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Social services case manager vs volunteer

The differences between social services case managers and volunteers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a social services case manager and a volunteer. Additionally, a social services case manager has an average salary of $31,854, which is higher than the $31,227 average annual salary of a volunteer.

The top three skills for a social services case manager include social work, social services and patients. The most important skills for a volunteer are child care, patient charts, and patient care.

Social services case manager vs volunteer overview

Social Services Case ManagerVolunteer
Yearly salary$31,854$31,227
Hourly rate$15.31$15.01
Growth rate12%12%
Number of jobs148,8689,583
Job satisfaction--
Most common degreeBachelor's Degree, 72%Bachelor's Degree, 61%
Average age4343
Years of experience1212

What does a social services case manager do?

Social services case managers conduct in-person appointments and phone intake assessments. They manage the organization's documents and report for non-federal grants and federal grants. These professionals counsel clients and their families, making it easy to develop life skills, service plan goals, and sustain financial stability. Social services case managers also conduct activities and monitor the service environment to maximize client well-being and success. Furthermore, social services case managers maximize client assistance by working with community partners.

What does a volunteer do?

Volunteers are usually unpaid individuals who render their service to a company or organization. Most of the time, volunteers are skilled in specific areas needed by the organization but prefer to provide free service. They may be employed in another organization, but they lend their time and talent to another organization or company to give back to the community. They raise funds, create awareness, and work on the ground. Volunteers usually choose a cause or advocacy close to their heart, such as teaching children, taking care of the elderly, coaching sports teams, cleaning up communities, and caring for animals.

Social services case manager vs volunteer salary

Social services case managers and volunteers have different pay scales, as shown below.

Social Services Case ManagerVolunteer
Average salary$31,854$31,227
Salary rangeBetween $22,000 And $44,000Between $23,000 And $41,000
Highest paying CitySan Mateo, CA-
Highest paying stateCalifornia-
Best paying companyUofL Hospital-
Best paying industryFinance-

Differences between social services case manager and volunteer education

There are a few differences between a social services case manager and a volunteer in terms of educational background:

Social Services Case ManagerVolunteer
Most common degreeBachelor's Degree, 72%Bachelor's Degree, 61%
Most common majorSocial WorkBusiness
Most common collegeCalifornia State University - Long BeachCalifornia State University - Fullerton

Social services case manager vs volunteer demographics

Here are the differences between social services case managers' and volunteers' demographics:

Social Services Case ManagerVolunteer
Average age4343
Gender ratioMale, 17.9% Female, 82.1%Male, 36.0% Female, 64.0%
Race ratioBlack or African American, 22.8% Unknown, 4.7% Hispanic or Latino, 14.2% Asian, 6.6% White, 50.1% American Indian and Alaska Native, 1.6%Black or African American, 13.2% Unknown, 5.2% Hispanic or Latino, 19.5% Asian, 7.3% White, 52.5% American Indian and Alaska Native, 2.2%
LGBT Percentage11%11%

Differences between social services case manager and volunteer duties and responsibilities

Social services case manager example responsibilities.

  • Manage a caseload TANF clients, assess clients eligibility to receive benefits, assist with placement of clients in various programs.
  • Work close with DHS on documents and monthly reports need.
  • Complete weekly chart audits, maintain weekly 2010E housing reports mandate by DHS and closely monitor vacancy report.
  • Assist patients with the rigorous application process necessary to obtain state-issu health insurance.
  • Assist probationers and juveniles with job placement assistance, refer clientele to appropriate Medicaid /housing/ food assistance programs.
  • Complete and process all Medicaid/Medicare and third party insurance applications for patients and residents in need of public assistance.
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Volunteer example responsibilities.

  • Develop and manage web presence, including Facebook account and other social media business accounts!
  • Train staff members on managing contacts, scheduling programs, and running analytic reports with the Salesforce program.
  • Lead team-building exercises and facilitate group discussions on leadership topics.
  • Assist in achieving and maintaining DoD certification and national accreditation where applicable.
  • Supervise and maintain safe play for children's soccer games.
  • Teach GED to refugees and survivors of torture seeking to enroll in college.
  • Show more

Social services case manager vs volunteer skills

Common social services case manager skills
  • Social Work, 17%
  • Social Services, 12%
  • Patients, 8%
  • Mental Health, 8%
  • Discharge Planning, 6%
  • Crisis Intervention, 5%
Common volunteer skills
  • Child Care, 12%
  • Patient Charts, 10%
  • Patient Care, 10%
  • Front Desk, 9%
  • Community Outreach, 9%
  • Mathematics, 9%

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