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The differences between service department managers and assistant department managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a service department manager and an assistant department manager. Additionally, an assistant department manager has an average salary of $43,686, which is higher than the $41,773 average annual salary of a service department manager.
The top three skills for a service department manager include food safety, food quality and direct reports. The most important skills for an assistant department manager are standard operating procedure, customer service, and work ethic.
| Service Department Manager | Assistant Department Manager | |
| Yearly salary | $41,773 | $43,686 |
| Hourly rate | $20.08 | $21.00 |
| Growth rate | 6% | 6% |
| Number of jobs | 114,922 | 199,757 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 49% | Bachelor's Degree, 58% |
| Average age | 47 | 43 |
| Years of experience | 6 | 6 |
A service department manager is responsible for leading the service department operations by assisting the staff in customer interaction, providing the highest customer service, and negotiating contracts and partnerships with clients. Service department managers coordinate with the sales and marketing team for brand promotions and advising the staff in selling new products to potential customers. They also handle and resolve high-level complaints, process replacements, and issue refunds as needed. A service department manager must have excellent communication and leadership skills, especially in encouraging and supporting the team members to meet the department's goals and objectives.
An assistant department manager is responsible for supporting the assigned department operations under the supervision of the head department manager. Assistant department managers oversee the performance of the staff, ensuring the highest productivity with quality services. They also assist in budget allocation, coordinating with the senior management for expenses reports, and suggest cost reduction strategies. An assistant department manager must have excellent communication and leadership skills, especially on coordinating with business partners for project deliverables and maximize the staff's potential by arranging department training and programs.
Service department managers and assistant department managers have different pay scales, as shown below.
| Service Department Manager | Assistant Department Manager | |
| Average salary | $41,773 | $43,686 |
| Salary range | Between $29,000 And $60,000 | Between $26,000 And $72,000 |
| Highest paying City | Vancouver, WA | - |
| Highest paying state | Massachusetts | - |
| Best paying company | HNTB | - |
| Best paying industry | Government | - |
There are a few differences between a service department manager and an assistant department manager in terms of educational background:
| Service Department Manager | Assistant Department Manager | |
| Most common degree | Bachelor's Degree, 49% | Bachelor's Degree, 58% |
| Most common major | Business | Business |
| Most common college | California State University - Bakersfield | SUNY College of Technology at Delhi |
Here are the differences between service department managers' and assistant department managers' demographics:
| Service Department Manager | Assistant Department Manager | |
| Average age | 47 | 43 |
| Gender ratio | Male, 64.3% Female, 35.7% | Male, 50.4% Female, 49.6% |
| Race ratio | Black or African American, 9.5% Unknown, 4.8% Hispanic or Latino, 18.3% Asian, 5.7% White, 61.0% American Indian and Alaska Native, 0.7% | Black or African American, 8.6% Unknown, 4.7% Hispanic or Latino, 17.1% Asian, 7.0% White, 61.9% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 8% | 9% |