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  • Technology Sales Capture Lead - AMS

    Accenture 4.7company rating

    Shift leader job in Raleigh, NC

    The AMS (Application Managed Services) team is responsible for leading and closing large multi-year AMS and application development & enhancement and testing/Quality Assurance engagements. The focus is on large deals (>50m) along with integrated AMS/Infrastructure Managed Services (IMS) and System Integration as part of a broader AMS construct. The team is also responsible for supporting our client's cost transformation objectives through supporting technology maturity assessment and being the front door for progressive modernization and application portfolio rationalizations. You are: A growth focused sales professional who has successfully created positive impact through year-on-year business expansion. You know - and have run all phases of a sales cycle, including qualification, sales pursuit and close by applying deep sales process and technical expertise. You develop relationships with key buyers and decision-makers at new and existing clients by utilizing a differentiated roadmap and framework leveraging the latest cloud-based technologies. As a Sales Capture Senior Manager you will be responsible to shape, sell and close large deals that are single or multi-service. Close sales opportunities resulting in profitable sales growth by leading opportunities from qualification to deal close using deep sales process skills and expertise in Accenture's offerings. Senior sales capture professional will play a role in originating opportunities in addition to qualification, shaping, selling, negotiating and closing. The work: + Create solutions to complex technology business problems/opportunities requiring in-depth knowledge of client buyer needs. + Has latitude in decision-making and determining objectives and approaches to critical assignments. + Operates within large teams and directs specific team sales activities. + Travel may be required for this role. The amount of travel will vary from 25 to 100% depending on business need and client requirements. What you need: + Minimum of 10+ years of experience in selling Application Managed services, Application development and modernization + Minimum of 10+ years' Sales Pursuit Management experience. + Minimum of 5+ years' experience in direct sales with quota preferably in excess of $20M + + Minimum of 5 years' recent experience selling large application outsourcing deals and enterprise platform support (SAP, Oracle, Salesforce) engagements + Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience) Bonus points if you have: + Experience working within G2000 customers. + Experience with C-Level client relationship building and relationship management. + Proven ability to operate within a team-oriented environment. + Demonstrated commitment, teamwork and collaboration in a professional setting; either military or civilian. + High energy level, focus and ability to work well in demanding client environments. + Excellent communication (written and oral) and interpersonal skills. + Strong leadership, problem solving, and decision-making abilities. + Unquestionable professional integrity, credibility and character. What's in it for you? + You will be part of a diverse, vibrant, global Accenture community; teams pushing the boundaries of new business capabilities and emerging technologies and services, sharing their experiences and lessons learned with each other. You'll have the chance to thrive in an environment where your ideas are valued and your voice matters. + At Accenture, you will be able to work on meaningful and innovative projects, powered by the latest technologies and industry best practices such as event-driven architectures and domain driven design. + Accenture will continually invest in your learning and growth. You'll learn from and work with Accenture's certified practitioners and Accenture will support you in growing your own tech stack, sales skills, and certifications. + You'll be immersed in the design and implementation of human-centric solutions to help solve complex challenges with some of the world's largest companies. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (************************************************************ Role Location Annual Salary Range California $136,800 to $237,600 Cleveland $136,800 to $237,600 Colorado $136,800 to $237,600 District of Columbia $136,800 to $237,600 Illinois $136,800 to $237,600 Maryland $136,800 to $237,600 Massachusetts $136,800 to $237,600 Minnesota $136,800 to $237,600 New York/New Jersey $136,800 to $237,600 Washington $136,800 to $237,600 In addition to base pay, this Sales role is eligible for additional incentive compensation under the Sales Achievement Bonus Plan which is based on achievement toward individual sales targets, subject to Plan terms Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (******************************************************************************************************************************************** Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
    $136.8k-237.6k yearly 2d ago
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  • Commercial Lines Team Lead - Raleigh or Pittsburgh

    First National Bank of Pennsylvania 3.7company rating

    Shift leader job in Raleigh, NC

    Primary Office Location:501 Fayetteville Street. Raleigh, North Carolina. 27601.Join our team. Make a difference - for us and for your future. Insurance Team Lead Business Unit: INSA Reports to: Varies This position is primarily responsible for leading a team of Account Managers/Client Advocates/Account Executives (CL/EB/PL) including planning, coordinating and controlling activities of the service team to maintain and enhance customer relationships, meet organizational and operational objectives and ensure all processes and service levels are consistently achieved. The incumbent ensures both new and current staff members receive the necessary job training and have the necessary tools to maximize their effectiveness, provides day to day direction and addresses questions as needed. Primary Responsibilities: Services and retains an assigned book of business. Maintains assigned customer accounts and provides all services essential to high quality customer service which include collaboration with Sales and other Service/Support areas. Oversees activities of the Service Department and assures the smooth operation of the department when responding to internal and external requests. Monitors and reviews the consistent and timely delivery of proposals, policies, endorsements, invoices, audits, cancellations and correspondence to clients. Assists in the determination of the appropriate level of service for each client and ensures these levels of service are delivered in a consistent manner. Works with internal partners, operations, staff and producers to improve client satisfactions levels and service levels. Provides assistance to the internal team and is available to answer questions on procedures or coverage when necessary. Continually reviews policy and procedures manuals to ensure they reflect best practices in all areas. Manages the training of the service team to ensure they have the appropriate skills and tools necessary to ensure the highest level of client service including helping to prioritize and provide direction as needed. Conducts performance appraisals, provides on going coaching and development feedback and if needed, coordinates appropriate disciplinary measures. Performs other related duties and projects as assigned. All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program. F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions. Minimum Level of Education Required to Perform the Primary Responsibilities of this Position: High School or GED Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position: 7 Skills Required to Perform the Primary Responsibilities of this Position: Excellent management skills Excellent communication skills, both written and verbal Excellent organizational, analytical and interpersonal skills Excellent customer service skills Ability to use a personal computer and job-related software MS Word - Basic Level MS Excel - Intermediate Level MS PowerPoint - Basic Level BA or BS preferred. Experience in commercial lines property casualty operational or customer related insurance environment and TAM system. Licensures/Certifications Required to Perform the Primary Responsibilities of this Position: Based on role, either Prop & Casualty or Life & Health required. Insurance designation preferred. Physical Requirements or Work Conditions Beyond Traditional Office Work: Frequent driving (car, van, truck) Equal Employment Opportunity (EEO): It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.
    $78k-148k yearly est. 3d ago
  • National Sales Leader, Government Advisory Services (State, Local, Education)

    Eisneramper 4.8company rating

    Shift leader job in Raleigh, NC

    At EisnerAmper, we look for individuals who welcome new ideas, encourage innovation, and are eager to make an impact. Whether you're starting out in your career or taking your next step as a seasoned professional, the EisnerAmper experience is one-of-a-kind. You can design a career you'll love from top to bottom - we give you the tools you need to succeed and the autonomy to reach your goals. We are seeking a Director to drive strategic growth at EisnerAmper by developing and executing go-to-market sales strategies tailored to the distinct advisory needs of government sector clients. We're looking for someone to drive net new growth in the government sector - not just expand existing relationships, but opening doors we haven't walked through yet. This is a true field sales role with significant travel expectations, ideal for someone who thrives on being face-to-face with clients and prospects and enjoys networking. The ideal candidate will possess extensive industry expertise, a robust network within the State, Local and Education (SLED) ecosystem, and a proven history of success in business development and managing client relationships all with a deep respect for the public mission and a demonstrated passion for improving government outcomes through innovative services. What it Means to Work for EisnerAmper: You will get to be part of one of the largest and fastest growing accounting and advisory firms in the industry You will have the flexibility to manage your days in support of our commitment to work/life balance You will join a culture that has received multiple top "Places to Work" awards We believe that great work is accomplished when cultures, ideas and experiences come together to create new solutions We understand that embracing our differences is what unites us as a team and strengthens our foundation Showing up authentically is how we, both as professionals and a Firm, find inspiration to do our best work What Work You Will be Responsible For: Develop and execute a national go-to-market sales strategy for the State, Local, and Education (SLED) government sector, driving growth through new business development and expanding services within existing client accounts Cultivate strategic relationships with senior government leaders, procurement officials, and key influencers as well as strategic partners and associations to position the firm as a trusted advisor, with a strong focus on originating new work and identifying cross-functional opportunities to deepen client engagement Collaborate with Partners and internal stakeholders to design and implement tailored, value-driven solutions that meet the unique needs of the government sector Responsible for driving growth across a portfolio of complex, multi-disciplinary services Articulate value propositions, ROI, and impact in a mission-driven context Mentor and coach client service professionals, helping to develop the sales culture within the government sector team and fostering a culture of collaboration and growth Navigate complex procurement processes (RFPs, RFIs, RFQs), managing the process to support the development of teaming partnerships and preparation of compliant, competitive responses, including cooperative agreements, grants, and government contract vehicles (e.g. GSA schedules, state-specific systems) Monitor regulatory, compliance, and funding trends, analyzing their impact on the public sector market and adapting strategies to stay ahead of industry changes Partner with Marketing & Growth teams to create sector-specific campaigns, thought leadership content, and event strategies to enhance the firm's visibility and influence in the SLED space Track sales pipeline performance, revenue forecasting, and key metrics, ensuring alignment with annual growth targets and strategic objectives Achieve success in meeting and exceeding revenue targets within public sector markets Represent the firm at industry events, conferences, and SLED-focused associations, acting as an ambassador to strengthen market presence and drive business development May be required to occasionally work extended hours, or travel to/work from different firm offices and/or client locations Basic Qualifications: Bachelor's degree in Business, Public Administration, Political Science, or related field Minimum of 10 years of progressive business development, sales, or client relationship experience within the SLED or broader government sector Proven record of securing and growing professional services or advisory engagements with government sector clients Deep familiarity with government budgeting cycles, policy priorities, and governmental funding sources (e.g., FEMA, ARPA, HUD, IIJA, IRA) Preferred/Desired Qualifications: Advanced degree (e.g., MPA, MBA, JD) strongly preferred Certifications such as Certified Professional in Government (CPG), Project Management Professional (PMP), Certified Government Financial Manager (CGFM), Certified Federal Contracts Manager (CFCM), Government Sales Professional (GSP) Experience with professional services in areas such as healthcare, infrastructure, housing, energy, or disaster recovery Familiarity with CRM tools and government sector procurement platforms EisnerAmper is proud to be a merit-based employer. We do not discriminate on the basis of veteran or disability status or any protected characteristics under federal, state, or local law. About our Government Sector Services Team: EisnerAmper provides assurance, advisory and outsourcing services to hundreds of governmental clients, including federal, state, tribal, local and county governmental entities, municipalities, public retirement systems, healthcare systems, non-profits, school boards and districts and more. Because of our diverse governmental client base, our professionals understand a wide range of funding sources, operational challenges and reporting requirements. EisnerAmper also provides a full scope of services to large programs, including those funded for federal relief to recover from significant declared disasters (ARPA, CARES, FEMA PA/IA and HUD-CDBG-DR) and large federally funded infrastructure, housing and energy programs (IIJA, IRA, EPA, etc.). As strategic advisors, we provide services that help to maintain compliance, streamline operations and maximize resources so governmental entities can focus on providing citizens with the vital services they need. About EisnerAmper: EisnerAmper is one of the largest accounting, tax, and business advisory firms, with approximately 450 partners and 4,500 employees across the world. We combine responsiveness with a long-range perspective; to help clients meet the pressing issues they face today and position them for success tomorrow. Our clients represent enterprises of every form, ranging from sophisticated financial institutions to startups, global public firms to middle-market companies, governmental entities as well as high-net-worth individuals, family offices, nonprofit organizations and entrepreneurial ventures across a variety of industries. We are also engaged by the attorneys, financial professionals, bankers, investors, and key stakeholders who serve these clients. Should you need any accommodations to complete this application please email: Preferred Location:Baton Rouge For NYC and California, the expected salary range for this position is between 120000 and 250000 The range for the position in other geographies may vary based on market differences.The actual compensation will be determined based on experience and other factors permitted by law.
    $68k-104k yearly est. 3d ago
  • Shift Lead

    Front Range Holdings 3.9company rating

    Shift leader job in Rocky Mount, NC

    Qualifications Specifications 1-2 years of retail and/or food service management. 1-2 years of customer service. 1-2 years of cake decorating a plus but not required Excellent customer service skills. Good verbal communication. Ability to multitask. Attention to detail. Must be a team player. Must be 18+ years of age.
    $27k-35k yearly est. 11d ago
  • Shift Lead Raleigh Leesville

    Medical Management International 4.7company rating

    Shift leader job in Raleigh, NC

    If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. The role of the Shift Lead is to perform the duties of a Client Services Coordinator or Vet Assistant when not filling in or assisting the Practice Manager or Chief of Staff in guiding the team to maximize productivity and profitability of the hospital. This position works with the Practice Manager and/or Chief of Staff (COS) to ensure effective communication with all clients and internal stakeholders and colleagues. Description - External The right person for this job takes great enjoyment in: · Assisting and supporting the hospital leadership in developing an efficient, productive team that provides the highest quality care and service to the most pets and clients. · Following Banfield protocols and practices, focusing the team to achieve practice priorities while building our culture and brand. · Day-to-day supervision of the team when called upon and ensuring quality medical care, exceptional client service, associate engagement and maximum productivity. · Helping create an environment where a team can deliver quality, efficient and effective veterinary care to pets and fostering an environment that engages associates, where associates do their best and feel good about being a member of the team. · Providing professional, efficient and exceptional client service (lead by example), ensuring all associates do the same, to include client education about Optimum Wellness Plans, preventive care, pet health needs, hospital services, marketing campaigns, and other related information; effectively resolve client issues. · Assisting in effectively scheduling associates to meet client needs according, while proactively planning time off and CE scheduling. · Ensuring compliance with all practice policies and procedures. · Ensuring adherence to Banfield dress and grooming guidelines. A career at Banfield means you'll find yourself working in the pet healthcare field alongside industry experts with a chance to make a difference in the lives of pets and the clients we serve through client education and effective communications. Work in a fun team environment that offers a clear career path you can pursue if continued growth and learning is your goal. Banfield offers all associates a generous benefits package including 401(k), paid time off and Optimum Wellness Plans for your pets. In addition, medical, vision and dental insurance is offered to associates based on eligibility. If you want to become an integral part of an effective team that allows you to put your love of pets to work and are looking for a career with a growing company that cares about the families and pets we serve, please visit Banfield.com/Careers and apply today for an opportunity in your area. We look forward to speaking with you about your desire to join Banfield and make a better world for pets! · You must believe preventive care is the best and only way to achieve a long and healthy life for each pet. · You must embrace and thrive on providing exceptional client and pet experiences. · You must be available to work weekend and evening shifts. · You must be comfortable working in an environment with loud noise and strong smells. · You must be 18 years of age or older. · You must have a minimum of two years of veterinary hospital experience. · We are a drug-free, smoke-free, equal opportunity employer. Are You Passionate About Preventive Pet Care? Apply Today! Banfield Pet Hospital strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location.
    $29k-38k yearly est. Auto-Apply 60d+ ago
  • Part-Time Shift Leader

    Miniso Usa

    Shift leader job in Raleigh, NC

    The Shift Leader plays a key role in assisting the Store Manager with daily store operations, training associates, and ensuring exceptional customer service. This role contributes to achieving business KPIs, upholding store standards, and assisting with various operational tasks, including cashiering, opening and closing, merchandising, customer engagement, cash management, store upkeep, and shipment processing. Additionally, the Shift Leader will actively promote the store's membership program to foster customer loyalty. By fostering a positive and energetic environment, the Shift Leader helps ensure that Life is for Fun for both the team and customers, creating a dynamic and enjoyable atmosphere that drives success and delivers memorable experiences. Essential Job Functions Lead by example to drive sales, meet store KPI goals, and exceed customer expectations. Assist the store manager in training and developing sales associates to ensure strong product knowledge and customer engagement on the sales floor & at the register. Help support daily operations, including replenishment, fronting, store maintenance, cash handling, and merchandising. Maintain store appearance, ensure proper stock levels, and implement visual merchandising updates. Open and close the store, ensuring the store is recovered and clean and in compliance with safety and operational procedures. Be empowered to resolve customer concerns professionally and escalate issues to Store Manager when necessary. Support Loss Prevention efforts and ensure adherence to all company policies designed to prevent loss. Maintain a professional attitude, demonstrating enthusiasm and sincerity that aligns with MINISO USA's customer commitment. Process sales transactions accurately and efficiently using point-of-sale systems. Participate in store promotions and sales events to support overall business objectives. Additional Qualifications Strong leadership, interpersonal, and conflict-resolution skills. Ability to multitask and maintain composure in a fast-paced environment. Basic knowledge of retail operations and POS systems. Ability to travel between store locations as needed. Education & Experience High school diploma or equivalent; associate degree preferred. 1+ years of experience as a keyholder, supervisor, or shift leader, preferably in the retail industry. Pay Range USD $13.00 - USD $22.00 /Hr.
    $13-22 hourly Auto-Apply 14d ago
  • Dunkin' Shift Leader

    Daughtridge Gas & Oil

    Shift leader job in Nashville, NC

    Working at our locally owned Dunkin Donuts offers more than just a job. It's the experience of valuable teamwork and leadership development in a positive, people-focused environment that leads to many advancement opportunities and promising careers. Not only will you be part of a company that invests in the futures of our team members, but you will be part of a company that invests and gives back to our community every year through our Joy In Childhood Foundation. Whether you're looking for a life-long career with Dunkin Donuts or a job that will help you develop the skills and knowledge necessary to pursue other opportunities, either way, it will be a place where you'll be proud to work and that will prepare you for the future, wherever it may lead. Responsibilities (include but not limited to) A Dunkin' Shift Leader (SL) understands and exceeds guest expectations, needs and requirements. A successful SL sets and maintains high standards for oneself, others, and acts as a role model. SL 's identify and communicate team goals and seek to understand conflict through active listening. SL 's identify and resolve issues and problems to provide guests with a pleasant experience. Relationships with team members are expected to be developed and maintained by all SL 's. This Dunkin' Donuts restaurant is an independently and locally owned and operated franchise of Safari Foods, Inc. You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.
    $25k-32k yearly est. Auto-Apply 60d+ ago
  • Dunkin' Shift Leader

    Safari Foods, Inc.

    Shift leader job in Nashville, NC

    Job Description Working at our locally owned Dunkin Donuts offers more than just a job. It's the experience of valuable teamwork and leadership development in a positive, people-focused environment that leads to many advancement opportunities and promising careers. Not only will you be part of a company that invests in the futures of our team members, but you will be part of a company that invests and gives back to our community every year through our Joy In Childhood Foundation. Whether you're looking for a life-long career with Dunkin Donuts or a job that will help you develop the skills and knowledge necessary to pursue other opportunities, either way, it will be a place where you'll be proud to work and that will prepare you for the future, wherever it may lead. Responsibilities (include but not limited to) A Dunkin' Shift Leader (SL) understands and exceeds guest expectations, needs and requirements. A successful SL sets and maintains high standards for oneself, others, and acts as a role model. SL 's identify and communicate team goals and seek to understand conflict through active listening. SL 's identify and resolve issues and problems to provide guests with a pleasant experience. Relationships with team members are expected to be developed and maintained by all SL 's. This Dunkin' Donuts restaurant is an independently and locally owned and operated franchise of Safari Foods, Inc. You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.
    $25k-32k yearly est. 26d ago
  • Restaurant Shift Leader (Part-Time)

    Zaxby's

    Shift leader job in Roanoke Rapids, NC

    Pay Range: $15.00 - $18.00 / hour As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxbys is an indescribably great place to work! Shift Leaders oversee the people, processes, and products required to execute a shift. They set shift goals, assign tasks to team members, ensure processes are properly followed, and respond to guests' needs. Why work at Zax? * FREE Meals On Shift & 50% Off Meals Off Shift * Flexible Schedule * Early Access to Pay * Paid Training * Opportunities to Advance Benefits * Recognition Program * Employee Referral Program * 401(k) With Employer Match (additional eligibility requirements) Additional Full-Time Benefits * Medical Insurance * Dental Insurance * Vision Insurance * Short-Term Disability * Long-Term Disability * Employer Paid Life Insurance Duties and Responsibilities * Complete all training requirements including: * Zaxbys Shift Leader Development Plan * Food Safety Certification * Any additional training required by Zax LLC * Creates a culture of high-performance and trains and coaches team members to meet all company standards * Mentor, coach and develop team members and communicate performance concerns to your General Manager * Prioritizes the guest and team member experience and resolves complaints and concerns in friendly and respectful manner * Create and maintain a positive culture and healthy team morale through recognition and leading by example * Communicates shift goals and motivates team members to meet goals and perform to their highest ability level * Delegates tasks to team members and supervises performance during a shift * Maintain operational standards and ensure compliance with all Zaxbys Franchising LLC and Zax LLC guidelines, policies, and procedures * Ensure service, product quality, and cleanliness standards are consistently upheld * Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations * Receives and reconciles truck deliveries, ensures product is properly stocked, and completes daily inventory counts. * Manages food production and quality by monitoring prepping, cooking, and holding processes and taking corrective action when necessary * Tracks food safety and quality throughout the shift and ensures guests receive accurate orders that meet company standards and guests' satisfaction * Plans shift duties and ensures opening and closing duties are complete * Collaborates with management team to develop goals and reports back to management on goal progress * Ensure processes, policies, and procedures are properly followed throughout daily operations * Follows company cash management policies * Maintain compliance with federal, state, and local laws and guidelines * Utilize management tools and keep neat, accurate, and current records * Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description * Ensure the team works safely and follows all safety guidelines and procedures * Immediately report all human resources and risk management concerns to your General Manager and District Manager * Escalate other concerns to your supervisor when appropriate * All other duties necessary to ensure restaurant operations function properly Job Qualifications The following requirements must be met in order to qualify for this position. * Must be 18 years of age or older * Must have reliable transportation * Available to work 9 to 28 hours per week * Ability to work a flexible schedule including days, nights, weekends, and holidays * Successful completion of background check * Demonstrates leadership qualities, organizational skills, and ability to interact cooperatively with others * Leadership experience preferred Capability Requirements The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered. * Sit, stand, and walk continuously * Occasionally stoop, bend, crouch, or climb, including the use of ladders * Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead * Continuous use of hands and wrists for grasping and fine manipulation * Communicate proficiently through speech, reading, and writing * Maintain effective audio-visual discrimination and perception to observe and respond to the environment * Work in an environment that features hot and cold temperature variations and exposure to food allergens * Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
    $15-18 hourly 15d ago
  • Shift Lead

    Pet Supermarket 4.8company rating

    Shift leader job in Greenville, NC

    If you are looking to join one of the largest retail operations dedicated to providing Pet Parents with the best selection of pet care items and passionate customer service, join the Pet Supermarket team! Our Shift Leads possess some of the following key skills: Outgoing, upbeat, people-person, sales driven, and great organizational skills. Our Pet Experts also thrive in a high-energy environment where they work together to drive results and help Pet Parents with all their pet needs. We are dedicated to making a difference in our community and want you to be a part of our team! This may be the right opportunity for you if you are interested in making a difference in the lives of pets and their parents! Our Shift Leads are at the front lines providing friendly customer service and giving Pet Parents the best selection of pet care items! You are responsible supporting the associate and management team. As a Shift Lead, you'll function as a lead member of the Sales Associate team, encouraging cross-team collaboration and setting the standard for performance. In this multi-dimensional role, you'll provide customer sales assistance alongside the Sales Associate but also act as “Manager on Duty” when necessary. What's in it for you? Competitive pay Employee discounts Flexible schedule Room for advancement Working with PETS!!! Essential Duties and Responsibilities Sales Leadership Assist customers and leads the team in driving sales, service, and customer experience initiatives in store to achieve sales, KPIs and store performance goals. Prioritize, assign, and delegate daily goals, tasks, and assignments to associate team and ensure proper completion when manager on duty. Maintain a high level of professionalism and positive attitude in the workplace, including conducting oneself in an appropriate manner when communicating verbally, in writing, or by email. Customer Excellence Partner with the Store Manager to plan and execute community events and develop mutually beneficial business relationships with various rescue agencies. Protect employees and customers by maintaining a safe and clean store environment. Required to maintain cleanliness and well-being of all livestock including animal care and feeding. Lead and demonstrate engagement with customers using selling and service model. Operations & Team Building Supports, understands, and is accountable for maintaining store standards and meeting all safety requirements / standards, including the protection of all company assets both tangible and intangible. Clean pet enclosures and ensure all animals have appropriate food and water. Support in maintaining the fish system. Assist with the restocking of merchandise on shelves and fixtures and moving products from the stockroom to the salesfloor. Heavy lifting up to 55lbs may be repeatedly required several times throughout a shift. Partners with the Store Manager to ensure physical inventories are accurate, counts are taken, and shrink goals are met. Proficient in store opening and closing procedures. Accountable for communicating concerns with gaps in performance to Store Manager or Assistant Store manager so this can be addressed appropriately and in a timely manner. Support the execution of new hire training and merchandising guidelines. Support the execution of community events and partnering with various rescue agencies. Complete tasks and other duties as assigned by store management. Business Insight Understands the business. Regularly monitor business throughout the day / shift. Needs to be able to react to business needs. Experience, Education, Certifications (List minimum required to enter the role.) Minimum 1 year retail or customer service experience Enjoy working with and around animals. Job Requirement Ability to work a flexible work schedule which will include morning, evenings, weekends and/or holidays. Valid driver's license and access to a motor vehicle preferred. Physical Demands, Working Conditions and Effort of position: Several duties require physical exertion and dexterity. Heavy lifting up to 55lbs required several times throughout a shift. Majority of tasks do not require long periods of mental concentration. One notable exception would be inventory ordering. Most of the time is spent on the selling floor, standing, or moving around. Active listening required when communicating / speaking with customers and employees. Active observation required when merchandising the store. Works in a relatively temperature-stable environment. May occasionally need to work alone. Accidental injuries from pets are possible. Common injuries are slips/trips/falls and strains/sprains due to lifting. Competencies: Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Motivating Others: Creates an inclusive climate in which people want to do their best; can motivate others; communicates tasks and decisions down; invites input from others as needed: makes each individual feel his/her/their work is important; is someone people like working for and with. Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; steadfastly pushes self and others for results. Listening: Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he/she/they disagree. Compassion: Genuinely cares about people; is available and ready to help; is sympathetic to the plight of others who are not as fortunate; demonstrates real empathy with the joys and pains of others. Time Management: uses his/her/their time effectively and efficiently; values time; concentrates on his/hers/their efforts on the more important priorities; gets more done in less time than others; can take on a broad range of activities. Delegation: Clearly and comfortably delegates both routine and important tasks and decisions that need to be completed. Pet Supermarket is an equal opportunity employer and Drug Free Work Place.
    $27k-34k yearly est. Auto-Apply 60d+ ago
  • Shift Lead at Burrito Shak - Wilson

    Burrito Shak-Wilson

    Shift leader job in Wilson, NC

    Job Description Burrito Shak in Wilson is looking for 1-2 reliable, career oriented Shift Leads to join our team. We are located at 1215 Forest Hills Road NW. Our ideal candidate is attentive, motivated and reliable. This is a customer facing position where we expect the majority of your time to be spent serving and interacting with our guests. Responsibilities: * Work alongside the staff to construct menu items per guest orders while providing exceptional customer service with a smile. * Learn our system and train employees and monitor operations to ensure customer expectations are exceeded. * Manage employees to provide exceptional food quality in a timely and cost effective method. * Follow all health and safety protocols. * Ensure line is stocked and all recipes and products follow company standards. Qualifications: * Must love what you do. * Experience in quick serve restaurant operations. * Excellent customer service skills. * Basic knife skills. * Time management skills. We look forward to hearing from you! By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.
    $24k-32k yearly est. 18d ago
  • Shift Lead

    Jimmy John's Gourmet Sandwiches

    Shift leader job in Raleigh, NC

    Are you a highly skilled and motivated individual looking for an immediate career opportunity in the food and beverage industry? Do you thrive in a fast-paced environment and enjoy delivering exceptional customer service? If the answer is yes, then we have the perfect job for you! Jimmy John's is seeking a Shift Lead to join our dynamic team. As a Shift Lead, you will be responsible for running the shift and ensuring superior customer service and high-quality products are delivered when the General Manager is not on duty. You will have the opportunity to work with a talented team, receive paid training, and gain valuable skills in food preparation and service operations. Shift Leads start between $15 - $18 per hour. Duties and Responsibilities: * Ensures that every customer receives world-class customer service. * Routes deliveries and serves drivers to maximize delivery business and speed within the four walls of the restaurant. * Completes and oversees daily food preparation (opening procedures, meat and vegetable slicing, bread production.) * Completes and oversees opening and closing procedures. * Executes systems and procedures with 100% integrity and completeness. Completes daily paperwork as necessary. * Responsible for 100% of the cash drawers at all times during the shift. * Displays a sense of urgency in all tasks. Knowledge, Skills, and Abilities: * Must be able to read and write and communicate in English. * Position requires bending, reaching, stooping, climbing, repetitive motions, cognitive skills, standing and moving about the unit the entire workday. * Must be able to lift 50 pounds. * Must be at least 18 years of age, have a valid driver's license, reliable transportation, current automobile insurance and a clean driving record. Special Requirements: * Willing to work evenings, holidays, weekends as business dictates. * Ability to establish priorities, work independently and proceed with objectives with minimal supervision. * Ability to handle and resolve customer threats and issues. * Ability to handle stress and a high-volume enterprise. The Company will consider requests or exceptions based on legally protected religious observances, as reasonable accommodations to an employee's disability, or as otherwise required by law. If you are a talented and enthusiastic individual who thrives in a fun and loving work environment, then don't miss out on this exciting opportunity! Apply now to join the Jimmy John's team and enjoy flexible scheduling, health insurance, paid training, dental insurance, vision insurance, and tip sharing. Company Introduction This Franchisee is an affiliate of several entities which independently own and operate Jimmy John's Sandwiches franchise locations. Our company is based in Illinois, operating 90+ Jimmy John's stores in 6 states (Texas, Illinois, Wisconsin, Ohio, North Carolina, and South Carolina) and we are continuing to grow with new store development and acquisitions. We strive to be the BEST Jimmy John's Franchisee group, deliver EXCEPTIONAL customer service and provide GREAT CAREER OPPORTUNITIES to our employees.
    $15-18 hourly 60d+ ago
  • Shift Leads (18+)

    Crumbl Cookies

    Shift leader job in Raleigh, NC

    Join the Crumbl Crew Looking for a fun job where you can work with awesome people, learn new skills, and make someone's day a little sweeter? Crumbl is hiring part-time and full-time Shift Leads - and we want YOU on our team! No baking experience? No problem! We'll teach you everything you need to know (and yes, you get paid while you learn). Who we're looking for: Friendly, outgoing people who love working with others Great communicators who know how to keep the team vibes strong Hard workers who aren't afraid to jump in and stay busy Leaders who can step up and help guide a group Positive personalities who enjoy making customers smile Why you'll love it here: ✨ Paid training - no experience needed ✨ $12 - 14/hr starting pay (based on experience) + tips ($3-$4/hr) total pay $15 - $18/hr ✨ Opportunities to level up fast - learn skills, earn raises, and grow from Crew Member to Shift Lead, Assistant Manager, or Manager ✨ Flexible shifts (day, evening, weekdays, weekends) At Crumbl, we're not just baking cookies-we're building a fun, supportive team where hard work and good vibes get rewarded. If you're ready to bring energy, positivity, and a great personality to our crew, apply today and let's grow together!
    $15-18 hourly 60d+ ago
  • Shift Lead

    Jimmy John's

    Shift leader job in Raleigh, NC

    Are you a highly skilled and motivated individual looking for an immediate career opportunity in the food and beverage industry? Do you thrive in a fast-paced environment and enjoy delivering exceptional customer service? If the answer is yes, then we have the perfect job for you! Jimmy John's is seeking a Shift Lead to join our dynamic team. As a Shift Lead, you will be responsible for running the shift and ensuring superior customer service and high-quality products are delivered when the General Manager is not on duty. You will have the opportunity to work with a talented team, receive paid training, and gain valuable skills in food preparation and service operations. Shift Leads start between $15 - $18 per hour. Duties and Responsibilities: Ensures that every customer receives world-class customer service. Routes deliveries and serves drivers to maximize delivery business and speed within the four walls of the restaurant. Completes and oversees daily food preparation (opening procedures, meat and vegetable slicing, bread production.) Completes and oversees opening and closing procedures. Executes systems and procedures with 100% integrity and completeness. Completes daily paperwork as necessary. Responsible for 100% of the cash drawers at all times during the shift. Displays a sense of urgency in all tasks. Knowledge, Skills, and Abilities: Must be able to read and write and communicate in English. Position requires bending, reaching, stooping, climbing, repetitive motions, cognitive skills, standing and moving about the unit the entire workday. Must be able to lift 50 pounds. Must be at least 18 years of age, have a valid driver's license, reliable transportation, current automobile insurance and a clean driving record. Special Requirements: Willing to work evenings, holidays, weekends as business dictates. Ability to establish priorities, work independently and proceed with objectives with minimal supervision. Ability to handle and resolve customer threats and issues. Ability to handle stress and a high-volume enterprise. The Company will consider requests or exceptions based on legally protected religious observances, as reasonable accommodations to an employee's disability, or as otherwise required by law. If you are a talented and enthusiastic individual who thrives in a fun and loving work environment, then don't miss out on this exciting opportunity! Apply now to join the Jimmy John's team and enjoy flexible scheduling, health insurance, paid training, dental insurance, vision insurance, and tip sharing. Work schedule 8 hour shift Weekend availability Night shift Day shift Supplemental pay Tips Benefits Flexible schedule Paid time off Health insurance Dental insurance 401(k)
    $15-18 hourly 60d+ ago
  • Shift Leader

    Best Development 3.8company rating

    Shift leader job in Goldsboro, NC

    REPORTS TO: General Manager STATEMENT: This position is fully accountable for the profitable operation of a specific shift designated by the General Manager while adhering to all company guidelines and regulations. Ensure the restaurant is in full compliance to all local, state and federal regulations to include health regulations, hour and wage regulations, age restrictions, fair employment practices, ADA and any other appropriate regulations required for the legal operation of the business. Ensure knowledge, adherence and enforcement of all Firehouse Subs Policies and Procedures. Ensures the profitability of the business by operation shifts within established guidelines and requirements for food cost, labor, controllables, utilities and sales growth. Providing leadership to the restaurant team to consistently meet standards of superior guest service, quality and cleanliness while embracing the Firehouse Subs “culture” and mission and vision statements. Assists the GM in coordinating and implementing current operations game plans and company initiatives in a profitable and timely manner. Participates in interviewing, hiring, training and disciplining employees under the guidance of the GM. Ensure all required programs, reports and legal documents are accurate, complete and accomplished on schedule. Actively participates in all Public Safety Foundation initiatives. Represents Firehouse Subs in a professional, positive manner at all times. Communicates effectively to the GM/Owner any and all issues that may impact our business. Able to work on their feet for up to 13 hours at a time. Able to lift up to 50 lbs. Any other duties assigned by GM/Owner. Compensation: 8.50 Firehouse Subs is a restaurant chain with a passion for hearty and flavorful food, heartfelt service and public safety. Founded in Jacksonville, Florida in 1994 by brothers and former firefighters Chris Sorensen and Robin Sorensen, Firehouse Subs is a brand built on decades of fire and police service, hot and hearty subs piled high with the highest quality meats and cheeses, and its commitment to saving lives through the establishment of the non-profit Firehouse Subs Public Safety Foundation . The founders are the real deal, the food is their creation and the brand is a family of franchise operators who share their same passion for generously serving food and community. For the third consecutive year, based on recent Technomic Insight consumer data, Firehouse Subs was named the No.1 brand in the restaurant industry that "Supports Local Community Activities." This year, Firehouse of America and Firehouse Subs suppliers will together donate a portion of purchases at Firehouse Subs locations to the Firehouse Subs Public Safety Foundation for the purchase of lifesaving equipment, with a minimum donation of $1 million. Our mission is to carry on our commitment to and passion for: Hearty and Flavorful Food Heartfelt Service, and Public Safety This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchise restaurant, and all hiring decisions will be made by the management of this franchise restaurant. All inquiries about employment at this franchise restaurant should be made directly to the restaurant, and not to Firehouse Subs Corporate.
    $26k-34k yearly est. Auto-Apply 60d+ ago
  • Shift Leader

    PJ 5417 Riverwood

    Shift leader job in Clayton, NC

    Job Description **Pay is $10-16/hour based on location, volume of sales & experience.** BENEFITS: Food Discounts Paid Time Off Flexible Hours Training Program 401K Program Opportunity for Advancement - YOU have the potential to one day become a Franchisee! Along with a competitive paycheck you will work in a fun, nurturing environment where you will learn valuable business and personal skills Shift Leader The Shift Leader supervises shifts and/or work areas in the operation of a Papa John's restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability. Other responsibilities include the management of operations including the execution of all Company policies, procedures, programs and systems. Ensure compliance with all federal, state and local laws and ethical business practices. Responsibilities Adheres to guidelines, techniques and expectations for each station including, but not limited to, dough management, accuracy and proper portioning. Performs assigned work station duties such as making quality products, follows all product preparations procedures and maintains established product holding times. Consistently contributes to achieving the Company's product goal. Commits to meeting the needs and expectations of the restaurant's customers, minimizes customer complaints and responds appropriately to customer needs. Follows all policies and procedures as outlined in our TM handbook including, but not limited to, image (including car topper for delivery drivers), attendance, safety and security. Exemplifies and exhibits the Core Values, maintains a positive attitude, works well with others and is flexible and adaptable to change. Ensures adequate shift coverage for restaurant. Provides immediate feedback and corrects problems when identified. Maintains product quality, customer service, and performance responsibilities (such as MCE readiness, food/labor costs, restaurant cleanliness, etc.) within acceptable standards, follows all policies and procedures related to shift management. Contribute to profit goals by ensuring they stay within company guidelines and target goals by accurately utilizing the FOCUS System. Execute cash management duties. Assist in the management of adequate inventory levels using the company's systems and guidelines to minimize loss. Key Ingredients High School diploma or GED preferred. Serv-Safe/Local or State Food Service Certification preferred Previous restaurant shift lead experience preferred Ability to lift up to 50 lbs We use eVerify to confirm U.S. Employment eligibility.
    $10-16 hourly 29d ago
  • Shift Leader

    PJ 5405 Ten Ten

    Shift leader job in Raleigh, NC

    Job Description **Pay is $10-16/hour based on location, volume of sales & experience.** BENEFITS: Food Discounts Paid Time Off Flexible Hours Training Program 401K Program Opportunity for Advancement - YOU have the potential to one day become a Franchisee! Along with a competitive paycheck you will work in a fun, nurturing environment where you will learn valuable business and personal skills Shift Leader The Shift Leader supervises shifts and/or work areas in the operation of a Papa John's restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability. Other responsibilities include the management of operations including the execution of all Company policies, procedures, programs and systems. Ensure compliance with all federal, state and local laws and ethical business practices. Responsibilities Adheres to guidelines, techniques and expectations for each station including, but not limited to, dough management, accuracy and proper portioning. Performs assigned work station duties such as making quality products, follows all product preparations procedures and maintains established product holding times. Consistently contributes to achieving the Company's product goal. Commits to meeting the needs and expectations of the restaurant's customers, minimizes customer complaints and responds appropriately to customer needs. Follows all policies and procedures as outlined in our TM handbook including, but not limited to, image (including car topper for delivery drivers), attendance, safety and security. Exemplifies and exhibits the Core Values, maintains a positive attitude, works well with others and is flexible and adaptable to change. Ensures adequate shift coverage for restaurant. Provides immediate feedback and corrects problems when identified. Maintains product quality, customer service, and performance responsibilities (such as MCE readiness, food/labor costs, restaurant cleanliness, etc.) within acceptable standards, follows all policies and procedures related to shift management. Contribute to profit goals by ensuring they stay within company guidelines and target goals by accurately utilizing the FOCUS System. Execute cash management duties. Assist in the management of adequate inventory levels using the company's systems and guidelines to minimize loss. Key Ingredients High School diploma or GED preferred. Serv-Safe/Local or State Food Service Certification preferred Previous restaurant shift lead experience preferred Ability to lift up to 50 lbs We use eVerify to confirm U.S. Employment eligibility.
    $10-16 hourly 16d ago
  • Shift Lead

    Qsculinary

    Shift leader job in Smithfield, NC

    Job Description About Company: Founded in 2018 and headquartered in Oklahoma City, Quail Springs Culinary (QSC) includes 5 restaurant concepts that operate in 9 states with a total of 78 company owned and franchised locations. QSC invests in concepts that have craveable food, strong leadership, and are ready for growth. Each QSC business has its own unique culture and set of values that allow them to be successful in their respective markets. About the Role: The Shift Lead plays a critical role in ensuring the smooth and efficient operation of daily activities during their assigned shift. This position is responsible for supervising team members, managing workflow, and maintaining high standards of customer service and operational excellence. The Shift Lead acts as a liaison between staff and management, addressing any issues that arise and facilitating effective communication. They are also tasked with monitoring performance metrics, ensuring compliance with company policies, and supporting training and development initiatives. Ultimately, the Shift Lead ensures that all shift objectives are met while fostering a positive and productive work environment. Minimum Qualifications: High school diploma or equivalent. Previous experience in a supervisory or leadership role, preferably in a retail, hospitality, or service environment. Strong communication and interpersonal skills. Ability to work flexible hours, including evenings, weekends, and holidays as needed. Basic proficiency with computer systems and point-of-sale technology. Preferred Qualifications: Associate degree or higher in business, management, or a related field. Experience with staff scheduling and performance management. Familiarity with inventory control and loss prevention practices. Demonstrated ability to lead and motivate a diverse team. Certification in first aid or workplace safety. Responsibilities: Supervise and coordinate the activities of team members during the shift to ensure operational efficiency. Provide guidance, support, and training to staff to maintain high performance and adherence to company standards. Monitor workflow and adjust staffing or processes as needed to meet customer demand and service quality. Address and resolve any employee or customer issues promptly and professionally. Ensure compliance with safety, health, and company policies throughout the shift. Maintain accurate records of shift activities, including attendance, incidents, and performance metrics. Communicate effectively with management regarding shift progress, challenges, and opportunities for improvement. Skills: The Shift Lead utilizes strong leadership and communication skills daily to effectively manage and motivate team members, ensuring that operational goals are met. Problem-solving abilities are essential for addressing unexpected challenges and maintaining a positive customer experience. Organizational skills are applied to manage shift schedules, track performance metrics, and maintain accurate records. Technical skills, including proficiency with point-of-sale systems and basic computer applications, support efficient transaction processing and reporting. Additionally, interpersonal skills foster a collaborative work environment, enabling the Shift Lead to mediate conflicts and promote teamwork.
    $24k-32k yearly est. 2d ago
  • Shift Leader

    Ghwbb North Carolina

    Shift leader job in Knightdale, NC

    Jersey Mike's Subs has been making amazing subs since 1956 in Point Pleasant New Jersey! The Jersey Mikes tradition was founded on a strong sense of community and commitment to the personal and professional development of our people. Our goal is to serve the highest quality sub sandwich to our customer in a manner that projects a thankful and caring mentality to every person that comes through our door. Our culture is a culture of "giving" and supporting our local communities so that all can be lifted together. "Jersey Mike's "A Sub Above" Jersey Mikes is committed to providing our customers with the most enjoyable and satisfying experience possible through our amazing subs and unparalleled customer service. We understand that it all starts with a winning team of individuals who are fun, personable,diligent, positive, energetic, eager to learn team players who take pride in what they do and who they are. At the end of the day they are focused on executing great customer service with a Great Big Smile! If you possess these attributes and can commit to improving upon them, we would love to speak with you about joining our team! A Shift Leader is responsible for supporting the management team in the execution of running their assigned location. This includes, but is not limited to: 1. Coaching the staff to deliver amazing customer service; 2. Producing high quality food; 3. Delivering the Jersey Mike's experience; 4. Cash handling; 5. Following the Learning Management System Training Program; 6. Developing others for career growth; 7. Enforcing policies and procedures; 8. Participating in local and national marketing initiatives; 9. Building sales; 10. Maintaining the cleanliness and proper sanitation practices in the establishment; 11. Being certified in all four positions of the restaurant; 12. Effective communication; 13. Having a sense of urgency; A Shift Leader is expected to: 1. Move or Transport up to 50 lbs without assistance unless a medical notation is made whereas any physical disabilities are covered by the Americans with Disabilities Act or a temporary doctor's note with a time frame for the restriction on your ability; 2. Work 38-40 hours per week; 3. Have the ability to get to and from work; 4. Communicate with the GM/AGM/DM of any issues they are having; 5. Lead by example in terms of quality of the food they make, the way they interact and provide customer service, and coming to work in a clean, fitted, and pressed uniform daily. Create food consistent with Jersey Mikes high quality standards • Maintain restaurant that is noticeably cleaner than others • Work in a fast-paced team driven atmosphere • Ability to multitask and work with a sense of urgency • Interface with customers and provide an exceptional experience • Full understanding of the term's accountability and integrity • Key Holder • Perform all tasks related to opening and closing of store • Knows how to bake bread and perform all prep • Manage and lead crew of 2 to 5 people • Proficient in slicing Qualifications for the job: • Education: High school degree or equivalent • 1 Year QSR experience preferred • Other: Must be 18 years or older to operate the slicer • Serve Safe Certification - Food Handler • Must have reliable transportation This website is not operated by Jersey Mike's Franchise Systems. Jersey Mike's restaurants are independently owned and operated franchise locations. Franchisees are independent business owners who set their own wage and benefit programs, which can vary between franchisees. Your application will go directly to the franchisee, and all hiring decisions will be made by the franchisee.
    $24k-32k yearly est. 6d ago
  • Urgent Care Veterinary Shift Lead

    American Veterinary Group

    Shift leader job in Raleigh, NC

    UrgentVet bridges the gap between daytime general practice and emergency/overnight care, offering after-hours care for canine and feline patients without the additional expense of emergency clinic fees. Our hospitals offer care for common urgent cases, including wound management, ear infections, vomiting/diarrhea, and euthanasia. Each of our paperless clinics is specially designed to deliver efficient care and equipped with cloud-based EMR, digital x-ray, and a full suite of IDEXX in-house lab equipment. Are you looking for an opportunity to make an impact in your community while tackling a challenging, variety of tasks and the ability to helps animals among a great team of people? Our clinic is seeking a Full-time Shift Lead to help provide outstanding patient care, team leadership, and client service in a fast-paced, state-of-the-art urgent care clinic. The primary purpose of the Shift Lead is to perform the duties of a Senior Veterinary Assistant or Veterinary Technician (if applicable) and provide operational support across all shifts. You will work to provide consistent leadership during each shift to support clients, coordinate paraprofessional staff, and to steward hospital leadership goals by maximizing productivity and profitability. The Shift Lead will direct, plan, coordinate, and perform a variety of duties concerned with animal health and client education to ensure consistent, efficient, quality care for our patients. The Shift Lead will partner with the Practice Manager and Lead DVM to ensure effective communication with clients, hospital team members, Field Leadership, and AVG/UV Support Center departments. Click here to take a virtual tour of our clinic! Ideal Candidate * Demonstrates professionalism, dependability, healthy and positive communication skills, and the ability to multi-task in a hands-on environment * Energetic people-and-pet person with excellent work ethic and social and organizational skills * Willing to work flexible hours including evenings, weekends, and holidays * Prior customer service experience * Prior experience working with animals in a hospital setting * Supporting the Practice Manager in hospital labor management, including adjusting team schedules. * Helping to create an environment for delivering quality, efficient, and effective veterinary care while fostering a positive and engaging team environment. * Ensuring effective communication between staff, clients, hospital leadership, and the Support Center. * Assigning cases to veterinary assistants and ensure clarity of responsibilities and identifying and resolving bottlenecks in medical operations. * Assisting with client resolution decisions, invoice adjustments, and client experience exceptions. * Training and mentoring new paraprofessional staff. * Addressing broken equipment issues and assist in inventory management. * Performing other duties as assigned. * Must be able to lift 40 lbs * This position requires regular on-site presence as an essential function of the role. Due to the nature of veterinary hospital operations, in-person attendance is necessary to support patient care, respond to time-sensitive needs, collaborate with clinical teams, and maintain the safety and well-being of patients, clients, and staff. We are committed to providing equal employment opportunities and will consider requests for reasonable accommodation in accordance with the Americans with Disabilities Act (ADA) and applicable laws Skills, Knowledge, & ExpertiseSkills, Knowledge, & ExpertiseBenefits * Health Care Plan (Medical, Dental & Vision Options) * 401k Match * Generous paid time off (PTO) * Paid Parental Leave + Paid Maternity Leave * One (1) Work/Life Balance day off * Short-term and long-term disability options * Supplemental insurance options * Discounted Veterinary Care * Scrub allowance * Hands-on and E-training * Professional growth opportunities * Tuition assistance for prospective Veterinary Technician Students * Tuition reimbursement for Credentialed/Registered Veterinary Technicians
    $24k-32k yearly est. 7d ago

Learn more about shift leader jobs

How much does a shift leader earn in Rocky Mount, NC?

The average shift leader in Rocky Mount, NC earns between $22,000 and $37,000 annually. This compares to the national average shift leader range of $26,000 to $43,000.

Average shift leader salary in Rocky Mount, NC

$28,000

What are the biggest employers of Shift Leaders in Rocky Mount, NC?

The biggest employers of Shift Leaders in Rocky Mount, NC are:
  1. Ace Hardware
  2. Dunkin Brands
  3. Walgreens
  4. Papa John's International
  5. Front Range Biosciences
  6. Daughtridge Gas & Oil
  7. Safari Foods, Inc.
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