Service specialist jobs in La Crosse, WI - 111 jobs
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Customer Service Technician
Brightspeed
Service specialist job in La Crosse, WI
At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.
Backed by funds managed by Apollo Global Management,our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.
Be a part of the team that will make this vision a reality....designing and building a world class fiber network and creating a customer experience second to none.
Check us out on the web!
Job Description
Brightspeed is looking for a Customer Service Technician to join our team! As a Customer Service Technician, you will be performing installation, maintenance and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment. You will also be maintaining and repairing outside plant facilities within assigned geographic service areas. In this important roleyou may be required to work varying shifts that include mandatory overtime, weekends, and holidays.
As a Customer Service Technician your responsibilities will include:
Installing, maintaining, and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment
Performing maintenance and repair on outside plant facilities
Climbing poles, using a shovel and pick to dig up and bury cable, working in utility access holes or controlled environmental vaults (CEV), and locating buried telephone cables
Observing all safety rules and regulations
Assisting other technical personnel in the performance of their duties when requested
Actively supporting sales and marketing related activities
Directing customer facing work and sales referrals
Qualifications
WHAT IT TAKES TO CATCH OUR EYE:
High School diploma or equivalent experience
Ability to distinguish colors on facilities
Ability to handle 28 footextension ladders (up to 75 lbs. routine work) and utility access hole covers (up to 150 lbs.)
Ability to successfully complete service tech boot camp training, POTS/DSL installation/repair, cable splicing/maintenance, basic transmissions, air pressure, and HSI installations (self and full)
Basic computer skills including MS Office applications
Ability to work in confined spaces (e.g. attics, crawl spaces, utility holes)
Ability to work aloft (e.g. ladder)
Ability to work outside in all weather conditions and at various hours of the day/night
A valid driver's license and satisfactory driving record
Positive and professional appearance and demeanor when communicating the company's products and services to our customers
Accountability/dependability (on time and on load when scheduled and serve on call as needed)
Teamwork (technical expertise developed to complete work efficiently to achieve work group key service measures)
Active Listening (ability to take input from customers, APS and co-workers to problem solve and improve skills)
Ability to ask relevant questions to ensure problems are resolved quickly or to clarify information or directions
Active Learning (curious seeker of added information and actively works to improve skills and knowledge)
Additional Information
BONUS POINTS FOR:
Prior experience as a customer facing telecom operations technician
Basic electricity training/certification or documented equivalent work experience
ADSL installation/repair experience (self/full installs)
A+/Net + Certified Required Soft Skills
#LI-MH1
WHY JOIN US?
We aspire to contemporary ways of working.
Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC.We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.
We offer competitive compensation and comprehensive benefits.
Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness throughphysical, emotional and financial health.Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits.
Inclusion and belongingare at the center of our grounding belief in Being Real.
When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us befierce advocatesfor moreaccessible,inclusiveand high-quality internet, because webelieve doing so promotesequityin the communities we serve.
Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact to initiate the accommodations process.
For all applicants, please take a moment to review our Privacy Notices:
Brightspeed's Privacy Notice for California Residents
Brightspeed's Privacy Notice
Videos To Watch***************************
$34k-45k yearly est. 2d ago
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Student Retention Specialist (Part Time)
Saint Mary's University of Minnesota 3.9
Service specialist job in Winona, MN
Overview and Responsibilities
Saint Mary's University of Minnesota is seeking candidates who are eager to contribute to its Lasallian Catholic mission of awakening, nurturing, and empowering learners to ethical lives of service and leadership. We invite individuals to help transform lives through education, inspired by the Catholic Intellectual Tradition's quest to understand the human experience through faith and reason and its embrace of all who are dedicated to learning from one another through authentic conversations in search of the truth. We are especially interested in and give preference to candidates who demonstrate a vision to create and nurture initiatives that will advance our mission within the scope of their duties and who will foster a culture of dialogue that, with respect for all people, supports the search for meaning and purpose in pursuit of excellence.
Job Summary
The Student Retention Specialist at Saint Mary's University of Minnesota supports student persistence and academic success through proactive outreach, intervention, and mentoring within the Student Success Center. This position leads the Early Alert Intervention System by reviewing faculty and staff submissions, researching student concerns, and implementing targeted strategies to promote academic well-being while maintaining detailed documentation. Reporting to the Senior Director of Student Success, this position serves in a part time capacity during the academic year, with additional opportunities for work in the summer months.
Salary Range: $20 - $22 / hour
Main Duties & Responsibilities
Lead the Early Alert Intervention System; identifying, researching, and responding to student alert submissions from faculty and staff across campus; applying various intervention strategies to improve student's academic well-being and meticulously documenting processes
Monitor and intervene with students on the non-registered student report and the part time student report
Meet with students to address personal and academic needs, serving as a mentor
Serve as an advisor for the Academic Success Program (ASP)
Conduct outreach to students experiencing challenges
Other Duties & Responsibilities
Serve on the retention committee in an administrative capacity, assisting with special projects as committee requires
Assist with departmental programs, such as Countdown to College, New Student Orientation, Welcome Weekend, First Five Weeks, and First Generation Initiative programming
Maintain up-to-date knowledge about academic program requirements, admissions procedures, payment and withdrawal deadlines, and graduation requirements
Qualifications
Experience and Education Requirements
Bachelor's degree in higher education, counseling, student affairs, psychology, or a related field.
Essential Knowledge & Skills
Experience working directly with college students in an academic advising, student support, or retention-focused capacity.
Demonstrated ability to develop supportive relationships with diverse student populations.
Familiarity with academic policies, student development principles, and retention strategies in higher education.
Experience using student information systems or early alert tools to monitor student progress and coordinate outreach.
Physical Demands
Light work. Light work involves lifting no more than 20 pounds at a time with frequent lifting or carrying of objects weighing up to 10 pounds. Even though the weight lifted may be very little, a job is in this category when it requires a good deal of walking or standing, or when it involves sitting most of the time with some pushing and pulling of arm or leg controls. To be considered capable of performing a full or wide range of light work, you must have the ability to do substantially all of these activities.
Physical Hazards - Health and Safety Concerns
General office environments
Application Requirements
Apply online at: ************************************************************************************** and include a cover letter, resume, and contact information for three professional references.
Saint Mary's University of Minnesota believes inclusion and human dignity contributes to a robust academic and work environment and is critical to achieving the University's mission in an increasingly diverse society. Individuals with expertise and diverse skills from underrepresented groups are especially encouraged to apply. Saint Mary's University of Minnesota is an equal opportunity/affirmative action employer. The successful candidate must support, respect, and advance the mission of Saint Mary's University as a Lasallian Catholic institution.
All offers of employment are contingent upon the successful completion of a criminal background check.
$20-22 hourly Auto-Apply 46d ago
Commercial Service Advisor
Dahl 3.9
Service specialist job in La Crosse, WI
At Dahl Automotive, we value our team above all else. We are proud of our culture and career path opportunities we provide! It's our Mission to Keep People Moving and as a member of our team, we look forward to supporting and challenging you to success in this critical role and through your career path. Join our team and become part of a legacy that is more than 100 years in the making!
Join Team Dahl as a Commercial Service Advisor at Dahl Ford Truck La Crosse in La Crosse, WI! In this position, you will greet commercial guests as they enter the department, and communicate with them through their vehicle maintenance and repair process. You will be rewarded for your customer service and sales. If you have experience in providing excellent customer service, this career opportunity is for you!
This position's primary focus will be Ford commercial; however, all heavy-duty brands are worked on at this location. This position will work Monday-Friday.
Responsibilities
Greet guests as they arrive at the indoor service department.
Listen to the guest to properly assess their service needs or concerns for their vehicle.
Communicate with technicians so that they have the appropriate information to properly complete the vehicle service.
Regularly communicate with the customer regarding the status of their service appointment.
Maintain Customer Happiness scores at or above company standards.
Qualifications
Organized and friendly personality
Demonstrated ability to manage others
Time management skills
Fantastic communication skills with your customers
Strong record of positive customer satisfaction results
Team oriented and self-motivated
Able to work with little supervision
Clean driving record and valid driver's license
As part of the Dahl Auto team, you will be eligible for all company benefits, including paid time off, medical, dental, vision, 401k with automatic 3% company contribution, life insurance, disability insurance, accident insurance, discounts on vehicles and services, and much more!
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$34k-40k yearly est. 60d+ ago
Customer Service Representative
Wright Insurance Agency LLC 4.2
Service specialist job in Westby, WI
Join the Wright Insurance Agency LLC- American Family in Westby, WI! As a Customer Service Representative you will be responsible for answering questions and discussing product offerings with potential and existing clients to help meet their unique needs. You'll coordinate your own daily sales activity, complete personal insurance reviews, figure and present quotes, and submit changes on existing policies.
We are a hometown agency serving the greater Westby/Viroqua area. We are not a corporate call center. You will get to know your customers and they will get to know and appreciate you! (Just check out our customer reviews on Google!)
Hourly wage PLUS opportunity to earn $5,000+/year in commission/bonuses. Those who prioritize sales and service can be very successful here!
Paid training
Paid Time Off and Holidays
Employer matched retirement (up to 3%)
On the job training
Occasional family oriented flexibility (ability to attend childs concert/sporting event, etc)
Benefits
Hourly Base Salary + Bonus Opportunities
Paid Time Off (PTO)
Life Insurance
Hands on Training
Tuition Reimbursement
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan
Responsibilities
Sales and Consultation: Identify and pursue account opportunities, providing thorough consultations tailored to each client's needs. This is the primary role of this position.
Cross-Selling: Enhance clients' coverage by identifying additional insurance opportunities that benefit them.
Policy Management: Accurately process new policies and manage policy changes and renewals.
Customer Service: Address inquiries, resolve concerns promptly, and review coverage proactively to ensure clients are well-protected.
Provide personalized, professional customer service experiences while building trust and developing strong customer relationships.
Respond to customer inquiries regarding coverages, billing, claims, or products by following established agency processes and procedures.
Processes changes to existing accounts and policies.
Schedules appointments with existing or prospective clients
Performs daily administrative functions to assist the agency owner and other team members as needed.
Requirements
High school diploma or equivalent
Valid driver's license
Demonstrated customer service experience, 2 years of experience
Effective communication skills
Experience with PC software applications (Microsoft Office Suites, Internet Explorer/Edge.)
Solid knowledge and understanding of basic mathematical skills.
WI Property and Casualty insurance license or the ability to obtain licensing within 30 days of employment. We will reimburse the cost of licensing classes/tests after 6 months of employment.
$5k monthly 6d ago
Customer Service Representative
Jason Banitt Farmers Insurance Agency 4.3
Service specialist job in Winona, MN
Job Description
The Jason Banitt - Farmers Insurance Agency in Winona seeks a full-time Customer Service and Sales Representative (CSSR). This position offers the opportunity for growth within the agency along with paid training. Hours are generally 8-5 M-F.
Benefits
Annual Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Hands on Training
Tuition Reimbursement
Mon-Fri Schedule
Career Growth Opportunities
Responsibilities
Answering phones and assisting walk-in customers
Review renewal business and identify appropriate follow-up action based on degree of change
Cross-sell/up-sell products to existing customers
Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions take
Solicit, sell, and negotiate new business policies
Assist with the annual review process by contacting customers and preparing personalized customer coverage recommendations based on customers' need
General customer service duties as presented
Performs other duties as assigned
Requirements
Solid background in customer service skills
Outstanding written and verbal communication skills
Strong organizational skills with attention to detail
Outgoing personality and excellent phone etiquette
Insurance industry experience preferred but not required
Must pass the state of Minnesota insurance licensing exams (if not presently licensed)
Proficient in operating personal computers and performing routine calculations
Experience with Microsoft Office applications
Adhere to company and agency policies and guidelines
$35k-42k yearly est. 6d ago
Customer Service Associate (Restaurant)
Dunkin'-Losey Boulevard
Service specialist job in La Crosse, WI
Looking for a Job That Fits Your Life? Whether you're squeezing in shifts between classes or school drop-offs, Dunkin' has your back. Dunkin' is the perfect place to earn money, gain experience, and have fun doing it. We're all about good vibes, great coffee, and flexible hours that work around your life.
What You'll Do: - Bring the Energy - Greet guests with a smile and keep the vibe upbeat - Make the Magic - Craft coffee, Refreshers, and food like a pro (we'll train you!) - Work Smart - Balance speed and quality, especially during busy times - Connect with People - Build relationships with guests and teammates - Keep It Clean - Help maintain a tidy, welcoming space for everyone Why It's Perfect for You: - Flexible Scheduling - We work around your school/family schedules - Earn While You Learn - Discounted tuition available through SNHU for you - Build Your Resume - Learn teamwork, customer service, and leadership skills - Growth Opportunities - Move up to shift leader or manager if you're looking for more - Free Drinks & Discounts - Stay fueled during your shift (and save on your faves) Who We're Looking For: - People with a positive attitude and team spirit - Friendly, reliable, and ready to learn (no experience needed!) - Able to work early mornings, afternoons, or weekends - share your schedule so we can work around it! Ready to Join? If you're looking for a job that's fun, flexible, and full of opportunity, Dunkin' is the place to be.
Apply now and let's make mornings better-together.
We have a fresh brew of benefits perfect for you.
- Flexible Schedule - Full-Time and Part-Time available - Free donut and coffee on shift! - Best in Class Training & Continuous Learning - Advancement Opportunities - Paid Time Off (full-time employees) - 401(k) Retirement Plan (full-time employees) - Education Discounts through Southern New Hampshire University - Tuition Benefits* - Medical, Dental and Vision (full-time employees) - Referral Program - Recognition Program - Community & Charitable Involvement What You'll Need to Succeed - You are 14 years of age or older (as permitted by law) - You bring great energy, attention to detail, and a love for making guests smile - Fluent in English (reading, writing, speaking, and hearing) - Eligible to work in the United States Not sure if your experience aligns? We encourage you to apply.
Coffee-lover or not, all backgrounds are welcome here.
Many Dunkin' restaurants are owned and operated by an independent franchisee.
Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s).
The terms “Company,” “Dunkin',” “we,” “our,” or “us” refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying.
Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment.
Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.
$26k-34k yearly est. 2d ago
Electrical Maintenance Operations Specialist (La Crosse, WI)
Dairynet
Service specialist job in La Crosse, WI
Are you ready to join an organization where we focus on People First, have fun at work and make a difference in what we do?
Dairyland is proud of our People First culture centered around appreciation, celebrating wins and collaboration. We've worked hard to ensure alignment between our culture and our processes and systems, learning and development and rewards and recognition programs.
As a team, we work together to leverage the team's diverse perspectives, ideas and experiences to deliver nothing less than the best. We are collaborative, transparent and committed to our People and their work experience, growth and professional development.
Hiring Hourly Range: $41.78-$55.72
Compensation is determined by a combination of factors, including but not limited to education, work experience, and certifications. The actual offer may vary, reflecting the candidate's unique blend of experience, educational background, and skill level.
The Impact You'll Make In This Role:
The Electrical Maintenance Operations Specialist is responsible to coordinate the development and implementation of maintenance and commissioning processes and programs related to substations and the Electrical Maintenance department overall, including proper training and tooling. Provide oversight for the maintenance and commissioning activities being performed. Ensure maintenance and commissioning activities performed follow all Dairyland safety rules, internal processes, and industry standards.
ESSENTIAL JOB FUNCTIONS:
Working with the Supervisor, ensure all maintenance activities are preformed safely, utilizing good utility practice, and following the most recent processes and techniques.
Responsible to ensure all maintenance procedures are well documented and kept up to date. This may include writing new procedures for maintenance activities to be performed on new or existing equipment.
Validate and interpret maintenance/test records as they are completed. Ensure the results adhere to the most recent documentation requirements and ensuring compliance with regulatory agencies such as NERC, IUB, and others.
Responsible for creating and revising training documents associated with all test equipment utilized within the department.
Working with the Maintenance Planners to ensure preventive maintenance activities are properly planned.
Assist with the planning/coordination of any corrective maintenance and any project related activities.
Routinely observe maintenance activities to ensure all activities are following the proper maintenance process and for improvements to process documents, as necessary.
Responsible for ensuring all testing equipment is kept within calibration.
Responsible for ensuring all commissioning process documents are to current and adhere to industry standards. Ensure all commissioning documentation is completed and filed properly by field personnel.
Routine observation of commissioning activities being performed by field personnel.
Work with the safety department to ensure proper training records are kept on high-voltage tools and test equipment, and any other EM specific training that requires a safety related certification.
Assist with collecting data and providing any maintenance reports, as needed, to outside of Dairyland organizations.
Perform other duties as assigned.
MINIMUM QUALIFICATIONS:
Education & Experience:
Associate degree plus six (6) years' experience OR Vo-Tech Diploma plus seven (7) years' experience, OR completion of an electrical apprenticeship program plus seven (7) years' experience. Degree and experience must be in related electrical utility areas such as substation, transmission, power plant, maintenance, construction, or design.
Knowledge/Skills/Abilities:
Safe working knowledge of utility systems (substation, generation, and transmission), electric systems, electrical clearances for the voltages encountered, electrical circuits, one-line diagrams, schematic diagrams, wiring diagrams, electric test instruments, interpretation of maintenance/test results and communication systems. Mathematical aptitude and good verbal and written communication skills. Proficiency with the use of personal computers and other electronic devices is necessary. Ability to read and comprehend technical manuals and associated drawings or diagrams.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand/sit; walk; use hands/fingers to handle or feel; and reach with hands and arms. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Environmental Demands:
Work in cold and hot temperatures. Traverse uneven ground.
Dairyland Benefits:
We are committed to providing our greatest asset, our People, with as many perks and benefits as possible. Some benefits of working with us include:
- Health & disability benefits (medical, dental, vision, short & long-term disability)
- Life insurance
- Generous 401(k) and Pension Plans
- Paid Time Off
- Robust Wellness Program
- New Flexible Work Program
- Tuition Reimbursement
- So much more!
Dairyland Power Cooperative is an equal opportunity employer. All applicants will be considered for employment without attention to race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
If you are an individual with disabilities who needs accommodation or you are having difficulty using our website to apply for employment, contact our HR Department at ************.
$41.8-55.7 hourly Auto-Apply 7d ago
Customer Service Representative - Personal Lines
Spectrum Insurance Group LLC
Service specialist job in La Crosse, WI
Job Description
Spectrum Insurance Group is searching for a Customer Service Representative for the front desk in our La Crosse office. The Customer Service Representative will have personal and/or commercial lines experience.
The Customer Service Representative will work with account managers, prepare proposals, answer incoming phone calls, greet and direct office visitors, enter change requests and endorsements, and maintain our agency management system with current information.
Qualified candidates will hold a Property & Casualty license and have 2+ years of insurance experience.
Benefits
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Hands on Training
Mon-Fri Schedule
Retirement Plan
Evenings Off
Responsibilities
Production Support
Completes applications in coordination with Agent, Account Executive or Account Manager(s) and submits applications to eligible and appropriate carriers
Prepares proposals and renewal summaries
Maintains agency management system with up-to-date and accurate data
Administers processing and suspense of new business, renewals, cancellations, and endorsement requests
Prepares certificates, binders, surety bonds and general correspondence
Completes MVR requests and trucking certificates according to scheduled rotation
Administers change requests and endorsements
Answers incoming phone calls, greets and assists agency visitors
Acts as primary and/or secondary back-up to front desk receptionist, if applicable
Administrative
Organizes tasks and resources to complete work and meet deadlines according to established procedures
Makes decisions on a variety of tasks frequently requiring discretion, judgment and initiative guided by general procedures or standards
Responds to incoming phone calls and emails promptly and effectively
Performs basic office functions including emailing, filing, scanning, copying, and faxing
Customer Service
Delivers exceptional customer service according to Spectrums Customer Service Standards with a goal of exceeding customer expectations with every interaction
Promotes a customer-focused environment by providing friendly, courteous, and helpful service to internal and external customers
Answers customer questions and resolves complaints in a timely and efficient manner
Supports a team-oriented environment by interacting in a professional, collaborative, and respectful manner with all employees, clients, customers and/or vendors
Requirements
Required Knowledge and Skills
Excellent verbal and written communication skills
Strong analytical thinking and organizational skills
Ability to interact professionally and effectively with customers and team members
Proficient computer skills including the ability to document and access information
Ability to follow existing processes, procedures, and verbal instruction
Ability to manage multiple priorities, accurately, efficiently, and independently
Attention to detail and ability to complete tasks with a high degree of accuracy
License and Certification Requirements
Valid WI drivers license and acceptable driving history
Current licensure or ability to obtain a Property & Casualty Resident Intermediary granted by the State of Wisconsin
$29k-38k yearly est. 6d ago
Personal Lines CSR
Harrison Gray Search & Consulting
Service specialist job in La Crosse, WI
Job Description
Harrison Gray Search has partnered with one of the largest independent agencies in Wisconsin, who is searching for a Customer Service Representative for the front desk in their La Crosse office. The Customer Service Representative will ideally have personal and/or commercial lines experience.
The Customer Service Representative will work with account managers, prepare proposals, answer incoming phone calls, greet and direct office visitors, enter change requests and endorsements, and maintain the agency management system with current information.
Qualified candidates will hold a Property & Casualty license and have 2+ years of insurance experience.
Benefits
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Hands-on Training
Mon-Fri Schedule
Retirement Plan
Evenings Off
Requirements
Required Knowledge and Skills
Excellent verbal and written communication skills
Strong analytical thinking and organizational skills
Ability to interact professionally and effectively with customers and team members
Proficient computer skills including the ability to document and access information
Ability to follow existing processes, procedures, and verbal instruction
Ability to manage multiple priorities, accurately, efficiently, and independently
Attention to detail and ability to complete tasks with a high degree of accuracy
License and Certification Requirements
Valid WI driver's license and acceptable driving history
Current licensure or ability to obtain a Property & Casualty Resident Intermediary granted by the State of Wisconsin
Responsibilities
Production Support
Completes applications in coordination with Agent, Account Executive or Account Manager(s) and submits applications to eligible and appropriate carriers
Prepares proposals and renewal summaries
Maintains agency management system with up-to-date and accurate data
Administers processing and suspense of new business, renewals, cancellations, and endorsement requests
Prepares certificates, binders, surety bonds and general correspondence
Completes MVR requests and trucking certificates according to scheduled rotation
Administers change requests and endorsements
Answers incoming phone calls, greets and assists agency visitors
Acts as primary and/or secondary back-up to front desk receptionist, if applicable
Administrative
Organizes tasks and resources to complete work and meet deadlines according to established procedures
Makes decisions on a variety of tasks frequently requiring discretion, judgment and initiative guided by general procedures or standards
Responds to incoming phone calls and emails promptly and effectively
Performs basic office functions including emailing, filing, scanning, copying, and faxing
Customer Service
Delivers exceptional customer service with a goal of exceeding customer expectations with every interaction
Promotes a customer-focused environment by providing friendly, courteous, and helpful service to internal and external customers
Answers customer questions and resolves complaints in a timely and efficient manner
Supports a team-oriented environment by interacting in a professional, collaborative, and respectful manner with all employees, clients, customers and/or vendors
$29k-38k yearly est. 6d ago
Customer Service Representative - State Farm Agent Team Member
Reggie Rabb-State Farm Agent
Service specialist job in Onalaska, WI
Job DescriptionBenefits:
401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Reggie Rabb - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
$29k-38k yearly est. 28d ago
Customer Service Representative - State Farm Agent Team Member
Kurt Pfaff-State Farm Agent
Service specialist job in Onalaska, WI
Job DescriptionBenefits:
License Reimbursement
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ABOUT OUR AGENCY:
Our agency opened its doors in July 2016, and were proud to be approaching our 9-year anniversary. Over the years, we've built a team-first culture rooted in support, growth, and genuine care for our customers and one another. We believe in rewarding hard work, which is why we offer paid life and disability insurance policies, and after your first full year, youll enjoy 20 days of PTO to recharge and enjoy life outside the office. If you're looking for a positive, purpose-driven workplace where your contributions truly matter, wed love to connect.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Kurt Pfaff - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
$29k-38k yearly est. 23d ago
DME Sales & Service Specialist
Winona Health 4.1
Service specialist job in Winona, MN
DME Sales and ServiceSpecialist DME 0.9 FTE, 72 Hours Per Pay Period Hours scheduled between 8 am and 5 pm, Monday through Friday Weekends: No Holidays: No On Call: No The DME Sales and ServiceSpecialist is responsible for the sales, service, delivery, and education of durable medical equipment to the customers of Winona Home Medical.
Essential Duties & Responsibilities:
* Assist patients in the selection of available DME products.
* Demonstrate and explain DME equipment for in-home use and obtain appropriate documentation. Complete pick-up and sanitation of equipment as needed.
* Perform maintenance and repair of DME products per manufacturer's guidelines.
* Assemble equipment and stock the retail sales floor.
* Assist with the DME order intake process.
* Contact eligible patients for monthly/quarterly resupply orders.
* Perform POS transactions, along with opening and closing duties.
* Answer customer inquiries and process patient payments via phone and walk-ins.
* Other duties as delegated by management.
Supervisory Responsibilities:
No direct reports.
Essential Skills and Experience:
Required:
* Effective interpersonal, time management, and organizational skills
* Excellent customer service skills
Preferred:
* Associate's degree in a related field of study.
* Experience in DME products and services
* Basic computer skills
Summary of Benefits at Winona Health:
At Winona Health, we are dedicated to offering a comprehensive and affordable benefits package for our employees and their families. While benefits may vary based on employment classification and job status, the following key benefits are available:
Health Insurance: Options for medical, dental, and vision coverage, as well as mental health support and wellness incentives
Income Protection: Short and long-term disability, plus additional benefits like accident, critical illness, hospital indemnity, legal assistance, and identity protection plans
Retirement Planning: Access to a 403(b) retirement plan with employer contributions once eligibility requirements are met
Work/Life Balance: Flexible scheduling, paid time off, and earned sick time to support personal well-being
Education & Development: Paid training, tuition reimbursement, scholarships, and sponsored seminars to foster both personal and professional growth
Employee Discounts: Special offers with local businesses, including the YMCA and cell phone providers
For more details or specific information, visit our website or contact Human Resources
Internal Applicant Policy:
It is the policy of Winona Health to work with employees in an equitable fashion regarding promotions, transfers, and position reclassifications.
Any employee wishing to apply for another available position at Winona Health must submit an application for consideration through the internal application portal. Employees requesting to change positions should have successfully completed at least six (6) months in their current position. Employees currently in the formal disciplinary process may be required to meet with the Director of Human Resources to determine eligibility to request transfer. The employee's past performance, experience, training and qualifications will be considered in transfer/hiring decisions. Consideration for transfer or promotion is not a guarantee of transfer or promotion. Employees may be given a chance to interview for a position when they meet the minimum position qualifications.
Disclaimer:
Winona Health is an equal opportunity employer. Winona Health does not refuse to hire, discharge, or discriminate against a person with respect to tenure, compensation, terms, upgrading, conditions, facilities, or privileges of employment because of race, color, creed, religion, sex, age, national origin, marital status, genetic information, status with regard to public assistance, membership in a local discrimination commission, sexual orientation, disability, veteran status, or any other prohibited basis of discrimination under applicable local, state, or federal law. Winona Health does not tolerate retaliation against any employee, patient/resident, physician, or other individuals pursuing concerns regarding Civil Rights issues. Winona Health adheres to ALL pertinent governmental policies and legislation including the Civil Rights Act of 1964, Title VII, as amended, and the Minnesota Human Rights Act.
$30k-34k yearly est. 60d+ ago
Customer Service Rep(01940) - 1201 Gilmore Ave
Domino's Franchise
Service specialist job in Winona, MN
You got game? You got spring in your step? You want one of the best jobs in the world! And schedules that work with you, not against you? That's right, we live to conquer the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full-time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.
We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.
$31k-40k yearly est. 8d ago
Member Service Representative Lead
1St. Community Credit Union 4.0
Service specialist job in West Salem, WI
Join Our Team as a Member Service Representative Lead About Us
1st Community Credit Union is a growing, member-focused financial institution serving 14 counties across Western Wisconsin through three convenient branch locations. We're proud to be deeply rooted in the communities we serve and committed to creating a workplace where teamwork, balance, and purpose come together.
Why 1st Community Credit Union?
We believe great service starts with a great team. That's why we prioritize a collaborative, supportive culture, encourage work/life balance, and empower our employees to make a meaningful difference for our members every day.
Position
Member Service Representative Lead (Full-Time)
Location: West Salem Office | 40 hours per week
About the Role
As the Member Service Representative Lead, you'll play a key role in the daily success of our West Salem branch. You'll lead by example, support your teammates, and help ensure our members receive exceptional service at every interaction.
In this role, you will:
Support and mentor Member Service Representatives through coaching, guidance, and on-the-job training
Act as a trusted resource for resolving complex or escalated member needs with professionalism and care
Assist members with opening accounts, processing transactions, and identifying products and services that best meet their financial goals
Contribute to a positive, team-oriented environment that reflects our values and commitment to service
What You Bring
We're looking for someone who is enthusiastic about helping others and enjoys working in a collaborative setting. Ideal candidates will have:
Experience in a financial services, customer service, or sales-focused environment
A strong service mindset with the ability to build relationships and identify member needs
The confidence to support and guide others, whether through formal leadership experience or informal team support
A willingness to learn, grow, and take on new responsibilities
We Support Your Well-Being
We offer a comprehensive benefits package designed to support you inside and outside of work, including:
Health, dental, and vision insurance
Voluntary coverage options (accident, critical illness, cancer)
401(k) plan with up to 5% employer match
Life insurance and long-term disability coverage
Paid holidays and educational reimbursement
Generous vacation, personal, and sick time
Our Culture & Values
Our work is guided by the values of Community, Communication, Courage, and Collaboration. We're committed to continuous improvement, professional development, and delivering a standout experience for every member we serve.
Why You'll Love Working Here
At 1st Community Credit Union, you're not just taking a job - you're joining a mission. Your work will have real impact, strengthening our cooperative philosophy of
People Helping People
. You'll be supported by a team that values your growth, respects your work/life balance, and celebrates your contributions. If you're looking for meaningful work, supportive colleagues, and opportunities to grow both professionally and personally, you'll find your place here.
1st CCU is an Equal Employment Opportunity (EEO) employer. It is the policy of 1st CCU to provide equal employment opportunities to all qualified applicants regardless of their race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, veteran status or any other characteristic protected by state or federal law.
$30k-34k yearly est. 2d ago
Customer Service Representative - FAC Shift
XPO Inc. 4.4
Service specialist job in Tomah, WI
What you'll need to succeed as a Customer Service Representative at XPO Minimum qualifications: * 2 years of customer service experience * Strong computer, typing and 10-key skills * Experience with Microsoft Office * Available to work a variety of shifts, including days, evenings, nights and weekends
Preferred qualifications:
* Transportation experience
* Excellent verbal and written communication skills
About the Customer Service Representative job
Pay, benefits and more:
* Pay starts at $21.46
* FAC Shift
* Full health insurance benefits on day one
* Life and disability insurance
* Earn up to 13 days PTO your first year
* 9 paid company holidays
* 401(k) option with company match
* Education assistance
What you'll do on a typical day:
* Bill shipments according to applicable tariffs and pricing agreements
* Recognize and resolve documentation errors
* Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions
* Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing
* Process over, short and damaged freight and related documentation for customer resolution
Customer Service Representatives are required to:
* Walk and/or stand for extended periods on a loading dock that is not climate-controlled and may be slippery
About XPO
XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO.
We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.
All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.
The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.
Review XPO's candidate privacy statement here.
Nearest Major Market: La Crosse
Nearest Secondary Market: Winona
Job Segment: Customer Service Representative, Clerical, Data Entry, Customer Service, Administrative
Apply now "
$21.5 hourly 27d ago
Sales Account Specialist
Lifeanchor Insurance
Service specialist job in Winona, MN
Job Description
Step Into a High-Income Sales to Leadership Career
Ready to Lead, Inspire, and Grow? AtLife Anchor Insurance, we're not just offering a jobwe're offering a career with purpose. We're building a team of driven professionals who are passionate about leadership, success, and making a difference in people's lives. If you're a high-achieving sales professional looking to step into a leadership role, this is your opportunity to thrive.
Your Role: Sales Team Leader
We're hiring aSales Account Specialist with Leadership Potentialsomeone ready to take ownership, drive results, and grow into a key leadership role. You'll work closely with a motivated sales team, helping shape the strategy and performance that powers our company's success.
What You'll Be Doing
Lead and Inspire: Mentor outside sales reps to exceed goals and grow their careers.
Strategize for Success: Design and execute business growth strategies that expand market reach.
Build Relationships: Serve as a trusted partner to clients while enhancing brand visibility in the community.
Create a Winning Culture: Foster collaboration, motivation, and high performance.
Analyze & Innovate: Use market insights to stay ahead of the competition and adapt to change.
What We Bring
Elite Income Potential: Earn $80K$100K+ in your first year based on performance.
Comprehensive Training: Get top-tier training in sales and leadershipno guesswork, just growth.
A Platform for Leaders: Join a culture that promotes from within and recognizes your impact.
Supportive Environment: Be part of a team where success is shared, and your voice matters.
Reputable Products: Offer solutions clients can trustbacked by a company that puts people first.
Work-Life Flexibility: Your dedication earns you the freedom to design your future.
What You Bring to the Table
Sales or leadership experience (B2B preferred)
Confidence in motivating and coaching a team
Strategic thinking and goal-oriented mindset
Proven track record of meeting or exceeding sales targets
A proactive, problem-solving attitude
Invest in Your Future With Life Anchor Insurance
Are you ready to take the next step in your career? If you're passionate about leadership, driven by results, and eager to grow with a company that truly invests in its peoplewe want to meet you.
Apply Now Let's Build Success Together
Your next big opportunity starts here. JoinLife Anchor Insuranceand unlock your full leadership potential.
Apply today and lead the way to a better futurefor you and your clients.
$80k-100k yearly 6d ago
Part-Time Member Service Representative - La Crescent MN
Altra 3.8
Service specialist job in La Crescent, MN
Altra Federal Credit Union is a member-owned financial cooperative committed to providing exceptional service and personalized financial solutions to our community. We pride ourselves on creating a welcoming environment where members feel valued and supported.
We are seeking a friendly, detail-oriented Part-Time Member Service Representative to join our team at the La Crescent MN office. In this role, you will be the first point of contact for our members, delivering outstanding service while handling routine financial transactions accurately and efficiently. Your positive attitude and commitment to member satisfaction will help strengthen our credit union's reputation for excellence.
What you'll do:
Greet members warmly and assist with their daily banking needs, including deposits, withdrawals, transfers, loan payments, and account inquiries
Process transactions accurately and in compliance with credit union policies and regulatory requirements
Promote credit union products and services to meet member needs and support business growth
Promote in-branch technology and assist members as needed
Maintain member confidentiality and adhere to security procedures
Resolve member questions or concerns promptly, escalating when necessary
Balance cash drawers and prepare daily reports
Support other branch functions as needed
Qualifications:
High school diploma (or equivalent) and a commitment to ongoing learning
Background in customer service. Previous financial experience would be a plus
Previous cash handling or teller experience preferred, but not required
Strong communication skills, with the ability to connect with members genuinely
Detail-oriented, professional, and tech-savvy - ready to help members with digital services
Proficient with computers and basic software applications
Ability to maintain confidentiality and handle sensitive information
Commitment to providing exceptional member service
Availability:
This position is part-time, 25- hours a week, Monday through Friday.
Main hours needed will be within the hours posted below, these hours are subject to change depending on the scheduling requirements of the office:
Wednesday - 7:15 a.m. to 5:45 p.m. or as many hours as possible
Thursday - Noon to 5:45 p.m.
Friday - 7:15 a.m. to 5:45 p.m. or as many hours as possible
Saturday - 7:30 a.m. to 12:15 p.m.
Will require some flexibility within these hours, as needed.
After training has been completed, MSRs will join the Saturday morning rotation at the La Crescent office (2-3 Saturday's a month) from 7:30 a.m. to 12:15 p.m.
Pay and Benefits:
Starting hourly pay of $19.00 ($17.00 base plus $2 MSR premium)
When bilingual in Spanish or Hmong, receive a $1.00 per hour pay premium after completing and passing the language exam.
Up to a 6% Employer-matched 401(k) + additional 3% employer contribution.
Two-week paid sabbatical every five years worked, plus four-week paid sabbatical at twenty years of service!
Paid time off, volunteer time off, paid holidays, and your birthday off (paid)!
Employee-only perks and discounts.
At Altra Federal Credit Union, you'll be part of a team that values people over profits and puts members at the heart of everything we do. We believe in creating a supportive and collaborative workplace where employees are empowered to grow, develop their careers, and make a real impact in the lives of others. By joining Altra, you'll not only gain the opportunity to build meaningful relationships with members and coworkers, but you'll also be contributing to a mission-driven organization that is dedicated to improving the financial well-being of our members and the communities we serve.
Altra is proud to be a Great Place to Work certified company seven years in a row; 92% of our employees say Altra is a great place to work! At Altra, we invest in each other and work together to make a difference in the communities we serve and to help people live their best lives! We support diversity in the workplace and are an Equal Opportunity Employer.
$17-19 hourly 60d+ ago
Client Services Specialist
Wright Insurance Agency LLC 4.2
Service specialist job in Westby, WI
Job Description
Are you a driven, outgoing, and resilient professional looking to make an impact? We are seeking a self-starter who thrives in a fast-paced, upbeat environment. If you're proactive, love connecting with people, and want to grow your career, this is the perfect opportunity for you!
Benefits
Annual Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Life Insurance
Hands on Training
Tuition Reimbursement
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan
Responsibilities
What You'll Do:
Drive Agency Growth: Use innovative marketing strategies, internal lists, and new business prospects to expand multiline households and grow the agency.
Engage with Customers: Build relationships with clients through personalized touchpoints, social media, and marketing/customer events and initiatives.
Sales & Lead Generation: Generate new business through referrals, networking, and community involvement. Close deals efficiently with consultative sales approaches.
Marketing & Branding: Enhance the agency's visibility by participating in community events, leveraging digital platforms, and hosting promotional activities.
Customer Retention: Manage existing customer relationships by providing exceptional service, upselling opportunities, and keeping clients engaged.
Requirements
Have prior sales experience.
Currently Licensed in Property, Casualty, and Life, or able to obtain an Insurance License prior to starting position.
Self-Motivated: You take initiative and are ready to own your results.
Outgoing & Positive: You bring a positive energy that connects with others.
Resilient & Persistent: No challenge is too big - you follow up and stay focused.
Great Communicator: Articulate and confident, both in person and online.
Resourceful & Tech-Savvy: Comfortable using social media and digital platforms to drive engagement.
$56k-65k yearly est. 9d ago
Customer Service Technician
Brightspeed LLC
Service specialist job in La Crosse, WI
At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.
Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.
Check us out on the web!
Job Description
Brightspeed is looking for a Customer Service Technician to join our team! As a Customer Service Technician, you will be performing installation, maintenance and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment. You will also be maintaining and repairing outside plant facilities within assigned geographic service areas. In this important role you may be required to work varying shifts that include mandatory overtime, weekends, and holidays.
As a Customer Service Technician your responsibilities will include:
* Installing, maintaining, and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment
* Performing maintenance and repair on outside plant facilities
* Climbing poles, using a shovel and pick to dig up and bury cable, working in utility access holes or controlled environmental vaults (CEV), and locating buried telephone cables
* Observing all safety rules and regulations
* Assisting other technical personnel in the performance of their duties when requested
* Actively supporting sales and marketing related activities
* Directing customer facing work and sales referrals
Qualifications
WHAT IT TAKES TO CATCH OUR EYE:
* High School diploma or equivalent experience
* Ability to distinguish colors on facilities
* Ability to handle 28 foot extension ladders (up to 75 lbs. routine work) and utility access hole covers (up to 150 lbs.)
* Ability to successfully complete service tech boot camp training, POTS/DSL installation/repair, cable splicing/maintenance, basic transmissions, air pressure, and HSI installations (self and full)
* Basic computer skills including MS Office applications
* Ability to work in confined spaces (e.g. attics, crawl spaces, utility holes)
* Ability to work aloft (e.g. ladder)
* Ability to work outside in all weather conditions and at various hours of the day/night
* A valid driver's license and satisfactory driving record
* Positive and professional appearance and demeanor when communicating the company's products and services to our customers
* Accountability/dependability (on time and on load when scheduled and serve on call as needed)
* Teamwork (technical expertise developed to complete work efficiently to achieve work group key service measures)
* Active Listening (ability to take input from customers, APS and co-workers to problem solve and improve skills)
* Ability to ask relevant questions to ensure problems are resolved quickly or to clarify information or directions
* Active Learning (curious seeker of added information and actively works to improve skills and knowledge)
Additional Information
BONUS POINTS FOR:
* Prior experience as a customer facing telecom operations technician
* Basic electricity training/certification or documented equivalent work experience
* ADSL installation/repair experience (self/full installs)
* A+/Net + Certified Required Soft Skills
#LI-MH1
WHY JOIN US?
We aspire to contemporary ways of working.
Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.
We offer competitive compensation and comprehensive benefits.
Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits.
Inclusion and belonging are at the center of our grounding belief in Being Real.
When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.
Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact taaccommodationrequests@brightspeed.com to initiate the accommodations process.
For all applicants, please take a moment to review our Privacy Notices:
* Brightspeed's Privacy Notice for California Residents
* Brightspeed's Privacy Notice
$34k-45k yearly est. 45d ago
DME Sales & Service Specialist
Winona Health 4.1
Service specialist job in Winona, MN
DME Sales and ServiceSpecialist DME 0.9 FTE, 72 Hours Per Pay Period Hours scheduled between 8 am and 5 pm, Monday through Friday Weekends: No Holidays: No On Call: No
The DME Sales and ServiceSpecialist is responsible for the sales, service, delivery, and education of durable medical equipment to the customers of Winona Home Medical.
Essential Duties & Responsibilities:
â Assist patients in the selection of available DME products.
Demonstrate and explain DME equipment for in-home use and obtain appropriate documentation. Complete pick-up and sanitation of equipment as needed.
Perform maintenance and repair of DME products per manufacturer's guidelines.
Assemble equipment and stock the retail sales floor.
Assist with the DME order intake process.
Contact eligible patients for monthly/quarterly resupply orders.
Perform POS transactions, along with opening and closing duties.
Answer customer inquiries and process patient payments via phone and walk-ins.
Other duties as delegated by management.
Supervisory Responsibilities:
No direct reports.
Essential Skills and Experience:
Required:
Effective interpersonal, time management, and organizational skills
Excellent customer service skills
Preferred:
Associate's degree in a related field of study.
Experience in DME products and services
Basic computer skills
Summary of Benefits at Winona Health:
At Winona Health, we are dedicated to offering a comprehensive and affordable benefits package for our employees and their families. While benefits may vary based on employment classification and job status, the following key benefits are available:
Health Insurance: Options for medical, dental, and vision coverage, as well as mental health support and wellness incentives
Income Protection: Short and long-term disability, plus additional benefits like accident, critical illness, hospital indemnity, legal assistance, and identity protection plans
Retirement Planning: Access to a 403(b) retirement plan with employer contributions once eligibility requirements are met
Work/Life Balance: Flexible scheduling, paid time off, and earned sick time to support personal well-being
Education & Development: Paid training, tuition reimbursement, scholarships, and sponsored seminars to foster both personal and professional growth
Employee Discounts: Special offers with local businesses, including the YMCA and cell phone providers
For more details or specific information, visit our website or contact Human Resources
Internal Applicant Policy:
It is the policy of Winona Health to work with employees in an equitable fashion regarding promotions, transfers, and position reclassifications.
Any employee wishing to apply for another available position at Winona Health must submit an application for consideration through the internal application portal. Employees requesting to change positions should have successfully completed at least six (6) months in their current position. Employees currently in the formal disciplinary process may be required to meet with the Director of Human Resources to determine eligibility to request transfer. The employee's past performance, experience, training and qualifications will be considered in transfer/hiring decisions. Consideration for transfer or promotion is not a guarantee of transfer or promotion. Employees may be given a chance to interview for a position when they meet the minimum position qualifications.
Disclaimer:
Winona Health is an equal opportunity employer. Winona Health does not refuse to hire, discharge, or discriminate against a person with respect to tenure, compensation, terms, upgrading, conditions, facilities, or privileges of employment because of race, color, creed, religion, sex, age, national origin, marital status, genetic information, status with regard to public assistance, membership in a local discrimination commission, sexual orientation, disability, veteran status, or any other prohibited basis of discrimination under applicable local, state, or federal law. Winona Health does not tolerate retaliation against any employee, patient/resident, physician, or other individuals pursuing concerns regarding Civil Rights issues. Winona Health adheres to ALL pertinent governmental policies and legislation including the Civil Rights Act of 1964, Title VII, as amended, and the Minnesota Human Rights Act.
How much does a service specialist earn in La Crosse, WI?
The average service specialist in La Crosse, WI earns between $25,000 and $58,000 annually. This compares to the national average service specialist range of $27,000 to $71,000.
Average service specialist salary in La Crosse, WI
$38,000
What are the biggest employers of Service Specialists in La Crosse, WI?
The biggest employers of Service Specialists in La Crosse, WI are: