Service manager jobs in Sioux Falls, SD - 271 jobs
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Customer Service Manager
Wild Oak Boutique
Service manager job in Sioux Falls, SD
Job DescriptionBenefits:
401(k)
401(k) matching
Bonus based on performance
Dental insurance
Employee discounts
Flexible schedule
Health insurance
Paid time off
Parental leave
Vision insurance
Customer ServiceManager
Location: Sioux Falls, SD (On-site or Hybrid)
Experience Required: 57+ years in customer service leadership or management
About Wild Oak Boutique
Wild Oak Boutique is one of the fastest-growing womens fashion brands in the Midwest, known for our premium denim, inclusive sizing, and commitment to delivering an exceptional customer experience. As our business expands, were looking for a dedicated and experienced Customer ServiceManager to support our growth and help elevate the service standards our customers love.
About the Role
The Customer ServiceManager will oversee the day-to-day operations of our customer service team, ensuring all customer inquiries from product questions to post-purchase support are resolved efficiently, accurately, and with genuine care. This role is ideal for someone who thrives in a fast-paced e-commerce environment, enjoys coaching and developing teams, and understands the impact a great service experience has on brand loyalty.
Key Responsibilities
Lead, support, and mentor customer service representatives to deliver exceptional service.
Oversee daily workflows across email, chat, social media, and Gorgias to ensure timely and consistent responses.
Train new hires and develop ongoing training materials to maintain high performance standards.
Partner closely with warehouse, operations, and marketing teams to resolve escalations and improve the customer journey.
Manage returns, exchanges, and claims with a balance of customer satisfaction and company policy.
Monitor performance metrics and KPIs to ensure service goals are consistently met.
Review customer feedback to identify trends, reduce repeat issues, and improve internal processes.
Collaborate with leadership to refine service policies and maintain brand voice across all customer touchpoints.
Stay updated on best practices, tools, and technology that enhance customer service operations.
Qualifications
57+ years of experience in customer service or customer support management (e-commerce or retail preferred).
Strong working knowledge of Shopify, Gorgias, and social media platforms.
Demonstrated experience leading and developing high-performing teams.
Excellent communication, problem-solving, and conflict-resolution skills.
Highly organized with strong attention to detail and ability to juggle multiple priorities.
Customer-first mindset with a passion for elevating the customer experience.
Ability to work on-site in Sioux Falls, SD, with hybrid flexibility based on performance.
Perks & Benefits
Competitive salary + performance-based bonus
Employee product discounts
Collaborative, supportive company culture
Opportunity to play a key role in shaping the customer experience as Wild Oak continues to grow
$42k-72k yearly est. 12d ago
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Service Center Manager
Dayton Freight 4.6
Service manager job in Sioux Falls, SD
Service Center Managers are responsible for the organization, staffing, enforcement and accomplishment of all Service Center activities in an efficient and economical manner consistent with Corporate's objectives. Responsibilities * Inspects and measures Service Center performance to identify opportunities or problem areas and develop solutions
* Maintains excellent communication with external and internal customers
* Analyzes revenue statistics
* Identifies sales opportunities and develops customer solutions
* Keeps fully informed of competitor developments
* Recruits, qualifies, interviews, hires, trains and develops Service Center personnel
* Develops sales/marketing action plans to maximize territory revenue
* Investigates, reports and initiates corrective actions for accidents, job related injuries and employee discrepancies
* Understands and complies with Dayton Freight's safety practices including DOT, EPA, ICC and OSHA rules and regulations
* Evaluates all freight claims
* Ensures that Service Center premises are protected and maintained
* Facilitates informational meetings with Service Center team members
* Effectively handles special assignments as directed
Qualifications
* Knowledge of the LTL/ Transportation Industry
* Managed Drivers and Dock Workers
* Managed a Sales staff
* Has been responsible for developing and following a budget
Benefits
* Stable and growing organization
* Competitive weekly pay
* Quick advancement
* Professional, positive and people-centered work environment
* Modern facilities
* Clean, late model equipment
* Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc.
* Paid holidays (8); paid vacation and personal days
$47k-56k yearly est. Auto-Apply 60d+ ago
Customer Service Manager - Minnesota/South Dakota Territory
Feed Energy 2.9
Service manager job in Luverne, MN
Ideally, the person in this position would physically reside in the northern territory in South Dakota or western part of Minnesota to be in close proximity to the clients assigned.
Who we are and what we value:
Feed Energy works at the intersection of feed, fuel, and agriculture, building a nearly four-decade legacy of stewardship in various industries. We support how America nourishes its people and powers its economy. Our team is made up of growth-minded individuals, who are dedicated to transforming global practices in feeding and fueling, driving innovation across the industries we serve. We create circular economies, developing sustainable, low-carbon products and processes. Join us if you're looking for a dynamic environment to contribute to shaping a sustainable future for feeding and fueling the world.
We help feed the world by providing safe, energy-based nutrition solutions.
Creativity - Stewardship - Impact - Integrity - Healthy Relationships
What we are looking for:
The Customer ServiceManager is responsible for fostering long-term, profitable relationships with our customers. This role serves as the primary point of contact for assigned accounts, ensuring their needs are met and identifying opportunities to deliver additional value. The Customer ServiceManager works closely with cross-functional teams to execute account plans, monitor customer satisfaction, and drive growth through expanded products, services, and solutions.
This position requires high energy, strong listening skills, and the ability to build rapport with multiple decision-makers across diverse customer locations. The ideal candidate is someone who can travel extensively, understand each customer's unique priorities, and proactively create value at every touchpoint.
Requirements
What you will do:
Grow and nurture strong customer relationships with leaders across your assigned accounts, serving as their go-to resource and strategic advisor.
Dive into your customers' business-their objectives, operations, challenges, and competitive landscape-to uncover opportunities to elevate their experience and drive mutual growth.
Develop and execute tailored account plans that bring together the right internal expertise and resources to exceed expectations.
Orchestrate cross-functional collaboration (Commercial, Supply Chain, Logistics, Mechanical Service, and more) to ensure smooth delivery of products and services and to quickly resolve any issues.
Stay ahead of trends and performance indicators, proactively recommending solutions that strengthen partnerships and increase lifetime value.
Anticipate the ever-changing needs of customers, offering proactive insights and solutions before they ask.
Spot and champion opportunities for new products, services, or process improvements that enhance customer experience and deliver measurable value.
Evaluate pricing needs and profitability levers, supporting competitive yet sustainable pricing strategies for each customer.
Build a strong internal and external network to support account activities and deepen collaboration across the organization.
Be the “voice of the customer”, sharing meaningful insights with Product, Marketing, and cross-functional teams to fuel innovation and continuous improvement.
Bring our company values to life in every interaction-with customers, colleagues, and community partners.
Take on additional opportunities and responsibilities that contribute to team success.
What you will need:
Bachelor's degree or equivalent experience in a relevant field (e.g., Business Administration, Marketing, Supply Chain Management).
Proven track record in account management, customer service, or related roles.
Strong communication and interpersonal skills, capable of tailoring style and approaching both low-volume customers and complex, high-visibility corporate clients.
Strong problem-solving and analytical abilities.
Ability to manage multiple priorities and work collaboratively across teams.
Customer-centric mindset with a passion for delivering exceptional service.
Knowledge of the industry and competitive landscape is preferred.
$31k-50k yearly est. 22d ago
Lead Service Technician - Nights
Butler MacHinery Company 3.3
Service manager job in Sioux Falls, SD
We are looking for self-motivated, hardworking, team-oriented, customer-driven diesel service technician to join our growing service team throughout our four-state region. If you have a passion for working with construction, agriculture or power generation equipment in a team environment, and are eager to continue learning throughout your career, you will be right at home at Butler.
The future of our business is dependent upon developing the capabilities of individuals who live our company mission, demonstrate our values and are hungry to grow their careers. Learn more about becoming a Butler Tech by clicking ***************************************************
($1.50 lead differential and $2.00 night differential)
Monday - Thursday 12:30 p.m. - 11:00 p.m.
Job Responsibilities: The position will involve but not be limited to the following duties:
•Assists with scheduling work in the shop and field.
•Troubleshoots & repairs all aspects of our product lines.
•Will be expected to charge out a large percentage of their time to revenue work orders.
•Immediately addresses any safety-related issues in the shop.
•Assists with contamination control procedures to make sure proper steps are being followed.
•Assists technicians on field jobs with tooling, ordering parts and getting information to them in a timely manner.
•Maintains a clean and organized workplace, orderly flow through the shop.
•Handles special projects as needed/requested by Service Advisors or ServiceManager.
•Assists with receiving and delivery of equipment in and out of our yard as needed.
•Keeps track of small tools, repairs needed, general condition, and assesses new tools that may be needed.
•Works closely with trainees and technicians.
•Assists in maintaining the work order process from open to close. This will include taking customer calls; troubleshooting on the phone, open work order, and assign technicians, review, and close work orders after the repair is completed.
•Makes final inspection on all work leaving the service department.
•Ability to work without supervision.
•Develops and enhances working relationships with customers and associates.
•Understands the complete process of the service department.
•After hour's field service, at times, may be required.
•Carries after hour's emergency phone as needed.
•Other duties as assigned.
Qualifications:
•Technical degree in a mechanical related field or equivalent combination of business experience, training and/or education required.
•Three (3) years minimum mechanical experience with Caterpillar and AGCO (Ag product line) preferred.
•This experience is to include all mechanical, hydraulic & electrical system knowledge, and the troubleshooting of these systems.
•All applicants should be familiar with time requirements to perform specific jobs.
•Have a working knowledge of the on-line DBS, BMTS, and SIS systems.
•Consistently achieve set flat rates on work orders.
•Possess strong communication and listening skills, as well as strong problem-solving skills.
•Leadership training preferred but not required.
•Ability to work well within a team environment.
•Ability to work with Ag, Truck and Heavy equipment customers.
•Individual must meet driver insurability standards.
Trade specific tooling required.
Must have valid work authorization and be able to work in the U.S. without company sponsorship.
As a family business for three generations, we currently employ over 800 associates in 20 locations throughout North Dakota, South Dakota, Montana and Nebraska. If you desire to grow a career with our team, here are some things we offer in our full benefits package:
Generous retirement plan with 8% guaranteed by the company each year once eligibility is met, with no minimum required contributions out of your pocket
Health Insurance - 3 plan options
Health Savings Account - Employer contribution up to $1,300/year
Dependent Care Flex Spending Account
Dental Insurance - 2 plan options
Vision Insurance
Basic Life/AD&D and Supplemental Life Insurance
Employer paid Short-Term Disability Coverage - 60% of base pay
Maternity and Paternity Benefits
Holidays
Paid Time Off (PTO)
401(K) Plan
Employee Assistance Program (EAP) - including Health Coaching
SmartDollar - employer paid financial planning program
Legal Shield/ID Shield products
Other company-sponsored benefits include uniforms, safety glass allowance, optional Credit Union membership and educational assistance
Voluntary Benefit options - Cancer Insurance/Accident/Hospitalization
EOE/Vet/Disability
#LI-Onsite
$81k-124k yearly est. Auto-Apply 30d ago
MGR, DINING SERVICES
CCL Hospitality Group
Service manager job in Sioux Falls, SD
Job Description
Salary:
Driven by our passion in the pursuit of hospitality and culinary excellence, Morrison Living has built community through dining experiences for over a century. Embedded in our culture, we deliver exceptional service and aim to be the best part of someone's day. The commitment of our team members to these core principles makes us an industry leader and an employer of choice for hospitality professionals.
Everything we do means more when it's served with care. The exceptional care and culinary artistry of our team members is nurtured by training, developing, and recognizing our greatest asset - our people. This approach makes the Morrison Living difference. Join us and discover how we build community one meal at a time.
This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search' in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.' For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email **************************.
Job Summary
Summary: As a Dining ServicesManager, you will manage a team of food service professionals and be responsible for the overall service in the main dining room as well as special functions. Additionally, you will assist with maintaining interdepartmental relations and integrating the dining service department with the facility plan of operation.
Essential Duties and Responsibilities:
Oversees dining services operations of a medium to large volume location.
Interacts with customers and resolves customer complaints in a friendly and service-oriented manner.
Assists with profit and loss and budgeting as it pertains to this account.
Works with the Chef and management team in creating menus and providing top quality food.
Assists in the responsibility for all food service-related activities and be primarily involved in meal services in a seated dining room setting, including quality improvement, sanitation, infection control and all facility-related activities.
Assists with the rollout of new culinary programs in conjunction with the marketing and culinary team.
Assists with the preparation of quarterly reports for client presentation.
Works with marketing and culinary department to increase sales by innovations and food quality.
Communicates with the culinary department to ensure the food programs reflect the vision of the company.
Performs other duties as assigned.
Qualifications:
2 years of food servicemanagement experience.
Experience in restaurants, hotels, corporate dining, education, military, health care, and/or related food service operations.
Waited table and catering experience is preferred.
Some knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation.
Communication skills both written and verbal.
Financial, budgetary, accounting and computational skills.
Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.
ServSafe Certification is preferred.
Associate's degree is preferred.
Apply to Morrison Living today!
Morrison Living is a member of Compass Group USA
Click here to Learn More about the Compass Story
Associates at Morrison Living are offered many fantastic benefits.
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Flexible Time Off
Paid Parental Leave
Holiday Time Off (varies by site/state)
Personal Leave
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Applications are accepted on an ongoing basis.
Morrison Living maintains a drug-free workplace.
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.
Req ID: 1449690
CCL Hospitality Group
DANIELLE BETZELBERGER
[[req_classification]]
$58k-96k yearly est. Easy Apply 6d ago
HVAC Service Manager
Comfort Heroes Plumbing, Heating & Air
Service manager job in Sioux Falls, SD
Are you hungry and motivated by a challenge? Take your career to the next level with us!!!
The Comfort Heroes is a leading provider of high-quality residential HVAC services, with a strong commitment to customer satisfaction and professional excellence. We specialize in residential HVAC repairs, installations, and maintenance, and we are looking for an experienced and dynamic Residential HVAC Manager to join our growing team. If you are a motivated leader who thrives in a fast-paced environment, we'd love to hear from you!
What We Offer:
Top Compensation Package (hourly + bonus) to reward your hard work and expertise.
Paid Time Off (PTO) (2 weeks to start) for vacations and personal days.
Company-Paid Health Insurance to keep you and your family covered.
401(k) Plan with a company match to help you plan for your future.
Company Vehicle and Gas Card for your work duties, so you can drive with ease and convenience.
Paid Day Off for Your Birthday to celebrate your special day.
6 Paid Holidays to spend time with loved ones and recharge.
Sundays Off to ensure you have a proper work-life balance.
The Role:
As the Residential HVAC Manager, you will oversee and lead our team of HVAC Service Technicians and Installers, ensuring the highest standards of service and efficiency. You will be responsible for managing daily operations, coordinating HVAC services, maintaining customer satisfaction, and driving business growth.
What You'll Do:
Manage and supervise a team of residential HVAC technicians, including training, mentoring, and performance evaluations.
Ensure compliance with local HVAC codes, safety standards, and company policies.
Monitor and manage inventory, tools, and equipment to ensure the team has what they need to perform efficiently.
Oversee customer relations and resolve any escalated service issues or concerns.
Work closely with the sales team to ensure accurate job estimates and pricing.
Conduct regular quality control checks to ensure all HVAC services meet company standards.
Track and report team performance, customer satisfaction, and job completion rates.
Manage budgets and control costs to meet profitability goals.
What You'll Need:
Minimum of 5 years of experience in the HVAC industry, with at least 2 years in a leadership or supervisory role.
Valid EPA license required (NATE Certification preferred)
Strong knowledge of residential HVAC systems, codes, and regulations.
Proven leadership skills with the ability to manage a team effectively.
Excellent problem-solving skills and the ability to make quick, informed decisions.
Strong communication and interpersonal skills for interacting with both customers and team members.
Ability to prioritize and manage multiple tasks in a fast-paced environment.
Organizational skills, attention to detail, and a customer-first mindset.
Clean driving record and background check.
If you're ready to join a team that values your skills and offers great benefits, apply today!
The Comfort Heroes is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Now Is Your Time
To get started, click the “Apply” button now and send us your resume.
$58k-96k yearly est. 60d+ ago
District Manager
Mainspring Resourcing
Service manager job in Sioux Falls, SD
Position Objective: Looking for a results-oriented candidate with excellent interpersonal skills. Direct and oversee all operational aspects, including customer service, sales, marketing, and administration.
Responsibilities: As the District Manager, you will be responsible for assigning, managing, and directing all work performed within the stores. You will manage staff and foster a positive environment. Along your journey to grow our brand and reach our customers, you will be responsible for the following:
Oversee operational excellence for stores
Assist stores in achieving their sales goals and Big 5 ranking
Ensure operational efficiency in each store
Ensure marketing efforts are consistent across each store
Recruit and train store leads and managers, and provide corrective action when necessary
Responsible for team wellness and conflict resolution
Support and coach mobile experts
Ensure each store is providing exceptional customer service
Create schedules for the stores
Communicate new promotions, procedures, and bundles with the team
Conduct monthly one-on-one with store leads and managers
Ensure all training materials are up to date with the latest changes
Help create and maintain standard operating procedures
Ensure the stores adhere to company regulations
Travel and visit stores regularly
Skills: The experience you'll bring by joining our team through:
5+ years in retail management
A College degree in management is a plus
Leadership and decision-making ability
Excellent time management and organizational skills
Analytical mindset and problem-solving skills
Thriving in a fast-paced environment as you build excitement around our products
Self-motivated and self-starter with strong communication skills and work ethics
Maintain a high level of professionalism and approach service sales needs with composure, integrity, and compassion
Strong interpersonal and organizational skills
Effective at balancing customer needs and performance goals
Support team initiatives. Work alongside peers and store leaders, learning and sharing ideas while serving customers and providing solutions
Work Environment:
This is a full-time position
Flexible with the ever-changing environment and the wide range of tasks
Meeting sales quotas and goals leads to bonuses and commissions
Ability to work in other locations as the needs of the business arise
Bilingual (Spanish/English) is a plus
We are more than just a cell phone store. We are driven by our ambition to connect our customers to their loved ones by providing the best service and most cost-effective means of communication. As a diverse team, we learn and grow together as we create a positive and energetic environment. Become a valued member of our team and be part of our story as we change the world one cell phone at a time.
$79k-131k yearly est. 60d+ ago
Customer Service Supervisor
Silencer Central
Service manager job in Sioux Falls, SD
At Silencer Central, we believe that
Customers + Integrity = Winning
. The Customer Service Supervisor will oversee activities related to the daily functions of the Customer Service team. This role will monitor performance and track metrics to identify opportunities for individual and team development. In addition, the Customer Service Supervisor will implement training, quality assurance initiatives, and coaching strategies.
Apply strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
Manages a team of assigned seniors and front-line representatives and ensures they comply with company guidelines particularly related to quality of service
Coaches and develops direct report employees skill set and knowledge
Responsible for supervisory administrative duties including time cards, PTO requests, performance evaluations, bi-weekly one-on-one's, etc. for all direct reports.
Reviews reports and analysis of call center activity to identify and drive changes, improvement opportunities and areas of concern related to service, call volume, problem resolution, staffing, functionality, call handling, and department operations
Identifies opportunities to update or improve customer service procedures, workflows, processes and makes recommendations to the Manager of Customer Service or other appropriate staff
Assists the team directly with escalated service situations and issues requiring additional research with other departments across the company
Duties include developing, implementing, maintaining and evaluating employee training programs and instructional materials, conducting training classes, assigning work to others, explanation and review of current department policies and procedures and statistical reporting of work group performance
Promote effective communication among departments to engage our team to work together to achieve common goals
Leverage technology and implement processes to increase efficiencies and reduce costs
Monitor and report KPIs and metrics
Learn and understand the regulatory guidelines of the industry
Oversee the accurate and timely submission of paperwork to the Federal Government for review on behalf of our customers
Other duties as required to support customer service and operations
$26k-35k yearly est. 60d+ ago
Regional Operations Manager - Sioux Falls, SD
Matheson Tri-Gas, Inc. 4.6
Service manager job in Sioux Falls, SD
Regional Operations Manager - Eastern South Dakota and North Dakota region (Sioux Falls, SD, Watertown, SD, Aberdeen, SD and Fargo, ND). This focus of this position is to support and enforce all safety, governmental, and Matheson Tri-Gas (MTG) procedures while meeting operational goals. This position will promote the most efficient use of cylinder assets, vehicle assets, plant assets, as well as optimizing cost by working to reduce production, distribution, and cylinder maintenance cost. This position will also recommend and oversee the region's allocation of capital investments.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Safety, Compliance, Quality - Ensure branch locations are operated in accordance and in compliance with industry regulations, MTG procedures and safety standards. Regulations include but not limited to FDA, OSHA, DOT, EPA, NFPA. Maintain highest safety and quality standards for production and distribution through communication, audit follow up, training, and enforcement of procedures and regulations.
Conduct effective accident investigations to determine root cause of accident, recommend, suggest or implement corrective actions.
Training - Train and guide Customer ServiceManagers and branch employees in safety/production/distribution techniques assuring their development to the fullest potential.
Asset Utilization - Assure efficient utilization of cylinder assets by monitoring and controlling stocking levels at all branches within region. Where necessary, accommodate cylinder needs through excess cylinder stock or by creating a capital investment.
Optimize vehicle and production equipment utilization within region by monitoring distribution volumes/routes and recommending/implementing improvements or consolidations.
Monitor and recommend investments related to cylinders, vehicles, forklifts, production equipment, and facility related items.
Asset/Facility Maintenance - Oversee the maintenance of equipment, vehicles and buildings at all regional branch locations.
Location Planning/Financial Management - Gives input into location operating and planning budget, monitoring of plans and goals and provides input to improve service and decrease overall cost to customer. Active in integration of operations of any acquisitions within region. Assure locations are meeting service and quality expectations of customers.
Management/Continuous Improvement - Develop and monitor operational staffing levels and productivity performance. Ensure support of all customer service and sales efforts by keeping productivity high, controlling costs, reinforcing safety efforts and encouraging morale to achieve positive results. Work to continuously improve processes in all areas. Provide recommendations for increase department efficiency or cost reduction initiatives.
Perform other project and duties as assigned.
Performance Indicators: (A non-comprehensive list of indicators, which may be used for goal setting and/or performance evaluation.)
Safety - leading and lagging indicators
Operating costs - cost/cylinder filled and delivered, vehicle and cylinder utilization
Required Skills:
Knowledge of gas production/filling and distribution operations, methods, and practices. Ability to develop personnel and equipment structures to support present and future operations. Must possess the ability to effectively communicate orally and in writing. Leadership: a demonstrated ability to lead people and get results through others. Planning: an ability to think ahead and plan over a 30-day time span and prepare action plans to achieve results. Supervision, including employee hiring and retention, performance management and discipline. An ability to balance and achieve positive results in the areas of safety, quality, productivity, cost and employee relations. Inventory management. Strong interpersonal and communication skills. An ability to manage multiple priorities. Strong team player. Computer skills include MS Word, Excel, PowerPoint and Outlook.
Required Experience:
Three to five years of experience in a gas production or distribution environment with two years supervisory experience preferred. Proven ability to communicate clearly and effectively with associates, vendors and customers in a wide variety of situations Exposure to and understanding of applicable regulations as defined by DOT, OSHA, FDA, CGA, EPA, and NFPA.
Education:
B.S. or B.A. in Engineering, Business Management, Industrial Management or related field preferred. Associates degree required.
Certifications/Licensures:
Valid and current driver's license
Here are a few good reasons:
Compensation package including:
Excellent Health Benefits Package; Medical, Dental, Vision
Top-of-the-line 401(k) Retirement Plan with company match
Paid Time Off; Holidays, Floaters, & Sick
Life Insurance
Short-Term Disability
Education Assistance
Matheson is an Equal Opportunity Employer that complies with the laws and regulations set forth under EEOC. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. EOE AA M/F/VET/Disability.
$79k-101k yearly est. 60d+ ago
General Manager - North Region
Marco 4.5
Service manager job in Sioux Falls, SD
/OBJECTIVE The General Manager at Marco Technologies will be responsible for overseeing all aspects of a region including service, specialists, and operations within the Print Division. This includes client experiences (Service Delivery, installation, project management, etc.) and region P&L general management functions. This role requires strategic collaboration with a matrix sales organization to drive revenue growth while maintaining a relentless focus on delivering exceptional customer experiences. The role is crucial for ensuring efficient processes, high-quality customer experiences, and optimal resource management to support the regions objectives and overall Print Division goals.
ESSENTIAL FUNCTIONS
Oversee the day-to-day operations for a line of business. Including financial oversight, personnel management, efficiency of operation, and effectiveness in achieving region goals.
Drive the execution of operational strategies to optimize client experience (Ex. service delivery, project management, installation processes, etc.), market expansion and overall operational performance for a line of business.
Provide recommendations and support for the execution of annual and quarterly strategic plans. Utilize data-driven insights to make informed decisions that positively impact the business line's performance.
Collaborate with other Regional General Managers to create a holistic approach both in the employee experience, customer experience and overall line of business contribution to the organization. Best practice sharing and modeling between the regions.
Ensure sales effectiveness and support within the region to directly impact sales growth and revenue goals. Work in partnership with sales leaders to impact strategic sales initiatives and sales revenue goals.
Lead initiatives to enhance customer satisfaction and loyalty by ensuring exceptional service across all customer-facing teams. Ensure service protocols and procedures are followed and generate high levels of customer satisfaction and service quality.
Recruit, mentor, and retain top talent within the business line, promoting professional growth and succession planning.
Optimize the allocation of resources, including budget and personnel, to maximize operational efficiency and ROI.
Set and monitor key performance indicators (KPIs) to assess operational effectiveness and identify areas for improvement. Ensure alignment of operational activities with region goals.
Collaborate with finance and other departments to manage budgets, control costs, and ensure alignment with company objectives.
Ensure service protocols and procedures are followed and generate high levels of customer satisfaction and service quality.
Lead organizational change initiatives effectively, minimizing disruption and aligning teams with new directions.
Foster a culture of collaboration, accountability, and continuous improvement.
Encourage innovation and the adoption of best practices.
Provide coaching, training, and professional development opportunities to enhance team performance.
Provide regular updates and reports on operational performance, service metrics, and project management progress to the Print Division leadership team.
Act in accordance with Marco policies and procedures as set forth in the Employee Handbook.
Perform other related duties as assigned.
QUALIFICATIONS
Education and Experience
- Bachelor's degree in Business Administration, Operations Management, or a related field (MBA preferred).
- 8 years of experience in operations leadership roles, preferably within the print industry.
REQUIRED SKILLS
1.Strong understanding of business operation for print or related businesses.
2.Proven ability to lead and develop a high-performing team.
3.Strong understanding of print systems and services.
4.Excellent organizational, problem-solving, and decision-making skills.
5.Strong communication and interpersonal skills, with the ability to collaborate effectively across departments.
$70k-107k yearly est. 2d ago
Field Operations Manager - Blades
Takkion Ops Management
Service manager job in Sioux Falls, SD
The Field Operations Manager oversees the fields operations of the Blade Services department. Duties include overall management of direction and support of the Field ServicesManagers with extended responsibilities into field crew operations, customer satisfaction, and job level financials.
Job Responsibilities:
Operational Leadership
Perform field engagement with teams and servicemanagers/supervisors on a regular basis.
Ensure the field teams follow the vision, mission, and values of the company.
Ensure all safety protocols are followed by field employees.
Work with recruiting and engineering teams to vet and hire top talent.
Management/support of ServiceManagers/Supervisors:
Develop career path and continued training to facilitate professional growth
Ensure all field employees receive all necessary technical and safety trainings
Perform annual evaluations to review job description, and evaluate performance based on objective measures. Set new goals and benchmarks for the future.
Responsible for (with the support of Director and HR) raises, promotions, reprimands and terminations of field level employees
Review and approve expenses of direct reports
Require and attend weekly calls/meetings with each group/region of field teams
Assist in developing and refining processes and systems to improve the division, in line with the company objectives.
Assist in developing and implementing strategies and goals with Divisional Director.
Financial & Business ManagementManage job specific budgeting, material purchases, and equipment allocations.
Oversee non-billable allocations to ensure accurate tracking and work with servicesmanagers/supervisors to make prompt adjustments.
Develop servicemanagers/supervisors and team leads in understanding how each job was quoted and customer expectations.
Provide weekly forecast updates to accounting department.
Manage monthly P&L on each job, working with Accounting.
Meet with servicemanagers/supervisors to ensure T&M billing accuracy.
Customer Service
Visit or talk with customers regularly to develop and reinforce partnership relationship
Bilingual fluency in both English and Spanish is strongly preferred.
Work with customers, engineering and sales team to define scope of projects and create quotations.
Align customer priorities and work schedules with servicemanagers/supervisors.
Attend weekly customer calls/meetings, including follow up communications with field teams.
Coordinate with servicemanagers/supervisors and accounting to ensure accurate billing.
Conduct customer survey and follow up communications.
Support Business Development teams in identifying new potential customers and expanding work with existing customers.
Requirements
Experience and Education
Minimum of 10 years of related experience with knowledge of wind blade field service, composites repair processes and managing multiple field service teams.
Hands-on experience with in-field wind blade repair, preferably via cable suspended access methods.
Strong people management and conflict resolution skills.
Extensive experience with complex project scheduling, budgeting, billing and P&L management.
Strong computer skills with experience in MS Office program suite, including Word, Excel, Power Point and Teams.
Excellent written and verbal communications, interpersonal, and organizational skills required.
Ability to utilize knowledge and experience to make key decisions that are in the best interest of the customer and the company.
Ability to work independently, remotely, and self-motivated.
Must have Driver's License and Passport or eligibility to obtain a Passport.
Physical Requirements
Regular travel 50% to wind sites.
Work may include outdoor conditions, heights, and exposure to wind farm environments.
Prolonged periods of sitting at a desk while working on a computer.
Occasionally lifting up to 50lbs.
Requires flexibility to respond to operational emergencies.
$43k-75k yearly est. 24d ago
Senior Service Technician
Midwest Petroleum Equipment LLC 4.2
Service manager job in Sioux Falls, SD
Job Description
Midwest Petroleum Equipment (MPE) is a family-owned and operated leader in petroleum service and sales across the Midwest, boasting over 30 years of experience. We offer a comprehensive range of services, from sales and installation to maintenance, for commercial, industrial, and agricultural clients. Our commitment to superior customer service, transparent solutions, and on-time, on-budget project delivery has built a strong reputation and fostered a close-knit company culture.
MPE is experiencing remarkable growth, which has led us to expand to seven branch office locations and build a team of over 140 exceptional individuals. We are proud to be recognized on the Inc. 5000 list of fastest-growing private companies in the U.S. Our company offers a supportive environment where teamwork, integrity, and respect are core values. We tackle challenging projects and foster innovation, providing opportunities for growth and advancement. If you're looking for a company that values its employees and offers rewarding work, we encourage you to apply!
Position: As a Senior Service Technician, you will be a key player in ensuring the smooth operation of our clients' petroleum equipment.
Compensation: Based on experience and certifications
Hours: This is a full-time position working Monday-Friday
Travel: This position may require occasional travel during the work week.
What We Offer:
Sign-on bonus (up to $7,500!) and relocation assistance for qualified candidates.
Exceptional Compensation & Benefits: Competitive salary, annual bonus potential, paid training & certifications, company vehicle, clothing & cell phone allowance, 401k with company match, comprehensive health, dental, vision, short-term & long-term disability, life insurance, and paid time off & holidays.
Growth & Development: Opportunities for advancement within a rapidly expanding company.
Supportive Culture: A positive work environment that values teamwork, innovation, and respect.
Work-Life Balance: Primarily Monday-Friday schedule with occasional weekday travel.
Responsibilities:
Troubleshooting, repairing, and performing preventative maintenance on fuel dispensers and components (Gilbarco, Veeder-Root, Passport, EVO experience a plus)
Installing, troubleshooting, and upgrading POS software
Managing parts inventory and ensuring accuracy
Analyzing and resolving electronic and mechanical issues
Installing, programming, and testing new equipment
Communicating effectively with clients, explaining technical issues clearly and professionally
Maintaining a professional appearance and adhering to a timely service schedule
Requirements:
Experience as a petroleum service technician preferred
Gilbarco Dispenser certification and Veeder Root Tank Monitor certification, preferred.
Excellent customer service skills
Ability to work independently and as part of a team
Strong problem-solving and analytical abilities
High attention to detail and a sense of urgency
Valid driver's license and clean driving record
Ability to lift 60 lbs., work in various weather conditions, and perform physical tasks (stooping, bending, kneeling, climbing ladders)
Proficiency with internet maps, dispatch software, and PCs
Strong communication and interpersonal skills
Ability to multitask, prioritize, and meet deadlines
Openness to a flexible schedule (occasional after-hours/weekend work)
Why MPE?
MPE is more than just a job; it's a career with growth potential in a thriving industry. We value our employees and offer a supportive, rewarding work environment. We encourage military members and veterans to apply. We are an Equal Opportunity Employer.
$47k-64k yearly est. 22d ago
General Manager
Envoy Air Inc. 4.0
Service manager job in Sioux Falls, SD
Who we are:
Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service.
We offer:
Amazing employee flight privileges within the American Airlines global network
Training and development programs to take your career to the next level
Comprehensive health and life benefits (subject to location)
Responsibilities
How will you make an impact?
Responsibilities
Lead a team to run a safe, efficient, and effective operation while delivering top notch service to American Airlines customers
Oversight and coordination of the day-to-day operation to ensure maximum quality and safety of on-time movement of aircraft through the station
Drive accountability to build and manage a strong and motivated team; ensure the right people are in place in the operation
Be a visible and active leader of people; actively get in front of employees and establish lines of communication
Qualifications
Who are we looking for?
Requirements
High School diploma or GED equivalent required
Must have a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role
Previous experience with a commercial airline or ground handler in a leadership role
Available to work non-standard work schedules, when necessary, due to changing or unplanned operational needs; including ability to be available to your team 24/7/365
Must have demonstrated ability to communicate effectively both verbally and in writing with various internal and external partners
Experience working with contract labor workgroups may be preferred in some locations
Must be accomplished, customer-focused, accountable, self-motivated, and collaborative
Must be able to read, write, fluently speak, and understand the English language
Authorized to work in the United States without sponsorship
Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time.
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled.
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$77k-114k yearly est. Auto-Apply 28d ago
Field Operations Manager - Blades
CC-OPS 4.2
Service manager job in Sioux Falls, SD
Requirements
Experience and Education
Minimum of 10 years of related experience with knowledge of wind blade field service, composites repair processes and managing multiple field service teams.
Hands-on experience with in-field wind blade repair, preferably via cable suspended access methods.
Strong people management and conflict resolution skills.
Extensive experience with complex project scheduling, budgeting, billing and P&L management.
Strong computer skills with experience in MS Office program suite, including Word, Excel, Power Point and Teams.
Excellent written and verbal communications, interpersonal, and organizational skills required.
Ability to utilize knowledge and experience to make key decisions that are in the best interest of the customer and the company.
Ability to work independently, remotely, and self-motivated.
Must have Driver's License and Passport or eligibility to obtain a Passport.
Physical Requirements
Regular travel 50% to wind sites.
Work may include outdoor conditions, heights, and exposure to wind farm environments.
Prolonged periods of sitting at a desk while working on a computer.
Occasionally lifting up to 50lbs.
Requires flexibility to respond to operational emergencies.
$35k-53k yearly est. 26d ago
Service Manager Opportunity in Sioux Center, IA
Talon Recruiting
Service manager job in Sioux Center, IA
Talon Recruiting has partnered with a leading AG dealership. We are in search of a ServiceManager in Sioux Center, IA. The ServiceManager will oversee the service department operations. Daily duties include, but are not limited to: *Establish, implementation and adherence to company-wide best practices for service department.
*Implement and maintain a culture of customer intimacy and satisfaction; develop measures to promote and measure adherence to guidelines amongst staff.
*Develop and maintain all Service Organization metrics (estimates, budgets, work-orders, utilization rates, cost analysis, billable hours, technician hours, shop work status and backlog), and provide all documentation needed to report KPI's as requested from Director of Service.
*Initiate procedures and leadership practices to create a business environment for participative management.
*Supervise training and development of the service organization team.
*Monitor employee performance, complete evaluations as required and make appropriate recommendations for changes as required.
*Travel to customer site and locations within area of responsibility as required
Compensation and Benefits:
*Very competitive Salary and bonus
*401(k)
*Medical, dental and life insurance.
*Paid time off including vacation, sick days and holidays.
$44k-72k yearly est. 60d+ ago
Retail Assistant Store Manager
The ODP Corporation
Service manager job in Sioux Falls, SD
The Retail Assistant Store Manager at Office Depot plays a pivotal role in driving total sales and service growth within our stores. Additionally, your enthusiasm and expertise will help us create and nurture a vibrant sales culture, enhancing our store's visual and merchandising standards, freight, and logistics activities, and prioritizing unparalleled client satisfaction. The Assistant Manager will help lead a customer-centric environment, engage with the local community, all while fostering a positive culture aligned with the Office Depot 5C values of Customer, Commitment, Change, Caring, and Creativity. The Retail Assistant Store Manager will be a "Key Carrier" and considered a leader on duty. All Retail Assistant Store Manager's must be able to work a flexible schedule that aligns with business needs, inclusive of the ability to work evenings, weekends, and occasional holidays. In addition, Full-Time Assistant Manager positions must be able to perform External Key Carrier responsibilities which include but are not limited to opening and closing responsibilities.
We believe that the Assistant Store Manager role is essential in driving our store's success through inspiring sales brilliance and exceptional service. The ideal Assistant Manager should be passionate about sales, delivering exceptional service, driving operational excellence, and developing a high-performing team.
The essential functions of this position may require you to consent to periodic comprehensive background checks conducted by a third-party.
**Primary Responsibilities:**
+ **Sales and Service Excellence:**
+ Partner with the management team to drive memorable customer experiences and client satisfaction.
+ Ensure the execution of Office Depot selling techniques and sales training across the store.
+ Foster a sales-focused environment through assisting with the training and development of associates.
+ Act as a role model for delivering exceptional customer service and product expertise.
+ **Operational Efficiency:**
+ Process merchandise accurately and efficiently, adhering to established procedures, deadlines, and visual merchandising standards.
+ Identify areas for process improvement and implement plans to reduce waste and inefficiencies.
+ Assist the General Manager in providing guidance and effective coaching to associates for improved performance.
+ Contribute to increasing sales and profitability through conversion, Average Order Value (AOV), and customer satisfaction improvement initiatives.
+ **Leadership and Team Development:**
+ Provide guidance, direction, and ongoing training to store associates, including Print Services associates.
+ Facilitate training sessions on the business model and the holistic service offering for clients/customers.
+ Observe, coach, and provide feedback to enhance associate proficiency and build a culture of trust and brand loyalty.
+ Regularly exercises independent judgment when providing input to the General Manager on assessing store associates' performance, certification(s), and competencies.
+ Other responsibilities as deemed necessary
+ **External Key Carrier Responsibilities:**
+ Maintain the safety and security of the building and associates during the absence of other managers.
+ Perform opening and closing responsibilities, including activation and deactivation of the store's alarm system, cash handling, and daily store balancing.
+ As a leader in the store, ensure regular loss prevention compliance.
+ Fulfill responsibilities associated with External Key Carrier designation
**Education and Experience:**
+ High School diploma or equivalent, Bachelors preferred
+ Business, Marketing, Retail , or related fields
+ Minimum 1-3 years of experience in related field
+ Retail, sales, customer facing, and/or supervisory experience preferred
+ Basic computer skills and the ability to use computers and technology for information, and to access information necessary to complete the job.
+ Experience with Logistics and Freight
+ Advanced selling skills
+ Must be able to effectively lead and coach others in a professional environment
+ Coaches / Motivates, Conflict Management, Problem Solving,
+ Drives for Results, Directing Others, Decision Quality, Business Acumen, Collaboration / Team Spirit, Accountability, Time Management
+ Possess excellent verbal and written communication skills
+ Must be able to plan, prioritize and execute detailed instructions in a timely and efficient manner
+ Demonstrated leadership capabilities, with the ability to work independently, as well as with others
+ Must be adaptable to a changing environment and focused on driving results
+ Client focused, positive and engaging, action oriented, demonstrates a passion for the brand, products, services, and solutions.
**About The ODP Corporation:** The ODP Corporation (NASDAQ:ODP) is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores. Through its operating companies Office Depot, LLC; ODP Business Solutions, LLC; and Veyer, LLC, The ODP Corporation empowers every business, professional, and consumer to achieve more every day.
**Disclaimer:** The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Other duties may be assigned.
**Pay, Benefits & Work Schedule:** The salary range for this role is $16.57 / hour to $28.18 / hour, however all state and local minimum wages will be complied with, resulting in a possible adjustment to the salary range displayed. The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.
You will be eligible to participate in an incentive program, paid in accordance with the Incentive Plan terms and conditions.
**How to Apply:** Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.
**Application Deadline:** The job posting will remain open for a minimum of 3 days and will expire once the position has been filled.
**Equal Employment Opportunity:** The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.
We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance.
REQNUMBER: 99348
$16.6-28.2 hourly 16d ago
Assistant Store Manager
Francesca's Holdings 4.0
Service manager job in Hills, MN
We offer a creative and friendly environment with plenty of opportunity for advancement.
Who We Are
Our inclusive brand reflects our people and commitment to the world. We want you to be part of delivering unique, free-spirited fashion and lifestyle products & create a space to amplify the voices of everyone seeking self-expression.
What You'll Do
Our Assistant Team Leader (Assistant Store Manager) is a leadership role with a strong emphasis on guest experience, visual presentation, and boutique operations. The ideal candidate has specialty retail experience and is a creative spirit who is ready to support our Boutique Team Leader (Store Manager) in creating an engaging environment for our guests and team members. Assistant Team Leader responsibilities include:
Guest Experience
Leading and supporting a selling culture focused on building a confident and engaged team that is motivated to provide unwavering dedication to our guests.
Leadership
Driving sales results by analyzing the business and identifying opportunities to improve metrics through sales floor leadership and continuous coaching on and off the sales floor.
Planning, delegating, and following up on expected tasks, assignments, and activities while maintaining our guest as our top priority.
Talent
Assisting the Boutique Team Leader in recruiting, hiring, onboarding, developing, and retaining a high-performing and diverse team.
Assisting in building bench strength for the boutique by preparing team members for the next level of responsibility.
Establishing open, candid, and trusting professional relationships with your team.
Operations & Visual
Supporting and enforcing company policies and procedures fairly and consistently.
Maintaining a visually inspiring boutique that is compelling to the guest by utilizing, leading, and delivering our visual brand standards.
Problem solving; proactively, creatively, and often independently, driving new ideas and creating solutions to problems.
What You'll Get
A flexible schedule
Growth and advancement opportunities
A generous team member discount
Monthly Incentive Program
Opportunity to participate in our 401(K) Plan
Medical, Dental, Vision, and Life Insurance available for FT positions
Paid Parental Leave
Position Requirements
Previous supervisory experience, preferably in a specialty retail store
Ability to motivate others and work together to deliver sales results
Able to plan and execute tasks efficiently and independently
Flexible and adaptable
Ability to multi-task and balance multiple priorities
Ability to work flexible hours to meet the needs of the boutique including nights, weekends, and holidays
Physical Requirements
Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting and climbing
Must be able to work independently
Must be able to lift and carry up to 35 lbs
We consistently seek candidates for current and future consideration. If you believe your skills, experience, and passion would be a great fit for francesca's, we encourage you to apply today.
francesca's is an equal opportunity employer. francesca's understands that it is our team members that contribute to our growth and we invite you to help us continue in our success!
$34k-39k yearly est. Auto-Apply 60d+ ago
Retail Assistant Store Manager | Empire Mall
Lovisa
Service manager job in Sioux Falls, SD
Job Description
Assistant Store Manager We are seeking a dynamic Assistant Store Manager to help lead our retail team in delivering exceptional customer experiences while supporting daily operations and achieving business goals.
Key Responsibilities:
Leadership & Team Development
Support Store Manager in training, coaching, and developing store associates
Foster effective communication across all team members
Lead by example in providing outstanding customer service
Assist in recruiting, hiring, and onboarding new team members
Sales & Operations
Drive sales performance through team motivation and leadership
Execute operational procedures including opening/closing protocols
Manage inventory control and stockroom organization
Oversee accurate processing of shipments and merchandise flow
Monitor and maintain shrink prevention measures
Ensure store meets visual merchandising standards
Customer Experience
Create an engaging shopping environment
Resolve customer concerns professionally and efficiently
Maintain store appearance and cleanliness
Lead team in delivering personalized service
Administrative Duties
Support payroll management and scheduling
Maintain accurate financial records and reports
Ensure compliance with company policies and procedures
Assist with loss prevention initiatives
Required Qualifications:
2+ years retail management experience
Strong problem-solving and decision-making abilities
Excellent interpersonal and communication skills
Demonstrated leadership capabilities
Passion for retail and fashion
Ability to work in a fast-paced environment
Flexible availability including evenings, weekends, and holidays
Physical ability to perform tasks like standing, lifting, and moving merchandise
Embody company values and culture
Maintain professional appearance and attitude
Act as a brand ambassador both in-store and in the community
Stay current with fashion trends and product knowledge
$36k-44k yearly est. 26d ago
GM and Food (General Merchandise, Closing, Fulfillment, Inbound, Food and Beverage , Starbucks, Food Service) (T0076)
Dev 4.2
Service manager job in Sioux Falls, SD
Company DescriptionJobs for Humanity is partnering with Target to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located.
Company Name: Target
Job Description
Location: 3600 S Louise Ave, Sioux Falls, South Dakota, United States, 57106-6326
Starting Hourly Rate / Salario por Hora Inicial: $16.00 USD per hour
ALL ABOUT TARGET
As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers.
Working at Target means the opportunity to help all families discover the joy of everyday life. Caring for our communities is woven into who we are, and we invest in the places we collectively live, work and play. We prioritize relationships, fuel and develop talent by creating growth opportunities, and succeed as one Target team. At our core, our purpose is ingrained in who we are, what we value, and how we work. It's how we care, grow, and win together.
ALL ABOUT GENERAL MERCHANDISE
Experts of operations, process and efficiency who enable a consistent experience for our guests by ensuring product is set, in-stock, accurately priced and signed on the sales floor. The General Merchandise and Food Sales team leads inbound, outbound, replenishment, inventory accuracy, presentation, pricing and promotional signing processes for all General Merchandise (GM) areas of the store. This team leads Food & Beverage and Food Service, providing a fresh and food safe experience. Experts enable efficient delivery to our guests by owning pick, pack and ship fulfillment work.
At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a General Merchandise Expert can provide you with the:
Knowledge of guest service fundamentals and experience supporting a guest first culture across the store
Experience in retail business fundamentals including: department sales trends, inventory management, and process efficiency and improvement
Experience executing daily/weekly workload to support business priorities and deliver on sales goals
As a General Merchandise Expert, no two days are ever the same, but a typical day will most likely include the following responsibilities:
Create a welcoming experience by authentically greeting all guests
Observe to quickly understand whether a guest needs assistance or wants to interact. Follow body language and verbal clues to tailor your approach
Engage with guests in a genuine way, which include asking questions to better understand their specific needs
Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience
Thank the guest in a genuine way and let them know we're happy they chose to shop at Target
Be an expert and dedicated owner of select GM areas to ensure sales floor is zoned, in stock and accurately signed for guests
Acknowledge guests as you complete workload with minimal guest disruption; review sales trends to understand how to prioritize daily workload based on business and guest needs
Ensure regular and promotional signing is set accurately for GM categories and be knowledgeable of products in the ad
Execute revisions, sales plans and planograms for all GM categories
Assist all non-GM areas of the store with transition sets and In Store Marketing (ISM)
Conduct weekly price change workload for all GM categories
Complete Radio Frequency ID (RFID) scans in GM areas and system audit functions to ensure inventory accuracy
Accurately execute all backroom fills, including guest requests, and backstock product from GM categories efficiently and timely
Own backroom aisles, including backstock, for your GM areas
Process all inbound deliveries using the Receive application to ensure inventory accuracy
Complete all backroom daily and weekly audits
Operate power equipment only if certified
Maintain backroom and fixture room organization, location accuracy and follow equipment guidelines
Follow processes accurately with attention to detail, monitor own progress and accurately prioritize tasks
Demonstrate a culture of ethical conduct, safety and compliance
Work in a safe manner at all times to benefit yourself and others; identify and correct hazards; comply with all safety policies and best practices
Support guest services such as back-up cashier, order pick up (OPU) and Drive up (DU) and maintain a compliance culture while executing those duties, such as federal, state, and local adult beverage laws
All other duties based on business needs
WHAT WE ARE LOOKING FOR
We might be a great match if:
Working in a fun and energetic environment makes you excited…. We work efficiently and as a team to deliver for our guests
Providing service to our guests that makes them say I LOVE TARGET! excites you…. That's why we love working at Target
Stocking, Setting and Selling Target products sounds like your thing… That's the core of what we do
You aren't looking for Monday thru Friday job where you are at a computer all day… We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewarded
The good news is that we have some amazing training that will help teach you everything you need to know to be a General Merchandise Expert. But, there are a few skills you should have from the get-go:
Welcoming and helpful attitude toward guests and other team members
Learn and adapt to current technology needs
Work both independently and with a team
Resolve guest questions quickly on the spot
Attention to detail and follow a multi-step processes
We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:
Accurately handle cash register operations
Climb up and down ladders
Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds
Flexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessary
Americans with Disabilities Act (ADA)
Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Supply Chain Facility or reach out to Guest Services at ************** for additional information.
$16 hourly 60d+ ago
Customer Service Manager
Wild Oak Boutique
Service manager job in Sioux Falls, SD
Responsive recruiter Benefits:
401(k)
401(k) matching
Bonus based on performance
Dental insurance
Employee discounts
Flexible schedule
Health insurance
Paid time off
Parental leave
Vision insurance
Customer ServiceManager
Location: Sioux Falls, SD (On-site or Hybrid)
Experience Required: 5-7+ years in customer service leadership or management
About Wild Oak Boutique
Wild Oak Boutique is one of the fastest-growing women's fashion brands in the Midwest, known for our premium denim, inclusive sizing, and commitment to delivering an exceptional customer experience. As our business expands, we're looking for a dedicated and experienced Customer ServiceManager to support our growth and help elevate the service standards our customers love.
About the Role
The Customer ServiceManager will oversee the day-to-day operations of our customer service team, ensuring all customer inquiries - from product questions to post-purchase support - are resolved efficiently, accurately, and with genuine care. This role is ideal for someone who thrives in a fast-paced e-commerce environment, enjoys coaching and developing teams, and understands the impact a great service experience has on brand loyalty.
Key Responsibilities
Lead, support, and mentor customer service representatives to deliver exceptional service.
Oversee daily workflows across email, chat, social media, and Gorgias to ensure timely and consistent responses.
Train new hires and develop ongoing training materials to maintain high performance standards.
Partner closely with warehouse, operations, and marketing teams to resolve escalations and improve the customer journey.
Manage returns, exchanges, and claims with a balance of customer satisfaction and company policy.
Monitor performance metrics and KPIs to ensure service goals are consistently met.
Review customer feedback to identify trends, reduce repeat issues, and improve internal processes.
Collaborate with leadership to refine service policies and maintain brand voice across all customer touchpoints.
Stay updated on best practices, tools, and technology that enhance customer service operations.
Qualifications
5-7+ years of experience in customer service or customer support management (e-commerce or retail preferred).
Strong working knowledge of Shopify, Gorgias, and social media platforms.
Demonstrated experience leading and developing high-performing teams.
Excellent communication, problem-solving, and conflict-resolution skills.
Highly organized with strong attention to detail and ability to juggle multiple priorities.
Customer-first mindset with a passion for elevating the customer experience.
Ability to work on-site in Sioux Falls, SD, with hybrid flexibility based on performance.
Perks & Benefits
Competitive salary + performance-based bonus
Employee product discounts
Collaborative, supportive company culture
Opportunity to play a key role in shaping the customer experience as Wild Oak continues to grow
Wild Oak Boutique is a rapidly expanding e-commerce destination curating an ever-evolving collection of apparel, footwear, and accessories tailored to women. While our growth has been rapid, it hasn't altered our core identity. Situated in Sioux Falls, South Dakota, Wild Oak Boutique remains a family-owned business.
Whether you're embarking on your career journey or a seasoned professional seeking fresh challenges, we provide a diverse range of inspiring and stimulating career paths. Our unwavering commitment is to cultivate a secure, equitable, and respectful atmosphere.
How much does a service manager earn in Sioux Falls, SD?
The average service manager in Sioux Falls, SD earns between $47,000 and $120,000 annually. This compares to the national average service manager range of $47,000 to $116,000.
Average service manager salary in Sioux Falls, SD
$75,000
What are the biggest employers of Service Managers in Sioux Falls, SD?
The biggest employers of Service Managers in Sioux Falls, SD are: