Software support manager work from home jobs

Recognized on the 2025 Forbes Cloud 100 list, ClickHouse is one of the most innovative and fast-growing private cloud companies. With over 2,000 customers and ARR that has more than quadrupled over the past year, ClickHouse leads the market in real-time analytics, data warehousing, observability, and AI workloads. ClickHouse's incredible momentum was confirmed in its recent $350M Series C financing that included new, tier one investors, Khosla Ventures, BOND, IVP, Battery Ventures and Bessemer Venture Partners. We're on a mission to transform how companies use data. Come be a part of our journey! Note: This role is remote, but you must be based in Canada or the United States. We are currently growing our support team at ClickHouse who provides excellent service to our customers around the world. We are seeking a technical Support Engineering Manager to build and grow a Support Engineering team working remotely in our AMER region. We hope to find you ready to take on a large variety of tasks related to our customers locally in the US as well as more regionally across LatAM and AMER. This is a customer-facing role that will include customer interactions via chat, calls, Slack messages, and virtual meetings over video. You will be owning a wide variety of tasks: from triaging support tickets to user community support, helping with both pre- and post- sales customer activities, partnering with our Go To Market team with deeply technical aspects of POCs, leading and managing a team of support engineers, and suggesting improvements to how we do things in Support at ClickHouse. This is a great opportunity for someone ready to roll-up their sleeves and help us expand our regional presence! What Will You Do: Team management of ClickHouse Support Team employees in Canada, USA, and LatAm. Leadership in communications and collaboration with users, customers, and other ClickHouse teams and stakeholders to deliver a high quality, fast, and diligent Support experience for both our employees and our users and customers in ClickHouse Cloud and our open-source community Supporting and guiding our ClickHouse users, customers, and prospects via cases, chat, Slack, community, and meetings Demonstrate success in hiring and employee mentoring as well as ClickHouse technical expertise in a player-coach role Think and execute strategically to improve the Support experience for our employees and users through innovation, change management, and growth You will represent ClickHouse and deliver excellent customer service as a manager and as an engineer, or what we call a "player/coach". Our Support Teams provides professional response and guidance within the required Service Level Agreements ("SLAs") on technical cases that are opened via a ticketing system, email, Slack, chat, and/or phone and provide 24x7 on-call for high-severity issues You will lead and be a primary point of contact for important and sometimes challenging situations, such as handling critical escalation with customers, providing high-fidelity feedback to product and engineering, and acting as a customer advocate and respected voice of input to our executive teams What you bring along: Previous experience as a people manager of remote and distributed customer support engineers Previous technical experience in roles such as Support Engineer, Database Administrator, Site Reliability Engineer, Solutions Engineer, Software Engineer, and/or Systems Engineer Proven experience within a customer support organization for a SaaS company. Open Source Software experience is preferred. Technical breadth and depth in ClickHouse or domains relevant to ClickHouse, such as: databases, OLAP, cloud native SaaS, Docker, Kubernetes Be present and available according to the scheduling required to deliver high-quality 24x7 Support in a global, distributed environment Strong written and verbal English communication skills and the ability to work fully remote with reliable connectivity A mindset of teamwork, global engagement, empathy, and solving challenging problems A sense of adventure and urgency in building the most scalable, high-performing, largest, and fastest databases on the planet The ability to build trusted relationships with colleagues, customers, and partners You are self-driven, curious, and eager to continuously learn and grow Bonus points: Experience with ClickHouse Experience with OSS and open-source technologies, as a user, community member, or contributor Experience with Azure, GCP or AWS Experience with data pipelines such as Kafka, Kinesis, Spark, RabbitMQ, or others The typical starting salary for this role in the US is$100,000-$170,000 USDThe typical starting salary for this role in US Premium Markets is$115,000-$185,000 USDCompensation For roles based in the United States, the typical starting salary range for this position is listed above. In certain locations, such as Los Angeles, CA, the San Francisco Bay Area, CA, the Seattle, WA, Area, and the New York City Metro Area, a premium market range may apply, as listed. These salary ranges reflect what we reasonably and in good faith believe to be the minimum and maximum pay for this role at the time of posting. The actual compensation may be higher or lower than the amounts listed, and the ranges may be subject to future adjustments. An individual's placement within the range will depend on various factors, including (but not limited to) education, qualifications, certifications, experience, skills, location, performance, and the needs of the business or organization. If you have any questions or comments about compensation as a candidate, please get in touch with us at ******************************. Perks Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in 20 countries. Healthcare - Employer contributions towards your healthcare. Equity in the company - Every new team member who joins our company receives stock options. Time off - Flexible time off in the US, generous entitlement in other countries. A $500 Home office setup if you're a remote employee. Global Gatherings - We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites. Culture - We All Shape It As part of our first 500 employees, you will be instrumental in shaping our culture. Are you interested in finding out more about our culture? Learn more about our values here. Check out our blog posts or follow us on LinkedIn to find out more about what's happening at ClickHouse. Equal Opportunity & Privacy ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Please see here for our Privacy Statement.

OneSource Virtual (OSV) has helped more than 1,000 Workday customers take their teams from transactional to transformational with innovative technology and services for HR, payroll, and finance. Founded in 2008, OSV is the leading exclusive provider of Business-Process-as-a-Service (BPaaS) solutions for Workday, delivering services with unparalleled choice, unwavering commitment, and uncompromising support. OneSource Virtual's global headquarters is located in Dallas, Texas, with additional locations across North America and Europe. Find your company's solution at ************************* Essential Functions/Duties/Responsibilities Execute comprehensive communication plans for support operations, coordinating with development, compliance, customer success, and executive teams to ensure aligned service delivery. Demonstrate ability to recognize and hire talent that strengthens the support organization, identifying candidates with strong technical troubleshooting skills and customer service orientation. Use both objective and subjective measurements to guide staff ratings and development plans, ensuring team members receive appropriate feedback and career growth opportunities. Create appropriate staff level development goals that align with individual capabilities and support team objectives while fostering technical skill advancement. Handle critical conversations with staff regarding performance, escalations, customer feedback, and professional development in a constructive and supportive manner. Effectively mentor and improve technical and customer service skills appropriate to each team member's level, ensuring continuous development in troubleshooting and platform expertise. Set accurate time estimates for support activities assigned to the team, ensuring realistic planning for incident resolution and project support commitments. Maintain accountability for work product of the team, ensuring all support deliverables meet quality standards and customer satisfaction requirements. Delegate effectively, distributing support cases and projects based on individual strengths and development needs while maintaining oversight and guidance. Maintain team's effectiveness, quality, and morale during high-pressure periods, platform outages, and organizational changes affecting support operations. Oversee comprehensive job monitoring and system health surveillance for payroll tax platforms, ensuring proactive identification of performance issues and potential service disruptions. Manage incident triage processes to ensure proper prioritization, escalation, and resolution of platform issues while maintaining customer communication and expectation management. Coordinate ad-hoc analysis and investigation of platform anomalies, performance issues, and customer-reported problems to identify root causes and prevent recurrence. Lead customer ticket support operations including assignment, tracking, resolution, and customer communication to ensure timely and satisfactory problem resolution. Implement AI tools and automation to enhance support efficiency, automate routine tasks, and improve incident detection and resolution capabilities. Ensure established standards and best practices are consistently used across all support activities, incident management, and customer interactions. Communicate successes of individuals and the team effectively to senior leadership, highlighting support achievements and customer satisfaction improvements. Provide innovation and process improvement guidance to enhance support methodologies, reduce resolution times, and improve overall platform reliability. Competencies Strong technical understanding of payroll tax platforms including system architecture, database operations, integration points, and common failure modes. Proven leadership and people management capabilities with experience building and developing high-performing technical support teams. Excellent troubleshooting and analytical skills with ability to guide team through complex technical investigations and root cause analysis. Strong customer service orientation with understanding of how support operations impact customer satisfaction and business relationships. Incident management and ITIL methodology expertise with experience implementing structured support processes and service level agreements. Proficiency with monitoring and alerting tools including application performance monitoring, log analysis, and automated incident detection systems. Knowledge of payroll tax compliance requirements sufficient to understand business impact of platform issues and prioritize resolution efforts appropriately. Project management and coordination abilities to effectively manage multiple support initiatives while maintaining service quality. Coaching and mentoring abilities to develop team members' technical skills, troubleshooting capabilities, and career progression. Supervisory Responsibility This role has direct supervisory responsibility for a team of Technical Support Specialists focused on payroll tax platforms. Responsibilities include performance management, professional development, goal setting, hiring decisions, and coordination of support operations. Qualifications and Experience Bachelor's degree in Computer Science, Information Technology, or related technical field. 8+ years of technical support experience with focus on enterprise applications, preferably in payroll, tax, or financial services environments. 5+ years of application support experience including job monitoring, incident triage, troubleshooting, and customer ticket resolution. 3+ years of management or team leadership experience with responsibility for staff development, performance management, and support operations. Strong understanding of database systems, particularly Microsoft SQL Server, including query optimization and performance troubleshooting. Experience with monitoring tools, log analysis platforms, and automated alerting systems for proactive issue identification. Proven track record of hiring and developing support talent with ability to assess technical skills, coach performance, and create development pathways. Basic understanding of payroll tax principles and compliance requirements sufficient to understand business context of platform issues. Preferred Skills ITIL certification or equivalent service management credentials demonstrating structured approach to support operations. Experience with payroll or tax software platforms with understanding of batch processing, regulatory reporting, and compliance validation. Advanced experience with application performance monitoring tools such as New Relic, AppDynamics, or similar platforms. Scripting and automation skills in PowerShell, Python, or similar languages for process improvement and efficiency gains. Experience with AI tools for support enhancement including automated ticket routing, intelligent alerting, and predictive maintenance capabilities. Cloud platform experience with AWS, Azure, or similar environments including monitoring and troubleshooting cloud-based applications. Customer service management experience with understanding of SLA management, customer communication, and satisfaction measurement. Leadership development training or certification with focus on team building, performance management, and coaching methodologies. Experience with ticketing systems and knowledge management platforms for efficient case management and information sharing. Budget management experience with understanding of support cost optimization and resource allocation strategies. #LI-REMOTE You are encouraged to learn and share ideas when you join the OneSource Virtual team. We reward innovative thinking, fresh perspectives, creative collaboration, and hard work. As an organization experiencing routine strategic growth, we are always on the lookout for intelligent, talented, and forward-thinking professionals to join our team. OSV employees enjoy a values-based culture, upward mobility, and professional development with opportunities of all kinds.

Why Join Us? Be part of a global leader in Building Efficiency Solutions. Lead a high-impact team driving innovation and reliability. Collaborate with cross-functional experts in engineering, quality, and product development. Make a difference in customer satisfaction and product excellence What you will do Johnson Controls is seeking an experienced and strategic Product Technical Support Manager to lead our global technical support operations for HVACR and Chillers. This role is responsible for managing a team of technical support engineers, driving product reliability, and aligning support initiatives with business goals. The ideal candidate will bring HVAC&R industry expertise, leadership experience, and a passion for continuous improvement. This position is remote for US based candidates. How you will do it Lead and manage a team of Product Technical Support Engineers across multiple product lines. Set strategic direction for technical support initiatives and ensure alignment with organizational objectives. Oversee the creation and maintenance of service documentation, technical bulletins, and updates to the Solutions Database. Analyze warranty data and field feedback to identify systemic issues and drive corrective actions. Collaborate with Engineering, Quality, and Product Management to enhance product reliability and lifecycle cost. Champion the Continuous Improvement Process (CIP) across all supported products. Represent the department in cross-functional leadership meetings and product development planning. Mentor and develop team members, fostering technical expertise and leadership growth. Ensure compliance with safety, ethical standards, and corporate policies. Participate in on-site audits of plants, suppliers, and customer sites as needed. What you will need Bachelor's degree in engineering or a related technical/scientific field. 10-15+ years of technical experience in HVAC&R, including leadership roles. Proven ability to lead technical teams and drive strategic initiatives. Advanced troubleshooting skills and deep knowledge of the refrigeration cycle. Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. At Affirm, we've been very successful in our mission in delivering honest financial products that improve lives. Machine Learning has played a significant part in helping Affirm deliver on that mission. As we look into the future, we expect ML to continue to play an outsized role. We are therefore seeking to hire a Senior Director to lead centralized Machine Learning capability at Affirm. What You'll Do: Set the vision for Machine Learning and AI at Affirm. Hire world class Machine Learning modelers, Platform and Software engineers to execute on that vision. Take ownership of our core model development lifecycle and business outcomes across our established verticals - underwriting, fraud, servicing, personalization. Work closely with product and business leadership to champion AI adoption in both existing and new products. Balance ML investments across traditional ML and transformer based models Evolve ML platform to support our increasing ML needs across Affirm with a special emphasis on training, tuning and serving AI models. Run a robust, yet shortened ML development lifecycle establishing a culture for experimenting and failing fast. Work with a wide variety of cross functional partners outside of engineering ranging from product, risk, servicing, legal and compliance. What We Look For: 15+ years of relevant experience in Machine Learning, AI, or related technical domains Experience leading centralized ML teams comprising of both ML modelers and ML platform engineers Successful track record in landing key models responsible for the company's success that directly drive PnL Comfortable working in matrix organizations and influencing across a wide variety of leaders. Experience hiring and growing, and retaining talent Keeps up with evolving ML landscape - understands when to buy vs build, and what tools/ techniques can drive the most business value Base Pay Grade - V Equity Grade - 21 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) USA base pay range (CA, WA, NY, NJ, CT) per year: $340,000 - $375,000 USA base pay range (all other U.S. states) per year: $305,000 - $340,000 #LI-Remote Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities. We're extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include: Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount We believe It's On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process. [For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.

InterPayments is a San Francisco, CA-based, FinTech SaaS company sitting at the exciting intersection of payments and data intelligence. Our Mission is to empower merchants and the software vendors they use to lower payment processing costs. We create innovative data services that Fortune 1000 companies rely upon to lower fees by putting payments in competition on every swipe. We empower dedicated team-first individuals who are driven to solve problems to foster innovation, perform at their highest potential, and make a meaningful impact - while creating meaningful relationships along the way. Role & Purpose This role is fully remote. This is a cornerstone role for customer satisfaction with high-impact, cross-functional collaboration across Sales, Product, Engineering, Finance, and Customer Success. You value building trust and long-term relationships, enjoy consulting customers, and find satisfaction in turning uncertainty into relief. You're motivated by creating mutual success and solving interesting technical problems, even when the answer isn't obvious at first. --- What You'll Do · Support the Company's technical operations by addressing customer questions and challenges in the InterPayments Support Center. · Assist in onboarding and offboarding merchants. · Monitor Support Center status queues to ensure prompt responses and appropriate use of technology to meet business goals. · Ensure inquiries and statuses are accurately reflected in the Support Center. · Run and present monthly reporting to ensure we're meeting customer support goals. · Keep management informed of FAQs, trends, and response times. · Manage external customer communications regarding upcoming changes or issues. · Monitor and respond to customer inquiries; build long-term relationships with customers. · Become an expert in InterPayments' products and identify areas for improvement; document processes to reduce future support issues and speed time-to-resolution. Team Leadership and Operations · Define and continuously improve SLAs, escalation paths, and on-call rotations. · Establish a knowledge base and standard operating procedures for repeatable excellence. · Partner tightly with Product and Engineering to triage, track, and close issues; feed learnings back into roadmap and implementation processes. · Develop KPIs and dashboards (e.g., first response time, time to resolution, CSAT) and drive operational reviews. --- Requirements (Must-Have) · 2+ years of technical support experience in the payments industry, including hands-on payment gateway experience (e.g., API-based integrations, webhooks, tokenization, auth/capture/settlement, decline codes). Gateway experience is required. · A desire to own outcomes; self-starter who can execute with minimal supervision, prioritize, balance multiple items, and meet deadlines. · Client relationship management skills; able to engage in both business-level and technical conversations across customer stakeholders. · Strong product sense; energized by solving difficult user problems. · Clear, decisive written and verbal communication skills. · Familiarity with APIs and ability to explain API concepts to technical and non-technical audiences. · Comfort experimenting with new strategies and technologies (including AI) to improve impact and communication. · Proven ability to work cross-functionally with internal teams and external parties; responsible and accountable with strong follow-through. · Attention to detail, deep curiosity, calm under pressure, and strong customer empathy. --- Who You Are You uncover complex problems and find professional fulfillment in solving them. You put yourself in the customer's mindset to anticipate issues before they happen. · Team-oriented: you thrive in inclusive, collaborative environments and step up for your teammates. · Impact-driven: you take pride in being trusted to deliver results and embrace a growth mindset. · Structured decision maker: you investigate root causes, simplify, and consider 2nd/3rd order effects-optimistically paranoid about unknowns. --- InterPayments' Values · Customers and mission first: we align our goals with customer outcomes and our mission and keep their perspective central in decisions. · Always build trust: we focus on the long-term, assume good intent, act ethically, and are responsive and reliable in every interaction. · Do the hard(er) thing: we reject complacency, seek honest feedback, stay relentlessly curious, simplify complexity, and make data-driven decisions-even when it takes more work. --- Remote pay range$75,000-$90,000 USD InterPayments' core values are the building blocks of how we achieve our mission: Obsess about our Customers' and Partners' Needs; Be Relentless, Resilient, and Responsive; Collaborate with Teammates, Customers, and Partners; Act with Integrity and Empathy; Outperform your Potential; and Communicate Honestly and Respectfully. Remote Work Eligibility: This position is open to candidates who are located in the United States. All remote roles are limited to U.S.- based residents, and the company does not sponsor visas or employ individuals who require work authorization outside of the United States. Only applicants who are legally authorized to work in the U.S. will be considered. InterPayments is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status, and encourage all qualified applicants to apply.

Runpod is pioneering the future of AI and machine learning, offering cutting-edge cloud infrastructure for full-stack AI applications. Founded in 2022, we are a rapidly growing, well-funded company with a remote-first organization spread globally. Our mission is to create a foundational platform for developers to build and run custom AI systems that scale. Join us as we shape the future of AI. We're looking for a Director of Software Engineering to lead and scale Runpod's product-delivery engineering organization. This role owns the end-to-end delivery of customer-facing platform features - from roadmap execution to high-quality launches - across multiple teams. You'll build the operating rhythm, culture, and technical direction that help Runpod ship quickly, safely, and consistently as demand scales. You will partner tightly with Product, Design, GTM, and Infrastructure leadership.Your focus is ensuring our customers experience Runpod as the fastest, most intuitive path to training and running AI inference workloads. Responsibilities Own Product Feature Delivery: Lead multiple engineering teams responsible for shipping new features and improving Runpod's customer experience across console, APIs, and developer workflows. Ensure predictable, high-velocity execution. Translate Roadmap into Results: Partner with Program management, Product and GTM to shape strategy, define quarterly goals, and convert requirements into clear technical scopes, milestones, and measurable outcomes. Build a High-Output Org: Hire, mentor, and grow engineering managers and senior ICs. Create a culture of ownership, speed, and craft in a remote-first environment. Drive Cross-Functional Launch Excellence: Run feature lifecycle processes - discovery support, design/architecture reviews, build phases, QA and rollout plans, release comms, and post-launch iteration. Improve Engineering System & Flow: Establish and evolve standards for lifecycle management, sprint/kanban execution, code review, CI/CD quality gates, release safety, documentation, and retrospectives. Customer-Backed Prioritization: Ensure engineering work aligns to user impact and business value. Constantly leverage customer insights, product analytics, and operational data to refine priorities. Quality & Velocity Leadership: Balance speed and reliability by improving automated testing, staging/preview environments, observability for product surfaces, and regression prevention. Technical Guidance on Product Surfaces: Provide architectural oversight for product systems (backend services, APIs, user workflows, integrations), ensuring scalability and coherence without bottlenecking teams. Partner with Infrastructure Leadership: Coordinate dependencies cleanly with infra/SRE teams to ensure high quality product delivery. Requirements Engineering Leadership Experience: 7+ years leading software engineering teams including managers and/or multiple squads, with a proven record of shipping customer-facing products. Product Delivery Strength: Demonstrated ability to take complex roadmap goals from concept through launch, balancing scope, risk, timelines, and quality. Full-Stack or Backend Product Expertise: 8+ years building SaaS, platforms, or developer-facing products. Comfortable with modern backend stacks and pragmatic architectural decisions. Technical Fluency: Ability to go deep in system design and code when needed; experience with Go, Python, and/or TypeScript strongly preferred. Remote-First Operating Excellence: Experience building culture, accountability, and momentum across distributed teams. Process & Metrics Mindset: Strong use of delivery metrics (cycle time, throughput, escape defects, reliability, adoption), and experience improving team flow. Communication & Collaboration: Clear written and verbal communication, strong stakeholder management, and calm leadership through ambiguity. Successful completion of a background check. Preferred Qualifications Experience building cloud or developer platforms, APIs, or workflow-heavy products used by technical customers. Expertise with AI/ML product surfaces such as job orchestration UX, model deployment flows, observability dashboards, or billing/usage systems. Track record of scaling product teams in high-growth environments. Open-source contributions or recognition with communities of developers. What You'll Receive: The competitive base pay for this position ranges from ($200,000 - $275,000). This salary range may be inclusive of several career levels at Runpod and will be narrowed during the interview process based on a number of factors, including the candidate's experience, qualifications, and location Meaningful equity in a fast-growing company- everyone on the team receives stock options - your impact drives our growth, and you share in the upside. Generous medical, dental & vision plans - we cover 100% for all employees and partial for dependents. Flexible PTO- take the time you need to recharge Most roles are remote work first with an inclusive, collaborative teams utilizing slack as the main form of internal communication Join a passionate team on the cutting edge of AI infrastructure - where culture, learning, and ownership are at the heart of how we scale. $1,200 Home Office & Equipment Stipend- We set you up for success from day one with gear and support to create your ideal workspace Runpod is committed to maintaining a workplace free from discrimination and upholding the principles of equality and respect for all individuals. We believe that diversity in all its forms enhances our team. As an equal opportunity employer, Runpod is committed to creating an inclusive workforce at every level. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, protected veteran status, disability status, or any other characteristic protected by law. We welcome every qualified candidate eligible to work in the United States; however, we are currently unable to sponsor employment visas

Who We're Looking For: LeadingReach is seeking an experienced Software Development Manager to lead our engineering and QA teams. You'll guide a talented group of developers, streamline processes, and deliver scalable, high-quality SaaS products that simplify and strengthen healthcare connections. You'll collaborate closely with Product and our SVP of Engineering to drive innovation, strengthen AI tooling, and support a culture of collaboration and accountability. If you're a hands-on, people-first leader who enjoys building empowered teams and solving complex challenges, we'd love to meet you. Location: Fully remote, open to candidates across approved U.S. states, with a preference for those in Austin, Texas or Atlanta, Georgia Starting salary: $155,000 (commensurate with experience and location) Who We Are: LeadingReach is a health-tech SaaS provider on a mission to change the way healthcare manages patient care. Based in Austin, Texas, LeadingReach is a HIPAA-secure, web-based platform that connects healthcare providers together on the LeadingReach Network enabling them to refer patients, share clinical documentation, and communicate digitally, reducing the need for faxes and phone calls between providers. About The Role: A Software Development Manager is a leader that manages, plans, and coordinates activities related to the development needs of the company including the design and maintenance of systems that support our SaaS products. A Software Development Manager will set goals for the development department and conduct performance reviews of team members and provide corrective actions when needed. A person in this role is responsible for ensuring that the Development Department follows best practices and meets all required regulatory and company compliance measures. In addition, this role will ensure policies and procedures and supporting documentation are created, maintained, and accurate. A high level of communication with team members, the SVP of Engineering and other departments is expected. A person in this role is expected to serve the team and remove roadblocks and hinderances that prohibit the successful completion of assigned goals/objectives and tasks. What You Need: Minimum Requirements: Education and Work Experience: A minimum of a bachelor's degree or equivalent in applicable work experience. Preferred degrees: Computer Science (CS) or a Bachelor of Arts (BA) in CS, Management Information Systems (MIS), Information Systems and Management (IFSM), or related fields. Consideration for degrees in Electrical Engineering (EE), Mathematics, or other engineering disciplines. Willing to substitute a degree with relevant work experience in the IT field. Proven experience (5+ years) in leading and managing software development teams in an agile environment. Leadership Experience: Strong understanding of agile software development and Quality Assurance (QA) methodologies. Experience with Scrum, Kanban, or similar Agile development methodologies. Experience leading teams with a servant leadership mindset. Demonstrated ability to drive innovation, foster collaboration, and deliver high-quality software products. Technical Skills: Proficiency in managing automated unit testing, change management, release management, release deployments, and product escalations. Experience and ability to assess the performance and quality of work produced by Software Developers and QA team members. Proficiency with QA processes and best practices. Capability to recommend changes to processes to enhance productivity and quality. Team Management: Conducts performance reviews and provides corrective actions for direct reports. Ability to determine necessary development resources and conduct interviews for hiring software developers. Experience in ensuring teams adhere to company and department policies, procedures, and software development best practices. Tools and Methodologies: Working knowledge of JIRA for creating and maintaining user stories or proficiency in a similar tool (e.g., Rally). Working knowledge of Confluence for creating and maintaining policies and procedures. Working knowledge of common office suite of tools: Excel, Google Sheets, Word, Keynote, etc. Understanding of the type of development tools and processes used to build scalable, quality, products. Technical Experience: Proficiency in managing and supporting the development and testing of RESTful APIs and Single Web Page applications and similar services. A good understanding of common software development architectures such as OOD/OOP and MVC Communication and Problem-Solving: Excellent communication, leadership, and organizational skills. Strong problem-solving and decision-making abilities. Industry Knowledge (Optional, but a plus): Experience in the healthcare domain with knowledge of HIPAA, HL7, CCD, WCAG compliance, etc. Communication and Problem-Solving: Excellent communication, leadership, and organizational skills. Strong problem-solving and decision-making abilities. Industry Knowledge (Optional, but a plus): Experience in the healthcare domain with knowledge of HIPAA, HL7, CCD, WCAG compliance, etc. Skill & Ability: Intermediate level of QA Testing and best practices aptitude Intermediate level with JIRA or similar tool like Rally Intermediate knowledge of Confluence Intermediate knowledge with MS Excel/Google spreadsheets. Experience with Agile development practices Ability to prioritize tasks and work concurrently on multiple tasks Time Management People Management Problem Solving/Analytical Excellent written and oral communications skills Thorough, precise and have a strong eye for detail Work well independently as well as within a dynamic team What We Offer Benefits & Perks: Competitive salary 100% Remote, must be based in U.S Startup environment within a stable, industry-leading company 20 days PTO, 6 paid mental health days, plus paid holidays Company-sponsored health, vision and dental benefits Matching 401k with no vesting period Remote work and cell phone stipend Flexible schedule that emphasizes a collaborative team synergy with personal accountability Regular company (often themed) events: virtual happy hours, our annual company holiday party, group game nights and other fun team events JOB CODE: 1000055

FIGS is looking for a Software Development Manager (SDM) to lead our e-commerce Engineering team! Reporting to the Director of Engineering, the SDM will plan, execute, and direct activities related to the development and management of our direct-to-consumer website. You will be responsible for managing technical requirements, leading architectural strategy, and ensuring overall quality of our e-commerce solutions. Our ideal candidate has prior experience leading an engineering team in executing complex product and technical roadmaps. This person will need to be a skilled proactive communicator, experienced working in a fast-paced public company that thrives in a highly technical, customer-focused environment. What you'll do: Lead and direct the engineering team owning Upper Funnel and Personalization of our e-commerce, consumer facing website Drive business outcomes by creating an environment of operational excellence, ongoing optimization and strategic project investment planning Provide expertise, management and support to ensure applications and tools are functional, effective, fully-utilized, secure, compliant and continuously improving Leverage existing knowledge of socialization and prioritization best practices in Engineering to drive continuous improvement across direct reports Define, communicate and track work milestones, service level agreements, and resource allocation to department business leaders, support staff, and partners Review performance of supported applications to determine operating costs, productivity levels, and upgrade requirements, execution Direct research on potential applications, solutions and technologies in support of new requests, initiatives and opportunities Manage expectations, resources, time commitments and relationships with stakeholders, vendors, and business partners About you: 7+ years of experience in software engineering 2+ years of Engineering management experience and a progressive background as a software engineer working in backend technologies Expert in Java & AWS technologies Superior written and verbal communication; the ability to communicate ideas in both technical and user-friendly language to drive process optimization Proven ability to engage with business stakeholders to develop requirements, plans, test strategies, implementation planning and to deliver on plan FIGS Compensation and Benefits Pay Range At FIGS, your base salary is one part of your total compensation package. This role's base salary range is between $165,000 and $185,000. Actual base salary is determined based on a number of factors, including but not limited to your relevant skills, qualifications, and years of experience. Additional Compensation and Benefits Equity: All FIGS employees have the opportunity to own shares of FIGS stock through our new-hire equity program. Additionally, FIGS provides a discount when purchasing FIGS stock voluntarily through our FIGS Employee Stock Purchase Plan Annual bonus: This position is eligible to participate in the FIGS annual bonus program Other compensation and benefits offered include: Comprehensive benefits and perks package focused on your well-being, including premium medical, dental and vision coverage, and full access to wellness services through Breethe and Classpass. 100% FIGS-sponsored life insurance and disability insurance Amazing 401(k) program, with a company match up to the first 6% of your contribution Generous paid time off - We have 12 company holidays. For salaried team members, we offer flexible vacation. For our hourly team members, we offer up to 3 weeks of accrued vacation Meaningful time away for baby bonding, including parental leave, new parent care meals, and a transition back to work for primary caregivers FIGS sponsored Uber Eats voucher for in-office weeks Personalized discount code for 50% off all FIGS products, along with a separate code to share with family and friends to enjoy a 25% discount site-wide Access to FIGS Vet, Discounted Pet Daycare, Discounted Pet Insurance, and so much more… *Benefits eligibility is determined by hour requirements and length of service A little bit about us… FIGS, Inc. is a founder-led, direct-to-consumer healthcare apparel and lifestyle brand that seeks to celebrate, empower and serve current and future generations of healthcare professionals. We redefine what scrubs are by creating technically advanced apparel and products that feature an unmatched combination of comfort, durability, function and style, all at an affordable price. With the largest DTC platform in healthcare apparel, we sell our products to a rapidly growing community of loyal customers. Through these customer relationships, FIGS has built a community and lifestyle around a profession, revolutionizing the large and fragmented healthcare apparel market and becoming the industry's category-defining healthcare apparel and lifestyle brand. Our Threads for Threads initiative is integral to our mission to improve the lives of healthcare professionals on a global scale. Founded alongside FIGS in 2013, Threads for Threads donates scrubs to healthcare professionals working in resource-poor countries around the world. FIGS considers all Qualified Applicants, including those with Criminal Histories (e.g., arrests or conviction records), for Employment in accordance with applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. For information about how we process information in connection with your application, view our Employee & Applicant Privacy Policy linked in the footer below.

You will lead high-caliber full-stack software engineering teams focused on building out our AI-enabled clinical intelligence SaaS. You'll lead teams through the product lifecycle, from inception to design, build, and delivery. Product engineering teams at Cohere work with a high degree of autonomy to solve complex problems across the business, partnering closely with product and design. People who succeed here are empathetic, candid, kind, caring teammates who embody our core values and principles. We believe that diverse, inclusive teams make the most impactful work. Cohere is deeply invested in ensuring that we have a supportive, growth-oriented environment that works for everyone. What you'll do: Recruit and build high-caliber engineering teams Foster a culture where teams feel stimulated by their work and passionate about their role Leadership and Management: Lead and manage engineering teams, including recruitment, mentorship, and performance evaluation. Foster a collaborative and innovative culture within the engineering department. Develop and implement strategic plans for the engineering department in alignment with the company's goals. Strategic Planning: Contribute to the company's overall strategy and business planning. Identify opportunities for technological advancements and innovation. Develop long-term plans for technology development and deployment. Technical Expertise: Provide technical guidance and support to engineering teams. Stay updated with the latest industry trends and technologies. Ensure the implementation of best practices and standards in software development and engineering processes. Product Development: Work closely with product management to define product requirements and specifications. Oversee the design, development, and deployment of products and features. Ensure the scalability, security, and performance of products. Compliance and Security: Ensure compliance with industry standards, regulations, and company policies. Implement and maintain robust security protocols to protect company data and intellectual property. What you'll need: Bachelor's or Master's degree in Computer Science or a related field or equivalent experience 8+ years of experience managing software engineering teams in a fast-paced, agile environment 5+ years of experience in building B2B, multi-tenant SaaS products Proven track record of delivering high-quality software on time and within budget Previous experience as a product-oriented team lead with expertise in one or more programming languages and frameworks, preferably on the JVM Prior experience in healthcare or life sciences Prior experience in B2B enterprise sales environment Pay & Perks: 💻 Fully remote opportunity with about 20% travel 🩺 Medical, dental, vision, life, disability insurance, and Employee Assistance Program 📈 401K retirement plan with company match; flexible spending and health savings account 🏝️ Up to 184 hours (23 days) of PTO per year + company holidays 👶 Up to 14 weeks of paid parental leave 🐶 Pet insurance The salary range for this position is $200,000 to $225,000 annually; as part of a total benefits package which includes health insurance, 401k and bonus. In accordance with state applicable laws, Cohere is required to provide a reasonable estimate of the compensation range for this role. Individual pay decisions are ultimately based on a number of factors, including but not limited to qualifications for the role, experience level, skillset, and internal alignment. Interview Process*: Connect with Talent Acquisition for a Preliminary Phone Screening Meet your Hiring Manager! Live Design Interview Project Retro Product Interview *Subject to change About Cohere Health: Cohere Health's clinical intelligence platform delivers AI-powered solutions that streamline access to quality care by improving payer-provider collaboration, cost containment, and healthcare economics. Cohere Health works with over 660,000 providers and handles over 12 million prior authorization requests annually. Its responsible AI auto-approves up to 90% of requests for millions of health plan members. With the acquisition of ZignaAI, we've further enhanced our platform by launching our Payment Integrity Suite, anchored by Cohere Validate™, an AI-driven clinical and coding validation solution that operates in near real-time. By unifying pre-service authorization data with post-service claims validation, we're creating a transparent healthcare ecosystem that reduces waste, improves payer-provider collaboration and patient outcomes, and ensures providers are paid promptly and accurately. Cohere Health's innovations continue to receive industry wide recognition. We've been named to the 2025 Inc. 5000 list and in the Gartner Hype Cycle™ for U.S. Healthcare Payers (2022-2025), and ranked as a Top 5 LinkedIn™ Startup for 2023 & 2024. Backed by leading investors such as Deerfield Management, Define Ventures, Flare Capital Partners, Longitude Capital, and Polaris Partners, Cohere Health drives more transparent, streamlined healthcare processes, helping patients receive faster, more appropriate care and higher-quality outcomes. The Coherenauts, as we call ourselves, who succeed here are empathetic teammates who are candid, kind, caring, and embody our core values and principles. We believe that diverse, inclusive teams make the most impactful work. Cohere is deeply invested in ensuring that we have a supportive, growth-oriented environment that works for everyone. We can't wait to learn more about you and meet you at Cohere Health! Equal Opportunity Statement: Cohere Health is an Equal Opportunity Employer. We are committed to fostering an environment of mutual respect where equal employment opportunities are available to all. To us, it's personal. #LI-Remote #BI-Remote

Job Title: Senior Software Development Manager About Us: At Clearwater Analytics, we are on a mission to become the world's most trusted and comprehensive technology platform for investment management, reporting, accounting, and analytics. We partner with sophisticated institutional investors worldwide and are seeking an Sr. Software Development Manager who shares our passion for innovation and client commitment. Role Overview: If you are an experienced leader in software development with a strong background in FinTech, particularly in OMES, PMS, FO, and IM, we invite you to apply for this position. This hands-on leadership role focuses on delivering high-quality software solutions in a dynamic environment. Key Responsibilities: * Lead and mentor a talented team dedicated to developing high-quality software used by industry leaders in fixed income asset management and trading. * Drive the delivery of business goals through effective team processes and direct engagement. * Foster a culture of collaboration, creativity, and continuous improvement. * Participate actively in Agile meetings to refine development strategies and contribute to the product roadmap. * Champion the integration of emerging technologies and feature enhancements that keep our platform ahead of the curve. * Manage large projects from inception to delivery, ensuring the team meets its high expectations and performance standards. Requirements: * 15+ years of total software engineering experience, with at least 5 years in a leadership role within the FinTech sector. * Strong understanding of cloud platforms (AWS/GCP/Azure) and distributed architecture. * Experience with real-time systems, event-driven architectures, and engineering excellence in a large-scale environment. * Proven ability to lead teams in a fast-paced environment, driving results and fostering innovation. * Bonus: Experience in BigTech and hands-on coding experience in software development. Desired Qualifications: * Excellent written and verbal communication skills; the ability to present intricate technical designs clearly. * Familiarity with investment workflows and financial services, specifically within portfolio management. What we offer: * Business casual atmosphere in a flexible working environment * Team-focused culture that promotes innovation and ownership * Access cutting-edge investment reporting technology and expertise * Defined and undefined career pathways, allowing you to grow your way * Competitive medical, dental, vision, and life insurance benefits * Maternity and paternity leave * Personal Time Off and Volunteer Time Off to give back to the community * RSUs, as well as an employee stock purchase plan and a 401 (k) with a match * Work from anywhere 3 weeks out of the year * Work from home Fridays Why Join Us? This is an incredible opportunity to lead a passionate team that is shaping the future of investment management technology. You'll have the chance to work in a dynamic, agile environment while collaborating with some of the brightest minds in the industry. If you're ready to take your career to the next level and make an impact, apply now.

Job Title: Senior Software Development Manager About Us: At Clearwater Analytics, we are on a mission to become the world's most trusted and comprehensive technology platform for investment management, reporting, accounting, and analytics. We partner with sophisticated institutional investors worldwide and are seeking an Sr. Software Development Manager who s our passion for innovation and client commitment. Role Overview:focuses on delivering high-quality software solutions in a dynamic environment. Key Responsibilities: • Lead and mentor a talented team dedicated to developing high-quality software used by industry leaders in fixed income asset management and trading. • Drive the delivery of business goals through effective team processes and direct engagement. • Foster a culture of collaboration, creativity, and continuous improvement. • Participate actively in Agile meetings to refine development strategies and contribute to the product roadmap. • Champion the integration of emerging technologies and feature enhancements that keep our platform ahead of the curve. • Manage large projects from inception to delivery, ensuring the team meets its high expectations and performance standards. Requirements: • 15+ years of total software engineering experience, with at least 5 years in a leadership role within the FinTech sector. • Strong understanding of cloud platforms (AWS/GCP/Azure) and distributed architecture. • Experience with real-time systems, event-driven architectures, and engineering excellence in a large-scale environment. • Proven ability to lead teams in a fast-paced environment, driving results and fostering innovation. • Bonus: Experience in BigTech and hands-on coding experience in software development. Desired Qualifications: • Excellent written and verbal communication skills; the ability to present intricate technical designs clearly. • Familiarity with investment workflows and financial services, specifically within portfolio management. What we offer: Business casual atmosphere in a flexible working environment Team-focused culture that promotes innovation and ownership Access cutting-edge investment reporting technology and expertise Defined and undefined career pathways, allowing you to grow your way Competitive medical, dental, vision, and life insurance benefits Maternity and paternity leave Personal Time Off and Volunteer Time Off to give back to the community RSUs, as well as an employee stock purchase plan and a 401 (k) with a match Work from anywhere 3 weeks out of the year Work from home Fridays Why Join Us? This is an incredible opportunity to lead a passionate team that is shaping the future of investment management technology. You'll have the chance to work in a dynamic, agile environment while collaborating with some of the brightest minds in the industry. If you're ready to take your career to the next level and make an impact, apply now.

BeyondTrust is a place where you can bring your purpose to life through the work that you do, creating a safer world through our cybersecurity SaaS portfolio. Our culture of flexibility, trust, and continual learning means you will be recognized for your growth, and for the impact you make on our success. You will be surrounded by people who challenge, support, and inspire you to be the best version of yourself. The Role Join us as a Software Development Manager and play a pivotal role in launching and enhancing our SaaS platform services. In this role, you will initially lead a team focused on solving critical security challenges in identity and authentication - designing, developing, and maintaining secure access services that scale across our products. Over time, your scope will expand into additional platform domains, enabling other products to onboard seamlessly to the platform. This role offers a unique opportunity to demonstrate your technical leadership, grow and develop a diverse engineering team, and overcome cloud-scale challenges to deliver secure, reliable, and extensible platform systems. What You'll Do Leadership & Management Direct and manage a focused engineering team, ensuring alignment with company goals and efficient resource allocation. Build a strong engineering culture rooted in accountability, collaboration, and continuous improvement. Strategic Development Oversee development of platform services with an initial focus on identity & authentication (auth flows, SSO, OIDC, access control). Partner with product and security teams to define priorities, and expand scope into additional platform capabilities over time. Operational Excellence Foster an adaptive, agile culture where the team delivers secure, scalable, and resilient solutions. Drive operational improvements and enforce high standards in availability, reliability, and customer support. Team Development & Mentorship Recruit top talent, set clear expectations, and mentor engineers for growth in technical, product, and interpersonal skills. Empower senior engineers to lead technically while ensuring you stay engaged in understanding and representing the work. Communication & Collaboration Effectively communicate with stakeholders, ensuring team alignment with organizational objectives. Build cross-functional partnerships across product, security, and engineering to drive outcomes. What You'll Bring 3+ years of engineering team management experience. 5+ years' experience delivering and supporting enterprise-ready cloud-based systems. Solid Understanding of modern design patterns. Experience with the full development lifecycle, including product release in an agile environment. Experience working on an Agile team in a continuous integration and development environment. Experience partnering with product or program management teams. Strong background in one or more modern programming languages (C#, Golang, Java, etc.). Experience with agile methodologies and leading teams in a continuous integration/delivery environment. Expertise in developing API services and scalable microservices architectures. Experience with public cloud platforms (AWS, GCP, Azure). Prior experience with containerization and orchestration (Docker, Kubernetes). Familiarity with authentication/authorization protocols (OIDC, SAML, OAuth2) and building secure identity services. Understanding of automated testing practices (unit, e2e, integration, smoke). Who You Are You are a team force-multiplier who increases the impact of a team. You lead by example and do this via systems of feedback, structure, and direction. You recognize talents who are interested in growing, and you are invested in helping them learn and scale. You are flexible and can adapt to shifting situations and requirements. You take the initiative to fix issues before being assigned to them. You are persistent when facing roadblocks, overcoming them efficiently, and know how to coordinate with others when necessary. You hold high standards, continuously raise the bar, and drive our teams to deliver high-quality products, services, and processes. You understand software development best practices from appropriate testing paradigms to effective peer code reviews and resilient architectures. You know how to balance speed and risks; you make decisions based on data. Better Together Diversity. Inclusion. They're more than just words for us. They are the guiding values of how we build our teams, cultivate leaders, and create a culture where people feel connected. We take care of our employees so they can take care of our customers. Customers who come from all walks of life just like us. We hire incredible people from diverse backgrounds because when we are different together, we are stronger together. About Us BeyondTrust is the global identity security leader protecting Paths to Privilege™. Our identity-centric approach goes beyond securing privileges and access, empowering organizations with the most effective solution to manage the entire identity attack surface and neutralize threats, whether from external attacks or insiders. BeyondTrust is leading the charge in transforming identity security to prevent breaches and limit the blast radius of attacks, while creating a superior customer experience and operational efficiencies. We are trusted by 20,000 customers, including 75 of the Fortune 100, and our global ecosystem of partners. Learn more at ******************** #LI-BS1

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we're all a part of something bigger than ourselves. Are you ready to change the way the world moves? Ford's Electric Vehicles, Digital and Design (EVDD) team is charged with delivering the company's vision of a fully electric transportation future. EVDD is customer-obsessed, entrepreneurial, and data-driven and is dedicated to delivering industry-leading customer experience for electric vehicle buyers and owners. You'll join an agile team of doers pioneering our EV future by working collaboratively, staying focused on only what matters, and delivering excellence day in and day out. Join us to make positive change by helping build a better world where every person is free to move and pursue their dreams. In this position... We are seeking an experienced and dynamic Embedded Software V&V Manager to lead our ECU Verification and Validation (V&V) team focused on test automation. The ideal candidate will have a strong background in automotive software testing and a proven track record of managing complex testing projects. This role involves overseeing the planning, execution, and reporting of embedded software tests to ensure our products meet the highest quality and safety standards. You'll have... Bachelor's degree in Electrical Engineering, Computer Engineering, Computer Science, or a related technical field. 8+ years of experience in embedded software Verification & Validation or Software Quality Assurance, with at least 3 years in a leadership or managerial role. Proven experience leading and managing technical teams, with a strong ability to motivate, develop, and guide engineers. Deep understanding of the embedded software development lifecycle and various V&V methodologies (e.g., V-model, Agile). Proficiency in programming languages commonly used in embedded software V&V (e.g., Python, C/C++). Familiarity with various communication protocols (e.g., CAN, LIN, Ethernet, SPI, I2C) and diagnostic tools. Excellent problem-solving, debugging, and analytical skills, with a keen eye for detail. Strong communication, collaboration, and interpersonal skills, capable of effectively interacting with cross-functional teams and stakeholders. Even better, you may have... Master's or PhD degree in a relevant engineering field. Experience with safety-critical embedded systems and relevant industry standards (e.g., ISO 26262 for automotive, IEC 61508 for industrial automation, DO-178C for aerospace). Experience with continuous integration/continuous delivery (CI/CD) pipelines and DevOps practices for embedded software. Knowledge of various embedded processor architectures and real-time operating systems (RTOS). Experience with requirements management, configuration management, and defect tracking tools (e.g., Jira, Azure DevOps, DOORS). You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply! As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including: • Immediate medical, dental, vision and prescription drug coverage • Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more • Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more • Vehicle discount program for employees and family members and management leases • Tuition assistance • Established and active employee resource groups • Paid time off for individual and team community service • A generous schedule of paid holidays, including the week between Christmas and New Year's Day • Paid time off and the option to purchase additional vacation time. This position is a leadership level 6. For more information on salary and benefits, click here: ***************************** Visa sponsorship is available for this position. Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call **************. Onsite work of up to three days per week may be required for candidates within commuting distance of a Ford hub location. #LI-Hybrid #LI-HA1 What you'll do... Lead, mentor, and manage a team of Component V&V Engineers focused on automated testing of embedded software. Define, develop, and oversee the execution of comprehensive V&V strategies, test plans, test cases, and test scripts for embedded software components across various domains (e.g., control systems, communication modules, sensor interfaces). Provide feedback on the design, development, and maintenance of robust automated test frameworks, tools, and infrastructure for embedded software V&V Ensure thorough validation of functional, non-functional, performance, and regression requirements at the component level, striving for maximum test coverage and efficiency. Collaborate closely with embedded software development teams, systems engineering, and system V&V teams to ensure seamless integration, traceability of requirements from system to component level, and alignment on V&V goals. Oversee the analysis of test results, lead root cause identification for reported issues, and track resolutions to ensure the delivery of high-quality, robust software components. Establish and maintain Component V&V processes, methodologies, and best practices, driving continuous improvement in test efficiency, automation, and overall quality. Manage project timelines, resources, and budgets for component V&V activities, ensuring timely and effective delivery. Provide technical guidance and mentorship to the V&V team, fostering a culture of technical excellence, innovation, and continuous learning. Ensure all V&V activities comply with relevant industry standards, regulatory requirements, and internal quality processes (e.g., functional safety standards, software development lifecycle models).

GEGI is a software development company focusing on creating a reliable, flexible, and affordable student management system for private schools in the US. Our software helps clients in many areas during the education process, providing Admissions, Compliance, Financial Aid, Accounting, Placement, and other services. We are looking to fill the role of an experienced Software Development Project Manager to work on existing user stories while keeping an eye on big goals and the company's targets. Our ideal candidate has a System/Business Analyst background and previous experience of diving into a new subject area. Responsibilities: Managing features from the moment the user contacted us to the release. Determining and defining project scope and objectives, describing user stories and use cases, preparing roadmaps. Managing product backlog: planning, assessment, decomposition, progress tracking, adjustment. Establishing and maintaining relationships with relevant client stakeholders, providing day-to-day contact on project status and changes. Writing release notes and documentation. Gathering feedback after releases. Analyzing existing systems and processes, identifying areas for improvement. Monitoring projects progress and making adjustments as needed. Requirements: Bachelor's degree in Computer Science, Project Management, Business / System Analysis, or a related field. 3-5 years in a role of Software Development PM / Business or System Analyst. Proven ability to complete projects according to outlined scope and timeline. Ability to dive into a new subject area, design stories, and write release notes. Experience seeing projects through the full life cycle and excellent analytical skills. Strong interpersonal skills, extremely resourceful and proven ability to solve problems creatively. English language proficiency is a must. It's required to support project documentation as well as communicate with users verbally and in writing. Be available for communication, meetings, etc. Monday-Friday until 2 PM Pacific Time Zone. What we offer: Working with the US-based company and the US market. Working in the team of 4 project managers. 100% remote work with a flexible schedule. Paid vacations, holidays, sick leaves etc. Long-term cooperation. Salary in USD. Bonuses for successful work.

Job Title: Director - Software Engineering - Experience Digital Channels Summary of Role: Are you a highly motivated and confident software engineer with a passion for cutting-edge technology and innovation? If yes, we have an incredibly exciting career opportunity waiting for you! You will work closely with senior technology and business executives to develop an execution strategy that will turn their vision into reality. As the director of experience engineering teams, you will be responsible for delivering high-quality digital channels for strategic business features that will transform the real estate industry using the latest technology standards. Collaborating with various stakeholders in UX, Architecture, Product, Technology, and Enterprise, you will drive these critical products forward with confidence and ensure their successful delivery. As a thought leader, you will provide technology expertise solutions and help attract and retain top engineering talent. You will work with product owners to articulate the benefits of proposed solutions, influence the technical roadmap, and help prioritize work. This position requires a passion for technology strategy and adoption, including the adoption of digital technologies, cloud native, and open-source software. Responsibilities: You will be leading software engineering teams responsible for designing, implementing, and delivering digital experiences for strategic business products built on cloud-native technologies to the latest standards. You will collaborate closely with key stakeholders, including UX, architecture, core capability, data, and product, to ensure the successful development and implementation of strategic products and platforms. You will collaborate with product executives and owners to explain the benefits of proposed solutions, influence the technical roadmap, and assist businesses in prioritizing. You will help define and drive toward an end-state architecture that is based on simplicity, flexibility, and adoption. You will lead our team with technical expertise and attract top engineering talent. Responsible for conducting thorough research to identify the most effective practices, implement them across the organization, and actively promote their adoption. Encourage knowledge-sharing among team members to ensure that best practices are widely understood. Experience: Bachelor's degree in Computer Science, or a related field (Master's degree preferred) 15+ years' experience preferably working across multiple technology disciplines with experience in Software Engineering & Development, Design, DevSecOps, and some experience as a solution/data architect with deep hands-on technical expertise. At least 8+ years of people management experience in a software development organization, responsible for hiring and developing a team Previous experience with building a service using cloud technologies such as AWS, Azure or GCP: 6+ years with: Flutter in Dart, React, Angular, NodeJS, Express, MongoDB Atlas 8+ years as a Node.js developer building microservices and RESTful services. CI/CD Knowledge: Hands-on experience with Continuous Integration and Continuous Deployment tools (including Mobile app publishing) Extensive knowledge in thorough testing, robust resiliency features, effective monitoring capabilities, comprehensive documentation, and close collaboration Experience in partnering and effectively communicating with product, business and program management teams Leadership and influence skills to drive engineering and product solutions in decision-making and alignment to technology strategy Proven skills in project management, financial management, vendor management and ability to apply technology in solving business problems

Lifeway is seeking a Manager of Software Development to lead the software development lifecycle within our Digital Experience domain, building solutions that enhance discovery, engagement, and impact around digital content and products. This is a mission-driven role guiding a team of engineers to deliver high-quality, customer-centered experiences that support the church. Why Lifeway? Lifeway is a place where you can bring your faith and work experience to join in the most important mission in the world: making disciples of Jesus Christ. Whether you're a creator or storyteller, data guru or problem-solver, or anywhere in between, if you're passionate about serving the church, we have a place for you. Lifeway has a strong Work from Anywhere (WFA) culture that is deeply focused on our mission and values. While headquartered in Nashville, TN, many of our positions are remote-eligible and have autonomy and flexibility with work hours. We provide equipment and resources to ensure team members have access to a productive and ergonomic workspace. We believe building relationships and community is essential to how we work together, so Lifeway hosts all-team meetings several times per year and provides travel for key team gatherings for remote-based team members. Full-time employees are eligible for enrollment in our comprehensive benefits plans including healthcare, vacation and sick time, holiday pay, care days, 401(k) plan, maternity and paternity leave, adoption assistance, mission trip time, and more. If this sounds like a place where you would be excited to serve the kingdom of God, we would love for you to join our team. Learn more about our culture at team.lifeway.com/culture-code This is a remote position in the U.S. with occasional travel to Nashville for in-person team gatherings. #LI-Remote Responsibilities Lives out Lifeway's mission and values, showing deep commitment to Kingdom work Lead planning of initiatives and features, align to budget targets, and guide the team with clarity. Partner with the Technical Product Manager to execute the roadmap, facilitate solutioning, and leverage quarterly PI Planning. Organize and oversee application development processes using agile methodologies and tools (e.g., Jira). Hire, mentor, and develop engineers while supporting their career trajectories. Build credibility and collaborate across teams and stakeholders to deliver solutions. Encourage innovation and continuous improvement through R&D activities and exploration of new tools and practices. Manage annual operating and capital budgets for assigned areas. Qualifications Education Bachelor's degree in Computers or Information Technology , required Masters degree, preferred Advanced graduate degree (PhD, etc.), not required Skills, Knowledge, & Experiences, required Delegation, coaching, and performance measurement Proficiency with Atlassian Jira and agile frameworks Strong communication, collaboration, and vendor management skills Ability to navigate ambiguity and foster trust Strategic, innovative approach to problem solving Actively involved in an evangelical Christian church Skills, Knowledge, & Experiences, preferred Strong background in digital product development or enterprise software environments

As Technical PLC/Software Development Manager, you will be responsible for the software development of conveyor and sortation systems. This position is focused on implementing site-based controls for new equipment within new or existing customer systems. You will manage, develop, educate, and guide a team of SCADA and PLC development engineers. To support the project scope and schedule, this position will work with other members of the Operations and Controls engineering groups. This position will help in managing a repository of applications and be responsible for designing and implementing software solutions. You will work closely with stakeholders to identify requirements and translate them into software designs, ensuring that the resulting solution is scalable, secure, and efficient. Roles and Responsibilities: Collaborate with stakeholders to understand their business requirements and translate them into technical specifications and software designs. Develop and maintain a software architecture that meets scalability, performance, and security requirements. Ensure that software designs are in compliance with enterprise architecture standards and best practices. Identify and mitigate technical risks, and ensure that the solutions are scalable, maintainable, and cost-effective. Work and manage the PLC and SCADA development teams to provide technical guidance and mentoring and ensure that designs are being implemented correctly. Participate in code and design reviews to ensure that the solution meets the requirements and adheres to the established standards. Provide technical support to end-users and resolve technical issues as needed. Keep up-to-date with emerging technologies and industry trends, and evaluate their potential impact on the solution. Write and implement machine code, integrate subsystems, and assist the commissioning team with all on-site commissioning efforts. Utilize “Human Machine Interface” (HMI) using commercially available products including but not limited to: Aveva, Ignition, Wonderware, , Indosoft, Kepware, FactoryTalk View and RSView. Implement PLC and HMI programs to satisfy current design and customer specifications .Individually or as a team work with the commissioning team to commission complex automated systems, provide site engineering support, and complete system acceptance testing as needed. Qualifications: Bachelor's degree (Master`s degree a plus) in Electrical Engineering or Electrical Engineering Technology.8-10 years of experience with software development which includes: PLC programming (Rockwell Software preferred, Schnider, Siemens software a plus) HMI Programming (Ignition, FactoryTalk View preferred, Aveva, Indosoft a plus) Has the technical expertise and heavy knowledge in sortation logic. Input and output device design and implementation. Industrial communication networks (EtherNet/IP, Devicenet, Profinet, etc.) Experience with Rockwell and Schneider VFDs (Siemens, Lenze VFDs a plus) Experience with Microsoft 365 - Office Apps. In-depth knowledge of software design principles, patterns, and best practices. Experience in developing scalable, high-performance, and secure software systems. Strong knowledge of database technologies and their integration with software systems Excellent communication and interpersonal skills, and the ability to work collaboratively with cross-functional teams. Strong analytical and problem-solving skills, with the ability to work independently and proactively. Experience in agile software development methodologies Must be self-motivated, self-aware, detail-oriented, and results-focused. Ability to schedule, manage, and execute basic system implementations, enhancements, and retrofits. Experience working with a variety of software development technologies, such as Java, .NET, Python, and JavaScript are preferred but not required. Familiarity with technologies related to data analytics and machine learning is a plus.

Job Title: Director - Software Engineering - Experience Digital Channels Summary of Role: Are you a highly motivated and confident software engineer with a passion for cutting-edge technology and innovation? If yes, we have an incredibly exciting career opportunity waiting for you! You will work closely with senior technology and business executives to develop an execution strategy that will turn their vision into reality. As the director of experience engineering teams, you will be responsible for delivering high-quality digital channels for strategic business features that will transform the real estate industry using the latest technology standards. Collaborating with various stakeholders in UX, Architecture, Product, Technology, and Enterprise, you will drive these critical products forward with confidence and ensure their successful delivery. As a thought leader, you will provide technology expertise solutions and help attract and retain top engineering talent. You will work with product owners to articulate the benefits of proposed solutions, influence the technical roadmap, and help prioritize work. This position requires a passion for technology strategy and adoption, including the adoption of digital technologies, cloud native, and open-source software. Responsibilities: * You will be leading software engineering teams responsible for designing, implementing, and delivering digital experiences for strategic business products built on cloud-native technologies to the latest standards. * You will collaborate closely with key stakeholders, including UX, architecture, core capability, data, and product, to ensure the successful development and implementation of strategic products and platforms. * You will collaborate with product executives and owners to explain the benefits of proposed solutions, influence the technical roadmap, and assist businesses in prioritizing. * You will help define and drive toward an end-state architecture that is based on simplicity, flexibility, and adoption. * You will lead our team with technical expertise and attract top engineering talent. * Responsible for conducting thorough research to identify the most effective practices, implement them across the organization, and actively promote their adoption. Encourage knowledge-sharing among team members to ensure that best practices are widely understood. Experience: * Bachelor's degree in Computer Science, or a related field (Master's degree preferred) * 15+ years' experience preferably working across multiple technology disciplines with experience in Software Engineering & Development, Design, DevSecOps, and some experience as a solution/data architect with deep hands-on technical expertise. * At least 8+ years of people management experience in a software development organization, responsible for hiring and developing a team * Previous experience with building a service using cloud technologies such as AWS, Azure or GCP: * 6+ years with: Flutter in Dart, React, Angular, NodeJS, Express, MongoDB Atlas * 8+ years as a Node.js developer building microservices and RESTful services. * CI/CD Knowledge: Hands-on experience with Continuous Integration and Continuous Deployment tools (including Mobile app publishing) * Extensive knowledge in thorough testing, robust resiliency features, effective monitoring capabilities, comprehensive documentation, and close collaboration * Experience in partnering and effectively communicating with product, business and program management teams * Leadership and influence skills to drive engineering and product solutions in decision-making and alignment to technology strategy * Proven skills in project management, financial management, vendor management and ability to apply technology in solving business problems

Job Description Job Type: Full Time Hours: Days Salary: $80-$120 K Yearly About AnswerNet AnswerNet is the brand name for the AnswerNet family of companies, including AnswerNet, Inc., New AnswerNet Inc., Cerida Investment Corp., TPV.com, and Ansercomm, to name a few. Together with our affiliates, AnswerNet operates more than 20 contact centers within the continental United States and Canada. We provide a vast range of services to optimize telephone answering services, appointment setting and confirmation, customer support, third-party verification, sales, lead qualification, market research, and a host of other contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients, and we process over 125 million interactions per year. Summary of Position: Reporting to the Director of Software and Data, the Manager of Software Development will be responsible for overseeing the successful development, implementation, and maintenance of our software applications and data infrastructure. This role requires a strong blend of technical expertise, proven leadership skills, and a deep understanding of Agile methodologies. The successful candidate will lead a team of talented software engineers and data professionals, ensuring the delivery of high-quality, impactful solutions that align with our strategic objectives. Key Responsibilities: Team Leadership & Development: Lead, mentor, and inspire a high-performing team of software engineers and data professionals. This includes maintaining and enforcing standards, conducting performance reviews, fostering career development (including your own), and promoting a collaborative and innovative team culture. Agile Leadership: Serve as an expert in Agile methodologies (Scrum, Kanban), actively coaching and mentoring teams to optimize processes, improve efficiency, and foster a continuous delivery mindset. Product Ownership Support: Leverage proven Product Owner experience to guide the definition of product vision, manage and prioritize backlogs, articulate user stories, and ensure close collaboration with stakeholders to maximize value delivery. This includes being on-call 24/7 for emergencies when needed Stakeholder Communication: Exhibit exceptional communication skills to effectively collaborate with technical teams, Product Owners, business stakeholders, and senior management, translating complex technical concepts into clear, actionable insights. Problem-Solving & Innovation: Proactively identify and resolve complex technical and process-related challenges, demonstrating a commitment to continuous improvement, research, and the adoption of innovative solutions. Technical Decision Making: Apply strong technical acumen to make informed decisions and provide expert guidance in areas such as: Technical Review, Assessment, and Adjustment: Lead and perform technical reviews of architecture, code, and data models; conduct technical assessments of new tools, frameworks, and proposed solutions; and recommend and implement adjustments to ensure performance, scalability, and adherence to engineering standards. Change Advisory Board (CAB) Processes: Actively participate in CAB discussions, evaluate the technical impact of proposed changes, and ensure seamless implementation. Release Management: Oversee the entire software and data release lifecycle, ensuring quality assurance, system stability, and timely deployments. Risk Assessment: Proactively identify, analyze, and mitigate technical risks across all software development and data operations. Project and Resource Management: Plan and oversee software and data projects, including resource allocation, timeline management, and ensuring projects are delivered on time and within scope. Required skills and technologies: Proven experience with cloud platforms (e.g., AWS, Azure, GCP). Familiarity with various programming languages relevant to software development (e.g., Python, Java, C#, JavaScript, PHP). Experience with relational and/or NoSQL database technologies (e.g., PostgreSQL, SQL Server, MongoDB, Cassandra). Proficiency with version control systems (e.g., Git). Understanding of CI/CD pipelines and DevOps principles. Strong analytical and problem-solving abilities with attention to detail. Excellent communication skills, both written and verbal. Ability to work effectively with stakeholders at all levels. 3+ years of related management experience.