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Service worker vs service coordinator

The differences between service workers and service coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a service worker and a service coordinator. Additionally, a service coordinator has an average salary of $40,792, which is higher than the $30,045 average annual salary of a service worker.

The top three skills for a service worker include customer service, cleanliness and patients. The most important skills for a service coordinator are customer service, social work, and patients.

Service worker vs service coordinator overview

Service WorkerService Coordinator
Yearly salary$30,045$40,792
Hourly rate$14.44$19.61
Growth rate12%12%
Number of jobs103,58455,922
Job satisfaction--
Most common degreeBachelor's Degree, 47%Bachelor's Degree, 60%
Average age4343
Years of experience1212

What does a service worker do?

A service worker is responsible for assisting the community welfare development by providing social services to an organization or specific individual groups, supporting their needs, and addressing their community concerns. Service workers also offer counseling services to their clients to guide them on how they manage their life crises, developing community activities and job opportunities to help citizens with their financial needs by consulting local organizations. A service worker must have strong leadership and communication skills, as well as deep engagement with the community to assess the client's situation properly.

What does a service coordinator do?

A service coordinator is responsible for assisting the management team in providing the best services for the clients based on their specifications. Service coordinators' duties include managing clients' requests and inquiries, providing client updates, monitoring changes and plan adjustments, and recommending strategic procedures to improve services. Service coordinators must be highly-knowledgeable with the matters concerning the organization they work for, ensuring that they could explain their products and services well to meet clients' needs.

Service worker vs service coordinator salary

Service workers and service coordinators have different pay scales, as shown below.

Service WorkerService Coordinator
Average salary$30,045$40,792
Salary rangeBetween $22,000 And $40,000Between $29,000 And $56,000
Highest paying CityBeaverton, ORWashington, DC
Highest paying stateAlaskaMaine
Best paying companyMassachusetts General HospitalMt. San Antonio College
Best paying industryGovernmentGovernment

Differences between service worker and service coordinator education

There are a few differences between a service worker and a service coordinator in terms of educational background:

Service WorkerService Coordinator
Most common degreeBachelor's Degree, 47%Bachelor's Degree, 60%
Most common majorPsychologyBusiness
Most common collegeUniversity of Southern CaliforniaSUNY at Binghamton

Service worker vs service coordinator demographics

Here are the differences between service workers' and service coordinators' demographics:

Service WorkerService Coordinator
Average age4343
Gender ratioMale, 38.8% Female, 61.2%Male, 28.5% Female, 71.5%
Race ratioBlack or African American, 13.6% Unknown, 4.5% Hispanic or Latino, 15.7% Asian, 6.9% White, 57.7% American Indian and Alaska Native, 1.5%Black or African American, 11.0% Unknown, 4.7% Hispanic or Latino, 21.0% Asian, 6.7% White, 55.0% American Indian and Alaska Native, 1.6%
LGBT Percentage11%11%

Differences between service worker and service coordinator duties and responsibilities

Service worker example responsibilities.

  • Manage a caseload of over one hundr TANF cases.
  • Assist in managing inventory for student and staff culinary and scholastic supplies.
  • Receive specialized training on CPR, human rights and history of individuals with intellectual disabilities.
  • Implement HIPAA standards within the facility.
  • Copy patient medical records when request within HIPPA regulations.
  • Used scrubbers, mops, and seal and wax floors.
  • Show more

Service coordinator example responsibilities.

  • Manage social media communication including Facebook, Pinterest, and blog.
  • Manage a pilot program providing diversion services to clients refer by DCF.
  • Manage the MSW staff and coordinate all social service and select patient service activities.
  • Manage caseload of 30 DD citizens, coordinate eligibility benefits.
  • Manage SharePoint inventory repository and assign access levels to new hires as needed.
  • Supervise and train direct care workers in CPR, care of clients, policy and procedures.
  • Show more

Service worker vs service coordinator skills

Common service worker skills
  • Customer Service, 20%
  • Cleanliness, 10%
  • Patients, 7%
  • Rehabilitation, 7%
  • Excellent Interpersonal, 6%
  • Crisis Intervention, 5%
Common service coordinator skills
  • Customer Service, 19%
  • Social Work, 14%
  • Patients, 7%
  • Social Services, 5%
  • Service Coordination, 3%
  • Data Entry, 3%

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