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Senior technical advisor vs technical support senior engineer

The differences between senior technical advisors and technical support senior engineers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a senior technical advisor and a technical support senior engineer. Additionally, a senior technical advisor has an average salary of $112,682, which is higher than the $107,429 average annual salary of a technical support senior engineer.

The top three skills for a senior technical advisor include java, UI and cloud. The most important skills for a technical support senior engineer are java, linux, and customer service.

Senior technical advisor vs technical support senior engineer overview

Senior Technical AdvisorTechnical Support Senior Engineer
Yearly salary$112,682$107,429
Hourly rate$54.17$51.65
Growth rate10%10%
Number of jobs113,871183,916
Job satisfaction--
Most common degreeBachelor's Degree, 55%Bachelor's Degree, 64%
Average age4242
Years of experience22

What does a senior technical advisor do?

A senior technical adviser ensures the quality of their company's products or software. They design, manage, and optimize those products. They are also responsible for ensuring all deadlines are met. They often have to present information at technical meetings, seminars, or conferences.

What does a technical support senior engineer do?

A technical support senior engineer is primarily in charge of resolving complicated issues and concerns through calls and correspondence, ensuring efficiency and client satisfaction. Their responsibilities include coordinating with customer support staff to gather data, studying records of initial assessments, liaising with clients to identify their needs, utilizing their expertise to develop solutions, and maintaining records of all transactions. Furthermore, as a technical support senior engineer, it is essential to lead and serve as a mentor to others, all while implementing the company's policies and regulations.

Senior technical advisor vs technical support senior engineer salary

Senior technical advisors and technical support senior engineers have different pay scales, as shown below.

Senior Technical AdvisorTechnical Support Senior Engineer
Average salary$112,682$107,429
Salary rangeBetween $86,000 And $146,000Between $82,000 And $140,000
Highest paying CitySan Francisco, CASan Francisco, CA
Highest paying stateCaliforniaDelaware
Best paying companyMercy CorpsPayPal
Best paying industryProfessionalTelecommunication

Differences between senior technical advisor and technical support senior engineer education

There are a few differences between a senior technical advisor and a technical support senior engineer in terms of educational background:

Senior Technical AdvisorTechnical Support Senior Engineer
Most common degreeBachelor's Degree, 55%Bachelor's Degree, 64%
Most common majorBusinessElectrical Engineering
Most common collegeStanford UniversityCalifornia State University - Long Beach

Senior technical advisor vs technical support senior engineer demographics

Here are the differences between senior technical advisors' and technical support senior engineers' demographics:

Senior Technical AdvisorTechnical Support Senior Engineer
Average age4242
Gender ratioMale, 75.1% Female, 24.9%Male, 86.7% Female, 13.3%
Race ratioBlack or African American, 12.4% Unknown, 5.3% Hispanic or Latino, 15.2% Asian, 12.2% White, 54.4% American Indian and Alaska Native, 0.4%Black or African American, 8.6% Unknown, 5.3% Hispanic or Latino, 15.0% Asian, 15.0% White, 55.8% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between senior technical advisor and technical support senior engineer duties and responsibilities

Senior technical advisor example responsibilities.

  • Improve integrating processes by managing enterprise analysis tool acquisition for assisting customers in translating infrastructure information into meaningful data.
  • Install Avaya phones for VoIP upgrade.
  • Present and demonstrate VOIP technology to prospective corporate clients.
  • Provide technical support for Macintosh and pc-base TCP/IP platforms.
  • Resolve network connectivity (LAN TCP/IP, DHCP) and application issues.
  • Manufacture: FDA license rare blood grouping typing reagents (anti IgM).
  • Show more

Technical support senior engineer example responsibilities.

  • Manage releases of all front-end applications to Citrix farm.
  • Investigate, reproduce and troubleshoot all escalate issues and manage them until resolution.
  • Manage and lead client-server performance cases by analyzing database performance and metrics that includes hardware and network relate performance analysis.
  • Lead technical operations for an innovative workforce virtualization movement, including initial design and improvement of technical systems and processes.
  • Analyze systems for capacity planning and assist with the enhancement of network infrastructure and distribute applications.
  • Build, maintain and upgrade W2K3 and W2K8 servers for DOD & USAF.
  • Show more

Senior technical advisor vs technical support senior engineer skills

Common senior technical advisor skills
  • Java, 15%
  • UI, 11%
  • Cloud, 11%
  • QA, 9%
  • Infrastructure, 6%
  • Project Management, 5%
Common technical support senior engineer skills
  • Java, 7%
  • Linux, 6%
  • Customer Service, 5%
  • Azure, 5%
  • Customer Satisfaction, 5%
  • Troubleshoot, 4%

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