
· If needed, changes diapers/pull ups, potty training
· Mon-Fri 9a-5p 40 hours/week, Center based, Home Therapy also available
Requirements of a Behavior Technician/ RBT include:
· Bachelor's degree in education, psychology or a related field is preferred, but not required
· Registered Behavior Technician (RBT) Certification, preferred but not required
· Experience with ABA therapy preferred, but not required we provide training
· Ability to improvise and play with young children (ages 2-6) in various settings
· Teach children appropriate social behaviors
· Prior ABA experience a plus
Benefits Offered to Full Time Employees include:
· Health Insurance 3 options available: HSA, HMO, PPO
· Health Savings Account with company contribution
· Flexible Spending Accounts including Medical FSA and Dependent Care
· Dental Insurance
· Vision Insurance
· Company Paid Life Insurance
· Supplemental Insurance including Accident, Hospital Indemnity and Pet Insurance
· Paid Time Off (PTO) of accrued time for Vacation after 90 days of employment
· Personal Day after 90 days of employment
· Paid Wellness Days after 1 year of employment
· Paid Select Holiday after 1 year of employment
· Advancement Opportunities
· Supervisions weekly by BCBA
· 401K with generous company match after 1 year of employment
· Profit Sharing Program
· Incentive Programs for Exceeding Expectations (Star Points)
· Door Dash Discounted Program
· Casual dress code
Compensation details: 16-20 Hourly Wage
PI47d0665b71ab-31181-38857447
Service Specialist - Executive Health Desk
Remote job
Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.
Benefits Highlights
* Medical: Multiple plan options.
* Dental: Delta Dental or reimbursement account for flexible coverage.
* Vision: Affordable plan with national network.
* Pre-Tax Savings: HSA and FSAs for eligible expenses.
* Retirement: Competitive retirement package to secure your future.
Responsibilities
The Service Specialist- Operations serves as an ambassador of the practice and interacts with a variety of individuals via telephone, website, email and in person. Service Specialist is responsible for responding to patient inquiries, actively promoting services, scheduling appointments, patient registration, check-in/check-out, rooming, desk/clerical functions, and supporting patient needs. Actively serves as a direct contact or resource to patients and guests. This position will require the ability to participate in an on-call rotation. Responsible for organizing, assembling, and arranging resources to address patient inquiries, solving problems, and responding to immediate operational issues as they arise. Performs service recovery when needed and escalates patient concerns appropriately. Responsible for understanding and promoting Operations and assisting patients with establishing an ongoing relationship with Mayo Clinic. May function as an International Service Specialist or general Service Specialist.
Mayo Clinic will not sponsor or transfer visas for this position including F1 OPT STEM.
Qualifications
Successful completion of an associate degree and 3 years of customer service experience required such as administrative, physician's office, appointment scheduler or service industry OR Successful completion of a college diploma program and 4 years of customer service experience required, such as administrative, physician's office, appointment scheduler or service industry.
Candidates must attach a full listing of education completed beyond High School Diploma/GED. Include the name of program and if this was a certificate, diploma, associate's degree, bachelor's degree etc.
Experience in a Desk Operations Specialist or Patient Appointment Service Specialist role is preferred. Fluency in Arabic and/or another language used frequently by Mayo patients is preferred for Service Specialist functioning in International Center. Must be able to work independently, have strong organizational skills, be able to handle multiple demands simultaneously and possess good attention to detail. Excels in both written and verbal communication. Demonstrated computer experience with advanced proficiency in Microsoft Office, including Microsoft Word and Excel. Experience with patient scheduling, registration systems, and customer relationship management system is highly desirable. Demonstrated analytical and problem-solving skills. Ability to work independently as well as in a team, multi-task and prioritize work load. Must possess superior interpersonal and customer service skills which contribute to a cooperative and productive atmosphere and patient experience. Conveys an impression which reflects favorably upon Operations. Must be flexible as well as easily adapt to a changing work environment which will require ongoing maintenance of job-related skills/activities. Previous Mayo Clinic experience strongly preferred.
Exemption Status
Nonexempt
Compensation Detail
$22.83 - $32.71 / hour
Benefits Eligible
Yes
Schedule
Full Time
Hours/Pay Period
80
Schedule Details
Rotating schedules Monday-Friday 6:30 am -5:00 pm. 8-hour shifts. On-site in Rochester, MN.
Weekend Schedule
Minimal on-call rotation (on-call work will be performed remotely.)
International Assignment
No
Site Description
Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.
Equal Opportunity
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the 'EOE is the Law'. Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.
Recruiter
Brianna Hanna
Computer Vision Lead (R&D)
Remote job
At Panoptyc, we're on a mission to revolutionize loss prevention. Using visual AI and manual reviewers, we help retailers detect theft in over 15,000 markets across the United States. From Fortune 500 giants to local businesses, our impact is far-reaching. As a fully remote, rapidly growing team, we're excited to invite top talent worldwide to join us in reshaping the future of retail security.
We're looking for a technical trailblazer-a hacker, builder, and visionary leader who can turn bold ideas into working systems. As our Computer Vision Lead (R&D), you'll lead the charge on building next-gen AI and computer vision products from 0 to 1, managing a lean team of engineers while still getting your hands dirty on high-impact technical work.
You'll prototype quickly, validate in the field, and guide the evolution of our most ambitious products-starting with theft detection in retail environments used by thousands of stores.
What You'll Do
Lead and manage a small team of engineers to prototype and productize computer vision and AI systems
Personally build and own early-stage proofs-of-concept, rapidly iterating and validating in the real world
Define and prioritize the technical R&D roadmap in collaboration with product and business leads
Architect scalable systems that transition from lab to production (edge and/or cloud)
Vet new models, data architectures, and hardware deployments
Be a key thought partner in setting technical direction for entirely new product lines
What We're Looking For
8+ years in engineering roles with deep experience in AI, ML, and computer vision
Proven track record of building 0 → 1 products or technical breakthroughs that went to market
Strong hands-on skills with ML frameworks (e.g., PyTorch, TensorFlow), video analytics (e.g., OpenCV), and deployment tooling (e.g., ONNX, Triton, containers)
Comfortable leading and scaling small engineering teams
Hacker energy: fast, creative, scrappy, and resourceful
Experience creating data pipelines for and categorizing vast sets of video training data.
Bonus: Experience with edge computing, streaming pipelines, or hardware deployment in retail, robotics, or surveillance settings
Why This Role?
Lead and shape R&D at a company already deployed in 20,000+ stores and catching hundreds of thousands of thefts a year
Work with Fortune 500 retailers solving real-world loss prevention with cutting-edge AI
Huge ownership: lead products with the potential to become $500M+ businesses
Fast-moving, well-resourced team with real traction
Fully remote role (globally)
Up to $80 USD/hr
Ready to build real-world AI that scales? Apply now. Let's talk.
Auto-ApplyDeal Desk Specialist
Remote job
Description About the RoleThe Deal Desk Specialist partners with Sales, Finance, Operations and Legal teams to facilitate the Order to Cash process. You will ensure that the deal cycle is in compliance with internal policies, legal guidelines and revenue recognition standards from start to finish. You are able to maintain these company and industry guidelines while also assisting the sales team with complex deal structures to help close deals. Location - Remote in TX or FL - Mon - Friday 8 AM - 5 PM PST What You'll be Doing
Review/Approve non-standard deal requests in DealHub related to special terms, payment terms, discounts, etc.
Work closely with the Legal team to address EULA modifications to be included on deals
Cross-train with Billing team to assist with order processing wich consists of order form review, subscription set up and provisioning
Maintain EOM outstanding deal reports and follow up with AEs and their managers as needed
Work with Sales Operations to make changes in DealHub that may be related to new policies, product offerings, pricing strategies or increased efficiency
Performs other duties and responsibilities as assigned
About You
1-2 years Deal Desk experience, supporting a sales org
Experience with a CPQ tool (DealHub preferred) and Salesforce
Attention to detail
Excellent written and verbal communication skills
Able to prioritize and balance multiple tasks; strong organizational and time management skills are required
Approachable
Solution oriented
About Us NinjaOne automates the hardest parts of IT to deliver visibility, security, and control over all endpoints for more than 30,000 customers. The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support. NinjaOne is #1 on G2 in endpoint management, patch management, remote monitoring and management, and mobile device management. What You'll Love We are a collaborative, kind, and curious community. We honor your flexibility needs with full-time work that is hybrid remote. We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance.We help you prepare for your financial future with our 401(k) plan.We prioritize your work-life balance with our unlimited PTO.We reward your work with opportunity for growth and advancement. Additional InformationThis position is NOT eligible for Visa sponsorship. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.
Auto-ApplyContract Accounting Service Desk Specialist
Remote job
About Our Client Our client is a leading global business law firm looking for a collaborative, results-oriented individual who enjoys working in a fast-paced environment and has exceptional problem-solving skills. Naviga has been engaged to identify a Contract Accounting Service Desk Specialist to join their team. What You Will Do
Assess, resolve, or refer accounting and billing inquiries from billers, attorneys, and clients promptly and accurately.
Maintain clear and professional communication with all stakeholders, ensuring updates are provided in a timely manner and contain accurate information about accounts, billing, and financial inquiries, including proactive updates and being available to answer questions promptly.
Accurately document all actions, questions, and resolutions in ServiceNow ticket system and email correspondence.
Identify and resolve issues utilizing available information and other resources. Refer out of scope issues to correct resolver group. Research the next steps when necessary to ensure the requestor is provided excellent service and supported throughout the ticket handling process.
Ensure all accounting practices comply with the firm's policies and relevant legal regulations. Employ methods that ensure tasks are performed accurately and efficiently with minimal errors. Meets or exceeds standard SLA requirements.
Participate in training activities to achieve proficiency, enabling Specialist I to support operations in an efficient and effective manner. Pursue and maintain knowledge of accounting software and tools to improve mastery of subject, as well as execution and timeliness of assigned tasks.
Ensure expertise is maintained and knowledge is increased by leveraging all opportunities to correct personal knowledge gaps through learning and documentation.
Maintain a high level of professionalism in all interactions, treating clients with respect and courtesy while handling sensitive financial information with the utmost confidentiality.
Establish and maintain trust through transparency, reliability, and consistent delivery of high-quality service. Be clear when discussing processes, ensure deadlines are met, and recognize opportunities to enhance the user s experience with the Accounting Service Desk.
Who You Are
1 year of client billing experience.
MUST have Aderant and ChromeRiver experience
Strong analytical and problem-solving abilities.
Excellent verbal and written communication skills.
Competence in Microsoft Office Suite including Excel proficiency with filters and pivot tables and Word proficiency with use of headers, footers, and numbering.
Ability to manage sensitive information with discretion.
Strong organizational skills and attention to detail.
Able to work 12pm 8:30pm EST.
Join This Team?
Headquartered in both Chicago, IL and London, England.
Multi-Billion Dollar Business, Employing over 3600 Lawyers
Culture includes individuals of high standards, providing support and collaboration throughout the business
Work with a reputable global firm known for its excellence in professional services.
Temporary position with potential for growth and advancement within the firm.
100% remote position
________________________________________ About Naviga Recruiting & Executive Search Naviga Recruiting & Executive Search is a leading provider of Contingent Workforce Solutions, Executive Search, Leadership and Individual Contributor hiring, empowering businesses to achieve their strategic objectives through expert talent acquisition. Our specialties include sales, marketing, finance/accounting and operations hiring. With a commitment to excellence and a deep understanding of market trends, Naviga Recruiting & Executive Search helps organizations build high-performing teams and navigate complex workforce challenges. Naviga Recruiting & Executive Search specializes in U.S. Hiring for Global Businesses.
Technical Support Specialist
Remote job
Welcome to the intersection of energy and home services. At NRG, we're driven by our passion to create a smarter, cleaner and more connected future.
Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes.
Who we are looking for:
We are looking for individuals with a desire to deliver world-class customer service, a love of technology, and a passion for proactively building a career. As a Customer Solutions Specialist, you will complete a 6-week paid training program where you will become an expert in owning our customers experience by handling a wide array of calls including but not limited to: customers who need account and or technical support, outbound calls, and providing value added services and products to our customers. You will deliver peace of mind in your interactions with customers.
What you will be doing:
You will complete three comprehensive training stages that, upon successful completion, will lead to the full responsibilities and pay of a Tier 3 Specialist.
Training: Paid, Mandatory training
Starting Rate: $17.00/hr
We want you to grow with us! Potential to make up to $20.25/hr within your first year.
Pay increase with training as follows:
Tier 2 (90 Days) $17.75
Tier 3 (180 Days) $18.75
Additional career opportunities available after Tier 3 based on performance - $20.25+
During training you will learn to:
Confidently field customer calls and troubleshoot advanced equipment issues with high level of customer experience
Accurately document and update records in required information systems
Deescalate customers and find resolution for complex issues
Earn commissions through generating customer referrals and offering promotions, products, and services for our Partner Insurance Agency, Solar and NRG.
What will make you successful:
A predisposition to think outside of the box and find customized solutions
Ability to thrive in a high-volume contact center
A sense of success and value from solving customer concerns
A high degree of resiliency and “bounce-back” due to escalated customers
Passion for helping others; going above and beyond for customers and teammates
Excellent communication (both verbal and written) and relationship-building skills
Ability to multitask with ease, effectively prioritize tasks and be a self-starter
Demonstrated tech-savviness, Prior technical exposure, or interest
Confident and prepared to initiate promotional and product upgrade conversations with customers; previous sales experience is a plus
Ability to maintain a high level of confidentiality
Innate desire to learn and develop
Minimum Requirements:
Must be at least 18 years of age
Must obtain a Burglar Alarm License through the Division of Occupations and Professional Licensing with the State of Utah (paid for by Vivint)
Cannot be located in CA, CT, DC, ME, or WA.
Be able to type a minimum of 40 wpm
Required Working Conditions:
Work-from-home employees cannot be the primary caregivers for children, other people, or pets while on shift.
Have a quiet and private location from which to work
Must be able to provide your own equipment. This entails:
A computer (laptop or desktop) no older than 5-7 years
(Please note our remote-based software does NOT work with Apple/Mac products, tablets, or Chromebooks.)
Computer must run Windows 10 or higher
Computer must have at least 8 GB RAM, 16 GB recommended
Computer must have a webcam.
A USB wired headset equipped with a microphone.
Must have reliable internet: 50 MBPS download and 25 MBPS upload speeds
Must have a wired internet connection
A second monitor is strongly recommended if a laptop is being used
An external mouse (if using a laptop)
Learn about the Vivint Culture and why it's a great place to grow your career!
Here are some highlighted perks you should ask us about:
Free daily lunch and drinks on site
Paid holidays and flexible paid time away
Employee/Friends/Family Discounts
Onsite health clinic, gym, gaming tables
Medical/dental/vision/life coverage & 24/7 Medical Hotline
401(k) + Employer Match
Employee Resource Groups
WORKING CONDITIONS:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers and phones.
SAFETY:
Vivint enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe working environment. Each new employee is responsible for completing all training requirements. Additionally, the employee must accept they have responsibility for maintaining the safety of themselves, their co-workers, and the public. Employee must adhere to all written and verbal instructions, promptly report and correct all hazards or unsafe conditions, question non-standard operations or unmitigated hazards, and provide feedback to management on all safety issues.
We are not open to hiring candidates to work out of the following locations:
CA, CT, DC, ME, or WA.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position is $16.75. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.
Here are some total rewards which, depending on the position, may be offered:
Paid holidays and flexible paid time away
Employee/Friends/Family Discounts
Medical/dental/vision/life coverage & 24/7 Medical Hotline
401(k) + Employer Match
Employee Resource Groups
NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.
EEO is the Law Poster (The poster can be found at ************************************************************************
Official description on file with Talent.
Computed Tomography Client Success Leader - Ohio
Remote job
SummaryAs an CT Clinical Development Specialist, you will provide industry leading advanced support for the optimization and development of Computer Tomography scanners and applications. The primary responsibility of this specialist is to help GE CT partner sites maximize the clinical performance and efficiency across their CT fleet, and to facilitate and support their research activities. This specialist will also act as clinical “voice of the customer”, work with scientists, engineers, and clinical specialists from concept phase to product life cycle to ensure that our solutions meet the customer requirements, clinical and technical risks are retired prior to NPI cycle with external evaluation and extensive testing.
This is a remote role that requires the candidate to work onsite at customer locations and occasionally from home office. To provide onsite customer support, candidate needs to reside in the Cleveland, OH area.
GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.Job Description
Roles and Responsibilities
Essential Responsibilities:
Lead image quality, workflow optimization projects and operational efficiency, in conjunction with GE partner sites, to maximize clinical performance and efficiency of GE CT scanners across their fleet.
Train sites on advanced features and options like cardiac, perfusion and gemstone spectral imaging.
Working with the CT sales team and global engineering on end-to-end solutions, and provide clinical input from customers to our teams.
Applying knowledge of clinical CT needs to guide definition and development of new hardware, new imaging, and post-processing techniques.
Evaluating performance and quality of features throughout the development process by designing & optimizing protocols, performing in-house testing, and traveling to partner sites for installation and testing.
Supporting sites along with facilitating evaluation of development software/hardware in partnership with GEHC CT global team.
Assisting with customer complaints, investigations, and ultimately offer product solutions.
Developing (clinical) competitive intelligence to support the field with counter arguments and selling advantages.
Supporting scientific congresses, customer seminars and internal training events.
Ensuring high quality CT training is delivered to the field applications teams and sales/marketing team.
Required Qualifications:
Must be able to work on-site at client location and be willing to relocate to Cleveland, Ohio
Certified Radiologic Technologist (ARRT) or global equivalent with CT certification
Candidates must reside within the designated territory or live nearby to effectively manage and engage with local stakeholders and resources.
Minimum 5 years of experience in CT, including all clinical applications and performing procedures.
Required to travel 40-60% within the territory via multiple modes of transportation (car, air travel, train etc.) as necessary. You will receive a company car if eligible.
Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.
Desired Qualifications:
Minimum of 3 years of GE CT experience with the Apex product line
Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals and applicable laws and regulations as they apply to the job type/position.
Identify and report any quality or compliance concerns and take immediate corrective action as required.
Lead continuous improvement activities by driving the implementation of process and product quality improvement initiatives.
Prefer experience communicating scientific data (verbal and written).
Ability to present complex material to diverse audiences.
Ability to work well independently and as part of a team
Self-driven, creative, flexible, and well organized.
·
We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership -always with unyielding integrity.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you'd expect from an organization with global strength and scale, and you'll be surrounded by career opportunities in a culture that fosters care, collaboration, and support.
#LI-REMOTE #LI-AD2
GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.
Relocation Assistance Provided: Yes
Application Deadline: September 26, 2025
Auto-ApplyIT Desktop/TV Installation Technician
Remote job
Job DescriptionAbout Us: DataSource Technology delivers end-to-end technology deployment and network solutions to healthcare organizations across the United States. We specialize in executing high-volume, multi-site rollouts of critical IT infrastructure with precision and minimal operational disruption.
Position Summary:
The IT Desktop/TV Installation Technician plays a critical role in supporting large-scale technology installations within new construction environments. This is a hands-on position responsible for physically deploying, installing, and configuring a variety of technology and medical equipmentranging from computers and monitors to printers, ergonomic carts, and wall-mounted devices.
This role is ideal for mechanically inclined, tech-savvy individuals who enjoy working with their hands, following structured plans, and learning the technical side of infrastructure deployment. Youll work under the guidance of a Site Lead, senior engineers or project managers while gaining the skills and certifications needed to advance into more senior technical roles.
This is a remote position with 100% travel to project sites. Candidates must successfully pass a background check and drug screening, and must hold a valid drivers license.
Key Responsibilities
Device Deployment & Installation
Install, configure, wire manage and verify operation of computers, monitors, printers, TVs, carts, and related devices.
Assemble and cable ergonomic carts (e.g., Ergotron) including mounting hardware and power/data routing.
Wall-mount and secure displays, monitors, and other equipment according to plans and manufacturer guidelines.
Site Preparation & Coordination
Stage and inventory equipment prior to installation.
Coordinate with cabling teams, electricians, and other trades to ensure proper pathways and connectivity.
Follow construction drawings, elevation plans, and device location maps to ensure accurate placement.
Testing & Documentation
Power on and test installed equipment, ensuring network connectivity and device functionality.
Record serial numbers, locations, and configuration status in project tracking tools.
Communicate site conditions, issues, or conflicts to the lead engineer or project manager.
General Labor & Field Work
Use hand and power tools safely to drill, mount, route cables, and secure equipment.
Work in active construction sites, ladders, lifts, ceiling spaces, and other environments as needed.
Maintain cleanliness, safety, and professionalism on job sites.
Required Skills & Competencies
High school diploma or equivalent (technical certifications or associate degree a plus but not required)
12 years of experience in one or more of the following:
Technology or AV installation
Low-voltage cabling
Construction or facilities work involving mounting, wiring, or equipment setup
Familiarity with basic computer hardware, network connections, and peripheral setup.
Ability to read and follow floor plans, elevation drawings, and installation diagrams.
Proficiency with basic hand and power tools (drills, levels, pullers, cable tools, etc.).
Ability to lift 50+ lbs, work at heights, and operate safely in construction environments.
Strong attention to detail, dependability, and willingness to learn.
Valid drivers license and reliable transportation to job sites.
Preferred Qualifications
OSHA 10 or OSHA 30 Certification
Basic understanding of Ethernet cabling and network testing tools
Prior experience in healthcare or clinical technology deployments
Familiarity with structured cabling and mounting systems (Peerless, Chief
/ICW arms,
etc.)
What We Offer
Competitive salary based on experience
All travel expenses reimbursed
Supportive team culture and leadership structure
Opportunity to work on large-scale, high-impact technology projects in the healthcare space
Physical Requirements
Moderate lifting/carrying up to 50lbs.; heavier weights with assistance
Sitting & standing for long periods of time
Repetitive motions and/or prolonged computer use
Working at a fast pace, subject to many interruptions, physical/mental demands
Work is primarily based on new construction job sites, including hospitals, clinics, and commercial facilities.
All work will include travel and overnight stays across the US.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Technical Support Specialist - East Coast
Remote job
Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done.
The Enterprise Technical Support Team at Airtable plays a pivotal role in helping our customers unlock the full potential of our platform. We work closely with an exciting range of customers to solve complex business challenges and ensure they achieve their goals while seamlessly navigating Airtable's features and capabilities. As an Enterprise Technical Support Specialist, you'll be the trusted technical expert for our enterprise customers. You'll respond to inquiries, troubleshoot complex issues, and collaborate with cross-functional teams to deliver exceptional support. Your role will be key to ensuring our customers achieve their business goals while seamlessly navigating Airtable's features and capabilities. What you'll do
Provide expert troubleshooting and guidance on technical issues across multiple channels (email, video calls).
Deliver a world-class customer experience by actively listening to concerns, empathizing with customers, and resolving issues in a timely and effective manner. Use your communication skills to relay valuable feedback to product and engineering teams to improve our platform and support processes.
For complex issues, you'll know when to escalate to senior technical teams or other relevant stakeholders, ensuring a smooth transition and swift resolution for the customer.
Accurately document all customer interactions and technical issues in Salesforce, and track trends to help identify opportunities for process and product improvements.
Contribute to the continuous growth of Airtable's knowledge base by creating and updating helpful resources based on customer interactions.
Stay ahead of new features and product updates. You'll educate customers on best practices and help them leverage Airtable to optimize their workflows and business processes.
Who you are
You have experience with Airtable, whether personally or professionally, and you're excited about helping others discover how it can transform their business.
You've worked in an enterprise-focused technical support role, especially within a B2B tech environment, where you've made a meaningful impact on customer success.
You excel in both written and verbal communication, and you know how to tailor your message to a wide variety of audiences.
You enjoy solving complex problems, leveraging your strong analytical skills and technical aptitude to navigate challenges and find creative solutions.
You're naturally curious, and you thrive in environments where you're expected to dive deep into technical issues and continuously learn.
You have a strong, self-driven desire to exceed expectations and continuously improve your performance.
You have experience with tools like Salesforce, Confluence, G Suite, and enterprise-level technology. A solid understanding of concepts such as relational databases, REST APIs, and writing formulas is a plus.
Airtable is an equal opportunity employer. We embrace diversity and strive to create a workplace where everyone has an equal opportunity to thrive. We welcome people of different backgrounds, experiences, abilities, and perspectives. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any characteristic protected by applicable federal and state laws, regulations and ordinances. Learn more about your EEO rights as an applicant.
VEVRAA-Federal Contractor
If you have a medical condition, disability, or religious belief/practice which inhibits your ability to participate in any part of the application or interview process, please complete our Accommodations Request Form and let us know how we may assist you. Airtable is committed to participating in the interactive process and providing reasonable accommodations to qualified applicants.
#LI-Remote
Compensation awarded to successful candidates will vary based on their work location, relevant skills, and experience.
Our total compensation package also includes the opportunity to receive benefits, restricted stock units, and may include incentive compensation. To learn more about our comprehensive benefit offerings, please check out Life at Airtable.
For work locations in the San Francisco Bay Area, Seattle, New York City, and Los Angeles, the base salary range for this role is:$73,000-$95,300 USDFor all other work locations (including remote), the base salary range for this role is:$65,000-$85,500 USD
Please see our Privacy Notice for details regarding Airtable's collection and use of personal information relating to the application and recruitment process by clicking here.
đź”’ Stay Safe from Job Scams
All official Airtable communication will come from an @airtable.com email address. We will never ask you to share sensitive information or purchase equipment during the hiring process. If in doubt, contact us at ***************. Learn more about avoiding job scams here.
Auto-ApplyContractor Technical Copywriter
Remote job
Who we are Focused is a boutique professional services firm that specializes in building custom AI agents. We strategically partner with our clients, collaborating with their teams to build scalable, maintainable solutions. About the role Focused is seeking a part-time, contract Technical Copywriter to create high-quality content that showcases AI engineering capabilities. You will work closely with our founder, marketing and engineers to translate complex technical concepts into clear, compelling narratives for a developer audience.
What you'll create
Technical blog posts and deep-dives
Project case studies demonstrating real-world implementations
How-to guides and tutorials, especially for AI agents and agentic patterns
What You Bring
Strong technical writing: you can explain APIs, infrastructure, and software concepts clearly and accurately
Technical fluency: you are comfortable reading code and understanding system architecture; experience with LangChain or similar frameworks is a plus
Startup experience: you thrive in fast-paced environments with shifting priorities
Collaboration skills: you can interview engineers, ask smart questions, and work independently with minimal oversight
What to know before you apply:
Focused Labs is open to remote employees.
Focused Labs is unable to sponsor or take over sponsorship of the employment Visa process at this time.
We believe employees should be paid fairly and equitably. Salary ranges may vary depending on your location and previous experience. The salary range for this role is $50 to $105/hour depending on experience.
Auto-ApplyJunior Fusion Technician
Remote job
As a Junior equipment Operator with APTIM, you will operate excavator, off road truck skid loader, man lift and extend a boom forklift fusion machines for installation of HDPE piping at the landfills we do our projects on.
Key Responsibilities/Accountabilities:
Follow all maintenance and safety procedures.
Connect sections of pipe, using HDPE welding machines and PVC pipe with Glue and primer.
Maintain and adjust machinery to ensure proper performance.
Operate off road trucks and excavators on side slopes.
Measure materials or objects for installation or assembly.
Mix substances or compounds needed for work activities.
Repair or replace defective parts of machinery, such as rotary drill rigs, water trucks, air compressors, and pumps using hand tools.
Install well heads and valves
Basic Qualifications:
Have a knowledge of safely operating assigned equipment.
Loads, transports, and unloads materials, tools, equipment and supplies.
Performs minor maintenance or cleaning activities on tools and equipment.
May require a high school diploma or its equivalent with previous years of experience in the field or in a related area.
PHYSICAL REQUIREMENTS:
Strength: Standing 50% Walking 20% Sitting 30% Lifting 35 lb. Carrying 35 lb. Pushing 0 ft-lb. Pulling 0 ft-lb. 2. Climbing O Balancing O 3. Stooping O Kneeling O Crouching O Crawling O Reaching Handling C Fingering C
Explanation for Symbols: NP=Not Present, O=Occasionally (0-33%), F= Frequently (34-66%), C=Constantly (67-100%)
ABOUT APTIM
APTIM is committed to accelerating the transition toward a clean and efficient energy economy, building a sustainable future for our communities and natural world, and creating a more inclusive and equitable environment that celebrates the diversity of our communities. We specialize in environmental, resilience, and sustainability and energy solutions, as well as technical and data solutions, program management, and critical infrastructure. For every challenge our clients face, there is an opportunity for APTIM to innovate a fit-for-purpose solution that will raise your organization or community to a new standard of excellence.
What you can expect from APTIM:
Work that is worthy of your time and talent
Respect and flexibility to live a full life at work and at home
Dogged determination to deliver for our clients and communities
A voice in making our company better
Investment into your personal and professional development
As of the date of this posting, a good faith estimate of the current pay range for this position is $20 to $24 per hour. Compensation depends on several factors including: experience, education, key skills, geographic location of the position, client requirements, external market competitiveness, and internal equity among other employees within APTIM.
Employee Benefits
APTIM environ & Infra,LLC is committed to providing an extensive range of benefits that protect and promote the health and financial well-being of our employees and their families through the APTIM Benefits Marketplace ************************************
Medical, vision, and dental insurance: Through the marketplace, our employees can choose benefits from five metallic levels and 10+ carriers to find the right benefits that work for them in their location.
Life insurance
Short-term and long-term disability insurance
Paid holidays, vacation, and sick leave (eligibility based on company policy and applicable law)
401(k) APTIM offers three 401k plans through the Aon Pooled Employer Plan (PEP). The specific plan you are eligible for depends on the business unit you are in. The details of the largest plan are found here:
APTIM 2025 401(k) Plan Features (makeityoursource.com)
APTIM - Helpful Documents
Watch our video:
About APTIM - In Pursuit of Better
#LI-Onsite
#LI-BN1
IT Software Engineer Intern (USA)
Remote job
Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we're on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product.
Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other's unique experiences and embrace the flexibility to do your best work. Creating a career you love? It's Possible.
We're looking for inquisitive, collaborative interns to join our IT Data Platform team. Working closely with mentors as well as data and backend engineers, you'll learn how large‑scale systems operate and play a meaningful role in building new technologies, features, and tools. Expect real projects, supportive teammates, and plenty of opportunities to explore ideas that make a difference for our teams and Pinners.
What you'll do:
Demonstrate accountability and quality in your work while receiving support and guidance from your mentor, manager, and peers
Execute scoped technical tasks end-to-end to help build the future of Pinterest
Pull Snowflake metadata and have the LLM generate to generate comprehensive table and column descriptions
Deliver code that is well-documented, tested, and operable
Communicate new ideas and opinions with candor as you grow both professionally and personally through learning and development opportunities
Collaborate with your team and contribute to real projects that impact Pinterest
Opportunities to interact with leaders and employees across Pinterest and to participate in a variety of optional company events
What we're looking for:
This position requires current enrollment in a school or education program in which the individual is working towards a Bachelor's in Computer Science (CS) or a related technical field
Obtain Bachelor's in Computer Science or a related technical field by June 2027
2-3 years of completed CS classes (Intro to CS and Algorithms, Advanced Algorithms, Operating Systems and Data Structures are all great!)
Ability to demonstrate an understanding of computer science fundamentals, including data structures and algorithms.
Experience with Python, CSS, C++, Java, Snowflake as we use a variety of programming languages and tools
Non-academic coding experience (i.e. hack-a-thons, code challenges, personal projects, GitHub, Open Source, volunteer coding experience, conference participation, etc.)
Demonstrated curiosity and a desire to tackle and solve complex problems
We offer 2 internship start dates:
May 18, 2026 - August 7, 2026
June 15, 2026 - September 4, 2026
Relocation Statement:
This position is remote and not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.
At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise. The minimum and maximum salary for this position is $8,250 - $11,000 monthly.
Information regarding the culture at Pinterest and benefits available for this position can be found here.
US based applicants only
This position is not eligible for relocation assistance.
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Our Commitment to Inclusion:
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Auto-ApplyNetwork Support Technician I (Future Opening)
Remote job
This posting is to gather interest for the Network Support Technician I. We are not currently hiring, but will be contacting candidates when we have an opening. GCI's Network Support Technician I will provide initial exceptional network technical support to customers experiencing technical events via calls, email, and chat. Handle inquires, troubleshoot technical related issues, and process service requests. Proactively monitor and respond to network alerts, working as the customer's advocate. Coordinate maintenance and installation activities that may impact services; detect, act upon, and track all problems. Provide answers to questions, resolve routine inquiries, and triage/escalate complex issues to a higher tier of support. Customers include external and internal customers, vendors, and 3rd party call centers.
ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS:
* Provide technical support and customer education, via inbound calls, chat, in writing, instant messaging, or e-mail in an efficient and professional timely manner.
* Follow established procedures, implement escalation process and event management by working directly with the GCI Account team, customers, and higher Network tier support as required.
COMPETENCIES:
* ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve.
* BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles.
* COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances.
* Ability to interact with a wide variety of business, operations, and technical staff.
* COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally.
* Demonstrated good verbal and written communication skills.
* Ability to explain technical activities to customers.
* COMPLIANCE - Follows internal controls; protects confidential information; abides by GCI's Code of Business Conduct & Ethics.
* CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction.
* Demonstrated strong customer service skills with attention to detail, active listening, and problem-solving skills.
* RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations.
* RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving.
* Demonstrated administrative and organizational skills.
* Ability to accurately document procedures and technical processes.
* Ability to handle multiple events simultaneously in a fast-paced and ever-changing work environment.
* General understanding of Information Technology.
* SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures.
* Proficient computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel) to complete job duties effectively, such as using the company intranet and to accurately retrieve and input information into database or equivalent.
* Knowledge and operating skills in mainstream operating systems.
Network Support Technician I
Additional Job Requirements:
This is an entry level position within the Network Support team. Works under close supervision performing general tasks as directed, completing routine routing assignments on time. Provides first level customer support; assisting with the resolution of technical and service trouble reporting issues. Functions as the customer advocate ensuring technical problems and issues are resolved or escalated in a timely manner. Communicates all maintenance and installation activities that may impact services provided to customers to detect, act on and track all problems.
Essential Duties:
Tier I Support:
* First point of contact via email, phone calls, monitoring, etc. Identify and filter incidents, service requests, dispatches, and provide basic support and troubleshooting, i.e., password resets, break / fix instructions, ticket routing, and escalation to Tier II and Tier III support. Ensure all required information per processes and procedures for Tier II and Tier III issues where solutions have been documented.
* Basic customer support including requests for voice services support, knowledge base lookup, and directing customers to self-service web-based solutions.
Minimum Qualifications:
Required: *A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis
* High School diploma or equivalent.
* Minimum of six (6) months experience in a customer service or call center environment. *
Preferred:
* Associate degree in telecommunications, computer science, electronics or relevant field.
* Microsoft, ITIL, CompTIA, Cisco certifications.
* Telecommunications experience.
* Other telecom industry or job specific certifications.
DRIVING REQUIREMENTS:
* This position may require access to reliable transportation for occasional travel between retail store locations, offices, worksites, or other locations as needed.
PHYSICAL REQUIREMENTS and WORKING CONDITIONS:
* Work is primarily sedentary, requiring daily routine computer usage.
* Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment.
* Ability to accurately communicate information and ideas to others effectively.
* Physical agility and effort sufficient to perform job duties safely and effectively.
* Ability to make valid judgments and decisions.
* Available to work additional time on weekends, holidays, before or after normal work hours when necessary.
* Must work well in a team environment and be able to work with a diverse group of people and customers.
* Virtual workers must comply with remote work policies and agreements.
* Additional background checks, security checks, and/or participation in a DOT or non-DOT drug and alcohol testing program may be required to satisfy the conditions of a contract or proposed contract with a business partner or client.
The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to the immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services. Diversity, Equity, and Inclusion: At GCI, we foster a culture of inclusivity by nurturing an environment where the varied perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community as we grow and empower a diverse workforce that provides equitable opportunity for every Trailblazer. EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law. DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.