Service desk team lead vs certified medical technician

The differences between service desk team leads and certified medical technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a service desk team lead, becoming a certified medical technician takes usually requires 6-12 months. Additionally, a service desk team lead has an average salary of $50,627, which is higher than the $38,859 average annual salary of a certified medical technician.

The top three skills for a service desk team lead include technical support, ITIL and infrastructure. The most important skills for a certified medical technician are patients, vital signs, and CPR.

Service desk team lead vs certified medical technician overview

	Service Desk Team Lead	Certified Medical Technician
Yearly salary	$50,627	$38,859
Hourly rate	$24.34	$18.68
Growth rate	10%	5%
Number of jobs	74,305	164,424
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 59%	Bachelor's Degree, 28%
Average age	47	44
Years of experience	6	12

Service desk team lead vs certified medical technician salary

Service desk team leads and certified medical technicians have different pay scales, as shown below.

	Service Desk Team Lead	Certified Medical Technician
Average salary	$50,627	$38,859
Salary range	Between $34,000 And $75,000	Between $28,000 And $53,000
Highest paying City	-	Denton, TX
Highest paying state	-	Alaska
Best paying company	-	Favorite Healthcare Staffing
Best paying industry	-	Health Care

Differences between service desk team lead and certified medical technician education

There are a few differences between a service desk team lead and a certified medical technician in terms of educational background:

	Service Desk Team Lead	Certified Medical Technician
Most common degree	Bachelor's Degree, 59%	Bachelor's Degree, 28%
Most common major	Business	Nursing
Most common college	Stanford University	University of Connecticut

Service desk team lead vs certified medical technician demographics

Here are the differences between service desk team leads' and certified medical technicians' demographics:

	Service Desk Team Lead	Certified Medical Technician
Average age	47	44
Gender ratio	Male, 68.2% Female, 31.8%	Male, 20.4% Female, 79.6%
Race ratio	Black or African American, 10.9% Unknown, 4.8% Hispanic or Latino, 16.9% Asian, 5.9% White, 60.8% American Indian and Alaska Native, 0.7%	Black or African American, 15.9% Unknown, 5.0% Hispanic or Latino, 14.6% Asian, 10.0% White, 53.8% American Indian and Alaska Native, 0.8%
LGBT Percentage	8%	8%

Differences between service desk team lead and certified medical technician duties and responsibilities

Service desk team lead example responsibilities.

Best-Inform administrator managing application from UNIX server.
Create base OS images for all new hardware.
Provide support for VPN connection issues and remote access.
Create metrics on all inbound and outbound calls using Cisco VOIP reporting tool.
Use Citrix application to clear log in sessions for company applications and administer remotely to users offsite.
Facilitate creation and implementation of continuous improvement ideas and processes base on industry best practices (ITIL).

Certified medical technician example responsibilities.

Maintain the cleanliness of storage areas, trays, centrifuges, refrigerators, freezers and work area.
Administer medications to patients according to their medication record as scheduled, as needed according to physician orders.
Perform laboratory test and procedures in areas including chemistry, hematology, urinalysis, coagulation, serology, and bacteriology.
Perform first aid and apply CPR when necessary.
Perform first aid or CPR during medical emergencies until paramedics arrive.
Assist the residents in their ADL needs and prepare their meals.

Service desk team lead vs certified medical technician skills

Common service desk team lead skills

Technical Support, 9%
ITIL, 8%
Infrastructure, 7%
Level Agreements, 5%
ITSM, 5%
Incident Management, 4%

Common certified medical technician skills

Patients, 17%
Vital Signs, 12%
CPR, 8%
Administer Medications, 7%
Resident Care, 6%
HIPAA, 6%

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Service Desk Team Lead
Service Desk Team Lead vs Certified Medical Technician

Updated January 8, 2025

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