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Service manager jobs in Sioux Falls, SD - 271 jobs

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General Manager
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  • Customer Service Manager

    Wild Oak Boutique

    Service manager job in Sioux Falls, SD

    Job DescriptionBenefits: 401(k) 401(k) matching Bonus based on performance Dental insurance Employee discounts Flexible schedule Health insurance Paid time off Parental leave Vision insurance Customer Service Manager Location: Sioux Falls, SD (On-site or Hybrid) Experience Required: 57+ years in customer service leadership or management About Wild Oak Boutique Wild Oak Boutique is one of the fastest-growing womens fashion brands in the Midwest, known for our premium denim, inclusive sizing, and commitment to delivering an exceptional customer experience. As our business expands, were looking for a dedicated and experienced Customer Service Manager to support our growth and help elevate the service standards our customers love. About the Role The Customer Service Manager will oversee the day-to-day operations of our customer service team, ensuring all customer inquiries from product questions to post-purchase support are resolved efficiently, accurately, and with genuine care. This role is ideal for someone who thrives in a fast-paced e-commerce environment, enjoys coaching and developing teams, and understands the impact a great service experience has on brand loyalty. Key Responsibilities Lead, support, and mentor customer service representatives to deliver exceptional service. Oversee daily workflows across email, chat, social media, and Gorgias to ensure timely and consistent responses. Train new hires and develop ongoing training materials to maintain high performance standards. Partner closely with warehouse, operations, and marketing teams to resolve escalations and improve the customer journey. Manage returns, exchanges, and claims with a balance of customer satisfaction and company policy. Monitor performance metrics and KPIs to ensure service goals are consistently met. Review customer feedback to identify trends, reduce repeat issues, and improve internal processes. Collaborate with leadership to refine service policies and maintain brand voice across all customer touchpoints. Stay updated on best practices, tools, and technology that enhance customer service operations. Qualifications 57+ years of experience in customer service or customer support management (e-commerce or retail preferred). Strong working knowledge of Shopify, Gorgias, and social media platforms. Demonstrated experience leading and developing high-performing teams. Excellent communication, problem-solving, and conflict-resolution skills. Highly organized with strong attention to detail and ability to juggle multiple priorities. Customer-first mindset with a passion for elevating the customer experience. Ability to work on-site in Sioux Falls, SD, with hybrid flexibility based on performance. Perks & Benefits Competitive salary + performance-based bonus Employee product discounts Collaborative, supportive company culture Opportunity to play a key role in shaping the customer experience as Wild Oak continues to grow
    $42k-72k yearly est. 12d ago
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  • Service Center Manager

    Dayton Freight 4.6company rating

    Service manager job in Sioux Falls, SD

    Service Center Managers are responsible for the organization, staffing, enforcement and accomplishment of all Service Center activities in an efficient and economical manner consistent with Corporate's objectives. Responsibilities * Inspects and measures Service Center performance to identify opportunities or problem areas and develop solutions * Maintains excellent communication with external and internal customers * Analyzes revenue statistics * Identifies sales opportunities and develops customer solutions * Keeps fully informed of competitor developments * Recruits, qualifies, interviews, hires, trains and develops Service Center personnel * Develops sales/marketing action plans to maximize territory revenue * Investigates, reports and initiates corrective actions for accidents, job related injuries and employee discrepancies * Understands and complies with Dayton Freight's safety practices including DOT, EPA, ICC and OSHA rules and regulations * Evaluates all freight claims * Ensures that Service Center premises are protected and maintained * Facilitates informational meetings with Service Center team members * Effectively handles special assignments as directed Qualifications * Knowledge of the LTL/ Transportation Industry * Managed Drivers and Dock Workers * Managed a Sales staff * Has been responsible for developing and following a budget Benefits * Stable and growing organization * Competitive weekly pay * Quick advancement * Professional, positive and people-centered work environment * Modern facilities * Clean, late model equipment * Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc. * Paid holidays (8); paid vacation and personal days
    $47k-56k yearly est. Auto-Apply 60d+ ago
  • Customer Service Manager - Minnesota/South Dakota Territory

    Feed Energy 2.9company rating

    Service manager job in Luverne, MN

    Ideally, the person in this position would physically reside in the northern territory in South Dakota or western part of Minnesota to be in close proximity to the clients assigned. Who we are and what we value: Feed Energy works at the intersection of feed, fuel, and agriculture, building a nearly four-decade legacy of stewardship in various industries. We support how America nourishes its people and powers its economy. Our team is made up of growth-minded individuals, who are dedicated to transforming global practices in feeding and fueling, driving innovation across the industries we serve. We create circular economies, developing sustainable, low-carbon products and processes. Join us if you're looking for a dynamic environment to contribute to shaping a sustainable future for feeding and fueling the world. We help feed the world by providing safe, energy-based nutrition solutions. Creativity - Stewardship - Impact - Integrity - Healthy Relationships What we are looking for: The Customer Service Manager is responsible for fostering long-term, profitable relationships with our customers. This role serves as the primary point of contact for assigned accounts, ensuring their needs are met and identifying opportunities to deliver additional value. The Customer Service Manager works closely with cross-functional teams to execute account plans, monitor customer satisfaction, and drive growth through expanded products, services, and solutions. This position requires high energy, strong listening skills, and the ability to build rapport with multiple decision-makers across diverse customer locations. The ideal candidate is someone who can travel extensively, understand each customer's unique priorities, and proactively create value at every touchpoint. Requirements What you will do: Grow and nurture strong customer relationships with leaders across your assigned accounts, serving as their go-to resource and strategic advisor. Dive into your customers' business-their objectives, operations, challenges, and competitive landscape-to uncover opportunities to elevate their experience and drive mutual growth. Develop and execute tailored account plans that bring together the right internal expertise and resources to exceed expectations. Orchestrate cross-functional collaboration (Commercial, Supply Chain, Logistics, Mechanical Service, and more) to ensure smooth delivery of products and services and to quickly resolve any issues. Stay ahead of trends and performance indicators, proactively recommending solutions that strengthen partnerships and increase lifetime value. Anticipate the ever-changing needs of customers, offering proactive insights and solutions before they ask. Spot and champion opportunities for new products, services, or process improvements that enhance customer experience and deliver measurable value. Evaluate pricing needs and profitability levers, supporting competitive yet sustainable pricing strategies for each customer. Build a strong internal and external network to support account activities and deepen collaboration across the organization. Be the “voice of the customer”, sharing meaningful insights with Product, Marketing, and cross-functional teams to fuel innovation and continuous improvement. Bring our company values to life in every interaction-with customers, colleagues, and community partners. Take on additional opportunities and responsibilities that contribute to team success. What you will need: Bachelor's degree or equivalent experience in a relevant field (e.g., Business Administration, Marketing, Supply Chain Management). Proven track record in account management, customer service, or related roles. Strong communication and interpersonal skills, capable of tailoring style and approaching both low-volume customers and complex, high-visibility corporate clients. Strong problem-solving and analytical abilities. Ability to manage multiple priorities and work collaboratively across teams. Customer-centric mindset with a passion for delivering exceptional service. Knowledge of the industry and competitive landscape is preferred.
    $31k-50k yearly est. 22d ago
  • Lead Service Technician - Nights

    Butler MacHinery Company 3.3company rating

    Service manager job in Sioux Falls, SD

    We are looking for self-motivated, hardworking, team-oriented, customer-driven diesel service technician to join our growing service team throughout our four-state region. If you have a passion for working with construction, agriculture or power generation equipment in a team environment, and are eager to continue learning throughout your career, you will be right at home at Butler. The future of our business is dependent upon developing the capabilities of individuals who live our company mission, demonstrate our values and are hungry to grow their careers. Learn more about becoming a Butler Tech by clicking *************************************************** ($1.50 lead differential and $2.00 night differential) Monday - Thursday 12:30 p.m. - 11:00 p.m. Job Responsibilities: The position will involve but not be limited to the following duties: •Assists with scheduling work in the shop and field. •Troubleshoots & repairs all aspects of our product lines. •Will be expected to charge out a large percentage of their time to revenue work orders. •Immediately addresses any safety-related issues in the shop. •Assists with contamination control procedures to make sure proper steps are being followed. •Assists technicians on field jobs with tooling, ordering parts and getting information to them in a timely manner. •Maintains a clean and organized workplace, orderly flow through the shop. •Handles special projects as needed/requested by Service Advisors or Service Manager. •Assists with receiving and delivery of equipment in and out of our yard as needed. •Keeps track of small tools, repairs needed, general condition, and assesses new tools that may be needed. •Works closely with trainees and technicians. •Assists in maintaining the work order process from open to close. This will include taking customer calls; troubleshooting on the phone, open work order, and assign technicians, review, and close work orders after the repair is completed. •Makes final inspection on all work leaving the service department. •Ability to work without supervision. •Develops and enhances working relationships with customers and associates. •Understands the complete process of the service department. •After hour's field service, at times, may be required. •Carries after hour's emergency phone as needed. •Other duties as assigned. Qualifications: •Technical degree in a mechanical related field or equivalent combination of business experience, training and/or education required. •Three (3) years minimum mechanical experience with Caterpillar and AGCO (Ag product line) preferred. •This experience is to include all mechanical, hydraulic & electrical system knowledge, and the troubleshooting of these systems. •All applicants should be familiar with time requirements to perform specific jobs. •Have a working knowledge of the on-line DBS, BMTS, and SIS systems. •Consistently achieve set flat rates on work orders. •Possess strong communication and listening skills, as well as strong problem-solving skills. •Leadership training preferred but not required. •Ability to work well within a team environment. •Ability to work with Ag, Truck and Heavy equipment customers. •Individual must meet driver insurability standards. Trade specific tooling required. Must have valid work authorization and be able to work in the U.S. without company sponsorship. As a family business for three generations, we currently employ over 800 associates in 20 locations throughout North Dakota, South Dakota, Montana and Nebraska. If you desire to grow a career with our team, here are some things we offer in our full benefits package: Generous retirement plan with 8% guaranteed by the company each year once eligibility is met, with no minimum required contributions out of your pocket Health Insurance - 3 plan options Health Savings Account - Employer contribution up to $1,300/year Dependent Care Flex Spending Account Dental Insurance - 2 plan options Vision Insurance Basic Life/AD&D and Supplemental Life Insurance Employer paid Short-Term Disability Coverage - 60% of base pay Maternity and Paternity Benefits Holidays Paid Time Off (PTO) 401(K) Plan Employee Assistance Program (EAP) - including Health Coaching SmartDollar - employer paid financial planning program Legal Shield/ID Shield products Other company-sponsored benefits include uniforms, safety glass allowance, optional Credit Union membership and educational assistance Voluntary Benefit options - Cancer Insurance/Accident/Hospitalization EOE/Vet/Disability #LI-Onsite
    $81k-124k yearly est. Auto-Apply 30d ago
  • MGR, DINING SERVICES

    CCL Hospitality Group

    Service manager job in Sioux Falls, SD

    Job Description Salary: Driven by our passion in the pursuit of hospitality and culinary excellence, Morrison Living has built community through dining experiences for over a century. Embedded in our culture, we deliver exceptional service and aim to be the best part of someone's day. The commitment of our team members to these core principles makes us an industry leader and an employer of choice for hospitality professionals. Everything we do means more when it's served with care. The exceptional care and culinary artistry of our team members is nurtured by training, developing, and recognizing our greatest asset - our people. This approach makes the Morrison Living difference. Join us and discover how we build community one meal at a time. This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search' in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.' For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email **************************. Job Summary Summary: As a Dining Services Manager, you will manage a team of food service professionals and be responsible for the overall service in the main dining room as well as special functions. Additionally, you will assist with maintaining interdepartmental relations and integrating the dining service department with the facility plan of operation. Essential Duties and Responsibilities: Oversees dining services operations of a medium to large volume location. Interacts with customers and resolves customer complaints in a friendly and service-oriented manner. Assists with profit and loss and budgeting as it pertains to this account. Works with the Chef and management team in creating menus and providing top quality food. Assists in the responsibility for all food service-related activities and be primarily involved in meal services in a seated dining room setting, including quality improvement, sanitation, infection control and all facility-related activities. Assists with the rollout of new culinary programs in conjunction with the marketing and culinary team. Assists with the preparation of quarterly reports for client presentation. Works with marketing and culinary department to increase sales by innovations and food quality. Communicates with the culinary department to ensure the food programs reflect the vision of the company. Performs other duties as assigned. Qualifications: 2 years of food service management experience. Experience in restaurants, hotels, corporate dining, education, military, health care, and/or related food service operations. Waited table and catering experience is preferred. Some knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation. Communication skills both written and verbal. Financial, budgetary, accounting and computational skills. Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet. ServSafe Certification is preferred. Associate's degree is preferred. Apply to Morrison Living today! Morrison Living is a member of Compass Group USA Click here to Learn More about the Compass Story Associates at Morrison Living are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Flexible Time Off Paid Parental Leave Holiday Time Off (varies by site/state) Personal Leave Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Applications are accepted on an ongoing basis. Morrison Living maintains a drug-free workplace. Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information. Req ID: 1449690 CCL Hospitality Group DANIELLE BETZELBERGER [[req_classification]]
    $58k-96k yearly est. Easy Apply 6d ago
  • HVAC Service Manager

    Comfort Heroes Plumbing, Heating & Air

    Service manager job in Sioux Falls, SD

    Are you hungry and motivated by a challenge? Take your career to the next level with us!!! The Comfort Heroes is a leading provider of high-quality residential HVAC services, with a strong commitment to customer satisfaction and professional excellence. We specialize in residential HVAC repairs, installations, and maintenance, and we are looking for an experienced and dynamic Residential HVAC Manager to join our growing team. If you are a motivated leader who thrives in a fast-paced environment, we'd love to hear from you! What We Offer: Top Compensation Package (hourly + bonus) to reward your hard work and expertise. Paid Time Off (PTO) (2 weeks to start) for vacations and personal days. Company-Paid Health Insurance to keep you and your family covered. 401(k) Plan with a company match to help you plan for your future. Company Vehicle and Gas Card for your work duties, so you can drive with ease and convenience. Paid Day Off for Your Birthday to celebrate your special day. 6 Paid Holidays to spend time with loved ones and recharge. Sundays Off to ensure you have a proper work-life balance. The Role: As the Residential HVAC Manager, you will oversee and lead our team of HVAC Service Technicians and Installers, ensuring the highest standards of service and efficiency. You will be responsible for managing daily operations, coordinating HVAC services, maintaining customer satisfaction, and driving business growth. What You'll Do: Manage and supervise a team of residential HVAC technicians, including training, mentoring, and performance evaluations. Ensure compliance with local HVAC codes, safety standards, and company policies. Monitor and manage inventory, tools, and equipment to ensure the team has what they need to perform efficiently. Oversee customer relations and resolve any escalated service issues or concerns. Work closely with the sales team to ensure accurate job estimates and pricing. Conduct regular quality control checks to ensure all HVAC services meet company standards. Track and report team performance, customer satisfaction, and job completion rates. Manage budgets and control costs to meet profitability goals. What You'll Need: Minimum of 5 years of experience in the HVAC industry, with at least 2 years in a leadership or supervisory role. Valid EPA license required (NATE Certification preferred) Strong knowledge of residential HVAC systems, codes, and regulations. Proven leadership skills with the ability to manage a team effectively. Excellent problem-solving skills and the ability to make quick, informed decisions. Strong communication and interpersonal skills for interacting with both customers and team members. Ability to prioritize and manage multiple tasks in a fast-paced environment. Organizational skills, attention to detail, and a customer-first mindset. Clean driving record and background check. If you're ready to join a team that values your skills and offers great benefits, apply today! The Comfort Heroes is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Now Is Your Time To get started, click the “Apply” button now and send us your resume.
    $58k-96k yearly est. 60d+ ago
  • District Manager

    Mainspring Resourcing

    Service manager job in Sioux Falls, SD

    Position Objective: Looking for a results-oriented candidate with excellent interpersonal skills. Direct and oversee all operational aspects, including customer service, sales, marketing, and administration. Responsibilities: As the District Manager, you will be responsible for assigning, managing, and directing all work performed within the stores. You will manage staff and foster a positive environment. Along your journey to grow our brand and reach our customers, you will be responsible for the following: Oversee operational excellence for stores Assist stores in achieving their sales goals and Big 5 ranking Ensure operational efficiency in each store Ensure marketing efforts are consistent across each store Recruit and train store leads and managers, and provide corrective action when necessary Responsible for team wellness and conflict resolution Support and coach mobile experts Ensure each store is providing exceptional customer service Create schedules for the stores Communicate new promotions, procedures, and bundles with the team Conduct monthly one-on-one with store leads and managers Ensure all training materials are up to date with the latest changes Help create and maintain standard operating procedures Ensure the stores adhere to company regulations Travel and visit stores regularly Skills: The experience you'll bring by joining our team through: 5+ years in retail management A College degree in management is a plus Leadership and decision-making ability Excellent time management and organizational skills Analytical mindset and problem-solving skills Thriving in a fast-paced environment as you build excitement around our products Self-motivated and self-starter with strong communication skills and work ethics Maintain a high level of professionalism and approach service sales needs with composure, integrity, and compassion Strong interpersonal and organizational skills Effective at balancing customer needs and performance goals Support team initiatives. Work alongside peers and store leaders, learning and sharing ideas while serving customers and providing solutions Work Environment: This is a full-time position Flexible with the ever-changing environment and the wide range of tasks Meeting sales quotas and goals leads to bonuses and commissions Ability to work in other locations as the needs of the business arise Bilingual (Spanish/English) is a plus We are more than just a cell phone store. We are driven by our ambition to connect our customers to their loved ones by providing the best service and most cost-effective means of communication. As a diverse team, we learn and grow together as we create a positive and energetic environment. Become a valued member of our team and be part of our story as we change the world one cell phone at a time.
    $79k-131k yearly est. 60d+ ago
  • Customer Service Supervisor

    Silencer Central

    Service manager job in Sioux Falls, SD

    At Silencer Central, we believe that Customers + Integrity = Winning . The Customer Service Supervisor will oversee activities related to the daily functions of the Customer Service team. This role will monitor performance and track metrics to identify opportunities for individual and team development. In addition, the Customer Service Supervisor will implement training, quality assurance initiatives, and coaching strategies. Apply strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows Manages a team of assigned seniors and front-line representatives and ensures they comply with company guidelines particularly related to quality of service Coaches and develops direct report employees skill set and knowledge Responsible for supervisory administrative duties including time cards, PTO requests, performance evaluations, bi-weekly one-on-one's, etc. for all direct reports. Reviews reports and analysis of call center activity to identify and drive changes, improvement opportunities and areas of concern related to service, call volume, problem resolution, staffing, functionality, call handling, and department operations Identifies opportunities to update or improve customer service procedures, workflows, processes and makes recommendations to the Manager of Customer Service or other appropriate staff Assists the team directly with escalated service situations and issues requiring additional research with other departments across the company Duties include developing, implementing, maintaining and evaluating employee training programs and instructional materials, conducting training classes, assigning work to others, explanation and review of current department policies and procedures and statistical reporting of work group performance Promote effective communication among departments to engage our team to work together to achieve common goals Leverage technology and implement processes to increase efficiencies and reduce costs Monitor and report KPIs and metrics Learn and understand the regulatory guidelines of the industry Oversee the accurate and timely submission of paperwork to the Federal Government for review on behalf of our customers Other duties as required to support customer service and operations
    $26k-35k yearly est. 60d+ ago
  • Regional Operations Manager - Sioux Falls, SD

    Matheson Tri-Gas, Inc. 4.6company rating

    Service manager job in Sioux Falls, SD

    Regional Operations Manager - Eastern South Dakota and North Dakota region (Sioux Falls, SD, Watertown, SD, Aberdeen, SD and Fargo, ND). This focus of this position is to support and enforce all safety, governmental, and Matheson Tri-Gas (MTG) procedures while meeting operational goals. This position will promote the most efficient use of cylinder assets, vehicle assets, plant assets, as well as optimizing cost by working to reduce production, distribution, and cylinder maintenance cost. This position will also recommend and oversee the region's allocation of capital investments. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Safety, Compliance, Quality - Ensure branch locations are operated in accordance and in compliance with industry regulations, MTG procedures and safety standards. Regulations include but not limited to FDA, OSHA, DOT, EPA, NFPA. Maintain highest safety and quality standards for production and distribution through communication, audit follow up, training, and enforcement of procedures and regulations. Conduct effective accident investigations to determine root cause of accident, recommend, suggest or implement corrective actions. Training - Train and guide Customer Service Managers and branch employees in safety/production/distribution techniques assuring their development to the fullest potential. Asset Utilization - Assure efficient utilization of cylinder assets by monitoring and controlling stocking levels at all branches within region. Where necessary, accommodate cylinder needs through excess cylinder stock or by creating a capital investment. Optimize vehicle and production equipment utilization within region by monitoring distribution volumes/routes and recommending/implementing improvements or consolidations. Monitor and recommend investments related to cylinders, vehicles, forklifts, production equipment, and facility related items. Asset/Facility Maintenance - Oversee the maintenance of equipment, vehicles and buildings at all regional branch locations. Location Planning/Financial Management - Gives input into location operating and planning budget, monitoring of plans and goals and provides input to improve service and decrease overall cost to customer. Active in integration of operations of any acquisitions within region. Assure locations are meeting service and quality expectations of customers. Management/Continuous Improvement - Develop and monitor operational staffing levels and productivity performance. Ensure support of all customer service and sales efforts by keeping productivity high, controlling costs, reinforcing safety efforts and encouraging morale to achieve positive results. Work to continuously improve processes in all areas. Provide recommendations for increase department efficiency or cost reduction initiatives. Perform other project and duties as assigned. Performance Indicators: (A non-comprehensive list of indicators, which may be used for goal setting and/or performance evaluation.) Safety - leading and lagging indicators Operating costs - cost/cylinder filled and delivered, vehicle and cylinder utilization Required Skills: Knowledge of gas production/filling and distribution operations, methods, and practices. Ability to develop personnel and equipment structures to support present and future operations. Must possess the ability to effectively communicate orally and in writing. Leadership: a demonstrated ability to lead people and get results through others. Planning: an ability to think ahead and plan over a 30-day time span and prepare action plans to achieve results. Supervision, including employee hiring and retention, performance management and discipline. An ability to balance and achieve positive results in the areas of safety, quality, productivity, cost and employee relations. Inventory management. Strong interpersonal and communication skills. An ability to manage multiple priorities. Strong team player. Computer skills include MS Word, Excel, PowerPoint and Outlook. Required Experience: Three to five years of experience in a gas production or distribution environment with two years supervisory experience preferred. Proven ability to communicate clearly and effectively with associates, vendors and customers in a wide variety of situations Exposure to and understanding of applicable regulations as defined by DOT, OSHA, FDA, CGA, EPA, and NFPA. Education: B.S. or B.A. in Engineering, Business Management, Industrial Management or related field preferred. Associates degree required. Certifications/Licensures: Valid and current driver's license Here are a few good reasons: Compensation package including: Excellent Health Benefits Package; Medical, Dental, Vision Top-of-the-line 401(k) Retirement Plan with company match Paid Time Off; Holidays, Floaters, & Sick Life Insurance Short-Term Disability Education Assistance Matheson is an Equal Opportunity Employer that complies with the laws and regulations set forth under EEOC. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. EOE AA M/F/VET/Disability.
    $79k-101k yearly est. 60d+ ago
  • General Manager - North Region

    Marco 4.5company rating

    Service manager job in Sioux Falls, SD

    /OBJECTIVE The General Manager at Marco Technologies will be responsible for overseeing all aspects of a region including service, specialists, and operations within the Print Division. This includes client experiences (Service Delivery, installation, project management, etc.) and region P&L general management functions. This role requires strategic collaboration with a matrix sales organization to drive revenue growth while maintaining a relentless focus on delivering exceptional customer experiences. The role is crucial for ensuring efficient processes, high-quality customer experiences, and optimal resource management to support the regions objectives and overall Print Division goals. ESSENTIAL FUNCTIONS Oversee the day-to-day operations for a line of business. Including financial oversight, personnel management, efficiency of operation, and effectiveness in achieving region goals. Drive the execution of operational strategies to optimize client experience (Ex. service delivery, project management, installation processes, etc.), market expansion and overall operational performance for a line of business. Provide recommendations and support for the execution of annual and quarterly strategic plans. Utilize data-driven insights to make informed decisions that positively impact the business line's performance. Collaborate with other Regional General Managers to create a holistic approach both in the employee experience, customer experience and overall line of business contribution to the organization. Best practice sharing and modeling between the regions. Ensure sales effectiveness and support within the region to directly impact sales growth and revenue goals. Work in partnership with sales leaders to impact strategic sales initiatives and sales revenue goals. Lead initiatives to enhance customer satisfaction and loyalty by ensuring exceptional service across all customer-facing teams. Ensure service protocols and procedures are followed and generate high levels of customer satisfaction and service quality. Recruit, mentor, and retain top talent within the business line, promoting professional growth and succession planning. Optimize the allocation of resources, including budget and personnel, to maximize operational efficiency and ROI. Set and monitor key performance indicators (KPIs) to assess operational effectiveness and identify areas for improvement. Ensure alignment of operational activities with region goals. Collaborate with finance and other departments to manage budgets, control costs, and ensure alignment with company objectives. Ensure service protocols and procedures are followed and generate high levels of customer satisfaction and service quality. Lead organizational change initiatives effectively, minimizing disruption and aligning teams with new directions. Foster a culture of collaboration, accountability, and continuous improvement. Encourage innovation and the adoption of best practices. Provide coaching, training, and professional development opportunities to enhance team performance. Provide regular updates and reports on operational performance, service metrics, and project management progress to the Print Division leadership team. Act in accordance with Marco policies and procedures as set forth in the Employee Handbook. Perform other related duties as assigned. QUALIFICATIONS Education and Experience - Bachelor's degree in Business Administration, Operations Management, or a related field (MBA preferred). - 8 years of experience in operations leadership roles, preferably within the print industry. REQUIRED SKILLS 1.Strong understanding of business operation for print or related businesses. 2.Proven ability to lead and develop a high-performing team. 3.Strong understanding of print systems and services. 4.Excellent organizational, problem-solving, and decision-making skills. 5.Strong communication and interpersonal skills, with the ability to collaborate effectively across departments.
    $70k-107k yearly est. 2d ago
  • Field Operations Manager - Blades

    Takkion Ops Management

    Service manager job in Sioux Falls, SD

    The Field Operations Manager oversees the fields operations of the Blade Services department. Duties include overall management of direction and support of the Field Services Managers with extended responsibilities into field crew operations, customer satisfaction, and job level financials. Job Responsibilities: Operational Leadership Perform field engagement with teams and service managers/supervisors on a regular basis. Ensure the field teams follow the vision, mission, and values of the company. Ensure all safety protocols are followed by field employees. Work with recruiting and engineering teams to vet and hire top talent. Management/support of Service Managers/Supervisors: Develop career path and continued training to facilitate professional growth Ensure all field employees receive all necessary technical and safety trainings Perform annual evaluations to review job description, and evaluate performance based on objective measures. Set new goals and benchmarks for the future. Responsible for (with the support of Director and HR) raises, promotions, reprimands and terminations of field level employees Review and approve expenses of direct reports Require and attend weekly calls/meetings with each group/region of field teams Assist in developing and refining processes and systems to improve the division, in line with the company objectives. Assist in developing and implementing strategies and goals with Divisional Director. Financial & Business Management Manage job specific budgeting, material purchases, and equipment allocations. Oversee non-billable allocations to ensure accurate tracking and work with services managers/supervisors to make prompt adjustments. Develop service managers/supervisors and team leads in understanding how each job was quoted and customer expectations. Provide weekly forecast updates to accounting department. Manage monthly P&L on each job, working with Accounting. Meet with service managers/supervisors to ensure T&M billing accuracy. Customer Service Visit or talk with customers regularly to develop and reinforce partnership relationship Bilingual fluency in both English and Spanish is strongly preferred. Work with customers, engineering and sales team to define scope of projects and create quotations. Align customer priorities and work schedules with service managers/supervisors. Attend weekly customer calls/meetings, including follow up communications with field teams. Coordinate with service managers/supervisors and accounting to ensure accurate billing. Conduct customer survey and follow up communications. Support Business Development teams in identifying new potential customers and expanding work with existing customers. Requirements Experience and Education Minimum of 10 years of related experience with knowledge of wind blade field service, composites repair processes and managing multiple field service teams. Hands-on experience with in-field wind blade repair, preferably via cable suspended access methods. Strong people management and conflict resolution skills. Extensive experience with complex project scheduling, budgeting, billing and P&L management. Strong computer skills with experience in MS Office program suite, including Word, Excel, Power Point and Teams. Excellent written and verbal communications, interpersonal, and organizational skills required. Ability to utilize knowledge and experience to make key decisions that are in the best interest of the customer and the company. Ability to work independently, remotely, and self-motivated. Must have Driver's License and Passport or eligibility to obtain a Passport. Physical Requirements Regular travel 50% to wind sites. Work may include outdoor conditions, heights, and exposure to wind farm environments. Prolonged periods of sitting at a desk while working on a computer. Occasionally lifting up to 50lbs. Requires flexibility to respond to operational emergencies.
    $43k-75k yearly est. 24d ago
  • Senior Service Technician

    Midwest Petroleum Equipment LLC 4.2company rating

    Service manager job in Sioux Falls, SD

    Job Description Midwest Petroleum Equipment (MPE) is a family-owned and operated leader in petroleum service and sales across the Midwest, boasting over 30 years of experience. We offer a comprehensive range of services, from sales and installation to maintenance, for commercial, industrial, and agricultural clients. Our commitment to superior customer service, transparent solutions, and on-time, on-budget project delivery has built a strong reputation and fostered a close-knit company culture. MPE is experiencing remarkable growth, which has led us to expand to seven branch office locations and build a team of over 140 exceptional individuals. We are proud to be recognized on the Inc. 5000 list of fastest-growing private companies in the U.S. Our company offers a supportive environment where teamwork, integrity, and respect are core values. We tackle challenging projects and foster innovation, providing opportunities for growth and advancement. If you're looking for a company that values its employees and offers rewarding work, we encourage you to apply! Position: As a Senior Service Technician, you will be a key player in ensuring the smooth operation of our clients' petroleum equipment. Compensation: Based on experience and certifications Hours: This is a full-time position working Monday-Friday Travel: This position may require occasional travel during the work week. What We Offer: Sign-on bonus (up to $7,500!) and relocation assistance for qualified candidates. Exceptional Compensation & Benefits: Competitive salary, annual bonus potential, paid training & certifications, company vehicle, clothing & cell phone allowance, 401k with company match, comprehensive health, dental, vision, short-term & long-term disability, life insurance, and paid time off & holidays. Growth & Development: Opportunities for advancement within a rapidly expanding company. Supportive Culture: A positive work environment that values teamwork, innovation, and respect. Work-Life Balance: Primarily Monday-Friday schedule with occasional weekday travel. Responsibilities: Troubleshooting, repairing, and performing preventative maintenance on fuel dispensers and components (Gilbarco, Veeder-Root, Passport, EVO experience a plus) Installing, troubleshooting, and upgrading POS software Managing parts inventory and ensuring accuracy Analyzing and resolving electronic and mechanical issues Installing, programming, and testing new equipment Communicating effectively with clients, explaining technical issues clearly and professionally Maintaining a professional appearance and adhering to a timely service schedule Requirements: Experience as a petroleum service technician preferred Gilbarco Dispenser certification and Veeder Root Tank Monitor certification, preferred. Excellent customer service skills Ability to work independently and as part of a team Strong problem-solving and analytical abilities High attention to detail and a sense of urgency Valid driver's license and clean driving record Ability to lift 60 lbs., work in various weather conditions, and perform physical tasks (stooping, bending, kneeling, climbing ladders) Proficiency with internet maps, dispatch software, and PCs Strong communication and interpersonal skills Ability to multitask, prioritize, and meet deadlines Openness to a flexible schedule (occasional after-hours/weekend work) Why MPE? MPE is more than just a job; it's a career with growth potential in a thriving industry. We value our employees and offer a supportive, rewarding work environment. We encourage military members and veterans to apply. We are an Equal Opportunity Employer.
    $47k-64k yearly est. 22d ago
  • General Manager

    Envoy Air Inc. 4.0company rating

    Service manager job in Sioux Falls, SD

    Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service. We offer: Amazing employee flight privileges within the American Airlines global network Training and development programs to take your career to the next level Comprehensive health and life benefits (subject to location) Responsibilities How will you make an impact? Responsibilities Lead a team to run a safe, efficient, and effective operation while delivering top notch service to American Airlines customers Oversight and coordination of the day-to-day operation to ensure maximum quality and safety of on-time movement of aircraft through the station Drive accountability to build and manage a strong and motivated team; ensure the right people are in place in the operation Be a visible and active leader of people; actively get in front of employees and establish lines of communication Qualifications Who are we looking for? Requirements High School diploma or GED equivalent required Must have a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role Previous experience with a commercial airline or ground handler in a leadership role Available to work non-standard work schedules, when necessary, due to changing or unplanned operational needs; including ability to be available to your team 24/7/365 Must have demonstrated ability to communicate effectively both verbally and in writing with various internal and external partners Experience working with contract labor workgroups may be preferred in some locations Must be accomplished, customer-focused, accountable, self-motivated, and collaborative Must be able to read, write, fluently speak, and understand the English language Authorized to work in the United States without sponsorship Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time. Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled. We can recommend jobs specifically for you! Click here to get started.
    $77k-114k yearly est. Auto-Apply 28d ago
  • Field Operations Manager - Blades

    CC-OPS 4.2company rating

    Service manager job in Sioux Falls, SD

    Requirements Experience and Education Minimum of 10 years of related experience with knowledge of wind blade field service, composites repair processes and managing multiple field service teams. Hands-on experience with in-field wind blade repair, preferably via cable suspended access methods. Strong people management and conflict resolution skills. Extensive experience with complex project scheduling, budgeting, billing and P&L management. Strong computer skills with experience in MS Office program suite, including Word, Excel, Power Point and Teams. Excellent written and verbal communications, interpersonal, and organizational skills required. Ability to utilize knowledge and experience to make key decisions that are in the best interest of the customer and the company. Ability to work independently, remotely, and self-motivated. Must have Driver's License and Passport or eligibility to obtain a Passport. Physical Requirements Regular travel 50% to wind sites. Work may include outdoor conditions, heights, and exposure to wind farm environments. Prolonged periods of sitting at a desk while working on a computer. Occasionally lifting up to 50lbs. Requires flexibility to respond to operational emergencies.
    $35k-53k yearly est. 26d ago
  • Service Manager Opportunity in Sioux Center, IA

    Talon Recruiting

    Service manager job in Sioux Center, IA

    Talon Recruiting has partnered with a leading AG dealership. We are in search of a Service Manager in Sioux Center, IA. The Service Manager will oversee the service department operations. Daily duties include, but are not limited to: *Establish, implementation and adherence to company-wide best practices for service department. *Implement and maintain a culture of customer intimacy and satisfaction; develop measures to promote and measure adherence to guidelines amongst staff. *Develop and maintain all Service Organization metrics (estimates, budgets, work-orders, utilization rates, cost analysis, billable hours, technician hours, shop work status and backlog), and provide all documentation needed to report KPI's as requested from Director of Service. *Initiate procedures and leadership practices to create a business environment for participative management. *Supervise training and development of the service organization team. *Monitor employee performance, complete evaluations as required and make appropriate recommendations for changes as required. *Travel to customer site and locations within area of responsibility as required Compensation and Benefits: *Very competitive Salary and bonus *401(k) *Medical, dental and life insurance. *Paid time off including vacation, sick days and holidays.
    $44k-72k yearly est. 60d+ ago
  • Retail Assistant Store Manager

    The ODP Corporation

    Service manager job in Sioux Falls, SD

    The Retail Assistant Store Manager at Office Depot plays a pivotal role in driving total sales and service growth within our stores. Additionally, your enthusiasm and expertise will help us create and nurture a vibrant sales culture, enhancing our store's visual and merchandising standards, freight, and logistics activities, and prioritizing unparalleled client satisfaction. The Assistant Manager will help lead a customer-centric environment, engage with the local community, all while fostering a positive culture aligned with the Office Depot 5C values of Customer, Commitment, Change, Caring, and Creativity. The Retail Assistant Store Manager will be a "Key Carrier" and considered a leader on duty. All Retail Assistant Store Manager's must be able to work a flexible schedule that aligns with business needs, inclusive of the ability to work evenings, weekends, and occasional holidays. In addition, Full-Time Assistant Manager positions must be able to perform External Key Carrier responsibilities which include but are not limited to opening and closing responsibilities. We believe that the Assistant Store Manager role is essential in driving our store's success through inspiring sales brilliance and exceptional service. The ideal Assistant Manager should be passionate about sales, delivering exceptional service, driving operational excellence, and developing a high-performing team. The essential functions of this position may require you to consent to periodic comprehensive background checks conducted by a third-party. **Primary Responsibilities:** + **Sales and Service Excellence:** + Partner with the management team to drive memorable customer experiences and client satisfaction. + Ensure the execution of Office Depot selling techniques and sales training across the store. + Foster a sales-focused environment through assisting with the training and development of associates. + Act as a role model for delivering exceptional customer service and product expertise. + **Operational Efficiency:** + Process merchandise accurately and efficiently, adhering to established procedures, deadlines, and visual merchandising standards. + Identify areas for process improvement and implement plans to reduce waste and inefficiencies. + Assist the General Manager in providing guidance and effective coaching to associates for improved performance. + Contribute to increasing sales and profitability through conversion, Average Order Value (AOV), and customer satisfaction improvement initiatives. + **Leadership and Team Development:** + Provide guidance, direction, and ongoing training to store associates, including Print Services associates. + Facilitate training sessions on the business model and the holistic service offering for clients/customers. + Observe, coach, and provide feedback to enhance associate proficiency and build a culture of trust and brand loyalty. + Regularly exercises independent judgment when providing input to the General Manager on assessing store associates' performance, certification(s), and competencies. + Other responsibilities as deemed necessary + **External Key Carrier Responsibilities:** + Maintain the safety and security of the building and associates during the absence of other managers. + Perform opening and closing responsibilities, including activation and deactivation of the store's alarm system, cash handling, and daily store balancing. + As a leader in the store, ensure regular loss prevention compliance. + Fulfill responsibilities associated with External Key Carrier designation **Education and Experience:** + High School diploma or equivalent, Bachelors preferred + Business, Marketing, Retail , or related fields + Minimum 1-3 years of experience in related field + Retail, sales, customer facing, and/or supervisory experience preferred + Basic computer skills and the ability to use computers and technology for information, and to access information necessary to complete the job. + Experience with Logistics and Freight + Advanced selling skills + Must be able to effectively lead and coach others in a professional environment + Coaches / Motivates, Conflict Management, Problem Solving, + Drives for Results, Directing Others, Decision Quality, Business Acumen, Collaboration / Team Spirit, Accountability, Time Management + Possess excellent verbal and written communication skills + Must be able to plan, prioritize and execute detailed instructions in a timely and efficient manner + Demonstrated leadership capabilities, with the ability to work independently, as well as with others + Must be adaptable to a changing environment and focused on driving results + Client focused, positive and engaging, action oriented, demonstrates a passion for the brand, products, services, and solutions. **About The ODP Corporation:** The ODP Corporation (NASDAQ:ODP) is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores. Through its operating companies Office Depot, LLC; ODP Business Solutions, LLC; and Veyer, LLC, The ODP Corporation empowers every business, professional, and consumer to achieve more every day. **Disclaimer:** The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Other duties may be assigned. **Pay, Benefits & Work Schedule:** The salary range for this role is $16.57 / hour to $28.18 / hour, however all state and local minimum wages will be complied with, resulting in a possible adjustment to the salary range displayed. The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button. You will be eligible to participate in an incentive program, paid in accordance with the Incentive Plan terms and conditions. **How to Apply:** Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button. **Application Deadline:** The job posting will remain open for a minimum of 3 days and will expire once the position has been filled. **Equal Employment Opportunity:** The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law. We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance. REQNUMBER: 99348
    $16.6-28.2 hourly 16d ago
  • Assistant Store Manager

    Francesca's Holdings 4.0company rating

    Service manager job in Hills, MN

    We offer a creative and friendly environment with plenty of opportunity for advancement. Who We Are Our inclusive brand reflects our people and commitment to the world. We want you to be part of delivering unique, free-spirited fashion and lifestyle products & create a space to amplify the voices of everyone seeking self-expression. What You'll Do Our Assistant Team Leader (Assistant Store Manager) is a leadership role with a strong emphasis on guest experience, visual presentation, and boutique operations. The ideal candidate has specialty retail experience and is a creative spirit who is ready to support our Boutique Team Leader (Store Manager) in creating an engaging environment for our guests and team members. Assistant Team Leader responsibilities include: Guest Experience Leading and supporting a selling culture focused on building a confident and engaged team that is motivated to provide unwavering dedication to our guests. Leadership Driving sales results by analyzing the business and identifying opportunities to improve metrics through sales floor leadership and continuous coaching on and off the sales floor. Planning, delegating, and following up on expected tasks, assignments, and activities while maintaining our guest as our top priority. Talent Assisting the Boutique Team Leader in recruiting, hiring, onboarding, developing, and retaining a high-performing and diverse team. Assisting in building bench strength for the boutique by preparing team members for the next level of responsibility. Establishing open, candid, and trusting professional relationships with your team. Operations & Visual Supporting and enforcing company policies and procedures fairly and consistently. Maintaining a visually inspiring boutique that is compelling to the guest by utilizing, leading, and delivering our visual brand standards. Problem solving; proactively, creatively, and often independently, driving new ideas and creating solutions to problems. What You'll Get A flexible schedule Growth and advancement opportunities A generous team member discount Monthly Incentive Program Opportunity to participate in our 401(K) Plan Medical, Dental, Vision, and Life Insurance available for FT positions Paid Parental Leave Position Requirements Previous supervisory experience, preferably in a specialty retail store Ability to motivate others and work together to deliver sales results Able to plan and execute tasks efficiently and independently Flexible and adaptable Ability to multi-task and balance multiple priorities Ability to work flexible hours to meet the needs of the boutique including nights, weekends, and holidays Physical Requirements Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting and climbing Must be able to work independently Must be able to lift and carry up to 35 lbs We consistently seek candidates for current and future consideration. If you believe your skills, experience, and passion would be a great fit for francesca's, we encourage you to apply today. francesca's is an equal opportunity employer. francesca's understands that it is our team members that contribute to our growth and we invite you to help us continue in our success!
    $34k-39k yearly est. Auto-Apply 60d+ ago
  • Retail Assistant Store Manager | Empire Mall

    Lovisa

    Service manager job in Sioux Falls, SD

    Job Description Assistant Store Manager We are seeking a dynamic Assistant Store Manager to help lead our retail team in delivering exceptional customer experiences while supporting daily operations and achieving business goals. Key Responsibilities: Leadership & Team Development Support Store Manager in training, coaching, and developing store associates Foster effective communication across all team members Lead by example in providing outstanding customer service Assist in recruiting, hiring, and onboarding new team members Sales & Operations Drive sales performance through team motivation and leadership Execute operational procedures including opening/closing protocols Manage inventory control and stockroom organization Oversee accurate processing of shipments and merchandise flow Monitor and maintain shrink prevention measures Ensure store meets visual merchandising standards Customer Experience Create an engaging shopping environment Resolve customer concerns professionally and efficiently Maintain store appearance and cleanliness Lead team in delivering personalized service Administrative Duties Support payroll management and scheduling Maintain accurate financial records and reports Ensure compliance with company policies and procedures Assist with loss prevention initiatives Required Qualifications: 2+ years retail management experience Strong problem-solving and decision-making abilities Excellent interpersonal and communication skills Demonstrated leadership capabilities Passion for retail and fashion Ability to work in a fast-paced environment Flexible availability including evenings, weekends, and holidays Physical ability to perform tasks like standing, lifting, and moving merchandise Embody company values and culture Maintain professional appearance and attitude Act as a brand ambassador both in-store and in the community Stay current with fashion trends and product knowledge
    $36k-44k yearly est. 26d ago
  • GM and Food (General Merchandise, Closing, Fulfillment, Inbound, Food and Beverage , Starbucks, Food Service) (T0076)

    Dev 4.2company rating

    Service manager job in Sioux Falls, SD

    Company DescriptionJobs for Humanity is partnering with Target to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located. Company Name: Target Job Description Location: 3600 S Louise Ave, Sioux Falls, South Dakota, United States, 57106-6326 Starting Hourly Rate / Salario por Hora Inicial: $16.00 USD per hour ALL ABOUT TARGET As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers. Working at Target means the opportunity to help all families discover the joy of everyday life. Caring for our communities is woven into who we are, and we invest in the places we collectively live, work and play. We prioritize relationships, fuel and develop talent by creating growth opportunities, and succeed as one Target team. At our core, our purpose is ingrained in who we are, what we value, and how we work. It's how we care, grow, and win together. ALL ABOUT GENERAL MERCHANDISE Experts of operations, process and efficiency who enable a consistent experience for our guests by ensuring product is set, in-stock, accurately priced and signed on the sales floor. The General Merchandise and Food Sales team leads inbound, outbound, replenishment, inventory accuracy, presentation, pricing and promotional signing processes for all General Merchandise (GM) areas of the store. This team leads Food & Beverage and Food Service, providing a fresh and food safe experience. Experts enable efficient delivery to our guests by owning pick, pack and ship fulfillment work. At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a General Merchandise Expert can provide you with the: Knowledge of guest service fundamentals and experience supporting a guest first culture across the store Experience in retail business fundamentals including: department sales trends, inventory management, and process efficiency and improvement Experience executing daily/weekly workload to support business priorities and deliver on sales goals As a General Merchandise Expert, no two days are ever the same, but a typical day will most likely include the following responsibilities: Create a welcoming experience by authentically greeting all guests Observe to quickly understand whether a guest needs assistance or wants to interact. Follow body language and verbal clues to tailor your approach Engage with guests in a genuine way, which include asking questions to better understand their specific needs Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience Thank the guest in a genuine way and let them know we're happy they chose to shop at Target Be an expert and dedicated owner of select GM areas to ensure sales floor is zoned, in stock and accurately signed for guests Acknowledge guests as you complete workload with minimal guest disruption; review sales trends to understand how to prioritize daily workload based on business and guest needs Ensure regular and promotional signing is set accurately for GM categories and be knowledgeable of products in the ad Execute revisions, sales plans and planograms for all GM categories Assist all non-GM areas of the store with transition sets and In Store Marketing (ISM) Conduct weekly price change workload for all GM categories Complete Radio Frequency ID (RFID) scans in GM areas and system audit functions to ensure inventory accuracy Accurately execute all backroom fills, including guest requests, and backstock product from GM categories efficiently and timely Own backroom aisles, including backstock, for your GM areas Process all inbound deliveries using the Receive application to ensure inventory accuracy Complete all backroom daily and weekly audits Operate power equipment only if certified Maintain backroom and fixture room organization, location accuracy and follow equipment guidelines Follow processes accurately with attention to detail, monitor own progress and accurately prioritize tasks Demonstrate a culture of ethical conduct, safety and compliance Work in a safe manner at all times to benefit yourself and others; identify and correct hazards; comply with all safety policies and best practices Support guest services such as back-up cashier, order pick up (OPU) and Drive up (DU) and maintain a compliance culture while executing those duties, such as federal, state, and local adult beverage laws All other duties based on business needs WHAT WE ARE LOOKING FOR We might be a great match if: Working in a fun and energetic environment makes you excited…. We work efficiently and as a team to deliver for our guests Providing service to our guests that makes them say I LOVE TARGET! excites you…. That's why we love working at Target Stocking, Setting and Selling Target products sounds like your thing… That's the core of what we do You aren't looking for Monday thru Friday job where you are at a computer all day… We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewarded The good news is that we have some amazing training that will help teach you everything you need to know to be a General Merchandise Expert. But, there are a few skills you should have from the get-go: Welcoming and helpful attitude toward guests and other team members Learn and adapt to current technology needs Work both independently and with a team Resolve guest questions quickly on the spot Attention to detail and follow a multi-step processes We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect: Accurately handle cash register operations Climb up and down ladders Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds Flexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessary Americans with Disabilities Act (ADA) Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Supply Chain Facility or reach out to Guest Services at ************** for additional information.
    $16 hourly 60d+ ago
  • Customer Service Manager

    Wild Oak Boutique

    Service manager job in Sioux Falls, SD

    Responsive recruiter Benefits: 401(k) 401(k) matching Bonus based on performance Dental insurance Employee discounts Flexible schedule Health insurance Paid time off Parental leave Vision insurance Customer Service Manager Location: Sioux Falls, SD (On-site or Hybrid) Experience Required: 5-7+ years in customer service leadership or management About Wild Oak Boutique Wild Oak Boutique is one of the fastest-growing women's fashion brands in the Midwest, known for our premium denim, inclusive sizing, and commitment to delivering an exceptional customer experience. As our business expands, we're looking for a dedicated and experienced Customer Service Manager to support our growth and help elevate the service standards our customers love. About the Role The Customer Service Manager will oversee the day-to-day operations of our customer service team, ensuring all customer inquiries - from product questions to post-purchase support - are resolved efficiently, accurately, and with genuine care. This role is ideal for someone who thrives in a fast-paced e-commerce environment, enjoys coaching and developing teams, and understands the impact a great service experience has on brand loyalty. Key Responsibilities Lead, support, and mentor customer service representatives to deliver exceptional service. Oversee daily workflows across email, chat, social media, and Gorgias to ensure timely and consistent responses. Train new hires and develop ongoing training materials to maintain high performance standards. Partner closely with warehouse, operations, and marketing teams to resolve escalations and improve the customer journey. Manage returns, exchanges, and claims with a balance of customer satisfaction and company policy. Monitor performance metrics and KPIs to ensure service goals are consistently met. Review customer feedback to identify trends, reduce repeat issues, and improve internal processes. Collaborate with leadership to refine service policies and maintain brand voice across all customer touchpoints. Stay updated on best practices, tools, and technology that enhance customer service operations. Qualifications 5-7+ years of experience in customer service or customer support management (e-commerce or retail preferred). Strong working knowledge of Shopify, Gorgias, and social media platforms. Demonstrated experience leading and developing high-performing teams. Excellent communication, problem-solving, and conflict-resolution skills. Highly organized with strong attention to detail and ability to juggle multiple priorities. Customer-first mindset with a passion for elevating the customer experience. Ability to work on-site in Sioux Falls, SD, with hybrid flexibility based on performance. Perks & Benefits Competitive salary + performance-based bonus Employee product discounts Collaborative, supportive company culture Opportunity to play a key role in shaping the customer experience as Wild Oak continues to grow Wild Oak Boutique is a rapidly expanding e-commerce destination curating an ever-evolving collection of apparel, footwear, and accessories tailored to women. While our growth has been rapid, it hasn't altered our core identity. Situated in Sioux Falls, South Dakota, Wild Oak Boutique remains a family-owned business. Whether you're embarking on your career journey or a seasoned professional seeking fresh challenges, we provide a diverse range of inspiring and stimulating career paths. Our unwavering commitment is to cultivate a secure, equitable, and respectful atmosphere.
    $42k-72k yearly est. Auto-Apply 60d+ ago

Learn more about service manager jobs

How much does a service manager earn in Sioux Falls, SD?

The average service manager in Sioux Falls, SD earns between $47,000 and $120,000 annually. This compares to the national average service manager range of $47,000 to $116,000.

Average service manager salary in Sioux Falls, SD

$75,000

What are the biggest employers of Service Managers in Sioux Falls, SD?

The biggest employers of Service Managers in Sioux Falls, SD are:
  1. Compass Group USA
  2. Hy-Vee
  3. CCL Hospitality Group
  4. Comfort Heroes Plumbing, Heating & Air
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