Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
The differences between senior support specialists and senior engineering technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a senior support specialist, becoming a senior engineering technician takes usually requires 2-4 years. Additionally, a senior support specialist has an average salary of $106,515, which is higher than the $88,615 average annual salary of a senior engineering technician.
The top three skills for a senior support specialist include customer service, technical support and troubleshoot. The most important skills for a senior engineering technician are java, SR, and emerging technologies.
| Senior Support Specialist | Senior Engineering Technician | |
| Yearly salary | $106,515 | $88,615 |
| Hourly rate | $51.21 | $42.60 |
| Growth rate | 10% | 3% |
| Number of jobs | 103,203 | 94,734 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 55% | Bachelor's Degree, 47% |
| Average age | 42 | 45 |
| Years of experience | 2 | 4 |
A senior support specialist is in charge of providing technical support to clients, ensuring efficiency and client satisfaction. They typically communicate with clients through calls or correspondence where they address issues and concerns, resolving them promptly and efficiently. They may also assist clients in troubleshooting, provide step by step instructions, or recommend solutions. Furthermore, as a senior support specialist, it is essential to lead and serve as a role model for other support specialists while enforcing the company's policies and regulations.
A Senior Engineering Technician uses the technical principles of engineering to create and develop a project or product. They also provide technical assistance to professional engineering staff on special projects.
Senior support specialists and senior engineering technicians have different pay scales, as shown below.
| Senior Support Specialist | Senior Engineering Technician | |
| Average salary | $106,515 | $88,615 |
| Salary range | Between $71,000 And $159,000 | Between $63,000 And $123,000 |
| Highest paying City | Piscataway, NJ | San Francisco, CA |
| Highest paying state | New Jersey | Idaho |
| Best paying company | Eclaro | CrowdStrike |
| Best paying industry | Manufacturing | Energy |
There are a few differences between a senior support specialist and a senior engineering technician in terms of educational background:
| Senior Support Specialist | Senior Engineering Technician | |
| Most common degree | Bachelor's Degree, 55% | Bachelor's Degree, 47% |
| Most common major | Business | Electrical Engineering |
| Most common college | Stanford University | Purdue University |
Here are the differences between senior support specialists' and senior engineering technicians' demographics:
| Senior Support Specialist | Senior Engineering Technician | |
| Average age | 42 | 45 |
| Gender ratio | Male, 61.2% Female, 38.8% | Male, 88.5% Female, 11.5% |
| Race ratio | Black or African American, 11.8% Unknown, 5.4% Hispanic or Latino, 16.0% Asian, 10.8% White, 55.7% American Indian and Alaska Native, 0.4% | Black or African American, 8.9% Unknown, 4.8% Hispanic or Latino, 15.6% Asian, 11.3% White, 58.7% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 11% | 6% |