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The differences between services clerks and shop clerks can be seen in a few details. Each job has different responsibilities and duties. Additionally, a shop clerk has an average salary of $34,468, which is higher than the $31,246 average annual salary of a services clerk.
The top three skills for a services clerk include math, basic math and customer service. The most important skills for a shop clerk are basic math, math, and top quality.
| Services Clerk | Shop Clerk | |
| Yearly salary | $31,246 | $34,468 |
| Hourly rate | $15.02 | $16.57 |
| Growth rate | -4% | -5% |
| Number of jobs | 149,892 | 106,275 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 34% | Bachelor's Degree, 36% |
| Average age | 43 | 47 |
| Years of experience | - | 2 |
The main role of service clerks is to provide excellent service to customers. They are responsible for varied tasks, which include handling complaints from customers, processing register transactions, and promoting the company's services and products. It is also their job to take orders, maintain an organized and clean cash register, and scan information about bills and payments. To be qualified for this position, one should have a high school diploma, excellent communication, interpersonal and customer service skills, and attention to detail.
A shop clerk is primarily in charge of assisting clients in a retail store, ensuring efficient service for client satisfaction. Their responsibilities include greeting and identifying the clients' needs, answering inquiries, locating products, offering promotions, and recommending alternatives as needed. They must also maintain the cleanliness of the sales floor, clearing the obstructions and disposing of expired or defective products. Furthermore, a shop clerk must manage the product displays, devising strategies to make them more presentable to the customers.
Services clerks and shop clerks have different pay scales, as shown below.
| Services Clerk | Shop Clerk | |
| Average salary | $31,246 | $34,468 |
| Salary range | Between $25,000 And $38,000 | Between $26,000 And $44,000 |
| Highest paying City | Fairfield, CT | New York, NY |
| Highest paying state | Vermont | Massachusetts |
| Best paying company | United States Courts | University of California, Berkeley |
| Best paying industry | Retail | Transportation |
There are a few differences between a services clerk and a shop clerk in terms of educational background:
| Services Clerk | Shop Clerk | |
| Most common degree | Bachelor's Degree, 34% | Bachelor's Degree, 36% |
| Most common major | Business | Business |
| Most common college | - | Western Carolina University |
Here are the differences between services clerks' and shop clerks' demographics:
| Services Clerk | Shop Clerk | |
| Average age | 43 | 47 |
| Gender ratio | Male, 42.5% Female, 57.5% | Male, 34.6% Female, 65.4% |
| Race ratio | Black or African American, 10.5% Unknown, 6.9% Hispanic or Latino, 20.9% Asian, 6.2% White, 54.8% American Indian and Alaska Native, 0.7% | Black or African American, 9.4% Unknown, 4.8% Hispanic or Latino, 19.8% Asian, 6.9% White, 58.0% American Indian and Alaska Native, 1.1% |
| LGBT Percentage | 4% | 6% |