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The differences between services clerks and counter clerks can be seen in a few details. Each job has different responsibilities and duties. Additionally, a services clerk has an average salary of $31,246, which is higher than the $30,268 average annual salary of a counter clerk.
The top three skills for a services clerk include math, basic math and customer service. The most important skills for a counter clerk are customer service, cleanliness, and basic math.
| Services Clerk | Counter Clerk | |
| Yearly salary | $31,246 | $30,268 |
| Hourly rate | $15.02 | $14.55 |
| Growth rate | -4% | -10% |
| Number of jobs | 149,892 | 75,025 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 34% | High School Diploma, 40% |
| Average age | 43 | 43 |
| Years of experience | - | - |
The main role of service clerks is to provide excellent service to customers. They are responsible for varied tasks, which include handling complaints from customers, processing register transactions, and promoting the company's services and products. It is also their job to take orders, maintain an organized and clean cash register, and scan information about bills and payments. To be qualified for this position, one should have a high school diploma, excellent communication, interpersonal and customer service skills, and attention to detail.
A counter clerk completes customer orders, processes payments, and ensures customer satisfaction. They may also assist customers by answering inquiries, offering discounts, and recommending products and services. They perform tasks such as packing purchases, keeping records of transactions, balancing cash drawers, and reporting to managers. Additionally, a counter clerk may conduct inventory inspections, order supplies, and maintain the sales floor.
Services clerks and counter clerks have different pay scales, as shown below.
| Services Clerk | Counter Clerk | |
| Average salary | $31,246 | $30,268 |
| Salary range | Between $25,000 And $38,000 | Between $25,000 And $36,000 |
| Highest paying City | Fairfield, CT | New York, NY |
| Highest paying state | Vermont | Vermont |
| Best paying company | United States Courts | Steel Dynamics |
| Best paying industry | Retail | Transportation |
There are a few differences between a services clerk and a counter clerk in terms of educational background:
| Services Clerk | Counter Clerk | |
| Most common degree | Bachelor's Degree, 34% | High School Diploma, 40% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between services clerks' and counter clerks' demographics:
| Services Clerk | Counter Clerk | |
| Average age | 43 | 43 |
| Gender ratio | Male, 42.5% Female, 57.5% | Male, 31.3% Female, 68.7% |
| Race ratio | Black or African American, 10.5% Unknown, 6.9% Hispanic or Latino, 20.9% Asian, 6.2% White, 54.8% American Indian and Alaska Native, 0.7% | Black or African American, 10.1% Unknown, 7.0% Hispanic or Latino, 19.0% Asian, 5.6% White, 57.4% American Indian and Alaska Native, 0.8% |
| LGBT Percentage | 4% | 4% |