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Service worker vs service counselor

The differences between service workers and service counselors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a service worker and a service counselor. Additionally, a service counselor has an average salary of $35,402, which is higher than the $30,045 average annual salary of a service worker.

The top three skills for a service worker include customer service, cleanliness and patients. The most important skills for a service counselor are social work, crisis intervention, and patients.

Service worker vs service counselor overview

Service WorkerService Counselor
Yearly salary$30,045$35,402
Hourly rate$14.44$17.02
Growth rate12%12%
Number of jobs103,58444,284
Job satisfaction--
Most common degreeBachelor's Degree, 47%Bachelor's Degree, 59%
Average age4343
Years of experience1212

What does a service worker do?

A service worker is responsible for assisting the community welfare development by providing social services to an organization or specific individual groups, supporting their needs, and addressing their community concerns. Service workers also offer counseling services to their clients to guide them on how they manage their life crises, developing community activities and job opportunities to help citizens with their financial needs by consulting local organizations. A service worker must have strong leadership and communication skills, as well as deep engagement with the community to assess the client's situation properly.

What does a service counselor do?

Service counselors provide guidance to couples, individuals, groups, and families who are going through issues that influence their well-being and mental health. They comprehensively approach their clients by utilizing a "wellness" model that focuses on and motivate the client's potentials. Their duties include inspiring clients to talk about their emotions and experiences, helping them determine their action plans and goals, as well as designing therapeutic methods. Also, they may refer their clients to other services or psychologists.

Service worker vs service counselor salary

Service workers and service counselors have different pay scales, as shown below.

Service WorkerService Counselor
Average salary$30,045$35,402
Salary rangeBetween $22,000 And $40,000Between $24,000 And $51,000
Highest paying CityBeaverton, ORUrban Honolulu, HI
Highest paying stateAlaskaHawaii
Best paying companyMassachusetts General HospitalGoogle
Best paying industryGovernmentEducation

Differences between service worker and service counselor education

There are a few differences between a service worker and a service counselor in terms of educational background:

Service WorkerService Counselor
Most common degreeBachelor's Degree, 47%Bachelor's Degree, 59%
Most common majorPsychologyPsychology
Most common collegeUniversity of Southern CaliforniaSUNY at Binghamton

Service worker vs service counselor demographics

Here are the differences between service workers' and service counselors' demographics:

Service WorkerService Counselor
Average age4343
Gender ratioMale, 38.8% Female, 61.2%Male, 33.3% Female, 66.7%
Race ratioBlack or African American, 13.6% Unknown, 4.5% Hispanic or Latino, 15.7% Asian, 6.9% White, 57.7% American Indian and Alaska Native, 1.5%Black or African American, 12.2% Unknown, 4.7% Hispanic or Latino, 19.7% Asian, 7.1% White, 54.7% American Indian and Alaska Native, 1.6%
LGBT Percentage11%11%

Differences between service worker and service counselor duties and responsibilities

Service worker example responsibilities.

  • Manage a caseload of over one hundr TANF cases.
  • Assist in managing inventory for student and staff culinary and scholastic supplies.
  • Receive specialized training on CPR, human rights and history of individuals with intellectual disabilities.
  • Implement HIPAA standards within the facility.
  • Copy patient medical records when request within HIPPA regulations.
  • Used scrubbers, mops, and seal and wax floors.
  • Show more

Service counselor example responsibilities.

  • Develop contracting strategy to build capacity and achieve ongoing compliance with Medicare and Medicaid provider network adequacy requirements.
  • Implement patient financial services department to assist patients and family members to ensure successful patient representation and expeditious benefit recovery.
  • Examine injured persons and administer first aid or cardiopulmonary resuscitation, if necessary, using training and medical supplies and equipment.

Service worker vs service counselor skills

Common service worker skills
  • Customer Service, 20%
  • Cleanliness, 10%
  • Patients, 7%
  • Rehabilitation, 7%
  • Excellent Interpersonal, 6%
  • Crisis Intervention, 5%
Common service counselor skills
  • Social Work, 16%
  • Crisis Intervention, 9%
  • Patients, 7%
  • Support Services, 6%
  • Social Services, 6%
  • Rehabilitation, 6%

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