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  • Assistant Regional Marine Operations Manager - East

    American Cruise Lines 4.4company rating

    Service manager job in Portland, ME

    Assistant Regional Marine Operations Manager - Eastern Region Marine Operations Manager is a regional management position that will primarily travel and work onboard ships and work remotely from home when not aboard. Marine Operations Manager directs safe regional vessel operations and adherence to company and regulatory standards. The Manager directly supervises and develops shipboard Captains, Navigation Mates, Mates, Third Mates, Senior Deckhands. The Manager issues regional Sailing Instructions to Captains, assesses day-to-day emergent operating conditions and vessel Voyage Planning, and issues timely revised Sailing Instructions to sustain operations. The Manager issues standard marine operating guidance and procedures for prudent vessel operations aligned with American Cruise Lines' policy. The Manager ensures fleet vessels, operations, and reporting adheres to applicable federal and state regulatory standards. In coordination with Captains, the Fleet Operations Center, and the Director of Marine Operations, Managers coordinate verbal and written inspection and incident reporting to the USCG. The Manager contributes and makes recommendations for marine shipboard officer hiring and development, completing in-person hiring assessments and coordinating development with ACL Talent Acquisition and Development Departments to optimize marine officer recruitment, hiring, and development. The Manager approves regional Captain, NavMate, Mate, and Third Mate schedules optimizing mariner skills, experience, and development. The Manager is a relief Captain and sails aboard company vessels regularly to assess and mentor marine officers, ensure adherence to company and regulatory standards, and maintain professional proficiency. Managers are proactive managers and prudent decision-makers continually reducing risk and standardizing execution, keeping fleet operations and crew readiness ahead of planning timelines and operational schedules. Marine Operations Managers are present aboard ships regularly to guide, develop, and assess the performance of Captains, Navigation Mates, Mates, Third Mates, and Senior Deckhands to ensure the highest standard of marine operations, vessel condition, and guest experience. The Marine Operations Manager is accountable for the marine crew performance and fleet standardization of the shipboard marine operations inclusive of helm-gangway watch standing, exterior cleaning, vessel security rounds, launch operations, deck system operation and maintenance, and guest logistic support. Managers are team-oriented leaders and meticulous professionals in service to our guests, as supportive examples to our crews, and as professional partners within the maritime industry. Marine Operations Managers coordinate with Regional Hotel Operations Managers and Regional Port Engineers. Marine Operations Managers report to the Director of Marine Operations. Typical onboard periods are 1-3 days aboard individual ships, rotating throughout the region. Marine Operations Managers develop fleet management and crew leadership skills critical to their professional growth within ACL and within the marine industry. At American Cruise Lines, we are driven by our values-Optimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to Share America's Story on the Finest American Ships. Responsibilities: Supervise, Schedule, Evaluate, and Develop world-class Shipboard Captains, Navigation Mates, Mates, Third Mates, and Sr Deckhands. Issue Captain's Sailing Instructions directing Fleet Execution of Company Cruise Itineraries. Assess and Oversee Daily Fleet Voyage Planning, Execution, and Timely Change Orders. Establish, Observe, and Enforce Fleet Readiness and Procedures aligned with Regulations and ACL Policy. Review, Observe, and Enforce shipboard company and regulatory standards across the fleet. Supervise Marine Shipboard Officer Licensing, Certification, and Reporting Requirements. Guide Performance, Assessment, and Posting of Marine Officers. Sail periodically as Captain to maintain proficiency, navigate itineraries, and fill emergent gaps. Directly supervise and evaluate Captains. Supervise Navigation Mates, Mates, Third Mates, Sr Deckhands, and through shipboard Captains. Ensure Shipboard Marine Department perform to ACL Operations Manual Standards. Develop and Oversee Standardized Daily-Weekly-Monthly Procedures for Marine Department Tasks. Set professional example and builds genuine teamwork within Deck Departments. Identify and Resolve Challenges: Personnel, Operations, Logistics. Focus Shipboard Marine Teams on: Safe-Secure-Clean Daily Execution of Operations. Sustain Professional Relationships with Dock, Port, Logistics Stakeholders. Assist with Interviewing, Onboarding, Developing new Captains, Navigation Mates, Mates and 3rdMates. Coordinate Shipboard Teamwork together with Regional Hotel Ops Managers and Regional Port Engineers. Maintain Proficiency to Sail as Captain. Develop Advanced Shiphanding and Maneuvering Skills with Ability to Assess Officers. Oversee Shipboard Deck Department routine discipline in adherence to Regulatory Safety-Security- Environmental compliance. Build Teamwork across Marine, Hotel, and Engineering Operations. Minimum Qualifications: * Masters License 100T. * 3-yrs+ experience as a Captain. * Ability to sail as needed during the training and development process. * Prior U.S. Coast Guard experience or familiarity with maritime operations and regulations are strongly preferred. * Poised leadership, communication, and problem-solving skills. * Desire to travel and work a flexible schedule. * Proficiency in Microsoft Office. * US Coast Guard regulated pre-employment drug test and periodic consortium testing. * Willingness and ability to travel frequently (approximately 50%) to vessels within the assigned region. Attributes for Success: Ability to supervise, mentor, critique, and coach. Confidence to constructively assess performance and assertively guide performance to standards. Poise to adapt, problem solve, and make decisions in dynamic environment Superior time management. Commitment to lead and live by example. Why Join American Cruise Lines? At American Cruise Lines, our people are the driving force behind our success. As the nation's leader in U.S. river cruising, we're experiencing rapid growth - and we're investing in top talent to grow with us. When you join our team, you'll find a dynamic work environment that values innovation, collaboration, and excellence, with real opportunities to build your career and make an impact.
    $62k-71k yearly est. 7d ago
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  • Senior Service Delivery Manager

    Ltimindtree

    Service manager job in Portsmouth, NH

    About Us: LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries, LTIMindtree - a Larsen & Toubro Group company - combines the industry-acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delivering transformation at scale. For more information, please visit ******************** Job Title: - Service Delivery Manager Location: Portsmouth, New Hampshire Duration: Fulltime Primary Skills We are seeking an experienced service delivery manager with strong proficiency in Java to lead and manage our Application Support program The ideal candidate will oversee the ongoing support maintenance and enhancement of critical business applications ensuring high availability performance and reliability This role requires excellent stakeholder management technical expertise in Java and proven experience in program and team leadership Lead should have Java knowledge to manages L1L2 and 24x7 support operations to ensure successful delivery and alignment with organizational goals Job Description Lead the development and implementation of robust project planning methodologies to drive efficient and effective program execution Establish and maintain project governance frameworks that promote transparency compliance and accountability across programs Manage L1 and L2 support operations including 24x7 incident management to ensure timely resolution of issues and maintain high service quality Collaborate with cross functional teams and stakeholders to align project objectives with overall business strategy Drive continuous improvement initiatives aimed at enhancing project governance program management and delivery practices Monitor project and support performance metrics to identify trends and opportunities for process optimization Provide strategic guidance on program management best practices to improve delivery quality and team productivity Facilitate clear and consistent communication among all project stakeholders to ensure alignment and promptly resolve challenges Roles and Responsibilities Lead end to end project governance ensuring adherence to organizational standards and regulatory requirements Develop and implement governance structures such as steering committees reporting mechanisms and risk management processes Manage risk identification mitigation strategies and issue resolution to ensure successful project outcomes Oversee resource allocation and utilization to maximize efficiency across multiple project teams Manage and coordinate L1 and L2 support teams including 24x7 support operations to ensure effective incident management and service continuity Facilitate stakeholder engagement and maintain effective communication channels to ensure alignment with project goals Mentor and coach project managers support teams and other members to enhance governance capabilities and performance Drive program management best practices including planning tracking reporting to senior leadership and ensuring continuous improvement Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree (“LTIM”): Benefits and Perks: Comprehensive Medical Plan Covering Medical, Dental, Vision Short Term and Long-Term Disability Coverage 401(k) Plan with Company match Life Insurance Vacation Time, Sick Leave, Paid Holidays Paid Paternity and Maternity Leave The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation. Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting. LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law. Safe return to office: In order to comply with LTIMindtree' s company COVID-19 vaccine mandate, candidates must be able to provide proof of full vaccination against COVID-19 before or by the date of hire. Alternatively, one may submit a request for reasonable accommodation from LTIMindtree's COVID-19 vaccination mandate for approval, in accordance with applicable state and federal law, by the date of hire. Any request is subject to review through LTIMindtree's applicable processes.
    $91k-133k yearly est. 4d ago
  • Regional Player Services Manager

    New Hampshire Group LLC 3.8company rating

    Service manager job in Dover, NH

    Welcome to Revo Casino and Social House! At Revo Casino and Social House, we celebrate the spirit of rebellion, creating a dynamic and engaging environment for both our guests and team members. Our brand thrives on breaking the mold and delivering fun, bold, and unconventional experiences, making it a fantastic place to work and grow your career. We emphasize individuality and encourage our team members to be themselves. We're not stuffy or corporate-we believe in having fun and creating a welcoming, vibrant atmosphere. Our workplace fosters camaraderie, creativity, and a bit of rule-breaking, ensuring everyone feels valued and motivated to unleash their inner rebel. Beyond the casino floor, we are deeply committed to supporting the communities in which we operate. Each year, we contribute more than $12,000,000 to various charitable causes, reflecting our dedication to making a positive impact. Join us at Revo Casino and Social House, where your talents will be celebrated, your rebellious spirit will be embraced, and you'll be part of a team that truly makes a difference. Position Summary: Works in tandem with Director of Cash Operations towards all Player Services goals. Responsible for direct supervision of the player services operations in accordance with Company Internal Control Policies and Procedures, state and federal regulations, Bank Securities Act, Title 31 Rules and Regulations, and the Company's Responsible Gaming Plan. Essential Responsibilities: 1. Provides next-level guest service to internal and external guests. 2. Hires, motivates, trains, coaches, mentors, and directs staff to ensure that Team Members receive leadership, guidance and resources to accomplish established objectives. 3. Responsible for creating and fostering an environment of support and motivation for Team Members. 4. Assists in establishing department standards, guidelines and objectives, and maintains other administrative processes such as budget and staffing to ensure proper planning and efficient operation of assigned areas. 5. Maintains confidentiality of all privileged information in accordance with established procedures with Company policy and state regulations. 6. Reviews activities in all reporting areas in order to gauge and improve staffing levels, working conditions and other matters which influence quality guest service and profitability. 7. Reviews the work activities of subordinate employees to ensure that work is being performed within the standards established by management. 8. Assists in management of regulatory and internal control procedure audits. Researches and documents any findings. Follows-up on corrective action and recommends policy as well as procedural changes to mitigate future deficiencies. 9. Understands department objectives, standards, guidelines and budget to achieve effective supervision of department; adjusts daily schedule according to business levels. Monitors credit granting and collection policies and procedures to ensure established guidelines comply with all internal and external regulatory directives and laws. 10. Maintains protection of extremely large amounts of currency, ensuring prevention of loss by providing extreme care and attention to detail. 11. Evaluates and prepares daily cash deposit and electronic check deposits. 12. Ensures procedures and proper controls are strictly enforced to protect assets. 13. Monitors and evaluates overall Company activities in relation to departmental operations to ensure integration of Company needs with the services rendered through credit and collections. 14. Reviews compliance with relevant gaming regulations to ensure that the department is operating within these parameters, as well as Company policies and procedures. 15. Works with customer relations issues that are beyond the authority of staff in order to resolve situations in an equitable manner. 16. Monitors and evaluates the activities of Player Services Representatives to ensure achievement of financial, policy and regulatory objectives. 17. Approves permanent check-cashing limits of guests within designated limits and according to criteria in order to allow qualified customers to have convenient access to funds, with the objective of encouraging greater gaming activities. 18. Responsible for communication within department ensuring information is shared with team members. 19. Maintains contact with Security and Surveillance Agents and the bank to locate variances and ensure proper handling of monies. 20. Resolves problems that are within the position's scope of authority and recommends courses of action to resolve problems that are beyond the scope of authority to the position supervisor. 21. Monitors the day-to-day activities of the department(s) as subject to established Company policies. 22. Keeps position supervisor informed of relevant activities. 23. Attend required training sessions offered by the Company. 24. Take the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco. 25. Have knowledge of the ordinances, regulations, laws, policies, and procedures relating to the Team Member's department. 26. Have knowledge of the Property's programs to address problem gaming. 27. Report any acts of wrongdoing of which the Team Member may have knowledge. 28. Must maintain primary New Hampshire Lottery Gaming license with all New Hampshire group properties. 29. Must be willing and able to travel to all New Hampshire group properties as needed. 30. Other duties as assigned. Position Qualifications: High school diploma or GED, and five years related experience and/or training or equivalent combination of education and experience in high volume cash operations. Must have a professional demeanor and be able to communicate well with the public. Must be able to work in an intense and fast paced environment where a high degree of concentration is necessary to perform job duties. Must be able to formulate and communicate ideas and to make independent decisions. Strong oral and written skills and a proficiency in Microsoft Office are required. Proficient in using the Ten Key Adding Machine. Must be able to obtain and maintain all licenses, certifications, and indemnifications requisite to the successful completion of all essential responsibilities. Must meet or exceed all regulatory conditions stipulated for individuals holding this or similar positions. Availability to work flexible hours, including evenings, weekends, and holidays. Supervisory Responsibilities: Manages subordinates who may supervise employees. Responsible for the overall direction, coordination, and evaluation of the unit(s) throughout all of our Revo Casino and Social House properties. The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer. Physical Requirements: Ability to work in an environment with moderate to loud noise levels, maybe exposed to secondhand smoke except and varied light levels, including flashing lights. Ability to stand, walk, bend for entire shift. A list of physical demands, equipment, & work environment demands can be reviewed in Human Resources. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. We celebrate diversity and believe that our differences make us stronger. We're an equal opportunity employer and welcome applications from all backgrounds, regardless of race, color, religion, sex, national origin, age, disability, or any other legally protected status. The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer. Benefits: 401(k) matching Dental insurance Employee assistance program Health insurance Life insurance Paid time off Vision insurance This is a full-time, in-person position based at our Dover, NH location.
    $76k-128k yearly est. Auto-Apply 6d ago
  • Regional Player Services Manager

    Revo Casino and Social House

    Service manager job in Dover, NH

    Job Description Welcome to Revo Casino and Social House! At Revo Casino and Social House, we celebrate the spirit of rebellion, creating a dynamic and engaging environment for both our guests and team members. Our brand thrives on breaking the mold and delivering fun, bold, and unconventional experiences, making it a fantastic place to work and grow your career. We emphasize individuality and encourage our team members to be themselves. We're not stuffy or corporate-we believe in having fun and creating a welcoming, vibrant atmosphere. Our workplace fosters camaraderie, creativity, and a bit of rule-breaking, ensuring everyone feels valued and motivated to unleash their inner rebel. Beyond the casino floor, we are deeply committed to supporting the communities in which we operate. Each year, we contribute more than $12,000,000 to various charitable causes, reflecting our dedication to making a positive impact. Join us at Revo Casino and Social House, where your talents will be celebrated, your rebellious spirit will be embraced, and you'll be part of a team that truly makes a difference. Position Summary: Works in tandem with Director of Cash Operations towards all Player Services goals. Responsible for direct supervision of the player services operations in accordance with Company Internal Control Policies and Procedures, state and federal regulations, Bank Securities Act, Title 31 Rules and Regulations, and the Company's Responsible Gaming Plan. Essential Responsibilities: 1. Provides next-level guest service to internal and external guests. 2. Hires, motivates, trains, coaches, mentors, and directs staff to ensure that Team Members receive leadership, guidance and resources to accomplish established objectives. 3. Responsible for creating and fostering an environment of support and motivation for Team Members. 4. Assists in establishing department standards, guidelines and objectives, and maintains other administrative processes such as budget and staffing to ensure proper planning and efficient operation of assigned areas. 5. Maintains confidentiality of all privileged information in accordance with established procedures with Company policy and state regulations. 6. Reviews activities in all reporting areas in order to gauge and improve staffing levels, working conditions and other matters which influence quality guest service and profitability. 7. Reviews the work activities of subordinate employees to ensure that work is being performed within the standards established by management. 8. Assists in management of regulatory and internal control procedure audits. Researches and documents any findings. Follows-up on corrective action and recommends policy as well as procedural changes to mitigate future deficiencies. 9. Understands department objectives, standards, guidelines and budget to achieve effective supervision of department; adjusts daily schedule according to business levels. Monitors credit granting and collection policies and procedures to ensure established guidelines comply with all internal and external regulatory directives and laws. 10. Maintains protection of extremely large amounts of currency, ensuring prevention of loss by providing extreme care and attention to detail. 11. Evaluates and prepares daily cash deposit and electronic check deposits. 12. Ensures procedures and proper controls are strictly enforced to protect assets. 13. Monitors and evaluates overall Company activities in relation to departmental operations to ensure integration of Company needs with the services rendered through credit and collections. 14. Reviews compliance with relevant gaming regulations to ensure that the department is operating within these parameters, as well as Company policies and procedures. 15. Works with customer relations issues that are beyond the authority of staff in order to resolve situations in an equitable manner. 16. Monitors and evaluates the activities of Player Services Representatives to ensure achievement of financial, policy and regulatory objectives. 17. Approves permanent check-cashing limits of guests within designated limits and according to criteria in order to allow qualified customers to have convenient access to funds, with the objective of encouraging greater gaming activities. 18. Responsible for communication within department ensuring information is shared with team members. 19. Maintains contact with Security and Surveillance Agents and the bank to locate variances and ensure proper handling of monies. 20. Resolves problems that are within the position's scope of authority and recommends courses of action to resolve problems that are beyond the scope of authority to the position supervisor. 21. Monitors the day-to-day activities of the department(s) as subject to established Company policies. 22. Keeps position supervisor informed of relevant activities. 23. Attend required training sessions offered by the Company. 24. Take the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco. 25. Have knowledge of the ordinances, regulations, laws, policies, and procedures relating to the Team Member's department. 26. Have knowledge of the Property's programs to address problem gaming. 27. Report any acts of wrongdoing of which the Team Member may have knowledge. 28. Must maintain primary New Hampshire Lottery Gaming license with all New Hampshire group properties. 29. Must be willing and able to travel to all New Hampshire group properties as needed. 30. Other duties as assigned. Position Qualifications: High school diploma or GED, and five years related experience and/or training or equivalent combination of education and experience in high volume cash operations. Must have a professional demeanor and be able to communicate well with the public. Must be able to work in an intense and fast paced environment where a high degree of concentration is necessary to perform job duties. Must be able to formulate and communicate ideas and to make independent decisions. Strong oral and written skills and a proficiency in Microsoft Office are required. Proficient in using the Ten Key Adding Machine. Must be able to obtain and maintain all licenses, certifications, and indemnifications requisite to the successful completion of all essential responsibilities. Must meet or exceed all regulatory conditions stipulated for individuals holding this or similar positions. Availability to work flexible hours, including evenings, weekends, and holidays. Supervisory Responsibilities: Manages subordinates who may supervise employees. Responsible for the overall direction, coordination, and evaluation of the unit(s) throughout all of our Revo Casino and Social House properties. The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer. Physical Requirements: Ability to work in an environment with moderate to loud noise levels, maybe exposed to secondhand smoke except and varied light levels, including flashing lights. Ability to stand, walk, bend for entire shift. A list of physical demands, equipment, & work environment demands can be reviewed in Human Resources. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. We celebrate diversity and believe that our differences make us stronger. We're an equal opportunity employer and welcome applications from all backgrounds, regardless of race, color, religion, sex, national origin, age, disability, or any other legally protected status. The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer. Benefits: 401(k) matching Dental insurance Employee assistance program Health insurance Life insurance Paid time off Vision insurance This is a full-time, in-person position based at our Dover, NH location.
    $66k-110k yearly est. 8d ago
  • Emergency Services Manager Water/Mold/Fire

    Puroclean 3.7company rating

    Service manager job in Portland, ME

    PuroClean of Portland, an established restoration company is looking for an Emergency Services Manager. We are a leader in the industry with a proven track record. The purpose of the Emergency Services Manager is to oversee the daily activities of the division. If you like to make a difference this job is for you!! Responsibilities include but are not limited to: Coordinate Emergency Water Services Coordinate Emergency Smoke and Fire Services, includes content and structure Coordinates mold remediation services Creates, manages and schedules technicians Provides quality control on all emergency services jobs Institutes best practices and follows IICRC guidelines Reviews all paperwork and moisture logs Orders supplies Provides instruction and technical expertise to technicians Verify and approve timesheets Effectively communicate with team members, customers and adjusters Create estimates in Xactimate Effectively supervise and motivate teams Control costs to achieve goals Accept after hours phone calls on a rotating basis Requirements: Previous Emergency response (water, fire & mold) experience Previous project manager experience Industry certificates Xactimate experience Benefits: Health Insurance reimbursement Paid Time Off: vacation, holiday, personal Job Type: Full-time Pay: $50,000.00 - $75,000.00 per year commiserate with experience This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PuroClean Corporate. Compensation: $50,000.00 - $75,000.00 per year “We Build Careers” - Steve White, President and COO With over 300 locations across North America and Canada, PuroClean is leading the industry in emergency property restoration services, by helping families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other. Culture is very important to us. We want to make sure that we are the right fit for YOU! Apply today and join our Winning TEAM. “We are One Team, All In, Following The PuroClean Way in the spirit of Servant Leadership” This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PuroClean Corporate.
    $50k-75k yearly Auto-Apply 60d+ ago
  • Culinary Services Director

    The Grande at South Portland

    Service manager job in South Portland, ME

    This Culinary Director role supports a structured leadership schedule centered around lunch and dinner service, offering consistent hours with no late-night or overnight shifts in a resident-focused senior living community dedicated to quality dining and meaningful connections! Join Bridge Senior Living - a certified Great Place to Work (2025-2026)! What you can expect as a Culinary Service Director: Incentivized Annual Bonus Opportunities Tuition Reimbursement eligibility after three months of full-time employment Competitive pay 401(k) with company match Next Day Pay with PayActiv Excellent Benefits The friendliest leaders and teammates Offering health insurance benefits starting at $75 per month for full-time associates Qualifications of an ideal Culinary Service Director: Culinary degree Certificate in food service supervision and Serve Safe Certification Preferred additional certification in restaurant sanitation At least 3 years of progressively responsible work experience in the senior living industry or related high-volume, high-end food service environment. Culinary Service Director Job Summary: The Culinary Service Director is responsible for the oversight of all dining-related functions in accordance with current federal, state, and local standards, guidelines and regulations while maintaining the high-quality expectations of Bridge Senior Living. Oversee entire food service operation. Develop departmental budget and staffing plan. Demonstrate positive Resident relations and community's quality care and service standards to Residents, Families, and guests. Consult with Dining Room Manager and Executive Chef on issues of menu planning, care planning, food preparation, therapeutic diets, etc. Participate in monthly Food Committee Meetings and review Resident comment cards/feedback to improve quality and operational efficiency. Organize special events, parties, and banquets. Conducts monthly in services for safety and sanitation with staff. EEO Statement: We are an Equal Employment Opportunity employer committed to providing equal opportunity in all of our employment practices, including selection, hiring, assignment, re-assignment, promotion, transfer, compensation, discipline, and termination. The Company prohibits discrimination, harassment, and retaliation in employment based on race; color; religion; genetic information; national origin; sex (including same sex); sexual orientation; gender identity; pregnancy, childbirth, or related medical conditions; age; disability or handicap; citizenship status; service member status; or any other category protected by federal, state, or local law. Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact ******************************** or ************** for assistance with an accommodation.
    $78k-130k yearly est. 27d ago
  • Culinary Services Director

    Bridge Senior Living

    Service manager job in Scarborough, ME

    This Culinary Director role supports a structured leadership schedule centered around lunch and dinner service, offering consistent hours with no late-night or overnight shifts in a resident-focused senior living community dedicated to quality dining and meaningful connections! Join Bridge Senior Living - a certified Great Place to Work (2025-2026)! What you can expect as a Culinary Service Director: * Incentivized Annual Bonus Opportunities * Tuition Reimbursement eligibility after three months of full-time employment * Competitive pay * 401(k) with company match * Next Day Pay with PayActiv * Excellent Benefits * The friendliest leaders and teammates * Offering health insurance benefits starting at $75 per month for full-time associates Qualifications of an ideal Culinary Service Director: * Culinary degree * Certificate in food service supervision and Serve Safe Certification * Preferred additional certification in restaurant sanitation * At least 3 years of progressively responsible work experience in the senior living industry or related high-volume, high-end food service environment. Culinary Service Director Job Summary: The Culinary Service Director is responsible for the oversight of all dining-related functions in accordance with current federal, state, and local standards, guidelines and regulations while maintaining the high-quality expectations of Bridge Senior Living. * Oversee entire food service operation. * Develop departmental budget and staffing plan. * Demonstrate positive Resident relations and community's quality care and service standards to Residents, Families, and guests. * Consult with Dining Room Manager and Executive Chef on issues of menu planning, care planning, food preparation, therapeutic diets, etc. * Participate in monthly Food Committee Meetings and review Resident comment cards/feedback to improve quality and operational efficiency. * Organize special events, parties, and banquets. * Conducts monthly in services for safety and sanitation with staff. EEO Statement: We are an Equal Employment Opportunity employer committed to providing equal opportunity in all of our employment practices, including selection, hiring, assignment, re-assignment, promotion, transfer, compensation, discipline, and termination. The Company prohibits discrimination, harassment, and retaliation in employment based on race; color; religion; genetic information; national origin; sex (including same sex); sexual orientation; gender identity; pregnancy, childbirth, or related medical conditions; age; disability or handicap; citizenship status; service member status; or any other category protected by federal, state, or local law. Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact ******************************** or ************** for assistance with an accommodation.
    $78k-130k yearly est. 13d ago
  • Culinary Services Director

    The Enclave of Scarborough

    Service manager job in Scarborough, ME

    Job Description This Culinary Director role supports a structured leadership schedule centered around lunch and dinner service, offering consistent hours with no late-night or overnight shifts in a resident-focused senior living community dedicated to quality dining and meaningful connections! Join Bridge Senior Living - a certified Great Place to Work (2025-2026)! What you can expect as a Culinary Service Director: Incentivized Annual Bonus Opportunities Tuition Reimbursement eligibility after three months of full-time employment Competitive pay 401(k) with company match Next Day Pay with PayActiv Excellent Benefits The friendliest leaders and teammates Offering health insurance benefits starting at $75 per month for full-time associates Qualifications of an ideal Culinary Service Director: Culinary degree Certificate in food service supervision and Serve Safe Certification Preferred additional certification in restaurant sanitation At least 3 years of progressively responsible work experience in the senior living industry or related high-volume, high-end food service environment. Culinary Service Director Job Summary: The Culinary Service Director is responsible for the oversight of all dining-related functions in accordance with current federal, state, and local standards, guidelines and regulations while maintaining the high-quality expectations of Bridge Senior Living. Oversee entire food service operation. Develop departmental budget and staffing plan. Demonstrate positive Resident relations and community's quality care and service standards to Residents, Families, and guests. Consult with Dining Room Manager and Executive Chef on issues of menu planning, care planning, food preparation, therapeutic diets, etc. Participate in monthly Food Committee Meetings and review Resident comment cards/feedback to improve quality and operational efficiency. Organize special events, parties, and banquets. Conducts monthly in services for safety and sanitation with staff. EEO Statement: We are an Equal Employment Opportunity employer committed to providing equal opportunity in all of our employment practices, including selection, hiring, assignment, re-assignment, promotion, transfer, compensation, discipline, and termination. The Company prohibits discrimination, harassment, and retaliation in employment based on race; color; religion; genetic information; national origin; sex (including same sex); sexual orientation; gender identity; pregnancy, childbirth, or related medical conditions; age; disability or handicap; citizenship status; service member status; or any other category protected by federal, state, or local law. Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact ******************************** or ************** for assistance with an accommodation.
    $78k-130k yearly est. 15d ago
  • Family Services Manager

    Opportunityalliance 3.9company rating

    Service manager job in South Portland, ME

    Family and Early Childhood Education (Head Start / Early Head Start) Salary Range: $60,000 - $65,000 The Opportunity Alliance is looking to fill a Family Services Manager position with our Family and Early Childhood Education program. This position will be part of the Head Start/Early Head Start and Childcare programs. This position will be responsible for providing supervision, oversight, monitoring and technical assistance in the family services and home visiting components. The Family Services Manager will ensure compliance with program performance standards with the ultimate goal of supporting school readiness outcomes for children and family well-being. The primary responsibilities of this role will be: Ensuring quality and compliance with HSPPS, Childcare licensing and contractual obligations Ensuring school readiness outcomes for children & family well-being Ensuring development of high-quality professional development opportunities As well as ensuring continuous improvement for the program, along with a culture of life-long learning and community. Schedule: This is a full-time, year-round, 40 hours per week, salaried position. Schedule is Monday - Friday. Location: Primary office is located in South Portland, though this position will require some travel to the various classroom sites and service areas throughout Cumberland County. Qualifications: Bachelor's Degree in Early Childhood Education, Social Work, Human Development or other related field, required. 3-5 years of experience working with families of young children, preferably in a Head Start or other early childhood education setting, required. 3-5 years of supervisory experience, required. Knowledge of the important role that culture plays in child and family development. Demonstrated ability to work effectively with complex information to address challenging situations. Demonstrated ability to practice sound decision-making and good judgment in high stress situations. Demonstrated ability to work effectively with diverse teams. Commitment to social justice and the mission of Head Start. Must be able to successfully pass a criminal background, child protective service check & sex offender check. Must not be on the state or federal suspension and disbarment list. Must be able to pass pre-employment physical and TB screen. Must be current on MMR and TDAP immunizations. Must be able to exert significant physical effort with frequent standing, walking, reaching, stooping, bending, kneeling, crouching, typing and frequently lift and carry small children or material weighing up to 25 pounds. Driving may be necessary to attend meetings and trainings but is not a primarily and essential job responsibility Benefits: Our benefits include but are not limited to: (offered to full-time and part-time employees) Generous paid time off accrual 9 paid holidays per calendar year and up to 3 floating holidays per calendar year Excellent medical benefits at very reasonable cost Dental and Vision insurance options Agency paid basic life insurance and STD & LTD disability insurances 403(b) retirement with a generous agency match (all employees are eligible) Tuition Reimbursement - offered once per year through an application process The Opportunity Alliance (TOA) is a qualified employer under the Public Service Loan Forgiveness (PSLF) program. To learn more about our benefits please visit, ******************************************************** Who we are… The Opportunity Alliance is “Helping People Reach for a Brighter Future”. Mission: The Opportunity Alliance works with people to build better lives and stronger communities. We provide advocacy, leadership, and support to identify the goals and address the needs of individuals, families, and communities. The Opportunity Alliance (TOA) is a dynamic, results-focused Community Action Agency providing approximately 50 integrated community-based and clinical programs serving more than 20,000 people annually throughout the state of Maine. With over 50 years of experience, TOA draws from a comprehensive set of programs which address issues such as mental health, substance use, homelessness, lack of basic needs, and access to community supports. Through an extensive array of services, TOA provides opportunities for individuals to stabilize fragile situations and then works with them to achieve self-sufficiency. TOA is client-focused with extensive experience working with diverse client populations. TOA programming includes four key sectors of service: Mental Health & Wellness Community Building Family & Early Childhood Education Economic Resources ____________________________________________________________ If you are viewing this posting on a third-party site, please visit our website at ********************************************************* to apply . Please submit a cover letter and resume along with your application. Thank you!
    $60k-65k yearly Auto-Apply 15d ago
  • Service Manager

    Allegiance Truck Centers

    Service manager job in Saco, ME

    Primary Responsibilities Day to day management of a service department that maintains and repairs a fleet of commercial medium and heavy-duty diesel trucks, including Pierce Fire Trucks. Focus on maximizing uptime of every vehicle while minimizing overall fleet maintenance and repair costs Oversees a staff of diesel technicians and administrative staff Able to recognize warranty failures, warranty claims and process of warranty recovery Manage service requests of commercial truck leasing customers with urgency and professionalism Develop and manage relationships with vendors and customers Assist management team in preparing an Annual Business Plan and Budget. Responsible for ensuring Navistar Diamond Edge & Prestige Service Standards are met Assist with other projects as needed Safety and Compliance Have full understanding of U.S. Federal Motor Carrier Safety Regulations (CFR 396). Implement procedures as necessary to keep Idealease and contracted customers in compliance with regulations. Stay current with changes in the regulations. Monitor and manage satisfactory CSA Vehicle Basic scores for all customers. Inventory and manage process to keep maintenance file documentation of customer and company vehicles in accordance with the U.S. Federal Motor Carrier Safety Regulations (CFR 396). Develop, communicate, and enforce established company safety policies and procedures. Certify all technicians for U.S. DOT Annual Inspections, brake inspections, and other maintenance procedures in accordance with the corresponding regulations. Work with corporate Facilities Manager to ensure facility maintains compliance with local and federal safety and environmental standards Sales and Customer Relations Create and maintain positive relationships with all customers. Maintain minimum 90% Customer Retention Rate. Investigate and establish course of action for customer maintenance issues and problems. Department and Personnel Management Review and compare monthly financial results against the business plan and initiate any corrective action as necessary. Implement and monitor shop productivity measures. Create shop environment that assures cleanliness, safety, and customer focus. Develop, implement, and promote service training. Assist in collection of past due invoices as needed. Handle all customer, employee, and vendor issues in a professional and courteous man Required Skills for Service Manager: Consistent track record of successfully meeting and exceeding sales goals Minimum high school diploma or GED equivalent required Minimum 5-7 years of automotive/trucking management experience Valid driver's license and satisfactory Motor Vehicle Report (MVR)
    $46k-75k yearly est. 59d ago
  • Route Service Manager

    Interestate Batteries

    Service manager job in Lewiston, ME

    Our mission is to be a trusted workplace for team members to be their whole selves at work. A company that people love and positively impacts the lives of all whom we touch. be your best self At Interstate Batteries, you have the chance to be excellent at work and excellent at life. We know that professional success depends on personal wellbeing. That's why we want to enrich your life with the tools and services you need to succeed in every area of your life. Join us! Purpose of Job: To deliver batteries and provide exceptional customer service to a predetermined route of customers and dealers within your territory. Grow route sales through outrageous customer service, providing trustworthy advice and driving dealer retention. Job Components: * Deliver batteries and provide service each dealer on your route in a timely manner. * Follow all Environmental Health and Safety rules and policies * Establish, build and maintain good dealer relationships. * Effectively manage consignment programs to help dealers increase sales and drive retention * Complete documentation on a timely basis. * Maintain the route by keeping displays clean and keeping dealer list up to date * Invoice all units that fail to last warranty period * Rotate batteries to maintain quality product and service standards * Collect and handle payments on account, which may include cash, checks and money orders * Collect and return junk and/or used batteries. * Load and unload truck Qualifications: * Must possess current DOT Medical Certification and maintain clean driving record. * Depending on equipment that will be operated, a Class A or B Commercial Drivers License may be required. * Prior driving and customer service experience highly desirable * Good communication skills * Ability to interact effectively with customers * Strong customer service skills. * High school diploma or GED equivalent * Ability to read, write and compute basic math. Scope Data: * Uses frequent independent judgment when making decisions Work Environment: * Regularly required to use hands to grasp or handle, talk and hear, stand and walk. * Specific vision abilities include close vision, depth perception and ability to adjust focus. * Ability to regularly lift and/or move 50+ lbs. without assistance * Exposed to battery warehouse conditions such as exposure to moving equipment mechanical parts, fumes or airborne particles; toxic or caustic chemicals. Note: We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us. Interstate Batteries provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Interstate Batteries complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Interstate Batteries expressly prohibits unlawful discrimination on the basis of age, race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, medical condition, genetic information, national origin, ancestry, disability (mental and physical), marital status, military status, veteran status, citizenship or any other characteristic protected under applicable local, state or federal law.
    $45k-74k yearly est. Auto-Apply 6d ago
  • Route Service Manager

    Interstate 3.8company rating

    Service manager job in Lewiston, ME

    Our mission is to be a trusted workplace for team members to be their whole selves at work. A company that people love and positively impacts the lives of all whom we touch. be your best self At Interstate Batteries, you have the chance to be excellent at work and excellent at life. We know that professional success depends on personal wellbeing. That's why we want to enrich your life with the tools and services you need to succeed in every area of your life. Join us! Purpose of Job: To deliver batteries and provide exceptional customer service to a predetermined route of customers and dealers within your territory. Grow route sales through outrageous customer service, providing trustworthy advice and driving dealer retention. Job Components: Deliver batteries and provide service each dealer on your route in a timely manner. Follow all Environmental Health and Safety rules and policies Establish, build and maintain good dealer relationships. Effectively manage consignment programs to help dealers increase sales and drive retention Complete documentation on a timely basis. Maintain the route by keeping displays clean and keeping dealer list up to date Invoice all units that fail to last warranty period Rotate batteries to maintain quality product and service standards Collect and handle payments on account, which may include cash, checks and money orders Collect and return junk and/or used batteries. Load and unload truck Qualifications: Must possess current DOT Medical Certification and maintain clean driving record. Depending on equipment that will be operated, a Class A or B Commercial Drivers License may be required. Prior driving and customer service experience highly desirable Good communication skills Ability to interact effectively with customers Strong customer service skills. High school diploma or GED equivalent Ability to read, write and compute basic math. Scope Data: Uses frequent independent judgment when making decisions Work Environment: Regularly required to use hands to grasp or handle, talk and hear, stand and walk. Specific vision abilities include close vision, depth perception and ability to adjust focus. Ability to regularly lift and/or move 50+ lbs. without assistance Exposed to battery warehouse conditions such as exposure to moving equipment mechanical parts, fumes or airborne particles; toxic or caustic chemicals. Note: We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us. Interstate Batteries provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Interstate Batteries complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Interstate Batteries expressly prohibits unlawful discrimination on the basis of age, race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, medical condition, genetic information, national origin, ancestry, disability (mental and physical), marital status, military status, veteran status, citizenship or any other characteristic protected under applicable local, state or federal law.
    $51k-66k yearly est. Auto-Apply 8d ago
  • Service Manager

    Eastern Propane Gas, Inc.

    Service manager job in Limerick, ME

    Limerick, ME - Full-time About our energy Family owned and operated for more than 90 years, Eastern is a full-service propane and oil company serving New Hampshire, Maine, Massachusetts, Rhode Island, and Vermont. We are proudly ranked as a gold level status for Veteran friendly employers. We've been voted as one of New Hampshire's "Best Places to Work" in the Manchester Radio Group's #bestofthe603 and we are pleased to offer employment opportunities throughout New England. Joining Eastern means you're part of a supportive and family focused culture. Why choose Eastern? Extensive benefits including 100% paid insurance options Matched 401(k) options Employee & family fuel discounts for your home Generous sign-on bonus Boot and uniform allowances State of the art Training Center 3.5 weeks paid time off + 7 paid holidays Veteran's Day paid holiday for active military and veterans Opportunity for growth Complimentary coffee, snacks, and Thanksgiving turkey Shortened summer hours - full pay, shorter days Wellness reimbursement (gym, exercise classes, and more) Tuition reimbursement Additional voluntary benefits Pet insurance About this opportunity This position is responsible for the day-to-day activities of the Service Department and sets a high standard for safety leadership, customer service and internal growth. The position supervises Service Technicians and Service CSR's facilitating effective communication within the department along with other stakeholders in the district including sales, delivery and other staff. Sound decision making relative to the scheduling and assignment of service work to ensure timely and safe installation and servicing of products to meet customers' needs. What your role will look like Ensure that all product sales, installations and servicing is handled in a timely, efficient and appropriate manner, including, but not limited to that they are performed consistent with all company policies and procedures, handbooks, manuals, and state and federal codes Maintain a proficient working knowledge of the Company's safety policies and procedures and implementing them in connection with all servicing and installations Provide feedback and coaching to employees regarding performance, contributions and areas needing improvement on a consistent basis. Responsible for keeping Operations/Regional Manager informed of personnel related issues Timely documentation and reporting of all accidents and work-related injuries Supervise the following functions: Ensure all service orders, completed tickets, daily logs, and payments collected from customers are turned in daily by service Ensure all service & installation technicians are provided with appropriate documentation to be left at the customer location, i.e. safety packets Ensure work assigned to service and installation technicians is completed safely, the service vehicles are kept clean and technicians present neat and clean uniform appearance. Ensure that all work orders are priced accurately and put through billing in a timely manner Ensure that all appointments with our customers are kept or otherwise notified of a change in scheduling Ensure that Service Technicians and Service CSRs are providing customers with excellent customer service Ensure that related equipment, such as regulators, hoods, bases, etc. are utilized efficiently Customer satisfaction with regard to service inquiries is achieved Be receptive to and competently use new technologies Other duties as assigned What you'll bring to this role Management experience or management degree preferred 3-5 years of relevant industry experience is a plus and not required Candidate is required to reside within the office's coverage area Apply now to heat up your career at Eastern!
    $46k-75k yearly est. Auto-Apply 14d ago
  • Director of Surgical Services - Full-Time Days (No Weekends)

    K.A. Recruiting

    Service manager job in Newington, NH

    Join a leading acute care hospital in southern New Hampshire as the Director of Surgical Services. This role offers the opportunity to lead a diverse surgical program, foster a culture of accountability, and support patient-centered care across multiple surgical service lines. Shift Details Full-time, day shifts Monday through Friday, no weekends Administrative hours Compensation and Benefits Competitive compensation commensurate with experience Sign-on bonus available Relocation assistance available Comprehensive medical, dental, and vision coverage PTO, retirement plans, tuition reimbursement, and employee recognition programs Access to cutting-edge technology including robotic-assisted surgical platforms Why Join Us Lead a high-performing surgical services team across 8 ORs including 2 CVORs Opportunity to work with diverse service lines: General Surgery, Vascular, CVOR, Urology, Gynecology, Orthopedics, Neurology Shape and influence surgical KPIs and operational excellence Collaborate with nearly 5,000 healthcare professionals in a statewide network Innovative environment with advanced technology and robotic surgical platforms Your Role Oversee the overall function and staffing of surgical services Implement evidence-based practices to enhance patient safety and quality outcomes Ensure adherence to regulatory and accreditation standards Foster interdisciplinary communication and collaboration across surgical teams Direct nursing practice and develop operational policies for surgical units Participate in strategic planning and departmental budget oversight Drive patient-centered care initiatives and improve efficiency across surgical services About the Location Located in a vibrant neighboring city, this area offers a high quality of life with excellent schools, recreational opportunities, cultural amenities, and easy access to both New Hampshire's scenic outdoors and northern Massachusetts communities.
    $84k-138k yearly est. 15d ago
  • Fair Banking Compliance - Compliance Business Oversight Manager

    TD Bank 4.5company rating

    Service manager job in Portland, ME

    Hours: 40 Pay Details: $86,840 - $139,360 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: Compliance Job Description: Why Work with Us? At TD Bank US Compliance, we're on a mission to build a more resilient and scalable compliance risk management function. As part of our team, you'll play a key role in reshaping compliance structures and processes, driving innovation at every level. Here, each team member has a chance to make a tangible impact - both in day-to-day operations and in the design of a future-focused compliance program. This not just about implementing a new program - it's about creating a culture of compliance that will cascade throughout the organization. The Ideal Candidate The ideal candidate will thrive in a fast-paced setting as we build a new compliance structure that aligns with the bank's size, complexity, and risk profile. In this role, you'll need to be strategic, tactical, collaborative and creative in your approach. You will manage day-to-day operations while also helping design and implement a forward-thinking compliance program for the future. Beyond technical expertise, we're looking for someone with an entrepreneurial mindset-someone who can "roll up their sleeves", takes the initiative and can anticipate needs before they arise. A comfort level with ambiguity and the ability to excel in a dynamic, evolving landscape are essential as the US Compliance team redefines the bank's compliance program and structure. Most importantly, the right candidate is seeking an intellectual challenge, has a desire to learn, and is committed to building something impactful from the ground up. At TD Bank, you'll have the unique opportunity to help shape the future of the bank while collaborating with a team of enthusiastic colleagues dedicated to setting new industry standards. The Fair Banking Compliance team is seeking an experienced compliance professional to assist with complaint oversight and governance activities related to high-risk complex complaints from all areas of the Bank. This includes examining complaint data for the identification of potential violations of fair lending, Unfair and Deceptive Acts and Practices ("UDAAP"), and consumer compliance laws, rules, or regulations. The ideal candidate will have a strong understanding of fair lending, UDAAP and ABC regulations (FHA, Reg. Z, V/FCRA, B/ECOA, E, SCRA, MLA, etc.), ability to assess regulatory risks associated with business line processes and can work independently in a team environment. This role will also assist with time sensitive Complaint Reporting and Analysis, Quality Assurance and Quality Control Reviews and evaluating procedures for adherence to Complaint Policy requirements. The above details are specific to the role which is outlined in the general description below. Please review Desired Skills & Experience below as you consider this opportunity. Our team currently operates under a hybrid work model, with employees expected to work in the office two days per week. Starting in November 2025, this expectation will increase to four days per week. Please note that, due to limited office space, the exact timing of this transition may vary depending on availability and individual circumstances. Job Profile Summary: The Compliance Business Oversight Manager provides advice, support and objective guidance to assigned portfolio, business or function on development and maintenance of all aspects of Compliance/Center of Excellence programs in line with the Bank's risk philosophy and strategic direction. Depth & Scope: * Works independently and is accountable for managing a specialized Compliance function or area * Provides comprehensive coverage for a significant business or functional area across all legal entities and jurisdictions where TD operates * Provides advanced analysis and/or specialized reporting to support business partners, functional areas or centers of expertise * Provides guidance and support to analysts on matters related to portfolio and specialty * Typically a subject matter expert for a key functional Compliance area and business * Contact for business management, dealing with non-routine information * Manages/assists with regulatory reviews including inquiries, audits, and exams * Identifies and leads problem resolution for project/program complex requirements related issues at all levels Education & Experience: * Undergraduate degree or equivalent work experience * 7+ years of experience Desired Skills & Experience: * Experience with Python Coding and Tableau * Knowledge of risk management environment, standards, and regulations * Advanced knowledge of a variety of products and services, systems and compliance advisory standards, procedures, laws, rules and regulations * Ability to communicate effectively in both oral and written form * Ability to work collaboratively and build relationships across teams and functions * Ability to work successfully as a member of a team and independently * Ability to exercise judgement in making decisions * Ability to analyze, organize, and prioritize work while meeting multiple deadlines Customer Accountabilities: * Proactively advises the business of new and changed Compliance regulatory and/or policy changes * Formulates relevant and meaningful insights from data analysis and leads on the interpretation of complex business issues, generates multifaceted insights and identifies opportunities to address business regulatory requirements and issues * Contributes to the development and implementation of Compliance programs * Guides partner through the development, implementation, oversight and management of effective Compliance Programs * Prepares summaries, presentations, briefing notes, and any other required documentation to effectively report on the status of Compliance * Represents Compliance on internal or external committees relating to designated business activities as required * Delivers relevant subject matter expertise and Compliance advice to business management * Conducts meaningful analysis at the functional or enterprise level using results to draw conclusions, makes recommendations, assesses the effectiveness of programs/policies/practices * Maintains oversight (via review and approval) of all functions and accountabilities related to management reporting and analysis * Manages high risk initiatives and escalations; leads initiatives/guidance as appropriate Shareholder Accountabilities: * Actively assists in developing Compliance Team procedures * Facilitates the periodic Compliance risk and self-assessment activities for designated business using TD's Enterprise Compliance Risk Assessment Framework * Monitors that assessments (monitoring, risk assessment etc.) are completed and communicated in a continuous and timely fashion * Consistently exercises discretion in managing correspondence, information and all matters of confidentiality; escalates issues where appropriate * May provide review and content in the development of annual awareness training * Manages the risk assessment process for assigned businesses * Protects the interests of the organization, our customers and our communities - identifies and manages risks, and promotes the prompt and thorough resolution of escalated non-standard, high risk issues * Conducts internal and external research projects; supports the development/delivery of presentations/communications to management or broader audience * Actively manages relationships within and across various business lines, corporate and/or control functions and promotes alignment with enterprise and/or regulatory requirements * Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts * Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite Employee/Team Accountabilities: * Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and promotes timely communication of issues/points of interest * Provides thought leadership and/or industry knowledge for own area of expertise and participates in knowledge transfer within the team and business * Keeps current on emerging trends/developments and grows knowledge of the business, related tools and techniques * Participates in personal performance management and development activities, including cross training within own team * Keeps others informed and up-to-date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities * Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices * Leads, motivates and develops relationships with internal and external business partners/stakeholders to develop productive working relationships * Contributes to a fair, positive and equitable environment that supports a diverse workforce * Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally Physical Requirements: Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% * Domestic Travel - Occasional * International Travel - Never * Performing sedentary work - Continuous * Performing multiple tasks - Continuous * Operating standard office equipment - Continuous * Responding quickly to sounds - Occasional * Sitting - Continuous * Standing - Occasional * Walking - Occasional * Moving safely in confined spaces - Occasional * Lifting/Carrying (under 25 lbs.) - Occasional * Lifting/Carrying (over 25 lbs.) - Never * Squatting - Occasional * Bending - Occasional * Kneeling - Never * Crawling - Never * Climbing - Never * Reaching overhead - Never * Reaching forward - Occasional * Pushing - Never * Pulling - Never * Twisting - Never * Concentrating for long periods of time - Continuous * Applying common sense to deal with problems involving standardized situations - Continuous * Reading, writing and comprehending instructions - Continuous * Adding, subtracting, multiplying and dividing - Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. #LI-AMCBCorporate Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more Additional Information: We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. Training & Onboarding We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. Interview Process We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
    $86.8k-139.4k yearly Auto-Apply 11d ago
  • Dining Services Supervisor

    Clover Healthcare 3.9company rating

    Service manager job in Auburn, ME

    Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork. In this role you will be responsible for ensuring a high-quality dining experience by greeting residents and guests, overseeing service staff and interacting with residents and guests while maintaining a safe and sanitary dining environment. Job Description Supervise daily operation of dining room(s), room service and convenience store. Ensure resident/guest satisfaction by responding quickly to needs and requests. Ensure room service orders are delivered timely and properly. Ensure smooth and timely opening of the dining room. Assist in producing weekly schedules with budgetary guidelines for service staff. Ensure that there are an adequate number of employees for each shift and ensure that absences are covered. Lead the training of all new dining room employees. Assist service staff during mealtime as needed. Oversee resident billing of food service charges. Manage dining staff. Qualifications 6+ months of previous Food Service experience. Management experience is not required but a plus. Serv Safe and/or other required local, county or state certifications. You have the ability to switch tasks quickly and often. You have a positive and professional attitude and are good at giving clear direction in a respectful demeanor. You take pride in the quality and presentation of food that you have helped to prepare, as well as the cleanliness of the kitchen and dining areas that you work within. You have a generous amount of patience and the ability to effectively communicate with many different types of personalities. Additional Information Senior Lifestyle offers a comprehensive benefits plan to eligible team members including health, dental, vision, retirement benefits, short-term disability, long-term disability, and paid time off. All Senior Lifestyle positions are eligible to use DailyPay, an application that allows you to access your earned but unpaid wages before your next payday. Senior Lifestyle requires that all employees provide proof of COVID-19 vaccination unless exempt due to medical, religious, or personal beliefs. Government requirements or exclusions may apply.
    $36k-54k yearly est. 19d ago
  • Hotel General Manager

    Topside Inn

    Service manager job in Boothbay Harbor, ME

    Job Description We are looking for an experienced, driven, and dynamic General Manager to lead the daily operations and overall business management of our boutique inn. The ideal candidate will bring a passion for hospitality, a commitment to high standards of service, and a deep understanding of boutique hotel management. You will be responsible for maintaining profitability, ensuring guest satisfaction, managing a dedicated team, and preserving the unique character of the hotel and brand. Compensation: $80,000 - $90,000 yearly Responsibilities: Oversee all hotel operations, including front desk, housekeeping, food and beverage, and maintenance. Lead, manage, and inspire a small team of staff, ensuring a culture of professionalism, positivity, and high standards. Develop and implement strategies to maximize guest satisfaction, room occupancy, and profitability. Monitor and control budgets, revenue, and expenses, ensuring financial targets are met for Ownership. Ensure compliance with all health and safety regulations and industry standards. Maintain relationships with vendors, suppliers, and the local community. Foster an atmosphere of personalized, boutique-level service, ensuring guests have a memorable experience. Handle guest feedback, complaints, and special requests with a personalized touch. Monitor performance and train staff to maintain exceptional service standards. Work closely with the Management company and, at times, ownership to create marketing strategies, plan events, and execute business growth initiatives. Qualifications: Proven experience (5+ years) in hospitality management, preferably in a boutique or luxury hotel setting. Strong leadership skills with the ability to inspire and manage a diverse team. Excellent communication, organizational, and problem-solving skills. Solid financial acumen with experience in budgeting, forecasting, and expense management. A passion for delivering outstanding customer service and creating personalized guest experiences. Knowledge of the local New England market is a plus. Familiarity with property management systems (PMS), hotel booking platforms, and guest management tools. Ability to work flexible hours, including weekends and holidays. About Company Why Work With Us? Topside Inn offers stunning ocean views, beautifully designed spaces, and an inviting atmosphere that keeps guests coming back. Our team is dedicated to providing top-notch hospitality in a supportive and engaging work environment. Located within walking distance of Boothbay Harbor's top attractions, we offer an incredible opportunity to work in one of Midcoast Maine's most scenic locations. Ready to apply? Visit Topside Inn to learn more about us!
    $80k-90k yearly 6d ago
  • Senior Service Technician - Northern Pools

    Azureon LLC

    Service manager job in Eliot, ME

    Job Description Join Our Expert Team and Advance Your Pool Service Career! Northern Pool Company is seeking a highly skilled Lead Pool Service Technician to join our dynamic team. If you have a passion for delivering high-quality service, leading a team, and working with advanced pool systems, we want to hear from you! Position Summary: As a Lead Pool Service Technician, you will oversee a team performing pool openings/closings, weekly maintenance, troubleshooting, repairs, and upgrades. You will ensure that all work meets our high company standards while delivering exceptional customer service. Key Responsibilities: Independently perform all pool maintenance, repair, and troubleshooting tasks. Lead and mentor team members, providing training and feedback. Ensure company vehicles and tools are organized, neat, and presentable. Maintain consistent communication with supervisors, office staff, and clients. Accurately complete all necessary paperwork, job notes, and reports. Provide professional and knowledgeable recommendations to clients. Monitor and promote adherence to company core values and policies. Report any unexpected problems or repairs to supervisors promptly. Ensure clear and respectful communication with team members and clients. Attend ongoing training and educational workshops to maintain technical knowledge. Accurately review and prepare for each day's scheduled work. Advanced Technical Skills Required: Leak detection diagnosis and repair (pressure testing) Installation and programming of all major VSP pump manufacturers Advanced troubleshooting of automation systems (relays, switches, sensors, remotes) Identification of various pool builder designs Dive-in repairs and in-floor cleaning system maintenance Expertise in vanishing edge and complex pool system management A-B measuring for new or replacement safety covers Skimmer replacements (vinyl and concrete) Repair of leaking return fittings and pipe systems Measuring and replacing vinyl liners Plumbing entire equipment pads and pool systems Qualifications: Minimum 2 years of experience as a Lead Service Technician Certified Pool Operator (CPO) Certification required Strong leadership, communication, and problem-solving skills Highly motivated with strong attention to detail and a customer-first mindset Valid driver's license required Physical Requirements: Ability to lift at least 50 lbs regularly Comfortable working outdoors in various weather conditions Able to stand, walk, and work on feet for extended periods Ability to distinguish colors (for water testing purposes) Must be able to swim for safety reasons Why Join Northern Pool Company? Competitive compensation based on experience Ongoing training and career development opportunities Positive, supportive, and team-oriented work environment Work with the latest pool technologies and systems If you're ready to take your pool service career to the next level and lead a team that takes pride in excellence, apply today and join the Northern Pool Company family! Job Type: Full-time
    $53k-80k yearly est. 11d ago
  • Senior Service Technician - Northern Pools

    Northern Pool Company

    Service manager job in Eliot, ME

    Join Our Expert Team and Advance Your Pool Service Career! Northern Pool Company is seeking a highly skilled Lead Pool Service Technician to join our dynamic team. If you have a passion for delivering high-quality service, leading a team, and working with advanced pool systems, we want to hear from you! Position Summary: As a Lead Pool Service Technician, you will oversee a team performing pool openings/closings, weekly maintenance, troubleshooting, repairs, and upgrades. You will ensure that all work meets our high company standards while delivering exceptional customer service. Key Responsibilities: Independently perform all pool maintenance, repair, and troubleshooting tasks. Lead and mentor team members, providing training and feedback. Ensure company vehicles and tools are organized, neat, and presentable. Maintain consistent communication with supervisors, office staff, and clients. Accurately complete all necessary paperwork, job notes, and reports. Provide professional and knowledgeable recommendations to clients. Monitor and promote adherence to company core values and policies. Report any unexpected problems or repairs to supervisors promptly. Ensure clear and respectful communication with team members and clients. Attend ongoing training and educational workshops to maintain technical knowledge. Accurately review and prepare for each day's scheduled work. Advanced Technical Skills Required: Leak detection diagnosis and repair (pressure testing) Installation and programming of all major VSP pump manufacturers Advanced troubleshooting of automation systems (relays, switches, sensors, remotes) Identification of various pool builder designs Dive-in repairs and in-floor cleaning system maintenance Expertise in vanishing edge and complex pool system management A-B measuring for new or replacement safety covers Skimmer replacements (vinyl and concrete) Repair of leaking return fittings and pipe systems Measuring and replacing vinyl liners Plumbing entire equipment pads and pool systems Qualifications: Minimum 2 years of experience as a Lead Service Technician Certified Pool Operator (CPO) Certification required Strong leadership, communication, and problem-solving skills Highly motivated with strong attention to detail and a customer-first mindset Valid driver's license required Physical Requirements: Ability to lift at least 50 lbs regularly Comfortable working outdoors in various weather conditions Able to stand, walk, and work on feet for extended periods Ability to distinguish colors (for water testing purposes) Must be able to swim for safety reasons Why Join Northern Pool Company? Competitive compensation based on experience Ongoing training and career development opportunities Positive, supportive, and team-oriented work environment Work with the latest pool technologies and systems If you're ready to take your pool service career to the next level and lead a team that takes pride in excellence, apply today and join the Northern Pool Company family! Job Type: Full-time
    $53k-80k yearly est. Auto-Apply 60d+ ago
  • Culinary Services Director

    The Grande at South Portland

    Service manager job in South Portland, ME

    Job Description This Culinary Director role supports a structured leadership schedule centered around lunch and dinner service, offering consistent hours with no late-night or overnight shifts in a resident-focused senior living community dedicated to quality dining and meaningful connections! Join Bridge Senior Living - a certified Great Place to Work (2025-2026)! What you can expect as a Culinary Service Director: Incentivized Annual Bonus Opportunities Tuition Reimbursement eligibility after three months of full-time employment Competitive pay 401(k) with company match Next Day Pay with PayActiv Excellent Benefits The friendliest leaders and teammates Offering health insurance benefits starting at $75 per month for full-time associates Qualifications of an ideal Culinary Service Director: Culinary degree Certificate in food service supervision and Serve Safe Certification Preferred additional certification in restaurant sanitation At least 3 years of progressively responsible work experience in the senior living industry or related high-volume, high-end food service environment. Culinary Service Director Job Summary: The Culinary Service Director is responsible for the oversight of all dining-related functions in accordance with current federal, state, and local standards, guidelines and regulations while maintaining the high-quality expectations of Bridge Senior Living. Oversee entire food service operation. Develop departmental budget and staffing plan. Demonstrate positive Resident relations and community's quality care and service standards to Residents, Families, and guests. Consult with Dining Room Manager and Executive Chef on issues of menu planning, care planning, food preparation, therapeutic diets, etc. Participate in monthly Food Committee Meetings and review Resident comment cards/feedback to improve quality and operational efficiency. Organize special events, parties, and banquets. Conducts monthly in services for safety and sanitation with staff. EEO Statement: We are an Equal Employment Opportunity employer committed to providing equal opportunity in all of our employment practices, including selection, hiring, assignment, re-assignment, promotion, transfer, compensation, discipline, and termination. The Company prohibits discrimination, harassment, and retaliation in employment based on race; color; religion; genetic information; national origin; sex (including same sex); sexual orientation; gender identity; pregnancy, childbirth, or related medical conditions; age; disability or handicap; citizenship status; service member status; or any other category protected by federal, state, or local law. Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact ******************************** or ************** for assistance with an accommodation.
    $78k-130k yearly est. 29d ago

Learn more about service manager jobs

How much does a service manager earn in Portland, ME?

The average service manager in Portland, ME earns between $37,000 and $93,000 annually. This compares to the national average service manager range of $47,000 to $116,000.

Average service manager salary in Portland, ME

$59,000

What are the biggest employers of Service Managers in Portland, ME?

The biggest employers of Service Managers in Portland, ME are:
  1. Puroclean
  2. The Opportunity Alliance
  3. VIP Tires & Service
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