Program Assistant
Service assistant job in Chicago, IL
The Washington Square Health Foundation has an immediate opening for a Program Assistant.
The Washington Square Health Foundation, Inc. grants funds in order to promote and maintain access to adequate healthcare for all people in the Chicagoland area regardless of race, sex, creed or financial need. The Foundation meets this goal through its grants for medical and nursing education, medical research and direct healthcare services.
The Program Assistant position provides both administrative and professional support to the Executive Director. The Program Assistant interfaces with the Public, Venders, Grantees and Board Members and reports directly to the Executive Director.
The position requires excellent written and verbal communication skills, as well as knowledge of Microsoft Office, including Word, Excel, PowerPoint, and Outlook. Knowledge of not-for-profits and the not-for-profit Chicagoland scene, especially health care, is a plus. In addition, knowledge of Blackbaud or other grant management programs is a definite plus.
Requirements: The successful candidate will have a college degree (BA) or equivalent life experience in an applicable field, plus at least one year of relevant work experience.
Competitive salary and benefits are available.
Responsibilities: Under the direct supervision of the Executive Director, the Program Assistant:
Maintains office and grant files, including digital database, as well as document retention program. Insures accurate and speedy retrieval of Foundation documents;
Answers general phone and email inquires;
Maintains office calendar, including the Executive Director's;
Prepares all checks for signatures, maintains bank balances, and runs financial reports;
Initial review of all invoices for payment;
Monitors office communications via email, phone, and correspondence;
Maintains Foundation website;
Prepares documents for Board and Committee Meetings;
Represents the Foundation at designated professional meetings;
Prepares all grant documents and insures monitoring of receipt of grant documents and disbursement of funds;
Answers initial grant inquiries and/or forwards more complex inquiries to the Executive Director;
Is responsible for a portfolio of specific grant requests; including, initial recommendation, site visits, and evaluations;
Is privy to and maintains confidential Foundation information; and
Any other projects as may be assigned from time to time by the Executive Director.
Next Position: Program Associate.
Program Assistant
Service assistant job in Chicago, IL
Background
Uniting Voices Chicago (formerly Chicago Children's Choir) is a non-profit organization that empowers and unites youth from diverse backgrounds to find their voice and celebrate their common humanity through the power of music. Founded at the dawn of the Civil Rights Movement on the South Side of Chicago, the organization has grown from one choir to a vast network of school-based and after-school programs serving thousands of youth ages 6 through 18 from every zip code of Chicago. Uniting Voices is a civic treasure and model for culturally responsive music education. Since 1956, the organization has built programs that reflect the racial and economic diversity of Chicago. 80% of the youth it serves are from low to moderate-income households, and the vast majority of students participate free of charge. High school seniors enrolled in Uniting Voices Chicago programs have a 100% high school graduation and college acceptance rate, and go on to become global ambassadors who embody the core values of education, expression, and excellence in a wide array of professional fields.
Opportunity
Program Assistants for Uniting Voices Chicago serve a vital role as part of our program team. They have the unique opportunity to work with singers in Neighborhood Choir Programs throughout the city of Chicago, inclusive of families from a wide variety of racial, ethnic, and socioeconomic backgrounds. Program Assistants are responsible for all non-musical aspects related to the Neighborhood Choir(s) to which they are assigned. Program Assistants work closely with the Conductor of their Neighborhood Choir to gather important information that is then communicated to singers and their families. Program Assistants are present for all rehearsals, concerts, and events related to their Neighborhood Choir. Program Assistants play a vital role in engaging with the community that they serve. Currently, Uniting Voices Chicago has openings for a Program Assistant in the following communities: Beverly; preference will be given to applicants who are familiar with or connected to this community.
Uniting Voices Chicago Neighborhood Choir Programs
The Neighborhood Choir program provides beginning, intermediate, and advanced choral training to over 800 students with treble voices in 3rd grade and up through programs in 12 Chicago neighbourhoods. Neighborhood Choirs meet two times per week, with some programs having one weeknight rehearsal and one Saturday rehearsal, while others have two weeknight rehearsals. Program Assistants provide regular coverage for all assigned choirs and attend all concerts and events. Office hours are also scheduled to complete administrative tasks.
Key Responsibilities
Community Engagement, Communication, and Relationship Building
Be a strong advocate and ambassador for the mission and legacy of Uniting Voices
Chicago by welcoming new families, maintaining strong relationships with current families, assisting with recruitment, and attending community events.
Supervise singers before and after rehearsals to ensure all singers are safe and well-behaved.
Supervise singers' arrival and dismissal at all rehearsals and concerts. Plan to arrive thirty minutes prior to rehearsal and leave thirty minutes after rehearsal ends.
Communicate regularly with community partners to ensure the best possible experiences for all stakeholders.
Send weekly emails to families with pertinent information such as schedules and upcoming events.
Assist with tour accounting and attend the annual tour in the Spring. Tours are National and usually span three to four days.
Distribute flyers for fundraisers, events, and other Uniting Voices Chicago activities.
Communicate effectively with families to foster deep and meaningful relationships with Uniting Voices Chicago.
Maintain strong relationships with singers and families to ensure continued participation throughout the year. Give detailed reports when a singer discontinues participation.
Organizational Support and Administrative
Collect and track registration and attendance, and report updates to the conductor and office regularly.
Create monthly calendars in a timely manner, submit to the office and conductor for edits, and distribute paper and digital copies to families.
Actively participate in weekly Program Team meetings
Communicate regularly with the Program Team to ensure equitable experiences amongst all programs.
Attend and assist with organization-wide events.
Collect payments for tuition, fundraising, and tour from singers, issue receipts, and deliver to the main office. Keep accurate records of all transactions.
Qualifications
Passion for working with diverse youth ages 8-18 and for fostering deep and authentic relationships with their families and communities.
Experience working with children and youth from diverse backgrounds is preferred.
Strong understanding of Google Suite, specifically Google Docs and Google Sheets.
Commitment to collaboration in a team, as part of a larger organizational staff and with families and community partners in a mission-driven environment.
Dedication to anti-racism and equity.
Creativity, flexibility, self-motivation, energy, and enthusiasm for this vitally important work.
“OTR” Life Experience: We know that many of your most character-building experiences -- where resilience, grit, and grace were required to persevere -- do not show up neatly on a resume. So, we want to hear some of those “OTR” (“off the resume”) moments for you. In order to be on the Uniting Voices team, EQ (Emotional Intelligence) is not a nice-to-have...it's a must. So, show us your EQ.
What it's Like to Work at Uniting Voices: Sincerely, we're a family. We get it done while having fun. We're all working toward a colorful, peaceful, and equitable future - and that feels good. We share a passion for music and the vast potential of young people.
How to Apply
Interested and qualified candidates should send a resume and cover letter to ****************************, with the job title in the subject line
.
Uniting Voices is an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences. We are committed to providing diversity, equity, and inclusion training to all employees, and we do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, disability, or veteran status in admission or access to, or employment in, its programs and activities.
FTZ and Duty Drawback Coordinator
Service assistant job in Lincolnshire, IL
FTZ Administration & Duty Drawback Support Coordinator
The FTZ Administration & Duty Drawback Support Coordinator provides essential operational and administrative support for the company's daily Foreign Trade Zone (FTZ) and Duty Drawback programs. This role is crucial for maintaining audit-ready documentation, coordinating with external brokers, and ensuring compliance with U.S. Customs and Border Protection (CBP) regulations across all import and drawback functions.
Key Responsibilities
Duty Drawback Operations
The coordinator will assist the Drawback Specialist with the daily execution and sustainment of the duty drawback program:
Claim Documentation: Collect, organize, and match all required source documentation for drawback claims, including import entry summaries, commercial invoices, export documentation (EEI), and bills of lading.
Broker Coordination: Serve as the primary operational contact for the Customs Broker, focusing on data coordination and secure electronic transfer of validated claim data for submission via ACE.
Recordkeeping: Maintain a comprehensive, audit-ready archive of all drawback claim files, ensuring quick retrieval and substantiation for internal or CBP review.
Reporting: Track the status of all filed claims (e.g., pending review, liquidated, paid) and provide weekly progress reports on recovery amounts to the manager.
Discrepancy Resolution: Collaborate with customs brokers, freight forwarders, and internal finance teams to resolve documentation and data discrepancies necessary for timely claim completion.
Foreign Trade Zone (FTZ) Administration
The coordinator provides daily administrative support and coordination for all FTZ activities:
Admissions: Prepare and assist with the filing of accurate e214 Admissions with CBP for all incoming foreign merchandise, ensuring timely system entry and physical segregation within the Zone.
Inventory Control: Assist the Manager in daily inventory reconciliation between the FTZ Inventory Control and Recordkeeping System (ICRS) and the Warehouse Management System (WMS), immediately flagging any discrepancies.
Withdrawals: Prepare the necessary documentation and data for weekly CBP Form 7501 Withdrawals for consumption, verifying goods are correctly classified and valued prior to the Manager's final review and submission.
Procedural Adherence: Monitor warehouse operations to ensure all staff strictly follow established FTZ procedures (e.g., proper signage, secure movement) and report compliance gaps.
Audit Support: Coordinate and assist with the annual physical inventory count and help gather required documentation for the FTZ Manager's Annual Report and external audits.
Compliance Support & Ad-Hoc Import Data
The coordinator provides supporting assistance to the Trade Compliance Manager for specialized import functions:
HTS Classification Support: Gather documentation and conduct research to support HTS classification assignments, applying the General Rules of Interpretation (GRI) and relevant Section/Chapter Notes for Manager review.
Tariff & Duty Documentation: Collect and organize data necessary for researching applicable duty rates and special tariff provisions (e.g., Section 301). This includes providing validated entry documentation and CBP Form 7501 substantiation to clients for cost recovery related to special tariffs.
Country of Origin (COO) Support: Prepare supporting documentation for COO determinations, utilizing "substantial transformation" rules for goods entering the FTZ or imported directly.
Import Documentation Assistance: Assist in the review of commercial invoices and entry documentation provided by suppliers and brokers for compliance with U.S. import regulations.
Required Skills & Qualifications
Experience: 3-5 years of relevant experience in logistics, global trade compliance, or a related administrative support role.
Technical Knowledge: Foundational understanding of the U.S. Harmonized Tariff Schedule (HTS) and the ability to interpret CBP regulations (Title 19, CFR).
Software Proficiency: Experience with trade management software (e.g., FTZ systems, Drawback systems) and strong proficiency in Microsoft Excel.
Education: Bachelor's degree in business, Supply Chain, International Trade, or a related field (preferred).
Communication: Excellent written and verbal communication skills, essential for coordinating with external partners and internal departments.
Education Placement Service Coordinator III
Service assistant job in Elgin, IL
About ECC:
Elgin Community College serves over 9,000 students at every stage of their educational journeys, including university transfer programs, career and technical education, continuing education classes, and adult basic education. As a community, we pride ourselves on nurturing a welcoming campus where every person-students, staff members, faculty members, and campus visitors-feels valued. The work of each ECC employee is central to the college's mission, and as an employer, the college fosters a positive environment through professional challenges, excellent benefits, and opportunities for recognition and camaraderie.
Work Schedule:
20-25 hours per week
Rate of Pay/Benefits:
This is a Part-Time Support Staff position at grade 14, with an hourly pay rate of $26.41 to $35.21. The offer will be based on education and experience, in alignment with the College's compensation philosophy and the current Collective Bargaining Agreement (CBA), if applicable.
Benefits:
Retirement Plans (Pension, 457b, 403b)
Paid Time Off
Professional Development/Expense
Tuition Reimbursement
Employee Assistance Program (EAP)
FLSA Status:
Non-exempt
Grant Funded:
No
Job Summary:
An employee in this classification coordinates the student clinical observation program within public school settings. This role is crucial in ensuring that the program aligns with curriculum standards and supports students in their transition to four-year institutions.
Required Knowledge, Skills & Abilities:
Bachelors' degree (BA/BS) from four-year college or university
Professional Educator License (PEL)
Three to five years of K-12 teaching experience
College level administrative or teaching experience
Knowledge of credential requirements of four-year university teaching programs and teaching standards of Illinois
Strong written and verbal communication skills
Excellent organizational skills and attention to detail
Proficient in Microsoft Office software
Desired Knowledge, Skills & Abilities:
Experience in a multilingual community and/or ESL/bilingual teaching endorsement preferred.
Essential Duties:
Arrange student observation placements with local school administrators.
Provide classroom presentations to ECC students detailing student observation process.
Communicate with course instructors regarding students' performance.
Collect and maintain observation reports for students' credential records.
Counsel students regarding observations.
Write verification letters for student applications to four year university programs.
Assist in updating student requirements and observation process through annual meetings with school administration officers.
Evaluate education placement service survey.
Write annual program evaluation report.
Other Duties:
Job-related duties as assigned.
Physical Demands:
Light Work: Exerting up to 25 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work.
Visual Acuity:
Position requires close visual acuity to perform activities (i.e. preparing/analyzing data and figures; transcribing; viewing a computer monitor; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines; using measurement devices; and/or assembly or fabrication parts at distances close to the eyes).
Work Environment:
Moderate Noise
Environmental Conditions:
Typical office or administrative conditions. (i.e. not substantially exposed to adverse environmental conditions).
Current SSECCA Union Member Information:
The initial posting date for this position is 12/16/2025. Elgin Community College Support Staff Association (SSECCA) members that apply by 12/23/2025 and meet the posted minimum qualifications will receive full consideration.
Equal Employment Opportunity Statement:
Elgin Community College does not discriminate, or tolerate discrimination, against any member of its community on the basis of race, color, national origin, ancestry, sex/gender/gender identity, age, religion, disability, pregnancy, veteran status, marital status, sexual orientation, or any other status protected by applicable federal, state or local law in matters of admissions, employment, or in any aspect of the educational programs or activities it offers.
In addition, Elgin Community College provides reasonable accommodations to qualified individuals with disabilities to ensure equal access and equal opportunities with regard to employment practices, educational opportunities, and programs and services. If you need a reasonable accommodation for any part of the application and hiring process, please notify the College's EEO/AA Officer. Determinations on request for a reasonable accommodation will be made on a case-by-case basis.
Senior Implementations Services Associate
Service assistant job in Chicago, IL
About the role We are seeking an energetic Senior Implementation Services Associate that has a passion for delighting customers by delivering winning strategies and solutions. We work with enterprises in all verticals, with a focus on their GRC activities. This is an opportunity to play a key role in building a business and having a direct impact on driving customer implementation and adoption.
Core Responsibilities:
* Assist and lead new and existing customer implementations for assigned accounts end-to-end, including kickoff, process design, build, training, and rollout
* Build and maintain strong relationships with customers and become a trusted advisor throughout the implementation process
* Support project management efforts for all assigned implementations, focusing on time-to-value for our customers
* Consult with the customer to deliver the appropriate implementation experience based on each customer's maturity:
* Deploy our out-of-the-box applications
* Utilize our application templates as an accelerator to get customers up-and-running quickly, applying configuration changes as needed
* Configure highly customized use cases on Risk Cloud based on unique customer requirements
* Provide subject-matter expertise and Risk Cloud product advice to help our customers design and build their Risk Cloud applications as effectively as possible
* Listen intently to customer pain points and connect their needs to Risk Cloud product features, with a heavy focus on value creation
* Become an expert user on the Risk Cloud platform and effectively speak about the product and our out-of-the-box content and resources, both within LogicGate and externally facing
* Collaborate cross-functionally with sales, solution engineering, customer success, and product teams throughout the customers' journey
Requirements:
* 2+ years of experience in GRC consulting, GRC SaaS implementation, or as a GRC practitioner
* Passion for SaaS applications - able to understand the value and limitations of the Risk Cloud platform, front and back
* Great people skills - ability to quickly understand your audience and tailor the right message to them
* Ability to manage multiple accounts/priorities at a time - organization, time-management, and attention to detail are critical
* A drive to learn and be curious, with the desire to understand our customers' problems and then effectively communicate and demonstrate how Risk Cloud can help
The anticipated base salary range for the role is $75,000 - $88,000 per year + variable + equity + benefits. Actual salaries may vary and will be based on factors, such as the candidate's qualifications, skills, competencies, and proficiency for the role. Internal candidates who have current pay within or above the hiring range are still encouraged to apply if interested.
Hybrid Workplace
Our hybrid workplace allows for flexibility aligned to role responsibilities and exceptional customer delivery. Location requirements for this role can be found above.
Total Rewards
We are proud to offer a variety of competitive, inclusive, and comprehensive total rewards that are designed to support the unique needs of our employees both inside and outside of the workplace.
In addition to offering competitive salary and variable compensation plans, equity options, and flexible health and wellness benefits, we are proud to offer generous PTO, Annual Company Holidays, Health Days, and Summer Fridays.
Employees' growth and development are supported throughout their career journey through informal and formal programs and activities, including access to LinkedIn Learning, regular People Leader training, and our internal Mentorship Program.
Our Culture
At LogicGate, our culture and employee experience are grounded in our core values of Be as One, Do the Right Thing, Embrace Curiosity, Own It, Empower Customers, and Raise the Bar, which guide how we show up - for each other, our customers, and all we interact with.
We believe that the strongest teams are made up of individuals who bring their different identities, experiences, and perspectives to the table. We are committed to fostering an inclusive work environment where all employees' differences are celebrated and everyone is encouraged to bring their authentic selves to work.
We encourage everyone to join one of our Employee Resource Groups (AAPI @ LogicGate, Pride at LogicGate, and Women in LogicGate) to participate in and contribute to conversations that foster an inclusive culture.
LogicGate also believes strongly in giving back to the communities in which we live and work. To enable our teams to give back, we offer paid volunteer hours and company-wide charitable activities supporting a variety of organizations and causes.
We are proud to have been recognized as a top workplace by Built In, Crain's Chicago Business, the Chicago Tribune, and more. Visit our website to learn about our latest recognition.
Learn more about our culture here.
Excited about LogicGate but not familiar with GRC?
* GRC stands for Governance, Risk, and Compliance
* GRC professionals help their companies manage uncertainty, act with integrity, and stay on the right side of the law.
* The GRC market is rapidly expanding with continuous growth opportunities. The current market size was valued at $50.5 billion in 2024 and is projected to reach $104.5 billion by 2031.
Auto-ApplyProgram Assistant 4
Service assistant job in Chicago, IL
Department: Law Student Services Salary/Grade: NEX/12 is not remote, it must be on campus five days a week. This position provides essential administrative and logistical support to multiple departments within Student Services, ensuring efficient operations and successful programming. Core responsibilities include managing databases, budgets, and departmental calendars, as well as overseeing accommodated exam processes in compliance with FERPA. This role requires maintaining confidentiality, accuracy, and strong organizational skills while working closely with administrators and students.
In addition, the position coordinates event logistics such as room reservations, scheduling, catering arrangements, setup and breakdown, and communication tasks like drafting announcements and letters. Support extends to initiatives led by the Directors of Academic Success and Student Wellness and Community Engagement, as well as the International Programs department assisting with Global Village, Global Conversations, and summer Legal English and Foundations (LEAF) Program. This multifaceted role demands adaptability, attention to detail, and the ability to manage diverse tasks across academic and student-focused activities
Specific Responsibilities:
Documents & Databases
* Based on analysis, research, &/or knowledge of subject matter, professional field &/or topic, prepares & compiles correspondence, reports, etc.
* Creates &/or maintains complex spreadsheets &/or databases &/or reports, queries, charts, etc. based on supervisor's information objectives.
Website
* Oversees creation, design & maintenance of website &/or blog content ensuring ease & practicality of use for targeted audience & objective.
* Organizes information in ways that promotes & encourages use of site.
* Gathers information regarding programs, events, etc.
* Creates, writes, edits & posts articles, newsletters, program summaries, etc. to website.
Accounting
* Administers budgets for awards &/or dept which may include approving purchases, reimbursements &/or orders.
* Processes accounting transfers, appropriation & funding changes, deposits, & payroll.
* Completes journal entries.
* Creates & monitors budget statements.
* Verifies that charges are accurate & posted to the appropriate account.
* Reconciles accounts.
* Resolves discrepancies &/or outstanding encumbrances.
* Assists in balancing accounts at close of fiscal year.
* Assists in preparation of annual budget.
* Administer budgets &/or accounting balances for multiple awards.
Human Resources
* Coordinates administration of all HR actions from hiring to termination.
* Supports staff &/or academic searches.
* Recommends & implements changes to administration of HR policy & procedures for unit/dept.
Coordination
* Manages supervisor's &/or dept calendar.
* Manages complex scheduling arrangements involving multiple parties & conferences, international travel, etc.
* Sets-up & cancels meetings based on knowledge of subject & attendees.
* Coordinates large scale &/or complex events.
* Ensures that all logistics such as advertising, registration, speakers, international travel arrangements, venues, catering, technology, etc. have been completed.
Contacts
* Represents the dept, program or project with various levels of personnel both internally & externally managing & facilitating confidential &/or critical information.
* Responds to unanticipated & complex issues.
Student Services
* Coordinates student recruitment & admissions process.
* Reviews & prioritizes applications.
* Refers students to appropriate resources.
* Counsels students regarding alternatives for course requirements.
* Participates in evaluation of program & curriculum planning.
* Recommends & implements administrative & procedural changes.
Supervision
* Coordinates work of receptionists, program assts, temporary/work-study students, secretaries, clerical assts, interns, etc.
Miscellaneous
Performs other duties as assigned.
Minimum Qualifications:
* A high school diploma or equivalent required.
* 5 years of administrative support or other relevant experience required.
Minimum Competencies: (Skills, knowledge, and abilities.)
* Advanced knowledge of word processing, spreadsheet, email, and database software programs is required.
Target hiring range for this position will be between $42,047.10 - $61,603 per year. Offered salary will be determined by the applicant's education, experience, knowledge, skills and abilities, as well as internal equity and alignment with market data.
Benefits:
At Northwestern, we are proud to provide meaningful, competitive, high-quality health care plans, retirement benefits, tuition discounts and more! Visit us at *************************************************** to learn more.
Work-Life and Wellness:
Northwestern offers comprehensive programs and services to help you and your family navigate life's challenges and opportunities, and adopt and maintain healthy lifestyles.
We support flexible work arrangements where possible and programs to help you locate and pay for quality, affordable childcare and senior/adult care. Visit us at ************************************************************* to learn more.
Professional Growth & Development:
Northwestern supports employee career development in all circumstances whether your workspace is on campus or at home. If you're interested in developing your professional potential or continuing your formal education, we offer a variety of tools and resources. Visit us at *************************************************** to learn more.
Northwestern University is an Equal Opportunity Employer and does not discriminate on the basis of protected characteristics, including disability and veteran status. View Northwestern's non-discrimination statement. Job applicants who wish to request an accommodation in the application or hiring process should contact the Office of Civil Rights and Title IX Compliance. View additional information on the accommodations process.
Ramp Service Employee - Part-Time
Service assistant job in Chicago, IL
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together.
**Description**
**Create what's next with us. Let's define tomorrow together.**
The Ramp Service Employee (RSE) is responsible for processing baggage, boxes, and/or cargo between baggage/cargo areas in the airport facilities and aircraft, as well as receiving and dispatching aircraft. We pride ourselves on being an on-time airline and are seeking dedicated individuals that understand a fast-paced environment while maintaining high-quality standards of operational safety and customer service.
**Qualifications**
**What You Need to Succeed (Minimum Requirements):**
+ At least 18 years old
+ High school diploma, GED, or equivalent
+ Comfortable with computers, mobile devices, and new technologies
+ Able to stand, walk, and handle baggage for an eight-hour shift
+ Able to read, write and speak English fluently
+ Ability to communicate with other departments and flight crews
+ Must possess a valid state-issued driver's license, with a good driving record
+ Must be eligible to acquire and maintain credentials vital for the position
+ Must pass a background check
+ Must pass a pre-placement physical ability test, hearing and vision tests, and drug screen
+ Position-specific clearances include but are not limited to FAA, TSA, Port Authority, U.S. Customs and U.S. Postal Service clearances
+ Available during day and night shifts, weekends, and holidays
+ When necessary, based on the needs of the operation, you will be required to work mandatory overtime
+ Able to perform a variety of physical activities including bending, stooping, climbing, and working in tight spaces, including lifting up to 70lbs
+ Ability to obtain required training certifications, perform safety checks, and successfully complete all required job functions, including but not limited to operating and driving equipment, loading and unloading baggage and cargo, interpreting load sheets, baggage tags, and cargo labels
+ Work outdoors in all temperatures and weather conditions
+ Must be legally authorized to work in the United States for any employer without sponsorship
+ Work where there will be exposure to high noise levels
+ Must NOT have lived outside of the United States in the past 3 years for any period longer than six months, except for military duty or government-approved exceptions
+ Successful completion of interview and assessment required to meet job qualifications
+ Reliable, punctual attendance is a crucial function of the position
+ Ability to meet our uniform, and appearance standards
+ Must be willing and able to work 100% on-site
The starting rate for this role is $19.64.
This is also a bonus eligible position (i.e. profit sharing).
We offer competitive benefits: medical, dental, vision, life, accident & disability, employee assistance program, commuter, paid holidays, paid time off, 401(k), pension and flight privileges (subject to the respective collective bargaining agreement).
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
Associate, Leadership Advisory Services
Service assistant job in Chicago, IL
Leadership Advisory Services Practice
The Leadership Advisory Services (LAS) Practice is an exciting, vibrant, and dynamic practice within Spencer Stuart. Operating synergistically alongside the Firm's market-leading Executive Search business, LAS professionals provide advice and partnership to clients navigating a range of key leadership and talent issues including: aligning culture and talent strategy with business strategy; maximizing team effectiveness; merger integration support; executive assessment; and talent development and transition support. LAS provides expertise in leadership assessment and development, which is a critical component to CEO succession. Furthermore, LAS is the engine that drives our capabilities and culture models, which are employed during CEO Succession engagements to ensure clients take a multi-faceted approach towards their leadership decisions.
The Role
The LAS Associate supports Consultants in the full execution of client engagements, including the deep dive, multi-method assessment of executives, teams and organizations, and the formulation of written materials relative to assessment and development findings. The Associate contributes actively at all stages of the engagement lifecycle- from business development/RFP through to advisory recommendations and client/participant feedback.
The LAS practice serves as an innovation hub for the broader firm. In addition to executing client engagements, the Associate serves as a subject matter expert relative to Spencer Stuart's proprietary culture products and solutions. They play an important role in the education and training of internal colleagues (both LAS and Search) regarding product offerings and participates actively in internal initiatives for LAS product development and the build-out of the practice infrastructure.
The objective of the LAS Associate role is to provide world-class leadership advisory services to the firm's clients while also serving as a key colleague and teammate in advancing the growth agenda of the practice within the context of the firm's overall strategic objectives.
A typical LAS client engagement team may include: LAS Consultants, Associates, Project Managers, Search Consultants and Executive Assistants. We view the leadership advisory skillset to be portable across industries; the LAS Associate serves clients across a diverse range of industry sectors.
The LAS Associate role requires approximately 30-50% travel, primarily within the geographic/continental region of the person's home office (i.e. EMEA, North America, APAC). Occasional global travel may be required.
The base compensation range for this position is $90,000 -150,000 per year. You may also be eligible to participate in our annual discretionary bonus program, in addition to our comprehensive benefits program, including medical insurance, 401(k), paid holidays. Actual base compensation within the range above will be dependent on the individual's skills, experiences, and qualifications.
Key Relationships
This position reports to the LAS Director of Associates (solid line), Consultants (on a per-engagement basis).
The successful candidate will engage regularly with members of the LAS practice.
This position will be based in one of our US offices, with the specific office locations variable based on time of year and other factors.
Key Responsibilities
Supporting Execution
The LAS Associate is critical to the execution of client engagements and plays an active role in all aspects of the engagement lifecycle. The successful Associate will handle multiple engagements across varied time zones with competing deadlines, and will work effectively with individuals who have differing styles in order to consistently produce world-class deliverables for the firm's clients:
Fosters business development opportunities and assists in preparation for pitch presentations; participates in new business pitches
Assists in the development of client communications and engagement plan
Assists in the administration of proprietary leadership advisory tools and assessment methodologies
Works with Consultant to synthesize data from multi-method assessments and prepares client reports/deliverables capturing an integrated point of view
Contributes to summary client presentations and other documents identifying key organizational, cultural or strategic findings across the engagement
Participates in client meetings to relay assessment and advisory findings
Engagement Management
In collaboration with relevant team members (including but not limited to Executive Assistants, LAS Consultants, and Search Consultants/Associates) the LAS Associate participates in the planning and management of the engagement lifecycle. Working with limited technology resources and a diverse group of internal and external decision makers often spanning time-zones and geographies, the LAS Associate assists in driving high touch, high value engagement management and seamless execution:
Demonstrates initiative and commitment by doing what is needed at all phases of the process
Over time, develops an understanding of the resources required to execute all aspects of the engagement life-cycle; leverages this insight to consistently and proactively think ahead, develop engagement plans and timelines, and anticipate next steps
Communicates engagement progress to the client and/or engagement team at agreed upon intervals
Fosters close communication and builds strong working relationships with peer colleagues, including Executive Assistants, Associates and Analysts
Manages a large volume of information with rigorous attention to detail; develops personal systems and tactics for maximizing personal organization and productivity
Practice Building
Experiencing a continuous growth trajectory and serving as a strategic incubator for the broader firm as it evolves its approach to assessment in search, the LAS Practice encourages an “all hands on deck” attitude from each of its members. The successful Associate is a self-starter who will operate comfortably in this environment characterized by rapid change and ambiguity. He/She will assist in driving structural and product-driven enhancements within LAS by:
Participating actively in internal initiatives relative to LAS product development and the build-out of practice infrastructure, if needed by taking on responsibilities for additional tasks
Practice-building activities may include but are not limited to:
Providing ongoing targeted feedback on current/existing LAS tools
Assisting in the development of additional proprietary assessment tools and technologies
Analyzing current business process methodologies and contributing to business process improvement initiatives
Building relationships with and proactively engaging with search colleagues; developing an understanding of the firm's core search business and facilitating wider understanding of LAS products, services and strategy
CANDIDATE PROFILE
Ideal Experience
Four or more years' experience in relevant leadership advisory or strategy consulting environment OR four or more years' experience in corporate Human Resources Management with a focus on organizational development and/or organizational culture
Experience related to the application and interpretation of psychometric instruments
Superior business writing skills (as evidenced through project work or writing samples to be provided upon request)
General business acumen as defined by having operated in a range of business situations/contexts
Direct interaction/experience with executive-level clients is advantageous but not required
Undergraduate degree from highly competitive university required. Advanced degree is preferable
Excellent command of written and spoken English is required. Command of additional languages helpful
Critical Capabilities For Success
Driving Results: Works to Meet/Beat Explicit Goals
Works to achieve goals while overcoming obstacles and/or planning for contingencies.
Is proactive and shows strong feelings of urgency about reaching targets
Checks work of him/herself and others against required quality standards
Reviews performance and progress of key projects and initiatives on a regular basis to ensure team is achieving results, seeking corrective action as needed
Customer/Client Mindset: Highly responsive to clients and follows good process
Works to have things done correctly in order to maximize client satisfaction
Uses consistent approaches and good processes to address client needs
Respects client needs and places the highest importance on delivering timely and effective service
Addresses client concerns proactively and reactively
Demonstrates a keen sense of urgency and professionalism in responding to client communications and navigating client situations
Collaborating and Influencing: Engages individually to build collaboration
Invites and uses the opinions and perspectives of others
Engages others in a dialogue to gain commitment and bring them “on board”
Uses a range of influencing styles and adapts his/her own approach to the audience or individuals; anticipates the impact of his/her words and actions, prepares for possible resistance or pushback and responds in an appropriate, respectful manner.
Checks with both sides of a discussion to ensure common understanding
Takes initiative to maintain relationships
Spencer Stuart is a proud equal opportunity and affirmative action employer. We are committed to non-discrimination without regard to actual or perceived race, ethnicity, creed, color, religion, gender (including pregnancy, childbirth or related medical conditions), national origin, immigration status, ancestry, age, marital status, protected veteran status, physical or mental disability, medical condition, genetic information, sexual orientation, gender identity, or any basis prohibited under applicable federal, state or local law.
Auto-ApplyEquipment Services Associate
Service assistant job in Chicago, IL
Ann & Robert H. Lurie Children's Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence, kids and their families are at the center of all we do. Ann & Robert H. Lurie Children's Hospital of Chicago is ranked in all 10 specialties by the U.S. News & World Report.
Location
Ann & Robert H. Lurie Children's Hospital of Chicago
Job Description
Summary:
Performs the daily equipment services work delivering of clean supply, inventory management, and distribution of medical equipment, beds, toys, cleaning supplies for soiled rooms, etc. to various inpatient care and emergency department areas. Because of the high visibility, customer service and sanitization is critical to meet the customers' requirements and maintain proper infectious control standards within the hospital. It is imperative that the employee is personally accountable and can work in self-managed teams by adhering to the hospital and departmental policies. Finally, this position is expected to be capable of utilizing the various technology applications/software, provide first-step resolution to open issues, elevate opportunities for improvement to a supervisor, work within a team environment, and have excellent communication skills.
Essential Job Duties:
• Distributes and manages the equipment and bed for all inpatient areas and partners with the emergency department and surgical areas for optimal patient care.
• Cleans all patient care medical equipment in the soiled utility.
• Maintains a daily and monthly equipment log for infection control and activity.
• Maintains proper inventory stock levels of all medical equipment, cables, pumps, beds, etc.
• Performs floor sweeps to manage excess equipment and beds for the purpose of redistributions based on inventory stock level, acuity, and census.
• Sets up equipment for Nursing and other Clinical Education as needed.
• Responsible for bringing broken medical equipment to Healthcare Technology Management (HTM) and/or Bed Storage for repairs.
• Retrieves repaired equipment from HTM and/or Bed Storage.
• Orders bed/equipment rentals per specific patient requirements when requested by clinical staff.
• Collects recyclable/disposable supplies and distributes to the appropriate department.
• Distributes equipment/supplies to other floors during tube system downtime or to floors without tube access.
• Responds to customer service requests in a timely and expedited fashion.
• Alerts supervisor/team lead when a customer service request is unable to be fulfilled, or customer is unhappy.
• Communicates with supervisor regularly regarding problems and all major activities.
• Maintains order and cleanliness in the areas worked and the areas serviced.
• Observes and enforces departmental and general hospital policies and procedures, particularly relating to the practice of safety and security measures.
• Conducts and/or attends in-service training programs as directed by supervisor.
• Knowledge of proper lifting techniques and safe use of materials handling equipment, both manual and powered is required.
• Performs job functions adhering to service principles with customer service focus of innovation, service excellence and teamwork to provide the highest quality care and service to our patients, families, co-workers, and others.
Knowledge, Skills and Abilities:
High School Degree or equivalent required.
Good oral and written communication skills.
Ability to work independently.
Ability to organize and prioritize daily tasks.
Excellent customer service skills.
Ability to handle multiple requests and work in a stressful environment.
Ability to work as part of a team.
Ability to perform data entry and comfortable utilizing technology
Education
High School Diploma/GED (Required)
Pay Range
$19.50-$30.23 Hourly
At Lurie Children's, we are committed to competitive and fair compensation aligned with market rates and internal equity, reflecting individual contributions, experience, and expertise. The pay range for this job indicates minimum and maximum targets for the position. Ranges are regularly reviewed to stay aligned with market conditions. In addition to base salary, Lurie Children's offer a comprehensive rewards package that may include differentials for some hourly employees, leadership incentives for select roles, health and retirement benefits, and wellbeing programs. For more details on other compensation, consult your recruiter or click the following link to learn more about our benefits.
Benefit Statement
For full time and part time employees who work 20 or more hours per week we offer a generous benefits package that includes:
Medical, dental and vision insurance
Employer paid group term life and disability
Employer contribution toward Health Savings Account
Flexible Spending Accounts
Paid Time Off (PTO), Paid Holidays and Paid Parental Leave
403(b) with a 5% employer match
Various voluntary benefits:
Supplemental Life, AD&D and Disability
Critical Illness, Accident and Hospital Indemnity coverage
Tuition assistance
Student loan servicing and support
Adoption benefits
Backup Childcare and Eldercare
Employee Assistance Program, and other specialized behavioral health services and resources for employees and family members
Discount on services at Lurie Children's facilities
Discount purchasing program
There's a Place for You with Us
At Lurie Children's, we embrace and celebrate building a team with a variety of backgrounds, skills, and viewpoints - recognizing that different life experiences strengthen our workplace and the care we provide to the Chicago community and beyond. We treat everyone fairly, appreciate differences, and make meaningful connections that foster belonging. This is a place where you can be your best, so we can give our best to the patients and families who trust us with their care.
Lurie Children's and its affiliates are equal employment opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin, ancestry, age, disability, marital status, pregnancy, protected veteran status, order of protection status, protected genetic information, or any other characteristic protected by law.
Support email: ***********************************
Auto-ApplyFacilities Services Assistant
Service assistant job in Chicago, IL
The Brattle Group, a privately held, global economics consulting firm, is looking for a Facilities Services Assistant to join our Chicago, IL office. Facilities Services Assistant (FSA) is responsible for the daily general Chicago office maintenance including but not limited to: serving as initial contact for Chicago employees with facilities‐related issues; coordinating repair and maintenance with vendors and building management; coordinating furniture and supply orders; operating mailroom and copy center. This person also provides general office support and collaborates on special projects as needed. The Facilities Services Assistant will pride themselves on providing high‐quality customer service as well as consistently showing accuracy, neatness, thoroughness, and adherence to the Firm's standards.
The FSA must have an understanding of facility operations and systems, the ability to organize and prioritize multiple tasks, and have demonstrated customer service skills with a wide range of clients, contractors, and colleagues.
Some of the day-to-day responsibilities of this role include:
Monitor maintenance needs and action requests
Liaise with building management on all facilities‐related issues to ensure efficient, cost-effective, and timely solutions; escalate internally as needed
Communicate general office notifications (e.g., window cleaning, alarm testing, elevator issues) provided by the landlord to the office
Coordinate on-site needs with building management, including contractor and vendor compliance with building regulations (proofs of insurance, access requests, notifications, and approvals for management and security teams)
Coordinate all service providers and service calls; provide on-site oversight when required
Participate in the vendor selection and vetting process for the Chicago office
Verify vendor invoices for approval; track and follow up on invoice disputes
Schedule repairs and services to ensure clean and safe furniture and equipment year-round; recommend additions or replacements as needed
Request, track, and administer building-issued ID access cards and Brattle security cards for employees, visitors, and temps, including deactivation for departing employees
Assist the BSSM with Emergency Response and evacuation planning
Support real estate efforts including space remodels, office moves, and furniture/workstation installations
Serve as first point of contact for visitors and employees
Order catering for office events, meetings, and clients; maintain pantry inventory of snacks and beverages
Provide basic IT support as needed
Ensure overall readiness and cleanliness of general office space, including common areas and conference rooms; support catering set-up and break-down
Brew and replenish fresh coffee throughout the day
Participate in new hire orientation by providing welcome materials, conducting office tours, and ensuring workstations and equipment are ready
Perform copying, binding, faxing, scanning, and materials distribution
Distribute mail and packages; maintain postage machine; order and restock postage supplies
Set up meetings, including initiating or accepting video conferences, logging into Zoom, preparing materials, and supporting catering needs
Support marketing initiatives such as client mailings and holiday cards as directed
THE CANDIDATE
High School Diploma required; Two (2) years facilities/office experience in an office setting preferred
Basic knowledge of Outlook, Excel, and Word required
Excellent customer service skills and attitude is required
Ability to multitask and work in a fast paced office environment
Must be able to exercise appropriate judgment as necessary
Requires the ability to concentrate and pay close attention to detail
Ability to adapt easily to change expected
Requires the lifting of boxes and moving of furniture up to 40lbs
Perform duties of a confidential nature
After hours/weekend work may be required, possible travel
Brattle offers a competitive benefits package, base salary, and bonus program for eligible roles based on individual and firm performance. The anticipated base gross salary range for this position in Chicago, IL is $55,000 - $65,000 annually. Actual salary will depend on a variety of factors, including experience and training.
THE EMPLOYER
The Brattle Group answers complex economic, finance, and regulatory questions for corporations, law firms, and governments around the world. We are distinguished by the clarity of our insights and the credibility of our experts, which include leading international academics and industry specialists. Brattle has over 450 talented professionals across four continents. For more information, please visit our website.
EQUAL OPPORTUNITY
The Brattle Group is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, citizenship status, national origin, ancestry, sex, gender identity and expression, age, height, weight, domestic partner status, Acquired Immune Deficiency Syndrome or HIV status (AIDS/HIV status), genetic information, sexual orientation, disability (where the applicant or employee is qualified to perform the essential functions of the job with or without reasonable accommodation), marital status, veteran status, political affiliation, drug or alcohol abuse or alcoholism, or any other characteristic protected under applicable law.
We encourage all applicants to click here to review our full Equal Employer Opportunity Statement and here for more information on our commitment to promoting equity and inclusion across all identities and experiences.
THE EMPLOYER
The Brattle Group answers complex economic, finance, and regulatory questions for corporations, law firms, and governments around the world. We are distinguished by the clarity of our insights and the credibility of our experts, which include leading international academics and industry specialists. Brattle has 500 talented professionals across North America, Europe, and Asia-Pacific. For more information, please visit brattle.com .
Auto-ApplyPatron Services Assistant
Service assistant job in Skokie, IL
Salary: A pay range for new hires in this position is $19.88 to $22.00 per hour. Offers are made within this range based on competencies, experience, and internal equity.
Patron Services Assistant (Part-Time)
Hours and Schedule: 16 hours per week
Tuesday 1-5:15 pm
Thursday 1-5:15 pm
Sunday 10-6:00 pm
About the Role:
Skokie Public Library is seeking a Patron Services Assistant to deliver exceptional customer service to our diverse community. This position staffs two public service desks and the Call Center, helping patrons access resources and enjoy all the library has to offer.
Responsibilities:
Greet patrons and provide friendly, helpful service.
Answer questions in person and by phone.
Issue library cards, check in/out materials, and process renewals.
Assist patrons with automated services and digital platforms (e.g., Hoopla, Kanopy).
Troubleshoot basic technology issues.
Engage patrons in conversations about books, movies, and music.
Rove the library floor to offer assistance.
Minimum Qualifications
High school diploma or equivalent.
At least one year of customer service experience.
Excellent communication skills (verbal and written).
Strong customer service mindset and friendly demeanor.
Ability to work effectively with a culturally diverse community.
Familiarity with popular books, music, and movies.
Basic computer and telephone skills; comfort with smartphones, tablets, and e-readers.
Ability to troubleshoot downloadable materials and streaming services.
Teamwork, flexibility, and problem-solving skills.
Preferred Qualifications:
Some college coursework.
Experience in a library setting.
Multilingual skills (English plus another language relevant to Skokie).
Physical & Scheduling Requirements:
Ability to stand, bend, lift up to 15 lbs., and push book carts up to 150 lbs.
Must be available for flexible scheduling, including evenings and weekends.
Compensation and Benefits:
The pay range for new hires in this position is $19.88 to $22.00 per hour. Offers are made within this range based on competencies, experience, and internal equity
Access to mental health resources such as Calm and Counslr.
An opportunity to work in a collaborative and compassionate environment alongside talented colleagues in service to a diverse, vibrant community
FULL JOB DESCRIPTION: Patron Services Assistant.docx
Skokie Public Library is an Equal Opportunity Employer, including disability and protected veteran status.
Visit************************************** and click on the link to access that application. Please include a resume with your application. Position open until filled.
Treasury Coordinator
Service assistant job in Chicago, IL
Job Description
Supports treasury and cash management operations and helps identify opportunities to maximize efficiencies, safeguard assets, and minimize costs. Ensures compliance with internal controls, policies and procedures of day-to-day cash management activities.
Position Responsibilities:
Manage a daily cash position model to support the day-to-day treasury activities to meet operational and grant funding requirements.
Initiate internal money movements to fund all operating accounts and investment transactions.
Partner with all finance functions (Accounting, AP, AR, Gift Processing) to forecast short-term cash needs.
Obtain grantee bank wire information by corresponding with grantees.
Support Gift Processing and Accounts Payable as needed.
Support the Finance Department during month-end & year-end closing activities and audits.
Review monthly bank account analysis statements for pricing and product usage.
Maintain bank wire templates for recurring transfers.
Implement technology solutions to enable streamline processes, reporting, and ERP system enhancements.
Maintain bank signers/signature cards, open and close bank accounts.
Maintain the American Express Corporate Card Program and card member activity.
Monitor fraudulent cases by gathering support, creating claims and follow up with bank contacts.
Ensure security and confidentiality of sensitive financial information.
Support projects across the Trust as assigned.
Three years experience in treasury, cash management, or banking services.
Familiarity with a wide variety of banking and/or financial services products.
Treasury and cash management experience across several bank environments.
NetSuite experience preferred.
Basic accounting knowledge.
Strong project management, follow up and communication skills.
Exceptional attention to detail.
Service Coordinator
Service assistant job in Chicago, IL
SUMMARY OF RESPONSIBILITIES
The Service Coordinator plays a key role in supporting service operations, serving as the central administrative link between residents, service teams, and vendors. This role is responsible for scheduling, work order management, vendor coordination, and resident communication to ensure timely and efficient service request completion.
The Service Coordinator works under the direction of the Service Manager and collaborates with Lead Technicians, ensuring that work orders are triaged correctly, residents receive timely updates, and vendors complete services efficiently. This position requires high energy, strong organizational skills, and the ability to handle a large volume of calls and system updates while maintaining excellent resident service.
ESSENTIAL DUTIES
Coordinate and manage service requests by accurately entering, scheduling, updating, and closing work orders, while assigning technicians and vendors for efficient routing and timely service.
Serve as the primary point of contact for residents, managing service requests, scheduling, and follow-ups via phone, email, and resident tickets.
Respond to and manage resident service tickets, addressing resident inquiries, escalating urgent issues, and ensuring timely follow-ups.
Collaborate cross-functionally with service teams and property operations to ensure a seamless resident experience and timely issue resolution.
Communicate with vendors and service teams, confirming work order assignments, verifying work completion, and resolving scheduling conflicts.
Monitor work order progress and follow up on outstanding service requests, escalating as needed to the Service Manager or Lead Technician.
Use Power BI and other reporting tools to track service trends, assess response times, and provide insights on operational needs.
Identify scheduling gaps, delays, or inefficiencies, bringing them to the attention of the Service Manager and/or Lead Technician.
Maintain accurate records in work order systems, ensuring compliance with company policies and reporting requirements.
Support the Service Manager and Lead Technicians with data entry, performance tracking, and service-related administrative tasks as needed.
Additional duties may be assigned as needed.
WORKING CONDITIONS
Office-based role with a focus on high-volume resident communication and work order coordination.
Frequent phone, email, and system interactions, requiring strong communication and multitasking skills.
Extended periods of computer use, including data entry, scheduling, and reporting tasks.
Cross-functional collaboration with service teams, vendors, and internal teams to ensure resident and district needs are met.
Standard business hours, with occasional evening or weekend support as needed based on resident or operational demands.
REQUIRED EDUCATION AND EXPERIENCE
High School Diploma or equivalent required.
1+ years of experience in an administrative, customer service, or operations support role.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
Experience managing work orders, scheduling, and coordinating service tasks.
Exposure to data tracking and reporting tools (Power BI preferred) for monitoring service trends and operational insights.
Strong verbal and written communication skills, with the ability to interact professionally with residents, service teams, and vendors.
PREFERRED EDUCATION AND EXPERIENCE
Experience in property management, real estate, or service operations.
Familiarity with work order and customer service management systems.
Bilingual in Spanish (reading & writing) preferred.
Knowledge of basic service and repair terminology (e.g., HVAC, plumbing, electrical).
Experience in a fast-paced, high-growth environment with high-volume resident or customer interactions.
REQUIRED KNOWLEDGE
Service Operations Support - Understanding of work order processes, scheduling, and vendor coordination.
Customer Service - Knowledge of resident needs, service expectations, and issue resolution best practices.
Data Tracking & Reporting - Exposure to analyzing service trends, response times, and work order efficiency using tools like Power BI.
Work Order & Service Systems - Familiarity with platforms for managing service requests and resident interactions.
Administrative & Clerical - Knowledge of data entry, record-keeping, scheduling, and workflow coordination.
REQUIRED SKILLS
High-Volume Communication - Ability to handle a large number of calls, emails, and resident inquiries professionally and efficiently.
Time Management - Strong ability to prioritize multiple service requests, administrative tasks, and scheduling in a fast-paced environment.
Data Analysis & Reporting - Basic proficiency in Power BI or similar reporting tools to track service trends and operational performance.
Attention to Detail - Ensures accurate data entry, scheduling, and tracking of work orders and service requests.
Problem-Solving - Quickly identifies service delays or issues and escalates them appropriately.
Vendor & Technician Coordination - Ability to schedule, track, and follow up on service tasks with efficiency.
Resident-Focused Approach - Committed to delivering excellent resident service and satisfaction.
Technical Proficiency - Familiarity with service management platforms such as Yardi, Facilgo, customer service software, or similar systems.
Collaboration & Teamwork - Works effectively with service teams, vendors, and internal stakeholders to ensure smooth service operations.
WORK STYLES & BEHAVIORS
Highly Organized - Ability to manage multiple priorities, keep detailed records, and ensure timely follow-ups.
Resident-Focused - Committed to delivering excellent resident service and a seamless resident experience.
Proactive & Detail-Oriented - Identifies service gaps, inefficiencies, or escalations and ensures timely resolution.
Dependable & Reliable - Follows through on assigned tasks with accuracy and consistency.
Tech-Savvy & Data-Driven - Comfortable using digital tools, reporting systems (Power BI), and work order platforms.
Strong Communication Skills - Able to interact effectively with residents, service teams, vendors, and internal teams.
Collaborative & Team-Oriented - Works cross-functionally to support service operations and resident needs.
High Energy & Drive - Thrives in a fast-paced, high-contact role with frequent calls, scheduling, and system interactions.
Adaptable & Resilient - Remains flexible and responsive in a dynamic work environment.
FirstKey Homes is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, veteran status, genetic information or any other legally protected classification or status.
By applying to this position you are consenting to receive follow-up communication.
Auto-ApplyStudent Services Assistant
Service assistant job in Barrington, IL
Student Services Assistant JobID: 7467 Support Staff/Student Services Assistant Date Available: When Filled Additional Information: Show/Hide BARRINGTON COMMUNITY UNIT SCHOOL DISTRICT 220 BARRINGTON, ILLINOIS 60010
JOB DESCRIPTION
STUDENT SERVICES ASSISTANT (SSA)
QUALIFICATIONS & REQUIREMENTS:
* High school diploma or equivalent required; some college coursework preferred.
* Illinois Paraprofessional License (or proof of application).
* Ability to establish and maintain effective working relationships with students, staff, and the public.
* Proficient in written and spoken English for communication and instructional support.
* Patience and strong interpersonal skills to work with diverse student needs.
* Ability to assist in the implementation of instructional programs, behavior plans, and data collection.
* Basic understanding of assistive technology, instructional accommodations, and modifications.
* CPI (Crisis Prevention Intervention) and CPR training preferred.
REPORTS TO: Principal, TOSA and/or designee
POSITION OVERVIEW:
The Student Services Assistant (SSA) plays a critical role in supporting students with diverse learning needs in both general education and special education settings under the direction of certified staff. SSAs assist students in achieving academic, functional, and behavioral success through reinforcement of instructional strategies, classroom support, and general supervision.
While physical management is not a required responsibility of this role, SSAs must be comfortable working with students who may have emotional and behavioral challenges and must be able to implement de-escalation strategies as part of a team approach. Additionally, being an SSA does not preclude an individual from being part of the school's crisis response team; those who choose to join the crisis team may utilize CPI strategies and physical management techniques as needed, though this is not required or compensated separately.
SSAs may assist with adaptive skills (such as mobility support, toileting, feeding, and medical needs) for students who are not in the BEST or STRIVE programs. Additionally, SSAs, particularly in the early childhood (ELC) and early elementary settings, may often be required and expected to assist with bathrooming and personal hygiene skills as part of students' developmental learning and self-care routines.
SSAs placed at the high school level and Barrington Transition Program (BTP) can also serve as job coaches, supporting students in learning, developing, and maintaining job-related skills for workplace readiness and transition activities. These SSAs will help students:
* Follow job-related expectations and responsibilities in school-based and community work settings.
* Practice workplace social skills, including communication, problem-solving, and self-advocacy.
* Ensure students understand and follow employer expectations, safety procedures, and task completion strategies.
* Support students in using appropriate accommodations and modifications in work settings.
* Assist in data collection and progress monitoring related to job performance and independence.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Instructional & Academic Support
* Provide academic reinforcement to individuals or small groups of students under the direction of the classroom teacher or special education staff.
* Assist in implementing instructional accommodations and modifications for students based on IEP goals.
* Support students in accessing general education curriculum, life skills instruction, and functional learning activities.
* Prepare, reproduce, and organize classroom materials as directed by certified staff.
* Check student work for completion and accuracy, providing additional guidance as needed.
* Assist with communication and social interactions to help students engage in learning and peer activities.
Behavioral & Social-Emotional Support
* Reinforce classroom management strategies and individualized behavior plans.
* Provide general behavior support and reinforcement of self-regulation strategies.
* Assist in modeling and encouraging positive social interactions, problem-solving, and appropriate peer engagement.
* Support students with emotional or behavioral challenges and implement strategies provided by certified staff.
* Implement de-escalation strategies to help maintain a positive learning environment.
* While physical management is not a requirement of the SSA role, those who volunteer for the crisis team may engage in physical management techniques as needed.
Adaptive & Daily Living Support
* Assist students with adaptive skills, including mobility support, toileting, feeding, and medical needs, when working with students outside of the BEST/STRIVE programs.
* SSAs, especially in early childhood (ELC) and early elementary settings, may often be required and expected to support bathrooming and personal hygiene skills as part of student self-care development.
* Encourage and facilitate student independence with self-care routines as appropriate.
* Delegated care aid training is available if needed
Workplace Readiness & Job Coaching (High School & Transition Program)
* Assist students in learning and maintaining job-related tasks in school and community job placements.
* Model appropriate workplace behavior and social skills for students in vocational settings.
* Provide direct coaching and guidance to students as they complete job tasks and interact with supervisors and co-workers.
* Support students in problem-solving workplace challenges and self-advocating for accommodations when needed.
* Ensure students follow work schedules, safety protocols, and employer expectations.
* Collaborate with transition educators and job site supervisors to ensure successful student experiences.
General Supervision & Student Safety
* Supervise students during lunch, recess, and bus duty, before and after school.
* Monitor student behavior during special school events, field trips, and assemblies.
* Ensure student safety by maintaining active supervision in all assigned settings.
Collaboration & Communication
* Work closely with teachers, related service providers, and other paraprofessionals to ensure a cohesive support system for students.
* Consult and collaborate with special education and general education teachers to provide appropriate student assistance.
* Communicate regularly with staff regarding student needs, progress, and any concerns.
Confidentiality & Professional Responsibilities
* Maintain confidentiality regarding sensitive student and school information.
* Participate in required training sessions and professional development.
* Perform other duties as assigned by supervisors or school leadership.
PHYSICAL & WORK ENVIRONMENT REQUIREMENTS:
* Ability to lift, transfer, and assist students with mobility needs (up to 50-80 lbs. with assistance).
* Frequent physical activity, including walking, kneeling, bending, assisting with transitions, and de-escalation.
* Ability to work in a variety of settings, including classrooms, playgrounds, and hallways.
* Willingness to spend a portion of each day outdoors on the playground or supporting bus duty, in various weather conditions.
* For SSAs in job coaching roles, ability to work in community job sites and model appropriate workplace behavior.
TERMS OF EMPLOYMENT: (Completed by the Office of Human Resources)
Calendar Days:
188
Hours per Day:
7.00
Wage Grid Lane:
T/AAA
Hourly Rate Starting Range:
$21.31 - $22.63
Benefits
Benefits Page
Status:
BSEO - Classified
DEVELOPED 03/2025
Part Time Scale Customer Service (PRN)
Service assistant job in North Utica, IL
Here at RiverStone Group, we have spent the last 125+ years working to be the best at what we do. Through our various high quality construction aggregate products, we provide the building blocks used to construct and beautify the homes, schools, and businesses people in our community encounter every day!
RiverStone Group, Inc., is seeking candidates for a part-time Customer Service Associate to operate the truck scale and perform various office duties in the Utica/Oglesby, IL area in a PRN (as needed) basis. The candidate selected to fill this position will work on an as-needed basis when our full time Customer Service Associate is unavailable. A typical day in the life for this role would be to answer phones and customer inquiries, communicate with employees as customers arrive, ticket customers as they leave, and keep the scale house neat and organized.
Customer Service Associate Job duties include:
Processing of customer and job information into the product sales system
Use of an electronic ticketing system to manage customer transactions
Assist with recordkeeping and other administrative tasks
The ideal Customer Service Associate candidate will have:
Strong customer focus
Experience with a multi-line phone system
Sound computer and math skills
Ability to multi-task in a fast paced environment
Previous experience is a plus, but training will be provided to the right candidate.
RiverStone Group offers a competitive rate of pay. This is a great time to join our team. If this Customer Service Associate description sounds like you, apply today!
Pre-employment drug screen, physical, and background checks required. RiverStone Group is an EO-Affirmative Action employer for all, including Women, Minorities, Veterans, and Individuals with disabilities.
Busser - Tableside Service Assistant
Service assistant job in Lincolnshire, IL
Bussers play a key role in delivering the superior guest service that is central to the mission of Eddie Merlot's. Primary duties include setting and resetting dining room tables, refilling water glasses, and serving bread. Bussers also restock clean plates, silverware, and glassware. Bussers respond to guest needs and partner with Servers, Bartenders, and other team members to ensure that every guest receives outstanding service and hospitality.
Responsibilities
Complete and pass required training modules - both initial and ongoing.
Know your work schedule for the week, arrive at work on time, and meet standards for uniform and professional appearance.
Communicate with manager to understand reservations, guest flow, large parties, and special event needs.
Set up station and dining room in accordance with standard procedures.
Maintain an assigned dining room section, but be available to help in other sections as needed.
Bake bread. Serve bread and butter and provide refills.
Keep water glasses filled.
Follow standards for table maintenance and removal of dishes, glassware, and silverware.
Correctly package take-home items and deliver them to guests.
When appropriate, thank Guests for dining with us and invite them to return.
Bus, set, and re-set tables according to specifications.
Perform side duties, closing duties, and other related duties as assigned by Manager(s).
Maintain service stations in a clean and orderly manner throughout the shift.
Be knowledgeable enough about Eddie Merlot's to provide basic information to guests.
Follow Eddie Merlot's policies, procedures, standards, and performance expectations, as well as applicable laws and regulations related to liquor, food handling, sanitation, and safety at all times.
Communicate information regarding guest requests or complaints and ideas for improvement to Managers.
May be scheduled to work meetings, banquets, and special events.
Maintain a good team-work environment by willingly assisting other team members with their station duties and sidework when there is a need and/or when available.
Service Assistant
Service assistant job in Oak Lawn, IL
At Cooper's Hawk, our Service Assistants are the behind-the-scenes champions who keep the dining room running smoothly and help create memorable moments for every guest. From keeping the space ready for guests to supporting the team with seamless service, you will play a key role in bringing Uncompromising Hospitality to life.
Compensation Range: $15.00-17.50/hour
Pay offered is determined by skills, qualifications and experience.
What You Will Get
* 50 percent Dining and Carryout Discount; 40 percent Retail Wine Discount; 20 percent Discount on Retail and Private Events
* Monthly Wine Tastings for Two
* Medical Dental Vision and Telehealth
* 401k with Company Match
* Paid Time Off and Flexible Schedules
* Early Pay Access
* Wellness and Mental Health Support
* Wine and Culinary Education
* Career Growth Flight Plan
* Team Member Rewards Milestone Recognition and Referral Bonuses
How You Will Succeed
Show Up Ready: Come Prepared, stay sharp, and start strong.
* Start every shift with a positive attitude and prepare your station using company checklists
* Stay stocked on tableware dishes and supplies to keep the service flowing
* Follow departmental checklists and standard operating procedures to ensure work areas are prepared for opening, mid-shift, or closing.
Own What You See: Take Responsibility, jump in, and do what needs to be done.
* Keep the dining room and work areas clean organized and guest ready
* Restock and reset tables quickly so guests are welcomed without delay
Stay in Sync: Communicate often, move with your team, and keep service flowing.
* Communicate with servers, food runners and managers to keep service running seamlessly
* Help with food running and carryout orders to support the team whenever needed
Make It Personal: Be genuine, listen well, and tailor each experience.
* Greet guests with warmth and a friendly attitude
* Be helpful in answering questions about food wine and our facilities
Add a Touch: Go beyond the expected to create memorable moments.
* Go the extra step to keep the dining experience comfortable welcoming and polished
* Jump in to help wherever needed so every shift feels like a team win
What You Will Bring
* At least 18 years of age
* Energy and positivity with a love for hospitality
* Ability to multitask in a fast-paced environment
* Comfortable lifting up to 40 pounds and standing for extended periods
* Open availability including weekends and holidays
* A team mindset and willingness to communicate clearly
* Ability to read, write and understand English
Cooper's Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper's Hawk.
Cooper's Hawk is an equal opportunity employer. All qualified applicants are considered for employment without regard to the person's race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper's Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.
The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.
About Us
Cooper's Hawk Winery & Restaurants was created with the inspiration of bringing the Napa Valley experience to all of America, by combining an elegant tasting room with a polished casual restaurant and scratch kitchen. Cooper's Hawk wines have won hundreds of awards and are the Official Wines of the Screen Actors Guild Awards. We are built upon the belief that food and wine hold the power to forge a COMMUNITY, and with the world's largest wine club membership, we are paving the way to democratizing the good life!
Trade Support/Clearing - Trading Services Associate I
Service assistant job in Chicago, IL
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets, and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.
As a Trading Services Associate within the Futures & Derivatives Clearing Team, you will be responsible for trade processing and position management on Global Derivative Markets. You will also serve as a vital resource for the front office and client-facing stakeholders. You'll act as the liaison between the business, technology, control partners, and operations. Your role includes the investigation of trade inquiries, monitoring execution flows, trade reconciliations, and the fundamental understanding of trade clearing platforms and systems. Candidates must be able to provide and communicate solutions (in person, electronically, or by phone) in a fast-paced, high-pressure environment.
Job responsibilities:
Provide end-to-end trade flow support across all product channels globally.
Monitor ongoing support needs to address changes and inefficiencies.
Drive continuous improvement efforts while reducing risk across the post-trade lifecycle.
Ensure the accurate and timely resolution of all inquiries or escalate if necessary.
Address ad hoc queries from clients, operations, technology, and the front office.
Facilitate training for new staff.
Work with the business, technology, and operations to determine priorities, schedule releases, and detail requirements for future enhancements and products.
Required Qualifications, Capabilities, and Skills:
4 years of financial industry experience
In-depth knowledge of Excel.
Prior knowledge of Futures and Options Operations.
Highly disciplined, a self-starter, and the ability to execute assignments independently.
A team player who demonstrates work ethic and consistently demonstrates a high-level of professionalism.
Attention to detail with superior written, verbal, and problem-solving skills.
Excellent organizational and time management skills.
Ability to communicate with all levels within the Line of Business
Strong capacity for operating in a flexible, dynamic environment where creative and strategic thinking is required.
Preferred Qualifications, Capabilities, and Skills:
Bachelor's degree strongly preferred.
Work Schedule:
This role is full time in office, Monday thru Friday and is located in Chicago, IL only. It does not offer relocation assistance or immigration sponsorship.
Work schedules will vary. Candidates must be willing to work schedules during our operating hours. Specific information will be provided by the Recruiter.
This position requires that you attend the training as scheduled. The hours may not coincide with your regularly scheduled hours.
Auto-ApplyChildren's Services Associate-Naper Boulevard Library
Service assistant job in Naperville, IL
The Children's Services Associate provides reference and Readers' Advisory services to Library customers. Assists Library customers in the use of digital and print resources, plans and conducts programs, assists librarians with collection management, and provide support services to the Children's Services department.
RESPONSIBILITIES
Utilizes and accesses information using a broad spectrum of resources, including print, electronic, and online resources.
Explains, demonstrates, and assists users in the use of print and electronic resources, including computer online databases, websites, and downloadable materials.
Provides reference and Reader's Advisory assistance for customers, including topical research and material location in person, by telephone, and via email.
Maintains current knowledge of new materials, services, relevant technology, and library trends.
Plans and conducts programs for children;(at our other locations) includes developing and implementing new concepts and themes.
Maintains organization of the collections for the library. Assembles and arranges displays of public information, bulletin boards, books, and other library materials.
Assists Children's Services Librarians with collection management following established guidelines.
Collaborates with Marketing and IT to add content and promote services relevant to Children's Services on the Library website and associated social networking sites.
Prepares reports and statistics for management review as requested.
Assists in conducting library tours and other outreach activities as required. Supports partnerships with local organizations through activities, displays, and other coordinating activities.
Works with volunteers to assign tasks and review completed tasks.
Troubleshoots and resolves minor computer hardware and software issues.
Attends professional development opportunities.
Performs other related duties and special projects as assigned.
KNOWLEDGE/SKILLS/ABILITIES
Uses relevant computer software to access information, answer questions, and perform daily tasks. Familiar with the use of database applications.
Ability to effectively provide reference assistance and instruction services.
Demonstrates strong verbal and written communication skills; ability to successfully lead programs and give presentations.
Strong interpersonal skills, working effectively with individuals of diverse cultures, communication styles, abilities, and backgrounds.
Uses problem solving skills in determining priorities, finding timely solutions to departmental or system-wide issues.
Service oriented with the ability to establish and maintain effective relationships with staff and the public.
Successfully supports and/or collaborates on projects and programs with staff members.
Demonstrates willingness to learn the developmental stages of children and enjoys working with children.
Takes responsibility for consistent completion and follow-up on all tasks.
Responsive to change and demonstrates adaptability.
Maintains a positive approach while doing daily tasks and when faced with adversity.
Demonstrates a broader understanding of the job and looks for ways to improve Library services and support coworkers.
EDUCATION/EXPERIENCE/QUALIFICATIONS
Bachelor's degree from four-year college or university or minimum 5 years relevant work experience and or training or equivalent combination of education and experience.
Bilingual proficiency a plus.
DETAILS
The benefits of this position at the Naperville Public Library include:
Annual Vacation Accrual: 2 weeks per year
Holidays: 7 days per year
Annual Sick Accrual: 12 days per year
Up to 5 Personal Days per calendar year prorated based on hiring date.
Illinois Municipal Retirement Fund (Pension Plan)
12 weeks paid parental leave
Training and developmental opportunities
*WORK SCHEDULE
Monday 5 - 9 p.m.
Tuesday OFF
Wednesday 8:30 a.m. - 5 p.m.
Thursday 9 a.m. - 1 p.m.
Friday OFF
1 Friday/mo. 5 - 9 p.m.
1 Saturday/mo. 8:30 a.m. - 5 p.m.
1 Sunday/mo. 1 - 5 p.m.
*Schedule may change
To learn more about us, go to *********************************** and Diversity, Equity & Inclusion | Naperville Public Library, IL (naperville-lib.org)
Senior Services Assistant
Service assistant job in Chicago, IL
The Senior Services Assistant helps maintain a safe and welcoming atmosphere in the senior day program by treating all participants with kindness, dignity, and respect. This position provides support for daily programming in the Senior Center, as well as assistance to participants with Activities of Daily Living (ADLs) during their attendance. This support will include assisting with meal preparation and service, helping attendees to and from vehicles and different areas of the building, leading and assisting with program activities, and helping participants with personal needs like toileting.
The base salary range is $39,937 - $44,408 annually. Compensation will depend on a number of factors, including a candidate's qualifications, skills, competencies and years of experience.
Principal Duties and Responsibilities
Program Support
* Prepare program space each morning with necessary supplies and materials, including touch-up cleaning as necessary.
* Support participants with embarking and disembarking from vehicles, including donning and doffing outerwear, fastening seat belts, and securing wheelchairs.
* Support hygienic meal and snack preparation, serving, and clean up, including cutting up food items, setting out beverages, and other tasks required for meal service.
* Support morning exercise program by either leading chair exercises or setting up video link for fitness leader and participating with participants.
* Assist with planning, setting up for, and executing recreational and therapeutic program activities, including physical fitness, games, arts and crafts, educational activities, field trips, and special events.
Participant Personal Support
* Review person-centered plans of care with program director and program nurse to be sufficiently cognizant of individual participant needs.
* Assist participants with ADLs and occupational therapy activities as indicated by their care plans, including some level of support for toileting, eating, dressing, transferring, and walking.
* Assist participants with program activities, initiating and encouraging socialization among participants.
* Observe and report pertinent information regarding participant needs, behaviors, or a change in mental or physical status to the program director.
* Be alert at all times to the whereabouts of every participant, making sure the facility is secure for participants who may have a tendency to wander.
Documentation and Compliance
* Document activities and maintain timely records as required for program operations.
* Attend training in order to ensure adherence to all agency policies and procedures including confidentiality, health, safety, and emergency procedures.
* Perform other duties as required to assist LCHC in achieving its mission.
Required Skills or Abilities
* Effective interpersonal and customer service skills, including the ability to communicate clearly with participants, their family members, and staff.
* Ability to use computer software to use email, complete computer-based training, and document in the electronic patient record.
* Physical ability to assist participants with ADLs and stamina to be actively supporting program activities throughout the day.
* Capable of exemplifying the values of Lawndale Christian Health Center in all circumstances.
Required Knowledge, Experience, or Licensure/Registration
* High school diploma or General Education Diploma (GED)
* Experience with older adults, particularly ones experiencing Alzheimer's or a related dementia, preferred.