Service department manager vs department manager

The differences between service department managers and department managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a service department manager and a department manager. Additionally, a department manager has an average salary of $67,160, which is higher than the $41,773 average annual salary of a service department manager.

The top three skills for a service department manager include food safety, food quality and direct reports. The most important skills for a department manager are inventory management, sales promotions, and cleanliness.

Service department manager vs department manager overview

	Service Department Manager	Department Manager
Yearly salary	$41,773	$67,160
Hourly rate	$20.08	$32.29
Growth rate	6%	5%
Number of jobs	114,922	330,327
Job satisfaction	-	4
Most common degree	Bachelor's Degree, 49%	Bachelor's Degree, 46%
Average age	47	43
Years of experience	6	6

What does a service department manager do?

A service department manager is responsible for leading the service department operations by assisting the staff in customer interaction, providing the highest customer service, and negotiating contracts and partnerships with clients. Service department managers coordinate with the sales and marketing team for brand promotions and advising the staff in selling new products to potential customers. They also handle and resolve high-level complaints, process replacements, and issue refunds as needed. A service department manager must have excellent communication and leadership skills, especially in encouraging and supporting the team members to meet the department's goals and objectives.

What does a department manager do?

Department managers oversee the operations of the department they are assigned to. They manage all aspects of the operation, including finance, sales, quality control, and human resources. They set department goals and the steps the team needs to take to ensure that the goals are met. Department managers are also in charge of training team members so that these team members will be able to work together harmoniously. They should also be able to keep the team's goal in sight and adjust their strategy as needed.

Service department manager vs department manager salary

Service department managers and department managers have different pay scales, as shown below.

	Service Department Manager	Department Manager
Average salary	$41,773	$67,160
Salary range	Between $29,000 And $60,000	Between $39,000 And $115,000
Highest paying City	Vancouver, WA	New York, NY
Highest paying state	Massachusetts	New Jersey
Best paying company	HNTB	Ralph Lauren
Best paying industry	Government	Manufacturing

Differences between service department manager and department manager education

There are a few differences between a service department manager and a department manager in terms of educational background:

	Service Department Manager	Department Manager
Most common degree	Bachelor's Degree, 49%	Bachelor's Degree, 46%
Most common major	Business	Business
Most common college	California State University - Bakersfield	SUNY College of Technology at Delhi

Service department manager vs department manager demographics

Here are the differences between service department managers' and department managers' demographics:

	Service Department Manager	Department Manager
Average age	47	43
Gender ratio	Male, 64.3% Female, 35.7%	Male, 51.8% Female, 48.2%
Race ratio	Black or African American, 9.5% Unknown, 4.8% Hispanic or Latino, 18.3% Asian, 5.7% White, 61.0% American Indian and Alaska Native, 0.7%	Black or African American, 9.3% Unknown, 4.7% Hispanic or Latino, 16.8% Asian, 7.0% White, 61.6% American Indian and Alaska Native, 0.7%
LGBT Percentage	8%	9%

Differences between service department manager and department manager duties and responsibilities

Service department manager example responsibilities.

Manage service plumbers & HVAC technicians in daily operations, interview & hire new employees.
Manage parts and service department operations while consistently meeting or exceeding industry standards for profitability and CSI.
Process inventory through store computer system, POS register system and completion of all require paperwork.
Enter schedule edits into KRONOS.
Operate POS system and perform cashier duties.
Enter schedule edits for entire store into KRONOS time clock system.

Department manager example responsibilities.

Participate in company's ISO certification program, successfully achieving ISO [] and AS9100 certification.
Manage and delegate over lumber-building materials department including millwork department.
Manage electronics, wireless connection center, layaway and online order/pickup departments.
Develop schedules; manage payroll; multitask extensively to ensure competing requirements are complete.
Monitor and maximize sales and payroll by identifying sales opportunities and managing controllable expenses.
Manage geotechnical aspects of an EIR/EIS for a coastal development in an environmentally sensitive lagoon.

Service department manager vs department manager skills

Common service department manager skills

Food Safety, 49%
Food Quality, 43%
Direct Reports, 1%
Customer Satisfaction, 1%
Payroll, 1%
Warranty Claims, 1%

Common department manager skills

Inventory Management, 38%
Sales Promotions, 17%
Cleanliness, 13%
Customer Service, 8%
Sales Floor, 3%
Product Knowledge, 2%

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Service Department Manager
Service Department Manager vs Department Manager

Updated January 8, 2025

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