Service manager jobs in Altoona, PA

The Division: Our Access Systems Division Overhead Door channel has a nationwide network of over 450 Overhead Door™ distributors leading the way with innovative solutions and unmatched installation, service, and support. ********************************* Our Wayne Dalton channel has a nationwide network of over 2,700 dealers with its portfolio of quality, innovative products, Wayne Dalton effectively serves customer needs in North America. ***************************** Duties/Responsibilities: Manages customer care representatives and assigns work to all functions of customer service. Maintain an accurate account of incoming/outgoing customer calls. Collect and analyze call center statistics/customer service metrics. Process parts orders, replacement orders, and no-charge warranty orders. Responsible for the maintenance, compliance to, and periodic update of the Customer Service Standard Operating Procedures. Develops and maintains an effective department through proper selection, training, and assignment of personnel. Investigate and respond to customer order/billing inquires. Provide warranty information and assistance. Directs meetings to resolve problem accounts and quality problems. Coordinates schedule changes with salespeople, customers, and company departments, for the timely shipment of products according to customer requirements. Provides field technical services to customers in compliance with contract requirements, including installation and maintenance. Works with distributors to inform them of unit prices, shipping dates, anticipated delays, and backorders. Perform all other tasks as assigned by the management team. Qualifications: Ten years of customer service or telephone experience/employment in a technical manufacturing environment. At least 5 years in a leadership role in a manufacturing customer service environment.. A positive, extremely professional individual with high integrity and a strong work ethic. Honor confidentiality of proprietary Company information. Must have excellent written and verbal communication skills. Strong presentation skills with the ability to demonstrate our brand to small and large groups with marketing tools and manuals. Good listening skills. Ability to participate as a team member on projects that involve or impact the entire Company's activities. Customer service orientation and emphasis on results, diplomacy, multitasking, and priority setting. Must possess computer proficiency in MS Office (Microsoft Word, Excel, PowerPoint, and Outlook). Experience with Customer Relations Management Software required; Oracle CX preferred. Educational Requirements: Minimum of an associate's degree with three years experience in customer service or six years experience in customer service or related roles

Rexel USA is one of the largest distributors of electrical products, data communication, and related supplies in the United States. Rexel USA operates its electrical distribution business in the United States through eight Regions that go to market under various banner and trade names, including Rexel, Rexel Automation, Gexpro, Mayer, and Platt Electric Supply. In addition to an online store, Rexel USA has a distribution network of over 460 warehouse storefront locations throughout the U.S. Summary: The Area Manager is responsible for developing/coaching their team and providing the profitable and safe functioning of the area branch locations. The Area Manager reviews all aspects of branch operations and plans and implements customer sales growth, supplier engagement and operational initiatives to achieve profitable business growth. Responsibilities include but are not limited to safety, personnel, inventory, and the overall business results of the area. What You'll Do: * Develop and manage personnel and their activities, including recruiting, hiring, training, reviewing performance, coaching employees, and disciplining and/or addressing complaints and resolving employee issues * Responsible for the business performance of the area branches, such as monitoring monthly financial data and key operational areas such as inventory levels or gross margin percentage * Establish and maintain a relationship with key customers * Responsible for the productivity, quality of work, and morale of staff * Evaluate policies and procedures and make recommendations to improve efficiency and productivity * Build marketing plans and supplier engagement programs * Lead the external digital strategy around connecting customers and eSales * Ensure outside sales effectiveness through active coaching and performance management * Research market trends and utilizing digital tools for analysis Job Duties Disclaimer: The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrate commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA. Qualifications What You'll Need * 10+ years of sales, marketing, operations, electrical distribution, or similar B2B industry experience * 5+ years of leadership experience * Valid Driver's License * High School or GED - Required * Bachelor's Degree or Equivalent - Preferred * * in Business Administration, Sales, or Marketing preferred Knowledge, Skills & Abilities * Ability to manage P&Ls * Ability to develop and implement sales strategies * Ability to complete analysis utilizing business digital tools * Sales and service oriented, self-motivated, dependable, possess excellent leadership, and customer service skills * Excellent written, verbal, interpersonal, and presentation skills are required * Strong negotiation and interpersonal skills * Ability to develop and coach a team * Experience with Microsoft Office Additional Information Physical Demands: * Sit: Must be able to remain in a stationary position - Constantly - at least 51% * Walk: Must be able to move about inside/outside office or work location - Constantly - at least 51% * Use hands to finger, handle, or feel: Operates a computer and other office machinery - Constantly - at least 51% * Stoop, kneel, crouch, or crawl: Must be able to crouch down to stock shelves, pick up boxes, or position oneself to maintain computers in the lab/under desks/in server closet - Occasionally - up to 20% * Climb or balance: Must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment - Occasionally - up to 20% * Talk, hear, taste, smell: Must be able to use senses to effectively communicate with co-workers and clients and detect hazardous conditions - Constantly - at least 51% Weight and Force Demands: * Up to 10 pounds - Occasionally - up to 20% * Up to 25 pounds - Occasionally - up to 20% * Up to 50 pounds - Occasionally - up to 20% Working Environment: * Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold - Occasionally - up to 20% * Exposed to electrical hazards; risk of electrical shock - Occasionally - up to 20% * Handles or works with potentially dangerous equipment - Occasionally - up to 20% * Travels to offsite locations - Constantly - at least 51% Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law. Our Benefits Include: * Medical, Dental, and Vision Insurance * Life Insurance * Short-Term and Long-Term Disability Insurance * 401K with Employer Match * Paid vacation and sick time * Paid company holidays plus flexible personal days per year * Tuition Reimbursement * Health & Wellness Programs * Flexible Spending Accounts * HSA Accounts * Commuter Transit Benefits * Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few. * Employee Discount Programs * Professional Training & Development Programs * Career Advancement Opportunities - We like to promote from within Our goal is to create a workplace where everyone feels respected, valued, and empowered to succeed as we understand that our success and innovation is enhanced by an inclusive and diverse workforce. Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.

EDUCATION: 4-6 years of progressive IT support/service desk experience, including lead or supervisory duties; or an equivalent mix of education and experience. EXPERIENCE: Hands-on with IT service management (incident, request, knowledge); exposure to problem and change processes. Proven results meeting SLAs, raising first-contact resolution, and improving user satisfaction. Experience hiring, scheduling, and staffing a 24/7 service desk (shift design, on-call rotations) strongly preferred. Player-coach mindset: willing to work the queue, assist on the floor, image/configure devices, and personally resolve escalations. Clear communicator; writes concise user notices and knowledge-base articles. Experience in regulated environments (PCI DSS preferred); casino/gaming exposure is a plus. Collaborates with systems and network teams to support Microsoft platforms (Active Directory, Microsoft 365, Intune), point-of-sale (POS) systems, and gaming servers (e.g., Konami). Must be able to work on-site in State College, PA. SPECIAL REQUIREMENTS: Employment is contingent upon background checks and the ability to obtain and maintain the appropriate Pennsylvania Gaming Control Board (PGCB) license. ESSENTIAL JOB FUNCTIONS: Team leadership: supervise service desk technicians; set schedules, coach performance, and drive SLA adherence and customer satisfaction. Incident management: own day-to-day incidents; assist major incidents by coordinating calls and communications with IT leadership. Problem management: lead user-side analysis; identify trends and known errors with systems/network teams and track remediation to closure. Change support: help structure the change process, prepare change records and user communications, and participate in change review meetings; tie incidents/problems to changes. Knowledge management: own the knowledge base-standards, article lifecycle, and findability; ensure repeat fixes are documented. Request fulfillment: manage the request catalog, intake workflows, and SLAs; escalate non-standard requests appropriately. Asset management: maintain accurate device inventory and checkout/return processes; support audits and lifecycle planning. Service communications: draft clear outage and maintenance notices; provide timely status updates. Quality & training: run quality reviews, playbooks, and onboarding; coordinate advanced trainings with leadership. Collaboration: partner with systems/network teams on escalations, POS and gaming application touchpoints, and user-facing rollouts. On-call & work hours (24/7 environment): Pre-opening may require variable/extended hours to support installs, vendor schedules, soft-open rehearsals, and go-live checklists. Post-opening, participate in a rotating after-hours on-call schedule, including periodic evening/weekend maintenance windows and critical incidents. PHYSICAL REQUIREMENTS: Comfortable with the physical demands of installing/maintaining IT equipment (up to 50 lbs.). Prolonged periods of sitting at a desk and working on a computer. Work may occur on the casino floor and in confined network spaces. This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. Selected applicants will be required to complete an online onboarding process.

The Company PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers. We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do - and they push us to ensure we take care of ourselves, each other, and our communities. Job Summary: The Sr. Manager, Enterprise Servicing (Global Strategic Accounts, GSA) provides strategic leadership, coaching, and operational oversight to a team of Enterprise Servicing Managers (ESMs), ensuring proactive and reactive support for merchants. This leader empowers their team to deliver effective issue resolution within established SLAs, champion merchant servicing excellence, and strengthen account health across their assigned portfolio. The Sr. Manager is accountable for both people leadership and operational outcomes, fostering a culture of accountability, growth, and continuous improvement within the GSA organization. Job Description: Essential Responsibilities: * Oversee the development and implementation of service initiatives * Ensure alignment with organizational goals and objectives * Lead a team of service professionals and provide guidance on service issues * Collaborate with stakeholders to address client needs and enhance service delivery * Monitor and report on service performance and effectiveness Expected Qualifications: * 8+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience. Additional Responsibilities & Preferred Qualifications: * Lead, coach, and develop a high-performing team of Enterprise Servicing Managers (ESMs), providing regular feedback, career development support, and performance management. * Create an inclusive and collaborative team environment that supports learning, accountability, and professional growth. * Oversee daily team operations to ensure timely and effective support across inbound and outbound servicing interactions. * Ensure operational excellence in SLA compliance, ticket resolution, case management, and merchant satisfaction. * Serve as an escalation point for high-complexity or sensitive merchant issues, guiding ESMs in resolution and partnering with cross-functional stakeholders. * Drive team adherence to compliance, risk, and regulatory standards, including PCI DSS and other applicable requirements. * Establish team goals, track performance metrics, analyze data, and identify opportunities for continuous improvement in processes and outcomes. * Guide the team in educating merchants on product functionality, account operations best practices, and compliance obligations. * Collaborate closely with internal partners (e.g., Account Managers, Customer Service, Technical Account Managers, Pricing Operations, Finance, Risk, and Site Reliability Engineering) to streamline problem resolution and strengthen merchant support. * Actively contribute to strategic servicing initiatives within Global Strategic Accounts to optimize scale, improve customer experience, and strengthen operational efficiency. Subsidiary: PayPal Travel Percent: 0 * PayPal is committed to fair and equitable compensation practices. Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience. The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit ******************************* The US national annual pay range for this role is $137,500 to $236,500 PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. Any such request is a red flag and likely part of a scam. To learn more about how to identify and avoid recruitment fraud please visit ************************************ For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations. Our Benefits: At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset-you. That's why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you. We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit ******************************* Who We Are: Click Here to learn more about our culture and community. Commitment to Diversity and Inclusion PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at ****************************************. Belonging at PayPal: Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal. Any general requests for consideration of your skills, please Join our Talent Community. We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply. Notice to Applicants and Employees who reside within New York City. Click here to view the notice.

The Parts & Service Area Manager has revenue-generating sales responsibility with a group of Chrysler, Jeep, Dodge, RAM and Fiat dealerships within the Business Center. This role serves as a liaison between the dealers, the Regional Business Center and FCA Corporate Headquarters who will be responsible for all areas of service and parts marketing, including retail service advertising, promotion and display; retail/wholesale parts and accessory advertising, promotion and display, enhancing dealership processes to improve customer retention and advocacy, training dealership personnel on Mopar products and initiatives. The goal of these activities is to help our dealerships improve sales, customer retention, and profits. The qualified candidate will be expected to: Review and analyze dealer performance, advertising, staffing, financial statements Consult with dealers to maximize their overall service and parts operations Motivate and lead independent entrepreneurs to high levels of performance

The Parts & Service Area Manager has revenue-generating sales responsibility with a group of Chrysler, Jeep, Dodge, RAM and Fiat dealerships within the Business Center. This role serves as a liaison between the dealers, the Regional Business Center and FCA Corporate Headquarters who will be responsible for all areas of service and parts marketing, including retail service advertising, promotion and display; retail/wholesale parts and accessory advertising, promotion and display, enhancing dealership processes to improve customer retention and advocacy, training dealership personnel on Mopar products and initiatives. The goal of these activities is to help our dealerships improve sales, customer retention, and profits. The qualified candidate will be expected to: Review and analyze dealer performance, advertising, staffing, financial statements Consult with dealers to maximize their overall service and parts operations Motivate and lead independent entrepreneurs to high levels of performance

Who is AQUALIS? AQUALIS is the nationwide leading provider of comprehensive water management services focused on maintaining, inspecting, and repairing post-construction stormwater and lift station systems. We provide our clients with environmental compliance while inspiring change by preserving and protecting our most precious natural resource…water. Why work at AQUALIS? AQUALIS provides sustainable water compliance and management solutions for the betterment of our nation's communities and corporations. Working at AQUALIS is a unique opportunity to be a part of an environmentally progressive, sustainable water management team that performs at the highest professional level. We pride ourselves on respect, loyalty, integrity and inclusion. Our Company's culture is supported by our core values: Personal Responsibility & Accountability, Exceptional Customer Experience, and Sustainable & Innovative Water Management. We are committed to providing personal and professional development through continuing education, investment in tools and technology, and position-related training. AQUALIS provides all full-time employees with competitive annual pay raise potential, paid vacation time, eligibility to enroll in a company sponsored group healthcare plan, 401(k) matching, as well as real flexibility and growth potential. Where do YOU fit in? The Assistant Service Delivery Manager (ASDM) is responsible for keeping the Service Delivery team on a challenging schedule during the growing seasons while gathering information for the potential rehabilitation and/or repair of stormwater wetlands, biofiltration systems, proprietary underground storage units, and drainage conveyance infrastructures utilizing Best Management Practices (BMP) for Stormwater Control Measures (SCM). Specific duties include: Assist leading a team of watershed management Service Technicians in maintaining and improving storm drainage systems to mitigate flooding and erosion Identifying and documenting stormwater drainage issues needing repair Operating and maintaining company equipment which includes a pick-up truck & trailer Completing maintenance & inspection reports and tracking crew expenses Coordinating hotel arrangements for the team when overnight travel is required Conducting brief but regular safety trainings

Rexel USA is one of the largest distributors of electrical products, data communication, and related supplies in the United States. Rexel USA operates its electrical distribution business in the United States through eight Regions that go to market under various banner and trade names, including Rexel, Rexel Automation, Gexpro, Mayer, and Platt Electric Supply. In addition to an online store, Rexel USA has a distribution network of over 460 warehouse storefront locations throughout the U.S. Summary: The Area Manager is responsible for developing/coaching their team and providing the profitable and safe functioning of the area branch locations. The Area Manager reviews all aspects of branch operations and plans and implements customer sales growth, supplier engagement and operational initiatives to achieve profitable business growth. Responsibilities include but are not limited to safety, personnel, inventory, and the overall business results of the area. What You'll Do: Develop and manage personnel and their activities, including recruiting, hiring, training, reviewing performance, coaching employees, and disciplining and/or addressing complaints and resolving employee issues Responsible for the business performance of the area branches, such as monitoring monthly financial data and key operational areas such as inventory levels or gross margin percentage Establish and maintain a relationship with key customers Responsible for the productivity, quality of work, and morale of staff Evaluate policies and procedures and make recommendations to improve efficiency and productivity Build marketing plans and supplier engagement programs Lead the external digital strategy around connecting customers and eSales Ensure outside sales effectiveness through active coaching and performance management Research market trends and utilizing digital tools for analysis Job Duties Disclaimer: The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrate commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA. Qualifications What You'll Need 10+ years of sales, marketing, operations, electrical distribution, or similar B2B industry experience 5+ years of leadership experience Valid Driver's License High School or GED - Required Bachelor's Degree or Equivalent - Preferred in Business Administration, Sales, or Marketing preferred Knowledge, Skills & Abilities Ability to manage P&Ls Ability to develop and implement sales strategies Ability to complete analysis utilizing business digital tools Sales and service oriented, self-motivated, dependable, possess excellent leadership, and customer service skills Excellent written, verbal, interpersonal, and presentation skills are required Strong negotiation and interpersonal skills Ability to develop and coach a team Experience with Microsoft Office Additional Information Physical Demands: Sit: Must be able to remain in a stationary position - Constantly - at least 51% Walk: Must be able to move about inside/outside office or work location - Constantly - at least 51% Use hands to finger, handle, or feel: Operates a computer and other office machinery - Constantly - at least 51% Stoop, kneel, crouch, or crawl: Must be able to crouch down to stock shelves, pick up boxes, or position oneself to maintain computers in the lab/under desks/in server closet - Occasionally - up to 20% Climb or balance: Must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment - Occasionally - up to 20% Talk, hear, taste, smell: Must be able to use senses to effectively communicate with co-workers and clients and detect hazardous conditions - Constantly - at least 51% Weight and Force Demands: Up to 10 pounds - Occasionally - up to 20% Up to 25 pounds - Occasionally - up to 20% Up to 50 pounds - Occasionally - up to 20% Working Environment: Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold - Occasionally - up to 20% Exposed to electrical hazards; risk of electrical shock - Occasionally - up to 20% Handles or works with potentially dangerous equipment - Occasionally - up to 20% Travels to offsite locations - Constantly - at least 51% Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law. Our Benefits Include: Medical, Dental, and Vision Insurance Life Insurance Short-Term and Long-Term Disability Insurance 401K with Employer Match Paid vacation and sick time Paid company holidays plus flexible personal days per year Tuition Reimbursement Health & Wellness Programs Flexible Spending Accounts HSA Accounts Commuter Transit Benefits Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few. Employee Discount Programs Professional Training & Development Programs Career Advancement Opportunities - We like to promote from within Our goal is to create a workplace where everyone feels respected, valued, and empowered to succeed as we understand that our success and innovation is enhanced by an inclusive and diverse workforce. Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.

Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork. In this role you will oversee and control day to day operations of all dining services operations at the community. Job Description Follow Company Dining Policy and Procedures and while ensuring that all department personnel are compliant as well. Responsible for the purchasing of all dining food and nonfood items and ensure all purchases for the department achieve 95% DSSI ordering compliance. Balance and maintain budgets for raw food and supplies. Utilize company standard recipes when completing food production for meals. Ensure that food is served at proper temperature and in proper portion sizes to ensure food safety and palatability according to our food temperature policy. Ensure that residents' Prescribed Diets are offered when applicable. Drive high satisfaction by offering our residents choice, dignity and independence in dining according to our hospitality and customer service policy. Ensure operating and cleaning instructions/procedures are developed and implemented for the department. Perform Pre-meal Dining Stand-Up with service staff to review daily menu details. Know and adhere to all company and the local, state, and county health departments regulations and acts as the community's dietary representative for any health department or other required inspections; assure compliance, follow-up to assure any deficiencies are immediately corrected. Ensure all dining areas are clean and safely operating, completes monthly Self Sanitation audit according to the sanitation audit tool and operation and sanitation policies. Interview, manage, train, hire, discipline, and terminate all dining staff personnel as needed. Oversee the scheduling of all food service personnel to maintain compliance with labor budget. Qualifications 3+ years of previous Food Service experience required. Management experience is not required but a plus. Serv Safe and/or other required local, county or state certifications. You have the ability to switch tasks quickly and often. You have a positive and professional attitude and are good at giving clear direction in a respectful demeanor. You take pride in the quality and presentation of food that you have helped to prepare, as well as the cleanliness of the kitchen and dining areas that you work within. You have a generous amount of patience and the ability to effectively communicate with many different types of personalities. Additional Information Senior Lifestyle offers a comprehensive benefits plan to eligible team members including health, dental, vision, retirement benefits, short-term disability, long-term disability, and paid time off. All Senior Lifestyle positions are eligible to use DailyPay, an application that allows you to access your earned but unpaid wages before your next payday.

The District Manager will be full responsibility and accountability for the sales and service productivity, operations and customer experience (the customer journey) of a group of Financial Center locations and managers within the assigned Northwest Bank footprint/geography. The District Manager will engage a group of Financial Center locations to promote business growth through the development of deposits, assets, fee-based services and the development and retention of new and existing consumer and business customers. There will be a level of accountability for community engagement, CRA (Community Reinvestment Act) opportunities and collaboration as well as partnering with the respective HRBP on employee relations. Additionally, the District Manager will be accountable for regularly evaluating employee performance, provide challenging opportunities for career growth, along with ensuring the appropriate coaching is delivered, while being present within the district and collaborating with financial center employees to ensure there is consistent commitment to our company culture and Northwest Bank standards of excellence. Essential Functions • Team Leadership and Development: Provide leadership and guidance to financial center managers and their teams. Conduct regular coaching sessions and performance evaluations to ensure alignment with Northwest Bank standards and goals, utilizing the HR tool. Providing insight to enhance the skills and capabilities of team members. • Profitability and Growth: Manage the sales function for the assigned geography (district) and coach team members, setting the example and tone for a strong sales environment that is collaborative. • Consistently coach to and lead the defined sales and service process for the district using consultative sales skills and appropriate tools to encourage the teams to proactively identify the financial needs of customers or prospects and recommend the appropriate solutions to meet those needs • Customer Experience and Sales: Ensure that all team members adhere to Northwest Bank Standards for Customer Experience. Implement sales initiatives to drive revenue growth and achieve sales goals. Utilize Northwest management tools to monitor and track sales performance, providing support and guidance as needed. • Operational Soundness: Oversee all operational activities within the district, including financial center cash management, compliance with regulatory requirements, and adherence to internal policies and procedures. Implement risk management practices to safeguard assets, minimize fraud, and maintain a secure banking environment. Collaborate with support functions to streamline processes and enhance operational efficiency. • Review and evaluate regular report of Financial Center activity, to include but not limited to staffing, loans, deposits, over-drafts and audits to meet district and regional profit and performance activities. • Compliance and Risk Management: Ensure compliance with all relevant laws, regulations, and internal policies. Implement risk management protocols to mitigate operational and financial risks within the district. • Actively participate in community activities to develop and grow relationships to further benefit the communities we serve. • Employee Experience: Foster a positive work environment by addressing employee concerns and resolving conflicts quickly and fairly. Promote open communication and collaboration among team members. • Talent Management: Actively recruit and maintain a pipeline of diverse viable candidates; select, hire, develop and retain top quality talent by creating an inclusive and respectful team environment. Serve as a mentor and coach to team members, fostering their professional growth and development. Identify strengths and areas for improvement in team members and tailor development plans accordingly. Conduct regular one-on-one meetings to discuss career aspirations, provide guidance, and offer support. • Ensure staff receives proper training to demonstrate ability to sell, cross-sell and/or refer as appropriate to reach individual/team sales and productivity goals. • Community Engagement and CRA Efforts: Represent Northwest Bank in the local community by participating in events and initiatives. Oversee CRA efforts to ensure compliance with regulatory requirements and support the bank's commitment to community reinvestment. • Oversee and lead Marketing initiatives for the assigned district, including partnership and development efforts with Marketing. Additional Essential Functions Essential Functions • Ensure compliance with Northwest's policies and procedures, and Federal/State regulations • Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency • Work as part of a team • Work with on-site equipment Additional Responsibilities • Complete other duties and special projects as requested by management Safety and Health for Supervisors with Direct Reports • Provide leadership and positive direction for maintaining the safety and loss prevention program • Actively participate in and support employee participation in the safety and loss prevention program by ensuring that employees know how to properly report a safety issue, making sure that all accidents are promptly reported to Human Resources and documented, and ensuring that prompt action is taken whenever workplace hazards are identified • Help implement emergency procedures QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Preferred Education High School Diploma or equivalent experience Preferred Work Experience Banking and/or Retail experience 3 - 5 years Sales leadership experience 3 - 5 years Management experience General Supervisory/Manager Knowledge, Skills, and Abilities • Ability to identify existing and potential problems, obtain and evaluate relevant information, identify possible causes of the problems, and suggest an alternative course of action including innovative or creative approaches • Ability to allocate and effectively use information, personnel, time, and other resources necessary for implementation of Northwest's strategic plans • Ability to make decisions, render judgments, and take action on tasks within the scope of given authority in a timely fashion • Ability to develop, evaluate, and implement alternative courses of action, based on correct assumptions concerning resources and guidelines, and support decisions or recommendations with data or reasoning • Ability to present and express ideas and information effectively and concisely in an oral and/or written mode in a manner appropriate for the audience • Ability to listen and comprehend what others are saying and facilitate the open exchange of ideas and information • Ability to motivate and provide direction in the activities of others, appropriately assigning work and authority, in the accomplishment of goals; providing advice and assistance as required • Ability to understand and appropriately apply procedures, requirements, regulations, and policies; maintain credibility with others on specialty matters Additional Knowledge, Skills and Abilities -Position requires the ability to establish self as a leader, to not only perform in a leadership role, but to also be recognized by others as a trusted leader. -Analyze reports, metrics and other data to identify trends, issues and opportunities. -Proven ability to build collaborative relationships across the organization and influence others to achieve desired outcomes, and the ability to lead proactively through change; Strong current business network; viewed as a leader in community organizations with demonstrated business acumen Travel Requirements Frequently to various financial center locations, community and networking events, customer and prospect meetings within designated district as well as trainings and meetings within the Northwest Bank footprint. Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

3rd Shift Sunday - Thursday 11pm to 7am $14/hr base + $0.50 shift differential Our shipping department is seeking an employee for 2nd shift to prepare parts for shipping. Job duties to include, but are not limited to: Pack parts per control plan Ship parts per schedule Oil Impregnate, oil dip, rust ban dip parts Move parts in and out of inventory Filling orders Ability to read/understand the shipping schedule Keep work area near and organized Requirements: Job requires repetitive lifting of moderately heavy boxes and being on your feet for long periods of time. Strong math skills Experience operating a fork truck Benefits: Paid holidays PTO Health Insurance 401k

Our Altoona, PA showroom is looking for a motivated Assistant General Manager - Retail to join our team! In this hands-on role, youll work closely with our General Manager to learn every aspect of sales, guest service, and daily operationsall while preparing to take on a leadership role of your own. Youll also provide support to our Johnstown, PA location as needed, helping both teams succeed and stay connected. If youre passionate about learning, leading, and achieving results, this is your opportunity to grow your career with Ashley | The Wellsville Group! What Youll Do: Learn the Ropes: Shadow management to master sales, operations, and leadership. Wow Guests: Help deliver standout experiences that keep customers raving. Energize the Crew: Join team huddles to align and motivate, learning to set the pace. Coach & Grow: Assist in 1-on-1s to boost associate performance and team vibe. Solve Problems: Support smart, quick decisions to keep the showroom humming. Live Our Values: Bring our Vision, Mission, and Values to life every day. Bridge Locations: Work one shift per week in Johnstown, PA, and cover there during the managers PTO to build connections and know-how. Who You Are: A clear communicator who keeps things sharp and on point. Quick, reliable, and organized, even in the retail hustle. A people-person who builds trust and motivates teams. Ready to lift 75 lbs. with help for product demos. Flexible for 812-hour shifts, including nights, weekends, and holidays. 2-4 years of retail management experience (commission-based a plus). Associates or Bachelors degree preferred, but not required. Able to commute to Johnstown, PA (30 miles away) for one weekly shift and PTO coverage. Why Youll Love Us: Pay That Pops: $60k-$65k base + bonuses, hitting $70k-$75k all-in with your wins. Top-Notch Perks: Health, dental, vision, PTO, 401(k) with match, and killer employee discounts on stylish furnishings. Growth Galore: Train today, lead tomorrowwe promote from within. Team Vibes: Join a crew thats exciting, impactful, and fresh, with pros whove got your back. Home Base + Travel: Based in Altoona, PA, with one weekly shift in Johnstown (short commute!) and coverage there during manager PTO. Ready to Lead the Way? If youre pumped to train, inspire, and grow with Altoonaand flex your skills in Johnstownwe want you! Compensation details: 60000-65000 Yearly Salary PI678660df18d0-31181-39162206

Large, fast-growing casual dining franchisee is seeking an experienced multi-unit District Manager to oversee locations in the State College, PA area. We are searching for dedicated and talented people to join our management team. The principal role of a District Manager is to support the long-term development of your Restaurant Managers and Assistant Managers, ensure that customers are receiving a consistent and positive experience and manage profitability. If you want a challenging but rewarding career, apply today! Job Responsibilities: Build management by selecting, training and developing managerial employees. Establishing and reviewing unit specific performance targets in employee satisfaction, guest service and margin improvement Maintaining company standards in food safety, product and facility specifications Respond expeditiously to guest service needs and demonstrate appropriate decision making skills. Hold management accountable and take appropriate action when needed. Introducing and reinforcing new products and initiatives Coach your team to identify and develop strategies to ensure customer expectations are being met. Analyze the financial performance of your area, understand trends, and drive sales to maximize profitability. Ensures the management team follows processes and performance goals to drive operational improvement. Requirements for this position include: Minimum 5 years of experience in food service management at the multi-unit or district level Excellent verbal and written communication skills Demonstrated track record of workplace achievement in the selection, coaching and development of managerial employees Proven ability to drive employee satisfaction/retention, guest satisfaction and financial performance Excellent planning, organizing and follow-up skills Strong decision making and conflict resolution skills Strong desire to develop their team and actively continue their own development Must be able to manage time effectively and reach objectives within specified time frames Ability to communicate detailed knowledge of restaurant standards, in a top of mind manner, to both employees and managers Benefits Health, Dental, and Life insurance Short Term & Long-Term Disability Bonus Program 401 K Program with company match Paid holiday, vacation and sick time Company Vehicle We are an equal opportunity employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. Salary Description $70,000 - $80,000

Job DescriptionService Manager - State College ABOUT HONEYGROWhoneygrow is a thriving Philadelphia-based fast-casual restaurant with a growing number of locations in the mid-Atlantic and northeast regions. Founded on the principles of bringing people together over quality, wholesome, and simple foods, honeygrow remains committed to its roots. Yet it's our key ingredient - our team - that truly propels and differentiates us in becoming a sustaining, great brand. We believe that our team members are the heart and soul of honeygrow, driving our success and embodying our core values of grit, pride, compassion, and focus. At honeygrow, creating and building a distinctive brand is in our DNA. As a company on the cusp of substantial growth, we are looking for like-minded individuals who share our passion and values to join us in shaping the future of honeygrow. We invite you to be a part of our story and contribute to our journey as we continue to redefine the fast-casual dining experience. honeygrow's success depends on our people. Our restaurants can only prosper and provide opportunities for employment and growth when we continually improve ourselves, and the work we do. We believe that a commitment to uncompromising values and integrity should always support our decisions and actions as we pursue our goals. The following Core Values will guide our team as we move forward: Work hard at work worth doing Your work directly betters people's lives and happiness Enlighten each other to enlighten our guests Always be learning, always be improving Be mindful of your surroundings Exceed expectations BENEFITS: Paid Time Off: Enjoy earned paid time off and one week of sick time granted annually. Holiday Closures: Closed on Thanksgiving, Christmas, New Year's Day, Memorial Day, Fourth of July, and Labor Day. Financial Wellness: 401(k) with company match and free financial wellness counseling Insurance: Medical, Dental, Vision, FSA, Commuter Benefits, and Pet Insurance for qualifying employees. Rewards: Achieve your work goals and get gift cards to popular retailers. Wellness, Perks, & Discounts: Health resources and exclusive savings on entertainment, shopping, and hotels. Meal Benefits: Free shift meals and discounts on meals and drinks on your days off. Competitive Pay: Earn competitive wages plus tips, with instant access to your earnings via DailyPay. Performance Reviews: Annual performance reviews with merit increases for qualifying employees. Referral Bonus: Earn up to $500 for referring a friend. Anniversary Gifts: Celebrate your work anniversaries with special gifts. Career Growth: Opportunities for advancement and training in culinary and hospitality. ROLES + RESPONSIBILITIES: Lead honeygrow restaurant operations through understanding and enforcing all policies, procedures, standards, training programs, and cultural points. Strive to be a honeygrow top performer, someone who has the desire and ability to perform excellent work, and whose constant effort elevates them, their team and honeygrow. Support the General Manager in teaching the team how to be top performers empowered to achieve hg Standards. Demonstrate integrity, honesty, knowledge, and the ability to exceed expectations of guests and team members alike while promoting the culture, values, and mission of honeygrow. Fully comprehend and be able to perform every station in the restaurant and be trained on all functions through the Service Manager level. Oversee cash management, nightly report packaging, and all other administrative work relative to daily operations. Actively train, coach, and develop all employees with patience and diligence. Ensure that we deliver a fantastic guest experience executing our hg Engine efficiently with every guest on every shift. Our hg Engine is comprised of speed, accuracy, cleanliness, superior product, and hospitality. Ensure that we follow all the food safety guidelines and procedures. Effectively supervise scheduled shifts. Uphold the restaurant to hg facilities standards and lead the restaurant's preventative maintenance plan. Complete facilities and food safety processes, including but not limited to completion of opening/closing checklists, line checks, and daily/weekly cleaning checklists. REQUIREMENTS: Must be at least 18 years of age. Must be able to meet the scheduling needs of the restaurant. Strong food prep experience. ServSafe Certification preferred. Previous training experience preferred. Minimum one year of restaurant experience. PHYSICAL REQUIREMENTS: Must be able to stand and walk for extended periods. Must be able to lift and carry up to 50 pounds. Must possess close vision, distance vision, and peripheral vision. Must be able to frequently bend, stoop, and reach. Must have dexterity to handle kitchen equipment. Must be comfortable working near open flames. Must be able to work in a fast-paced environment with hot and cold areas. Must be able to work in tight spaces. Must be able to work and communicate effectively in an environment with high noise-levels. honeygrow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, physical or mental disability, or covered veteran status., or any other class protected by applicable law. EEO Employer M/F/Vet/Disabled. If you require reasonable accommodation during any part of the employee selection process or employment process, please direct all inquiries to ****************. honeygrow does not accept unsolicited resumes from third-party recruiters or employment agencies and is not responsible for fees from recruiters or other agencies except under specific written agreement with honeygrow. Any unsolicited resumes sent to honeygrow are deemed to be the property of honeygrow, and honeygrow reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency.Pay or shift range: $17 - $18.25 per hour + tips The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Focused on continuous improvement of sales, operations, processes, technology, and policies. Designs and executes strategies for various initiatives/projects. Contributes to the development of construction programs such as quality assurance. Assesses operational and financial risks for proposed construction projects. Strong multitasking and leadership skills are essential, with the ability to effectively delegate tasks. Essential Duties and Responsibilities: Design and execute strategies for HVAC construction initiatives and quality assurance programs. Improve operational systems, processes, and policies to enhance efficiency and profitability. Maintain P&L responsibility and ensure accurate cost estimates. Foster a positive work environment promoting creativity, teamwork, and accountability. Prepare and review financial reports to achieve annual group financial goals. Conceptualize HVAC Design/Build projects including warehouses, office spaces, and retrofits. Manage HVAC Designers by performing load calculations and preparing CAD drawings. Review HVAC design outputs for accuracy and feasibility. Perform sales to existing clients and pursue new opportunities. Meet clients to understand goals and propose HVAC systems that meet budget and performance needs. Cultivate relationships with new and existing clients. Manage HVAC Estimators in preparing proposals including ductwork, piping, equipment, and subcontractor costs. Review all outgoing bids to assess risk and determine profit margins. Track, analyze, and report sales and operational data. Manage Project Managers overseeing sold projects. Conduct weekly project scheduling and financial review meetings. Supervise completion of final punch lists and coordinate service contract opportunities. Lead and motivate department personnel. Develop and implement procedures for operational excellence. Perform other duties as directed by management. Experience and Skills: Bachelor's Degree or Operations Management experience required Valid driver's license and clean driving record Strong knowledge of HVAC codes, estimating, financials, and P&L Ability to read construction documents, blueprints, and HVAC plans Strong math and mechanical aptitude Excellent time management, organization, decision-making, and leadership skills Proficiency in Microsoft Office, especially Excel Previous project management experience preferred Physical Demands/Work Environment: Regularly required to stand, walk, sit, use hands, reach with arms Frequently required to climb, balance, stoop, kneel, crouch, crawl, talk, or hear Occasionally required to taste or smell Must frequently lift/move up to 10 pounds Vision requirements include close and distance vision Frequently exposed to moving mechanical parts and electrical shock risk Occasionally exposed to wet/humid conditions, heights, extreme temperatures, explosives, radiation, and vibration Disclosure Statement: s assist organizations in ensuring that qualified employees are selected. They are also essential to an effective appraisal system and related promotion, transfer, layoff, and termination decisions. Well-constructed s are an integral part of any effective compensation system. All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization and The Tustin Group as an Equal Opportunity Employer. s are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law. Job descriptions are not an offer of employment.

We're a national Wireless Preferred Retailer with 200+ retail stores across the U.S. Since '93, we've been providing superior service and quality wireless products featuring the latest in technology. As a recognized leader in the wireless retail industry, we consistently deliver the solutions and service our customer's demand! Do you think you have what it takes to be an Archer? If so, keep reading! Arch Telecom's Retail Associate Managers (RAM) work as part of a Retail Team to bring the brand to life. They live and breathe the brand and Arch Telecom's Core Values. Our RAMs are brand ambassadors, they create energy and excitement around our products and services. They thrive in a fast-paced fun environment where customer needs are their first focus. They immerse themselves in meaningful connections with our customers by building new and deepening existing relationships. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where you will be expected to work with your team to build required skills as well as assist the Retail Store Manager in all operational duties. What you'll do in your role? Learn and build proficiency in customer service, while concurrently providing a best in class customer experience and building loyalty by: * Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store * Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store. * Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices. * Guide your customers through their purchasing experience thoughtful questions, informative answers and sharing your expertise. * Assist Retail Store Manager is daily operations and coaching. Become proficient in the use of digital tools designed to enhance interactions and onboarding to actively demonstrate: * How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network! * Why plans and services will let our customers live unlimited, feel the love, stay connected and go further. * How we're redefining how wireless is done, down to device and account inspection, review and troubleshooting. Complete training on in-store experience, new skills and processes, knowledge of systems and reference resources. Build relationships with and partner with employees across channels, including business and customer service to: * Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment. * Successfully identify and handoff small business leads. * Develop strong peer relationships where we are all accountable for the company's success. * Be willing to have a good time while providing first class customer experience The ideal candidate will bring: * Leadership! * Competitive drive and demonstrates the confidence to succeed in a fast-paced sales environment. * Willingness to lead your team, sharing best practices, while serving customers and providing resolutions to issues. * Being effective with operational, financial and performance management. * Amazing communication skills, to your team and customers. * Prior wireless sales experience. What's in it for you? * Employee Stock Ownership Program (ESOP) * Competitive hourly pay * Bonus earnings * Automatic raises when reaching attainable milestones * Exciting opportunities for career advancement * A culture of care & excellence * Health Benefits for Full Time Employees What "must haves" do you need? * Be at least 18 years of age * High school degree or GED * Ability to stand for long periods of time * Ability to lift objects weighing up to 25lbs * Reliable transportation * Full Time (40 hours) Diversity & Inclusion is a foundational principle of Arch Telecom. Embracing a diverse workforce is a significant contributor to our success as an organization. Employees with diverse perspectives, backgrounds, and experiences allow us to better reflect the communities whom we serve and result in a superior customer and employee experience. We embrace the diversity that makes our employees unique, and we welcome everyone to our team. YOU BE YOU! Apply Now: ******************* Inquiries: **************************

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary In consultation with the General Manager, the Manager of Operations manages, supervises, and coordinates the day-to-day operations of the complex including but not limited to maintenance, set-up/changeovers, custodial/housekeeping, landscaping/grounds keeping, equipment safety and capital projects. This employee also provides overall administrative planning, direction, and policies to operating managers and supervisors, assuring the highest quality service program to assure booking and rebooking of events. The Manager of Operations ensures an effective and cost-efficient program by controlling departmental operating budget while providing highly responsible staff assistance to the General Manager. This role pays an annual salary of $60,000-$70,000. Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays) This position will remain open until November 14, 2025. About the Venue While owned by Indiana University of Pennsylvania (IUP), IUP selected OVG360 to manage the daily operations of the Kovalchick Complex. OVG360, a division of Oak View Group, is a full-service venue management and hospitality company that helps client-partners reimagine the sports, live entertainment, and convention industries for the betterment of the venue, employees, artists, athletes, and surrounding communities. Responsibilities Oversees overall daily operation and maintenance of the facility and all systems. This includes HVAC, sound, electrical, plumbing, fire protection, life safety, workplace safety, communications, scoreboard sytems, pest control, custodial services, etc Participate in the development and administration of the facility's operations and capital budgets; forecast of additional funds needed for staffing, equipment, materials, and supplies; monitor and approve expenditures; implement adjustments as necessary Oversees the advancing and communicating of event information to the appropriate departments and staff Oversees the operation of event set-up and tear-down, i.e. basketball floor, stage risers, chairs, signs, banquet functions, etc Acts as liaison with City and County Services for numerous facility related functions (City Codes, Parking, Licenses, permits, inspections, warranties, etc) Select, train, motivate and evaluate staff; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline and termination procedures Responsible for Health & Safety compliance Develop and update comprehensive management reports and manuals (i.e. Operations Manual, Annual Preventative Maintenance Plan, Annual Facility Report, Fire Code Rules & Regulations, etc) Demonstrate continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service Conduct a variety of organizational and operational studies; recommend modifications to programs, policies, and procedures as appropriate Establish and maintain effective working relationships with staff, facility stakeholders and facility users Direct and monitor the work of contractors, engineers and architects on building projects Maintain hazardous materials communication program, and material safety data sheets; maintain knowledge of changes in pertinent Federal, State and Local regulations All other duties as assigned by the General Manager Qualifications B.S. or B.A. degree from an accredited college/university. 3-5 years relavent experience Must show demonstrated knowledge of physical plant management, management skills, and experience in work crew supervision in facility operations. Ability to work event nights, weekends and holidays as required. Knowledge of budget preparation and control. Knowledge of OSHA requirements. Basic Knowledge of boilers, chillers, refrigeration and ice making Basic Knowledge of Fire Alarm/Fire Protection systems Knowledge of Event production and theatre technology Capable of operating in Microsoft Office applications including: Excel, Word, Outlook Ability to supervise the work of others Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment Ability to speak, read and write in English Ability to work well in a team-oriented, fast-paced, event-driven environment Working knowledge of equipment safety, facility maintenance and housekeeping Excellent customer service skills Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

In collaboration with the Service Line Director Cancer Services, Manager Cancer Services is responsible for the administration, direction and coordination of work efforts within the Radiation Oncology (including program Accreditation) The manager assumes the responsibility to manage the day-to-day operations to achieve efficient, high quality patient care and an environment conducive to staff growth and satisfaction. Position will advance the mission, goals, and objectives of the organization in compliance with legal and regulatory agencies, and accepted standards of practice, and consistent with internal policies and procedures. The manager directs and develops staff; collaborates with multidisciplinary professionals; and provides service excellence. The Manager assists the Director with • Long-term strategic planning for the workforce; • Establishing and implementing standards for practice and maintain authority, accountability and responsibility for staff in their area of responsibility; • The ongoing support and cultivation of a culture of shared decision making; • Budgeting and Planning. LEADERSHIP VALUES The MNH Leadership Values we are striving to emulate: • Respect, appreciation and caring for all-positive outlook • Initiative, achievement oriented, drive for excellence and continuous improvement; perseverance and ability to see the big picture • Teamwork and support for others; interdependence and commitment to the collective; system success as opposed to individual achievement or credit • Open, respectful, candid communication; handles conflicts and differing points of view directly; doesn't shy away from difficult issues or conversations • Stewardship of resources and passion for efficiency • Ownership of actions and results focused • Resilient; adaptable to change; perseveres in the midst of challenges • Courage MINIMUM REQUIREMENTS Education: Bachelor's degree in healthcare discipline or related discipline. Master's Degree preferred. Experience: Five years of healthcare experience Three years progressively responsible managerial experience in a health services organization Experience in cancer care preferred Knowledge, Skills, Abilities: Demonstrated leadership and management skills. Demonstrated ability to work under stressful situations. Demonstrated oral and written communication skills. Effectively functions as a liaison among staff, physicians, medical center administration, and ancillary departments. Uses tact, sensitivity, sound judgment, and a professional attitude constantly. Consistently demonstrates maturity for accountability of job performance. Conducts business in a professional and cordial manner that upholds the integrity and reputation of Mount Nittany Medical Center. Knowledge of human resource laws and regulations as they relate to the management of staff. License/Certification/Registration: Current Pennsylvania Registered Nurse licensure, or American Registry of Radiologic Technologist credentials if applicable. Meets the American Heart Association's standards for Healthcare Provider Basic Life Support (BLS) and renews BLS every two years. Oncology Certified Nurse credential or ONS Radiation Therapy Certificate preferred SUPERVISION RECEIVED Receives minimal supervision from the Director. Performs all duties in an independent manner with little or no need for direct supervision. SUPERVISION GIVEN Supervises the activities of the unit/department staff. ESSENTIAL FUNCTIONS Manages a workforce that demonstrates and champions the organizational vision, mission, values, work ethic and competency. Interviews and selects staff. Conducts timely performance evaluations. Conducts counseling of staff and disciplinary action when necessary. Schedules staff taking into consideration individual schedules and patient care needs. Assures competency of staff. Provides leadership to staff through mentoring, problem solving and conflict resolution. Fosters effective communication, cooperation and collaboration. Provides an environment that is conducive to collaborative practice, quality management and improvement, and patient and staff satisfaction. Assures collaborative input and guidance in developing policies and procedures. Apprises staff of policy and procedure revisions. Ensures adherence to set policies and procedures. Presents changes and innovations in a positive manner; functions as a positive professional role model, and administrative resource. Provides an open climate and flexible schedule to promote communication with staff. Meets regularly with the Service Line Director Cancer Services, physician medical directors, medical staff and supervisors to ensure that department needs are met. Supports Cancer Committee Meetings in collaboration with the Medical Director of the Cancer Program. Collaborates with the Department Medical Director, Service Line Director, and other Managers of the Cancer Program to provide strategic planning insights for the Cancer Program. Evaluates and revises programs and/or services provided through the Cancer Program in response to changing patient population needs, new technology, and organizational goals. Establishes a communicative and collaborative relationship with other hospital departments, the medical staff, and the community. Conducts department meetings to provide information to staff, share staff perceptions and suggestions of changes and/or problems in established procedures and to enhance department development. Demonstrates fiscal responsibility through the preparation and management of an appropriate capital, personnel, and operational budget and overseeing the appropriate utilization of material resources. Prepares the annual capital, operational, revenue, and FTE budgets. Monitors expenses to continually improve departmental efficiency and productivity. Ensures the quality and availability of necessary equipment and supplies. Monitors utilization of supplies and equipment. Evaluates and approves all requested purchases for feasibility and functionality in conjunction with departmental and organizational mission and goals. Manages the development, implementation and evaluation of the departments' quality improvement plans. Ensures the development of annual Performance Improvement Plans and Indicators. Evaluates the Cancer Registry's data management, quality management and improvement, and patient outcomes through studies utilizing the registry's database in collaboration with the Medical Director of the Cancer Program. Assigns staff a participatory role in the process improvement activities. Assures that the standards for accrediting agencies including the Joint Commission are maintained. Insures outstanding service to patients, staff and the community and participates in community activities that support the organization. Shares, interprets, and encourages the use of theoretical information with health care providers, families, and the community. Respects the religious, cultural, and ethnic practices of individuals or groups. Provides leadership in development and evaluation of public education materials and programs. Assures that current educational materials specific to health promotion and cancer prevention, detection, and control, are available. Functions as a resource for the community for cancer-related information and services. Evaluates and revises programs and/or services provided through the Cancer Program in response to changing patient population needs, new technology, and organizational goals. Assures a multidisciplinary approach to the provision of services. Adheres to the hospital policies regarding patient confidentiality. Functions as a resource and advocate for the patient. Assures that the services are provided in a nonjudgmental and nondiscriminatory manner that is sensitive to patient diversity. Assures that the services are delivered in a manner that preserves/protects patient autonomy, dignity, and rights. Functions as a primary liaison and resource for community organizations such as the American Cancer Society Works within the community to provide support groups for cancer patients. Oversees delivery of cancer screening programs. Performs professional clinical functions as required. Functions as a clinical resource in area of specialization. Maintains standards of professional practice as outlined by regulating agencies and licensing/certifying organizations. Acts in accordance with a defined scope of practice for the license/certification that he/she possesses. Participates in professional growth and development activities. Practices health behaviors consistent with health promotion as a role model for the public. Initiates independent learning activities to increase knowledge of oncology concepts and skills. Presents and/or participates in ongoing continuing education activities. Continually updates knowledge of political, cultural, social, and ethical issues related to oncology. Demonstrates professional responsibility by participation in appropriate professional and community organizations. Models behaviors that reflect continued personal and professional growth. NON-ESSENTIAL FUNCTIONS Performs related and miscellaneous duties as assigned.

About us Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us. When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve. How we reward you 401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% Healthcare plans to support your needs Virtual doctor visits Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program 15% Associate Discount Dave Ramsey's SmartDollar Program Associate Assistance Program RK Cares Associate Hardship Program 24/7 Chaplaincy Services What You'll do The purpose of the Assistant Store Manager is to oversee various responsibilities, including inventory management, associate leadership, and customer engagement. Your ability to make strategic decisions, cultivating a high-performing team, and ensure operations excellence will be critical to our store's success. Foster a positive and inclusive work environment that promotes teamwork, professionalism, and continuous improvement. Oversee inventory management, stock replenishment, and merchandise displays to optimize sales and customer satisfaction. Make impactful decisions related to hiring, coaching, performance management, and terminations for associates under your leadership. Conduct comprehensive performance reviews for associates reporting to you, identifying areas for development and recognition. Define expectations for associates and hold them accountable for their roles, fostering a culture of accountability. Champion exceptional customer service by engaging with customers, addressing inquiries, resolving issues, and enhancing their shopping experience. Coach and train associates on the customer engagement model, contributing to a high-performing team that consistently delivers exceptional customer experiences. Address any negative customer experiences by defusing situations and empowering your team to resolve issues effectively. Regularly update the Store Manager about departmental performance, associate progress, operational efficiencies, and customer feedback. Ensure that the store operates in accordance with safety regulations, company policies, and industry standards. Ensure that all operational procedures and processes align with company policies, standards, and legal regulations. Help drive company initiatives, such as the customer engagement model, RK Visa Card, RK Plus Protection Plan (RKPPP), etc. Supervise the appropriate procedures for disposing of firearms in all gun transactions when designated. May be required to conduct regular audits to assess compliance in areas such as sales transactions, cash handling, inventory management, firearm audits and security protocols. May be required to analyze shrinkage data, identify trends, and implement measures to minimize loss and improve operational efficiency. Demonstrate the autonomy, independent judgment, and discretion in leading the team to achieve or exceed the goals and strategies of the store. Participate in cross-training for flexibility in various departments and responsibilities. Use discretion and independent judgment in daily decisions while maintaining a high level of confidentiality and professionalism. Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments. Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively. Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement. Perform other duties as assigned. Supervisory Responsibilities Yes Essential Qualities for Success At least 2 years of retail experience or equivalent combination of experience and education. Proven track record of success and a desire to take on increasing levels of responsibility and leadership. Ability to provide clear direction, set performance expectations, and motivate team member to deliver high quality results. Demonstrated ability to mentor, coach, and develop associates, fostering a positive and collaborative work environment. Excellent verbal and written communication skills to convey ideas, instructions, and information clearly and concisely. Demonstrated ability to actively listen, ask relevant questions, and provide thorough and articulate responses. Strong interpersonal skills to build rapport, foster relationships, and collaborate effectively. Strong orientation toward process-driven approaches, demonstrated through previous experience an accomplishment. Proven ability to analyze and optimize complex processes to achieve operational excellence. Contribute to the decision-making process by actively participating in discussions, providing insightful input, and challenging ideas constructively. Demonstrated experience making sound decisions in a professional context. Proven track record of evaluating options, considering relevant factors, and achieving desired outcomes. Comfortable navigating computer systems and software to assist customers or manage activities. Demonstrated ability to prioritize activities, meet deadlines, and maintain a high level of attention to detail. Proven track record of consistently producing error-free work and meeting quality standards. Demonstrated experience applying a flexible mindset that allows for the successful navigation of ambiguity and uncertainty. Strong resilience and adaptability to maintain a positive attitude in the face of adversity and setbacks. Proficiency with Microsoft Office Suite or related software. Working knowledge of Microsoft Office Suite. Flexibility with hours: ability to work a 50-hour workweek (10-hour shifts, 5 days per week) with varied hours, days, night, and weekends as business dictates. Must meet federal requirements to qualify to obtain a Federal Firearms License (FFL) and any applicable local requirements. Physical Requirements Ability to maintain a seated or standing position for extended durations. Ability to operate machinery such as a forklift, pallet jack, handheld inventory device and other retail equipment. Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently. Able to navigate and access all facilities. Skill to effectively communicate verbally with others, both in-person and via electronic devices. Close vision for computer-related tasks. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law. We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit *********************