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The differences between store assistants and key holders can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a store assistant and a key holder. Additionally, a store assistant has an average salary of $32,372, which is higher than the $31,779 average annual salary of a key holder.
The top three skills for a store assistant include payroll, retail sales and customer service. The most important skills for a key holder are sales floor, product knowledge, and visual standards.
| Store Assistant | Key Holder | |
| Yearly salary | $32,372 | $31,779 |
| Hourly rate | $15.56 | $15.28 |
| Growth rate | - | -6% |
| Number of jobs | 511,874 | 431,956 |
| Job satisfaction | - | 4 |
| Most common degree | Bachelor's Degree, 45% | High School Diploma, 35% |
| Average age | 43 | 43 |
| Years of experience | 6 | 6 |
As the name entails, a store assistant helps the store supervisor or manager. You will typically perform various tasks that include processing inventory and replenishing items when they get low, assisting stock clerks in receiving and processing shipments, and performing tasks related to store opening and closing. Additionally, you are expected to provide customer service, including handling customer complaints and facilitating transactions utilizing point of sale software. A store assistant also checks for any product breakage or damage.
A keyholder is responsible for ensuring the store's daily security before and after the operation. Keyholders' duties include assisting with administrative tasks, handling customers' inquiries, managing and escalating customers' complaints, monitoring the alarm system, keeping track of the deliveries, supporting staff training, cooperating in company's events, and recommending operational strategies to meet business goals and objectives. A keyholder must have excellent customer service and time-management skills, as well as the ability to multi-task, especially during high customer volume.
Store assistants and key holders have different pay scales, as shown below.
| Store Assistant | Key Holder | |
| Average salary | $32,372 | $31,779 |
| Salary range | Between $25,000 And $41,000 | Between $25,000 And $39,000 |
| Highest paying City | Jacksonville, NC | New York, NY |
| Highest paying state | Rhode Island | Wisconsin |
| Best paying company | Busch's Fresh Food Market | Connecticut Children's Medical Center |
| Best paying industry | Retail | Manufacturing |
There are a few differences between a store assistant and a key holder in terms of educational background:
| Store Assistant | Key Holder | |
| Most common degree | Bachelor's Degree, 45% | High School Diploma, 35% |
| Most common major | Business | Business |
| Most common college | SUNY College of Technology at Delhi | SUNY College of Technology at Delhi |
Here are the differences between store assistants' and key holders' demographics:
| Store Assistant | Key Holder | |
| Average age | 43 | 43 |
| Gender ratio | Male, 47.0% Female, 53.0% | Male, 28.1% Female, 71.9% |
| Race ratio | Black or African American, 8.4% Unknown, 4.6% Hispanic or Latino, 17.8% Asian, 6.9% White, 61.6% American Indian and Alaska Native, 0.7% | Black or African American, 8.6% Unknown, 4.7% Hispanic or Latino, 18.1% Asian, 6.6% White, 61.4% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 9% | 9% |