CDP Solutions is on the search for an experienced Plant Manager for a growing metal company located in Berks County, PA. In addition to, driving continuous improvement and optimization of all processes, the ideal candidate for this position will oversee the entire plant operations and will be responsible for the development and execution of strategy that delivers the operational efficiency necessary to maintain high quality standards, maximize stewardship, enhance safety measures, generates outstanding customer satisfaction. The executive leadership is looking to develop the Plant Manager into a future Vice President.
Salary range: $150,000 - $175,000
Bonus: $10,000 - $15,000
Total Compensation: $160,000 - $190,000
Relocation Support to the market provided
Responsibilities:
Oversee and direct the entire plant operation of 125 employees
Plan, organize, direct and run optimum day-to-day operations to meet or exceed production and customer's expectations
Increase production, asset capacity and flexibility while minimizing unnecessary costs and maintaining current quality standards
Responsible for plant budget
Allocate resources to efficiently optimize facility utilization
Implement strategies in alignment with strategic initiatives and provide a clear sense of direction, understanding and focus to the team members
Monitor operations, identify problems and implement corrective actions as necessary
Collect and analyze data to determine areas of waste and/or overtime
Maintain a commitment to plant safety policies and procedures
Develop and utilize systems and processes that track and optimize productivity standards, metrics and performance targets to ensure an effective return on assets
Stay abreast of the latest plant management best practices and concepts
$160k-190k yearly 5d ago
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Plant Manager - Food Manufacturing
TCH Resource & Recruitment, Inc.
Service manager job in Lancaster, PA
Plant Manager - Aseptic Food & Beverage Manufacturing
The Plant Manager leads all operations at an aseptic food and beverage manufacturing facility producing coffees, teas, juices, plant-based, acidified dairy, and nutritional products. This role is responsible for safe, compliant, high-quality, and cost-effective production while driving continuous improvement, operational excellence, and a strong performance culture.
Key Responsibilities
Lead all plant operations, ensuring safety, quality, regulatory compliance, and efficiency
Provide technical leadership for UHT/HTST processing, aseptic filling, CIP/SIP, and contamination control
Ensure compliance with FDA, FSMA, FSSC 22000, HACCP, and GMP requirements
Serve as site lead for regulatory inspections, audits, and customer visits
Drive continuous improvement in safety, quality, yield, OEE, and cost
Lead and develop cross-functional teams across production, quality, engineering, maintenance, supply chain, and EHS
Oversee process validation, aseptic qualifications, shelf-life studies, and new product launches
Manage allergen control programs in a multi-product aseptic environment
Own plant P&L, budgets, operating costs, and capital planning
Lead capital projects, equipment upgrades, and technology implementations
Champion a strong safety, food safety, and accountability-driven culture
Partner with R&D, Quality, and Commercial teams to support growth initiatives
Required Qualifications
Bachelor's degree in Engineering, Operations, or Supply Chain (Chemical Engineering preferred)
12-15 years of food and beverage manufacturing experience with deep aseptic processing expertise
5-7 years of senior plant or operations leadership experience
Strong knowledge of food safety regulations and high-speed manufacturing
Hands-on experience with coffees/teas, juice, plant-based, acidified dairy, or nutritional products
Preferred Qualifications
Expertise in UHT, aseptic filling, hygienic design, and allergen control
Experience with nutritional formulations
Lean, Six Sigma, or TPM certification
Proven change leadership, strong communication skills, and business acumen
$101k-140k yearly est. 2d ago
Manager, Patient Experience Operations
Novocure Inc. 4.6
Service manager job in Wayne, PA
At Novocure, we are pioneering Tumor Treating Fields (TTFields), a noninvasive cancer therapy designed to disrupt tumor cell division and extend survival in some of the most aggressive forms of cancer. Every role here contributes to improving the lives of people living with cancer.
The Manager, Patient Experience (PEx) Operations will play a critical role in driving operational excellence, collaboration, and field alignment across the Patient Experience (PEx) organization. This individual will serve as a key connector between internal cross-functional teams, field leadership, and agency partners, ensuring seamless execution of contracting and vendor management, budget/expense tracking and payments, meeting support, and logistics
We're looking for an individual that is a highly organized, detail-oriented operations professional that thrives in a dynamic, fast-paced environment and is passionate about enabling teams to deliver exceptional patient and field experiences.
In this role, you will:
Serve as a centralized operational liaison across GBM, NSCLC, DSS, Care Center, and future indications, ensuring alignment and consistency in PEx processes.
Partner with Medical, Marketing, Commercial Ops, DSS, Care Center, Field Leadership, and Training to support cross-indication needs and streamline workflows.
Provide coverage and support across teams during peak periods, staffing shifts, or project-based demands-including Care Center operations or DSS cross-functional initiatives as needed.
Lead smaller workstreams or sub-projects within PEx, DSS, or Care Center, including timeline development, stakeholder management, and deliverable oversight.
Exercise independent judgment in resolving operational issues, escalating to leadership only when needed.
Contribute to process-improvement initiatives by identifying gaps, proposing solutions, and helping drive implementation across PEx, DSS, and Care Center workflows.
Support new team members through informal onboarding and guidance on PEx, DSS, and Care Center processes, systems, and best practices.
Strategic & Ad Hoc Initiatives
Coordinate field-related content and NSM deliverables in collaboration with Marketing Operations.
Support engagement, recognition, and award programs designed to strengthen field motivation and alignment.
Contribute to initiatives that advance business logistical operational effectiveness and enhance the overall PEx experience.
What we're looking for:
Bachelor's degree required.
3-5 years of experience in operations or project management within healthcare, biotechnology, or medical devices.
Strong project management skills with the ability to manage multiple projects or events simultaneously.
Excellent organizational skills and attention to detail.
Excellent communication and interpersonal skills; able to communicate professionally across all levels of the organization and with external partners.
Demonstrated ability to work independently yet so collaboratively within a team environment.
Experience with event and content management platforms (e.g., Veeva, Cvent).
Must maintain a dedicated, permanent workspace setup.
Ability to travel up to 50% of the time.
Presence at the Chesterbrook Office at least three days per week is required.
Why Join Us
At Novocure, you will lead a mission driven operations organization that directly supports patient access to innovative therapies. This is an opportunity to shape the future of North American operations while developing people, improving processes, and ensuring every patient receives their therapy on time.
Equal Opportunity Statement
Novocure is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state, or local law. We actively seek qualified candidates who are protected veteran and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Novocure is committed to providing an interview process that is inclusive of our applicant's needs. If you are an individual with a disability and would like to request an accommodation, please .
Nearest Major Market: Philadelphia
Nearest Secondary Market:Portsmouth
$52k-79k yearly est. 1d ago
Manager, Fulfillment & Customer Operations
Essendant 4.7
Service manager job in Phoenixville, PA
Essendant is a purpose-driven company that reaches beyond business goals to define its success within commerce today. We support our associates, customers and communities - our core values and guiding principles shape what we aspire to do. Integrity, Collaboration, Customer-Centric, Embrace and Drive Change are our core values that serve as the foundation of our pathway to success. Diversity, Equity & Inclusion, Giving Back, Associate Safety, and Accountability are our guiding principles that motivate us to focus on creating a safe and rewarding experience. Essendant is a leader in supporting the supply chain industry and has been in business for 100 years to deliver the best practices for our customers and associates. Join us at Essendant, the better way to commerce.
Operations Manager
Schedule: 8:00am-6:00pm (varies)
Major Responsibilities
Serve as the primary operational expert for EFS workflows, customer requirements, and service level expectations.
Serve as a liaison with the corporate EFS team to support customer relationships, ensuring alignment between client needs and organizational and operational objectives.
Assist in the development and execution of project plans for onboarding new business, ensuring seamless integration into existing operations.
Partners with all members of the facility Leadership Team to foster a culture of continuous improvement and high performance.
Achieves productivity, process and quality goals for areas of responsibility. Identifies and removes barriers to achieving departmental goals.
Ensures adequate staffing levels according to the departments' workload. Coordinates necessary staffing changes across departments based on projected volume.
Perform other related duties and special projects as assigned.
Skills/Knowledge Required
Excellent interpersonal and leadership skills.
Excellent written and verbal communication skills.
Strong planning, change management and organizational skills.
Demonstrate ability to solve problems, achieve results and foster strong customer service orientation.
High degree of initiative, team building and dedication to effective positive change.
Strong computer skills.
Ability to travel up to 10%
Education and Experience
Bachelor's degree in business, Logistics or related discipline preferred.
Minimum five years of job-related experience required.
Salary Range: $85,000-$115,000 plus bonus
Benefits:
Health benefits (Medical, Dental, Vision)
401k with matching
Company Holidays
Overtime Pay for hourly employees
Paid Vacation, Floating Holidays, and Sick Time
Maternity and Parental leave benefits
Employee discount
Tuition Reimbursement
Employee Assistance Program
Essendant drives to be inclusive and celebrates diversity by starting with our associates. We are an Equal Employment Opportunity employer that is committed to building a diverse and inclusive environment. We strongly encourage candidates to apply for opportunities, even if you do not believe you meet every one of the qualifications described. At Essendant we are building an elevated community by creating a safe and supportive work environment. We prohibit discrimination and harassment of any kind, including or based on age, race, color, disability, ancestry, religion, sex, gender identity or expression, sexual orientation, pregnancy, marital status, national origin, protected veteran status, or any other characteristic protected by federal, state, or local laws. People are what drives our company. We are one team with endless possibilities. We are Essendant.
$85k-115k yearly 48d ago
IT Service Desk Manager
Affiliated Independent Distributors 4.1
Service manager job in Wayne, PA
Full-time Description
The IT Service Desk Manager is responsible for leading and managing the day-to-day operations of the IT Service Desk to ensure timely, high-quality technical support for associates across the organization. This role oversees the Service Desk team, defines support processes, and ensures service level agreements (SLAs) are met. The Service Desk Manager serves as the primary escalation point for complex technical issues, drives continuous improvement initiatives, and ensures customer satisfaction through effective communication and problem resolution.
Essential Duties and Responsibilities:
Supervise, coach, and develop Service Desk staff to ensure high performance, professional growth, and effective service delivery.
Manage day-to-day Service Desk operations, ensuring adherence to SLAs and KPIs.
Establish, maintain, and enforce incident management, request fulfillment, and escalation procedures.
Monitoring queues and conducting quality control to improve procedures.
Evaluate documented resolutions and analyze trends to prevent future problems.
Point of contact for escalated tickets.
Ensure timely and effective resolution of incidents, minimizing business disruption.
Develop and implement best practices, standard operating procedures, and knowledge base articles to improve efficiency and consistency.
Oversee the use and optimization of IT servicemanagement (ITSM) tools and ticketing systems.
Research, evaluate, and deploy new desktop technology solutions, ensuring consistency with overall technology standards, strategy, and operational requirements.
Communicate effectively with staff and end users to set expectations, provide updates, and ensure transparency.
Partner with other IT leaders and business stakeholders to align support services with organizational goals.
Able to work outside regular business hours approximately 2-3 times per month.
Other duties as assigned.
Requirements
Knowledge, Skills, and Abilities:
Technical Skills Required:
Demonstrated hands-on expertise with desktop productivity and collaboration tools, including Office 365 (Outlook, Word, Excel, SharePoint, OneDrive) and Zoom
Strong understanding of IT ServiceManagement (ITSM) principles and frameworks (e.g., ITIL)
Familiarity with incident, problem, change, and request management processes.
Windows OS administration and troubleshooting
Knowledge of IT infrastructure, networks, operating systems, and end-user technologies
Analytical and problem-solving skills, with the ability to identify root causes and implement solutions
Mobile device support (iOS)
Active Directory and Azure AD
Experience supporting hybrid and remote users
HappyFox Experience preferred
Wireless Technology
Data security - backup and recovery
Soft Skills Required:
Proven ability to build, mentor, and inspire high-performing teams in a dynamic IT environment
Ability to think strategically while also managing day-to-day operations
Willingness and ability to play multiple roles and adapt quickly
Open and collaborative team communication
Strong customer service skills
Ability to adapt to changing technologies, business needs, and organizational priorities
Ability to maintain confidentiality and handle sensitive information with discretion
Ability to manage multiple priorities and meet deadlines
Strong verbal and written skills
Experience working with 3rd party vendors and service providers
Qualifications:
Bachelor's degree in Information Technology, Computer Science, or a related field is preferred; equivalent work experience will be considered.
3-5 years of Service Desk/Help Desk experience in Information Technology; prior experience in a Leadership role is strongly preferred.
Additional Comments:
The position is based out of our corporate office in Wayne, PA, where we have a hybrid work schedule (Tuesdays, Wednesdays, Thursdays in office with Mondays and Fridays remote); typical hours are 8:00a - 5:00p M-F
Travel: Occasional local travel, with the possibility of infrequent air travel
Physical: Must be able to lift and carry equipment weighing up to 25 lbs. Accommodations will be made for those with physical disabilities
AD is proud to be an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law. At AD, we support a collaborative and inclusive environment. We value open participation from individuals with different ideas, experiences, and perspectives which we believe make AD a better place to work.
$80k-114k yearly est. 60d+ ago
District Manager - Maryland West
The Gap 4.4
Service manager job in Lancaster, PA
About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.
We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family.
About the Role
As a District Manager, you lead a portfolio of stores and coach a team of General Managers to deliver an optimal customer and employee experience, operational excellence, merchandising execution, maximum productivity and profitable sales and earnings growth. You are accountable to drive consistent, high performance across all initiatives, and for ensuring consistency between your stores as measured by the P&L and other reports.
What You'll Do
* Attract, hire, develop and retain the best team to meet both short and long-term business goals.
* Monitor performance and consistently followup to ensure results are delivered.
* Develop individual and team performance & capabilities via clear expectations, intentional conversations, meaningful recognition and accountability.
* Foster and maintain an inclusive and collaborative work environment.
* Identify themes in product performance across your portfolio and create a district merchandising plan to excel performance utilizing data points, strategy and seasonality
* Lead effective store visits focused on driving behaviors which enable the team to consistently deliver results in all areas of the business.
* Identify and use multiple ways to achieve goals when confronted with obstacles; plan for contingencies.
* Identify and solve problems with sustainable solutions
* Maintain a keen awareness of the external market and competition
* Ensure stores are operating in compliance with all Gap Inc. policies and procedures
Who You Are
* Demonstrated ability to drive results; execute based upon direction and manage multiple, competing priorities
* Demonstrated ability to build merchandising capability and coach to sustain merchant strength in stores
* Demonstrated ability to build diverse, high performing teams with an inclusive environment
* Demonstrated ability to deliver an exceptional customer experience via all channels
* Demonstrated ability to continually embrace challenges, take risks, learn fast and enable change.
* Demonstrated ability to achieve beyond what is expected, and take actions or use improvements or learnings to exceed existing goals.
* College degree preferred.
* 3+ year's multi-unit, high volume, complex business leadership preferred.
* Flexible to work days, nights, weekends and holidays to meet the needs of the business.
* Ability to travel overnight and/or between stores as required.
* Ability to lift and carry 30lbs.
Benefits at Old Navy
* Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
* One of the most competitive Paid Time Off plans in the industry.*
* Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*
* Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
* Employee stock purchase plan.*
* Medical, dental, vision and life insurance.*
* See more of the benefits we offer.
* For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
$113k-189k yearly est. 60d+ ago
Customer Service Manager
Dibiase Heating and Cooling Company
Service manager job in Coatesville, PA
Job Description
DiBiase Heating and Cooling Company of Coatesville, PA is recruiting a full-time HVAC Customer ServiceManager to ensure the delivery of world-class customer service to our clients. Passionate about leading our Customer Service Team and improving the quality and efficiency of the department. You'll also be eligible for awesome benefits that include 100% company-paid medical, dental, life, short term and long term disability, up to 15 days paid time off (PTO), paid holidays, a 401(k) retirement plan with 100% match up to 3%, company events, and more! We also offer virtual training programs, career growth programs, and paid company meetings to aid in your success! Would you like to work for an established but growing local company in an essential industry? Do you feel that you are the right fit for this position? If yes, we can't wait to meet you!
Performance Bonus available!
ABOUT DIBIASE HEATING AND COOLING COMPANY
Since 2008, DiBiase Heating and Cooling Company, has strived to create the ultimate customer service experience by providing the fastest HVAC service in the area. By hiring people who share our core company values of integrity, honesty, and quality, we are able to accomplish this goal. Our team is home to some of the most qualified technicians in the industry who provide solutions for homeowners and their families to create a safe and comfortable home while ensuring system durability and maximizing energy savings. In order to hire and retain such quality and skilled employees, we provide top-notch benefits, great pay, and an awesome culture and team to work with!
A DAY IN THE LIFE AS AN HVAC CUSTOMER SERVICEMANAGER
As an HVAC Customer ServiceManager, you will be responsible for the efficiency and training of the department, ensuring superb service to our clients. This includes reviewing future schedule for accuracy, reviewing customer correspondence and provide training when needed, create outbound call reports for department, track Customer Service Representative KPI's, verify sold estimates are scheduled in a timely manner, and communicate with other departments to ensure efficiency and productivity.
This is not a remote position. This position requires you to be in the office 40 hours a week.
QUALIFICATIONS
At least three (3) years of related experience in the HVAC Industry.
Service Titan Experience preferred
High school diploma or GED
Can type at least 50 WPM
Independent problem solver
Organized multi-tasker
Computer and MS Office Suite proficiency
Have a positive personality
Leadership and excellent communication skills required
Occasional overtime required
Geographical knowledge of Service Area or ability to read a map required
Are you an organized and detail-oriented professional? Do you think that you can solve issues for all kinds of clients with professionalism and patience? Is being an excellent communicator like second nature? Do you manage your time well and prioritize multiple tasks effectively? If so, we can't wait to hear from you!
$48k-90k yearly est. 16d ago
Retail Store Assistant Manager
Rural King Supply 4.0
Service manager job in Amity, PA
About us Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us.
When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve.
How we reward you
401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2%
Healthcare plans to support your needs
Virtual doctor visits
Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program
15% Associate Discount
Dave Ramsey's SmartDollar Program
Associate Assistance Program
RK Cares Associate Hardship Program
24/7 Chaplaincy Services
What You'll do
The purpose of the Assistant Store Manager is to oversee various responsibilities, including inventory management, associate leadership, and customer engagement. Your ability to make strategic decisions, cultivating a high-performing team, and ensure operations excellence will be critical to our store's success.
Foster a positive and inclusive work environment that promotes teamwork, professionalism, and continuous improvement.
Oversee inventory management, stock replenishment, and merchandise displays to optimize sales and customer satisfaction.
Make impactful decisions related to hiring, coaching, performance management, and terminations for associates under your leadership.
Conduct comprehensive performance reviews for associates reporting to you, identifying areas for development and recognition.
Define expectations for associates and hold them accountable for their roles, fostering a culture of accountability.
Champion exceptional customer service by engaging with customers, addressing inquiries, resolving issues, and enhancing their shopping experience.
Coach and train associates on the customer engagement model, contributing to a high-performing team that consistently delivers exceptional customer experiences.
Address any negative customer experiences by defusing situations and empowering your team to resolve issues effectively.
Regularly update the Store Manager about departmental performance, associate progress, operational efficiencies, and customer feedback.
Ensure that the store operates in accordance with safety regulations, company policies, and industry standards.
Ensure that all operational procedures and processes align with company policies, standards, and legal regulations.
Help drive company initiatives, such as the customer engagement model, RK Visa Card, RK Plus Protection Plan (RKPPP), etc.
Supervise the appropriate procedures for disposing of firearms in all gun transactions when designated.
May be required to conduct regular audits to assess compliance in areas such as sales transactions, cash handling, inventory management, firearm audits and security protocols.
May be required to analyze shrinkage data, identify trends, and implement measures to minimize loss and improve operational efficiency.
Demonstrate the autonomy, independent judgment, and discretion in leading the team to achieve or exceed the goals and strategies of the store.
Participate in cross-training for flexibility in various departments and responsibilities.
Use discretion and independent judgment in daily decisions while maintaining a high level of confidentiality and professionalism.
Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments.
Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively.
Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
Perform other duties as assigned.
Supervisory Responsibilities
Yes
Essential Qualities for Success
At least 2 years of retail experience or equivalent combination of experience and education.
Proven track record of success and a desire to take on increasing levels of responsibility and leadership.
Ability to provide clear direction, set performance expectations, and motivate team member to deliver high quality results.
Demonstrated ability to mentor, coach, and develop associates, fostering a positive and collaborative work environment.
Excellent verbal and written communication skills to convey ideas, instructions, and information clearly and concisely.
Demonstrated ability to actively listen, ask relevant questions, and provide thorough and articulate responses.
Strong interpersonal skills to build rapport, foster relationships, and collaborate effectively.
Strong orientation toward process-driven approaches, demonstrated through previous experience an accomplishment.
Proven ability to analyze and optimize complex processes to achieve operational excellence.
Contribute to the decision-making process by actively participating in discussions, providing insightful input, and challenging ideas constructively.
Demonstrated experience making sound decisions in a professional context. Proven track record of evaluating options, considering relevant factors, and achieving desired outcomes.
Comfortable navigating computer systems and software to assist customers or manage activities.
Demonstrated ability to prioritize activities, meet deadlines, and maintain a high level of attention to detail.
Proven track record of consistently producing error-free work and meeting quality standards.
Demonstrated experience applying a flexible mindset that allows for the successful navigation of ambiguity and uncertainty.
Strong resilience and adaptability to maintain a positive attitude in the face of adversity and setbacks.
Proficiency with Microsoft Office Suite or related software.
Working knowledge of Microsoft Office Suite.
Flexibility with hours: ability to work a 50-hour workweek (10-hour shifts, 5 days per week) with varied hours, days, night, and weekends as business dictates.
Must meet federal requirements to qualify to obtain a Federal Firearms License (FFL) and any applicable local requirements.
Physical Requirements
Ability to maintain a seated or standing position for extended durations.
Ability to operate machinery such as a forklift, pallet jack, handheld inventory device and other retail equipment.
Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently.
Able to navigate and access all facilities.
Skill to effectively communicate verbally with others, both in-person and via electronic devices.
Close vision for computer-related tasks.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law.
We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit *********************
$28k-42k yearly est. 14d ago
Field Service Supervisor
Leffler
Service manager job in Lancaster, PA
Are you interested in taking your career to the next step with an industry leader? We have just the opportunity for you! We are a leading home services provider and due to our continued growth we are looking for a knowledgeable and reliable individual to serve as a Field Service Supervisor.
Our focus is on providing exceptional customer care first and foremost. You will be empowered to do what it takes to help each customer and lead your service team. We offer competitive compensation and benefits. You may also find room for advancement with us. If this sounds like the kind of career move you've been wanting to make, and if you meet our qualifications, we want to talk with you!
Responsibilities:
As a Field Service Supervisor you will handle day-to-day supervision over a team of Service Technicians. Supervision includes communication and enforcement of company procedures and policies, employee development and progressive counseling. Additional responsibilities include handling customer issues related to service, as needed.
Specific duties include:
Monitors the skills and work performance of each assigned Service Technician to ensure team members are working up to their highest standards in all aspects of their position
Enforces procedures to include: use of personal protective equipment (PPE), safety protocol and oversee quality service skills in all interactions with customers, reviewing third party surveys with Technicians
Conducts ride-alongs with Service Technicians and post-service call audits on a routine basis
Provides customer service support as necessary, responding to customer inquiries and problems in a timely manner
Resolves excessive consumption problems
Stays abreast of industry technological developments and conveys this knowledge to team members
Attends District safety meetings; interfaces effectively with other internal departments
Promotes and supports the brand
Requirements:
As a Field Service Supervisor you must be knowledgeable, pleasant and professional. You must possess the ability to function equally well both in a team environment and as a leader. You must be highly detail-oriented and focused with a flexible and adaptable nature. It is important that you display excellent verbal and written communication, interpersonal, and active listening skills as well as the ability to interact effectively with both customers and coworkers.
Specific qualifications include:
High School Diploma or Equivalent
3+ years related supervisory experience
HVAC industry experience preferred; and/or related industry experience a plus
Exceptional leadership skills a must
Valid driver's license and clean driving record
Benefits
As a Field Service Supervisor, you will be part of an evolving organization that built its reputation on providing our customers with the best possible service. Our employees are, of course, one of the main keys to our continued success, therefore, we are committed to your professional development and you may find opportunities for advancement to roles of greater responsibility with us.
Your hard work and professional dedication will be rewarded with a competitive compensation and benefits package, including:
Medical coverage
Dental coverage
Retirement Savings
Plus more!
Build a rewarding career with an industry leader!
Apply now!
We are proud to be an equal opportunity employer and are committed to a drug and alcohol free workplace.
$42k-70k yearly est. 17h ago
Maintenance/Service Manager
Onewall Communities LLC
Service manager job in Allentown, PA
Job Description
OneWall Communities is a vertically integrated real estate company that focuses on transit and lifestyle-oriented workforce housing in the Northeast U.S. Our growing footprint in the region is a result of a constant drive to positively impact our residents, communities, and investors.
We are fueled by an entrepreneurial spirit that challenges us to continuously find innovative and sustainable solutions to create a worry-free environment. We are a fun and inspiring culture that provides opportunity for growth and balance to all.
We are looking for a ServiceManager who is responsible for directing maintenance services within a community portfolio. This position is responsible for achieving defined objectives by planning, evaluating, developing, implementing and maintaining services in compliance with established guidelines, codes, and regulations; and supervising and directing assigned staff, ensuring that maintenance staff perform the proper repairs and preventive maintenance needed to keep a building's infrastructure running smoothly.
This position has a sign on bonus of $2,500.00
Here is what you will be doing:
Collaborate with internal and external personnel (e.g. other administrators, auditors, public agencies, community members, construction managers, architects, vendors, etc.) for the purpose of implementing and/or maintaining services and programs.
Develop a preventative maintenance program for the purpose of ensuring buildings are maintained in a safe condition.
Direct department operations (e.g. budgeting, safety programs, OSHA / TOSHA, site repairs/construction, preventive maintenance, etc.) for the purpose of providing services within established time frames and in compliance with related requirements.
Schedule maintenance worker shifts.
Inspect all aspects of new construction, repair work, projects, equipment, work orders, daily maintenance and supplies for the purpose of ensuring that jobs are completed efficiently, specifications are within regulatory requirements and inspection reports and payment requests are correct.
Research new products, laws, regulations, etc. for the purpose of recommending purchases, contracts and proper maintenance of company-wide services.
Respond to emergency situations during and after standard hours for the purpose of resolving immediate safety concerns.
Ensure that buildings are in compliance with local building and safety code.
Read blueprints to monitor the upkeep of electrical, plumbing and HVAC systems.
Here is what you'll have:
High school diploma; bachelor's degree in a related area, such as engineering, architecture or facility maintenance preferred.
4+ Years of service/maintenance experience
4+ Years of supervisory experience
4+ Years of building code knowledge
Certification in facility manager (CFM) strongly preferred.
Detail-oriented and effective communication and problem-solving skills.
A working knowledge of electrical, plumbing and HVAC (heating, ventilation and air conditioning) systems.
Knowledge of pertinent laws, codes, policies, and/or regulations; personnel processes; and standard business practices
operate equipment using standardized methods.
Independent problem solving is required to analyze issues and create action plans.
Here is why you will love working here:
Competitive salary
Monthly renewal Bonus
Extensive benefits & wellness program
Robust PTO
Summer Fridays
Voluntary Paid Time Off
Professional Education Reimbursement Program
Paid Parental Leave
Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee's/applicant's background, pertinent experience, and qualifications.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. All your information will be kept confidential according to EEO guidelines.
$57k-93k yearly est. 2d ago
Service Manager - Wyomissing
Honeygrow LLC 3.9
Service manager job in Reading, PA
Job DescriptionService Manager - Wyomissing ABOUT HONEYGROWhoneygrow is a thriving Philadelphia-based fast-casual restaurant with a growing number of locations in the mid-Atlantic and northeast regions. Founded on the principles of bringing people together over quality, wholesome, and simple foods, honeygrow remains committed to its roots. Yet it's our key ingredient - our team - that truly propels and differentiates us in becoming a sustaining, great brand. We believe that our team members are the heart and soul of honeygrow, driving our success and embodying our core values of grit, pride, compassion, and focus. At honeygrow, creating and building a distinctive brand is in our DNA. As a company on the cusp of substantial growth, we are looking for like-minded individuals who share our passion and values to join us in shaping the future of honeygrow. We invite you to be a part of our story and contribute to our journey as we continue to redefine the fast-casual dining experience.
honeygrow's success depends on our people. Our restaurants can only prosper and provide opportunities for employment and growth when we continually improve ourselves, and the work we do. We believe that a commitment to uncompromising values and integrity should always support our decisions and actions as we pursue our goals. The following Core Values will guide our team as we move forward:
Work hard at work worth doing
Your work directly betters people's lives and happiness
Enlighten each other to enlighten our guests
Always be learning, always be improving
Be mindful of your surroundings
Exceed expectations
BENEFITS:
Paid Time Off: Enjoy earned paid time off and one week of sick time granted annually.
Holiday Closures: Closed on Thanksgiving, Christmas, New Year's Day, Memorial Day, Fourth of July, and Labor Day.
Financial Wellness: 401(k) with company match and free financial wellness counseling
Insurance: Medical, Dental, Vision, FSA, Commuter Benefits, and Pet Insurance for qualifying employees.
Rewards: Achieve your work goals and get gift cards to popular retailers.
Wellness, Perks, & Discounts: Health resources and exclusive savings on entertainment, shopping, and hotels.
Meal Benefits: Free shift meals and discounts on meals and drinks on your days off.
Competitive Pay: Earn competitive wages plus tips, with instant access to your earnings via DailyPay.
Performance Reviews: Annual performance reviews with merit increases for qualifying employees.
Referral Bonus: Earn up to $500 for referring a friend.
Anniversary Gifts: Celebrate your work anniversaries with special gifts.
Career Growth: Opportunities for advancement and training in culinary and hospitality.
ROLES + RESPONSIBILITIES:
Lead honeygrow restaurant operations through understanding and enforcing all policies, procedures, standards, training programs, and cultural points.
Strive to be a honeygrow top performer, someone who has the desire and ability to perform excellent work, and whose constant effort elevates them, their team and honeygrow.
Support the General Manager in teaching the team how to be top performers empowered to achieve hg Standards.
Demonstrate integrity, honesty, knowledge, and the ability to exceed expectations of guests and team members alike while promoting the culture, values, and mission of honeygrow.
Fully comprehend and be able to perform every station in the restaurant and be trained on all functions through the ServiceManager level.
Oversee cash management, nightly report packaging, and all other administrative work relative to daily operations.
Actively train, coach, and develop all employees with patience and diligence.
Ensure that we deliver a fantastic guest experience executing our hg Engine efficiently with every guest on every shift. Our hg Engine is comprised of speed, accuracy, cleanliness, superior product, and hospitality.
Ensure that we follow all the food safety guidelines and procedures.
Effectively supervise scheduled shifts.
Uphold the restaurant to hg facilities standards and lead the restaurant's preventative maintenance plan.
Complete facilities and food safety processes, including but not limited to completion of opening/closing checklists, line checks, and daily/weekly cleaning checklists.
REQUIREMENTS:
Must be at least 18 years of age.
Must be able to meet the scheduling needs of the restaurant.
Strong food prep experience.
ServSafe Certification preferred.
Previous training experience preferred.
Minimum one year of restaurant experience.
PHYSICAL REQUIREMENTS:
Must be able to stand and walk for extended periods.
Must be able to lift and carry up to 50 pounds.
Must possess close vision, distance vision, and peripheral vision.
Must be able to frequently bend, stoop, and reach.
Must have dexterity to handle kitchen equipment.
Must be comfortable working near open flames.
Must be able to work in a fast-paced environment with hot and cold areas.
Must be able to work in tight spaces.
Must be able to work and communicate effectively in an environment with high noise-levels.
honeygrow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, physical or mental disability, or covered veteran status., or any other class protected by applicable law. EEO Employer M/F/Vet/Disabled.
If you require reasonable accommodation during any part of the employee selection process or employment process, please direct all inquiries to ****************.
honeygrow does not accept unsolicited resumes from third-party recruiters or employment agencies and is not responsible for fees from recruiters or other agencies except under specific written agreement with honeygrow. Any unsolicited resumes sent to honeygrow are deemed to be the property of honeygrow, and honeygrow reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency.Pay or shift range: $17 - $18.25 per hour + tips
The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.
Over the last 3 months, ServiceManagers at this location are earning an average of $2.47 per hour in tips!
$17-18.3 hourly 6d ago
Service Manager
Mattioni Plumbing, Heating & Cooling
Service manager job in Downingtown, PA
The Role:
The ServiceManager serves as a catalyst for the next wave of technicians, championing our core values of delivering unparalleled 5-star customer service and operational excellence. This role focuses on mentoring and coaching technicians while ensuring consistent adherence to company standards, particularly the Nexstar Service System. The ServiceManager also provides administrative, technical, and customer support as needed, while instilling accountability to achieve departmental Gross Margin goals.
Primary Responsibility
Exceed customer expectations in all facets by leading the service team to complete jobs on time, within budget, and in alignment with company standards, while fostering personal growth, individual development, and overall team growth and success.
Key Responsibilities
Conduct monthly 1-on-1 sessions to review team member performance against established benchmarks.
Strategically review calls on the dispatch board, collaborating with dispatch and the trainer to optimize assignments.
Manage call-outs, scheduled time off, and personal time to align team availability with business needs.
Enforce accountability related to attendance, punctuality, and adherence to company policies and guidelines.
Maintain and update performance metrics on the dispatch board and communicate relevant information to dispatch.
Review technician jobs daily, including timecards, revenue splits, and dispatch checkouts.
Review callbacks weekly and collaborate with the team and trainer to complete recall documentation.
Process bi-weekly payroll, including spiffs and commissions.
Coordinate on-call coverage, including weekly reminders and support during extreme weather conditions.
Lead weekly technical and Service System trainings to support skill development and leadership growth.
Facilitate monthly L10 meetings to review departmental performance and address challenges.
Provide managerial support to team members, including after-hours and weekend assistance as needed.
Develop, post, and maintain annual on-call schedules.
Partner with the trainer to identify development needs and execute targeted training plans.
Collaborate with the Call Center Manager to resolve customer escalations, occasionally engaging directly with customers.
Coordinate with supply houses for parts availability and pricing when necessary, assisting with customer estimates.
Participate in interviewing and hiring technicians and apprentices.
Commit to ongoing professional development through reading, training, and self-improvement.
Attend offsite training as needed to stay current on industry best practices and trends.
Experience Needed
Leadership experience with a coach's mentality, capable of managing people and personalities in a high-expectation, customer-first environment.
Proven ability to coach, mentor, and hold team members accountable to performance standards, service systems, and company values.
Strong organizational skills with experience balancing operations, administrative responsibilities, and real-time problem solving.
Effective communicator with the ability to collaborate across dispatch, training, call center, and leadership teams.
Comfort working in a fast-paced, metrics-driven operation, using performance data to drive improvement and exceed goals.
Commitment to continuous growth, rejecting mediocrity and embracing ongoing training and development.
Top of Form
Compensation
$68,000 Base Salary.
Monthly Bonus Opportunities.
Work Schedule
This is a full-time position, Monday - Friday, with hours based on business needs.
Additional hours may be required depending on workload and demand.
Benefits & Perks
Company Sponsored Healthcare Package for employee (Open Enrollment begin on Start Date).
Vision/Dental plan offered (Open Enrollment begins on Start Date).
3 weeks paid vacation (15 business days) (After 90 days).
6 paid holidays (After 90 days).
2 personal days (After 90 days).
1 weeks paid parental leave (After 1 year).
401 (k) retirement plan with up to 3.5% Match Company Contribution (After 1 year).
Company Uniforms (Ordered on start day).
ZayZoon On-Demand Pay Program.
Complimentary Mattioni VIP Membership (After 90 days).
Employee Discount (After 90 days).
Fully Loaded Company Laptop.
Company SWAG.
Employee Referral Program.
Ongoing Training.
Company Events.
Named Top Workplace by Philadelphia Inquirer in 2023 & 2024.
Think you need to know the difference between a heat pump and a furnace to manage our service team? Think again.
We're not looking for someone who can fix a water heater - we're looking for someone who knows how to lead people who can. If you've thrived managing teams in fast-paced, customer-focused environments like hospitality or logistics, you may already have what matters most.
Trade experience? Not required.
The ability to build trust and communicate clearly? Non-negotiable. Read the full story to discover how your skills translate to our industry: ************************************************************
Candidates must be able to pass a drug and background test (honesty policy is appreciated) and have an insurable driver's record.
$68k yearly 34d ago
Supervisor, Investment Fund Services
SEI 4.4
Service manager job in Ancient Oaks, PA
The Investment ManagerServices Division (IMS) at SEI is growing rapidly and is seeking new members on our Investment Fund Services accounting team. Our primary goal is to provide exceptional accounting and administration servicing for our clients' assigned mutual funds, CITs, ETFs and other pooled vehicles. As a Fund Accountant Supervisor, you will act as an intermediary between the funds and their investment managers and serve as the official record keeper for the funds. You will also train and supervise the accounting analysts on the team.
What you will do:
* Your skills in accounting will be used by calculating the funds' daily investable cash, expenses, and income. You will calculate and report the funds' daily Net Asset Values (NAV's). You will process shareholders' activity and perform timely reconciliations to the fund's transfer agent. You are responsible to communicate the transactions associated with the fund(s) and work closely with internal and external clients to provide accurate and thorough accounting packages.
* As the record keeper for the funds, you will be involved in the support of various year-end audit engagements in accordance with GAAP accounting standards. We will need you to perform due-diligence to ensure clients are in compliance with government laws and regulations.
* You will ensure accuracy of accounting packages by completing daily checks of: security audit reports, NAV impact (R086) reports, daily work packets, corporate actions, expense processing, CARS reconciliations, and Fund Center reports.
* You will assist Fund Administration in performing expense budget analysis and allocating expense payments; prepare monthly expense packages and scorecards.
* You will assist the fund accountant manager with the preparation of SEC filings (e.g. N-SAR, N-1A, 24F-2, N-MFP).
* You will train and supervise the accounting analysts on systems, processing, procedures, and job responsibilities.
* Your due diligence and attention to detail during the review process of the fund accountant analysts work will be key to your team's success while striving for error free reconciliations and reporting.
* You will correspond with external investment managers regarding day-to-day fund inquiries including entering security trades, fee payments, cash position breaks, reconciliations, and escalation inquiries. Client engagement and a dedication to quality service is a must for success.
* You will assist the manager with conducting performance appraisals, monthly one-on-ones with the team analysts and provide career pathing and training. You will also ensure staffing requirements are met by participating in analyst interviews. You will team with the manager to provide and foster a team environment to include individual development, promotions and disciplinary action.
* We want you to succeed and look for future solutions! Through attending and participating in various IMS and corporate professional development sessions, you will acquire the tools to identify processes across the division and organization.
* You will have the opportunity to partner with a diverse team and grow your career.
What we need from you:
* BA / BS in Business, Accounting, Finance, Economics, Mathematics or equivalent professional experience.
* Minimum of 2 years experience in Financial Services Industry working with Fund Accounting.
* Intermediate skills in Microsoft Excel.
* The self-motivation, organization and drive to complete multiple client deliverables in a timely manner without sacrificing excellence or quality.
* Strong written and verbal communication skills as you will primarily support your clients through email and/or phone calls.
* Strong customer service skills as you will be communicating daily with your clients and other service providers.
What we would like from you:
* A drive to broaden one's knowledge of the financial services industry by learning new concepts and systems and taking the initiative to apply it to daily work assignments.
* Attention-to-detail to ensure that all deliverables consistently meet the highest standard of quality and accuracy
* Collaboration with internal and external stakeholders. As the needs of our clients change, we need to be flexible to change with them.
* Positivity and collegial approach in assisting both colleagues and clients and the ability to work in team environment.
* Curiosity, critical thinking and attention to detail: Whether it's to identify a solution to a problem or possibly help implement a more efficient process or procedure, your skills have a place in our business.
Someone who will embody our SEI Values of courage, integrity, collaboration, inclusion, connection and fun. Please see our website for more information. *********************
SEI's competitive advantage:
To help you stay energized, engaged and inspired, we offer a wide range of benefits including comprehensive care for your physical and mental well-being, a strong retirement plan, tuition reimbursement, a hybrid working environment for most roles, support for working parents and flexible Paid Time Off (PTO) so you can relax, recharge and be there for the people you care about.
Benefits include healthcare (medical, dental, vision, prescription, wellness, EAP, FSA), life and disability insurance (premiums paid for base coverage), 401(k) match, education assistance, commuter benefits, up to 11 paid holidays/year, 21 days PTO/year pro-rated for new hires which increases over time, paid parental leave, back-up childcare arrangements, paid volunteer days, a discounted stock purchase plan, investment options, access to thriving employee networks and more.
We are a technology and asset management company delivering on our promise of building brave futures (SM)-for our clients, our communities, and ourselves. Come build your brave future at SEI.
SEI is an Equal Opportunity Employer and so much more…
After over 50 years in business, SEI remains a leading global provider of investment processing, investment management, and investment operations solutions. Reflecting our experience within financial services and financial technology our offices encompass an open floor plan and numerous art installations designed to encourage innovation and creativity in our workforce. We recognize that our people are our most valuable asset and that a healthy, happy, and motivated workforce is key to our continued growth. At SEI, we're (literally) invested in your success. We offer our employees paid parental leave, back-up childcare arrangements, paid volunteer days, education assistance and access to thriving employee networks.
SEI is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law.
AI Acceptable Use in the application and interview process:
SEI acknowledges the growing integration of artificial intelligence (AI) tools into individuals' personal and professional lives. If you intend to incorporate the use of any AI tools at any stage of the application and/or interview process, please ensure you have reviewed and adhere to our AI use guidelines.
$42k-68k yearly est. 7d ago
Service Manager | Casual Restaurant and Bakery | Allentown, PA
Gecko Hospitality
Service manager job in Allentown, PA
ServiceManager
Popular Casual Restaurant and Bakery
Allentown, PA
$55-60k, Benefits, Bonus, and Future Advancement Opportunities!
We are seeking an experienced and motivated ServiceManager to join our team in Allentown, PA! As a ServiceManager, you will lead the front-of-house team, drive sales growth, and ensure exceptional guest experiences. You'll oversee daily operations, manage staff, and maintain high standards of customer service. If you have a passion for hospitality and driving results, we want to hear from you!
Job Description: The ServiceManager will lead the front-of-house team, driving sales growth and ensuring exceptional guest experiences. Responsibilities include managing staff, overseeing daily operations, and maintaining high standards of customer service.
Benefits:
Competitive Compensation
Insurance Benefits
401(K)
Paid Time Off
Thorough and Ongoing Training
Qualifications:
2+ years of high-volume restaurant management experience
Proven track record of driving sales growth and improving customer satisfaction
Excellent leadership and communication skills
Strong work ethic and attention to detail
Ability to work a variety of shifts, including nights, weekends, and holidays
Apply Now - ServiceManager located in Allentown, PA
Email your resume to *************************
$55k-60k yearly Easy Apply 3d ago
East-Senior Service Technician
Nextgen Security LLC 3.1
Service manager job in Exton, PA
Company
NextGen Security, LLC
Industries
Security and Surveillance
Job Type
Full Time Employee
Years of Experience
5+ years of service experience in security industry or technical background.
Career Level
Experienced (Non-Manager)
Senior Service Technician
What we're looking for:
We are seeking an experienced electronic security service technician to join our fast growing and dynamic team.
What you'll be doing:
This position will have multiple roles ranging from: project oversight in the field, system programming, project activation and commissioning, installation of field devices, and most importantly, servicing of high-end integrated security devices. Some local travel will be required.
What you bring to the table:
· Minimum of 5 years of experience with installing and maintaining:
Enterprise-level access control systems.
Intrusion detection systems (IDS), both fiber and copper based.
Enterprise-level video management systems (IP-based and analog).
· Technical/electrical background.
· Ability to use and drive a bucket truck as needed.
· Climb ladders when needed to complete service calls.
· Write clear and concise resolutions to service tickets, communicating with Service Coordinators as needed.
· Ability to travel 2.5 hours per day via company vehicle to customer site locations.
· Rotate on-call schedule with other technicians and respond to after hours calls as needed.
· Train and mentor entry level technicians.
· Superior problem solving and communication skills.
· Work independently with minimal supervision.
· Ability to safely operate a company vehicle.
· Familiarization with local electronic security codes and industry standards.
· Understanding and ability to work safely in a chemical plant environment.
Preferred but Not Required
· Access Control System Vendor Certifications in Software House, Genetec, ProWatch and/or Lenel.
· Video Management System Vendor Certifications in Genetec, OnSSI, MaxPro, and/or Milestone.
· Intrusion Detection System Vendor Certifications in Senstar/Optellios, and/or FFT.
· Networking and IT knowledge.
· Experience in computer operating systems, network design and implementation.
What we bring to the table:
· Compensation based upon background and experience.
· Company vehicle.
· Full benefits package.
· Vacation.
· Cell phone Allowance.
We are an equal opportunity employer and drug- free workplace. Pre-employment drug screens and background checks will be conducted. Employees are subject to appropriate routine drug screens, based on job classification.
Application Process
Please submit your resume, references and your requested salary range when applying for this position
to **************************.
More About Us
NextGen Security is an electronic security systems integrator that offers commercial and industrial companies best in class industry knowledge, engineering design, implementation, management and on-going maintenance services. Our company accomplishes this by hiring only the most experienced and best-qualified talent the security industry has to offer. Management team and staff members have 10-25 years of commercial and industrial security industry expertise with single site, multi-facility, plant-wide, campus-wide, regional, national and international security projects. If that wasn't convincing enough, check out what our employees say about working at NextGen: ***************************
Notice To Employment / Recruitment Agents
Employment / Recruitment agents may only submit candidates for vacancies only if they have written authorization to do so from NextGen Security's HR department. Any agency candidate submission may only be submitted to positions opened to the agency through openings available via NextGen Security's website. NextGen Security will only pay a fee for candidates submitted or presented where there is a contract communication in place between the Employment / Recruitment agents and NextGen Security, and only if the candidate is submitted via approval from NextGen Security's HR department. Candidates submitted or presented by Employment / Recruitment Agents without a full approval from NextGen Security's HR department shall not be deemed to form part of any Engagement for which the Agency may claim remuneration.
$48k-69k yearly est. Auto-Apply 60d+ ago
Circulation Services Supervisor - Franklin & Marshall College
Franklin & Marshall College 4.3
Service manager job in Lancaster, PA
Franklin & Marshall College is recruiting for a full-time Circulation Services Supervisor. Job Details: * Classification: Full-time, Non-Exempt * Schedule: 35 hours. Semester: 11 A.M.-7 P.M. Breaks: 8:30 A.M. - 4:30 P.M.
* Reports to: Content Services Librarian
* Department: College Library
* Approved Hourly Rate: $20.14/hour
Job Description:
The Circulation Services Supervisor oversees operations of the library's circulation and course reserves processes, manages a large team of student assistants, and maintains the library's physical collections. The supervisor identifies best practices, establishes priorities, manages processes, interprets policies and works collaboratively to maintain an exceptional level of customer service and organization.
Essential Functions:
* Hire, train, and supervise student assistants each academic year to staff the library's circulation desk. This includes operation of the integrated library system and stacks maintenance for the general collection of books and media. Responsible for assuring students are trained to provide exceptional customer service.
* Process all overdue and recall notices and user replies, student billing, and subsequent adjustments for the college library. Track payments due and send invoices, notifying the Business Office as necessary. Respond to queries from students, their parents, and employees about overdue notices and their accounts in a timely and professional manner.
* Facilitate day-to-day supervision in circulation and provide training to other library staff as needed in these functions.
* Collaborate with others in Circulation and Content Services to review, update, and implement policies, procedures, and workflows.
* Maintain accurate usage and headcount statistics for library reporting.
* Respond to inquiries regarding overdue books borrowed from other college libraries, and track overdue books borrowed from F&M libraries by other colleges. Help ensure books are returned or the College is properly compensated for lost books.
* Configure and set up the integrated library system to assure proper borrowing for all patrons, and be aware and knowledgeable of upgrades for the system. Run statistical, collection maintenance and overdue item reports in the system for various departments in the libraries.
* Assist in maintenance and space planning for the physical collections of the College Library.
* Process and maintain the collection of physical course reserves.
* Contribute to the overall success of the Franklin & Marshall College Library by performing other essential duties and responsibilities as assigned.
Requirements:
Minimum Qualifications:
* Bachelor's Degree or equivalent combination of experience and training.
* At least 1 year of related administrative experience.
* At least 1 year of customer service experience.
* At least 1 year of experience working in a library setting.
* Excellent oral, written, interpersonal communication skills.
* Proficiency in Google Suite Products (Docs, Gmail, Sheets, Slides, Drive).
* Evidence of a commitment to community and belonging.
* Successful interview.
* Successful completion of background checks.
Preferred Qualifications:
* Prior experience with OCLC's WorldShare ManagementServices.
* 2 or more years of related administrative experience.
* 2 or more years of experience working in a library setting.
* 1 or more years of supervisory experience.
Additional Information:
Offers of employment are contingent upon the successful completion of reference checks, a criminal background verification, and verification of credentials. The College will coordinate these verifications.
Full-time members of the Franklin & Marshall College professional staff receive competitive starting pay and a comprehensive benefits package that includes health coverage, dental, vision, generous retirement savings plan contributions, education benefits for employees, spouses and dependent children, and enjoy access to all College facilities including dining venues to suit all tastes, recreation and fitness facilities, and libraries, plus access to College performances, lectures, and events. To learn more about our Benefits, please visit our Benefits Page.
Franklin & Marshall College is committed to having an inclusive campus community where all members are treated with dignity and respect. As an Equal Opportunity Employer, the College does not discriminate in its hiring or employment practices on the basis of gender/gender-identity, sex, race or ethnicity, color, national origin, religion, age, disability, veteran's status, genetic information, family or marital status, sexual orientation, or any other protected class.
Application Instructions:
All submitted materials must be submitted via this online process. We regret we are unable to accept applications or resumes submitted via mail, email, or fax. As you are submitting your application via this online process, please ensure that you provide an accurate email address. You will then receive an acknowledgment indicating that your application materials have been received. Individuals who need accommodations due to a disability in order to submit an application or attend an employment interview should contact Human Resources at **************.
If you experience difficulty submitting your resume or cover letter, please CLICK HERE for assistance. If you have previously applied online to a position at Franklin & Marshall College and want to check on your submission or make changes, please CLICK HERE to log back into your account.
$20.1 hourly 1d ago
Supervisor, Service
Fortune Brands Innovations
Service manager job in Pine Grove, PA
The Service & Scheduling Supv leads a team that supports field operations by coordinating installation schedules, managingservice and warranty requests, and ensuring accurate job quoting. This role plays a key part in keeping crews productive, customers informed, and projects on track. The manager oversees performance metrics, develops standard operating procedures, and works closely with other departments to improve communication and reduce delays. It is a leadership role focused on driving efficiency, consistency, and customer satisfaction.
YOUR ROLE:
The bullet points below reflect 80% of your job. We are a fast-paced company, you may be pulled in a variety of different directions with tasks added or changed.
* Lead the Service, Warranty & Scheduling Team
* Manage and support a team responsible for installation scheduling, service coordination, and customer warranty follow-up.
* Provide clear direction, coaching, and accountability to ensure the team meets performance goals and supports field operations effectively.
* Foster strong collaboration across departments to improve communication, reduce delays, and enhance customer experience.
* Manage and develop standard operation procedures to ensure consistency, clarity, and efficiency across the department.
* Oversee Scheduling for Field Crews
* Ensure weekly schedules are published by Wednesday and confirmed by Thursday.
* Maintain a balanced calendar with 80% installation / 20% service to keep crews productive and responsive. Engage with other departments if we see trends shifting from this target.
* Monitor crew utilization and help the team maintain 85%+ productivity.
* Support Accurate Quoting
* Parter with Estimating to prepare realistic installation quotes and timelines.
* Track quote vs. actual install dates, aiming for 90% accuracy.
* Identify and remove barriers that lead to schedule changes or delays.
* ManageService & Warranty Requests
* Ensure timely follow-up on all customer service and warranty items.
* Monitor open tickets and drive resolution within target times for Stock, Made to Order and Special-order items.
* Track both the oldest and average age of open requests and lead corrective actions when needed.
* Support Field Team Efficiency
* Help the team identify and resolve issues that cause crews to leave job sites early.
* Collect feedback from the field to improve planning and reduce missed opportunities.
* Document customer-related delays and coordinate with other departments to prevent repeated issues.
* Track Metrics & Share Insights
* Lead the team in tracking and reporting key performance indicators, including:
* Schedule attainment
* Quoting accuracy
* Service and warranty age.
* Field operations uptime efficiency
* service vs. installation mix.
* Share weekly reports with leadership and recommend improvements based on trends.
* Collaborate Across Departments
* Ensure alignment between the field operations team and departments like Quoting, Estimating, Project Management, and Operations.
* Promote a "slow down to speed up" mindset-encouraging thoughtful planning to avoid costly mistakes.
* Help build better habits around communication, scheduling, and accountability.
$42k-71k yearly est. 5d ago
Retail Customer Service Supervisor
Marmaxx Operating Corp 4.2
Service manager job in Pottsville, PA
TJ Maxx
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.
Job Description:
Opportunity: Grow Your Career
Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.
Creates a positive internal and external customer experience
Promotes a culture of honesty and integrity; maintains confidentiality
Takes an active role in training and mentoring Associates on front end principles
Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
Addresses customer concerns and issues promptly, ensuring a positive customer experience
Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
Provides and accepts recognition and constructive feedback
Partners with Management on Associate training needs to increase effectiveness
Ensures adherence to all labor laws, policies, and procedures
Promotes credit and loyalty programs
Supports and participates in store shrink reduction goals and programs
Promotes safety awareness and maintains a safe environment
Other duties as assigned
Who We're Looking For: You.
Available to work flexible schedule, including nights and weekends
Strong understanding of merchandising techniques
Capable of multi-tasking
Strong communication and organizational skills with attention to detail
Able to respond appropriately to changes in direction or unexpected situations
Team player, working effectively with peers and supervisors
Able to train others
1 year retail and 6 months of leadership experience
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Address:
7120 Fairlane Village Mall
Location:
USA TJ Maxx Store 1583 Pottsville PAThis position has a starting pay range of $13.00 to $13.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
$13-13.5 hourly 60d+ ago
East-Senior Service Technician
Nextgen Security LLC 3.1
Service manager job in Exton, PA
Job Description
Company
NextGen Security, LLC
Industries
Security and Surveillance
Job Type
Full Time Employee
Years of Experience
5+ years of service experience in security industry or technical background.
Career Level
Experienced (Non-Manager)
Senior Service Technician
What we're looking for:
We are seeking an experienced electronic security service technician to join our fast growing and dynamic team.
What you'll be doing:
This position will have multiple roles ranging from: project oversight in the field, system programming, project activation and commissioning, installation of field devices, and most importantly, servicing of high-end integrated security devices. Some local travel will be required.
What you bring to the table:
· Minimum of 5 years of experience with installing and maintaining:
Enterprise-level access control systems.
Intrusion detection systems (IDS), both fiber and copper based.
Enterprise-level video management systems (IP-based and analog).
· Technical/electrical background.
· Ability to use and drive a bucket truck as needed.
· Climb ladders when needed to complete service calls.
· Write clear and concise resolutions to service tickets, communicating with Service Coordinators as needed.
· Ability to travel 2.5 hours per day via company vehicle to customer site locations.
· Rotate on-call schedule with other technicians and respond to after hours calls as needed.
· Train and mentor entry level technicians.
· Superior problem solving and communication skills.
· Work independently with minimal supervision.
· Ability to safely operate a company vehicle.
· Familiarization with local electronic security codes and industry standards.
· Understanding and ability to work safely in a chemical plant environment.
Preferred but Not Required
· Access Control System Vendor Certifications in Software House, Genetec, ProWatch and/or Lenel.
· Video Management System Vendor Certifications in Genetec, OnSSI, MaxPro, and/or Milestone.
· Intrusion Detection System Vendor Certifications in Senstar/Optellios, and/or FFT.
· Networking and IT knowledge.
· Experience in computer operating systems, network design and implementation.
What we bring to the table:
· Compensation based upon background and experience.
· Company vehicle.
· Full benefits package.
· Vacation.
· Cell phone Allowance.
We are an equal opportunity employer and drug- free workplace. Pre-employment drug screens and background checks will be conducted. Employees are subject to appropriate routine drug screens, based on job classification.
Application Process
Please submit your resume, references and your requested salary range when applying for this position
to **************************.
More About Us
NextGen Security is an electronic security systems integrator that offers commercial and industrial companies best in class industry knowledge, engineering design, implementation, management and on-going maintenance services. Our company accomplishes this by hiring only the most experienced and best-qualified talent the security industry has to offer. Management team and staff members have 10-25 years of commercial and industrial security industry expertise with single site, multi-facility, plant-wide, campus-wide, regional, national and international security projects. If that wasn't convincing enough, check out what our employees say about working at NextGen: ***************************
Notice To Employment / Recruitment Agents
Employment / Recruitment agents may only submit candidates for vacancies only if they have written authorization to do so from NextGen Security's HR department. Any agency candidate submission may only be submitted to positions opened to the agency through openings available via NextGen Security's website. NextGen Security will only pay a fee for candidates submitted or presented where there is a contract communication in place between the Employment / Recruitment agents and NextGen Security, and only if the candidate is submitted via approval from NextGen Security's HR department. Candidates submitted or presented by Employment / Recruitment Agents without a full approval from NextGen Security's HR department shall not be deemed to form part of any Engagement for which the Agency may claim remuneration.
$48k-69k yearly est. Easy Apply 9d ago
Service Manager - Collegeville
Honeygrow LLC 3.9
Service manager job in Collegeville, PA
Job DescriptionService Manager - Collegeville ABOUT HONEYGROWhoneygrow is a thriving Philadelphia-based fast-casual restaurant with a growing number of locations in the mid-Atlantic and northeast regions. Founded on the principles of bringing people together over quality, wholesome, and simple foods, honeygrow remains committed to its roots. Yet it's our key ingredient - our team - that truly propels and differentiates us in becoming a sustaining, great brand. We believe that our team members are the heart and soul of honeygrow, driving our success and embodying our core values of grit, pride, compassion, and focus. At honeygrow, creating and building a distinctive brand is in our DNA. As a company on the cusp of substantial growth, we are looking for like-minded individuals who share our passion and values to join us in shaping the future of honeygrow. We invite you to be a part of our story and contribute to our journey as we continue to redefine the fast-casual dining experience.
honeygrow's success depends on our people. Our restaurants can only prosper and provide opportunities for employment and growth when we continually improve ourselves, and the work we do. We believe that a commitment to uncompromising values and integrity should always support our decisions and actions as we pursue our goals. The following Core Values will guide our team as we move forward:
Work hard at work worth doing
Your work directly betters people's lives and happiness
Enlighten each other to enlighten our guests
Always be learning, always be improving
Be mindful of your surroundings
Exceed expectations
BENEFITS:
Paid Time Off: Enjoy earned paid time off and one week of sick time granted annually.
Holiday Closures: Closed on Thanksgiving, Christmas, New Year's Day, Memorial Day, Fourth of July, and Labor Day.
Financial Wellness: 401(k) with company match and free financial wellness counseling
Insurance: Medical, Dental, Vision, FSA, Commuter Benefits, and Pet Insurance for qualifying employees.
Rewards: Achieve your work goals and get gift cards to popular retailers.
Wellness, Perks, & Discounts: Health resources and exclusive savings on entertainment, shopping, and hotels.
Meal Benefits: Free shift meals and discounts on meals and drinks on your days off.
Competitive Pay: Earn competitive wages plus tips, with instant access to your earnings via DailyPay.
Performance Reviews: Annual performance reviews with merit increases for qualifying employees.
Referral Bonus: Earn up to $500 for referring a friend.
Anniversary Gifts: Celebrate your work anniversaries with special gifts.
Career Growth: Opportunities for advancement and training in culinary and hospitality.
ROLES + RESPONSIBILITIES:
Lead honeygrow restaurant operations through understanding and enforcing all policies, procedures, standards, training programs, and cultural points.
Strive to be a honeygrow top performer, someone who has the desire and ability to perform excellent work, and whose constant effort elevates them, their team and honeygrow.
Support the General Manager in teaching the team how to be top performers empowered to achieve hg Standards.
Demonstrate integrity, honesty, knowledge, and the ability to exceed expectations of guests and team members alike while promoting the culture, values, and mission of honeygrow.
Fully comprehend and be able to perform every station in the restaurant and be trained on all functions through the ServiceManager level.
Oversee cash management, nightly report packaging, and all other administrative work relative to daily operations.
Actively train, coach, and develop all employees with patience and diligence.
Ensure that we deliver a fantastic guest experience executing our hg Engine efficiently with every guest on every shift. Our hg Engine is comprised of speed, accuracy, cleanliness, superior product, and hospitality.
Ensure that we follow all the food safety guidelines and procedures.
Effectively supervise scheduled shifts.
Uphold the restaurant to hg facilities standards and lead the restaurant's preventative maintenance plan.
Complete facilities and food safety processes, including but not limited to completion of opening/closing checklists, line checks, and daily/weekly cleaning checklists.
REQUIREMENTS:
Must be at least 18 years of age.
Must be able to meet the scheduling needs of the restaurant.
Strong food prep experience.
ServSafe Certification preferred.
Previous training experience preferred.
Minimum one year of restaurant experience.
PHYSICAL REQUIREMENTS:
Must be able to stand and walk for extended periods.
Must be able to lift and carry up to 50 pounds.
Must possess close vision, distance vision, and peripheral vision.
Must be able to frequently bend, stoop, and reach.
Must have dexterity to handle kitchen equipment.
Must be comfortable working near open flames.
Must be able to work in a fast-paced environment with hot and cold areas.
Must be able to work in tight spaces.
Must be able to work and communicate effectively in an environment with high noise-levels.
honeygrow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, physical or mental disability, or covered veteran status., or any other class protected by applicable law. EEO Employer M/F/Vet/Disabled.
If you require reasonable accommodation during any part of the employee selection process or employment process, please direct all inquiries to ****************.
honeygrow does not accept unsolicited resumes from third-party recruiters or employment agencies and is not responsible for fees from recruiters or other agencies except under specific written agreement with honeygrow. Any unsolicited resumes sent to honeygrow are deemed to be the property of honeygrow, and honeygrow reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency.Pay or shift range: $17 - $18.25 per hour + tips
The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.
Over the last 3 months, ServiceManagers at this location are earning an average of $2.33 per hour in tips!
How much does a service manager earn in Reading, PA?
The average service manager in Reading, PA earns between $45,000 and $116,000 annually. This compares to the national average service manager range of $47,000 to $116,000.
Average service manager salary in Reading, PA
$73,000
What are the biggest employers of Service Managers in Reading, PA?
The biggest employers of Service Managers in Reading, PA are: