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Service center manager vs assistant center manager

The differences between service center managers and assistant center managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a service center manager and an assistant center manager. Additionally, a service center manager has an average salary of $40,821, which is higher than the $36,021 average annual salary of an assistant center manager.

The top three skills for a service center manager include OSHA, LTL and payroll. The most important skills for an assistant center manager are data entry, math, and loss prevention.

Service center manager vs assistant center manager overview

Service Center ManagerAssistant Center Manager
Yearly salary$40,821$36,021
Hourly rate$19.63$17.32
Growth rate6%6%
Number of jobs319,460317,049
Job satisfaction--
Most common degreeBachelor's Degree, 61%Bachelor's Degree, 55%
Average age4444
Years of experience66

What does a service center manager do?

A service center manager is responsible for managing staff performance and monitoring the efficiency of service operations to provide the highest customer satisfaction according to business functions and requirements. Service center managers strategize techniques to maximize operational productivity and identifying cost-reduction procedures with high-quality deliverables. They also negotiate contracts with suppliers, as well as meeting with potential clients to discuss business services, generating more revenue resources to maintain the company's financial stability and performance in the market.

What does an assistant center manager do?

An assistant center manager is in charge of overseeing the practices and operations in a facility, ensuring efficiency and smooth workflow. Their responsibilities typically revolve around performing administrative support tasks such as managing budgets and schedules, producing progress reports, processing documents, answering calls and correspondence, maintaining records of transactions, updating databases, and assessing the performance of the workforce to ensure client satisfaction. Furthermore, it is essential to implement the company's policies and regulations to maintain a safe and productive work environment for everyone.

Service center manager vs assistant center manager salary

Service center managers and assistant center managers have different pay scales, as shown below.

Service Center ManagerAssistant Center Manager
Average salary$40,821$36,021
Salary rangeBetween $30,000 And $54,000Between $26,000 And $49,000
Highest paying CitySyracuse, NYMcLean, VA
Highest paying stateRhode IslandNew York
Best paying companyCapgeminiMichigan State University
Best paying industryEnergyTransportation

Differences between service center manager and assistant center manager education

There are a few differences between a service center manager and an assistant center manager in terms of educational background:

Service Center ManagerAssistant Center Manager
Most common degreeBachelor's Degree, 61%Bachelor's Degree, 55%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Service center manager vs assistant center manager demographics

Here are the differences between service center managers' and assistant center managers' demographics:

Service Center ManagerAssistant Center Manager
Average age4444
Gender ratioMale, 73.6% Female, 26.4%Male, 52.0% Female, 48.0%
Race ratioBlack or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.4% Asian, 6.4% White, 67.1% American Indian and Alaska Native, 0.5%Black or African American, 6.3% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 6.4% White, 67.0% American Indian and Alaska Native, 0.5%
LGBT Percentage10%10%

Differences between service center manager and assistant center manager duties and responsibilities

Service center manager example responsibilities.

  • Manage team of database administrators, database technicians and systems administrators responsible for maintaining all production, development and QA systems.
  • Provide security and custom control, inventory monthly auditing, inventory management, perform weekly payroll entry.
  • Implement OSHA and safety training programs, perform monthly safety inspections, conduct safety training and MSDS control.
  • Be knowledgeable regarding Medicare, Medicaid and insurance regulations.
  • Ensure delivery of high quality customer service and timely resolution of complex payroll issues.
  • Maintain quality standards and high levels of customer satisfaction for well-establish manufacturer of windows and doors.
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Assistant center manager example responsibilities.

  • Manage team of database administrators, database technicians and systems administrators responsible for maintaining all production, development and QA systems.
  • Assist center in following all FDA, CLIA and GHA policies and regulations.
  • Train new, unlicens staff in HIPAA, CLIA and OSHA regulations, as well as proper guidelines.
  • Ensure the center and all employees comply with OSHA regulations and training.
  • Support facility maintenance to the highest safety, compliance, and cleanliness standards.
  • Assist center manager in review and transmission of payroll and daily close out of POS.
  • Show more

Service center manager vs assistant center manager skills

Common service center manager skills
  • OSHA, 13%
  • LTL, 8%
  • Payroll, 7%
  • Provide Technical Assistance, 6%
  • Customer Satisfaction, 4%
  • Direct Reports, 4%
Common assistant center manager skills
  • Data Entry, 11%
  • Math, 11%
  • Loss Prevention, 10%
  • Federal Regulations, 8%
  • HR, 7%
  • Cleanliness, 6%

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