Post job

Service manager jobs in Decatur, IL

- 710 jobs
All
Service Manager
District Manager
Service Director
Field Operation Manager
Train Operations Manager
Automotive Services Manager
Customer Service Senior Engineer
Business Manager
Customer Service Supervisor
  • Mgr Operations Training

    Constellation Energy 4.9company rating

    Service manager job in Clinton, IL

    Who We Are As the nation's largest producer of clean, carbon-free energy, Constellation is focused on our purpose: accelerating the transition to a carbon-free future. We have been the leader in clean energy production for more than a decade, and we are cultivating a workplace where our employees can grow, thrive, and contribute. Our culture and employee experience make it clear: We are powered by passion and purpose. Together, we're creating healthier communities and a cleaner planet, and our people are the driving force behind our success. At Constellation, you can build a fulfilling career with opportunities to learn, grow and make an impact. By doing our best work and meeting new challenges, we can accomplish great things and help fight climate change. Join us to lead the clean energy future. Total Rewards Constellation offers a wide range of benefits and rewards to help our employees thrive professionally and personally. We provide competitive compensation and benefits that support both employees and their families, helping them prepare for the future. In addition to highly competitive salaries, we offer a bonus program, 401(k) with company match, employee stock purchase program comprehensive medical, dental and vision benefits, including a robust wellness program paid time off for vacation, holidays, and sick days and much more. Expected salary range of $157,500 to $175,000, varies based on experience, along with comprehensive benefits package that includes bonus and 401(k). Primary Purpose of Position Plans, coordinates, and manages activities associated with the development and implementation of Constellation's operations training programs at the Clean Energy Center (CEC). Primary Duties and Accountabilities Provides direction for and supervises the planning, analysis, design, development, implementation, and evaluation of CEC training programs established to improve CEC and personnel performance in accordance with Constellation Department Descriptions, Policies, Procedures, and Process Descriptions. Program responsibilities include initial license training, reactor operator, senior reactor operator, non-licensed operators, shift manager, shift technical advisor, and simulator performance. Manages post-training assessments to identify impact on personnel and CEC performance to identify training program areas needing improvement. Training improvements and corrective actions are systematically initiated, trended, analyzed and resolved. Support CEC and fleet activities in the areas of business plan initiatives, project management, re-fuel outage support, emergency preparedness duties and special projects. Anticipates long-range Security training needs and develops strategies and plans to meet those needs. Assures that training facilities, equipment, materials, records, and personnel qualifications support training program goals. Participates in Nuclear Regulatory Commission (NRC), Institute of Nuclear Power Operations (INPO) and management audits or assessments and provides responses to audit findings. Coordinates the assignment of training activities between CEC management, outside agencies, contractors, and the training department. Perform other job assignments and duties as directed by management or pursuant to company policy, including but not limited to emergency response, departmental coverage, call outs, and support of outage activities in positions outside the department. Minimum Qualifications Bachelor's degree in science or in a technical discipline, education, or training with 8 years of overall experience, which includes 4 years power plant, 2 years nuclear power plant experience and 1 years of supervisory or managerial experience per ANSI/ANS-3.1-2014 (4.3.1) OR Associate's degree in technical discipline, education, or training OR must meet equivalency as outlined in ANSI/ANS-3.1-2014 (4.1.1.1 & 4.1.1.2) Standard, "Selection, Qualification, and Training of Personnel for Nuclear Power Plants" with 10 years of overall experience, which includes 4 years power plant, 2 years nuclear power plant experience and 1 years of supervisory or managerial experience per ANSI/ANS-3.1-2014 (4.3.1) Active SRO license, inactive SRO license or SRO certification Maintain minimum access requirement or unescorted access requirements, as applicable, and favorable medical examination and/or testing in accordance with position duties Preferred Qualifications Master's of Science in a technical discipline, education, or training Experience in the implementation of training programs Instructional experience Experience in leading teams from multiple organizations in accomplishing diverse tasks and assignments Experience on INPO Accreditation or Evaluation teams, benchmarking and peer assessment teams Knowledge of and experience with the systematic approach to training (SAT)
    $157.5k-175k yearly 2d ago
  • Automotive Service Manager

    Blain's Farm & Fleet (Blain Supply, Inc.

    Service manager job in Urbana, IL

    Company & Benefits Information At Blain's Farm & Fleet we believe everyone deserves the opportunity to have a job they love, work in a great environment, grow their career & enjoy a positive balance. As a family-owned retailer we take pride in offering a competitive benefit package designed to support you & your life. It is one of the reasons we have been named a Forbes Best Employer for seven consecutive years! Associates hired into a full-time role will become eligible for the following benefits effective their 91 st day of full-time employment: Medical, Prescription, Dental, Vision, Short & Long Term Disability, Life Insurance, Ancillary Benefits, Identity Theft Protection, Pet Insurance, Etc. All major Holidays & Birthday off Advanced Leadership Training Programs: build the skills to grow your career Associate discount on name brands like Carhartt, Under Armour, STIHL, Milwaukee Tool, DeWalt & much more! Internal recognition programs that support an engaged workplace 401(K) with company match Bonus program based on store metrics Compensation Base pay starting at $53,000/yr The pay range for this position starts as listed in the job posting but actual pay could be higher based on experience. Please note, compensation decisions are contingent on the facts and conditions for each job opening. We take into consideration the minimum requirements outlined in the job description, such as, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires. Please note salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Blain's Farm & Fleet position description for accurate pay range information. Job Duties The Service Manager is responsible for providing advanced auto services, with exceptional customer service. Provide full leadership of the shop and team Provide technical assistance and support Assign daily tasks Review shop performance to meet company goals and budgets Own staffing and associate development And more! Qualifications Here's what it takes to be successful: ASE A4/A5 Certs or ability to obtain within 1 year 1+ of years of management experience Valid drivers licence 18+ of age or older EEO Statement Blain Supply, Inc and Blain's Farm and Fleet (collectively "Blain's") is proud to be an Equal Opportunity Employer. We recognize the importance of diversity and creating an inclusive culture in order to leverage the skills and talents of all people to the mutual advantage of each individual and the organization. Blain's does not discriminate against applicants or employees on the basis of race, religion, color, sex (including pregnancy and sexual harassment), sexual orientation, gender identity, national origin, age, marital status, disability, military or veteran status, or any applicable legally protected status. Our goal is to continue to be recognized as an employer of choice and we have received Forbes Best Mid-Sized company to work for an unprecedented 7 years in a row.
    $53k yearly 3d ago
  • Service Manager

    Fred's Plumbing and Heating 3.7company rating

    Service manager job in Champaign, IL

    Job Description Are you ready to lead and inspire a team of skilled professionals while making a tangible impact in the HVAC, plumbing, and electrical services industry? At Fred's Plumbing and Heating, we're looking for a full-time Service Manager who's ready to take their career to the next level. Take charge of a rewarding role where you can grow and thrive. Apply today and join our team! WHAT'S IN IT FOR YOU? As our Service Manager, you'll earn competitive pay ranging from $30 to $35 per hour, plus bonuses and spiffs that recognize your impact. All that you need for this management position is: 5+ years of HVAC service experience AND 2+ years in a leadership or supervisory role Strong technical knowledge of residential and/or commercial HVAC systems Ability to manage both field operations and administrative responsibilities Strong organizational, leadership, and communication skills Ability to analyze financial and performance data to improve profitability Bonus points for having an active Plumbing license and/or EPA certification (Not Required) HOW DO WE CARE FOR OUR TEAM? We know that we wouldn't have satisfied customers if we didn't have happy employees to serve them. That's why we make every effort to create a fun, positive work environment. We value our staff, and we show our appreciation with a well-stocked snack bar and fantastic benefits. We hope you'll join us and see what makes our team amazing! OUR EXCELLENT BENEFITS Health insurance 1 week of paid vacation (2 weeks after 1 year) Paid holidays 2 sick days Paid training Retirement options Fully stocked snack bar WHAT CAN YOU EXPECT AS OUR SERVICE MANAGER? This is a full-time management position with 9-hour shifts from Monday to Thursday (7 AM - 4 PM) and a half-day Friday (7 AM - 11 AM) unless on-call. As our Service Manager, you'll oversee service operations and performance by monitoring margins, resolving callback issues, and managing warranty claims. You'll assist with dispatch and scheduling to maintain efficiency. In the field, you'll support technicians, provide training, and ensure compliance with safety standards. You'll also serve as the first point of escalation for employee concerns, promote team morale, and uphold customer service excellence through clear communication and problem resolution. A LITTLE BIT MORE ABOUT FRED'S PLUMBING AND HEATING For over 40 years, residents of the Champaign area have counted on our family-owned company to provide prompt, reliable service. We proudly offer installation, repair, and maintenance on everything from electrical panels to sewer lines to heating and cooling equipment. Whether a client needs an outlet rewired or a tankless water heater installed, no job is too small or too large for our experienced team to handle! TAKE THE NEXT STEP! Are you ready to take the next step in your management career and join a company that values your skills, leadership, and dedication? Apply now to be our Service Manager! Our initial application process is quick, easy, and mobile-friendly.
    $30-35 hourly 27d ago
  • Service Manager - Springfield, IL

    Angott Search Group

    Service manager job in Springfield, IL

    Angott Search Group is proud to partner with Truck Centers, Inc., a family-owned dealership network proudly representing Freightliner and Western Star trucks. For more than 50 years and across three generations, Truck Centers has grown from a single dealership into a trusted network of 10 full-service dealerships and two auxiliary locations throughout Illinois, Indiana, and Missouri. Our success is built on a commitment to exceptional service, collaboration, innovation, and giving back to our communities. The Opportunity Are you a motivated leader with a passion for people development, operational excellence, and outstanding customer service? Truck Centers is seeking Service Managers to oversee daily operations, coach and develop teams, and deliver a best-in-class service experience. This role offers the chance to lead a team of skilled technicians and office staff while shaping a culture of efficiency, accountability, and customer satisfaction. Relocation assistance is available for qualified candidates. What You'll Do Lead Operations: Oversee service department workflow, payroll, tools, and equipment while ensuring compliance with policies and OEM standards. Develop Teams: Recruit, train, mentor, and evaluate technicians and staff; lead huddles and performance reviews. Delight Customers: Ensure timely, professional communication; resolve service concerns; partner with Parts and Sales for a seamless experience. Optimize Processes: Improve repair cycle times, support continuous improvement, and maintain competitive services. Drive Growth: Achieve service goals, strengthen customer relationships, and expand department capabilities. Qualifications 5+ years of leadership experience (transportation or dealership preferred) Proven ability to coach and inspire diverse teams Strong knowledge of truck systems, parts, and dealership operations Budget management and data-driven decision-making experience Excellent organizational, communication, and problem-solving skills Tech-savvy with MS Office and tablets Valid driver's license; background check and drug screen required Preferred: Freightliner dealership experience, CIC training, Kaizen/Six Sigma certification Job # 1888
    $56k-92k yearly est. 60d+ ago
  • District Manager

    Potbelly Sandwich Shop

    Service manager job in Bloomington, IL

    Pay Transprency - $75,000-$85,000 + Shop Performance Bonus GENERAL DESCRIPTION Leads and behaves according to Potbelly Values and upholds the Potbelly Way. The District Manager provides leadership, coaching, and direction to the shops through people development. He or she will be responsible for up to 8 locations on average, depending on the market. Leads to improve shop operations and to maximize the long-term sales and profit of each shop. The DM will plan and set goals for each shop, monitor the progress of goals (Sales, Profits, customer metrics, Turnover, Food Cost) and hold employees accountable for delivering results through coaching. Follows the Playbook and standard Potbelly Operating Procedures with main areas of focus including but not limited to: What's In It For You: * Competitive pay with performance-based annual raises! * Medical, Dental & Vision Insurance * Domestic Partnership Benefits * Paid Parental Leave * FSA and HSA with Employer Contribution * Commuter Benefit Program * Retirement Savings 401(k) with company match * Employee Assistance Program * Paid Time Off * Discount Program * Flexible Work Schedule * Career growth opportunities If hired, you must meet and maintain all eligibility requirements to qualify FOCUS People * Must ensure each shop has a great General Manager. * Continuously develop and train General Managers to the next level. * Must develop bench at every level from Shift Leader to District Manager. * Coach and develop General Managers on: Staffing, Scheduling, Turnover, Employee Satisfaction, Performance Management, Training and Orientation, Communication, Rewards and Recognition and Administration. * 40% of time must be spent on executing the People Plan and Coaching teams * Coach General Managers on conducting and implementing performance reviews and development plans. * Conduct performance reviews and provide continuous feedback and development. Hold team accountable. * Build strong teams. Identify staffing needs. Participate in recruiting, selecting, development and placement of all Managers and Shift Leaders. * Knows how to and routinely identify internal talent, source and recruit. * Educate Shop Management on all appropriate HR policies, labor laws, and safety and security procedures. Ensure compliance at the shop level. * Hold effective monthly meetings with Shop Management team for goal alignment. * Act as communication liaison between Support Center and Shops. * Effectively utilize Field Support Team (Operations Services, HR/TA Team, Training Team, etc.) Customers * Ensure all GMs hire nice people and teach them the Potbelly Advantage. * Drive the Food Loving Value deep into the shops. * Hold team accountable for excellence in product quality, consistency and execution, speed of service, shop cleanliness and maintenance and customer service. * Analyze, address and improve results of the customer feedback program. * Audit shops to ensure they meet identified operational standards, food safety standards, and labor laws. Sales * Develop the annual business plan for the Market. * Ensure shops properly execute Local Shop Marketing promotions, new product roll-outs and the Playbook. * Foster Positive Energy in the work environment with shop managers to accomplish business results (increased customer counts, increased sales and increased profits). Must have a Contributor Level Balanced Scorecard. * Hold managers accountable for results of facility standards. * Accountable for co-developing the business plan for each shop. Follow-up on progress towards goal achievement. * Lead successful new shop openings in market/regions. Profit * Must know how to make more money; expert in Labor Costs, Food Costs and Controls. * Meet financial and operational goals. Provide and implement Games plans. Motivate and support shop management team to execute those plans. * Use all information resources available (e.g., balanced scorecard data, secret shops, turnover reports, P&L) to identify opportunities and threats. Optimize shop potential and adjust business plan tactics accordingly. * Complete various audits to ensure that shops meet Potbelly standard practices and procedures (i.e., cash, security). PHYSICAL FUNCTIONS * Must have the ability/stamina to work a minimum of 50 hours a week. * Ability to stand/walk for 9-10 hours per day. * Ability to travel 80-90% in the field. * Will frequently reach, feel, bend, stoop, carry, finely manipulate and key in data. * Ability to lift up to 10 pounds frequently and up to 50 pounds occasionally. * Must be able to work in both warm and cool environments, indoors and outdoors. * Must be able to tolerate higher levels of noise from music, customer and employee traffic. * Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish. * Ability to manage several fast-paced, high-volume, customer-focused shops through organization and coordination of schedules, supervision and counseling of employees, problem-solving, maintaining cleanliness, execution of marketing plans and providing great customer service. * Must have excellent communication skills in English (some markets require Spanish) via writing, telephone, e-mail and in-person. * Ability to comprehend and communicate in English via verbal and written communication, such that employee can perform his or her job responsibilities. EXPERIENCE, EDUCATIONS AND BEHAVIORS * Knows, lives and can teach The Potbelly Way. * Adopts the Potbelly Values as their personal values. * Has excellent communication skills, including active listening and the ability to ask great questions. * Has a sustained record of leading teams to success. * Possess an extremely strong work ethic. * Is educated and is an active learner * Has the initiative to solve problems and to get things done correctly and on time. * Has the ability to grow other leaders. * Has humility and self-confidence. * Knows how and successfully grows our sales/business profitably * BA/BS preferred. * At least 5 years of proven leadership experience, managing multiple units preferably within a rapidly growing retail or restaurant organization. * Proven track record of delivering results in a complex, fast-paced environment. * Demonstrated leadership capability to build strong teams and to achieve business goals. * Ability to relocate to other markets, preferred. * As a requirement of the position, the District Manager must be trained and pass a Food Safety Certification course. In Illinois certification is required through the Illinois Department of Public Health, while in all other states certification is required through the National Restaurant Association (ServSafe), National Registry of Food Safety Professionals or the National Environmental Health Association (Prometric). * Microsoft Office skills. Potbelly actively creates and promotes an environment that is inclusive of all people and their unique abilities, strengths, and differences. We respect and embrace diversity in each other, our customers, suppliers, and all others with whom we interact as an essential component in the way we do business. Diversity only strengthens our Potbelly vibe, who we are, and how we work. We're an equal opportunity employer. Each applicant will be considered for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, veteran status, or any other basis protected by applicable federal, state or local law. Application Deadline: Applications must be submitted by [12/21/2025] to be considered for this position. The posting may close earlier if a suitable candidate is selected before the deadline.
    $76k-128k yearly est. 24d ago
  • Service Manager - Managed Services

    Integrity Technology Solutions, Inc. 3.7company rating

    Service manager job in Bloomington, IL

    The Service Manager - Managed Services, is responsible for leading service delivery and team management functions at Integrity. This role ensures that our clients receive high-quality, consistent, and efficient IT services that align with our brand promise, Do It Right the First Time, and our core value, Learn and Teach Every Day. The Service Manager oversees the daily operations of the Managed Services team, driving performance, service quality, and process improvements to optimize efficiency and customer satisfaction. They play a critical role in ensuring adherence to best practices in system availability, security, and compliance while proactively identifying opportunities for service enhancements and operational improvements. Additionally, the Service Manager is responsible for the professional development of the Managed Services team, fostering a culture of continuous learning, accountability, and collaboration. This role requires strong leadership, critical thinking, and problem-solving skills to effectively manage escalations, drive operational success, and contribute to the company's strategic objectives. The Service Manager works closely with leadership, technical teams, and clients to maintain alignment between business goals and IT service delivery. This is a hybrid position requiring a minimum of two days in the office each week. Additional days may be required for new employee onboarding and team development. Key Responsibilities Service Delivery & Operational Excellence Ensure high-quality, consistent, and efficient IT service delivery that aligns with company standards and client expectations. Monitor and manage service request workflows to maintain operational efficiency and adherence to response and resolution objectives. Identify and implement process improvements to optimize service performance, increase system availability, and enhance security and compliance. Track and analyze key service metrics to assess team performance, service effectiveness, and client satisfaction. Proactively address service delivery challenges by implementing structured problem-solving approaches and process refinements. Oversee ticket management, escalations, and service-level performance, ensuring timely resolution of client issues. Collaborate with internal stakeholders to align IT service offerings with business goals and client needs. Team Leadership & Development Lead, mentor, and develop a high-performing Managed Services team. Foster a culture of accountability, learning, and continuous improvement through coaching, feedback, and professional development opportunities. Conduct quarterly conversations and set clear expectations for team members to drive individual and team success. Identify and cultivate future leaders by providing growth opportunities and leadership development. Ensure the team follows established processes and best practices for service delivery, documentation, and client communication. Client Engagement & Relationship Management Serve as a key point of contact for client service escalations, ensuring prompt and effective resolution. Partner with the Talent Development Director to align Managed Service team's skills with client needs and strategic objectives. Ensure a proactive approach to client communication, keeping clients informed of service updates, planned maintenance, and issue resolutions. Support cross-functional collaboration with other teams to improve service consistency and enhance the client experience. Strategic Planning & Business Alignment Contribute to the company's financial and operational goals by ensuring service efficiency, cost-effectiveness, and revenue optimization. Work with leadership and Human Resources to assess staffing needs and to hire, train, and retain a skilled and motivated team. Lead departmental meetings and provide insights and updates to ensure alignment with company initiatives. Compliance & Process Standardization Ensure team adherence to industry best practices, security protocols, and compliance requirements. Regularly audit time records, service tickets, and process compliance to uphold service standards and operational integrity. Continuously refine and enhance internal processes to improve efficiency, reduce errors, and maintain consistency across the team. Additional Responsibilities: Participate in professional training sessions and share key learnings to foster individual and organizational improvement. Perform additional duties as assigned to support company goals. Qualifications & Skills Technical & Service Management Expertise Proven experience in IT service management within a Managed Service Provider (MSP) or similar IT support environment preferred. Strong understanding of best practices for service delivery, incident management, and problem resolution. Experience managing ticketing systems to optimize IT service workflows. Ability to analyze service metrics, identify trends, and implement data-driven improvements to enhance team performance and client satisfaction. Broad technical background with exposure to both systems and networking, including: Windows Server, Active Directory, Group Policy, and Microsoft 365 administration Network infrastructure fundamentals Virtualization platforms and backup/disaster recovery solutions. Awareness of cloud platforms and security practices. Leadership & Team Development Demonstrated ability to lead, mentor, and develop a high-performing technical support team. Experience in coaching and performance management to drive accountability, professional growth, and team success. Strong collaboration and interpersonal skills to foster a positive team culture and encourage knowledge sharing. Ability to identify and develop future leaders within the team by providing structured growth opportunities. Critical Thinking & Problem-Solving Strong analytical skills to assess service challenges and implement effective solutions. Ability to prioritize and make data-driven decisions in a fast-paced environment. Proactive mindset with the ability to anticipate service challenges and implement preventive measures. Capacity to manage escalations and resolve conflicts while maintaining a client-focused approach. Client Engagement & Communication Excellent verbal and written communication skills to effectively communicate with stakeholders. Strong customer service orientation with a commitment to delivering a positive client experience. Ability to build and maintain client relationships through clear communication, responsiveness, and service excellence. Experience handling client escalations and service concerns with professionalism and problem resolution strategies. Business & Strategic Alignment Understanding of business financials related to service efficiency, billable work, and resource utilization. Ability to align IT service delivery with company objectives and contribute to strategic business planning. Software & Tools Proficiency Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) for reporting, documentation, and communication. Experience with ticketing platforms, such as ConnectWise, Autotask, or ServiceNow. Familiarity with collaboration platforms like Microsoft Teams, Slack, or Zoom. Physical Requirements and Work Environment Sitting for extended periods while working at a computer. Occasional lifting and moving of IT equipment (e.g., laptops, desktops, peripherals, or small networking devices) weighing up to 25 lbs. Hybrid work model - combination of remote work and in-office presence. Office setting: Open-space office environment with shared workstations and collaborative areas. Remote work: Requires a reliable internet connection and a dedicated workspace, free of distractions, for focus and productivity. Travel: This position requires occasional travel to client and prospect locations for meetings. Collaboration: Regular virtual meetings, calls, and team interactions through digital communication tools. Pace of work: Fast-paced environment requiring multitasking, attention to detail, and adaptability. Benefits Medical, dental and vision insurance Short and long term disability Life insurance 401(k) with company match Paid time off Company holidays Birthday bonus day Anniversary bonus day(s) Celebration day Paid certifications
    $60k-97k yearly est. Auto-Apply 60d+ ago
  • Residential HVAC Service Manager

    Hoveln Heating and Cooling, Inc.

    Service manager job in Champaign, IL

    At Hoveln Heating & Cooling, Inc., we don't just keep homes comfortable - we create peace of mind. Our reputation is built on craftsmanship, reliability, and genuine care for our customers. As we continue to grow, we're searching for a Residential HVAC Service Manager who can bring clarity, confidence, and strong leadership to guide our service team toward shared success. About the Role As our Service Manager, you'll oversee the daily operations of our residential HVAC service department. You'll lead a talented group of technicians, make sound decisions in the moment, and ensure every customer has a positive experience. This role is ideal for someone who's level-headed, solution-oriented, and enjoys helping people perform at their best. What You'll Do * Lead, mentor, and motivate our residential HVAC service technicians. * Manage daily schedules, dispatching, and workflow to ensure efficient, on-time service. * Provide support and assist technicians with troubleshooting as needed. * Handle escalated service issues with professionalism, empathy, and sound judgment. * Track performance metrics and coach team members to reach department goals. * Uphold high standards for safety, workmanship, and customer satisfaction. * Collaborate closely with office staff, install teams, and sales for seamless customer communication. * Oversee warranty claims, billing accuracy, and service documentation. * Support ongoing training efforts to keep the team aligned with industry best practices. Pay: $75,000 - $85,000/year - Depending on Experience What You Bring * 5+ years of residential HVAC service experience or comparable industry experience. * Hands-on field experience is a plus. * At least 2 years in a supervisory or leadership role. * Strong communication and people skills - able to coach, guide, and inspire. * Calm, confident decision-making and steady problem-solving abilities. * Customer-focused mindset rooted in integrity and professionalism. * Experience with service management software (Field Edge, Service Titan, Housecall Pro, or something similar) What We Offer * Competitive base salary + performance bonuses * 100% company-paid health insurance * Paid time off and holidays * Ongoing training and leadership development * A supportive, family-oriented culture where your leadership truly matters
    $75k-85k yearly 10d ago
  • Service Manager - Bloomington Cycle & Fitness - Bloomington, IL

    Specialized Bicycles 4.5company rating

    Service manager job in Bloomington, IL

    ABOUT SPECIALIZED Innovation has guided our every decision since 1974. As more riders of all ages get on the roads, trails, and streets than ever before, we're here to do the best work of our lives to push the greatest human powered machine into the future each and every day. We're a team of barrier-breakers, disrupters, and problem solvers. We're committed to building a diverse and inclusive workforce where every teammate can succeed as we inspire riders everywhere. In Company Owned Retail, we strive to be a transformative, inclusive, authentic, rider focused, and collaborative team that creates the best bikes and delivers world class rider care attention. Simply said, we provide quality in our products and to our riders at every interaction and are looking for a teammate to be a part of this growing team. Reach out - we're here to help you build your career at Specialized. JOB SUMMARY Under the direction of the Store Manager, the Service Manager will oversee the bike department repair shop at Specialized. The service manager is ultimately responsible for maximizing rider-facing operational performance by providing help desk resources and technical advice to all service staff; solving high level problems; disseminating technical bulletins and new techniques; and detecting and diagnosing shop problems in structural and social interfaces. The service manager must also improve rider service quality results by continuously studying, evaluating, and re-designing the fixed processes of the department; informing, communicating, ands achieving service metrics; monitoring and analyzing results of said metrics; and implementing changes accordingly. HOW YOU'LL MAKE A DIFFERENCE Overall profitability of the department: covering and exceeding departments' run cost Lead service team in all bicycle and store service functions: new bike builds, walk-in repairs, and checked-in repairs, while exemplifying best practices for all service staff Overseeing and assigning workload, both when present and not, to ensure efficient flow and achieving 24-hour turn around (on all tickets not requiring special order) Manage all aspects of repair workflow: intake, job prioritization, service part order management, timely completion and quality of all work, and rider communication. Assist with general store tasks including the following: opening/closing of store, resolving customer service/POS issues, participating in community/marketing events and ongoing staff meetings to improve department and company. Monitor sell-through on all service-specific parts and accessories; establishing a “never-out” list made up of commonly needed shock seals, chains, cassettes, and cleats. Oversee and ensuring swift completion of all warranty issues and shop bikes Maintain primary point of contact with Specialized warranty representative Uphold all safety, cleanliness, and appropriate stocking of tools at workstations (service department and rider care) Staff has direction and is informed when manager is not present (days off, time off, etc.) so that all service members are working purposefully towards service goals Evaluate each employee's performance and is first point of contact when issues arise in service among riders, service employees, and the service/sales interface Contribute to the larger Specialized R&D team by closing the feedback loop; providing insights from both the technician's perspective and remitting valuable critique and reaction from our riders WHAT YOU NEED TO WIN Passion for cycling and the Specialized brand A current or former retail employee with 1+ years of experience Excellent communication with the ability to effectively interact with riders and team members Must be able to work as business dictates which includes weekends Ability to stand for extensive time periods; while occasionally walking, kneeling, or reaching Able to lift at least 50 lbs. or more and use proper lifting skills TELL ME MORE Competitive health care (Medical PPO or HDHP)* Dental* Vision* Health Savings Account (HSA) Short and Long Term Disability Company sponsored life insurance Optional Term Life Insurance Optional Critical Illness insurance Optional Critical Accident insurance Competitive vacation package* 401(k) with match 8 Weeks paid parental leave Paid company holidays Employee discounts on all product Deep partner retail discounts Fitness & Events Reimbursement Uniform Allowance Employee Assistance Program Commuter Benefits *if applicable in state Family & Friends Discount *For eligible employees Here at Specialized we believe that bikes have the power to change lives. Our culture is one of passion, striving to break barriers and have a positive impact on the world. We want to increase representation of all races, genders, and body types in the cycling industry and are committed to building a diverse and inclusive workforce where all people thrive. We encourage everyone - especially those from marginalized groups - to apply to our job postings and help us earn the position as the rider's brand of choice. We are always looking for creative, innovative, and passionate people who are eager to contribute to our mission of pedaling the planet forward. Regardless of your qualifications, if you are ready to make a difference, please apply and let us know how you can make an impact at Specialized! See what we are up to on LinkedIn , Instagram , and most importantly, our # DogsofSpecialized .
    $53k-86k yearly est. Auto-Apply 16d ago
  • District Manager

    Syngenta Global 4.6company rating

    Service manager job in Champaign, IL

    At Syngenta, we believe every employee has a role to play in safely feeding the world and taking care of our planet. To support that challenge, We are currently seeking a Golden Harvest District Manager in Illinois. Territory: Central Illinois What will you be doing? * Responsible for District operational budget, variable selling expenses, and marketing funds (manage with Resource Allocation Tool, weekly sales outlook, product forecasting, and inventory management) * Contribute to the Go to Market and Channel strategies for the Commercial Unit and develop District plans to deliver the Business Plan * Define sales and market share targets based on current strategy and business plans * Implement Sales Force effectiveness measures based on agreed standard indicators * Ensure District operations are executed and aligned with the Syngenta Business strategy * Facilitate establishment of customer targets and the implementation of plans * Measure Sales Force performance and evaluate competencies for each employee * Monitor individual development plan for each direct report
    $87k-107k yearly est. 9d ago
  • Loan Servicing Manager

    Town & Country Bank 4.2company rating

    Service manager job in Springfield, IL

    Town and Country Bank is seeking a Loan Servicing Manager to manage the day-to-day activities and projects of the department to support Town & Country Bank culture. The Loan Servicing Manager leads the loan servicing and default servicing teams to deliver exceptional service. ABOUT US: At Town and Country our mission is to empower the financial well-being of our communities, one person at a time. The culture at Town and Country is built on our shared core values - Teamwork, Achievement, Passion and Positive Thinking. Teamwork means we work together to achieve a common purpose. Achievement means we are results-oriented and achieve success by reaching and exceeding our goals. Positive thinking means we exhibit a positive attitude and strive to maintain an upbeat and fun work environment. Passion means we love what we do and understand the importance of our role in relation to the direction and purpose of the organization. We hire, review, reward, and recognize our teammates based on these characteristics, so it's important that you share these values in order to be part of our team. CORE ACCOUNTABILITIES: •Loan Serving •Default Servicing •Deposit Collections and Recoveries ESSENTIAL FUNCTIONS AND DUTIES: •Manages the selection, placement, performance, development, promotion, and termination of Servicing Representatives. •Determines work procedures, prepares work schedules and expedites workflow. •Monitors productivity of Service Representatives and generates reports. •Monitors department activity to identify trends that would affect service quality. •Develops, maintains and monitors control processes and procedures to minimize the risk of loss to the company. •Answers questions and recommends corrective actions to address complaints. •Learns, demonstrates and promotes the Town and Country Bank brand promise of creating connections with internal and external customers. •Takes personal initiative and is a positive example for others to emulate. •Ability to demonstrate compliance with all bank regulations for assigned job function and apply to designated job responsibilities. QUALIFICATIONS: •5-7 years in mortgage loan servicing with knowledge of FNMA servicing. •Minimum 3 years' experience in management. •Knowledge of state and federal banking regulations. •Well developed verbal, written and interpersonal skills. •Strong leadership skills. •Proficient in Microsoft office applications and banking systems. •Accurate, good organizational and time management skills. •Contributes to building a positive team environment. EDUCATION: •Bachelor's degree or equivalent banking experience.
    $47k-64k yearly est. Auto-Apply 60d+ ago
  • Seasonal Customer Service Supervisor

    ASM Research, An Accenture Federal Services Company

    Service manager job in Springfield, IL

    Responsible for supporting Customer Support Services to ensure customers are satisfied and staff meets business needs and expectations. Directs and supervises staff responsible for resolving processing issues, managing COD processing status, analyzing data and outreach for batch processing issues and more. Ensures staff has the utmost focus on customer satisfaction and adherence to established Service Level Agreements (SLAs). + Supervises and monitors day-to-day activities of Customer Service Support Services to ensure all matters adhere to the established Service Level Agreements (SLAs). + Develops and maintains advanced customer service knowledge and skills. Aids in the development or improvement of these skills for supervised staff on a continuous basis. + Responsible for setting priorities and coordinating activities that align with set objectives and goals. + Assists with supporting inbound calls, outbound calls, email, and web chat services, as well as back-office services as needed, serves as the first escalation point when all other troubleshooting efforts have been exhausted. + Monitors issues and ensures that Service Level Agreements are met. + Identifies key issues and areas for improvement to streamline or implement new recommended procedures. + Overall responsibility for leading the program, department, or functional area as designated. Oversees, directs, and mentors subordinate staff; communicates job expectations and enforces organizational policies, procedures and core values; responsible for recruiting staff, approving timecards, and conducting performance reviews and disciplinary measures. + Recognizes and values the contribution of supervised staff. Responsible for recommending promotions, compensation, and termination. + Defines roles and expectations for supervised staff. Provides clear direction to ensure consistent progress is made toward set goals. + Communicates and collaborates with management effectively to provide and analyze metrics and reports. **Minimum Qualifications** + Bachelor's Degree preferred or equivalent relevant experience. + 4-6 years of customer service experience or related public relations experience. 0-2 years of management experience. **Other Job Specific Skills** + Excellent written and verbal communication skills. + Strong leadership and customer service skills. + Ability to organize and supervise staff for maximum efficiency. + Advanced problem solving and interpersonal skills. + Strong customer service approach. + Ability to build, coach and mentor effective teams. + Ability to maintain consistent progress towards set priorities. + Dedicated focus on accuracy and attention to detail. + Ability to remain calm and courteous towards customers, staff, and management in periods of stress. + Ability to develop and maintain good working relationships with all customers and co-workers. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. 62,200 - 84,000 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $32k-45k yearly est. 6d ago
  • Manager - Business Growth Enablement

    American Express 4.8company rating

    Service manager job in Springfield, IL

    At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. American Express is a leading global payments, network, and travel company, backed by one of the world's most recognized brands. American Express is unique in the payments industry as an issuer of cards as well as a worldwide network that processes millions of merchant transactions daily. We offer the broadest array of charge, credit, prepaid and co brand cards for consumers, small businesses, midsize companies, large corporations and many of the biggest companies in the world. Global Commercial Services (GCS) is a core operating group of American Express and has delivered robust growth over the past decade. GCS partners with corporate clients to help them manage travel expenses and make purchases through proprietary payment solutions and expense management tools. The **Global Corporate Payments B2B Expansion / Deal Advisory Manager** will be responsible for expansion sales across our large and most strategic customers in US markets within our Global Commercial Services (GCS) division. **Overall responsibilities:** + Growing and entrenching business by expanding or cross selling the American Express B2B payment suite to existing GCG/LM clients. + Responsibilities will also include working closely with Global and Large (G&L) CLM teams to identify top B2B opportunities, enhance customer relationships to drive program growth, profitability and client satisfaction. + Role will be required to partner with key SMEs within American Express to ensure robust payment programs are achieved and implemented. + Ongoing program oversight to ensure sustainable supplier management will be a critical component of long term responsibility. + Strong relationship and program management skills will also be required to facilitate SME involvement in designing and implementing robust programs. + The candidate must have the ability to build relationships with key decision makers within existing payments programs to demonstrate the value drivers of American Express payment tools. + The candidate will work closely with our GMNS (MA, COE, CLM) partners to drive enablement success. + The candidate will be responsible for leading key discussions focused on integrating B2B tools with organization's ERP systems as well as conducting full P2P work stream discussions. + The candidate should have a good understanding of our clients technical environments, including ERP systems, procurement systems and P2P solutions **Qualifications:** + Strong track record of identifying and closing complex B2B deals with proven results + Effective communication skills taking a consultative approach to service, sell, entrench and drive success + Strong interpersonal skills to partner with American Express SMES to consult with the client about best practices and other B2B solutions + Ability to build relationships and effectively communicate with Procurement, Finance and Treasury professionals + Strong interpersonal skills to identify and share best practices + Experienced at leading and executing on sales strategies, presentations and subsequent negotiations + Strong financial and analytical skills + Experienced in sourcing and qualifying leads and managing a pipeline of multiple accounts, researching and understanding customer needs, and planning strategically to close the sale through solutions selling + Proven as tenacious, focused and results-oriented + Must be able to work in a virtual environment **Qualifications** Salary Range: $103,750.00 to $174,750.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions **Job:** Sales **Primary Location:** United States **Schedule** Full-time **Req ID:** 25021315
    $103.8k-174.8k yearly 15d ago
  • Service Manager

    Fairstead ESC LLC

    Service manager job in Champaign, IL

    Job Description Fairstead is a purpose-driven real estate firm dedicated to building sustainable communities across the country. Headquartered in New York, with offices in Colorado, Florida, and Washington DC, Fairstead owns a portfolio of more than 25,000 apartments across 28 states that includes 25,000 units under management. Fairstead's commitment to communities is realized through a comprehensive platform that leverages in-house expertise in acquisitions, development, design and construction, asset management, and property management. Fairstead's primary mission is to provide high quality housing to all regardless of income, and to make our stakeholders feel "Right at Home." We accomplish this through an empathetic and innovative approach, and by utilizing our interdisciplinary platform as an investor, developer, owner, and operator. Fairstead's Core Values: Innovation, Determination, Integrity, Humility, Empathy and Partnerships The Service Manager manages and supervises the repair and maintenance of property buildings. They ensure the timely installation of mechanical equipment and upkeep of Fairstead's property to ensure operational effectiveness. The Service Manager oversees operational efficiency of all electrical equipment and mechanical systems through inspection and repair and ensure that property's premises and facilities are kept clean and hygienic in alignment with Fairstead safety policies and standards. RESPONSIBILITIES: Supervision of other maintenance employees. Taking a leadership position on special projects. Perform a variety of skilled maintenance and repair tasks. Strong knowledge of accident and safety precautions. Proficient in a specific trade with general maintenance and repair skills. Work independently on routine projects and receive assistance for more complex projects. Occasional need to work overtime for special projects or emergencies. BENEFITS: Generous employer contribution for Medical and Dental through United Healthcare. Employer Paid Vision Plans. Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%. 12+ paid Holidays. 15 days of PTO. 7 Sick days. Employer Paid Life Insurance. Flexible Spending Account. Nationwide Pet Insurance. Disability Insurance. Laser Correction Discount. Employee Discounts on appliances, apparel, and more. QUALIFICATIONS: Three (3) years experience in property maintenance. Proficient in a specific trade with general maintenance and repair skills. Knowledge of tools, techniques, and terminology of building and mechanical trades. Strong knowledge of accident and safety precautions. Knowledge and experience using a variety of tools and equipment to complete tasks. Great organization and project management skills. Able to implement and improve policies and procedures. Proficient in Microsoft Office Suite. Being knowledgeable in Yardi Software a plus. #Indeed Exact compensation may vary based on skills, experience, and location. Salary Range$27-$29 USD Diversity in backgrounds and experiences is key to Fairstead's success. Being an equal opportunity employer is a central tenet of our philosophy that shapes who we are and the communities we serve. Our goal is to ensure competitive total compensation that is commensurate with experience, location, and other market benchmarks. For information about how we use your personal information, including information submitted for career opportunities, please review our Privacy Policy at *************************************
    $27-29 hourly 15d ago
  • Field Operations Manager, SOLitude

    Solitude Lake Management

    Service manager job in Normal, IL

    Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet." We are seeking a highly motivated and experienced Field Operations Manager to oversee our on-site operations at various lake sites. The ideal candidate will have a strong background in lake management, leadership, and a passion for environmental conservation. The Field Operations Manager is responsible for coordinating and managing field activities, ensuring the successful execution of lake management projects, and maintaining high-quality standards across all operations. Duties & Responsibilities Lead and oversee all aspects of field operations, including aquatic vegetation management, water quality monitoring, fishery management, and erosion control projects. Manage and motivate field crews, including technicians and seasonal staff, to ensure efficient and effective performance. Provide guidance, training, and support to enhance team productivity and morale. Serve as the primary point of contact for clients at project sites. Establish and maintain strong relationships with clients, addressing their concerns, providing updates on project progress, and ensuring customer satisfaction. Implement and enforce quality control measures to ensure compliance with company standards, regulatory requirements, and industry best practices. Conduct regular inspections and audits to assess the quality of work performed. Promote a culture of safety and adherence to safety protocols among field staff. Identify and mitigate potential safety hazards, conduct safety meetings, and ensure compliance with occupational health and safety regulations. Manage resources effectively, including equipment, materials, and manpower, to optimize project outcomes and minimize costs. Coordinate equipment maintenance and repair schedules to ensure operational readiness. Assist in the development and management of project budgets. Monitor project expenditures, identify cost-saving opportunities, and ensure projects are completed within budgetary constraints. Ensure compliance with environmental regulations and permits governing lake management activities. Implement environmentally sustainable practices and minimize the ecological footprint of field operations. Candidate Requirements Strong leadership and interpersonal skills, with the ability to effectively communicate and collaborate with diverse stakeholders. Proficiency in project management principles and techniques, including scheduling, budgeting, and resource allocation. Knowledge of aquatic ecosystem dynamics, water chemistry, and relevant regulatory requirements. Experience operating and maintaining equipment used in lake management activities, such as boats, herbicide applicators, and water quality monitoring instruments. Familiarity with GIS software and other relevant technology tools is a plus. Willingness to travel to project sites as needed. Must posses a valid driver's license from state of residence. Education Bachelor's degree in Environmental Science, Biology, Natural Resource Management, or related field highly desired. Master's degree preferred. Experience Minimum of 5 years of experience in lake management, aquatic ecology, or related field, with at least 2 years in a supervisory or management role. Skills & Competencies We are passionate about delivering excellent service to every customer. We value productive, long lasting relationships with our colleagues and customers. We work together to deliver great results. We all owe a duty of care to each other, our customers, local charities, the communities in which we work and to the planet. Physical Demands and Working Conditions The physical demands are representative of those that must be met by an employee to perform the essential function to this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Incumbent is required to have: Near-range visual acuity for detailed tasks and ability to perform activities with precision such as analyzing data, viewing computer screens or reading extensively. Incumbent will be subject to: Inside working conditions: The change of building environment such as with or without air conditioning and heating. Outdoor Stamina: Ability to work outdoors in various weather conditions. Manual Labor: Capable of lifting 50 pounds and performing physical tasks. Water Access: Comfortable working in and around water bodies, including swimming. Terrain Navigation: Agility to navigate uneven terrain safely. Safety Awareness: Adherence to safety protocols and proper use of PPE. Driving Requirements: Valid driver's license and clean driving record may be required. Communication Skills: Clear verbal and written communication abilities. Our companies are proud to be Affirmative Action (AA) and Equal Opportunity Employers (EOE) inclusive of veterans and those with disabilities. Disclaimer The above statements are intended to describe the general nature and level of work being performed by colleagues assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of colleagues so classified. All colleagues may be required to perform duties outside of their normal responsibilities from time to time, as needed. #Rentokil100 #LI-SM1 Base Pay RangeYearly: $46,000.00 - $75,000.00 While starting pay falls within the given range, it can vary based on factors like geographic location, skills, education, and experience. Total earnings may also be affected by overtime, incentives, commissions, performance, and route assignment (where applicable). Why Choose Us? A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives. Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria. Click here to read more about our Total Rewards Program which includes: Professional and Personal Growth Multiple avenues to grow your career Training and development programs available Tuition Reimbursement benefits (for FT Colleagues) Health and Wellness Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1 Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more Savings and Retirement 401(k) retirement plan with company-matching contributions Work-Life Balance Vacation days & sick days Company-paid holidays & floating holidays A company mindset that prioritizes health, safety, and flexibility We are looking for individuals who want to make a difference where our customers live and work. Is that you? This company is a Drug Free workplace. Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities. California residents click here to review your privacy rights. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. By applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue. These systems utilize text messages to communicate with you throughout the application, interview, and pre-hire processes. You can set your communication preferences or opt out of text messages from each system at any time following the initial message. Message and data rates may apply.
    $46k-75k yearly Auto-Apply 57d ago
  • Field Operations Manager, SOLitude

    Rentokil Initial

    Service manager job in Normal, IL

    Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet." We are seeking a highly motivated and experienced Field Operations Manager to oversee our on-site operations at various lake sites. The ideal candidate will have a strong background in lake management, leadership, and a passion for environmental conservation. The Field Operations Manager is responsible for coordinating and managing field activities, ensuring the successful execution of lake management projects, and maintaining high-quality standards across all operations. Duties & Responsibilities * Lead and oversee all aspects of field operations, including aquatic vegetation management, water quality monitoring, fishery management, and erosion control projects. * Manage and motivate field crews, including technicians and seasonal staff, to ensure efficient and effective performance. Provide guidance, training, and support to enhance team productivity and morale. * Serve as the primary point of contact for clients at project sites. Establish and maintain strong relationships with clients, addressing their concerns, providing updates on project progress, and ensuring customer satisfaction. * Implement and enforce quality control measures to ensure compliance with company standards, regulatory requirements, and industry best practices. Conduct regular inspections and audits to assess the quality of work performed. * Promote a culture of safety and adherence to safety protocols among field staff. Identify and mitigate potential safety hazards, conduct safety meetings, and ensure compliance with occupational health and safety regulations. * Manage resources effectively, including equipment, materials, and manpower, to optimize project outcomes and minimize costs. Coordinate equipment maintenance and repair schedules to ensure operational readiness. * Assist in the development and management of project budgets. Monitor project expenditures, identify cost-saving opportunities, and ensure projects are completed within budgetary constraints. * Ensure compliance with environmental regulations and permits governing lake management activities. Implement environmentally sustainable practices and minimize the ecological footprint of field operations. Candidate Requirements * Strong leadership and interpersonal skills, with the ability to effectively communicate and collaborate with diverse stakeholders. * Proficiency in project management principles and techniques, including scheduling, budgeting, and resource allocation. * Knowledge of aquatic ecosystem dynamics, water chemistry, and relevant regulatory requirements. * Experience operating and maintaining equipment used in lake management activities, such as boats, herbicide applicators, and water quality monitoring instruments. * Familiarity with GIS software and other relevant technology tools is a plus. * Willingness to travel to project sites as needed. * Must posses a valid driver's license from state of residence. Education * Bachelor's degree in Environmental Science, Biology, Natural Resource Management, or related field highly desired. Master's degree preferred. Experience * Minimum of 5 years of experience in lake management, aquatic ecology, or related field, with at least 2 years in a supervisory or management role. Skills & Competencies * We are passionate about delivering excellent service to every customer. * We value productive, long lasting relationships with our colleagues and customers. * We work together to deliver great results. * We all owe a duty of care to each other, our customers, local charities, the communities in which we work and to the planet. Physical Demands and Working Conditions The physical demands are representative of those that must be met by an employee to perform the essential function to this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Incumbent is required to have: * Near-range visual acuity for detailed tasks and ability to perform activities with precision such as analyzing data, viewing computer screens or reading extensively. Incumbent will be subject to: * Inside working conditions: The change of building environment such as with or without air conditioning and heating. * Outdoor Stamina: Ability to work outdoors in various weather conditions. * Manual Labor: Capable of lifting 50 pounds and performing physical tasks. * Water Access: Comfortable working in and around water bodies, including swimming. * Terrain Navigation: Agility to navigate uneven terrain safely. * Safety Awareness: Adherence to safety protocols and proper use of PPE. * Driving Requirements: Valid driver's license and clean driving record may be required. * Communication Skills: Clear verbal and written communication abilities. Our companies are proud to be Affirmative Action (AA) and Equal Opportunity Employers (EOE) inclusive of veterans and those with disabilities. Disclaimer The above statements are intended to describe the general nature and level of work being performed by colleagues assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of colleagues so classified. All colleagues may be required to perform duties outside of their normal responsibilities from time to time, as needed. #Rentokil100 #LI-SM1 Base Pay Range Yearly: $46,000.00 - $75,000.00 While starting pay falls within the given range, it can vary based on factors like geographic location, skills, education, and experience. Total earnings may also be affected by overtime, incentives, commissions, performance, and route assignment (where applicable). Why Choose Us? A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives. Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria. Click here to read more about our Total Rewards Program which includes: Professional and Personal Growth * Multiple avenues to grow your career * Training and development programs available * Tuition Reimbursement benefits (for FT Colleagues) Health and Wellness * Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1 * Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more Savings and Retirement * 401(k) retirement plan with company-matching contributions Work-Life Balance * Vacation days & sick days * Company-paid holidays & floating holidays * A company mindset that prioritizes health, safety, and flexibility We are looking for individuals who want to make a difference where our customers live and work. Is that you? This company is a Drug Free workplace. Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities. California residents click here to review your privacy rights. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. By applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue. These systems utilize text messages to communicate with you throughout the application, interview, and pre-hire processes. You can set your communication preferences or opt out of text messages from each system at any time following the initial message. Message and data rates may apply.
    $46k-75k yearly 34d ago
  • Director of Culinary Services

    Greencroft Communities

    Service manager job in Savoy, IL

    The Windsor of Savoy in Savoy, IL is an affiliate of Greencroft Communities in Goshen, IN. We offer senior independent living, assisted living and memory care services. Our residents are our first priority, and we are always team-focused and quality centered. We currently have an opening for the Director of Culinary Services at Windsor of Savoy. Do you have a passion for helping people and want to make a true impact in your next career move? If so, we would love to speak with you about this opportunity. As Director of Culinary Services at Windsor of Savoy, you will lead a talented team of Chefs, Assistant Chefs, Breakfast Attendants and Servers, providing them with the support and direction necessary to provide exceptional dining services for our residents. Salary Range: $59,862 - $73,465 (DOE) Job Description: Provide leadership and oversight for culinary operations on the campus. Responsible for the management of all aspects of culinary programs and delivery. Duties include: * Plan and review the organization of the department to assure appropriate staffing, scheduling, and supervision of all team members. * Develop, monitor, and review policies and procedures for all aspects of food production and delivery to assure operational efficiencies and adherence to state and federal guidelines and licensing protocols. * Coordinate culinary programs and delivery of services with other departments to assure resident satisfaction and positive inter-departmental collaboration. * Oversee menu planning, recipe development, and inventory. * Manage vendor relations and payment processing of culinary invoices through AP. * Organize culinary services at annual and monthly resident events as scheduled. Job Requirements/Qualifications: * Bachelors degree in Food & Nutrition or Culinary Arts required OR Four (4) years Food Service Management required in lieu of degree. * Three to five years of managerial experience required in the food service industry. * Working experience as a Chef is preferred. Benefits: * Medical/Dental/Vision * Company paid Life Insurance * 403(b) with employer match * PTO program * Additional supplemental benefits available
    $59.9k-73.5k yearly 9d ago
  • Senior Customer Solutions Engineer - IMS Professional Services

    Rocket Software 4.5company rating

    Service manager job in Springfield, IL

    **It's fun to work in a company where people truly BELIEVE in what they're doing!** The Senior Customer Solutions Engineer brings creativity, curiosity and passion to the role working with our modernization products. They are technically versatile and deliver differentiated exceptional customer experiences to Rocket's customers. This role will be in our IBM System Z Professional Services team working on customer engagements to help install, configure, implement, and provide training for the IBM IMS Tools product family and various other IBM Mainframe products. The ideal candidate will have deep technical knowledge of IMS and related IBM z Systems technologies, strong communication skills, and a passion for helping clients achieve operational excellence. **Core Technical Skills:** + Install, configure and manage IMS in a parallel sysplex environment + IMS systems programming + Establishing policies and procedures pertaining to database management, DR, security, maintenance and utilization + Reviewing new versions of IMS for functionality, advising how they benefit the client + Evaluating change requests and determine impact to assigned clients + Vendor consultations for problems and questions + DR recovery of application objects + Troubleshooting and solving production database issues + Demonstrated ability to respond quickly and effectively to support requests from multiple clients + Supporting multiple customer for after hours on-call **Database Skills:** + Database Administration + Knowledge of IMS database organization using access methods of VSAM and OSAM + Full function database organization types + HSAM, HISAM, SHISAM, HDAM, HIDAM, INDEX, GSAM + Definition and use of LOGICAL databases + HALDB (partitioned): PHDAM, PHIDAM, ILDS, PSINDEX, etc. + Fast Path databases (DEDBs) + Database Design and related utilities + DBD source coding and DBDGEN + PSBGEN source coding and PSBGEN + How databases are processed using secondary indexes (PROCSEQ=) + Correct usage of PROCOPT= to minimize database locking + ACBGEN + Online Change + IMS commands related to ACB and FORMAT changes + Database monitoring + Space management + Database dataset space reporting for proactive outage avoidance. + How to immediately fix an out of space condition for a VSAM database dataset **Integration Skills:** + Coding and usage of IMS reorganization utilities (including IBM, BMC, CA) + Unload + Prefix resolution + Reload + Prefix update + Secondary index build + Image copy + Pointer checker + Support planned (disaster recovery) and unplanned (emergency) database recovery activities + Knowledge of log archive and change accumulation utilities + How to perform a log archive on demand + Knowledge of IMS DB recovery utility + How to use DBRC to generate JCL for forward recovery and point-in-time database recovery + Identification and resolution of performance issues + Online tracing - Usage of IMS TRACE commands and associated utilities for spot monitoring of online program/transaction activity + Extracting information from IMS logs using DFSERA10 and related utilities DFSUTR20 and DFSUTR30 + Use of DFSDDLT0 utility to access data + Program/transaction monitoring - Familiarity with usage of IBM's IMS performance Analyzer product is a plus + Using DBRC to monitor database activity **Education and Experience:** + Bachelor's Degree, or equivalent experience + 8 + years as a Systems Programmer or other similar position + 4+ years customer facing consulting experience + Development, application lifecycle or change management experience is a plus **Preferred Qualifications:** + Proven critical thinking, analytical and troubleshooting skills + Excellent interpersonal, relationship management and communication skills. + Excellent time management skills + Previous customer facing consulting experience **Travel Requirements:** Up to 10% **Information Security:** Information security is everyone's responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role. **Diversity, Inclusion & Equity:** At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce. \#LI-MM1 \#LI-Remote The base salary range for this role is $85,820.00 - $107,275.00 /year. Exact compensation may vary based on skills, experience, and location. . **What Rocket Software can offer you in USA:** **Unlimited Vacation Time as well as paid holidays and sick time** **Health and Wellness coverage options for Rocketeers and dependents** **Life and disability coverage** **Fidelity 401(k) and Roth Retirement Savings with matching contributions** **Monthly student debt benefit program** **Tuition Reimbursement and Certificate Reimbursement Program opportunities** **Leadership and skills training opportunities** EOE M/F/Vet/Disability. Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status. Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: ************ or send an email to *************************. We will make a determination on your request for reasonable accommodation on a case-by-case basis. As part of our commitment to a safe and trustworthy workplace, we include background and reference checks in our hiring process. _It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability._ _If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!_ Companies around the world trust Rocket to solve their most complex business challenges by powering their critical infrastructure, business processes, and data. We help extend the value of these assets, enabling our customers to embrace the potential of cloud and mobile computing, advanced analytics, and the innovations of tomorrow. From the clothes we wear to the cars we drive, Rocket solutions power the back-end systems that thousands of brands rely on every day. At Rocket, software is about more than just code-it's about people. We are passionate problem-solvers, working to make a difference for others. Our foundation is built on empathy, humanity, trust, and love, and we strive to embody these core values in everything we do. Whether we're serving our customers, partners, or fellow Rocketeers, we are committed to treating everyone with the respect and care they deserve. Founded in 1990, Rocket Software is headquartered in Waltham, Massachusetts, and has 20 offices worldwide, bringing people and technology together to build a better future.
    $85.8k-107.3k yearly 60d+ ago
  • Service Manager

    Fred's Plumbing and Heating 3.7company rating

    Service manager job in Champaign, IL

    Are you ready to lead and inspire a team of skilled professionals while making a tangible impact in the HVAC, plumbing, and electrical services industry? At Fred's Plumbing and Heating, we're looking for a full-time Service Manager who's ready to take their career to the next level. Take charge of a rewarding role where you can grow and thrive. Apply today and join our team! WHAT'S IN IT FOR YOU? As our Service Manager, you'll earn competitive pay ranging from $30 to $35 per hour, plus bonuses and spiffs that recognize your impact. All that you need for this management position is: 5+ years of HVAC service experience AND 2+ years in a leadership or supervisory role Strong technical knowledge of residential and/or commercial HVAC systems Ability to manage both field operations and administrative responsibilities Strong organizational, leadership, and communication skills Ability to analyze financial and performance data to improve profitability Bonus points for having an active Plumbing license and/or EPA certification (Not Required) HOW DO WE CARE FOR OUR TEAM? We know that we wouldn't have satisfied customers if we didn't have happy employees to serve them. That's why we make every effort to create a fun, positive work environment. We value our staff, and we show our appreciation with a well-stocked snack bar and fantastic benefits. We hope you'll join us and see what makes our team amazing! OUR EXCELLENT BENEFITS Health insurance 1 week of paid vacation (2 weeks after 1 year) Paid holidays 2 sick days Paid training Retirement options Fully stocked snack bar WHAT CAN YOU EXPECT AS OUR SERVICE MANAGER? This is a full-time management position with 9-hour shifts from Monday to Thursday (7 AM - 4 PM) and a half-day Friday (7 AM - 11 AM) unless on-call. As our Service Manager, you'll oversee service operations and performance by monitoring margins, resolving callback issues, and managing warranty claims. You'll assist with dispatch and scheduling to maintain efficiency. In the field, you'll support technicians, provide training, and ensure compliance with safety standards. You'll also serve as the first point of escalation for employee concerns, promote team morale, and uphold customer service excellence through clear communication and problem resolution. A LITTLE BIT MORE ABOUT FRED'S PLUMBING AND HEATING For over 40 years, residents of the Champaign area have counted on our family-owned company to provide prompt, reliable service. We proudly offer installation, repair, and maintenance on everything from electrical panels to sewer lines to heating and cooling equipment. Whether a client needs an outlet rewired or a tankless water heater installed, no job is too small or too large for our experienced team to handle! TAKE THE NEXT STEP! Are you ready to take the next step in your management career and join a company that values your skills, leadership, and dedication? Apply now to be our Service Manager! Our initial application process is quick, easy, and mobile-friendly.
    $30-35 hourly 23d ago
  • District Manager

    Syngenta Group 4.6company rating

    Service manager job in Champaign, IL

    Syngenta Seeds is one of the world's largest developers and producers of seed for farmers, commercial growers, retailers and small seed companies. Syngenta seeds improve the quality and yields of crops. High-quality seeds ensure better and more productive crops, which is why farmers invest in them. Advanced seeds help mitigate risks such as disease and drought and allow farmers to grow food using less land, less water and fewer inputs. Syngenta Seeds brings farmers more vigorous, stronger, resistant plants, including innovative hybrid varieties and biotech crops that can thrive even in challenging growing conditions. Syngenta Seeds is headquartered in the United States. Job Description At Syngenta, we believe every employee has a role to play in safely feeding the world and taking care of our planet. To support that challenge, We are currently seeking a Golden Harvest District Manager in Illinois. Territory: Central Illinois What will you be doing? Responsible for District operational budget, variable selling expenses, and marketing funds (manage with Resource Allocation Tool, weekly sales outlook, product forecasting, and inventory management) Contribute to the Go to Market and Channel strategies for the Commercial Unit and develop District plans to deliver the Business Plan Define sales and market share targets based on current strategy and business plans Implement Sales Force effectiveness measures based on agreed standard indicators Ensure District operations are executed and aligned with the Syngenta Business strategy Facilitate establishment of customer targets and the implementation of plans Measure Sales Force performance and evaluate competencies for each employee Monitor individual development plan for each direct report Qualifications Bachelor of Arts or Bachelor of Science in Agriculture or a non-Agriculture discipline or higher with significant industry background 5+ years in Sales and/or Sales Management Strong sense of customer focus and demonstration of excellent sales and negotiations skills Strategic Sales Management and Change Management experience Agronomic Knowledge relevant to the Commercial Seeds Sales business Preferred Requirements: Demonstrated Sales Management (hiring, deployment, development) Demonstrated Leadership Experience Demonstrated work/life balance and the ability to coach others in this area Field Marketing and Campaign Management development and implementation experience Business Analytical and Planning skills related to Sales Management Additional Information What We Offer: A culture that celebrates diversity & inclusion, promotes professional development, and strives for a work-life balance that supports the team members. Offers flexible work options to support your work and personal needs. Full Benefit Package (Medical, Dental & Vision) that starts your first day. 401k plan with company match, Profit Sharing & Retirement Savings Contribution. Paid Vacation, Paid Holidays, Maternity and Paternity Leave, Education Assistance, Wellness Programs, Corporate Discounts, among other benefits. Syngenta has been ranked as a top employer by Science Journal. Learn more about our team and our mission here: ******************************************* Syngenta is an Equal Opportunity Employer and does not discriminate in recruitment, hiring, training, promotion or any other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status. WL: 5A #LI-NL2
    $87k-107k yearly est. 9d ago
  • Director of Culinary Services

    Greencroft Communities

    Service manager job in Savoy, IL

    The Windsor of Savoy in Savoy, IL is an affiliate of Greencroft Communities in Goshen, IN. We offer senior independent living, assisted living and memory care services. Our residents are our first priority, and we are always team-focused and quality centered. We currently have an opening for the Director of Culinary Services at Windsor of Savoy. Do you have a passion for helping people and want to make a true impact in your next career move? If so, we would love to speak with you about this opportunity. As Director of Culinary Services at Windsor of Savoy, you will lead a talented team of Chefs, Assistant Chefs, Breakfast Attendants and Servers, providing them with the support and direction necessary to provide exceptional dining services for our residents. Salary Range: $59,862 - $73,465 (DOE) Job Description: Provide leadership and oversight for culinary operations on the campus. Responsible for the management of all aspects of culinary programs and delivery. Duties include: Plan and review the organization of the department to assure appropriate staffing, scheduling, and supervision of all team members. Develop, monitor, and review policies and procedures for all aspects of food production and delivery to assure operational efficiencies and adherence to state and federal guidelines and licensing protocols. Coordinate culinary programs and delivery of services with other departments to assure resident satisfaction and positive inter-departmental collaboration. Oversee menu planning, recipe development, and inventory. Manage vendor relations and payment processing of culinary invoices through AP. Organize culinary services at annual and monthly resident events as scheduled. Job Requirements/Qualifications: Bachelor's degree in Food & Nutrition or Culinary Arts required OR Four (4) years Food Service Management required in lieu of degree. Three to five years of managerial experience required in the food service industry. Working experience as a Chef is preferred. Benefits: Medical/Dental/Vision Company paid Life Insurance 403(b) with employer match PTO program Additional supplemental benefits available
    $59.9k-73.5k yearly 6d ago

Learn more about service manager jobs

How much does a service manager earn in Decatur, IL?

The average service manager in Decatur, IL earns between $45,000 and $115,000 annually. This compares to the national average service manager range of $47,000 to $116,000.

Average service manager salary in Decatur, IL

$72,000

What are the biggest employers of Service Managers in Decatur, IL?

The biggest employers of Service Managers in Decatur, IL are:
  1. Texas Roadhouse
Job type you want
Full Time
Part Time
Internship
Temporary