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The differences between service supervisors and front office supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a service supervisor and a front office supervisor. Additionally, a service supervisor has an average salary of $52,539, which is higher than the $37,907 average annual salary of a front office supervisor.
The top three skills for a service supervisor include patients, cleanliness and safety procedures. The most important skills for a front office supervisor are reservations, customer service, and patients.
| Service Supervisor | Front Office Supervisor | |
| Yearly salary | $52,539 | $37,907 |
| Hourly rate | $25.26 | $18.22 |
| Growth rate | 6% | - |
| Number of jobs | 77,954 | 79,675 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 53% | Bachelor's Degree, 52% |
| Average age | 47 | 47 |
| Years of experience | 6 | 6 |
A customer service supervisor's role is to oversee a team of customer service workers, ensuring their efficiency when it comes to engaging and assisting clients, all in the joint effort to boost sales and improve the client base. Aside from leading and supervising colleagues, a customer service supervisor must prepare progress reports about the team's workflow, set goals, devise strategies, verify all return refund operations, and coordinate with other managers and supervisors outside the unit. Furthermore, they must also handle calls and other forms of correspondence, building rapport while lending a helping hand.
A front office supervisor is responsible for greeting customers, giving administrative assistance to fellow employees, and managing a team of personnel. This senior position manages either a team of receptionists or administrative assistants. Tasks and duties vary depending on the company's needs. Their primary tasks include training the team of personnel in providing excellent customer service, supervising their daily shift process, and efficiently resolving customer complaints and issues. Additionally, they manage office maintenance, which includes making sure all areas are clean and sufficiently stocked with essentials and supplies.
Service supervisors and front office supervisors have different pay scales, as shown below.
| Service Supervisor | Front Office Supervisor | |
| Average salary | $52,539 | $37,907 |
| Salary range | Between $34,000 And $80,000 | Between $30,000 And $47,000 |
| Highest paying City | New York, NY | Newark, NJ |
| Highest paying state | New York | Rhode Island |
| Best paying company | Apple | University of California, Berkeley |
| Best paying industry | - | Health Care |
There are a few differences between a service supervisor and a front office supervisor in terms of educational background:
| Service Supervisor | Front Office Supervisor | |
| Most common degree | Bachelor's Degree, 53% | Bachelor's Degree, 52% |
| Most common major | Business | Business |
| Most common college | California State University - Bakersfield | Cornell University |
Here are the differences between service supervisors' and front office supervisors' demographics:
| Service Supervisor | Front Office Supervisor | |
| Average age | 47 | 47 |
| Gender ratio | Male, 54.1% Female, 45.9% | Male, 34.1% Female, 65.9% |
| Race ratio | Black or African American, 9.9% Unknown, 4.7% Hispanic or Latino, 19.0% Asian, 5.3% White, 60.5% American Indian and Alaska Native, 0.6% | Black or African American, 10.3% Unknown, 4.7% Hispanic or Latino, 19.1% Asian, 5.3% White, 60.0% American Indian and Alaska Native, 0.6% |
| LGBT Percentage | 8% | 8% |