Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
The differences between service supervisors and client service supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a service supervisor and a client service supervisor. Additionally, a service supervisor has an average salary of $52,539, which is higher than the $48,789 average annual salary of a client service supervisor.
The top three skills for a service supervisor include patients, cleanliness and safety procedures. The most important skills for a client service supervisor are background checks, customer satisfaction, and cash handling.
| Service Supervisor | Client Service Supervisor | |
| Yearly salary | $52,539 | $48,789 |
| Hourly rate | $25.26 | $23.46 |
| Growth rate | 6% | 10% |
| Number of jobs | 77,954 | 75,154 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 53% | Bachelor's Degree, 63% |
| Average age | 47 | 47 |
| Years of experience | 6 | 6 |
A customer service supervisor's role is to oversee a team of customer service workers, ensuring their efficiency when it comes to engaging and assisting clients, all in the joint effort to boost sales and improve the client base. Aside from leading and supervising colleagues, a customer service supervisor must prepare progress reports about the team's workflow, set goals, devise strategies, verify all return refund operations, and coordinate with other managers and supervisors outside the unit. Furthermore, they must also handle calls and other forms of correspondence, building rapport while lending a helping hand.
A client service supervisor oversees and spearheads the efforts put into providing an efficient service to clients. They are primarily in charge of managing a company's client service team, monitoring their progress to ensure a smooth workflow and client satisfaction. Their responsibilities include setting goals and objectives, overseeing budgets and schedules, developing strategies to optimize operations, and assisting staff in complicated situations. Above all, a client service supervisor must address issues and concerns, resolving them promptly and efficiently while adhering to the company's policies and regulations.
Service supervisors and client service supervisors have different pay scales, as shown below.
| Service Supervisor | Client Service Supervisor | |
| Average salary | $52,539 | $48,789 |
| Salary range | Between $34,000 And $80,000 | Between $34,000 And $68,000 |
| Highest paying City | New York, NY | Toms River, NJ |
| Highest paying state | New York | New Jersey |
| Best paying company | Apple | Essence Global |
| Best paying industry | - | Media |
There are a few differences between a service supervisor and a client service supervisor in terms of educational background:
| Service Supervisor | Client Service Supervisor | |
| Most common degree | Bachelor's Degree, 53% | Bachelor's Degree, 63% |
| Most common major | Business | Business |
| Most common college | California State University - Bakersfield | California State University - Bakersfield |
Here are the differences between service supervisors' and client service supervisors' demographics:
| Service Supervisor | Client Service Supervisor | |
| Average age | 47 | 47 |
| Gender ratio | Male, 54.1% Female, 45.9% | Male, 32.7% Female, 67.3% |
| Race ratio | Black or African American, 9.9% Unknown, 4.7% Hispanic or Latino, 19.0% Asian, 5.3% White, 60.5% American Indian and Alaska Native, 0.6% | Black or African American, 9.7% Unknown, 4.8% Hispanic or Latino, 18.9% Asian, 5.7% White, 60.3% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 8% | 8% |