Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
The differences between services clerks and retail clerks can be seen in a few details. Each job has different responsibilities and duties. Additionally, a services clerk has an average salary of $31,246, which is higher than the $30,046 average annual salary of a retail clerk.
The top three skills for a services clerk include math, basic math and customer service. The most important skills for a retail clerk are stock shelves, groceries, and retail sales.
| Services Clerk | Retail Clerk | |
| Yearly salary | $31,246 | $30,046 |
| Hourly rate | $15.02 | $14.45 |
| Growth rate | -4% | - |
| Number of jobs | 149,892 | 470,355 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 34% | Bachelor's Degree, 35% |
| Average age | 43 | 41 |
| Years of experience | - | - |
The main role of service clerks is to provide excellent service to customers. They are responsible for varied tasks, which include handling complaints from customers, processing register transactions, and promoting the company's services and products. It is also their job to take orders, maintain an organized and clean cash register, and scan information about bills and payments. To be qualified for this position, one should have a high school diploma, excellent communication, interpersonal and customer service skills, and attention to detail.
A retail clerk is responsible for selling goods and services to the customers, recommending products based on their needs, and responding to the customers' inquiries and concerns about the product. Retail clerks assist with the store's marketing strategies, organize product displays, monitor inventories, endorse promotional discounts, and help customers on their checkout payments. A retail clerk must have excellent communication and customer service skills to handle customers' requests and ensure their highest satisfaction.
Services clerks and retail clerks have different pay scales, as shown below.
| Services Clerk | Retail Clerk | |
| Average salary | $31,246 | $30,046 |
| Salary range | Between $25,000 And $38,000 | Between $23,000 And $38,000 |
| Highest paying City | Fairfield, CT | Seattle, WA |
| Highest paying state | Vermont | Rhode Island |
| Best paying company | United States Courts | Bellevue Jr/Sr High School |
| Best paying industry | Retail | Manufacturing |
There are a few differences between a services clerk and a retail clerk in terms of educational background:
| Services Clerk | Retail Clerk | |
| Most common degree | Bachelor's Degree, 34% | Bachelor's Degree, 35% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between services clerks' and retail clerks' demographics:
| Services Clerk | Retail Clerk | |
| Average age | 43 | 41 |
| Gender ratio | Male, 42.5% Female, 57.5% | Male, 41.0% Female, 59.0% |
| Race ratio | Black or African American, 10.5% Unknown, 6.9% Hispanic or Latino, 20.9% Asian, 6.2% White, 54.8% American Indian and Alaska Native, 0.7% | Black or African American, 10.0% Unknown, 5.1% Hispanic or Latino, 19.8% Asian, 6.6% White, 57.9% American Indian and Alaska Native, 0.6% |
| LGBT Percentage | 4% | 7% |