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Service center manager vs area manager

The differences between service center managers and area managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a service center manager and an area manager. Additionally, an area manager has an average salary of $73,472, which is higher than the $40,821 average annual salary of a service center manager.

The top three skills for a service center manager include OSHA, LTL and payroll. The most important skills for an area manager are customer service, safety standards, and logistics.

Service center manager vs area manager overview

Service Center ManagerArea Manager
Yearly salary$40,821$73,472
Hourly rate$19.63$35.32
Growth rate6%6%
Number of jobs319,460341,983
Job satisfaction--
Most common degreeBachelor's Degree, 61%Bachelor's Degree, 63%
Average age4444
Years of experience66

What does a service center manager do?

A service center manager is responsible for managing staff performance and monitoring the efficiency of service operations to provide the highest customer satisfaction according to business functions and requirements. Service center managers strategize techniques to maximize operational productivity and identifying cost-reduction procedures with high-quality deliverables. They also negotiate contracts with suppliers, as well as meeting with potential clients to discuss business services, generating more revenue resources to maintain the company's financial stability and performance in the market.

What does an area manager do?

An Area Manager's responsibility is to oversee the business operations of all company branches within a particular area. Among the tasks involve creating strategies to achieve the sales target, monitoring and evaluating the performance and progress of stores including their workforce, adhering to the budget and regulations of the company, and focus on attaining the image and financial goals. Moreover, an Area Manager must communicate and coordinate with fellow managers and hire employees that would be a vital member of the company.

Service center manager vs area manager salary

Service center managers and area managers have different pay scales, as shown below.

Service Center ManagerArea Manager
Average salary$40,821$73,472
Salary rangeBetween $30,000 And $54,000Between $50,000 And $107,000
Highest paying CitySyracuse, NYNew York, NY
Highest paying stateRhode IslandNew York
Best paying companyCapgeminiClifford Chance
Best paying industryEnergyTechnology

Differences between service center manager and area manager education

There are a few differences between a service center manager and an area manager in terms of educational background:

Service Center ManagerArea Manager
Most common degreeBachelor's Degree, 61%Bachelor's Degree, 63%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Service center manager vs area manager demographics

Here are the differences between service center managers' and area managers' demographics:

Service Center ManagerArea Manager
Average age4444
Gender ratioMale, 73.6% Female, 26.4%Male, 69.1% Female, 30.9%
Race ratioBlack or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.4% Asian, 6.4% White, 67.1% American Indian and Alaska Native, 0.5%Black or African American, 6.3% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 6.4% White, 67.0% American Indian and Alaska Native, 0.5%
LGBT Percentage10%10%

Differences between service center manager and area manager duties and responsibilities

Service center manager example responsibilities.

  • Manage team of database administrators, database technicians and systems administrators responsible for maintaining all production, development and QA systems.
  • Provide security and custom control, inventory monthly auditing, inventory management, perform weekly payroll entry.
  • Implement OSHA and safety training programs, perform monthly safety inspections, conduct safety training and MSDS control.
  • Be knowledgeable regarding Medicare, Medicaid and insurance regulations.
  • Ensure delivery of high quality customer service and timely resolution of complex payroll issues.
  • Maintain quality standards and high levels of customer satisfaction for well-establish manufacturer of windows and doors.
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Area manager example responsibilities.

  • Manage the recruitment, hiring, training and development of all depot distribution staff.
  • Used creativity and persistence to create new sales leads and run all provide leads.
  • Mark by achieving district s top shrink and performance (e.g., CPR) rates.
  • Manage Sortation area operations and escalate customer order fulfillment issues.
  • Manage operations in accordance with all regulatory (HSE) requirements and company procedures/guiding principles.
  • Implement and manage contracts for Medicaid while maintaining excellent relationships with key local agency executives.
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Service center manager vs area manager skills

Common service center manager skills
  • OSHA, 13%
  • LTL, 8%
  • Payroll, 7%
  • Provide Technical Assistance, 6%
  • Customer Satisfaction, 4%
  • Direct Reports, 4%
Common area manager skills
  • Customer Service, 18%
  • Safety Standards, 10%
  • Logistics, 8%
  • Excellent Interpersonal, 5%
  • Business Plan, 4%
  • Continuous Improvement, 4%

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