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The differences between service desk supervisors and account supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a service desk supervisor and an account supervisor. Additionally, an account supervisor has an average salary of $83,760, which is higher than the $60,516 average annual salary of a service desk supervisor.
The top three skills for a service desk supervisor include ITIL, operational procedures and technical support. The most important skills for an account supervisor are customer service, digital marketing, and project management.
| Service Desk Supervisor | Account Supervisor | |
| Yearly salary | $60,516 | $83,760 |
| Hourly rate | $29.09 | $40.27 |
| Growth rate | 16% | 5% |
| Number of jobs | 45,802 | 98,661 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 44% | Bachelor's Degree, 76% |
| Average age | 47 | 47 |
| Years of experience | 6 | 6 |
A service desk supervisor oversees the operations of a help desk. They research issues, monitor staff, and ensure the office runs efficiently. They deliver customer service such as resolving calls, reporting support metrics, and connecting customers with higher management. They are also responsible for managing incoming work requests.
The primary job of accounting supervisors is to manage the daily operations of a company's accounting department. They are responsible for leading a team of accountants and overseeing the company's marketing strategies and campaigns. Other responsibilities include managing all the company's financial activities, developing and enforcing strategic business plans, and generating and maintaining account documentation and reports. As an accounting supervisor, you will also organize training for account coordinators and account managers and ensure compliance with government regulations and policies.
Service desk supervisors and account supervisors have different pay scales, as shown below.
| Service Desk Supervisor | Account Supervisor | |
| Average salary | $60,516 | $83,760 |
| Salary range | Between $37,000 And $96,000 | Between $63,000 And $111,000 |
| Highest paying City | Seattle, WA | Portland, OR |
| Highest paying state | Washington | Oregon |
| Best paying company | Nintendo | Wasserman |
| Best paying industry | Manufacturing | Finance |
There are a few differences between a service desk supervisor and an account supervisor in terms of educational background:
| Service Desk Supervisor | Account Supervisor | |
| Most common degree | Bachelor's Degree, 44% | Bachelor's Degree, 76% |
| Most common major | Business | Business |
| Most common college | California State University - Bakersfield | University of Pennsylvania |
Here are the differences between service desk supervisors' and account supervisors' demographics:
| Service Desk Supervisor | Account Supervisor | |
| Average age | 47 | 47 |
| Gender ratio | Male, 36.8% Female, 63.2% | Male, 43.0% Female, 57.0% |
| Race ratio | Black or African American, 9.3% Unknown, 4.9% Hispanic or Latino, 17.3% Asian, 6.0% White, 61.9% American Indian and Alaska Native, 0.7% | Black or African American, 10.1% Unknown, 4.8% Hispanic or Latino, 18.3% Asian, 5.9% White, 60.2% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 8% | 8% |