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The differences between senior support specialists and litigation support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a senior support specialist and a litigation support specialist. Additionally, a senior support specialist has an average salary of $106,515, which is higher than the $64,690 average annual salary of a litigation support specialist.
The top three skills for a senior support specialist include customer service, technical support and troubleshoot. The most important skills for a litigation support specialist are litigation, defense counsel, and electronic discovery.
| Senior Support Specialist | Litigation Support Specialist | |
| Yearly salary | $106,515 | $64,690 |
| Hourly rate | $51.21 | $31.10 |
| Growth rate | 10% | 10% |
| Number of jobs | 103,203 | 110,360 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 55% | Bachelor's Degree, 59% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
A senior support specialist is in charge of providing technical support to clients, ensuring efficiency and client satisfaction. They typically communicate with clients through calls or correspondence where they address issues and concerns, resolving them promptly and efficiently. They may also assist clients in troubleshooting, provide step by step instructions, or recommend solutions. Furthermore, as a senior support specialist, it is essential to lead and serve as a role model for other support specialists while enforcing the company's policies and regulations.
A litigation support professional serves as an apprentice of an attorney in dealing with complicated legal issues. They are responsible for creating and maintaining data systems, retrieving records, and assisting in legal cases or lawsuits. Also, they are the one who organizes and analyzes documents from a database and does the case review. A support professional also supports the company and law firm in any way possible. This is why this career plays an important role in reducing the workload of an attorney, especially with complex lawsuits.
Senior support specialists and litigation support specialists have different pay scales, as shown below.
| Senior Support Specialist | Litigation Support Specialist | |
| Average salary | $106,515 | $64,690 |
| Salary range | Between $71,000 And $159,000 | Between $42,000 And $98,000 |
| Highest paying City | Piscataway, NJ | San Francisco, CA |
| Highest paying state | New Jersey | California |
| Best paying company | Eclaro | Cornerstone Research |
| Best paying industry | Manufacturing | Professional |
There are a few differences between a senior support specialist and a litigation support specialist in terms of educational background:
| Senior Support Specialist | Litigation Support Specialist | |
| Most common degree | Bachelor's Degree, 55% | Bachelor's Degree, 59% |
| Most common major | Business | Business |
| Most common college | Stanford University | Stanford University |
Here are the differences between senior support specialists' and litigation support specialists' demographics:
| Senior Support Specialist | Litigation Support Specialist | |
| Average age | 42 | 42 |
| Gender ratio | Male, 61.2% Female, 38.8% | Male, 46.0% Female, 54.0% |
| Race ratio | Black or African American, 11.8% Unknown, 5.4% Hispanic or Latino, 16.0% Asian, 10.8% White, 55.7% American Indian and Alaska Native, 0.4% | Black or African American, 12.2% Unknown, 5.3% Hispanic or Latino, 15.5% Asian, 10.6% White, 56.0% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |