Service supervisor vs certified medical technician

The differences between service supervisors and certified medical technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a service supervisor, becoming a certified medical technician takes usually requires 6-12 months. Additionally, a service supervisor has an average salary of $52,539, which is higher than the $38,859 average annual salary of a certified medical technician.

The top three skills for a service supervisor include patients, cleanliness and safety procedures. The most important skills for a certified medical technician are patients, vital signs, and CPR.

Service supervisor vs certified medical technician overview

	Service Supervisor	Certified Medical Technician
Yearly salary	$52,539	$38,859
Hourly rate	$25.26	$18.68
Growth rate	6%	5%
Number of jobs	77,954	164,424
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 53%	Bachelor's Degree, 28%
Average age	47	44
Years of experience	6	12

What does a service supervisor do?

A customer service supervisor's role is to oversee a team of customer service workers, ensuring their efficiency when it comes to engaging and assisting clients, all in the joint effort to boost sales and improve the client base. Aside from leading and supervising colleagues, a customer service supervisor must prepare progress reports about the team's workflow, set goals, devise strategies, verify all return refund operations, and coordinate with other managers and supervisors outside the unit. Furthermore, they must also handle calls and other forms of correspondence, building rapport while lending a helping hand.

What does a certified medical technician do?

Certified Medical Technicians are specialists in medical diagnoses by performing laboratory testing and analysis for hospitals and physicians. Their duties include lab sanitization to prepare for testing and collection, recording medical samples for testing, specimen preparation, blood drawing for donation and testing, and assisting physicians with sample collection as well as equipment handling in surgical rooms. They must also understand how to use complex and sensitive testing equipment such as cell counters, analyzers, microscopes, and centrifuges.

Service supervisor vs certified medical technician salary

Service supervisors and certified medical technicians have different pay scales, as shown below.

	Service Supervisor	Certified Medical Technician
Average salary	$52,539	$38,859
Salary range	Between $34,000 And $80,000	Between $28,000 And $53,000
Highest paying City	New York, NY	Denton, TX
Highest paying state	New York	Alaska
Best paying company	Apple	Favorite Healthcare Staffing
Best paying industry	-	Health Care

Differences between service supervisor and certified medical technician education

There are a few differences between a service supervisor and a certified medical technician in terms of educational background:

	Service Supervisor	Certified Medical Technician
Most common degree	Bachelor's Degree, 53%	Bachelor's Degree, 28%
Most common major	Business	Nursing
Most common college	California State University - Bakersfield	University of Connecticut

Service supervisor vs certified medical technician demographics

Here are the differences between service supervisors' and certified medical technicians' demographics:

	Service Supervisor	Certified Medical Technician
Average age	47	44
Gender ratio	Male, 54.1% Female, 45.9%	Male, 20.4% Female, 79.6%
Race ratio	Black or African American, 9.9% Unknown, 4.7% Hispanic or Latino, 19.0% Asian, 5.3% White, 60.5% American Indian and Alaska Native, 0.6%	Black or African American, 15.9% Unknown, 5.0% Hispanic or Latino, 14.6% Asian, 10.0% White, 53.8% American Indian and Alaska Native, 0.8%
LGBT Percentage	8%	8%

Differences between service supervisor and certified medical technician duties and responsibilities

Service supervisor example responsibilities.

Manage migrations from in-house to third party to SharePoint (SPS/WSS/CMS) architectures.
Monitor integration orders and product allocation, insuring the department's SLA's are achieved.
Manage night and day sort for DHL with routes run by union couriers and independent contract couriers.
Handle print queue issues, manage PC loaner program, and manage the PC refresh for the office.
Manage the rig up, pumping, and rig down of high pressure and high rate frac jobs.
Manage major plastic injection mold tool refurbishment and part bank build program for the top selling A/C recovery unit.

Certified medical technician example responsibilities.

Maintain the cleanliness of storage areas, trays, centrifuges, refrigerators, freezers and work area.
Administer medications to patients according to their medication record as scheduled, as needed according to physician orders.
Perform laboratory test and procedures in areas including chemistry, hematology, urinalysis, coagulation, serology, and bacteriology.
Perform first aid and apply CPR when necessary.
Perform first aid or CPR during medical emergencies until paramedics arrive.
Assist the residents in their ADL needs and prepare their meals.

Service supervisor vs certified medical technician skills

Common service supervisor skills

Patients, 11%
Cleanliness, 7%
Safety Procedures, 6%
Patient Care, 5%
Direct Supervision, 5%
Professional Development, 4%

Common certified medical technician skills

Patients, 17%
Vital Signs, 12%
CPR, 8%
Administer Medications, 7%
Resident Care, 6%
HIPAA, 6%

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Service Supervisor vs Certified Medical Technician

Updated January 8, 2025

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