Service department manager vs department supervisor

The differences between service department managers and department supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a service department manager and a department supervisor. Additionally, a department supervisor has an average salary of $47,300, which is higher than the $41,773 average annual salary of a service department manager.

The top three skills for a service department manager include food safety, food quality and direct reports. The most important skills for a department supervisor are store management, product knowledge, and plumbing.

Service department manager vs department supervisor overview

	Service Department Manager	Department Supervisor
Yearly salary	$41,773	$47,300
Hourly rate	$20.08	$22.74
Growth rate	6%	6%
Number of jobs	114,922	216,893
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 49%	Bachelor's Degree, 45%
Average age	47	43
Years of experience	6	6

What does a service department manager do?

A service department manager is responsible for leading the service department operations by assisting the staff in customer interaction, providing the highest customer service, and negotiating contracts and partnerships with clients. Service department managers coordinate with the sales and marketing team for brand promotions and advising the staff in selling new products to potential customers. They also handle and resolve high-level complaints, process replacements, and issue refunds as needed. A service department manager must have excellent communication and leadership skills, especially in encouraging and supporting the team members to meet the department's goals and objectives.

What does a department supervisor do?

A department supervisor's role is to oversee and ensure a business operation's efficiency in a particular area. Acting as a leader, it is their responsibility to develop strategies on meeting goals within a timeline and ensure that the workforce is functioning effectively in a harmonious environment. Furthermore, a department supervisor is in charge of setting goals such as budget and results, evaluating employees' performances and activities, training new members of the workforce, handling and resolving issues, and enforcing the company's policies and regulations.

Service department manager vs department supervisor salary

Service department managers and department supervisors have different pay scales, as shown below.

	Service Department Manager	Department Supervisor
Average salary	$41,773	$47,300
Salary range	Between $29,000 And $60,000	Between $33,000 And $66,000
Highest paying City	Vancouver, WA	Lakewood, NJ
Highest paying state	Massachusetts	New Jersey
Best paying company	HNTB	Club
Best paying industry	Government	Finance

Differences between service department manager and department supervisor education

There are a few differences between a service department manager and a department supervisor in terms of educational background:

	Service Department Manager	Department Supervisor
Most common degree	Bachelor's Degree, 49%	Bachelor's Degree, 45%
Most common major	Business	Business
Most common college	California State University - Bakersfield	SUNY College of Technology at Delhi

Service department manager vs department supervisor demographics

Here are the differences between service department managers' and department supervisors' demographics:

	Service Department Manager	Department Supervisor
Average age	47	43
Gender ratio	Male, 64.3% Female, 35.7%	Male, 57.9% Female, 42.1%
Race ratio	Black or African American, 9.5% Unknown, 4.8% Hispanic or Latino, 18.3% Asian, 5.7% White, 61.0% American Indian and Alaska Native, 0.7%	Black or African American, 8.6% Unknown, 4.7% Hispanic or Latino, 18.2% Asian, 6.8% White, 61.2% American Indian and Alaska Native, 0.7%
LGBT Percentage	8%	9%

Differences between service department manager and department supervisor duties and responsibilities

Service department manager example responsibilities.

Manage service plumbers & HVAC technicians in daily operations, interview & hire new employees.
Manage parts and service department operations while consistently meeting or exceeding industry standards for profitability and CSI.
Process inventory through store computer system, POS register system and completion of all require paperwork.
Enter schedule edits into KRONOS.
Operate POS system and perform cashier duties.
Enter schedule edits for entire store into KRONOS time clock system.

Department supervisor example responsibilities.

Achieve a high degree of customer relations, in-stock, and store appearance.
Manage geotechnical aspects of an EIR/EIS for a coastal development in an environmentally sensitive lagoon.
Maintain an ISO certify department.
Home depot sales associate , 2/2012 to7/1012
Obtain good working knowledge of EDI.
Assist customers, complete callbacks and diamond counts

Service department manager vs department supervisor skills

Common service department manager skills

Food Safety, 49%
Food Quality, 43%
Direct Reports, 1%
Customer Satisfaction, 1%
Payroll, 1%
Warranty Claims, 1%

Common department supervisor skills

Store Management, 21%
Product Knowledge, 19%
Plumbing, 18%
Math, 8%
Customer Satisfaction, 6%
Store Sales, 6%

Service Department Manager vs. similar jobs

Service Department Manager related careers

Service Department Manager related jobs

What similar roles do

Zippia Careers
Office and Administrative Industry
Service Department Manager
Service Department Manager vs Department Supervisor

Updated January 8, 2025

Browse office and administrative jobs