Service supervisor vs supervisor, patient access

The differences between service supervisors and supervisors, patient access can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a service supervisor and a supervisor, patient access. Additionally, a service supervisor has an average salary of $52,539, which is higher than the $46,091 average annual salary of a supervisor, patient access.

The top three skills for a service supervisor include patients, cleanliness and safety procedures. The most important skills for a supervisor, patient access are patients, customer service, and patient care.

Service supervisor vs supervisor, patient access overview

	Service Supervisor	Supervisor, Patient Access
Yearly salary	$52,539	$46,091
Hourly rate	$25.26	$22.16
Growth rate	6%	28%
Number of jobs	77,954	85,777
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 53%	Bachelor's Degree, 46%
Average age	47	47
Years of experience	6	6

What does a service supervisor do?

A customer service supervisor's role is to oversee a team of customer service workers, ensuring their efficiency when it comes to engaging and assisting clients, all in the joint effort to boost sales and improve the client base. Aside from leading and supervising colleagues, a customer service supervisor must prepare progress reports about the team's workflow, set goals, devise strategies, verify all return refund operations, and coordinate with other managers and supervisors outside the unit. Furthermore, they must also handle calls and other forms of correspondence, building rapport while lending a helping hand.

What does a supervisor, patient access do?

A patient access supervisor is an individual who is responsible for supervising a health facility's patient registration, inpatient and outpatient, the financial counseling division, central scheduling, and the PBX department. Patient access supervisors must ensure that high-quality service for patients is achieved as well as the accuracy of information. They must create staffing calendars and make hiring decisions to maintain adequate staffing in the department. Patient access supervisors must also develop and implement policies and procedures for the department.

Service supervisor vs supervisor, patient access salary

Service supervisors and supervisors, patient access have different pay scales, as shown below.

	Service Supervisor	Supervisor, Patient Access
Average salary	$52,539	$46,091
Salary range	Between $34,000 And $80,000	Between $31,000 And $67,000
Highest paying City	New York, NY	New York, NY
Highest paying state	New York	Delaware
Best paying company	Apple	Guidehouse
Best paying industry	-	Health Care

Differences between service supervisor and supervisor, patient access education

There are a few differences between a service supervisor and a supervisor, patient access in terms of educational background:

	Service Supervisor	Supervisor, Patient Access
Most common degree	Bachelor's Degree, 53%	Bachelor's Degree, 46%
Most common major	Business	Business
Most common college	California State University - Bakersfield	California State University - Bakersfield

Service supervisor vs supervisor, patient access demographics

Here are the differences between service supervisors' and supervisors, patient access' demographics:

	Service Supervisor	Supervisor, Patient Access
Average age	47	47
Gender ratio	Male, 54.1% Female, 45.9%	Male, 21.8% Female, 78.2%
Race ratio	Black or African American, 9.9% Unknown, 4.7% Hispanic or Latino, 19.0% Asian, 5.3% White, 60.5% American Indian and Alaska Native, 0.6%	Black or African American, 11.0% Unknown, 4.7% Hispanic or Latino, 18.5% Asian, 5.2% White, 60.0% American Indian and Alaska Native, 0.6%
LGBT Percentage	8%	8%

Differences between service supervisor and supervisor, patient access duties and responsibilities

Service supervisor example responsibilities.

Manage migrations from in-house to third party to SharePoint (SPS/WSS/CMS) architectures.
Monitor integration orders and product allocation, insuring the department's SLA's are achieved.
Manage night and day sort for DHL with routes run by union couriers and independent contract couriers.
Handle print queue issues, manage PC loaner program, and manage the PC refresh for the office.
Manage the rig up, pumping, and rig down of high pressure and high rate frac jobs.
Manage major plastic injection mold tool refurbishment and part bank build program for the top selling A/C recovery unit.

Supervisor, patient access example responsibilities.

Manage oversight to joint commission and other regulatory requirements.
Adhere to regulations and policies set forth by JCAHO and HIPAA.
Oversee financial counseling of under-insure and uninsure patients for Medicaid eligibility, pay arrangements and charity care/uncompensate care programs.
Train all staff on JCAHO and HIPPA regulations and compliance.
Monitor activities for and ensures compliance with laws, government regulations, JCAHO requirements and DMC policies.
Maintain scripting and service levels in accordance with insurance contracts and HIPAA regulations to ensure privacy of protect health information.

Service supervisor vs supervisor, patient access skills

Common service supervisor skills

Patients, 11%
Cleanliness, 7%
Safety Procedures, 6%
Patient Care, 5%
Direct Supervision, 5%
Professional Development, 4%

Common supervisor, patient access skills

Patients, 20%
Customer Service, 10%
Patient Care, 7%
Revenue Cycle, 6%
Medical Terminology, 5%
HIPAA, 4%

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Service Supervisor vs Supervisor, Patient Access

Updated January 8, 2025

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