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Service specialist jobs in Springfield, MO - 490 jobs

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  • Customer Enrollment Associate In Office

    The Nuckolls Agency

    Service specialist job in Sparta, MO

    Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
    $65k yearly 14d ago
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  • Technical Service Representative - Packaging Coatings

    Ppg Architectural Finishes 4.4company rating

    Service specialist job in Springfield, MO

    As a Technical Service Representative (TSR), you will support the Packaging Coatings segment focusing on Mid- West accounts. You will manage technical service activities used at packaging manufacturing customer's plants! The TSSR will work directly with internal and external teams to improve the performance of PPG products and work on mutually valuable projects with our customers. You will help advise overall scheduling of TSSR resources for US and Canadian (USCA) including contractors and lead major customer product Secure Launches. You will report to the USCA Technical Sales and Service Representative Manager. Key Responsibilities Manage multiple customer sites while collaborating with customers at various levels to ensure quality and expectations is meeting customer requirements. Delegate PPG coating technologies to operate successfully in and sometimes outside the established customer operating window. Handle pre-sales and/or post-sales technical support including commissioning, installation, testing and maintenance service to customers. May be asked to lead projects, assist with process improvements, and look for cost savings for the customer. Coordinate, investigate, and recommend new business tools for users as requested. Qualifications High School Diploma with a technical background in Chemistry and/or Engineering with 5+ years of proven experience in the can making industry. Experience with customer quality systems and processes. May travel extensively in support of key customer programs. #LI-REMOTE About us: Here at PPG we make it happen, and we seek candidates of the highest integrity and professionalism who share our values, with the commitment and drive to strive today to do better than yesterday - everyday. PPG: WE PROTECT AND BEAUTIFY THE WORLD™ Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit *********** and follow @ PPG on Twitter. The PPG Way Every single day at PPG: We partner with customers to create mutual value. We are "One PPG" to the world. We trust our people every day, in every way. We make it happen. We run it like we own it. We do better today than yesterday - everyday. PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression. If you need assistance to complete your application due to a disability, please email ******************. PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday. Benefits will be discussed with you by your recruiter during the hiring process. These include PTO, Dental, Health, Vision, 401k matching and Holiday time off. PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply. Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
    $30k-34k yearly est. Auto-Apply 7d ago
  • Personal Lines Customer Service Representative

    Insurance Partners 3.9company rating

    Service specialist job in Springfield, MO

    Benefits: Company parties Competitive salary Free food & snacks Opportunity for advancement Paid time off Training & development Join a team that cares about our customers and you! Insurance Partners Inc in SPRINGFIELD, Illinois, is looking for an experienced and committed individual to join our team as a Full-Time Customer Service Rep and Account Manager. In this role, you will manage insurance accounts to maintain strong business relationships and ensure customer satisfaction. You will play a vital role in managing and growing our customer base. Apply now to join our team and begin a role with excellent career growth and earning potential. Compensation: $38,000.00 - $44,000.00 per year YOUR FUTURE as an Independent Insurance Agent Starts Here If you're looking for a career that offers flexibility, job stability, competitive compensation, and more, then you've come to the right place! Working with an independent agency is a great career choice. Independent insurance agents protect our customers by providing home, auto, business, life and health insurance policies to fit their individual needs. Independent agencies are not bound to offering products from only one insurance company. Instead, we can offer customers a choice of policies from a variety of insurance companies to provide the best protection at a competitive price. The demand for insurance professionals is growing every day! Is this career right for you? This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the location, and not to Big I of Illinois Association.
    $38k-44k yearly Auto-Apply 60d+ ago
  • Sign and Graphics Production, Customer Service, Training Incl

    Fastsigns 4.1company rating

    Service specialist job in Springfield, MO

    Graphics and Sign Specialists work in a dynamic, creative and fast-paced environment to create and assemble sign and graphic products for many different business applications. Creative work is performed within the FASTSIGNS Center sign production area that is fully equipped with top-of-the-line sign-making equipment. No prior Graphics Design experience required, but basic computer skills are necessary. Position requirements include cutting printed graphics using a variety of wall cutters, saws, and Exacto blades, as well as applying the product to substrates. The Production Specialist may be required to work in the field performing installations to vehicles, and building interiors and exteriors using a ladder or mechanical lift system. Careful attention to detail utilizing work orders that outline specifics for each custom order is paramount. Cross training into the operation of laser and rotary engravers as well as wide format digital full color printing is preferred as you progress. The ideal candidate will be self-motivated, with problem-solving skills who pays very close attention to accuracy and detail. Comprehensive training in all aspects of this position will be provided. If this describes you, we encourage you to apply!
    $30k-35k yearly est. 60d+ ago
  • Relationship Specialist - Springfield, MO

    Openlane, Inc.

    Service specialist job in Springfield, MO

    Who We Are: At AFC (Automotive Finance Corporation) we fuel the entrepreneurial dream in our community. For more than 35 years, we've been committed to making dreams come true for independent car dealers. AFC's finance solutions work with more than 12,000 independent dealerships across North America freeing up cash flow to give them more time to focus on building their business. Our solutions amplify purchasing power so dealers can stock their dealership lot with vehicles their customers seek. Learn more about AFC, here: **************************** AFC is proud to be a subsidiary of OPENLANE. AFC's core business complements the other business units within the OPENLANE group of companies. For more information, visit ******************************** AFC's Core Values: Elevating Relationships. We connect deeply with our customers - celebrating their wins and supporting their struggles as if they were our own. Powered by Passion. We believe that "passion is our superpower" and that every success is built upon the commitment and perseverance of our employees. Vision-driven. We look ahead to the bigger picture so our customers can be prepared; after all, their success is our destination. Dedicated to You. We demonstrate value and appreciation by recognizing and validating each other's efforts. We stand committed to the success of our customers. We're Looking For: We are seeking a Relationship Specialist who enjoys and is energized by building relationships through meaningful interactions with current and prospective customers. You will be part of a local team responsible for providing financing (floorplanning) for independent auto dealers. You will be involved in elevating customer relationships, attracting new business, and growing AFC revenue while balancing risk. The ideal candidate will have three years of experience in customer-facing, sales, or sales support roles. Where You'll Work: The ideal candidate will reside within the Springfield, MO market and travel within their assigned territory. You Are: * Focused on Elevating Relationships: you believe integrity and honesty build long-lasting relationships; connecting with your customers as well as your peers, celebrating their wins, and supporting them through their struggles. * Powered by Passion. you are obsessed with customer service and helping our customers realize their unlimited potential. You understand our dealer's success is built upon the commitment and perseverance of your efforts. * Vision-Driven. you focus on understanding your customers' future needs and are dedicated to continuous improvement; making it easier for customers to do business while preparing for what's to come. * Dedicated. you have an unwavering "people-first" commitment to ensure success and provide support to your customers and team. You Will: * Use critical thinking to assess business and risk situations and make decisions with little oversight. * Develop an understanding of customer needs by using customer relationship management (CRM) tools and work queues. * Grow the portfolio organically and assist in promotional efforts to new and existing accounts for product campaigns and cross-platform partnerships. * Manage, service, and balance risk on customer accounts * Manage existing accounts and drive new growth opportunities. * Embrace our culture of supporting others' success as they grow in their role. Must Have's: * A minimum of three to five years of experience in customer-facing, sales, or sales support roles. * A valid driver's license with reliable and dedicated transportation. * Ability and desire to frequently travel (50-75%) within your market to support our current and prospective customer base. * Desire and experience working in a multi-faceted environment, effectively managing multiple tasks with a strong focus on productivity, and the ability to adapt. * Proficiently apply sales expertise, adapt to audiences, maintain curiosity, and effectively resolve core dealer issues. * A strong understanding of portfolio management, risk, and new business development. * Ability to work independently and autonomously when needed as well as part of a team. * Ability to use and understand technology required for your position such as mobile applications and software. * High level of accountability towards local goals and business targets. Nice to Have's: * Previous auto industry or financial services experience * Experience with Google Workspace, Salesforce, Tableau What We Offer: * Competitive pay * Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US) * Immediately vested 401K (US) or RRSP (Canada) with company match * Paid Vacation, Personal, and Sick Time * Paid maternity and paternity leave (US) * Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US) * Robust Employee Assistance Program * Employer paid Leap into Service Day to volunteer * Tuition Reimbursement for eligible programs * Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization * Company culture of internal promotions, diverse career paths, and meaningful advancement Sound like a match? Apply Now - We can't wait to hear from you!
    $34k-62k yearly est. Auto-Apply 60d+ ago
  • Relationship Specialist - Springfield, MO

    Openlane

    Service specialist job in Springfield, MO

    Who We Are: At AFC (Automotive Finance Corporation) we fuel the entrepreneurial dream in our community. For more than 35 years, we've been committed to making dreams come true for independent car dealers. AFC's finance solutions work with more than 12,000 independent dealerships across North America freeing up cash flow to give them more time to focus on building their business. Our solutions amplify purchasing power so dealers can stock their dealership lot with vehicles their customers seek. Learn more about AFC, here: **************************** AFC is proud to be a subsidiary of OPENLANE. AFC's core business complements the other business units within the OPENLANE group of companies. For more information, visit ******************************** AFC's Core Values: Elevating Relationships. We connect deeply with our customers - celebrating their wins and supporting their struggles as if they were our own. Powered by Passion. We believe that “passion is our superpower” and that every success is built upon the commitment and perseverance of our employees. Vision-driven. We look ahead to the bigger picture so our customers can be prepared; after all, their success is our destination. Dedicated to You. We demonstrate value and appreciation by recognizing and validating each other's efforts. We stand committed to the success of our customers. We're Looking For: We are seeking a Relationship Specialist who enjoys and is energized by building relationships through meaningful interactions with current and prospective customers. You will be part of a local team responsible for providing financing (floorplanning) for independent auto dealers. You will be involved in elevating customer relationships, attracting new business, and growing AFC revenue while balancing risk. The ideal candidate will have three years of experience in customer-facing, sales, or sales support roles. Where You'll Work: The ideal candidate will reside within the Springfield, MO market and travel within their assigned territory. You Are: Focused on Elevating Relationships: you believe integrity and honesty build long-lasting relationships; connecting with your customers as well as your peers, celebrating their wins, and supporting them through their struggles. Powered by Passion. you are obsessed with customer service and helping our customers realize their unlimited potential. You understand our dealer's success is built upon the commitment and perseverance of your efforts. Vision-Driven. you focus on understanding your customers' future needs and are dedicated to continuous improvement; making it easier for customers to do business while preparing for what's to come. Dedicated. you have an unwavering “people-first” commitment to ensure success and provide support to your customers and team. You Will: Use critical thinking to assess business and risk situations and make decisions with little oversight. Develop an understanding of customer needs by using customer relationship management (CRM) tools and work queues. Grow the portfolio organically and assist in promotional efforts to new and existing accounts for product campaigns and cross-platform partnerships. Manage, service, and balance risk on customer accounts Manage existing accounts and drive new growth opportunities. Embrace our culture of supporting others' success as they grow in their role. Must Have's: A minimum of three to five years of experience in customer-facing, sales, or sales support roles. A valid driver's license with reliable and dedicated transportation. Ability and desire to frequently travel (50-75%) within your market to support our current and prospective customer base. Desire and experience working in a multi-faceted environment, effectively managing multiple tasks with a strong focus on productivity, and the ability to adapt. Proficiently apply sales expertise, adapt to audiences, maintain curiosity, and effectively resolve core dealer issues. A strong understanding of portfolio management, risk, and new business development. Ability to work independently and autonomously when needed as well as part of a team. Ability to use and understand technology required for your position such as mobile applications and software. High level of accountability towards local goals and business targets. Nice to Have's: Previous auto industry or financial services experience Experience with Google Workspace, Salesforce, Tableau What We Offer: Competitive pay Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US) Immediately vested 401K (US) or RRSP (Canada) with company match Paid Vacation, Personal, and Sick Time Paid maternity and paternity leave (US) Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US) Robust Employee Assistance Program Employer paid Leap into Service Day to volunteer Tuition Reimbursement for eligible programs Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization Company culture of internal promotions, diverse career paths, and meaningful advancement Sound like a match? Apply Now - We can't wait to hear from you!
    $34k-62k yearly est. Auto-Apply 60d+ ago
  • Customer Service Advisor

    Radius Recycling

    Service specialist job in Springfield, MO

    Responsibilities include working as part of a retail sales team to provide best in class customer care. The Customer Service Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their way up through Part Sales, Parts Specialist and eventually a store Sales Lead through positive work ethics and evaluations. This is a retail sales position that requires a “can do” selling spirit and the ability to work as a team to meet the store's sales goals. The CSA will be present during all peak customer traffic periods which could include weekends, sale days, or any other occasion that would generate high customer flow into the store per the specified store schedule. The CSA will promote sales and service to customers. The CSA is expected to maintain the excellent standards of all Pick-n-Pull policies and procedures, while always being pleasant, respectful, and helpful. Essential Functions: Promote the Pick-n-Pull Safety Culture. Be a team player. Work as a member of the team to help the team achieve its goals. Maintain a high level of integrity. Provide required information to customers as they enter the store. Offer friendly and enthusiastic answers to customer questions. Follow loss prevention, risk control, quality assurance, and proper cash handling procedures at all times. Work as a team towards housekeeping, janitorial, and other duties as assigned by the task list. This can include cleaning tires, carrying batteries, mopping floors, etc. Follow all company policies and procedures. Identify when customer interaction requires assistance from management. Complete sales training and follow the Pick-n-Pull 5 Step Sales Model. Engage in continuous training and education in all areas of the Pick-n-Pull business. Additional duties as assigned. Qualifications: Must work safely at all times. Must have good people skills with an outgoing friendly positive attitude. Able to work retail hours including overtime, weekends and holidays. Must have reliable means of transportation. Must be able to read, write, and speak in the English language. Bilingual in Spanish a plus, but not required. Be proficient in automotive part/product identification and recognize parts and how they relate to our customer receipts. Follow company dress code policy, maintaining a well groomed, neat appearance so as to create a favorable impression with customers. Previous experience in a retail environment preferred but not required. Physical Activities Required to Perform Essential Functions: Standing, lifting, walking, bending, and stretching are required regularly to perform customer care, product relocation and placement, and environmental health and safety functions. Manual dexterity to maintain the housekeeping of the facility by mopping, sweeping, etc. In conjunction, but not limited to, assigned task list duties. Vision must be sufficient to perform job functions safely as described above. Able to work on feet (stand and walk) for assigned work shift. Job Conditions: Exposure on a regular basis to outdoor weather conditions. Exposure to occasional noisy conditions and machinery operation. PLEASE NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. All U.S. applicants must be 18 years of age or older and all Canada applicants must be 16 years of age or older. Radius Recycling participates in e-verify for all U.S. new hires. An offer of U.S. employment by Radius Recycling or any of its subsidiaries is contingent on the satisfactory completion of a post-offer drug screen and background check. All new hires must review and sign an Arbitration Agreement. This applies to all U.S. non-union employees. As an Equal Opportunity Employer, Radius Recycling does not discriminate on the basis of race, religion, color, sex, marital status, disability status, national origin or ancestry, veteran status, age, prior industrial injury, sexual orientation, genetic information, or any other protected status under local, state or federal law.
    $26k-34k yearly est. 60d+ ago
  • Certified Peer Specialist - Recovery Services

    Brightli

    Service specialist job in Springfield, MO

    Job Title: Certified Peer Specialist Department: Recovery Services Company: Preferred Family Healthcare or Burrell Behavioral Health (company subject to availability) Excited to grow your career? We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our success. Job Summary: As a Certified Peer Support Specialist, you'll team up with mental health professionals to offer assistance and guidance to individuals on their recovery journeys. Drawing from your personal recovery experience, ignite clients' spirits, extend emotional backup, and assist them in crafting winning strategies. Collaborate with the treatment team, family members, and community organizations to ensure comprehensive care and support for our cherished clients. The Certified Peer Support Specialist position offers… All-Inclusive Employee Benefits Package- A robust full-time employee benefits package encompassing health, dental, vision, retirement, disability, life insurance, wellness program, and more Telemedicine - 24/7 phone, web, or mobile app medical, behavioral health, & dermatology visits Employee Assistance Program- 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost Paid Time Off - 29 days per year including vacation & holiday pay Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting healthy, joyful workforce engagement Key Responsibilities: Share your personal recovery story to inspire and motivate clients Provide emotional support and validation to clients Help clients identify their strengths and personal resources to aid in their recovery Collaborate with the treatment team to develop individualized treatment plans Assist clients in setting goals and imagining future possibilities Provide information about community resources and services Attend community activities with clients and/or accompany them to appointments Maintain accurate records and reports of client progress and activities Education and/or Experience Qualifications: High School Diploma/GED Valid driver's license + commendable recent driving record Required License/Certification: Certified Missouri Peer Specialist (must have completed the certification program) More information on obtaining certification as a Peer Specialist: **************************** Position Perks & Benefits: Paid time off: full-time employees receive an attractive time off package to balance your work and personal life Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more Top-notch training: initial, ongoing, comprehensive, and supportive Career mobility: advancement opportunities/promoting from within Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness Brightli is on a Mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace. We are an Equal Employment Opportunity Employer. Preferred Family Health Care is a Smoke and Tobacco Free Workplace.
    $30k-48k yearly est. Auto-Apply 57d ago
  • Customer Service Advisor - Migrant Help

    Maximus 4.3company rating

    Service specialist job in Springfield, MO

    Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance. 12pm - 8pm 1pm - 9pm 2pm - 10pm. Start date: Monday 19th January 2026. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives. 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00
    $27k-32k yearly est. 2d ago
  • Customer Service and Sales Associate

    Hertz 4.3company rating

    Service specialist job in Springfield, MO

    The Customer Service and Sales Associate is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This sales commissioned team member provides world class customer service and professionally and effectively sells Hertz products and services to meet the customer's travel and insurance replacements needs. Wage: $17.00/hr For full-time opportunities Hertz also provides world class benefits, which include: Medical, Dental, and Vision Insurance Life Insurance Paid Time Off 401(k) Retirement Plan Employee Discounts Responsibility of a Sales and Service Associate includes: Effectively communicate and offer ancillary products and services to enhance customer's travel experience. Strong emphasis on selling and revenue maximization on core products such as, but not limited to, options to waive customer's responsibility of damage, fuel options and vehicle upsells. Achieve personal sales goals while supporting the goals of the team. Work in a fast-paced sales environment, providing helpful, quality service and sales, while enhancing the customer's rental experience. Convert phone shops to reservations and rentals Creating a positive customer service experience by listening to and identifying customer needs Engaging customers in a courteous professional manner and ensuring overall customer satisfaction and service Maximize revenue opportunities with customers by actively soliciting business after every rate quote, addressing/overcoming customer objections to placing a reservation, utilizing various sales techniques as appropriate to obtain every possible booking. Assist customers with various post rental inquiries that involve the rental and billing process. Viewing every customer contact as a sales opportunity and soliciting reservations on customer service calls. Skills/Experience: Demonstrate good communication skills both written and oral. Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply. Have the competitive drive and confidence to succeed in a commission-based environment. Work in a fast-paced environment with a variety of tasks. Excellent organizational and time management skills. Demonstrate sales, professionalism and interpersonal skills. Show a high level of ownership, accountability and initiative. Show proven experience of working well within a team. Work flexible shifts including weekends and holidays; and work overtime as required. Work outdoors during all weather conditions. Stand for long periods of time. Qualified applicants will have the following: A valid driver's license with record in good standing Ability to drive and operate vehicles Fluency in English 1-2 years of customer service and sales experience. Physical Requirements: Applicant must possess all auditory, speaking and communicating capabilities necessary to complete the responsibilities detailed above. The essential functions of this position include, but are not limited to, the following: sitting, standing, walking, bending and twisting, climbing, driving, pushing and pulling, speaking, hearing, writing, lifting, typing, filing, seeing, reading and the ability to use a computer, telephone, calculator, copy machine and fax machine.
    $17 hourly Auto-Apply 41d ago
  • Customer Service Rep(09577) - 4032 W Republic Rd

    Domino's Franchise

    Service specialist job in Battlefield, MO

    ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! JOB REQUIREMENTS You must be 18 years of age or older. General job duties for all store team members • Operate all equipment. • Stock ingredients from delivery area to storage, work area, walk-in cooler. • Prepare product. • Receive and process telephone orders. • Clean equipment and facility approximately daily. • Make and label boxes Training Orientation and training provided on the job. Communication Skills Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills • Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). • Must be able to make correct monetary change. • Verbal, writing, and telephone skills to take and process orders. • Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. • Ability to enter orders using a computer keyboard or touch screen. WORK CONDITIONS Exposure to: • Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. • In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. • Sudden changes in temperature in work area and while outside. • Fumes from food odors. • Exposure to cornmeal dust. • Cramped quarters including walk-in cooler. • Hot surfaces/tools from oven up to 500 degrees or higher. • Sharp edges and moving mechanical parts. SENSING • Talking and hearing on telephone. • Near and mid-range vision for most in-store tasks. • Depth perception. • Ability to differentiate between hot and cold surfaces. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions. PHYSICAL REQUIREMENTS including, but not limited to the following: Standing: Most tasks are performed from a standing position. Walking: For short distances for short durations. Surfaces include ceramic tile bricks with linoleum in some food process areas. Height of work surfaces is between 36 and 48. Sitting Paperwork is normally completed in an office at a desk or table. Lifting • Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. • Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. • Cases are usually lifted from floor and stacked onto shelves up to 72 high. Carrying • Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. • Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. • Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing • To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24- 30 and requires a force of up to 7.5 pounds to push. • Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls and perform maintenance. Stooping/Bending • Forward bending at the waist is necessary at the pizza assembly station. • Toe room is present, but workers are unable to flex their knees while standing at this station. • Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. • Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Crouching or squatting may be performed occasionally to stock shelves and to clean low areas. Reaching • Reaching is performed continuously; up, down and forward. • Workers reach above 72occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. • Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. • Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Hand Tasks • Eye-hand coordination is essential. Use of hands is continuous during the day. • Frequently activities require use of one or both hands. • Shaping pizza dough requires frequent and forceful use of forearms and wrists. • Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. • Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. • Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Additional Information Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
    $27k-35k yearly est. 7d ago
  • Employee Services Specialist

    Russell Cellular 3.6company rating

    Service specialist job in Battlefield, MO

    Why Russell Cellular? Starting pay is $15 hourly! Health, dental, vision, and life insurance as well as paid sick days Employer matched 401K after 1 year Listed in Inc. 5000's Fastest Growing Private Companies in America for 9 consecutive years and inducted into the Inc. Hall of Fame in 2018 Employee Assistance Programs 750+ locations in 43 states employing 2,600+ employees Verizon Sales discounts, sales contests and incentives Opportunity for growth and advancement through training Flexible scheduling Community involvement opportunities A Russell Cellular Human resource Specialist is not only a member of the RC family, but someone that helps to create an employee experience that surpasses all other companies. What will you do in your role A Human Resources specialist will be expected to complete the following, but not all inclusive, list of tasks/assignments: Assist Human Resources Manager with updating policies and procedures when necessary Onboard new hires in various computer applications and systems Assist with benefit enrollments and administration Timekeeping and payroll related duties Administrative duties such as answering a high level of phone calls, e-mail, and paperwork Updating and auditing various systems with current employee data Develop and maintain a strong knowledge of company products and services Develop and maintain knowledge of Russell Cellular and Verizon Wireless policies and procedures Assist with miscellaneous tasks and ongoing projects Minimum qualifications required: High School Diploma or GED required Two years of HR experience preferred Ability to work minimal weekends and holidays depending on the needs of the department Excellent Computer/Microsoft office skills Able to work within a fast-paced environment Strong attention to detail Strong problem solving and organizational skills Possess strong analytical skills Excellent verbal/writing communication skills Ability to work independently and multi-task Ability to work as part of a dynamic team and be flexible Professional appearance Willingness to learn and take on new projects/responsibilities/tasks Able to maintain high level of confidentiality Ability to multi-task and prioritize Russell Cellular is a Verizon Authorized Retailer that has been in business since 1993. We are a part of Verizon's Major program and were awarded Verizon Wireless Partner of the Year for 2018. With over 750+ locations, across 43 states, and 2,600+ team members, our mission is to provide the best wireless experience to every customer, every time. As you will be the face of our team, we will offer you uncapped earning potential and opportunities for advancement. Come and join us and be a part of the Russell Cellular success! Equal Opportunity Employer Statement Russell Cellular is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Russell Cellular makes hiring decisions based solely on qualifications, merit, and business needs at the time.
    $15 hourly 5d ago
  • Field Service Associate - 1099 Contractor

    Arbill Industries, Inc. 3.8company rating

    Service specialist job in Springfield, MO

    The Field Service Associate (1099 Contractor) will represent Arbill to the Safety and Operations teams at a client site. The Field Service Associate will manage Arbill-owned inventory that is stored onsite at the facility, including restocking, receiving, inventory counts and resupply. The Field Service Associate will also be tasked with identifying opportunities on site for growth and will coordinate with the Safety Advisor managing the relationship. To be the face of Arbill and brand ambassador while engaging customers. The Field Service Associate shares a collective team goal of providing an exceptional customer experience. Exceptional customer experience is achieved by executing timely, accurate, and complete VMI counts and vending machine replenishments. The Associate communicates directly with the customer- providing timely and accurate information. The Associate also communicates directly with the sales operations/client relations group and operations management as needed. Assigned tasks are completed with a Can Do and Respectful attitude. Job Duties * Pack, unpack, and mark stock items using identification tag, stamp, or electronic marking tool or other labeling equipment * Put away- ability to accurately move received product to storage bins. Replenish inventory to pick bins, VMI shelving, vending equipment * Identify incorrect/short shipped items and immediately notify supervisor * Inventory Management- ability to identify, count, and verify on hand inventory. Updates inventory counts in systems, spreadsheets, vending equipment. * Identify opportunities for revenue growth and coordinate with Safety Advisor and on-site management * Work independently, maintain predetermined daily schedule. * Mechanically inclined, ability to perform basic maintenance, and trouble shoot. * Communicate with on-site management, on-site technical personnel, on-site end users, Arbill support staff and Arbill Management. * Provide any necessary training for use of vending equipment for on-site end users * May operate forklift or other machinery in order to complete tasks * Coordinate with Client Relations group on management and execution of client needs/requests, ie: management of cases in Microsoft Dynamics (CRM), P21 (ERP), and ASD (vending interface) Requirements * High School Diploma and/or GED equivalent * At least 3 years' experience working in a warehouse environment. * Comfortable working in a fast-paced environment * Previous VMI/Vending experience preferred * Valid Driver's License and Reliable Transportation and ability to travel between sites * Must be able to successfully complete background check and drug screen
    $27k-31k yearly est. 11d ago
  • Account Service Representative

    Wil Fischer Companies

    Service specialist job in Springfield, MO

    Account Service Representative Department: Sales Reports to: Department Team Leader Hours: Monday - Friday Pay: $18/hour Mileage: Personal vehicle is used and paid mileage Job Description: Account Service Representatives are responsible for producing maximum sales and distribution of draft and/or package products and providing quality service to all customers on an assigned route. The Account Service Representative's primary duties include implementation of approved Company programs and policies that will result in the achievement of sales volume and merchandising goals while effectively presenting the Company's brands to the retailer and the consumer. The Account Service Representative is expected to monitor and control inventory levels for each account by conducting a physical inventory and restocking all coolers and in-store space and displays to provide maximum availability of products while maintaining quality control and freshness standards. The Account Service Representative is responsible for maintaining and updating all Point-of-Sale materials at each retailer's location. The Account Service Representative is responsible for maintaining current knowledge of all supplier brands and packages, pricing information, and promotional/marketing activities. The Account Service Representative is responsible for maintaining strong, productive relationships with all customers to facilitate sales and complete required surveys Servicing includes, but is not limited to moving and lifting of 25 - 35lbs during rotation, merchandising, and storing our products. The following factors, among others, will be considered when selecting the successful candidate(s) for this position. Market Knowledge Marketing Program Execution Product Sales/Results Merchandising Skills Communication Relationships with Customers Quality Assurance Qualifications: High school education required Computer knowledge 21+ years of age Safe driving record Class E License Vehicle Insurance Highly self-motivated with a positive attitude Ability to work with little supervision Ability to repetitively pull, push, bend, squat, twist, crawl, climb, walk, and reach above head height. Experience: Customer service experience preferred Benefits Included! Affordable Health Insurance Dental Insurance Vision Insurance 5 Paid Holidays Vacation Time 401K Matching Gym Reimbursement Program Free Wellness Program Note: Duties of all positions may be adjusted as needed to meet business objectives.
    $18 hourly 60d+ ago
  • Account Service Representative - Mileage Paid!

    Wil Fischer Distributing Companies

    Service specialist job in Springfield, MO

    Schedule: Monday-Friday Pay: Starting at $37,440/year salary + Monthly Commission + Annual Incentives Mileage Reimbursement Are you a people-person who enjoys working independently and being on the move? Start your career with a growing beverage distributor offering guaranteed base pay , uncapped commission , annual incentives , and some of the lowest-cost health insurance in the industry. If you're 21+, ready to build relationships with local retailers, and want a job where no two days are the same , we want to hear from you! What You'll Do: Visit local retail accounts on a set route each day (home every night!) Build relationships with store managers and staff Take product inventory and restock shelves, coolers, and displays Maximize visibility of our top beverage brands Maintain fresh product rotation and clean, attractive merchandising Stay informed on pricing, promotions, and brand updates Lift/move cases of product (25-35 lbs) and work hands-on in the field What Makes You a Great Fit: 21+ with a valid driver's license Safe driving record and current auto insurance Strong self-motivation and time management Friendly, professional, and customer-service driven Able to bend, twist, lift, squat, and climb as needed Bonus if You Have: Customer service or route sales experience Familiarity with the beverage industry or merchandising Why Join Us? Our team members have a great total rewards package : Bi-weekly Commission + Year-Round Incentives Extremely Affordable Health Insurance Dental & Vision Insurance Disability & Accident Insurance 6 Paid Holidays + Vacation Time Gym Reimbursement Program Free Wellness Program 401(k) with Company Match 📋 Quick Apply Requirements: Pass drug screen, physical, and background check Provide your own vehicle and auto insurance (we reimburse mileage that covers additional insurance coverage, gas, and maintenance!) Must be able to perform physical tasks required in merchandising Apply now to start your route toward a rewarding and steady career!
    $37.4k yearly Auto-Apply 7d ago
  • Customer Service Specialist

    Crete Professionals Alliance

    Service specialist job in Springfield, MO

    Abacus!, is hiring! Abacus! is an independent, full-service accounting and advisory firm specializing in accounting and consulting services for businesses and individuals. Join a rapidly growing organization with a strategic vision and dynamic plan We are seeking a Customer Service Specialist to join our team. We are committed to fostering a supportive and inclusive workplace where every team member can thrive. Apply today to be part of a company that values its people and their contributions! Objective: The Customer Service Specialist is responsible for resolving IRS and state tax notices, supporting clients through audit processes, and ensuring full tax compliance. This role serves as a liaison between clients and tax authorities, provides strategic advice on penalty relief and compliance issues, and ensures timely, accurate resolution of all tax-related correspondence. The ideal candidate is detail-oriented, experienced in audit defense, and skilled in delivering proactive, compliant solutions to reduce clients' tax burdens and improve their overall financial stability. Essential Functions: Analyze IRS and state tax notices, prepare accurate responses, and determine required actions for resolution. Represent clients in correspondence and negotiations with the IRS and state authorities to resolve penalties, notices, and audits. Prepare audit defense files, collect documentation, and provide guidance on audit expectations and strategies. Conduct technical research to develop compliant responses and identify resolution opportunities. Identify and apply for penalty abatements, tax relief programs, and settlement options. Maintain accurate records of tax notice responses, resolutions, and client communications. Collaborate with internal departments to support integrated tax resolution strategies. Recommend and implement process improvements for handling tax notices and audit cases. Educate clients on notice triggers and compliance practices to prevent recurring issues. Utilize tax software and digital tools to manage client cases efficiently and compliantly. Competencies: Notice Review & Response: Analyze and respond to federal and state tax notices with precision and in compliance with current regulations. Client Advocacy: Serve as the primary contact with tax authorities, representing client interests in audits, correspondence, and negotiations. Audit Preparation: Prepare supporting documentation and coach clients through audit-related processes and expectations. Tax Research & Strategy: Use authoritative tax research tools to develop defensible strategies and support responses. Penalty Abatement: Identify opportunities for penalty relief and manage the preparation and filing of abatement requests. Documentation & Compliance: Maintain detailed records of all correspondence, filings, and outcomes to meet compliance requirements. Cross-Functional Collaboration: Partner with tax, legal, and financial departments to provide a holistic, client-focused resolution experience. Supervisory Responsibility This position has no supervision responsibilities. He or she will have the Senior Tax Resolution Specialist as a supervisor. Position Expectations & Work Environment This is a full-time hourly non-exempt position. While performing the duties of this job, the employee works normal office hours (with guilt-free flexibility). Some weeks over 40 hours will be required. Location & Travel Based in Springfield, MO, but also serve employees in all Abacus! physical locations and those working remotely. Required Education & Experience Preferred Bachelor's degree in Accounting, Finance, or a related field. Enrolled Agent preferred. Physical Demands The physical demands described are representative of those necessary for an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This does not list all the duties of the job. You may be asked to perform other assignments and duties. You will be evaluated in part based on your performance of the tasks listed in this job description. Abacus!, one of the fastest growing firms in the regional area, is wholly dedicated to helping our clients achieve their financial objectives while also allowing our employees to reach their greatest potential. Our team of Abacus Professionals provide a distinctive level of service in tax, audit, accounting, and business consulting. Our passion for our clients and employees is the driving force behind all our work and the reason we are recognized as an entrepreneurial leader. Your Abacus Experience: You'll find that things are distinctively different here at Abacus, and we're proud of it. We center on one key component: people. We foster an environment of growth, trust, and confidence and you'll see it in daily interactions, hear it regular conversations, and live it as part of our Abacus Culture. Our Award-Winning Firm: We're proud to be recognized by local, regional, and national organizations for our distinctive culture, great work environment, and our focus on ethics, quality and economic impact. Abacus' distinctions include: Inside Public Accounting's Top 300 Firm in the U.S. #280 - 2024, 2025 An Inside Public Accounting's Fastest Growing Firm in the U.S. - 2024 Accounting Today's No. 16 Fastest-Growing Firm in the U.S. - 2024 An Accounting Today's Top Regional Leader in the Midwest - 2023, 2024 Inside Public Accounting's Best of the Best Firms - 2023 A Biz 417's Best Place to Work - 2021, 2022, 2023, 2024, 2025 An Accounting Today's Top 100 Best Firms to Work For - 2009, 2010, 2020 2021 Better Business Bureau Torch Award Recipient - highlighting ethics and quality Finalist for Springfield Business Journal's Economic Impact Awards - 2021, 2023 Website: AbacusPro.com “Abacus!”, an independent member of the Crete Professionals Alliance, is the brand name under which Abacus CPAs, LLC and Abacus Business Consulting, LLC provide professional services. Abacus CPAs, LLC and Abacus Business Consulting, LLC practice as an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable laws, regulations, and professional standards. Abacus CPAs, LLC is a licensed independent CPA firm that provides attest services to its clients, and Abacus Business Consulting, LLC provide tax and business consulting services to their clients. Abacus Business Consulting, LLC is not licensed as a CPA firm. The entities falling under the Abacus! brand are independently owned and are not liable for the services provided by any other entity providing the services under the Abacus! brand. Our use of the terms "our firm" and "we" and "us" and terms of similar import, denote the alternative practice structure conducted by Abacus CPAs, LLC and Abacus Business Consulting, LLC. Crete Professionals Alliance is an equal opportunity employer, considering all applicants for employment regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, sexual orientation, genetic information, or any other characteristic protected by state of federal law. #LI-JL1
    $26k-34k yearly est. Auto-Apply 60d+ ago
  • Customer Care Specialist / Seasonal

    Mosquito Joe

    Service specialist job in Springfield, MO

    Mosquito Joe of Springfield is Hiring! Mosquitos suck, but your job doesn't have to! At Mosquito Joe of Springfield, our mission is to make outside fun again. We provide mosquito control services to residential and commercial customers and we are looking for a Customer Care Specialist to join our team! About the job: The Customer Care Specialist answers the phone and provides delightful service to our customers by assisting with scheduling, answering questions, solving problems, and signing up new customers. They know all Mosquito Joe services and policies, and communicate to customers the expectations, procedures and tips applicable to the service being provided. They're our "Joe's In The Know. The Customer Care Specialist is a seasonal job, early spring through late fall, with possibility for extension through the winter. Business hours are M-F, 8am-5pm. . .give or take. Some days we start earlier, some days we end later depending on weather and customer needs. What we offer: We'll provide the training that will make you an expert in mosquito and the systems we use to deliver services to customers, along with a fun team and generous referral bonuses. Our owners are passionate about creating a work environment where employees can thrive. What you bring to the table: Our Customer Care specialist must be friendly, professional, honest, and enjoy delivering excellent service to our customers. We look for people who can work independently, make decisions on the fly and who are detail-oriented. Our ideal candidate has 2-3 years of experience in delighting customers over the phone, strong computer skills (Email, DropBox, MS Office, etc), and excellent administrative skills. Flexible and adaptable work schedule is a plus. Basic pest control knowledge is a bonus. Diversity commitment Mosquito Joe of Springfield is committed to creating and maintaining a workplace where all employees have an opportunity to participate and contribute to the success of the business, and are valued for their skills, experience, and results. In recruiting for our team, we welcome the unique contributions that you can bring in terms of your culture, ethnicity, race, sex, gender, nation of origin, age, veteran's status, color, religion disability, sexual orientation and beliefs. Think you've got the mojo for this job? If you've read this far, maybe you should give us a buzz (pun intended). We look forward to hearing from you! When you put on a Mosquito Joe uniform, you become part of the family-a group of people committed to excellent customer service and passionate about making the outdoors a place that's fun for everyone. Working for our franchises means they'll take care of you the way they take care of their own family and friends. Because Mosquito Joe is not just a company that focuses on getting rid of pesky bugs, we're a company that focuses on people, and creating a work culture of respect, integrity, and fun is just as important as serving our customers. *All independently owned and operated franchised businesses operate under the service brands' marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Mosquito Joe franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.
    $28k-34k yearly est. Auto-Apply 60d+ ago
  • Enrollment Services Representative I

    Lincoln Land Community College 2.9company rating

    Service specialist job in Springfield, MO

    The Enrollment Services Representative I makes an impact where student success begins by providing front-line, student-centered support across Enrollment Services. This role assists students by answering questions, explaining processes, and guiding them to the appropriate departments. Responsibilities include supporting admissions, registration, records, testing, and financial aid processes; processing credit and non-credit registrations and transcripts; scheduling appointments; proctoring exams; and assisting staff with daily operations and special projects. The ideal candidate demonstrates strong customer service skills, attention to detail, a positive attitude, and a team-oriented approach while maintaining student confidentiality. As a staff member at LLCC , you can look forward to 23 paid holidays a year, including 2 weeks at the end of the calendar year and one week in March for mid-semester break; 12 Fridays off in the summer; and 2 personal days, 15 sick days, and starting with 10 vacation days per year. LLCC staff, their spouse and qualified dependent children are eligible to use the tuition waiver on credited courses. Staff can also enjoy free access to our on-campus fitness center. LLCC is a positive, team-oriented environment supportive of staff development. You can view all benefits on our website . Come join our team and experience success at LLCC ! Minimum starting salary will be no less than $41,505 per year with an excellent benefit package. LLCC strives to create an inclusive workplace and environment for our students, faculty, and staff. We are seeking applicants from all backgrounds and experiences to ensure we create a diverse workforce and learning environment. Required Qualifications Associates degree OR two years of relevant office/customer service experience. Employment is contingent upon the successful completion of a criminal background check. Work Schedule Monday - Friday, 8AM-5PM
    $41.5k yearly 34d ago
  • SecureCom Wireless Customer Service Representative

    Digital Monitoring Products, Inc. 4.0company rating

    Service specialist job in Springfield, MO

    The SecureCom Wireless Customer Service Representative supports customers with rate plan selection, cellular modem activations and deactivations, and billing inquiries. Qualifications: * High school education or equivalent preferred. * A minimum of 2 years of previous experience in customer service is preferred. * Previous experience using various office equipment, including keyboarding, Excel, and Word. * Possesses the ability to communicate effectively and professionally. * Ability to keep information confidential. * Be punctual, have a good work attitude, and work cooperatively with others in the department and company. * Accept and benefit from constructive feedback. * Any other relevant, equivalent combination of training and experience. Typical Duties and Responsibilities: * Deliver daily operational support to SecureCom Wireless customers, including activations and deactivations of cellular devices, communication programming assistance, rate plan guidance, and billing research and resolution. * Collaborate closely with the Customer Support Manager to resolve escalated service-related issues. * Partner with the DMP Accounts Receivable team to address account-related matters and communicate status updates for SecureCom Wireless customers. * Maintain accurate, organized, and up-to-date customer records in accordance with company standards. * Assist Inside Sales and Customer Service teams as business requires. * Comply with the DMP Data Classification Standards and ensure proper handling of sensitive information. * Adhere to all company policies and procedures while proactively identifying opportunities to improve efficiency, reduce cycle time, and eliminate waste, with a strong focus on customer satisfaction. * Perform additional related duties as assigned, including cross-training or providing instruction to colleagues and supporting other departments when needed. EOE/Vet/Disabled
    $27k-34k yearly est. 1d ago
  • Customer Service Representative

    Bug Zero Inc.

    Service specialist job in Springfield, MO

    Job Description Customer Service Representative Pay: $37,000-$42,000 first-year earnings Schedule: Monday-Friday, 8:00 AM-5:00 PM (No weekends!) Who We Are At Bug Zero, we've been protecting homes and businesses for over 35 years. We pride ourselves on exceptional customer service, strong relationships, and reliable pest management solutions that give our clients peace of mind. What You'll Do As a Customer Service Representative, you'll be a key part of our daily operations and customer experience. Responsibilities include: Answering inbound calls with professionalism and care Scheduling and coordinating technician routes Assisting current and prospective clients Promoting Bug Zero services Resolving client concerns and problem-solving Assisting with Accounts Receivable Performing administrative tasks as needed What We're Looking For At least 2 years of customer service experience Stable work history Friendly, professional phone presence Strong organization and attention to detail Proficiency with MS Office, email, internet, and CRM software Positive, customer-focused attitude What We Offer Competitive pay with growth incentives Medical, dental, vision, and life insurance Retirement plan with company match Paid holidays, vacation, and personal days Supportive, team-oriented work environment Bug Zero is an Equal Opportunity Employer and maintains a Drug-Free Workplace. Apply today and join a company that values customer service and long-term careers.
    $37k-42k yearly 24d ago

Learn more about service specialist jobs

How much does a service specialist earn in Springfield, MO?

The average service specialist in Springfield, MO earns between $24,000 and $59,000 annually. This compares to the national average service specialist range of $27,000 to $71,000.

Average service specialist salary in Springfield, MO

$38,000

What are the biggest employers of Service Specialists in Springfield, MO?

The biggest employers of Service Specialists in Springfield, MO are:
  1. Valvoline
  2. Burrell Behavioral Health
  3. Brightli
  4. Missouri State University
  5. Jordan Valley Community Health Center
  6. Jordan Valley Medical Center
  7. Russell Cellular
  8. Great Southern Bank
  9. Springfield
  10. Getaway Travel Agency
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