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The differences between senior technical advisors and technical support advisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a senior technical advisor and a technical support advisor. Additionally, a senior technical advisor has an average salary of $112,682, which is higher than the $107,198 average annual salary of a technical support advisor.
The top three skills for a senior technical advisor include java, UI and cloud. The most important skills for a technical support advisor are customer service, technical support calls, and troubleshoot.
| Senior Technical Advisor | Technical Support Advisor | |
| Yearly salary | $112,682 | $107,198 |
| Hourly rate | $54.17 | $51.54 |
| Growth rate | 10% | 10% |
| Number of jobs | 113,871 | 186,490 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 55% | Bachelor's Degree, 43% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
A senior technical adviser ensures the quality of their company's products or software. They design, manage, and optimize those products. They are also responsible for ensuring all deadlines are met. They often have to present information at technical meetings, seminars, or conferences.
A technical support advisor specializes in assisting customers, mainly through diagnosing and solving issues using their product and service expertise. In most companies, they communicate with clients through calls or correspondence. Through this, they get to identify their needs, answer inquiries, give technical advice, troubleshoot problems, and solve issues and concerns, ensuring efficiency and client satisfaction. Moreover, a technical support advisor works together with the company's internal departments to optimize customer support operations and resolve any issues or vulnerabilities in the current procedures.
Senior technical advisors and technical support advisors have different pay scales, as shown below.
| Senior Technical Advisor | Technical Support Advisor | |
| Average salary | $112,682 | $107,198 |
| Salary range | Between $86,000 And $146,000 | Between $81,000 And $141,000 |
| Highest paying City | San Francisco, CA | Sacramento, CA |
| Highest paying state | California | New York |
| Best paying company | Mercy Corps | Apple |
| Best paying industry | Professional | Technology |
There are a few differences between a senior technical advisor and a technical support advisor in terms of educational background:
| Senior Technical Advisor | Technical Support Advisor | |
| Most common degree | Bachelor's Degree, 55% | Bachelor's Degree, 43% |
| Most common major | Business | Business |
| Most common college | Stanford University | Stanford University |
Here are the differences between senior technical advisors' and technical support advisors' demographics:
| Senior Technical Advisor | Technical Support Advisor | |
| Average age | 42 | 42 |
| Gender ratio | Male, 75.1% Female, 24.9% | Male, 53.6% Female, 46.4% |
| Race ratio | Black or African American, 12.4% Unknown, 5.3% Hispanic or Latino, 15.2% Asian, 12.2% White, 54.4% American Indian and Alaska Native, 0.4% | Black or African American, 11.9% Unknown, 5.3% Hispanic or Latino, 15.5% Asian, 10.6% White, 56.3% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |