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The differences between services clerks and cashiers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a services clerk has an average salary of $31,246, which is higher than the $28,144 average annual salary of a cashier.
The top three skills for a services clerk include math, basic math and customer service. The most important skills for a cashier are front end, cash handling, and basic math.
| Services Clerk | Cashier | |
| Yearly salary | $31,246 | $28,144 |
| Hourly rate | $15.02 | $13.53 |
| Growth rate | -4% | -10% |
| Number of jobs | 149,892 | 456,110 |
| Job satisfaction | - | 4.2 |
| Most common degree | Bachelor's Degree, 34% | High School Diploma, 45% |
| Average age | 43 | 34 |
| Years of experience | - | - |
The main role of service clerks is to provide excellent service to customers. They are responsible for varied tasks, which include handling complaints from customers, processing register transactions, and promoting the company's services and products. It is also their job to take orders, maintain an organized and clean cash register, and scan information about bills and payments. To be qualified for this position, one should have a high school diploma, excellent communication, interpersonal and customer service skills, and attention to detail.
A cashier is one of the most visible positions in the retail industry. Cashiers are the last direct point of contact with customers and play a key role in service, retail, and wholesale establishments. They leave a long-lasting impression, which helps encourage the customers to go back. The most common tasks for cashiers are to scan items, conduct price checks, and collect payments. They may deal with a great amount of money on a daily basis, so this position requires them to be honest, reliable, and trustworthy employees. They also need to have great skills in customer service as they may handle customer complaints from time to time, assist in answering questions, and process refunds or exchanges.
Services clerks and cashiers have different pay scales, as shown below.
| Services Clerk | Cashier | |
| Average salary | $31,246 | $28,144 |
| Salary range | Between $25,000 And $38,000 | Between $21,000 And $36,000 |
| Highest paying City | Fairfield, CT | Washington, DC |
| Highest paying state | Vermont | Massachusetts |
| Best paying company | United States Courts | Deloitte |
| Best paying industry | Retail | Retail |
There are a few differences between a services clerk and a cashier in terms of educational background:
| Services Clerk | Cashier | |
| Most common degree | Bachelor's Degree, 34% | High School Diploma, 45% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between services clerks' and cashiers' demographics:
| Services Clerk | Cashier | |
| Average age | 43 | 34 |
| Gender ratio | Male, 42.5% Female, 57.5% | Male, 27.1% Female, 72.9% |
| Race ratio | Black or African American, 10.5% Unknown, 6.9% Hispanic or Latino, 20.9% Asian, 6.2% White, 54.8% American Indian and Alaska Native, 0.7% | Black or African American, 9.9% Unknown, 5.2% Hispanic or Latino, 20.7% Asian, 7.5% White, 55.8% American Indian and Alaska Native, 0.9% |
| LGBT Percentage | 4% | 5% |