Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
The differences between service workers and case workers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a service worker, becoming a case worker takes usually requires 2-4 years. Additionally, a case worker has an average salary of $41,459, which is higher than the $30,045 average annual salary of a service worker.
The top three skills for a service worker include customer service, cleanliness and patients. The most important skills for a case worker are social work, crisis intervention, and patients.
| Service Worker | Case Worker | |
| Yearly salary | $30,045 | $41,459 |
| Hourly rate | $14.44 | $19.93 |
| Growth rate | 12% | 9% |
| Number of jobs | 103,584 | 107,329 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 47% | Bachelor's Degree, 64% |
| Average age | 43 | 42 |
| Years of experience | 12 | 4 |
A service worker is responsible for assisting the community welfare development by providing social services to an organization or specific individual groups, supporting their needs, and addressing their community concerns. Service workers also offer counseling services to their clients to guide them on how they manage their life crises, developing community activities and job opportunities to help citizens with their financial needs by consulting local organizations. A service worker must have strong leadership and communication skills, as well as deep engagement with the community to assess the client's situation properly.
Caseworkers are social workers who watch over the welfare of underprivileged individuals and at-risk families by counseling and providing them with assistance. Usually employed under the government or a local non-profit organization, a caseworker must conduct a thorough interview and house visits to determine the needs of the family. They then refer them to any programs or agencies that can give them the specific care and help needed. Furthermore, it is crucial to identify neglect and abuse signs, reporting them to the authorities right away.
Service workers and case workers have different pay scales, as shown below.
| Service Worker | Case Worker | |
| Average salary | $30,045 | $41,459 |
| Salary range | Between $22,000 And $40,000 | Between $30,000 And $55,000 |
| Highest paying City | Beaverton, OR | New York, NY |
| Highest paying state | Alaska | New Jersey |
| Best paying company | Massachusetts General Hospital | Appalachian Regional Healthcare |
| Best paying industry | Government | Education |
There are a few differences between a service worker and a case worker in terms of educational background:
| Service Worker | Case Worker | |
| Most common degree | Bachelor's Degree, 47% | Bachelor's Degree, 64% |
| Most common major | Psychology | Psychology |
| Most common college | University of Southern California | University of Pennsylvania |
Here are the differences between service workers' and case workers' demographics:
| Service Worker | Case Worker | |
| Average age | 43 | 42 |
| Gender ratio | Male, 38.8% Female, 61.2% | Male, 26.8% Female, 73.2% |
| Race ratio | Black or African American, 13.6% Unknown, 4.5% Hispanic or Latino, 15.7% Asian, 6.9% White, 57.7% American Indian and Alaska Native, 1.5% | Black or African American, 13.4% Unknown, 4.2% Hispanic or Latino, 15.1% Asian, 2.7% White, 63.1% American Indian and Alaska Native, 1.5% |
| LGBT Percentage | 11% | 10% |