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How to find a job with Customer Relationships skills

What is Customer Relationships?

Customer relationships are the interactions and efforts made by a company to improve its customer service. Customer relationships cover not just all of the essential roles performed by customer support, but also the initiatives made before and after the interaction with a customer.

How is Customer Relationships used?

Zippia reviewed thousands of resumes to understand how customer relationships is used in different jobs. Explore the list of common job responsibilities related to customer relationships below:

  • Managed customer relationships on multiple levels, including C-Level inside and outside of IT.
  • Developed overall market strategy and trained representative in sales techniques that built upon strong customer relationships and post sales service operation.
  • Collaborated with team and focused on strengthening long-lasting customer relationships by partnering with and thoroughly understanding their needs.
  • Developed solid customer relationships, lead process improvement initiatives and ensured smooth interaction with the appropriate Bosch counterparts.
  • Presented pricing proposals, monitored account implementation and performed business reviews to enhance new and existing customer relationships.
  • Manage all assigned customer relationships ensuring existing contracts are secure and new business opportunities are identified and closed.

Are Customer Relationships skills in demand?

Yes, customer relationships skills are in demand today. Currently, 70,984 job openings list customer relationships skills as a requirement. The job descriptions that most frequently include customer relationships skills are client sales executive, skin care specialist, and residential sales representative.

How hard is it to learn Customer Relationships?

Based on the average complexity level of the jobs that use customer relationships the most: client sales executive, skin care specialist, and residential sales representative. The complexity level of these jobs is challenging.

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What jobs can you get with Customer Relationships skills?

You can get a job as a client sales executive, skin care specialist, and residential sales representative with customer relationships skills. After analyzing resumes and job postings, we identified these as the most common job titles for candidates with customer relationships skills.

Client Sales Executive

Job description:

A client sales executive promotes the products and services of a company to customers. Client sales executives negotiate contracts aiming for profit maximization. They serve as the primary point of contract between organizations and their clients. Their job includes answering queries, introducing new products, and offering advice. They organize sales visits, maintain accurate records, review sales performance, and establish a new business. Among their typical employers are service industries, charities, retailers, and industrial organizations.

  • Customer Relationships
  • Client Relationships
  • Cloud
  • Cloud Computing
  • Sales Process
  • CRM

Skin Care Specialist

Job description:

A skin care specialist mainly cleanses and beautifies the body and face of their client for enhancement. They give full-body treatments, head and neck massages, and facials for skin improvement. Some of them give other skincare treatments such as masks, peels, and scrubs to remove dead or dry skin. They create skincare routines and recommend products for customers based on their skin analysis. Sometimes, they sell skincare products such as lotions, creams, and cleansers. They refer clients to other skincare specialists like dermatologists if they find serious skin problems.

  • Product Knowledge
  • Booking
  • Customer Relationships
  • Retail Sales
  • Store Events
  • Skin Care Products

Residential Sales Representative

Job description:

The job of a residential sales representative is to sell the products and services to potential customers. Residential sales representatives design effective strategies to generate leads, establish a plan of action, and execute it. They manage all the leads and determine their prospective clients. It is part of their job to take part in different home shows and present the products and services their company offers. Marketing, communications, leadership, and business management are some of the skills they need to develop.

  • Data Entry
  • Customer Relationships
  • Weed Control
  • Telemarketing
  • Lawn Care
  • Cross-Selling

Customer Relationship Manager

Job description:

A customer relationship manager is in charge of overseeing teams that handle and provide services to a company's key clients. It is their duty to spearhead programs and projects that cater to key clients, ensuring to build positive relationships with them. They must also develop strategies to optimize operations and research new business opportunities. Furthermore, as a customer relationship manager, it is essential to lead and encourage the workforce to reach goals, all while implementing the company's policies and regulations.

  • Customer Service
  • Customer Relationships
  • CRM
  • Customer Satisfaction
  • Lieu
  • Outbound Calls

Commercial Lender

Job description:

A commercial lender is in charge of handling and processing business loan applications, ensuring accuracy and smooth workflow. Their responsibilities typically revolve around liaising with company representatives to identify their needs, gathering and verifying applications, providing consultations and recommendations, and negotiating contracts and payment arrangements. They must also keep track of all amendments and processes, maintaining records of all transactions. Furthermore, as a commercial lender, it is essential to build positive relationships with clients, all while adhering to the company's policies and regulations.

  • Commercial Loans
  • Customer Relationships
  • Loan Applications
  • Loan Portfolio
  • Credit Analysis
  • Bank Products

Retail Account Manager

Job description:

A retail account manager is primarily in charge of liaising with retail accounts and suppliers, establishing positive business relationships. Among their responsibilities include researching new business and client opportunities, communicating with key accounts to identify and meet their needs, and develop sales strategies. They may also perform clerical tasks such as preparing and processing documentation, handling calls and correspondence, and maintaining extensive records. Furthermore, as a retail account manager, it is essential to lead and serve as a mentor to staff while implementing the company's policies and regulations.

  • Customer Service
  • Customer Relationships
  • Account Management
  • Customer Satisfaction
  • Client Relationships
  • Lead Generation

Service Account Engineer

  • HVAC
  • Retrofit
  • Customer Relationships
  • Customer Issues
  • Customer Expectations
  • Account Management

Account Development Manager

Job description:

An account development manager's responsibilities revolve around securing and reaching sales targets, creating business plans, developing strategies, and building positive relationships with clients. They must also reach out to clients through calls and correspondence, offer products and services, and address any issues and concerns, resolving them promptly and efficiently. There are also instances when they have to collect and process payments, perform follow-up calls, negotiate contracts, and even open and close accounts. Furthermore, as a manager, it is essential to lead and encourage the team to reach goals, all while implementing the company's policies and regulations.

  • Customer Relationships
  • Customer Accounts
  • CRM
  • Product Knowledge
  • Account Management
  • Salesforce

Finance Service Advisor

Job description:

A finance service advisor provides clients with recommendations on taxes, college savings accounts, retirement, estate planning, and investments. Finance service advisors collaborate with the executives for profitability and efficiency through project management strategy and accounting procedure restructuring. They provide assistance, referrals, and information on eligibility for services. Also, they maintain client retention through strategic investment plans base on equity and fix income report evaluations.

  • Cash Handling
  • Customer Relationships
  • Financial Services
  • Bank Products
  • Client Relationships
  • Financial Aid

Universal Banker

Job description:

A universal banker's role is to provide banking assistance to clients by performing a wide range of tasks, ensuring timeliness and customer satisfaction. Their responsibilities revolve around handling and processing accounts, accomplishing requests from clients, and addressing inquiries and complaints, responding to them promptly and efficiently. They must also manage cash drawers, generate referrals, and identify the clients' financial and banking needs. Furthermore, as a universal banker, it is crucial to ensure that all processes comply with the policies and regulations of the bank.

  • Customer Relationships
  • Cash Handling
  • Financial Services
  • Branch Management
  • Customer Satisfaction
  • Account Opening

Mobile Sales Associate

Job description:

A mobile sales associate is a brand ambassador who works with a team of experts to market products and services. They interact with the customer to increase clientele, determine customers' needs, and demonstrate how products are used. They need to familiarize themselves with new technology to be better suited to serve the customer. They are also responsible for in-store brand promotions, phone sales, and creating brand awareness that will help the company reach the targeted sales goals.

  • Customer Service
  • Sales Floor
  • Customer Satisfaction
  • Customer Relationships
  • Cash Handling
  • Product Knowledge

Branch Banker

Job description:

A branch banker is responsible for assisting the customers in performing their financial transactions, updating their account information, and resolving bank discrepancies. Branch bankers guide the customers in handling their personal finances and recommend financial services according to the customers' needs and qualifications. They also create financial reports and identify opportunities that would generate more revenue resources by conducting data and statistical reviews. A branch banker must have excellent analytical skills, as well as extensive knowledge of the financial industry, to manage financial functions and set regulations accordingly.

  • Customer Service
  • Excellent Interpersonal
  • Customer Relationships
  • Financial Solutions
  • Loan Payments
  • Bank Products

Farm Agent

  • Schedule Appointments
  • Develop Leads
  • Customer Relationships
  • Review Process
  • Strong Work Ethic
  • Work Ethic

Specialist-Small Business

Job description:

A small business specialist develops new business programs to meet changing customer demands. They are responsible for ensuring integrity and consistency in the domain of business. They analyze causes of a business issue, obtain business data, and make enquiries. They are responsible for making purchase agreements, confidentiality arrangements, and joint venture arrangement.

  • Customer Service
  • Customer Relationships
  • Business Development
  • Business Portfolio
  • Business Administration
  • Business Accounts

Commissioned Sales Associate

Job description:

Commissioned sales associates are professionals who conduct sale transactions that can generate additional compensation by increasing selling operations. These associates are must collaborate successfully with fellow associates in regard to sales and commission distribution. They must provide excellent customer service so that they can establish long term relationships with customers and ensure high satisfaction. Commissioned sales associates must also assist the department managers with visual merchandising to arrange racks so that they can place and stock new merchandise.

  • Excellent Organizational
  • Customer Service
  • Customer Relationships
  • Sales Floor
  • Commission Sales
  • Jewelry

Personal Banker

Job description:

A personal banker is responsible for managing the customers' financial records and assisting them in various banking transactions. Personal bankers' duties also include handling customers' inquiries for financial plans, understanding the banking and financial industry principles, processing applications, verifying account details, and offering bank products based on the customers' needs. A personal banker must have excellent customer service and communication skills, providing the best options for the customers, and helping them achieve their financial goals.

  • Customer Relationships
  • Cross-Sell
  • Customer Satisfaction
  • NMLS
  • Bank Products
  • Financial Services

Business Banking Officer

Job description:

A business banking officer is primarily in charge of liaising with clients, ensuring they get to receive prompt and efficient service. Among their responsibilities include identifying the clients' needs, answering inquiries, recommending other services, and addressing issues and concerns, resolving them in a timely manner. Moreover, a business banking officer may also devise networking strategies to identify new business or client opportunities. Above all, it is essential to build positive relationships with clients and adhere to the company's policies and regulations.

  • Business Development
  • Customer Relationships
  • Customer Service
  • Relationship Management
  • Financial Statements
  • Cash Management

Outside Sales Engineer

Job description:

An outside sales engineer is both a specialist and a salesperson of scientific and technological products or services to businesses. You have an in-depth knowledge of the products and the engineering processes that make these products work so that you can demonstrate their benefits to customers. Outside sales engineers are technical customer service representatives working for businesses that sell engineering products or the makers - they are out in the field interacting, educating, and selling to potential customers.

  • Customer Relationships
  • HVAC
  • Product Line
  • CRM
  • Trade Shows
  • Territory Sales

Territory Representative

Job description:

A territory representative is responsible for selling the company's goods and services within a designated area, negotiating offers with potential clients, and identifying business opportunities according to market trends and customer demands. Territory representatives analyze the sales performance and strategize techniques to reach sales targets by coordinating with the whole sales team. They must be highly knowledgeable of the products offered by the company to demonstrate features and functionalities and respond to the inquiries and concerns the customers may have.

  • Customer Service
  • Patients
  • Customer Relationships
  • CRM
  • Territory Development
  • Food Handling

Inside Product Specialist

Job description:

An Inside Product Specialist is typically in charge of securing product sales by reaching out to potential customers and businesses through calls and correspondence, building positive client relationships along the way. They offer products and services, discuss product specifications, introduce promotions, answer inquiries, arrange payment plans, and even process payments. Their responsibilities also include conducting research and analysis to find client and business opportunities, generating leads, and maintaining transaction records. Inside Product Specialists may perform follow-up calls, negotiate contracts, and address issues and concerns, resolving them promptly and efficiently.

  • Sales Process
  • Service Offerings
  • Customer Relationships
  • Technical Support
  • Strategic Product
  • Sales Organization

How much can you earn with Customer Relationships skills?

You can earn up to $52,162 a year with customer relationships skills if you become a client sales executive, the highest-paying job that requires customer relationships skills. Skin care specialists can earn the second-highest salary among jobs that use Python, $35,472 a year.

Job titleAverage salaryHourly rate
Client Sales Executive$52,162$25
Skin Care Specialist$35,472$17
Residential Sales Representative$54,919$26
Customer Relationship Manager$78,814$38
Commercial Lender$74,995$36

Companies using Customer Relationships in 2025

The top companies that look for employees with customer relationships skills are The Coca-Cola Company, Oracle, and Wells Fargo. In the millions of job postings we reviewed, these companies mention customer relationships skills most frequently.

Departments using Customer Relationships

DepartmentAverage salary
Finance$64,087
Sales$49,075

5 courses for Customer Relationships skills

Advertising disclosure

1. Customer Service to Customer Relationship Management

udemy
4
(122)

While all businesses focus their efforts on excellent customer service it usually ends there. It is also important that the relationship built with the customer from the point of sale is sustained. The goal of your business should be to develop brand ambassadors and it starts with your regular customers! This course is designed for the leaner to understand and acknowledge their role in the development of a culture of Service. It is expected that the learner will have a clear understanding of their role in customer relationship and learn skills in handling difficult situations with ease so as to project a positive and professional image of the business to its customer...

2. CRM: Customer Relationship Management

udemy
4.4
(1,546)

Whilst it may be relatively straightforward to attract customers, it can be difficult to retain them. The key to customer retention and purchase recurrence is strong brand-consumer relationships. You must know exactly how to manage customer relationships if you want your business to grow from strength to strength. By teaching how CRM strategies work, and by guiding you through the principles of successful '3-D businesses' currently operating at a much higher level than their competitors, this course will give you the exact recipe for cooking up the perfect CRM plan. Whether it's the 12 most common 'MCR' (Maximising Customer Relationships) mistakes each business makes, or the 7 key ingredients every stellar 'MCR' plan contains, every section of content is rooted in the concept of 'Dramatic and Demonstrable Difference'. You need to identify where you stand with respect to your competitors and analyse what they can do, and what they aren't doing right now. This is how you act proactively in the marketing world, making sure you get the best out of your customer and giving your best to them too. So how do you implement Customer Relationship Management? In this course, you will also learn how to get up close and personal with the customer, engaging them and educating them so they naturally come back to you for value. Once you have them hooked, they are far more likely to purchase your products. As well as understanding the customer psyche, developing a robust 'MCR' plan and obtaining positive testimonials, this course is a sure-fire choice for any business leader looking to catapult themselves way beyond the efforts of their competitors. The happier your customer is, the more likely they are to buy from you again. The higher your sales power, the greater your profits and the more room you have to grow. So, enrol today and craft the perfect Customer Relationship Management strategy that will have your competitors' customers flocking to you instead...

3. Customer Relationship Management A Retail Perspective

udemy
4.5
(425)

I am excited to share with you this course, customer relationship management from a retail perspective. The focus would be to cover so many important topics starting from the definition of CRM to covering the CRM process model. Each topic is designed to enhance not only your academic understanding of the topic but also your practical knowledge. The following topics will be covered in this course: Introduction to CRMDefinition of CRMCritical factors that influence CRMCustomer Retention and Customer LoyaltyUnderstanding the influence of price reduction on customer loyaltyAn overview of the CRM process modelA detailed explanation of the CRM Process model with all of the four (4) stagesCollecting data on customersAnalyzing important informationKeeping in mind the privacy issuesProtecting customer privacy when collecting data on themWhat are the guidelines provided by FTC when collecting dataHow can you collect more data and useful dataAnalyzing customer dataIdentifying your best customersAnalyzing customer data using Market Basket AnalysisUnderstanding RFMThe use of frequency programs in CRMDeveloping effective CRM programsImplementation of the CRM programs, covering important topics like customer pyramid and customer alchemyHow to deal with unprofitable customersAs you can see that this course will cover so many interesting topics. I am confident that after attending this course you will be able to improve your retail/ business performance. See you inside. Dr. Jan...

4. Customer Success: Build Cross-Functional Relationships

udemy
4.4
(3,178)

Have you ever been frustrated because it seems like other teams inside your company don't care about customers in the same way that you do? Do you want to encourage other teams to adopt a customer focus? Do you wish that you had the ability to effectively lead a cross-functional team in order to drive a better customer experience? If you said yes to any of these questions, this is the course you're looking for! Customer Success: Building Cross-Functional Relationships will help you understand the goals and pressures that drive other teams inside of your company, as well as the intersections between each team and Customer Success. We'll focus specifically on marketing, sales, support, services, product, finance, and leadership. This course will help you create a stronger customer experience by providing practical tips on how to engage other teams in your organization in a way that is meaningful to them. At the end of the course we'll zero in on three common blockers to building cross-functional relationships, and teach you how to combat them. My name is Kristen Hayer, and I'm the CEO of The Success League, a customer success consulting firm. As a former sales and customer success executive, I've seen first hand how poor cross-functional relationships can negatively impact the customer experience. Over time, I learned what drives other teams inside an organization, and how to build strong relationships between groups. I'm excited to share my experience with you in this course! I've included exercises to help you build your skills and worksheets you can start using right away. At the end of the course we provide a resources list full of books, articles and suggestions for continuing your learning on this important topic. Building skills in cross-functional leadership will enable you to stand out as a CSM, move into management roles, and shine as a leader. This course is designed to help you build the knowledge and skills you need to grow your career in customer success. If you're ready to create more productive partnerships with teams in your company, join me in this course!...

5. Master Course in Customer Relationship Management (CRM) 5.0

udemy
4.1
(93)

Master course in customer relationship management (CRM) 5.0In today's highly competitive business landscape, customer relationship management (CRM) has emerged as a crucial tool for organizations to thrive. CRM refers to the strategies, processes, and technologies implemented to manage and nurture relationships with customers, ultimately leading to enhanced customer satisfaction, loyalty, and increased profitability. In this master course, we will delve into the importance of CRM and explore its benefits for businesses of all sizes. Understanding Customer Relationship Management: At its core, CRM is about putting the customer at the heart of the business. It involves collecting, analyzing, and leveraging customer data to gain valuable insights into their preferences, behaviors, and needs. By understanding customers on a deeper level, businesses can tailor their products, services, and marketing efforts to meet and exceed their expectations. Benefits of CRM:1. Enhanced Customer Satisfaction:2. Improved Customer Retention:3. Streamlined Sales and Marketing Processes:4. Targeted Marketing Campaigns:5. Data-Driven Decision MakingImplementing CRM: To successfully implement CRM, businesses must adopt a customer-centric mindset and leverage the right tools and technologies. Here are some key steps to consider:1. Define CRM Objectives:2. Collect and Analyze Customer Data:3. Implement CRM Software:4. Train and Empower Employees:5. Continuously Monitor and Adapt: In a digital era where customers have abundant choices, organizations that prioritize customer relationship management gain a significant competitive advantage. By implementing CRM strategies and leveraging technology, businesses can foster meaningful and long-lasting connections with their customers. This enables them to drive customer satisfaction, loyalty, and ultimately achieve sustainable growth and success. In this master course, I would like to teach the 5 major topics,1. Introduction and importance of customer relationship management (CRM) 5.02. Customer experience management & Customer Success management3. How CRM helps in marketing & how to create customer journey mapping4. CRM Software Overview, How to measure, improve and build customer relationship management5. CRM manager skills and how to become a CRM manager...