Sharepoint administrator vs service administrator

The differences between sharepoint administrators and service administrators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a sharepoint administrator and a service administrator. Additionally, a sharepoint administrator has an average salary of $81,739, which is higher than the $54,573 average annual salary of a service administrator.

The top three skills for a sharepoint administrator include powershell, sql server and site collections. The most important skills for a service administrator are customer service, patients, and data entry.

Sharepoint administrator vs service administrator overview

	Sharepoint Administrator	Service Administrator
Yearly salary	$81,739	$54,573
Hourly rate	$39.30	$26.24
Growth rate	5%	5%
Number of jobs	57,036	57,561
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 66%	Bachelor's Degree, 53%
Average age	43	43
Years of experience	2	2

What does a sharepoint administrator do?

Sharepoint Administrators are responsible for providing support and management of the Sharepoint platform to companies. They are responsible for managing sites and accounts, including site configuration, custom features deployment, bandwidth monitoring, managing space, and maintaining backups. They also conduct service management, which entails ensuring server speed, updates, patches installed, proper functioning of remote access, and data security. They manage employee training processes, including conducting orientation and new feature updates, producing training documents, organizing individual sessions for answering queries. Sharepoint Administrators also provide troubleshooting support from small issues such as changing settings to bigger ones requiring working with Sharepoint Developer in amending changes on the platform.

What does a service administrator do?

A service administrator is responsible for assisting the customers' inquiries and concerns, recommending service alternatives, processing refunds, and escalating high-level complaints to the service manager for immediate resolution. Service administrators receive and process orders, take customers' special instructions, and ensure that they get the highest customer satisfaction, generate more revenues, and improve the company's branding recognition. A service administrator also informs the customer of promotional offers and new services by utilizing sales pitches and other marketing strategies. They should have excellent communication and customer service skills to keep a customer's loyalty.

Sharepoint administrator vs service administrator salary

Sharepoint administrators and service administrators have different pay scales, as shown below.

	Sharepoint Administrator	Service Administrator
Average salary	$81,739	$54,573
Salary range	Between $63,000 And $105,000	Between $33,000 And $88,000
Highest paying City	Fairfield, CA	Sunnyvale, CA
Highest paying state	Connecticut	California
Best paying company	MUFG EMEA	VMware
Best paying industry	Health Care	Finance

Differences between sharepoint administrator and service administrator education

There are a few differences between a sharepoint administrator and a service administrator in terms of educational background:

	Sharepoint Administrator	Service Administrator
Most common degree	Bachelor's Degree, 66%	Bachelor's Degree, 53%
Most common major	Computer Science	Business
Most common college	Massachusetts Institute of Technology	Stanford University

Sharepoint administrator vs service administrator demographics

Here are the differences between sharepoint administrators' and service administrators' demographics:

	Sharepoint Administrator	Service Administrator
Average age	43	43
Gender ratio	Male, 67.9% Female, 32.1%	Male, 32.4% Female, 67.6%
Race ratio	Black or African American, 8.1% Unknown, 5.0% Hispanic or Latino, 11.8% Asian, 14.1% White, 60.7% American Indian and Alaska Native, 0.3%	Black or African American, 8.8% Unknown, 5.1% Hispanic or Latino, 12.5% Asian, 8.8% White, 64.6% American Indian and Alaska Native, 0.3%
LGBT Percentage	9%	9%

Differences between sharepoint administrator and service administrator duties and responsibilities

Sharepoint administrator example responsibilities.

Research, install and manages CCTV over IP camera system increasing security
Maintain and manage test and development environments utilizing internal VMWare infrastructure.
Implement and manage a mature backup solution for bank critical applications to recover within SLA requirements.
Configure and maintain service applications such as search, user profile, manage metadata and business data connectivity services etc.
Manage sites with multiple user departments, apply principles and processes uniquely relate to SharePoint to support intranet and collaboration initiatives.
Involve in developing centralize intranet website for business users and used CSS, XML and HTML.

Service administrator example responsibilities.

Manage Sr. Director's calendar and key staff members to include meetings, events and travel.
Convert complex business logic into SQL store procedures and user-define functions to achieve functionality require by the UI team.
Manage facilities maintenance/upgrades, and systems such as electronic medical records (EMR), billing, transcription and phones.
Manage multi-million dollar DOD contract, establish team goals and manage team deliverables to ensure objectives are consistently meet or exceed.
Manage all accounting functions utilizing QuickBooks of revenues
Assist users with configuring and managing SharePoint servers.

Sharepoint administrator vs service administrator skills

Common sharepoint administrator skills

PowerShell, 8%
SQL Server, 6%
Site Collections, 5%
Sharepoint Sites, 4%
Microsoft Sharepoint, 4%
Web Application, 4%

Common service administrator skills

Customer Service, 22%
Patients, 7%
Data Entry, 5%
CMS, 5%
Repair Orders, 4%
PowerPoint, 4%

Sharepoint Administrator vs. similar jobs

Sharepoint Administrator related careers

Sharepoint Administrator related jobs

What similar roles do

Zippia Careers
Computer and Mathematical Industry
Sharepoint Administrator
Sharepoint Administrator vs Service Administrator

Updated January 8, 2025

Browse computer and mathematical jobs