Post job

Service worker vs service person

The differences between service workers and service people can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a service worker and a service person. Additionally, a service person has an average salary of $34,151, which is higher than the $30,045 average annual salary of a service worker.

The top three skills for a service worker include customer service, cleanliness and patients. The most important skills for a service person are patient care, patients, and CPR.

Service worker vs service person overview

Service WorkerService Person
Yearly salary$30,045$34,151
Hourly rate$14.44$16.42
Growth rate12%12%
Number of jobs103,58438,184
Job satisfaction--
Most common degreeBachelor's Degree, 47%Bachelor's Degree, 35%
Average age4343
Years of experience1212

What does a service worker do?

A service worker is responsible for assisting the community welfare development by providing social services to an organization or specific individual groups, supporting their needs, and addressing their community concerns. Service workers also offer counseling services to their clients to guide them on how they manage their life crises, developing community activities and job opportunities to help citizens with their financial needs by consulting local organizations. A service worker must have strong leadership and communication skills, as well as deep engagement with the community to assess the client's situation properly.

What does a service person do?

A service person responds to clients in their office and provides amenities. Generally, they respond to phone calls and distribute messages about meetings or conferences. They may also handle scheduling meetings, organizing paperwork, and managing filing systems. They must coordinate with staff.

Service worker vs service person salary

Service workers and service people have different pay scales, as shown below.

Service WorkerService Person
Average salary$30,045$34,151
Salary rangeBetween $22,000 And $40,000Between $20,000 And $56,000
Highest paying CityBeaverton, ORSacramento, CA
Highest paying stateAlaskaCalifornia
Best paying companyMassachusetts General HospitalMetropolitan Utilities District
Best paying industryGovernmentManufacturing

Differences between service worker and service person education

There are a few differences between a service worker and a service person in terms of educational background:

Service WorkerService Person
Most common degreeBachelor's Degree, 47%Bachelor's Degree, 35%
Most common majorPsychologyNursing
Most common collegeUniversity of Southern CaliforniaUniversity of Southern California

Service worker vs service person demographics

Here are the differences between service workers' and service people' demographics:

Service WorkerService Person
Average age4343
Gender ratioMale, 38.8% Female, 61.2%Male, 52.1% Female, 47.9%
Race ratioBlack or African American, 13.6% Unknown, 4.5% Hispanic or Latino, 15.7% Asian, 6.9% White, 57.7% American Indian and Alaska Native, 1.5%Black or African American, 11.6% Unknown, 4.8% Hispanic or Latino, 18.1% Asian, 7.2% White, 56.5% American Indian and Alaska Native, 1.8%
LGBT Percentage11%11%

Differences between service worker and service person duties and responsibilities

Service worker example responsibilities.

  • Manage a caseload of over one hundr TANF cases.
  • Assist in managing inventory for student and staff culinary and scholastic supplies.
  • Receive specialized training on CPR, human rights and history of individuals with intellectual disabilities.
  • Implement HIPAA standards within the facility.
  • Copy patient medical records when request within HIPPA regulations.
  • Used scrubbers, mops, and seal and wax floors.
  • Show more

Service person example responsibilities.

  • Manage accounts payable and payroll for entire department.
  • Develop contracting strategy to build capacity and achieve ongoing compliance with Medicare and Medicaid provider network adequacy requirements.
  • Maintain communication with school, DSS and court personnel on all necessary matters.
  • Perform payroll and human resourcetasks.
  • Provide adequate information to commercial and Medicaid members relating to their enrollment, current physician, and prescription benefits.
  • Reinstate or decline policies through quality review and evaluation of accounts.
  • Show more

Service worker vs service person skills

Common service worker skills
  • Customer Service, 20%
  • Cleanliness, 10%
  • Patients, 7%
  • Rehabilitation, 7%
  • Excellent Interpersonal, 6%
  • Crisis Intervention, 5%
Common service person skills
  • Patient Care, 24%
  • Patients, 19%
  • CPR, 8%
  • Nursery, 7%
  • Patient Safety, 6%
  • Cleanliness, 5%

Browse community and social services jobs