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Operations Manager
Amazon 4.7
Service manager job in Reno, NV
External job description
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.
Our Operation's workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer's door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.
Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Operations Managers based on location preference and the business' current openings.
Key job responsibilities
Key Responsibilities and Job Elements:
- Support, mentor, and motivate your salaried and hourly workforce
- Lead large-scope projects with site and regional impact
- Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
- Manage safety, quality, productivity, and customer delivery promises
- Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
- Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
- Stand/walk for up to 12 hours during shifts
- Work in an environment where the noise level varies and can be loud
- Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
- Continuously climb and descend stairs (applies to sites with stairs)
Basic Qualifications
- 3+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Preferred Qualifications
- 1+ years of performance metrics, process improvement or lean techniques experience
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at ******************************* .
USA, NV, Reno - 91,000.00 - 136,500.00 USD annually
$106k-147k yearly est. 2d ago
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Construction Operations Manager
Energytwo LLC
Service manager job in Sunnyside-Tahoe City, CA
*If you are a recruiter or staffing firm, please don't reply to this job posting. Thank you.*
About the Company
E2 is a clean energy tech company providing rapid-installation power solutions for businesses and communities. Our solutions rely on industry-leading, American-made components currently performing in markets throughout the world. EnergyTwo DevCo LLC designs, develops and manages clean energy generation, storage and electric vehicle (EV) charging systems for businesses and streamlines construction by containing all components and digital smarts in one unit, the E2 PowerPad.
About the Role
We are seeking an Operations Manager with deep experience in both renewable energy and general construction. This role oversees the execution of distributed architecturally relevant solar and energy infrastructure projects, ensuring quality, budget alignment, safety, and timelines from planning to commissioning.
Responsibilities
Lead and manage construction operations across multiple renewable and general construction projects.
Oversee project scheduling, subcontractor coordination, procurement, and site execution.
Ensure compliance with all safety, building, and electrical standards.
Develop project budgets and monitor progress with financial accountability.
Support forecasting, staffing, and scaling of operations.
Maintain strong relationships with project owners, permitting agencies, and field teams.
Qualifications
5+ years in project management, as well as construction operations.
Demonstrated portfolio of solar installations (MW-scale preferred) or comparable infrastructure projects.
General Contractor background strongly preferred.
C-10 and/or C-48 license required.
Strong leadership, communication, and planning abilities.
Able to travel to job sites regionally (nationally?)
$77k-136k yearly est. 1d ago
Manager, Gas Service
Berkshire Hathaway Energy 4.8
Service manager job in Reno, NV
NV Energy is looking for qualified people to join us in one of the premier energy companies in the West. Located in the fastest growing state in the United States, NV Energy provides electricity to 1.3 million customers throughout Nevada as well as a state tourist population exceeding 40 million annually. Among the many communities we serve are Las Vegas, Reno-Sparks, Henderson, Elko and South Lake Tahoe. We also provide natural gas to more than 155,000 citizens in the Reno-Sparks area. At NV Energy, we celebrate diversity, equity and inclusion. NV Energy is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, medical condition, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law. NV Energy has an exciting career opportunity available. Take the next step in your career and apply now!
Essential Education, Skills, and Environment
Education and Work Experience
Bachelor's Degree in a related area plus five (5) years of related work experience. Candidates who do not possess a bachelor's degree must have a minimum of 9 years of related experience.
Specialized Knowledge and Skills
Demonstrated knowledge of:
gas distribution system operation, maintenance and construction standards and practices
DOT regulations governing gas distribution systems, company construction practices and standards, as well as federal, state and local codes, orders and rules that apply to gas metering and regulation
Company's collective bargaining agreement.
Demonstrated skills such as:
Planning, time management, communication, decision-making, organization, and interpersonal skills.
Equipment and Applications
PCs, word processing, spreadsheet and database software.
Work Environment and Physical Demands
General office environment with some field work for supervision and emergency response.
Essential Duties and Responsibilities
Manages the field operations personnel who perform on-site routine services including gas meter and regulator installations, gas equipment adjustment and repair, and responding to gas service complaints and gas leaks. Coordinates with Customer Service and Dispatch to ensure appropriate response to customer service and emergency calls. Facilitates the resolution of design/construction issues and problems as they impact long term maintenance objectives for gas facilities. Collaborates with new business to ensure meters are connected to the network in a timely manner.
Plans, develops, and implements employee skills training, cross training, and career development; ensures a safe and healthy working environment.
Establishes unit goals and objectives in support of business operations through the development of group and individual performance plans and ongoing assessment of progress relative to workload measures and performance standards.
Serves as a liaison of the Gas Distribution division and communicates gas issues clearly and effectively, both internally and externally. Ensures highest level of customer services to internal and external customers.
Responds to emergency maintenance and repair activities during emergency gas events as outlined in the Gas Operations Plan for investigation and root cause analysis. Protects the safety of the public, company property, and personnel by ensuring emergency maintenance and repair activities during emergency events are performed safely, maintaining compliance with all company and regulatory safety procedures, policies and practices.
Performs the functions of a duty supervisor (after hours) for emergencies and as outlined in the Gas Operations Plan.
Monitors and enforces all compliance requirements for area of responsibility.
Ensures all compliance aspects of position are known and followed; understands and complies with all policies, codes and regulations applicable to position and company.
Performs related duties as assigned.
$90k-109k yearly est. Auto-Apply 6d ago
Service Technician/Lead - Dayton, NV
Sherman and Reilly 3.8
Service manager job in Dayton, NV
Sherman + Reilly is seeking a skilled and hands-on Service Technician/Lead to join our team in Dayton, NV. This role is responsible for repairing and maintaining heavy equipment, providing remote troubleshooting support, and ensuring excellent customer service. The ideal candidate will have strong technical expertise, leadership ability, and a commitment to safety and quality.
Requirements
Key Responsibilities:
• Perform mechanical and electrical repairs on heavy equipment at customer sites and in-house
• Troubleshoot hydraulic, electrical, and mechanical systems remotely and on-site
• Lead service operations and support a team of technicians
• Provide equipment training and technical support to customers
• Manageservice records, parts inventory, and maintenance schedules using SAP
• Travel to customer locations as needed
• Ensure compliance with safety policies and DOT requirements
Qualifications:
• Previous experience as a service technician or mechanic
• Strong knowledge of electrical and hydraulic systems
• Ability to read schematics and solve technical problems
• Excellent customer service and communication skills
• Ability to lift up to 50 lbs and pass a DOT physical
• Familiarity with SAP and scheduling software is a plus
• Willingness to travel and work independently or as part of a team
$113k-167k yearly est. 60d+ ago
SSO Global Service Solutions Product Manager
Ralliant
Service manager job in Carson City, NV
Remote The Global Service Product Marketing Manager is the strategic and executional leader responsible for shaping and scaling Tektronix's global service strategy across the Service Solutions Organization (SSO). In this highly visible role, you will define the vision, roadmap, and go-to-market strategy for our full services portfolio-ensuring our solutions deliver measurable customer value, market differentiation, and profitable growth across Tektronix, Keithley, and Elektro-Automatik.
You will be the champion of service innovation at the intersection of Product, Sales, Marketing, Operations, and Customer Success. You bring deep customer understanding, commercial acumen, and data-driven decision-making to build offerings that win in the market and accelerate attach, renewals, and long-term customer loyalty.
This is a role for a builder: someone who thrives in cross-functional environments, influences without authority, and turns insights into compelling products, pricing strategies, and bold market plays.
**Primary Responsibilities:**
Service Portfolio Leadership
+ Own the end-to-end lifecycle of the global service portfolio-defining a clear service vision, strategy, and multi-horizon roadmap.
+ Leverage customer, competitive, and market insights to prioritize offerings that drive revenue, attach, and margin growth.
Business Ownership & Performance
+ Deliver monthly, quarterly, and annual business targets (revenue, attach rate, coverage, profitability).
+ Apply Ralliant Business System (RBS) principles to drive disciplined planning, commercial execution, and continuous improvement.
Go-to-Market Strategy & Execution
+ Lead the global go-to-market strategy for new and existing service offerings.
+ Partner with Instrument Product Management, Sales, Marketing, and global channel teams to drive adoption, market share, and attach.
+ Develop sales enablement assets, competitive positioning, and high-impact training that elevate the field's ability to articulate value.
Value Proposition & Messaging
+ Define and communicate compelling value propositions rooted in customer insights, industry trends, and differentiated service capabilities.
+ Ensure consistent, customer-centric messaging across global regions and partner organizations.
Customer Insights & Competitive Strategy
+ Conduct VOC, market research, and competitive analysis to deeply understand customer workflows, pain points, and buying preferences.
+ Identify emerging service trends, pricing shifts, and competitive threats-and translate them into actionable strategies.
Cross-Functional Alignment & Delivery
+ Align SSO Operations, Tektronix business units, and global teams to deliver world-class service performance against SLAs.
+ Drive consistent global execution, ensuring offerings are delivered at high quality and scale.
Pricing & Commercial Strategy
+ Own global pricing strategy for services, warranties, lifecycle programs, and EOL policies.
+ Partner with regional leaders to maximize price realization, mix enhancements, and profitability improvements.
Strategic Leadership & Planning
+ Contribute to SSO's long-term strategic planning, policy deployment, and 3-5-year growth initiatives.
+ Operate as a thought leader who challenges the status quo and brings forward data-driven, transformational ideas.
Performance Management and Rhythm of the Business
+ Achieve monthly, quarterly & annual business goals and key performance metrics (including but not limited to revenue, attach rate, and profitability) through use of FBS, effective business leadership, execution of commercial strategies, and partnership with Tek instruments & marketing teams.
**Essential Competencies:**
+ Customer Obsessed - derives meaningful customer insights that can be turned into compelling end user solutions.
+ Deliver Results - drives change through others to deliver measurable results.
+ Strategic - converts transformative ideas to practical steps & solutions that deliver real results.
+ Innovate for Impact - delivers breakthroughs by taking risks, experimenting, and iterating quickly.
+ Inspiring - exhibits strong leadership skills characterized by a high degree of humility, strong followership, and the ability to work at multiple levels of the organization to drive results.
+ Build extraordinary teams - leads inter-company and cross-functional teams to meet objectives and demonstrated organizational agility to interface with and influence all levels of the organization and across functional boundaries.
+ Courageous - challenges the status quo and makes difficult decisions0.
+ Adaptable - learns from mistakes and adjusts quickly and accordingly.
+ Lead with RBS - analytical thinker, process-oriented, obsessed with continuous improvement, and manages by fact gathered at _Gemba_ .
**Qualifications:**
+ Bachelor's degree in business, Marketing, Engineering or related technical field; MBA or MS in Management preferred.
+ 5+ years of product marketing or product management experience with demonstrated commercial ownership (P&L, pricing, lifecycle).
+ Proven success marketing products or services globally and growing market share in competitive environments.
+ Strong experience driving operational excellence using kaizen, root-cause analysis, and continuous improvement tools.
+ Demonstrated ability to balance short-term performance (orders, revenue, profitability) with long-term strategic initiatives.
+ Experience in branded B2B or B2C organizations, ideally with complex, technical, or service-based offerings.
+ Track record of leading VOC-driven product strategies and identifying new revenue/growth opportunities.
+ Ability to influence and lead across matrixed organizations, building trust and alignment across product, sales, marketing, and operations.
\#LI-TD1
**Ralliant Corporation Overview**
Ralliant, originally part of Fortive, now stands as a bold, independent public company driving innovation at the forefront of precision technology. With a global footprint and a legacy of excellence, we empower engineers to bring next-generation breakthroughs to life - faster, smarter, and more reliably. Our high-performance instruments, sensors, and subsystems fuel mission-critical advancements across industries, enabling real-world impact where it matters most. At Ralliant we're building the future, together with those driven to push boundaries, solve complex problems, and leave a lasting mark on the world.
**About Tektronix**
Tektronix, a wholly owned subsidiary of Ralliant Corporation, is a place where people are challenged to explore the boundaries of what's possible, bringing the digital future one step closer every day. Through precision-engineered measurement solutions, we work with our customers to eliminate the barriers between inspiration and realization of world-changing technologies. We believe that cultivating a deeper sense of loyalty and belonging is key to how we attract and retain our best people. This reality inspires our Inclusion & Diversity vision, We Are More Together, and guides our approach as we all work toward creating great places where our teams work and thrive. Realize your true potential at Tektronix - join us in revolutionizing a better tomorrow!
We Are an Equal Opportunity Employer. Ralliant Corporation and all Ralliant Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Ralliant and all Ralliant Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@Ralliant.com.
**Pay Range**
The salary range for this position (in local currency) is 101,500.00 - 188,500.00
$109k-169k yearly est. 33d ago
Customer Service Supervisor
DSV 4.5
Service manager job in Reno, NV
DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at ***********
Location: USA - McCarran, Reno 3300 Waltham Way Suite 106
Division: Solutions
Job Posting Title: Customer Service Supervisor
Time Type: Full Time
Position Description Summary: Responsible for coordinating activities of various types of service agents providing customer support services.
Principal Accountabilities (The following is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all expectations.):
• Responsible for the supervision and development of customer service agents, specialists, and coordinators. Responsible for developing, motivating and supervising a world-class customer service team
• Answer questions about services
• Key information into computer to compile work volume statistics for performance purposes and to keep records of customer service requests and complaints
• Handle customer complaints, adhere to client protocol and SOP's. Audit, research, report, and resolve customer service issues
• Assist with maintaining database regarding call volumes and staffing. Suggest changes in staffing based on day of week, industry trends, other anticipated events, and PBX data
• Monitor productivity of agents and generates reports.
• Monitor ACD data to monitor the length of time customers remain on hold. Assist with corrective action to reduce hold time and increase customer satisfaction
• Monitor calls to observe employee demeanor, technical accuracy, and conformity to company policies and standards. Check departments work accuracy for errors. Provide performance feedback and coaching to employees and supervisors
• Determine work procedures, prepares work schedules, and expedites workflow
• Study and standardize procedures to improve department efficiency
• Ensure a safe working environment through consistent practice of safety programs and procedures
• Select and place staff, ensure staff receives training for job activities, and define specific job assignments. Manage performance to ensure required levels of productivity and achievement of organizational objectives
The individual in this position must be capable of performing all of the essential functions with or without a reasonable accommodation.
Working Environment:
Assignment Complexity - Work on problems of moderate scope where analysis of situation or data requires review of identifiable factors. Exercise judgment within defined procedures and policies to determine appropriate action. Act as advisor to unit or sub-units, become actively involved as required to meet schedules or resolve problems.
Accountability - Provide immediate supervision or assigns tasks to a unit or group of employees. May provide general or direct supervision to exempt employees and/or skilled nonexempt employees. A portion of time may be spent performing individual tasks.
Impact of Decisions - Erroneous decisions or failure to achieve results will cause delays in schedules.
Working Relationships - Frequently interact with subordinates, outside customers, and/or functional peer groups at various management levels. Interaction normally requires the ability to gain cooperation of others, conducting presentations of technical information concerning specific projects/schedules, etc.
Scope - Receive assignments in form of objectives with goals and process to meet goals outlined. Provide guidance to employees according to established policies and management guidance. Work is reviewed by management to measure achievement of objectives. Administer company policies that directly affect subordinate employees. Recommend changes to unit or sub-unit policies.
Essential Functions:
Must be able to pass any federal/state/local government, airport, or company-required background checks, clearances, and/or drug and alcohol tests
Knowledge and Skills (The following minimum requirements are normal guidelines and should not constrain the advancement of otherwise qualified personnel): This is a supervisory position. Exceptional interpersonal and analytical skills required. Bachelor's degree or equivalent strongly preferred. Generally prefer 0-2 years of related supervisory experience.
For this position, the expected base pay is: $65,000 - $75,000 / Annual. Actual base compensation will be determined based on various factors including job-related knowledge, skills, experience, geographic location and other objective business considerations.
This position is eligible for a performance-based bonus program
.
DSV provides a comprehensive package of health benefits including: medical, prescription, dental, vision, and life insurance, along with flexible and health spending accounts, short and long-term disability coverage, and wellness resources to support your overall well-being. In addition, our 401(k) plan offers company-matching contributions up to 5% to help you build a secure financial future. To support a healthy work-life balance, DSV also offers paid time off, paid holidays, and additional floating holidays.
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.
DSV - Global transport and logistics
Working at DSV means playing in a different league.
As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements.
With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.
At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.
Start here. Go anywhere
Visit dsv.com and follow us on LinkedIn and Facebook.
$65k-75k yearly 60d+ ago
Service Manager
RV Country Careers
Service manager job in Sparks, NV
Join the top-rated RV dealership in the nation! RV Country has been voted the People's Choice for Best RV Dealer and certified as an Amazing Workplace. With over 60 years of success and growth and 13 locations across Washington, Oregon, Nevada, Arizona, and California, we're expanding our team of over 350 professionals. At RV Country, we're more than just a dealership; we're a community dedicated to making a difference in the lives of both our customers and employees. Join us and be part of an exciting journey!
RV Country is looking for a strong committed Service Manger to create an environment which controls efficiency, internal cost, profitability and can maintain positive employee relations. This is a 100% travel position as part of our Traveling Show Team - you'll be on the road full-time representing RV Country at shows and events across the region. The ServiceManager carries out responsibilities by building customer relationships, operating their department at maximum production, creating a motivating work environment and properly managing the assets of the department. This is a great opportunity if you're driven and experienced in the RV and/or Automotive field and possess the ability to be systematic and process driven.
Job Responsibilities
Lead daily operations of the service center, overseeing workflow, technician scheduling, and work order management from diagnostics through invoicing or claims.
Provide strong leadership and support for service employees, including coaching, conducting meetings, and participating in recruitment and performance reviews.
Deliver exceptional customer service by maintaining clear communication throughout the service process and upholding company service standards.
Use extensive RV product knowledge to support technicians, resolve issues, and ensure high-quality service.
Collaborate with management on continuous improvement initiatives, including safety, training, and technical updates.
Monitor customer satisfaction metrics (CSI and NPS) and implement strategies to maintain or exceed company goals.
Qualifications
Understand the service process.
Analysis/problem solving skills.
Team leadership and motivation skills to the service staff.
Demonstrate commitment to and creative thinking for continuous improvement.
High ability to multi-task.
Ability to develop and maintain a good business relationship with both external and internal customers.
Requirements
Education and Experience
Minimum 3-5 years of experience in RV or Auto service operations
Experience in a leadership role with demonstrated ability to motivate and manage people.
High school diploma or GED required - additional business coursework preferred
Benefits
Medical, dental, and vision insurance
401K with company match
PTO
Great company culture
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, to stand and to walk. The employee is occasionally required to stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus
Our company maintains a strong policy of equal employment opportunity for all associates. We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.
$60k-101k yearly est. 60d+ ago
Director of Cancer Care Services- Full Time
Barton Healthcare System 4.0
Service manager job in South Lake Tahoe, CA
***Actual offered salary will depend on experience of the applicant***
The Director of Cancer Care Services provides strategic and operational leadership for Hematology, Oncology, Infusion, and Cancer Support Services. This role is accountable for service line performance in key areas including volume, access, productivity, financial outcomes, quality, patient experience, and growth strategy. The Director ensures delivery of high-quality, patient-centered care while advancing organizational goals, improving efficiency, and meeting regulatory and accreditation standards (The Joint Commission (TJC) and the American College of Surgeons Commission on Cancer (COC), and applicable local, state, and federal requirements).
Qualifications
Education:
• Bachelor's Degree in Healthcare Administration, Public Health, Business Administration, Science in Nursing, and/or related field required.
• Master's Degree in Nursing, Healthcare Administration, or related field preferred.
Experience:
• 5+ years of Experience as an RN required.
• 4+ years of experience in Oncology required.
• 3+ years of experience in leadership required.
• Experience in the administration of chemotherapy required.
Knowledge/Skills/Abilities:
• Expertise in the continuum of oncology care, from initial discovery and diagnosis through active treatment, survivorship, palliative care, and end-of-life care
• In-depth knowledge of Joint Commission, American Society of Clinical Oncology (ASCO) and Oncology Nursing Society (ONS) standards
• Comprehensive knowledge of the clinical integration between back-office operations and medical records, front desk procedures, referrals/authorizations, regulatory requirements, and process optimization.
• Demonstrated experience in financial clinical management experience of clinical departments
• Ability to lead and conduct Tumor Board conferences.
• Proven ability to lead quality improvement initiatives, ensure patient safety, and regulatory compliance in healthcare settings
Certifications/Licensure:
• Current California RN license required
• Nevada RN license required within 6 months
• Oncology Certified Nurse (OCN) license
• Current CPR/BLS certification by the American Heart Association (BLS for the Healthcare Provider)
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is frequently required to walk, stand, sit, and talk or hear.
• The employee is occasionally required to use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms.
• The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl.
• Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus.
• Lifts, positions, pushes and/or transfer patients.
• The employee must occasionally lift and/or move up to 50 pounds.
Working Conditions
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Routine Hospital/Healthcare & Office/Administrative conditions.
• Contact with patients and guests under a wide variety of circumstances.
• Regularly exposed to the risk of bloodborne diseases.
• Exposure to infections and contagious disease.
• Exposed to hazardous anesthetic agents, body fluids and waste.
• Subject to hazards of flammable and explosive gases.
• Subject to varying and unpredictable situations, including the handling of emergency or crisis situations.
• Subject to pressure due to irregular hours, frequent interruptions and stressful situations due to multiple demands.
• Occasional travel to various health system locations.
Essential Functions
1. Provides consistently exceptional care at all times.
2. Collaborates with physician and APP leadership to optimize provider productivity. Responsible for maintaining a productive provider schedule.
3. Ensures the team is following standards for provider templates design, decision tree and provider fill rates.
4. Acts as the subject matter expert for service line financial performance and improvement opportunities.
5. Ensures positive and effective full-service patient care to include patient advocacy. Assures that the unit maintains a patient focus by serving as a role model with consistent focus of customer relations, providing feedback regarding positive and negative patient comments and participating in customer satisfaction initiatives.
6. Develops business and operation plans by preparing, monitoring and controlling budget and ensuring conformity with established budgetary goals.
7. Develops staffing plan to ensure appropriate staff level based on patient volume and activity. Responsible for hiring, maintaining and improving competencies, and staff development to increase their skills, knowledge and experience.
8. Creates policies and procedures and implement performance improvement initiatives and set up data collection processes and reporting systems as necessary.
9. Collaborates and coordinates interdepartmental problem solving which supports and enhances operational flow and department efficiency.
10. Closely partners with Quality, Safety and Patient Experience teams to execute objectives and key results.
11. Assures regulatory requirements (TJC, AHCA, CMS, NFPA, OSHA, etc.) are met.
12. Collaborates with others in planning, promoting and conducting department performance assessments and improvements.
13. Prepares presentations for Tumor Board meetings.
14. Works closely with cancer support groups within Barton and the community.
15. Oversees clinical operations of the Infusion Center to include continuously seeking and implementing best practices in infusion services and implementing new infusion protocols.
16. Maintaining a collaborative work environment between Infusion and Cancer Care Service lines and ensures patient care seamlessly flows between service lines.
17. Responsible for electronic health records (EHR) for setup and changes for all cancer service lines.
18. Responds to the needs of the department by performing other duties, as necessary.
$69k-123k yearly est. 60d+ ago
Field Service Manager - West Coast
Separators
Service manager job in Reno, NV
Separators is North America's leading independent provider specializing in the service, repair, and remanufacturing of Alfa Laval, Tetra Pak and GEA centrifuge equipment. We have various offerings, from service and parts to automation technology and consulting, but above all else, Separators is a service company.
We serve the needs of our customers and focus on keeping their facilities and their equipment running at optimal levels.
We serve our employees by providing the resources and support they need to not only complete their job but to be successful in their work.
Throughout Separators there is a commitment to teamwork, which does not always mean working together, but it does mean working in the same direction. As we continue to grow as a company and work with more client, we're on the lookout for individuals to join our team in the Reno, NV area.
Job Summary:
The Field ServiceManager plays a vital role in demonstrating the characteristic of the “Separators Way” by leading the services and solution operations of the field service department in the West Coast region of the U.S. This position, preferably based out of Reno, NV, is directly responsible for assigned field service team personnel and involves overseeing the maintenance and repair of systems, coordinating technical, operational and field service teams to ensure high levels of client satisfaction and operational excellence. The Field ServiceManager contributes to identifying continuous improvements opportunities, enhancing the field service department through strategic planning, supporting company objectives, maintaining high service performance and ensuring customer service satisfaction.
The Separators Way:
Passionate about the success of our customers and our business.
Empowered with high expectations to deliver consistent excellence to our customers, remembering that our customers are both external and internal.
Committed to “rowing the same direction”, working as a team first to deliver consistent results as individuals.
A willingness to consistently work hard, tenacious enough to overcome obstacles and a curiosity to solve problems to make the business better. Willing to fail and try again. Be gritty.
Processes and tools that assist the team by providing the guidance and information needed to positively impact the business.
Doing everything the “right way” by adhering to our core values of
Customer Service
,
Continuous Improvement, Mutual Respect, Integrity,
and
Trust
.
Job Responsibilities:
Ensure the highest safety practices are employed. Investigate all safety issues and near misses and adjust safety practices accordingly.
Monitor and provide team and/or individual feedback to Key Performance Indicators.
Implement and monitor necessary processes to ensure service jobs and BOM's are prepared in advance:
Parts shipped to and received at the customer plant in time for scheduled service
Customer is contacted in advance by the service technician doing the job
Ensure service technician expertise is appropriate for client needs
Ensure service technicians are fully supplied with provisions including clothing, PPE, tools, electronics, etc.
Ensure all Bill of Material (BOM) for machines is accurate and up to date.
Training:
Develop, implement and maintain a routine training program for the department.
Ensure each service technician is properly trained on the most common separator brand and model.
Ensure service manuals are available and accessible to all service technicians.
Maintain training records and ensure training is provided to fill gaps.
Ensure all safety training is implemented and documented.
As needed, provide job specific technical and training support to the service technicians.
Manage all warranty disputes with the customer and the appropriate internal parties to best retain customers and maximize return on sales for the company.
Coordinate with field service scheduler monitoring that all jobs are properly scheduled, maintaining productivity and regional coverage.
Collaborate with other departments as needed for projects and support. Communicate with service technicians during project implementation maintaining control of pre and post work activities
Implement and actively monitor a process to ensure unused service parts are returned promptly, expense reports are completed timely, and service reports are completed accurately and timely toward the goal of meeting customer expectations and minimizing order backlog.
Review all service reports. Identify opportunities for improved service and customer processes concerns or improvements. Address these specific concerns with the service tech, VP of sales, VP of Ops and/or customer as appropriate. Forward and discuss opportunities to the appropriate department manager.
When appropriate, ensure that after-hours calls are addressed.
Make a minimum of two (2) site visits per month. Maintain onsite presence for complex projects.
As needed, work directly with each of the service technicians at a customer location to ensure compliance with internal/customer requirements, evaluate performance, provide coaching, training and feedback on their performance. Establish a minimum of two (2) check-ins with direct reports monthly.
Conduct performance reviews for each team member of the service team. Proactively address performance gaps.
Create, review and improve department Standard Operating Procedures.
As opportunities arise, work with the sales team to solicit new and repeat customer service work. Review historical service data looking for trends that should be discussed with the VP of Ops, VP of Sales or President. Coach team members on technical issues as appropriate.
Assist in recruiting new team members by opportunistically looking for talent and engaging with human resources on staffing activities
Approve team members payroll and expense reports verifying accuracy of time punches, expenses and timely submittal as appropriate
Monitor the team's adherence to the company travel policy.
Be prepared to take on new operational responsibilities as business needs change.
Build relationships with vendors and contractors for possible future operational requirements.
Acting in a technician capacity, performing billable work, up to 25% of time.
Other duties and tasks as assigned.
Key Performance Measures:
Work toward achieving 100% answered after hours emergency calls for the service team
In conjunction with the Customer Success Group, work toward minimizing order backlog
Monitor departmental costs, ensuring that all costs are minimized, remembering that satisfying our customers is our primary goal
Requirements and Qualifications:
High school Diploma required
Post high school technical/business school not required, but preferred
10+ years of centrifuge repair, maintenance and or operating experience
Strong mechanical aptitude; basic welding and electrical knowledge
Extensive experience with hand tools
Strong organizational and problem-solving skills for future operational challenges.
Ability to manage customer interactions and expectations effectively influencing customer satisfaction to develop long-term relationships
Excellent written and verbal communication skills
Experience with conflict resolution
Strong continuous improvement and collaboration mindset
Proficient at O365 applications. Experience with Microsoft Dynamics CRM preferred
Ability to travel extensively
Physical ability to safely perform labor and travel
Being available after hours, weekend and holidays for emergency work, or perform work if no technicians are available.
Job Type
Full Time; Exempt (Salary)
Benefits
Health Insurance with Health Savings Account (if eligible)
Dental/Vision Insurance
Life/Disability Insurance
401(k) with employer match
Paid Vacation/Sick Time
Paid Holidays
Employee Assistance Program
Wellness Program
$60k-101k yearly est. Auto-Apply 60d+ ago
Youth Services Manager
Reno Behavioral Healthcare Hospital
Service manager job in Reno, NV
The Youth ServicesManager will be responsible for the day to day oversight of adolescent patients and the Adolescent Psychiatric Rehabilitation Treatment Facility (PRTF)/ Residential Treatment (RTC) Program at RBHH. The Youth ServicesManager is responsible for the development of a comprehensive RTC program that responds to the community's needs and supports the organizations overall mission, philosophy and goals.
KEY RESPONSIBILITIES:
· Ensures that staff has adequate training in all procedures.
· Coordinates with the Human Resources Director the interviewing, selection, promotion, and evaluation of applicants and employees as required by Reno Behavioral Healthcare Hospital.
· Provides guidance to staff to assist them in continually improving all aspects of care.
· Monitors staff performance and provides regular feedback on quality and quantity of work and on conduct.
· Represents and distributes information about Reno Behavioral Healthcare Hospital services to community healthcare entities in a positive educational manner.
Current on referral sources and interacts effectively with patients, peers and other staff on appropriate patient treatment options.
Understands and communicates the disease pathology associated with behavioral conditions and their models of treatment.
Facilitates the patient's access to the appropriate level of care and setting.
Establishes and maintains effective working relationships with physicians, nursing staff, health professional affiliates in community, and other departments within the facility.
Demonstrates good skills in assessing client's crisis and clinical indicators.
Prepares written report of assessment results in a timely manner (immediately following completed assessment) and includes recommendations for the level of care and treatment needs.
Makes appropriate interventions during assessments, and crisis situations with clients, family/friends and other professional staff.
Assesses need for involuntary hospitalization evaluation and contacts county crisis team, law enforcement or Legal 2000 (L2K) employee as needed to ensure the safety of client and others.
Maintains knowledge of the developmental tasks and sociological theories of pertinent age groups.
Maintains knowledge of legal guidelines pertaining to EMTALA/COBRA and abuse/neglect reporting.
Stays abreast of organization's programs and services.
Participates in activities which enhance professional growth and development.
Performs related duties, as requested.
Upholds the Organization's ethics and customer service standards.
Growth and management of the PRTF/RTC locally. Potential development in other regions.
Ability to perform all key responsibilities as outlined in the Therapist III position.
This job description is not intended to be all-inclusive. Employee may perform other related duties as required to meet the ongoing needs of Reno Behavioral Healthcare Hospital.
Requirements
Knowledge and Experience:
· Master's Degree in relevant field
· Minimum of five year experience working in Psychiatric setting (preferred)
· Familiarity and comfortable working with issues related to mental health diagnosis, substance abuse, co-occurring disorders and history of trauma.
· Basic knowledge of human growth and development preferred
· Maintains current knowledge of social, medical and psychiatric services available within the community.
· Displays good theoretical knowledge of psychopathology and appropriate treatment techniques of each type of therapy.
· Experience with therapeutic limit-setting helpful or an understanding of level systems or other behavior management modalities helpful
· Ability to maintain professional boundaries
· Current CPR certification
· CPI obtained within 60 days of hire
Skills and Abilities:
· Maintains confidentiality of patients at all times
· Knowledgeable of patient rights and laws pertaining to mental health
· Assessment and intervention skills
· Persuasive manner and skills in overcoming denial and resistance to treatment
· Ability to concentrate on task in high traffic areas
· Ability to deal with crisis and potentially combative patients while maintaining personal and emotional equilibrium.
· Sensitivity to and willingness to interact with persons of various social, cultural, economic and educational backgrounds
· Proficiency with software and/or equipment (Microsoft Office applications including Outlook, Word, Excel and PowerPoint)
· Strong organizational skills with ability to prioritize projects, work relatively independently, manage multiple tasks, and meet deadlines
· Strong written and verbal communication skills
· Strong interpersonal skills. Ability to work with people with a variety of background and educational levels.
· Ability to work independently and as part of a team
· Good judgment, problem solving and decision-making skills
· Demonstrated commitment to working collaboratively as well as possessing the skills to lead, influence, and motivate others
· Ability to work in a fast-paced, expanding organization
Physical Requirements:
While performing the duties of this job, this position is frequently required to do the following:
· Communicate effectively in person or via telephone in a manner which can be understood by those with whom the person is speaking, including a diverse population.
· Give and follow verbal and written instructions with attention to detail and accuracy.
· Perform complex mental functions and basic arithmetic functions; interpret complex laws, regulations, and policies; collect, interpret, and/or analyze complex data and information.
· Minimum standard of visual acuity with or without correction.
· Coordinate multiple tasks simultaneously.
· Reach forward, up, down, and to the side.
· Ability to stoop, lift, finger (pick, pinch or type and grasp)
· Drive, sit and/or stand for minimum periods of one hour or more at a time
· Lift up to 50 pounds, exert up to 100 pounds of force occasionally, and/or up to 30 pounds of force frequently.
Benefits
A full benefits package is available the first of the month following just one month of employment!
This package includes: Medical (three plans to choose from), Dental (two plans to choose from), Vision, Life Insurance options, including plans for spouse and children, 401(k), Pet Insurance, Identity Theft insurance, Tuition Reimbursement, Short Term Disability, Long Term Disability and a very generous PTO plan and more!
$60k-101k yearly est. Auto-Apply 33d ago
Dining Services Manager
Brookdale 4.0
Service manager job in Reno, NV
Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity
Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.
Part and Full Time Benefits Eligibility
Medical, Dental, Vision insurance
401(k)
Associate assistance program
Employee discounts
Referral program
Early access to earned wages for hourly associates (outside of CA)
Optional voluntary benefits including ID theft protection and pet insurance
Full Time Only Benefits Eligibility
Paid Time Off
Paid holidays
Company provided life insurance
Adoption benefit
Disability (short and long term)
Flexible Spending Accounts
Health Savings Account
Optional life and dependent life insurance
Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
Tuition reimbursement
Base pay in range will be determined by applicant's skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company's 401(k) program.
Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.
The application window is anticipated to close within 30 days of the date of the posting.
Education and Experience
High school diploma or general education degree (GED) required. Two to four years experience in commercial kitchen, operation and line cooking, and/or training; or equivalent combination of education and experience.
Certifications, Licenses, and Other Special Requirements
Current ServSafe Certification required. State food service certification required, if applicable. ACF Certified Sous Chef (CSC) preferred.
Management/Decision Making
Applies existing guidelines and procedures to make varied decisions within a department. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness or a combination of these.
Knowledge and Skills
Possesses extensive knowledge of a distinct skill or function and a thorough understanding of the organization and work environment. Has working knowledge of a functional discipline. Familiarity with Microsoft software preferred. Basic typing skills are essential. A thorough knowledge of food safety and sanitation, culinary nutrition, and supervisory management is required.
Physical Demands and Working Conditions
Standing
Requires interaction with co-workers, residents or vendors
Walking
Sitting
Use hands and fingers to handle or feel
On-Call on an as needed basis
Reach with hands and arms
Possible exposure to communicable diseases and infections
Stoop, kneel, crouch, or crawl
Talk or hear
Exposure to latex
Ability to lift: Up to 25 pounds
Possible exposure to blood-borne pathogens
Possible exposure to various drugs, chemical, infectious, or biological hazards
Requires Travel: Occasionally
Vision
Brookdale is an equal opportunity employer and a drug-free workplace.
Plans, manages, and coordinates activities of the dining services department at one or more locations, and provides food services for residents and employees.
Develops standards for organization and supervision of dining services.
Maintains quality dining services within the prescribed budget.
Determines quality and quantity of food required; plans menus and controls food costs; may be scheduled to prepare meals.
Oversees the food preparation and cooking, to ensure meals are prepared per company procedures.
Makes frequent inspections of all work, storage, and serving areas to determine that regulations governing food safety and sanitation are followed.
Prepares cleaning schedule, production worksheet and staff schedules.
Maintains inventory of food and nonfood items.
Selects, orients, and trains new employees in department; effectively delegates authority to dining services staff to ensure effective flow of materials and services.
Develops and directs cost control system; prepares and submits department budget to director.
Provides nutrition education and counseling for residents; presents dining services education program to dining services and other staff as needed.
Ensures safe work procedures are developed and followed, to include those relating to employee injuries, prevention, and infection control.
Ensures a continuous quality improvement program is in place and appropriate follow-up occurs.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
$59k-94k yearly est. Auto-Apply 39d ago
Service Manager
DXP Enterprises 4.4
Service manager job in Sparks, NV
Do you want to grow with us? At DXP we are passionate about what we do and driven to be the best solution for our industrial customers. Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise of the products we distribute and the technical services we perform with a sense of individual pride and company spirit. Throughout your career with DXP, we will encourage and empower you to take an active role in identifying and driving your development, so you feel total confidence in your ability to achieve ongoing success. We aspire to be the best solution for the Industrial customers' needs for MROP products and services through our Innovative Pumping Solutions, Metal Working, Supply Chain Services and Service Centers.
Check out our many videos to learn more! *************************************
Summary:
The ServiceManager will plan and direct the work of the Service Coordinators and the Shop Mechanics, placing particular emphasis on the successful completion of fabrication projects, repair and field service jobs, organizes the shop to accomplish operational goals and advises ServiceManager on staff requirements, monitors progress of projects and confers with the ServiceManager to insure that projects are progressing according to schedule and within budget, placing particular emphasis on the efficient use of man-hours, monitors Service Department to ensure compliance with customers' requirements, works with the Safety Coordinators to ensure that the shop operates according to company safety policies, both in the shop and in the field, works closely with the ServiceManager and VP Operations to develop and accomplish long-range operating and service sales growth goals, perform repairs on centrifugal, gear, diaphragm, reciprocating, and progressive cavity pumps as well as other related rotating equipment, motors, and engines in the shop and/or in the field, and troubleshoot rotating equipment problems.
Responsibilities of the ServiceManager include but are not limited to:
* Plans and directs the work of the Service Coordinators and Service Technicians, placing particular emphasis on the successful completion service jobs
* Continually improves and develops standards for the Service Department
* Administers safety, technical, and process training as required for department
* Organizes shop to accomplish operational goals and advises VP Operations on staff requirements
* Monitors Service Department to ensure efficient use of manpower and compliance with customers' requirements
* Works with Sales Professionals to prepare technical proposals and support customer needs
* Works with the Safety Coordinator to ensure that the service department operates according to Company Safety policies, both in the shop and in the field
* Works closely with the Customer ServiceManager to develop and accomplish long-range operating and service sales growth goals
* Hands on working manager
Qualifications of the ServiceManager include but are not limited to:
* Extensive (7-10 years minimum) experience in pump and/or other rotating equipment
* Employee management experience
* Ability to motivate team and accomplish goals
#LI-JG1 #ZRJG
Additional Information:
* Physical Demand: Must be able to lift up to 50lbs unassisted
* Working Conditions: Shop Environment
* Training/Certifications: N/A
* Shift Time/Overtime: Must be able to work overtime as necessary
* Travel: Travel to client sites. Must have clear driving record according to company guidelines
* Education: High School Diploma required
Location: USA:NV:Sparks
DXP is always looking for individuals who want to join a team of employees who have the desire to achieve remarkable accomplishments together. The culture of the organization is supportive and goal oriented with high expectations, yet it is an environment where the team spirit inspires everyone to do their best. All DXP employees play a vital part in the organization and are treated with respect. By applying to DXP, you will have the opportunity to speak with some of the most respected professionals in the industry.
DXP offers a comprehensive benefits package for full-time regular employees, normally working a minimum of 30 hours per week including: Medical, Dental, Vision, Flexible Spending, 401(k), paid holidays, Life and Disability Insurance, and additional supplemental products. All part-time and temporary employees are eligible for 401(k).
Minimum Required Salary and benefits commensurate with experience. We are an equal opportunity employer. Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. EOE/M/F/D/V
$48k-69k yearly est. Auto-Apply 60d+ ago
Service Supervisor
PapÉ Jobs
Service manager job in Sparks, NV
PAPE' KENWORTH - SPARKS, NVSERVICE SUPERVISOR:
Are you looking for a challenge? Do you enjoy leading a team and driving results? Do you enjoy providing a great experience for customers? If you answered yes to these questions, we want to hear from you! Pape' Kenworth, the premier medium and heavy-duty truck and equipment dealer in the West, is seeking a member to lead their Service team.
At Pape', we invest in your growth. From robust training programs to continuous support, we equip our team members with the tools to succeed. In return for your hard work, we offer competitive compensation, exceptional benefits, and a strong work-life balance designed to support you and your family.
Make a difference. Grow your career. Join the Pape' Team!
WHAT YOU'LL DO:
As the Service Supervisor, you will be responsible for the supervision and management of all shop processes, financials, technician development, and customer satisfaction. Every day you will ensure that the service staff manages the work order process in a manner that produces consistency, efficiency, and maximizes customer communication. To thrive in this role, you must be a great leader, results-driven, and have a desire to create a great experience for our customers.
WHAT YOU NEED:
Prior experience and knowledge of medium and heavy-duty trucks.
Prior operational experience with an understanding of budgeting, staffing, and personnel procedures.
Computer skills, including Microsoft Office suite.
Leadership skills and mindset.
Ability to maintain good customer and employee relations.
Compensation: $60,000-90,000/yr (Depending on Experience) Why work for Pape':
Competitive pay based on your skills, training, and experience level.
Outstanding benefits including - 401(k) & Roth 401(k) Retirement Plans with Company Match; Medical, Dental, Vision and Prescription Insurance; Flexible Spending Accounts (Flex Plans); Life Insurance; Short- and Long-Term Disability Insurance; Employee Assistance Program; Online and Instructor-Led Training; Tuition Reimbursement for Training Programs.
Progressive Vacation Plans, Sick Leave & Paid Holidays - Members receive 80 hours of vacation (First year is prorated for new hires based on start date), 0.01923 hours of sick leave for every hour worked, and 7 paid holidays each year. Pape' vacation plans also have tiers based on your seniority, so as your seniority grows, your vacation time off does as well.
Advancement - Pape' is a dynamic, growth-oriented organization with a focus on promoting from within.
Stability and reputation - Pape' is a family-owned, fourth-generation company with over 160 locations, over 4,000 members and 85 plus years of experience. Pape' is known for their stability, honesty and integrity.
Equipment - Pape' has the largest equipment inventory in the West and an unparalleled parts inventory!
Employee impact - Enjoy an open-door policy where your voice will be heard and your opinions will matter.
Training - You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills.
The Pape' Group maintains a drug-free workplace and as such, requires candidates to successfully pass a pre-employment drug test.
$60k-90k yearly 4d ago
Service Supervisor
Pape Trucks Inc.
Service manager job in Sparks, NV
Job DescriptionPAPE' KENWORTH - SPARKS, NVSERVICE SUPERVISOR:
Are you looking for a challenge? Do you enjoy leading a team and driving results? Do you enjoy providing a great experience for customers? If you answered yes to these questions, we want to hear from you! Pape' Kenworth, the premier medium and heavy-duty truck and equipment dealer in the West, is seeking a member to lead their Service team.
At Pape', we invest in your growth. From robust training programs to continuous support, we equip our team members with the tools to succeed. In return for your hard work, we offer competitive compensation, exceptional benefits, and a strong work-life balance designed to support you and your family.
Make a difference. Grow your career. Join the Pape' Team!
WHAT YOU'LL DO:
As the Service Supervisor, you will be responsible for the supervision and management of all shop processes, financials, technician development, and customer satisfaction. Every day you will ensure that the service staff manages the work order process in a manner that produces consistency, efficiency, and maximizes customer communication. To thrive in this role, you must be a great leader, results-driven, and have a desire to create a great experience for our customers.
WHAT YOU NEED:
Prior experience and knowledge of medium and heavy-duty trucks.
Prior operational experience with an understanding of budgeting, staffing, and personnel procedures.
Computer skills, including Microsoft Office suite.
Leadership skills and mindset.
Ability to maintain good customer and employee relations.
Compensation: $60,000-90,000/yr (Depending on Experience) Why work for Pape':
Competitive pay based on your skills, training, and experience level.
Outstanding benefits including - 401(k) & Roth 401(k) Retirement Plans with Company Match; Medical, Dental, Vision and Prescription Insurance; Flexible Spending Accounts (Flex Plans); Life Insurance; Short- and Long-Term Disability Insurance; Employee Assistance Program; Online and Instructor-Led Training; Tuition Reimbursement for Training Programs.
Progressive Vacation Plans, Sick Leave & Paid Holidays - Members receive 80 hours of vacation (First year is prorated for new hires based on start date), 0.01923 hours of sick leave for every hour worked, and 7 paid holidays each year. Pape' vacation plans also have tiers based on your seniority, so as your seniority grows, your vacation time off does as well.
Advancement - Pape' is a dynamic, growth-oriented organization with a focus on promoting from within.
Stability and reputation - Pape' is a family-owned, fourth-generation company with over 160 locations, over 4,000 members and 85 plus years of experience. Pape' is known for their stability, honesty and integrity.
Equipment - Pape' has the largest equipment inventory in the West and an unparalleled parts inventory!
Employee impact - Enjoy an open-door policy where your voice will be heard and your opinions will matter.
Training - You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills.
The Pape' Group maintains a drug-free workplace and as such, requires candidates to successfully pass a pre-employment drug test.
$60k-90k yearly 5d ago
Senior Refrigeration Service Technician - Commercial & Industrial
Coolsys
Service manager job in Reno, NV
Overview WHY COOLSYS? At CoolSys, we offer more than just a job-we provide stability, growth, and industry-leading benefits for our employees. No wonder Newsweek named CoolSys one of America's Greatest Workplaces! As a large company serving diverse customers, we invest in our team with: Competitive Compensation: $28-46/hr.
Ongoing Education & Training: Access to state-of-the-art facilities and paid online training.
Comprehensive Benefits: Medical, Dental, Vision, and Prescription coverage, paid vacation/holidays, and a 401(K) match.
Year-Round, Diverse Work: Stay engaged with consistent, interesting projects throughout the year, working across various industries and systems to keep learning and growing.
Extra Perks: Quarterly bonus plan, tuition reimbursement, employee discounts on vehicles, hotels, theme parks, pet insurance, and more.
Join us and advance your career while working with top-tier clients in the HVAC and refrigeration industry! Responsibilities Provides service to the customer base by repairing and overhauling equipment, such as compressors, water pumps, air handlers, electrical and mechanical control devices that exceed the customer's expectations.
Provides general repair work on refrigeration, heating and ventilation equipment, such as air conditioning units, evaporative condensers, ice machine equipment, water pumps, gas furnaces, compressors and electric motors Provides preventative maintenance activities for customers by diagnosing equipment malfunction and any operating deficiency of the mechanical equipment to ensure quality work performance for the customer base.
Provides department support by processing job tickets, work orders to the necessary department in a timely manner.
Provides necessary training to new or less qualified technicians as needed.
Maintains proper truck inventory continuously and drives company vehicle in a safe manner.
Performs other duties as assigned.
Qualifications Education / Training High school diploma or GED, equivalent work experience and trade or technical school classes.
Valid EPA certificate.
Work Experience & Skills 5+ year's experience in commercial HVAC, refrigeration, and electrical required.
Basic knowledge of refrigeration, HVAC, ice machines, gas furnaces, and electrical.
Experience working on refrigeration equipment in convenience stores or supermarkets a strong plus.
Knowledge of components of single systems and rack systems along with previous work on display cases and walk-in boxes.
Must be able to lift up to 60 lbs.
with no assistance and be able to sit and/or stand for several hours at a time.
Valid driver's license.
Good driving record.
Ability to understand and follow all company policies and procedures and all applicable State and Federal laws.
Ability to use typical business tools including E-Mail, Word, Excel, etc.
Join Us Today, there are 27 different companies that make up the CoolSys family of brands.
Our valued employees are at the heart of our continued growth and success.
We invite you to be part of that growth! Connect with us on Facebook and X.
CoolSys is an EEO/AA Employer.
All qualified individuals - Including all ages, colors, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics are encouraged to apply.
Pre-employment background screening (criminal and MVR for driving positions) and drug testing are required for all positions.
CoolSys will consider qualified applicants with criminal histories in a manner consistent with federal law, state law, or local ordinance.
Service Tech, refridgeration, HVAC, refrigeration, HVAC-R, HVAC/R, diagnostic, commercial, service, install, mechanical, mechanic, apprentice, AC, field service, chiller, specialist, HVACR, supermarket, rack systems
$28-46 hourly Auto-Apply 60d+ ago
Fleet Services Technician or Senior Fleet Services Technicain
City of Carson City, Nv 4.3
Service manager job in Carson City, NV
This is a full-time, FLSA non-exempt position with Public Works, located in beautiful Carson City, NV!Employees receive a generous benefits package, including City-paid medical, dental, vision, and life insurance, and Nevada PERS retirement. Under general supervision, performs technical and troubleshooting work in the maintenance, repair and overhaul of automobiles, heavy and light trucks, construction and fire equipment, other vehicles, small gasoline engines, stationary and similar equipment; operates a variety of eletrical tools, hand tools, power tools, shop tools and diagnostic software.
This posting will be used to fill 1 vacancy and depending on your qualifications will be used to fill a Fleet Services Technician or Senior Fleet Services Technician.
SALARY RANGES:
Fleet Services Technician salary range:
Employer-Paid PERS:$26.9797 - $37.7717 hourly / $56,117.88 - $78,565.24 annually
Employee/Employer-Paid PERS:$32.5480 - $45.5671 hourly / $67,699.84 - $94,779.62 annually
Senior Fleet Services Tecnician salary range:
Employer-Paid PERS:$29.6776 - $41.5488 hourly / $61,729.46 - $86,421.40 annually
Employee/Employer-Paid PERS:$35.8026 - $50.1239 hourly / $74,469.46 - $104,257.66 annually
To learn more about the Nevada Public Employees' Retirement System (PERS),click here(Download PDF reader).
In addition to an outstanding retirement plan, this position is afforded the excellent benefits set forth in the Carson City Employees Association labor contract: CCEA Labor Contract
This recruitment will remain open until recruitment needs are satisfied. Individuals are encouraged to apply immediately, as hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made.
Please Note:Human Resources determines whether or not you meet the minimum qualifications for the job based on your experience as you describe it on your application. Do not substitute a resume for your application or write "See Attached Resume" on your application. We do not review resumes, unless specifically stated on the job announcement. Qualifying education and experience must be clearly documented in the "Education and Work Experience" section of the application. Applicants not meeting these requirements will not be considered for employment.
Examples of Duties
This class specification lists the major duties and requirements of the job and is not all-inclusive. Incumbent(s) may be expected to perform job-related duties other than those contained in this document and may be required to have specific job-related knowledge and skills.
* Performs troubleshooting and diagnostic work on automobiles, construction equipment and related rolling stock; provides technical assistance to mechanics and service workers.
* Diagnoses and performs major repairs and overhauls to engines, involving inspection and replacement of broken or worn parts such as pistons, piston rings, valves, bearings, fittings and gaskets.
* Diagnoses and repairs, cleans, adjusts and installs fuel, ignition, electrical and cooling systems involving repair and replacement of such parts as carburetors and fuel pumps, starter motors, distributors, generators, voltage regulators, wiring, switches, batteries, and radiators, thermostats and water pumps.
* Diagnoses, repairs and overhauls power transmission systems including such parts as clutches, standard transmissions, differential units, front and rear axles, gears, bearings, universal joints and hydraulic units; diagnoses, repairs and adjusts steering mechanisms and other controls.
* Road tests vehicles; drives trucks or equipment as required; inspects vehicles in the shop and field; smog checks and certifies vehicles. Installs electrical and radio systems in vehicles as necessary; modifies such systems as required.
* Diagnoses and performs electrical, hydraulic and other repairs in the field.
* Performs preventive maintenance work on construction equipment, heavy trucks, street sweepers, automobiles, light trucks and other equipment.
* Reads and interprets manuals, drawings, and specifications; estimates labor, material and equipment and orders parts required to complete assignments.
* Diagnoses, repairs and maintains vehicle air brakes, hydraulic systems and associated power take-off equipment.
* Observes safe work methods and utilizes safety equipment related to the work.
* Contributes to the efficiency and effectiveness of the unit's service to its customers by offering suggestions and directing or participating as an active member of a team.
* Operates heavy equipment and drives City vehicles, trucks and equipment.
* Uses and performs minor maintenance on hand, power and shop tools and test equipment related to the work.
* Makes oral and written reports of work performed; completes forms and maintains accurate maintenance records using an automated fleet information system.
* Instructs and directs the work of seasonal or less experienced staff.
* Demonstrates courteous and cooperative behavior when interacting with the public and City staff; acts in a manner that promotes a harmonious and effective workplace environment.
Typical Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Fleet Services Technician minimum qualifications:
Education and Experience:
Equivalent to a High School education or GED; AND two (2) years of journey level experience in the maintenance and repair of vehicles and/or heavy construction equipment; OR an equivalent combination of education, training and experience as determined by Human Resources.
REQUIRED CERTIFICATES, LICENSES, AND REGISTRATIONS:
* Must possess a valid Class C driver's license.
* Must obtain a valid Class A driver's license within 8 months of employment.
* Must obtain Automotive Services Excellence (ASE) Certifications within 12 months of employment.
* Must obtain OSHA 10 certification within 15 days of employment.
* Must take pre-employment physical examination and Respiratory Fit test.
Senior Fleet Services Technician minimum qualifications:
Education and Experience:
Equivalent to a High School education or GED; AND four (4) years of journey level experience in the maintenance and repair of vehicles and/or heavy construction equipment; OR an equivalent combination of education, training and experience as determined by Human Resources.
REQUIRED CERTIFICATES, LICENSES, AND REGISTRATIONS:
* Must possess a valid Class C driver's license.
* Must obtain a valid Class A driver's license within 6 months of employment.
* Must obtain Automotive Services Excellence (ASE) Certifications within 12 months of employment.
* Must obtain OSHA 10 certification within 15 days of employment.
* Must take pre-employment physical examination and Respiratory Fit test.
Required Knowledge and Skills for the Fleet Services Technican and the Senior Fleet Services Technician
Knowledge of:
* Methods, techniques, parts, tools and materials used in the maintenance and repair of gasoline- and diesel-powered automobiles, trucks and construction equipment.
* Operation and maintenance of a wide variety of hand, power and shop tools and equipment common to the field.
* Computer applications related to the work.
* Job estimation techniques and methods.
* Safety principles, practices and equipment related to the work.
* Shop mathematics.
* Basic record keeping practices.
* Communicating effectively in oral and written forms.
* Techniques for dealing with a variety of individuals from various socio-economic, ethnic and cultural backgrounds, in person and over the telephone.
Skill in:
* Diagnosing and repairing a wide variety of diesel- and gasoline-powered vehicles and equipment.
* Operating and maintaining a variety of hand, power and shop tools and equipment used in the work.
* Estimating necessary materials and equipment to complete assignments.
* Preparing records and reports of work performed.
* Reading and interpreting manuals, specifications and drawings.
* Using initiative and independent judgment within established procedural guidelines.
* Contributing effectively to the accomplishment of team or work unit goals, objectives and activities.
* Establishing and maintaining effective working relationships with those encountered in the course of the work.
* Making accurate arithmetic calculations.
* Contributing effectively to the accomplishment of team or work unit goals, objectives and activities.
SUPERVISION RECEIVED AND EXERCISED:
Under General Supervision - Incumbents at this level are given assignments and objectives that are governed by specifically outlined work methods and a sequence of steps, which are explained in general terms. The responsibility for achieving the work objectives, however, rests with a superior. Immediate supervision is not consistent, but checks are integrated into work processes and/or reviews are frequent enough to ensure compliance with instructions.
PHYSICAL DEMANDS & WORKING ENVIRONMENT:
The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Mobility to work in a typical shop or related maintenance setting, including operating typical trade test equipment, hand and power tools and standard office equipment; stamina to stand, walk and climb and to work in confined or awkward spaces for an extended period of time; strength to lift and maneuver materials and equipment weighing up to 80 pounds with proper equipment; work at height of up to seventy-five (75) feet; vision to read printed materials and a computer screen, and hearing and speech to communicate in person or over a radio or telephone.
Work is subject to exposure to hazardous chemicals, fuels, fumes, biohazards, noise and electrical currents under adverse environmental conditions.
Employees must maintain an active telephone. Employees must reside within 30 minutes of Carson City. Employees must be willing to work overtime, shifts, weekends and holidays. Required to be on-call.
Supplemental Information
CONDITIONS OF EMPLOYMENT:
1. All new employees will serve a probationary period of twelve (12) months. Such employees are not subject to the collective bargaining agreement and may be laid off or discharged during this period for any reason.
2. Continued employment is contingent upon all required licenses and certificates being maintained in active status without suspension or revocation.
3. Any City employee may be required to stay at or return to work during emergencies to perform duties specific to this classification or to perform other duties as requested in an assigned response position. This may require working a non-traditional work schedule or working outside normal assigned duties during the incident and/or emergency.
4. Employees shall be required to complete Incident Command System training as a condition of continuing employment.
5. New employees are required to submit to a fingerprint based background investigation and a drug screen. The fee associated with the background check and drug test must be paid for by the employee prior to beginning employment. Employment is contingent upon passing the background and the drug screen.
6. Carson City participates in E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each applicant's Form I-9 to confirm work authorization. All candidates who are offered employment with Carson City must complete Section 1 of the Form I-9 along with the required proof of their right to work in the United States and proof of their identity prior to starting employment. Please be prepared to provide required documentation as soon as possible after the job offer is made. For additional information regarding acceptable documents for this purpose, please contact Human Resources at ************ or go to the U.S. Citizenship and Immigration Services web page at *************
7. This position is covered under the authority of the Federal Motor Carrier Safety Administration (FMCSA) and/or the Federal Transit Administration (FTA).
All employees covered by this are subject to drug and alcohol testing in accordance with the requirements of the FMCSA, as set forth in 49 CFR part 382 as amended; or the FTA, as set forth in 49 CFR part 655 as amended; and the Carson City Anti-Alcohol Misuse Prevention Program; which are hereby referenced and made part of this , that mandate urine testing and breath alcohol testing for safety-sensitive positions, as well as those positions that require a commercial driver's license (CDL); requires termination of employment when there is a positive test result.
The US Department of Transportation (DOT) also imposes 49 CFR part 40 as amended, which is hereby referenced and made part of this job description, that establishes standards for collection and testing of urine and breath specimens.
Copies of parts 382, 655 and 40 are available in the Alcohol Program Manager's office and on the internet at the Office of Drug and Alcohol Policy an Compliance website ****************************** .
8. Carson City is an Equal Opportunity Employer.
$74.5k-104.3k yearly 16d ago
Service Manager
Mission Rock Residential 4.3
Service manager job in Reno, NV
Full-time Description
As the ServiceManager, you will lead the Service team and ensure the property remains in tip-top condition through a passion for quality physical appearance and proactive quality maintenance and repairs. You'll also lead and mentor a crew of skilled technicians, solve maintenance challenges, and ensure everything runs as smoothly as possible while communicating effectively.
Why work for Mission Rock? At Mission Rock Residential, we aim to provide the highest quality of service to our residents, clients, and each other by demonstrating our I ARRIVE values: integrity, accountability, respect, relationships, inclusivity, vision, and empathy. Our commitment to fostering an equitable and inclusive workplace drives innovation, strengthens our team, and reflects the vibrant community we serve. We prioritize these values in multiple ways-including team member training, support, and career pathing-and believe that, by doing so, we can positively impact our resident and team member experience.
Are you ready to make an impact?
Location: Village of the Pines
Compensation includes pay and so much more here at Mission Rock. Check out our great benefits included in the compensation plan!
Career advancement and learning opportunities
Bonus opportunity
13 paid holidays, including a Personal Wellness Day & Volunteer Day
Accrue sick time each year plus ten days (80 hours) of vacation time the first year and increase up to 15 days (120 hours) in your second year, and more!*
Housing discount opportunity
401(k) with company match Medical, Dental, and Vision insurance plans
Employer-sponsored short-term & long-term disability plans
Company-paid life insurance
Health savings account with employer contribution
Flexible spending account
Voluntary benefits
Employee Assistance Program (EAP)
*Sick time accrual amounts and policies vary by state. Please inquire with your hiring manager about your state-specific requirements.
The day-to-day: The ServiceManager oversees the daily maintenance operations including collaborating with Property Managers on property needs and escalations. Additionally, ServiceManagers work closely with Regional ServiceManagers on larger capital projects, including value-add execution, capital projects, etc. Some days are pressure-filled, so they'll need to remain flexible, resourceful, efficient, and have a general passion for accomplishment and overcoming challenges. ServiceManager may work with any of the following…
Oversee the preservation and quality of the property, including performing general maintenance of HVAC, electrical, plumbing, carpentry, drywall, appliances, exterior structures, swimming pools, snow removal
Work closely with the Property Manager (and the entire team) to ensure apartment homes and turns align with Mission Rock standards to achieve the Mission
Remain committed to providing exceptional service within each resident interaction
Lead by example and drive accountability within the Service team to prioritize timely and quality response and completion of work orders, promoting and providing highest quality of service to residents.
Partner with Property Manager to support operational goals and performance to meet owner's objectives and adhering to Mission Rock's standards
Manage purchase orders (for supplies) to ensure budget goals and objectives are met
Own and preserve pride within your work environment, maintaining a clean and polished curb appeal and general cleanliness of the property through the lens of the customer and owner
Demonstrate and deliver on a passion to develop the team, including Service Technicians, Groundskeepers, Housekeepers, etc.
Plan and prepare work schedules, delegating workloads, and monitoring workflow
Demonstrate effective communication (emails, phone calls, texts, in-person conversations) that adhere to the MRR T.R.U.S.T. to strengthen the team and improve the overall team member and resident experience
Requirements
What you bring:
Strong customer service and communication skills, with a willingness to go the extra mile
Proven ability to positively lead and develop a team
Strong organizational and time-management skills
Enthusiasm to collaborate and engage with others
Desire to improve the lives of those around you
Cost savings acumen
EPA certification is preferred
CPO Certification is preferred
3-5 years of multi-family, or similar industry, maintenance skills/experience
Adherence to Fair Housing best practices
Must be able to perform general/routine inspections and identify possible issues
Apply a “can do” mentality toward implementing efficient and effective solutions (ex: do the hard work now so you don't have to later)
Valid Driver's License with reliable transportation
Basic computer skills, including familiarity with Microsoft Suite
On-Call availability is required
#HP
Salary Description $32.00- $35.00
$47k-63k yearly est. 20d ago
Senior Customer Solutions Engineer - IMS Professional Services
Rocket Software 4.5
Service manager job in Carson City, NV
**It's fun to work in a company where people truly BELIEVE in what they're doing!** The Senior Customer Solutions Engineer brings creativity, curiosity and passion to the role working with our modernization products. They are technically versatile and deliver differentiated exceptional customer experiences to Rocket's customers.
This role will be in our IBM System Z Professional Services team working on customer engagements to help install, configure, implement, and provide training for the IBM IMS Tools product family and various other IBM Mainframe products. The ideal candidate will have deep technical knowledge of IMS and related IBM z Systems technologies, strong communication skills, and a passion for helping clients achieve operational excellence.
**Core Technical Skills:**
+ Install, configure and manage IMS in a parallel sysplex environment
+ IMS systems programming
+ Establishing policies and procedures pertaining to database management, DR, security, maintenance and utilization
+ Reviewing new versions of IMS for functionality, advising how they benefit the client
+ Evaluating change requests and determine impact to assigned clients
+ Vendor consultations for problems and questions
+ DR recovery of application objects
+ Troubleshooting and solving production database issues
+ Demonstrated ability to respond quickly and effectively to support requests from multiple clients
+ Supporting multiple customer for after hours on-call
**Database Skills:**
+ Database Administration
+ Knowledge of IMS database organization using access methods of VSAM and OSAM
+ Full function database organization types
+ HSAM, HISAM, SHISAM, HDAM, HIDAM, INDEX, GSAM
+ Definition and use of LOGICAL databases
+ HALDB (partitioned): PHDAM, PHIDAM, ILDS, PSINDEX, etc.
+ Fast Path databases (DEDBs)
+ Database Design and related utilities
+ DBD source coding and DBDGEN
+ PSBGEN source coding and PSBGEN
+ How databases are processed using secondary indexes (PROCSEQ=)
+ Correct usage of PROCOPT= to minimize database locking
+ ACBGEN
+ Online Change
+ IMS commands related to ACB and FORMAT changes
+ Database monitoring
+ Space management
+ Database dataset space reporting for proactive outage avoidance.
+ How to immediately fix an out of space condition for a VSAM database dataset
**Integration Skills:**
+ Coding and usage of IMS reorganization utilities (including IBM, BMC, CA)
+ Unload
+ Prefix resolution
+ Reload
+ Prefix update
+ Secondary index build
+ Image copy
+ Pointer checker
+ Support planned (disaster recovery) and unplanned (emergency) database recovery activities
+ Knowledge of log archive and change accumulation utilities
+ How to perform a log archive on demand
+ Knowledge of IMS DB recovery utility
+ How to use DBRC to generate JCL for forward recovery and point-in-time database recovery
+ Identification and resolution of performance issues
+ Online tracing - Usage of IMS TRACE commands and associated utilities for spot monitoring of online program/transaction activity
+ Extracting information from IMS logs using DFSERA10 and related utilities DFSUTR20 and DFSUTR30
+ Use of DFSDDLT0 utility to access data
+ Program/transaction monitoring - Familiarity with usage of IBM's IMS performance Analyzer product is a plus
+ Using DBRC to monitor database activity
**Education and Experience:**
+ Bachelor's Degree, or equivalent experience
+ 8 + years as a Systems Programmer or other similar position
+ 4+ years customer facing consulting experience
+ Development, application lifecycle or change management experience is a plus
**Preferred Qualifications:**
+ Proven critical thinking, analytical and troubleshooting skills
+ Excellent interpersonal, relationship management and communication skills.
+ Excellent time management skills
+ Previous customer facing consulting experience
**Travel Requirements:** Up to 10%
**Information Security:**
Information security is everyone's responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role.
**Diversity, Inclusion & Equity:**
At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce.
\#LI-MM1
\#LI-Remote
The base salary range for this role is $85,820.00 - $107,275.00 /year. Exact compensation may vary based on skills, experience, and location.
.
**What Rocket Software can offer you in USA:**
**Unlimited Vacation Time as well as paid holidays and sick time**
**Health and Wellness coverage options for Rocketeers and dependents**
**Life and disability coverage**
**Fidelity 401(k) and Roth Retirement Savings with matching contributions**
**Monthly student debt benefit program**
**Tuition Reimbursement and Certificate Reimbursement Program opportunities**
**Leadership and skills training opportunities**
EOE M/F/Vet/Disability. Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: ************ or send an email to *************************. We will make a determination on your request for reasonable accommodation on a case-by-case basis.
As part of our commitment to a safe and trustworthy workplace, we include background and reference checks in our hiring process.
_It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability._
_If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!_
Companies around the world trust Rocket to solve their most complex business challenges by powering their critical infrastructure, business processes, and data. We help extend the value of these assets, enabling our customers to embrace the potential of cloud and mobile computing, advanced analytics, and the innovations of tomorrow. From the clothes we wear to the cars we drive, Rocket solutions power the back-end systems that thousands of brands rely on every day.
At Rocket, software is about more than just code-it's about people. We are passionate problem-solvers, working to make a difference for others. Our foundation is built on empathy, humanity, trust, and love, and we strive to embody these core values in everything we do. Whether we're serving our customers, partners, or fellow Rocketeers, we are committed to treating everyone with the respect and care they deserve.
Founded in 1990, Rocket Software is headquartered in Waltham, Massachusetts, and has 20 offices worldwide, bringing people and technology together to build a better future.
$85.8k-107.3k yearly 60d+ ago
Lead and Senior Substation P&C Relay Technician
Telex 3.8
Service manager job in Reno, NV
SUMMARY OF RESPONSIBILITIES: Conduct commissioning, testing, maintenance and repair of complex protective relaying schemes in generation, transmission, and distribution substation environments. Be able to operate various types of electrical test equipment including but not limited to Omicron, Doble, Vanguard, etc. This position requires an intermediate to strong level of understanding of interfacing software such as Test Universe, Protection Suite, AcSELerator, Wireshark, etc. Facilitate the retrofit, upgrade, and replacement projects for electrical controls, SCADA, DCS, and Power System Protection Equipment.
ESSENTIAL JOB FUNCTIONS:
Test over current/voltage, Directional, Distance, Impedance, Sync Check, Loss of field, reverse power, Multifunction relays etc.
Perform function testing of substation control circuits on relay panels, transformers & circuit breaker controls. Perform isolation, setpoint testing, advanced logic testing, and scheme testing (reclosing, breaker failure, etc.)
Perform end-to-end relay testing using Doble Protection Suite, RTS, or Test Universe software to verify communication assisted protection schemes.
Perform installation, commissioning, testing and maintenance of protective relaying equipment, relaying schemes, DFR equipment, SCADA systems, distribution automation systems and associated communication equipment
Assist in developing written standard commissioning, testing and maintenance procedures for protective relaying, DFR's, RTU's, IED's, Distribution Automation and associated communication systems.
Generate customer report describing the problem found and correction action taken / proposed.
Maintain a professional attitude when representing the company during phone or personal contact with outside vendors, customers or service providers etc.
QUALIFICATIONS:
Minimum of 5 years of field experience in commissioning, panel and equipment checkout, relay calibration, testing and repairing substation relaying and control schemes
Experience is desirable in any of the following related areas: Substation commissioning; SCADA/Fault Data/SER/Integration-Automation equipment installation and testing
Have a good understanding of various protocols (DNP3, Modbus, 8979, etc.). Have the ability to troubleshoot SCADA issues using various protocol test sets (Wireshark, ASE 2000, etc.)
Experience in three phase power systems, power system protection, and control schemes
Strong interpersonal and communication skills
Proficient in Microsoft Office (Word, Excel and Outlook)
Valid Driver's license and good driving record
Must be able to distinguish color coding of wires, fiber optics or other materials required by essential job functions
$50k-79k yearly est. 60d+ ago
Technician/Lead Technician in Emergency Restoration Service Industry
Paul Davis Emergency Services 4.3
Service manager job in Sparks, NV
Growing and fast-paced company looking for a full time, year round Technician/Lead Technician. We are an emergency service company handling water mitigation, fire and mold remediation. Training and additional certifications available for the right individual. We offer a great opportunity to learn a new trade in a growing industry.Job Duties/Responsibilities
Respond to emergency calls/be available 24 hours a day, 7 days a week, 365 a year
Perform a water, fire or mold damage assignment (Lead Position should have experience)
Be familiar with all IICRC S500 Standards (Lead Position - after training)
Learn basic aspects of all restoration type assignments
Be eligible for "on-call" status as scheduled
Learn to communicate details of all assignments such as detailed drawings, moisture mapping, temperature readings, dehumidifier readings, customer concerns and requests, and all other tasks considered customary and standard for this job title
Physically fit with no health issues that would interfere with the physical demands and/or conditions with the work environments customary for this type of work
Experience in water extraction/carpet cleaning preferred by not required
Requirements
Minimum education High School Diploma or equivalent
Minimum 18 years of age for insurance purposes
Valid Nevada Driver's License with clean driving record to drive company vehicles
Own basic construction tools
Reliable transportation required
Ability to respond to 24 hour emergencies on mitigation calls
Ability to work in confined spaces
OSHA 10 or ability to obtain at time of hire
IICRC certification is a plus or be familiar with all IICRC S500 standards after training
Qualified candidate can work in a team environment, whether performing duties alone or with others, and follow instructions
Must be reliable and able to work overtime and on weekends on occasion
Pass a criminal background check
Physical Requirements
Ability to stand, squat, climb, bend, kneel, stoop, walk, push, pull, crouch and crawl for long periods of time
Ability to travel up and down ladders
Ability to lift up to 50lbs on a regular basis
Ability to work in high places and in tight spaces (crawlspace)
Ability to wear a respirator (to be fit tested by employer)
Capable of working in fire, smoke and/or water damage environments that have potential for mold and mildew
All other duties as assigned
40+ hours a week during busy season - Full Time - Holiday Pay, PTO, Health BenefitsCompensation based on experience - negotiable Values: Deliver what you promise. Respect the individual. Have pride in what you do. Practice continuous improvement. Vision: To provide extraordinary care while serving people in their time of need. Mission: To provide opportunities for great people to deliver Best in Class results.Paul Davis is an equal opportunity employer. Compensation: $15.00 - $25.00 per hour
Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.
We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.
Our Vision:
To Provide Extraordinary Care While Serving People In Their Time Of Need.
Our Values:
Deliver What You Promise
Respect The Individual
Have Pride In What You Do
Practice Continuous Improvement
Our Mission:
To provide opportunities for great people to deliver Best in Class results
How much does a service manager earn in Carson City, NV?
The average service manager in Carson City, NV earns between $48,000 and $128,000 annually. This compares to the national average service manager range of $47,000 to $116,000.
Average service manager salary in Carson City, NV
$78,000
What are the biggest employers of Service Managers in Carson City, NV?
The biggest employers of Service Managers in Carson City, NV are: