Service supervisor vs team supervisor

The differences between service supervisors and team supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a service supervisor and a team supervisor. Additionally, a team supervisor has an average salary of $58,718, which is higher than the $52,539 average annual salary of a service supervisor.

The top three skills for a service supervisor include patients, cleanliness and safety procedures. The most important skills for a team supervisor are direct supervision, safety procedures, and sales associates.

Service supervisor vs team supervisor overview

	Service Supervisor	Team Supervisor
Yearly salary	$52,539	$58,718
Hourly rate	$25.26	$28.23
Growth rate	6%	-
Number of jobs	77,954	102,766
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 53%	Bachelor's Degree, 48%
Average age	47	47
Years of experience	6	6

What does a service supervisor do?

A customer service supervisor's role is to oversee a team of customer service workers, ensuring their efficiency when it comes to engaging and assisting clients, all in the joint effort to boost sales and improve the client base. Aside from leading and supervising colleagues, a customer service supervisor must prepare progress reports about the team's workflow, set goals, devise strategies, verify all return refund operations, and coordinate with other managers and supervisors outside the unit. Furthermore, they must also handle calls and other forms of correspondence, building rapport while lending a helping hand.

What does a team supervisor do?

The responsibilities of a team supervisor depend on one's place or industry of employment. Most of the time, it is their role to oversee operations and work performance within the team, delegate tasks, set the budget and sales target, train new members of the workforce, and ensure to meet all goals while maintaining efficiency in all aspects. Furthermore, as a team supervisor, it is essential to lead and encourage the staff to their fullest potential and implement the workplace's policies.

Service supervisor vs team supervisor salary

Service supervisors and team supervisors have different pay scales, as shown below.

	Service Supervisor	Team Supervisor
Average salary	$52,539	$58,718
Salary range	Between $34,000 And $80,000	Between $37,000 And $92,000
Highest paying City	New York, NY	Newark, NJ
Highest paying state	New York	New Jersey
Best paying company	Apple	State Street
Best paying industry	-	-

Differences between service supervisor and team supervisor education

There are a few differences between a service supervisor and a team supervisor in terms of educational background:

	Service Supervisor	Team Supervisor
Most common degree	Bachelor's Degree, 53%	Bachelor's Degree, 48%
Most common major	Business	Business
Most common college	California State University - Bakersfield	California State University - Bakersfield

Service supervisor vs team supervisor demographics

Here are the differences between service supervisors' and team supervisors' demographics:

	Service Supervisor	Team Supervisor
Average age	47	47
Gender ratio	Male, 54.1% Female, 45.9%	Male, 58.6% Female, 41.4%
Race ratio	Black or African American, 9.9% Unknown, 4.7% Hispanic or Latino, 19.0% Asian, 5.3% White, 60.5% American Indian and Alaska Native, 0.6%	Black or African American, 9.8% Unknown, 4.8% Hispanic or Latino, 18.4% Asian, 5.7% White, 60.7% American Indian and Alaska Native, 0.7%
LGBT Percentage	8%	8%

Differences between service supervisor and team supervisor duties and responsibilities

Service supervisor example responsibilities.

Manage migrations from in-house to third party to SharePoint (SPS/WSS/CMS) architectures.
Monitor integration orders and product allocation, insuring the department's SLA's are achieved.
Manage night and day sort for DHL with routes run by union couriers and independent contract couriers.
Handle print queue issues, manage PC loaner program, and manage the PC refresh for the office.
Manage the rig up, pumping, and rig down of high pressure and high rate frac jobs.
Manage major plastic injection mold tool refurbishment and part bank build program for the top selling A/C recovery unit.

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Team supervisor example responsibilities.

Manage a small group of people while effectively serving large amounts of food in small windows of time.
Accomplish requirements, allocating resources, scheduling and coordinating staff and assure accuracy of payroll.
Manage an embed Facebook executive protection team that provide security and logistical support for a corporate executive and his family.
Represent the payer side of WA Medicaid in medical necessity reviews against plan benefits.
Vacuum, mop, buffer floors, clean windows, take out trash, clean computer room.
Prepare PowerPoint presentations to present team metrics.

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Service supervisor vs team supervisor skills

Common service supervisor skills

Patients, 11%
Cleanliness, 7%
Safety Procedures, 6%
Patient Care, 5%
Direct Supervision, 5%
Professional Development, 4%

Common team supervisor skills

Direct Supervision, 9%
Safety Procedures, 7%
Sales Associates, 6%
Lead Generation, 6%
Store Operations, 6%
Excellent Interpersonal, 5%

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Updated January 8, 2025

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