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Senior technical advisor vs lead support technician

The differences between senior technical advisors and lead support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a senior technical advisor and a lead support technician. Additionally, a senior technical advisor has an average salary of $112,682, which is higher than the $95,420 average annual salary of a lead support technician.

The top three skills for a senior technical advisor include java, UI and cloud. The most important skills for a lead support technician are database, customer service, and customer satisfaction.

Senior technical advisor vs lead support technician overview

Senior Technical AdvisorLead Support Technician
Yearly salary$112,682$95,420
Hourly rate$54.17$45.88
Growth rate10%10%
Number of jobs113,871115,952
Job satisfaction--
Most common degreeBachelor's Degree, 55%Bachelor's Degree, 54%
Average age4242
Years of experience22

What does a senior technical advisor do?

A senior technical adviser ensures the quality of their company's products or software. They design, manage, and optimize those products. They are also responsible for ensuring all deadlines are met. They often have to present information at technical meetings, seminars, or conferences.

What does a lead support technician do?

Lead support technicians test and troubleshoot onboard systems by using various interface tools and proprietary software. Besides following instructions, lead support technicians also work hand-in-hand with managers to ensure all quality standards are implemented. Lead support technicians also oversee and support different technical tasks, including brackets, building weldments, fabricating, and modifying support structures. Moreover, lead support technicians troubleshoot and resolve hardware and software problems.

Senior technical advisor vs lead support technician salary

Senior technical advisors and lead support technicians have different pay scales, as shown below.

Senior Technical AdvisorLead Support Technician
Average salary$112,682$95,420
Salary rangeBetween $86,000 And $146,000Between $64,000 And $140,000
Highest paying CitySan Francisco, CASan Francisco, CA
Highest paying stateCaliforniaNew Jersey
Best paying companyMercy CorpsGoogle
Best paying industryProfessionalTechnology

Differences between senior technical advisor and lead support technician education

There are a few differences between a senior technical advisor and a lead support technician in terms of educational background:

Senior Technical AdvisorLead Support Technician
Most common degreeBachelor's Degree, 55%Bachelor's Degree, 54%
Most common majorBusinessComputer Science
Most common collegeStanford UniversityStanford University

Senior technical advisor vs lead support technician demographics

Here are the differences between senior technical advisors' and lead support technicians' demographics:

Senior Technical AdvisorLead Support Technician
Average age4242
Gender ratioMale, 75.1% Female, 24.9%Male, 81.1% Female, 18.9%
Race ratioBlack or African American, 12.4% Unknown, 5.3% Hispanic or Latino, 15.2% Asian, 12.2% White, 54.4% American Indian and Alaska Native, 0.4%Black or African American, 10.7% Unknown, 5.4% Hispanic or Latino, 16.4% Asian, 12.0% White, 55.1% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between senior technical advisor and lead support technician duties and responsibilities

Senior technical advisor example responsibilities.

  • Improve integrating processes by managing enterprise analysis tool acquisition for assisting customers in translating infrastructure information into meaningful data.
  • Install Avaya phones for VoIP upgrade.
  • Present and demonstrate VOIP technology to prospective corporate clients.
  • Provide technical support for Macintosh and pc-base TCP/IP platforms.
  • Resolve network connectivity (LAN TCP/IP, DHCP) and application issues.
  • Manufacture: FDA license rare blood grouping typing reagents (anti IgM).
  • Show more

Lead support technician example responsibilities.

  • Manage communications capabilities, including FTP, TCP/IP, direct connect, and modem.
  • Manage user problems with Citrix XenApp by clearing problematic connections to allow users to reconnect and use their applications.
  • Work with multiple virtualization software programs (Citrix XenCenter, ESXI vSphere); utilize Salesforce to manage support tickets.
  • Install network LAN equipment by running Cat5e cabling and setting up network switches and routers.
  • Used UNIX script for compiling and deployment.
  • Provide support to DoD secure project areas.
  • Show more

Senior technical advisor vs lead support technician skills

Common senior technical advisor skills
  • Java, 15%
  • UI, 11%
  • Cloud, 11%
  • QA, 9%
  • Infrastructure, 6%
  • Project Management, 5%
Common lead support technician skills
  • Database, 8%
  • Customer Service, 6%
  • Customer Satisfaction, 5%
  • Java, 4%
  • Customer Support, 4%
  • OS, 4%

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