Assistant General Manager
Store manager job in Gainesville, VA
We're growing and looking for an energetic Assistant General Manager to help lead membership growth and club operations. You'll coach and inspire the membership team, support club departments (front desk, housekeeping, etc.), and partner with the GM to deliver an outstanding member experience every day. If you're a people-first leader who loves sales, operations, and building great teams, this is for you.
What you'll do:
Lead and coach the membership team to drive sales and exceed revenue goals
Recruit, hire, train, and develop membership consultants and departmental staff
Manage daily club operations and step in as Manager-on-Duty when needed
Oversee at least one department (scheduling, performance, hiring, and discipline)
Host tours, convert prospects, and ensure accurate onboarding & paperwork
Track leads, run reports, and support club marketing and outreach
Maintain high standards for member service, safety, and club appearance
Work flexible hours including early mornings, evenings, and weekends
What we're looking for:
High School Diploma or GED
Strong selling and coaching skills.
CPR/AED certification (or willingness to obtain within 30 days).
Preferred: Bachelor's degree (exercise science, business, or related) and 2+ years' sales/management experience.
Excellent communication, leadership, organization, and a friendly, professional presence.
Comfortable using basic computer systems (MS Office, CRM/sales tracking).
Benefits & Perks:
Complimentary club membership + guest privileges
Discounts on training, spa services, programs, and apparel
Employee referral bonus
In-house Certification + Continuing Education
Full-Time Only: Medical, dental, vision, life insurance, 401(k), and paid time off
ONELIFE IS AN EQUAL OPPORTUNITY EMPLOYER
Know Your Rights
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Assistant Unit Manager
Store manager job in Woodlawn, VA
About the Job:
As an Assistant Manager, you'll be at the heart of our restaurant's success, supporting the Restaurant General Manager by upholding brand standards and inspiring your team. You'll lead by example, training, coaching and recognizing your team to deliver unforgettable customer experiences. When your team shines, so do you!
In this dynamic role, you'll take charge of daily operations in the Restaurant General Manager's absence, making key decisions and driving the team toward excellence. We believe in having fun while embracing personal challenges and growth opportunities. You'll work a 50-hour week, with 40 hours at regular pay and 10 hours at time and a half, providing a balanced and rewarding work experience.
The Day-to-Day:
Ensure consistent customer satisfaction by effectively modeling the KFC Connect Success Routine and prioritizing customer needs.
Oversee Team Members' adherence to shift responsibilities and maintain high food safety standards. Take charge of restaurant operations in the RGM's absence.
Collaborate with the RGM in assessing team performance, providing ongoing constructive and positive feedback. Address employee relations issues as they arise, determine immediate resolutions, or escalate to the RGM when necessary.
Assist in sourcing, recruiting, interviewing and hiring Team Members, while driving a culture of equity, inclusion and belonging.
Act like an owner by assisting with Profit & Loss management, including cash control, security procedures, inventory maintenance and labor management.
Review financial reports and take appropriate actions to optimize performance.
Support the RGM in facility maintenance and ensure health and safety standards are consistently followed.
Is this you?
2+ years of restaurant/retail management experience.
Assist with P&L management by following cash control/security procedures, maintaining inventory, managing labor and reviewing financial reports.
Ensure all employees receive proper training and resources.
Champion KFC's culture and values, promoting equity, inclusion and belonging in the restaurant.
Lead efforts in individual and team recognition, collaboration and motivation.
Identify and recruit exceptional talent, supporting the RGM in the hiring process.
Possess strong communication skills for conducting performance appraisals, taking disciplinary action and motivating and training employees.
Adhere to corporate policies, procedures and Occupational Health and Food Safety standards.
Work-Hard, Play-Hard:
Competitive pay
Bonus Eligible
Paid Time Off
Free meal each shift
Medical benefits
401k retirement plan with 4% match
Career advancement and professional development
Tuition reimbursement and scholarship opportunities
KFC Foundation Programs including FREE college tuition at WGU, $1 per $1 Savings Match Program, Hardship Assistance Program plus more!
Customer Service Manager
Store manager job in Frederick, MD
Responsible for the oversight, leadership and achievement for the sales floor and obtaining set sales goals for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities. Directs all aspects relating to the daily operations of the sales floor, leading the team and driving the business. Key responsibilities include building, leading, and retaining motivated, high performing teams through effective leadership of Retail Sales Associates.
Essential Duties and Responsibilities:
Executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for profit, revenue, and production for a Retail Store location.
Makes decisions on matters relating to the day-to-day retail operation within his/her defined work area.
Conducts new goods inventory and ensures proper reporting.
Reconciles and balances all daily paperwork.
Ensures Team Members deliver excellent customer service to donors and customers.
Works to de-escalate customer situations while finding an appropriate solution; involves upper management, as needed.
Maintains the day-to-day operations of the store including managing and meeting Team Member and customer needs.
Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately.
Transfers to different stores at any given time due to business needs.
Oversees and maintains the day-to-day operations of the sales floor including daily maintenance, custodial duties, and floor standards.
Provides regular mentoring and training to develop skills of Retail Sales Associates; ensures that Team Members are operating per company standards and procedures.
Ensures that the store complies with all policies and procedures relating to Security, Health, and Safety, coordinating with various Goodwill divisions, as needed; influences any changes necessary to meet statutory requirements, ensuring minimum risk to Team Members and the business.
May perform tasks such as dropping off the bank deposit, helping at other stores, and attending personal training and development classes, as needed.
Processes complex sales transactions, including customer returns.
Collaborates with store leadership to establish clear company vision and ensure Team Member engagement.
Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members.
Provides regular mentoring, training, and coaching to develop skills of Team Members.
Plays critical role in driving company culture change efforts and change management processes.
Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation.
Performs other related duties, as assigned.
Minimum Qualifications (Education, Experience, Skills):
High School Diploma, GED, or equivalent work experience
One-year work experience in Retail Management, preferred
One-year customer service experience required
Proficient in Microsoft Office Suite
Ability to pass a background check and drug screen, where applicable for position
Ability to speak and read English proficiently
You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following:
5 Medical Plans
Employer Funded Health Reimbursement Account (HRA)
3 Dental Plans
Vision Plan
401K
Employer Paid Life Insurance
Employee Assistance Program (EAP)
Paid Time Off; Sick and Vacation
Paid Holidays
These are just a few highlights of our key benefit offerings!
Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond.
Goodwill of Monocacy Valley is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws.
Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Monocacy Valley at 1-833-###-#### option 6 or ...@goodwillaz.org if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act.
For questions about your application or employment with Goodwill of Monocacy Valley, please contact our Candidate Support Line at 1-833-###-####, option 5.
PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. ("GCNA/GIMV") are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain "@goodwillaz.org" ************", to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website ( ) to learn how to report it.
Independent Operator - Store Manager
Store manager job in Bethesda, MD
Grocery Outlet is a rapidly growing, family-oriented retailer dedicated to providing customers with high-quality, deeply discounted products. With commitment to our communities and a strong network of independent operators, we offer a unique business model that empowers entrepreneurs to run their own stores. Our mission is to deliver exceptional value to customers while fostering a culture of independence, integrity, and community impact.
Founded in 1946, Grocery Outlet has a rich history of providing exceptional bargains to customers while supporting local entrepreneurs. Over the decades, we have expanded to more than 500 locations across the United States, maintaining our reputation as the leading extreme-value grocery retailer. Our continued growth and success are driven by our commitment to innovation, strong supplier relationships, and our independent operator model, which has helped countless business owners achieve financial and personal success.
The Independent Operator Role
The Independent Operator (IO) is a hands-on, entrepreneurial role where individuals take ownership of their Grocery Outlet store. This is a unique business opportunity, not a franchise, giving operators the autonomy to run their business while benefiting from the support and resources of an established retail brand.
Key Responsibilities:
Store Operations: Oversee daily store functions, including inventory management, compliance, and financial oversight to ensure profitability and growth.
Leadership & Team Development: Recruit, hire, and train a high-performing team to deliver outstanding customer service and operational excellence.
Buying & Merchandising: leveraging Grocery Outlet's unique buying model. Order the variety and quantity of products to meet the unique preferences of your local community.
Community Engagement: Support local organizations and causes you are passionate about, aligning with our mission of "Touching lives for the better”
Financial & Business Acumen: Manage financial performance, including sales, margins, expenses, and overall profitability.
Customer Experience: Create an inviting shopping experience by maintaining a clean, organized, and well-stocked store.
Benefits:
Operational Autonomy: Run your store the way you think is best for your community, employees, and business.
Uncapped Earning Potential: There is no limit to what you can earn; the more your store sells, the higher your commission payment will be.
Control Your Schedule: While a full-time commitment is required, you have the flexibility to choose your working hours and manage your own schedule.
Corporate Support: Receive training, mentorship, and support from marketing, finance, and business professionals to assist with any questions or issues that arise.
Qualifications:
Minimum of 4 years' retail store Management or multi-unit restaurant management experience.
Entrepreneurial mindset with a passion for retail and customer service.
Strong leadership skills and the ability to build and develop a team.
Business acumen, including financial and operational management experience.
Willingness to relocate and commit to the full training and onboarding process.
A drive for success and the ability to work independently while leveraging the support of the Grocery Outlet network.
This is not the right opportunity for you if you…
Are looking for a passive investment or absentee ownership.
Are interested in selling property or real estate to Grocery Outlet.
Are expecting Grocery Outlet to build a store in a specific location at your request.
If you're ready to take control of your future and own your success, the Grocery Outlet Independent Operator opportunity could be the perfect fit for you!
Grocery Outlet Privacy Policy - *************************************************
Store Manager
Store manager job in Woodbridge, VA
STORE MANAGER, OUTLET
WHO YOU ARE:
Our leaders at Michael Kors are stylish, fashion forward driven, multi-tasking individuals who know how to keep their team focused and inspired. Success starts with being an entrepreneur - we encourage an innovative workplace to creatively drive your business by being a hands-on leader! As a Store Manager, you will develop a dynamic team that is focused on the client experience and building lasting relationships, while strategically driving the business through proactive planning, innovation, and execution.
WHAT YOU'LL DO:
Empower, develop, motivate, and work alongside team to drive results through delivering an elevated customer experience
Recruit, hire, and retain best in class talent
Deliver operational excellence in all store processes
Develop strategic plan to drive sales through business analytics and achieving productivity goals
Create foot traffic through community involvement
Demonstrate flexibility and ability to multitask in a fast-paced store environment
Drive Omni channel sales by utilizing all available tools and technology
YOU'LL NEED TO HAVE:
2+ years of relevant Store Manager experience as a proven leader
WE'D LOVE TO SEE:
An entrepreneur with the ability to drive results; adaptable, problem solver, and strategic
Well connected with the ability to engage; a true brand ambassador
Customer service obsessed; ability to sell with a passion for styling and love for fashion
Strong in performance management and team development
Technologically savvy individual with an entrepreneurial spirit
THE BENEFITS:
Cross-Brand Discount
Clothing allotment
Competitive paid time off
Internal mobility across Versace, Jimmy, Choo and Michael Kors
Exclusive Employee Sales
Paid Parental Leave
401k Match
The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.
At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Diversity and Inclusion team at ********************************************.
In compliance with certain Pay Transparency laws, employers are required to disclose a salary range. The salary for this position will vary based on role requirements, skill set and years of experience.
Assistant Store Manager
Store manager job in Washington, DC
Make it happen at HOPKINS
Ready to make your application Please do read through the description at least once before clicking on Apply.
Sibley Memorial Hospital is a non-profit, full service 318 bed acute care community hospital serving the Washington, DC area. Sibley offers medical, surgical, intensive care, obstetric, oncology, orthopaedic, skilled nursing inpatient services, and a state-of-the-art 24-hour Emergency Department. Sibley's campus, with its new patient tower, is also home to the Johns Hopkins Kimmel Cancer Center, the Johns Hopkins National Proton Therapy Center, Grand Oaks -- an assisted living residence -- a medical building with physician offices and an ambulatory surgery and imaging center.
As part of the Sidney Kimmel Comprehensive Cancer Center, patients are able to receive the world renown treatments, including clinical trials and immunotherapy, of Johns Hopkins Medicine without leaving the region. Sibley Memorial Hospital - Johns Hopkins Medicine, is a non-profit, full service 318 bed acute care community hospital located in the Palisades neighborhood of Washington, DC.
Click or copy and paste the link below to hear from our Cancer Center's compassionate Nurse Navigator and Patient Navigator.
You Will Do:
The Oncology Nurse Manager is accountable for assessing, planning, directing and evaluating nursing care on the Inpatient Oncology 22-bed Unit. The Manager assures adherence to Sibley Memorial Hospital policies and procedures and supports and fosters the Sibley Memorial Hospital mission and vision. The Nurse Manager is responsible for the quality of care provided to patients and the processes that lead to continuous performance improvement. His/Her role includes clinical practice, staff development and continuing education, management and leadership, consultation and support. The manager works with members of administration, physicians and other members of the multi-disciplinary staff to assure that lines of communication are open and processes for quality patient care and problem resolution are in place.
Who Should Apply:
Bachelors degree in Nursing required.
Minimum of three years Registered Nurse experience in hospital nursing with demonstrated leadership abilities. Oncology nursing experience preferred.
Experience in a Magnet-designated facility preferred.
Licensed to practice as a Registered Nurse in the District of Columbia required.
Current CPR Certification required.
What Awaits You:
Free Parking
Free state-of-art gym for employees
Dependent Child Tuition Assistance
Educational Assistance Program
Two retirement plans: Retirement Income Plan and 403(b) Savings Plan
Affordable Healthcare options
Paid Days Leave (PDL)
and more
Range: Minimum 61.47/hour - Maximum 95.27/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.
We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices. xevrcyc
Johns Hopkins Health System and its affiliates are drug-free workplace employers.
RequiredPreferredJob Industries
Healthcare
General Manager Construction
Store manager job in Manassas, VA
General Manager - Construction / Home Improvement
📍 Manassas, VA (Hybrid - Office & Field)
Wage: $130,000-$140,000 base plus bonus opportunities + Company Vehicle
Who We Are: At NV Waterproofing & Foundation Repair, we believe that fulfilling work leads to a fulfilling life. Since 1986, we have been committed to redefining our industry through exceptional customer service and innovative solutions. We specialize in waterproofing, foundation, and concrete repair throughout the greater DMV area.
Our Purpose: Driven by our mission to redefine the industry by the provision of safe, dry homes powered by world class training, we challenge the status quo and set new standards in our industry. Our purpose is at the heart of everything we do, guided by our values of One Team, Hungry Spirit, Integrity, Respect, and Accountability.
Our Culture: Over the past few decades, we have built a solid reputation as a trusted basement waterproofing and foundation repair company due to our commitment to honesty, integrity, and quality service. Not only do we hold an A+ rating with the Better Business Bureau, we have also received the Angie's List Super Service Award multiple years in a row and are a member of the National Association of Remodeling Industry, the Home Builders Association, and more.
Career Growth: We believe in fostering talent from within, and we offer fulfilling career paths where you can grow, thrive, and make a meaningful impact.
Benefits: We provide a comprehensive benefits package, including Medical, Dental, and Vision insurance; a 401(k) plan, paid time off and holiday pay.
Join us in our mission to redefine the industry and create lasting, positive change in the lives of our customers, employees, and community.
Job Description: Your Impact
Are you a strategic and detail-oriented leader who thrives in dynamic environments? In the role of General Manager, you will oversee all aspects of company operations, including project management, financial performance, staffing, client relations, and strategic planning to deliver exceptional customer experiences and drive consistent revenue growth. You will provide vision, coaching, and support to ensure your teams exceed sales targets while embodying our purpose, mission, and values. Your leadership will directly shape the success of the business, the growth of the company, and the lives of the customers we serve.
Job Duties: How You Win Everyday
Own the results by leading and developing overall leadership (Marketing, Customer Care, Sales, Production, Finance) to grow their teams, live our values, and deliver results.
Own the results by tracking performance, spotting trends, managing the P&L (budgeting, forecasting, and financial reporting) and acting fast to redefine what it means to be a contractor.
Drive growth with purpose by partnering with leadership to execute strategies that expand market share and advance our mission.
Inspire and engage through clear communication, recognition, and feedback that drives accountability and trust.
Build a culture of winning where teams are competitive, collaborative, and fueled by our mission.
Stay connected to the field through modeling excellence, sharpening execution, and closing skill gaps to elevate the standard.
Align, galvanize, and execute initiatives that drive our purpose, mission, and values.
Qualifications: What You Offer
Minimum of 5 years of progressive leadership with proven success overseeing the gears of the business.
Proven ability to drive revenue growth and customer satisfaction across diverse, competitive markets.
Strategic operator with strong organizational and analytical skills to identify trends and act with precision.
Proven builder of leaders: skilled at motivating, developing, and holding managers accountable across multiple locations.
Influential communicator who can galvanize teams, partner with executives, and inspire action at every level.
Pre-employment screening includes, but isn't limited to, motor vehicle record and felony/misdemeanor background check.
Why Join NV? We provide the best training, systems, and services in the industry, all within a team-focused, supportive culture. If you're ready to take your career to the next level with a company that truly invests in your success, this is your chance!
Unit Manager - Sign On Bonus
Store manager job in Washington, DC
$10,000 Sign-on Bonus
Are you an RN looking for a leadership role? Do you have a passion for leading and teaching other skilled nursing staff? The RN Unit Manager provides, plans, coordinates or manages nursing care and health education for nursing home guests.
At Ciena Healthcare, we take care of you too, with an attractive benefit package including:
Competitive pay
Wages up to $43.25
Life Insurance,
401K with matching funds,
Health insurance,
AFLAC.
Employee discounts
Tuition Reimbursement
SPOTLIGHT, our virtual community and rewards and recognitions program, exclusively for Ciena staff members
In addition, we will help you advance your career with tuition reimbursement, discounts and other support.
You will join an experienced, hard-working team that values communication and strong teamwork abilities.
Responsibilities
Supervises nursing care provided by Registered Nurses (RN), Licensed Practical Nurses (LPN), Certified Nursing Assistants (CNA) and others.
Reviews and implements all nursing procedures and systems.
Assesses and evaluates the systems which facilitate the delivery of quality guest care and performance of staff.
Uses a systematic approach in the nursing process to provide individualized nursing care.
Contributes to the guest assessments (MDS/CAA's) and the development and implementation of a plan of care.
Evaluates guests' responses to nursing interventions.
Understands the rational for the use of medications and treatments and correctly administers as needed.
Qualifications
Current state nursing licensure required.
Current CPR certification and additional certification in a nursing specialty desired.
Management or supervisor experience in long-term care or geriatric nursing preferred.
.
About Ciena Healthcare
Ciena Healthcare is Michigan's largest provider of skilled nursing and rehabilitation care services.
We serve our residents with compassion, concern, and excellence, believing that every one of them is a unique person who deserves our best each day that we care for them. If you have a passion for improving the lives of those around you and working with others who feel the same way, Ciena is the place for you!
IND123
Store Manager
Store manager job in Tysons Corner, VA
Store Manager (Full-Time)
Reports to: Director of Retail
As a Mavi Store Manager, you are more than just a retail leader-you are a brand ambassador and business driver. You'll be responsible for delivering an exceptional customer experience, leading a high-performing team, and ensuring operational excellence in-store. This is a full-time position that plays a key role in shaping the success of our retail presence.
What Makes a Great Mavi Store Manager?
Customer-Obsessed
Prioritizes delivering a best-in-class experience
Builds meaningful connections with regulars and new customers
Team-First Mentality
Leads by example, motivates through coaching-not just direction
Invests in team development and celebrates team wins
Commercially Driven
Strong understanding of KPIs, stock flow, and profitability
Uses data to drive decisions and maximize daily sales opportunities
Detail-Oriented Operator
Maintains high standards across VM, stockroom, and shopfloor execution
Confident in managing opening/closing, scheduling, and loss prevention
Agile & Solutions-Oriented
Thrives in fast-paced retail with shifting priorities
Takes initiative, stays calm under pressure, and adapts quickly
Authentic & Positive Communicator
Confident, open communicator who embodies Mavi's friendly and genuine tone
Builds trust and loyalty with customers and team alike
Passionate About the Brand
Wears and loves the product-understands the importance of Fit, Fabric, Foundation
Embodies denim lifestyle and represents Mavi proudly in and out of the store
Key Responsibilities
Lead and inspire a team to deliver exceptional customer experiences and meet sales targets
Maximize store profitability through effective scheduling, payroll, and expense management
Recruit, onboard, and develop store talent aligned with Mavi's values and standards
Ensure operational excellence, including cleanliness, back-of-house organization, and visual standards
Drive performance through weekly/monthly business reviews and KPI tracking
Bring Mavi's brand story to life on the sales floor through Fit, Fabric, Foundation
Manage local marketing activations and build community engagement
Liaise with HQ teams including HR, Merchandising, Operations, IT, and Marketing
Maintain full access to all store systems; responsible for opening and closing procedures
Required Skills & Qualifications
Previous retail management experience required, preferably in the fashion or lifestyle retail sector.
Proven track record of meeting or exceeding sales targets and KPIs
Strong team management, coaching, and talent development skills
Excellent communication, interpersonal, and organizational abilities
Solid understanding of retail operations including scheduling, payroll, inventory, and visual merchandising
Passion for fashion and a genuine interest in denim
Flexible availability, including evenings, weekends, and holidays
Proficient computer skills including Microsoft Office (Excel, Word, Outlook).
Ability to stand for extended periods of time and lift/move objects weighing up to 40 pounds.
Assistant Store Manager
Store manager job in Reston, VA
Classification
Full-Time
As an Assistant Store Manager (ASM), you support the Paper Source vision by providing customers with a place where they can find their own creativity and shop with us again and again. You enjoy working with people, are energized by your passion for helping customers and model excellent service every day. As the deputy to the store manager (SM), you focus on the look and consistent presentation of our stores, empowered to make decisions, ensuring the shopping experience for our customers is to their satisfaction. You communicate consistently with your store manager on your ideas to ensure this experience and drive this through our people, actively participating in team development. In your role, you ensure sales and profit through your ability to leverage resources which results in teams who can provide best in class service to our customers. As a leader, you work collaboratively with the team, inspiring creativity and ensuring you have a store where team members are happy and engaged doing what they enjoy: talking about and selling fun and creative products and services.
• As an Assistant Store Manager (ASM), you ensure the smooth running of your store through your strong leadership and deployment of the store team.
• Demonstrate effective ownership of key responsibilities to supervise and lead the store team and operations, ensuring smooth day-to-day routines & procedures. Hold the store team accountable for consistent standards appropriate for their position, addressing opportunities promptly and fairly. Manage developmental priorities within the team, ensuring well-rounded abilities and skill sets exist to meet the demands of the store and ensure that the potential of individual members is realized, working with the Store Manager, Area Manager, Regional Manager as needed.
• As an Assistant Store Manager who supports the Sales Leads, Senior Sales Leads, and Customer Sales Associates, you will be expected to be a leader and put the proper emphasis on building an incredible team and creating positive employee experiences. Success will come from your engagement and accountability in the ongoing commitment to our store's talent as you recruit, interview, train, and develop talented team members.
• Support solid execution of associate rosters and schedules aligning with the budget and business needs so store scheduling is balanced and staffed to effectively and smoothly run the store, collaborating with Store Manager, Area Manager or Regional Manager as appropriate.
• As an ASM you will continue to develop your leadership skills to effectively guide and direct the Sales Leads, Sr. Sales Leads, and Customer Sales Associates and to hold this team accountable to strong, consistent performance. You will continue to deliver results through the ability to effectively and strategically lead, supervise, motivate, and ensure accountability of your team to perform in a performance driven culture.
What You Do
• Ensure consistent, friendly and informed service to customers, first by the example you set and second by the training and delivery of best-in-class service by the store team.
• Ensure a vibrant store through the execution of visual merchandising and replenishment standards, showing a commitment to maintaining a neat, tidy, shoppable and inviting presentation.
• Drive top line sales by guiding the entire team to leverage key campaigns and services, such as new item launches, promotions, enterprise orders, etc., to actively hand sell and engage in conversation with every customer.
• Partner and provide insight and ongoing feedback on associate achievements and/or performance concerns. As an Assistant Manager you will be expected to provide meaningful input for performance reviews, hiring decisions, associate promotions, and disciplinary decisions. Communicating examples and contributing to the creation of documentation as appropriate.
• Develop the Sr. Sales Leads, Sales Leads, and Customer Sales Associates, through engagement and coaching; work with the team by providing performance feedback to assess and focus on individual strengths, and when associates' interests align, work to train and advance their potential for career pathing within the company. Provide coaching through their experiences, observations and examples with associates, and play an active role to assess when performance merits to recommend the associate for further development in the store.
• Assess the store from the customer's perspective and use insight to seek and influence improvements.
• Drive results during assigned Manager on Duty (MOD) segments by delivering sales and behaviors that meet the store's performance targets and coaching other store team leaders to develop MOD skills.
• Ensure the achievement of sales goals and deliver operational excellence to maximize efficiency and minimize loss through timely execution of all processes.
• Ensure compliance to Company standards as it pertains to safety, customer experience and all store operations, including asset protection (controlling shrink, expense, and payroll).
• Communicate with your store team respectfully and with urgency on key issues and messages, creating a culture that demonstrates the values of the company.
• Open and close the building, ensuring the safety of our employees and customers.
• Work on the selling floor, which requires physical activity (i.e., prolonged standing, repetitive bending, lifting, climbing).
Knowledge & Experience
• Exhibit solid product knowledge and strong understanding of the current trends.
• Enthusiasm for the product is reflected in the excellent standards of service for the local community.
• Experience in managing and developing employees at all levels.
• Effective organization, planning and prioritization of workload.
• Able to delegate and work through others.
• Ability to communicate effectively and comfortably.
• Experience building collaborative and productive working relationships at all levels.
• Consistently deliver honest and constructive feedback.
• Demonstrate passion about customer service and knowledge and/or a desire to learn about our brand/products.
• Minimum of two years of supervisory experience in a retail environment.
Expected Behaviors
• Prioritize customer experience above all else.
• Commit to and develop associates.
• Execute visual merchandising and replenishment standards flawlessly.
• Drive results through thoughtful development.
• Provide feedback, coaching and development.
• Can empathize with and understand people.
• Enjoy working with people and engaging with others.
• Demonstrate collaboration and ability to adjust style to meet individual needs.
• Provide clear directions, monitor progress and provide appropriate feedback when running the store.
• Understand key financial indicators and make good decisions to drive positive results.
• Solve problems through good decision making, including in ambiguous situations.
• Know the most effective and efficient processes to get things done with a focus on continuous improvement.
• Motivate a team of people through engagement, focused dialogue and feedback.
• Is open to feedback and can reflect on this insight to develop and grow.
• Show adaptability and work with a sense of urgency all the time.
Full Job Description: *******************************************************************
Store Manager
Store manager job in Lanham, MD
Our values start with our people, join a team that values you!We are the nation's largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.As part of our team, you will experience:Success. Our winning team pursues excellence while learning and evolving Career growth. We develop industry leading talent because Ross grows when our people grow Teamwork. We work together to solve the hard problems and find the right solution Our commitment to Diversity, Equity & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.GENERAL PURPOSE:Responsible for all aspects of the Stores' operations. Leads the entire operation of the Store to ensure that Company standards and best practices are consistently met. Staffs, trains and develops leadership team to deliver the desired sales and profit results, while maintaining a friendly, easy to shop environment. Recruits, trains and develops Associates. Manages the operations of the Stockroom, Front End, and Sales Floor to ensure new merchandise gets to the sales floor in a timely manner, goods are received properly and manages expenses through execution of best practices and productivity.
ESSENTIAL FUNCTIONS:General Operating Requirements:
• Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
• Analyzes Store reports to evaluate controllable expenses and overall Store performance.
• Addresses any variance to Company standards with appropriate action plan, partnering with the District Manager as needed.
• Ensures proper scheduling of Associates to meet business objectives.
• Accepts special assignments as directed by Leadership.
• Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed.Organizational Development:
• Recruits, hires, trains and develops Assistant Managers, Area Supervisors and non-exempt Associates
• Through selection, training and motivation, strives to reduce Store turnover. Utilizes and promotes all retention tools including incentive programs, recognition opportunities, contests and training. Ensures all required training courses are prioritize and completed in a timely manner.
• Responsible for addressing personnel and performance issues including coaching, verbal and written warnings, progressive discipline and termination when needed.
• Ensures compliance with Ross personnel policies and procedures.
• Manages Associate Relations issues, consulting with the District Manager as needed.
• Ensures compliance with all State, Local and Federal regulations.Expense Control:
• Leads all expenditures to be within budget.
• Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends.Maintaining a Safe & Secure Environment:
• Maintains adherence to Company safety policies and ensures the safety of Associates and Customers.
• Ensures all Associates understand and can execute emergency operating procedures.Customer Service:
• Treats all Customers, Associates, and other leaders with respect.
• Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.
• Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision.
• Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc.Personal and Store Brand:
• Leads all Store Associates in, and models, a professional appearance, in accordance with the Company Dress Code. Reinforces the Company Dress Code at all times.
• Represents and supports the Company brand at all times.
• Manages Store to ensure a clean, neat, easy to shop environment.
• Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates.Merchandise Processing and In-Store Marketing
• Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.
• Ensures merchandise is presented and organized according to Company merchandising guidelines.
• Urgently manages merchandise processing to the sales floor within the expected Company timeframe.Loss Prevention:
• Responsible for training Associates on Loss Prevention programs to achieve Store shortage goals.
• As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise.
• Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.
• Responsible for leading the annual inventory process including preparation and execution of inventory guidelines.
• Monitors mark-out-of-stock policy to ensure proper administration.
COMPETENCIES:
• Manages Work Processes
• Business Acumen
• Plans, Aligns & Prioritizes
• Builds Talent
• Collaborates
• Leading by Example
• Communicates Effectively
• Ensures Accountability & Execution
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
• Five or more years of Store management experience in a retail environment.
• Must maintain a high level of Customer service.
• Must demonstrate the ability to lead, manage, motivate and communicate positively to Store Associates at all levels.
• Ability to train, coach and develop Associates at all levels.
• Ability to organize and prioritize tasks necessary to accomplish goals, develop a schedule to complete tasks and execute to achieve results.
• Fluency in English.
• Must exercise considerable independent judgement and discretion.
• Ability to work evenings and weekends.
PHYSICAL REQUIREMENTS/ADA:Ability to use all Store equipment, including PDTs, registers and PC as required.Ability to spend up to 100% of working time standing, walking, and moving around the Store.Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.Ability to occasionally push, pull and lift more than 25 lbs.Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.Ability to perform basic mathematical calculations commonly used in retail environments.Certain assignments may require other qualifications and skills.
SUPERVISORY RESPONSIBILITIES:Direct supervision of Assistant Store Manager, Area Supervisors and all Retail Associates.
DISCLAIMERThis job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.Apply Now
General Manager
Store manager job in McLean, VA
General Manager - Lead One of America's Top Retail Destinations
Flagship Property | National REIT | Full Relocation Provided
Our client, a premier national real estate investment trust (REIT), is seeking a seasoned General Manager to oversee one of the Top 10 largest retail centers in the United States, located in one of the country's most affluent markets. This rare opportunity is available due to a promotion, reflecting the organization's strong internal growth and leadership culture.
As the General Manager, you will lead all aspects of property operations, financial performance, tenant relations, guest experience, and team leadership for a nationally recognized retail destination. You will drive strategic initiatives, operational excellence, and long-term asset value while guiding a high-performing on-site team.
What We're Looking For
5+ years of General Manager experience overseeing a large retail, mixed-use, or resort/hospitality property
12+ years of total property management experience across commercial, retail, or hospitality portfolios
Bachelor's degree required; professional real estate credential (e.g., CPM, RPA) strongly preferred
Demonstrated success in leading large teams and managing complex, high-traffic environments
Proven track record of operational excellence, financial performance, tenant/guest service, and long-term asset stewardship
Stable career progression - minimum 3 years in current role; NO job hoppers
What This Role Offers
Base compensation: $175K-$200K plus lucrative bonus potential
Full relocation assistance
Best-in-class, affordable health & wellness benefits for you and your family
401(k) match + employee stock purchase plan
Opportunity to lead a flagship, nationally significant property within a top-tier REIT
Clear pathways for advancement (role is open due to promotion)
If you have deep experience managing large commercial retail or hospitality assets and are ready to lead one of the most iconic retail destinations in the nation, we encourage you to apply.
Store Manager
Store manager job in Arlington, VA
MANGO is a multinational fashion company that designs, manufactures and markets clothing and accessories.
At MANGO, we inspire and unite through our passion for style and culture. We are in 118 countries and our online presence extends to more than 85 countries. Our team is made up of people of 112 nationalities.
In our team, we are proactive and dynamic, with communication skills and we are always open to new challenges. We are a young and multicultural team, we love the good vibes we have and we work together to achieve results. We are informed of trends and current events in the retail world.
Job Details:
For our MANGO store located at Fashion Centre, Pentagon City in Arlington, VA, we are currently recruiting for a FULL TIME STORE MANAGER to join our team!
Reporting to the District Manager you will be responsible for the general running of your store. You will ensure that sales targets are exceeded, customer service is at its highest level and the store image is impeccable. You will be responsible for leading and motivating your team and maintaining an atmosphere that is always active and pleasant.
Key Responsibilities:
To ensure an excellent level of customer service is provided in the store
To plan, apply and monitor the required measures in order to reach and exceed sales targets
To analyze and review management indicators and costs in order to improve them
To ensure and collaborate in the implementation of merchandising standards and optimize selling space in order to obtain maximum profitability
To be familiar with the collection, and control and manage the stock to maximize sales
To act as a role model and promote effective communication within the team
To recruit, train and ensure the seamless integration of the new employees
To lead and motivate the team, ensuring the development of staff potential
To plan, organize, prioritize and distribute tasks, optimizing resources and minimizing costs
To ensure the optimal management of personnel administration duties
We are looking for an individual with relevant experience in managing a dynamic store within the fashion retail industry.
You should be self-motivated, inspire your team to work well as a team leading by example and deliver outstanding results. You should have a proven ability to maximize profitability. Sales-oriented, organized and tenacious, you are a problem solver, able to work well under pressure and adapt to changes.
If you like sharing responsibility, developing both professionally and personally, and want to grow in a dynamic fashion retail company in full expansion, then this is your opportunity!
Apply now and start a long and successful career within MANGO.
What makes us special?
As a member of the Mango team, you'll get a 40% discount on all our lines, so that you'll always be wearing the latest!
Insurance Benefit: You only pay a % of the value!
401(K) Pension Plan
Holidays + Wellness Days
Vacation Days
Commuter Benefits
Bonus and/or Commission paid monthly
At Mango, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you toward success.
Think big! Mango offers you international opportunities in over 115 markets for you to broaden your horizons and grow with us globally.
You got it?
We like you!
Store Manager
Store manager job in Warrenton, VA
As a General Manager, you will be collaborative and inclusive in helping our customers while leading a fun, team-oriented retail culture. You'll make a visible impact as a retail leader and business professional in driving your stores community relationships, merchandise sales, technical services portfolio, print & marketing services, and business-to-business network.
Get great perks.
Bonus plans, generous paid time off, career development program, and weekly pay
Compensation based on qualifications and experience. Hiring immediately
Full medical benefits package, 401(k) with company match, and many more benefits
Associate store discount and more perks (discounts on mobile plans and other retailers, etc.)
Provide strong leadership in community, customer service, sales, and team development.
Ensure that the store culture embodies Staples values and its commitment to the community
Develop a consultative and customer centric environment for the small business customer
Empower your team to learn, grow and deliver through teaching, coaching and inspiring
Lead merchandise sales, print & marketing services and retail operations
Drive profitable sales and margin while reducing variability and improving performance YoY
Hold yourself and your team accountable for flawless execution of operational excellence
Coach every manager and supervisor to create a culture of consultative selling and total solutions
Overall leadership of running a store; additional responsibilities as needed or assigned
Essential skills and experience:
1+ year progressively responsible store management experience in a retail environment as a General/Store Manager
Store Operations experience with analysis, planning, financial acumen and driving results
Experience creating a customer centric environment and working in a consultative selling environment that provides customers a total solution
Experience developing a team in operational excellence to drive profitable YOY sales and margins
Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously
Staples does not sponsor applicants for work visas for this position
Preferred skills and experience:
Bachelor's Degree in Business or related field
Ability to engage with the community and network & support small business customers
#LI-RR1
#MGT
At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Auto-ApplyGeneral Manager, Bethesda
Store manager job in Bethesda, MD
The General Manager is responsible for maximizing sales, providing an exceptional shopping experience for the customer, and managing the store's visual and operational standards, including the store's shrink %, wage cost and Clienteling. The General Manager is responsible for staffing, training and developing high performance teams.
Responsibilities:
SALES LEADERSHIP:
Creates an outstanding sales and Customer Service environment
Strives for sales excellence and results
Sets and evaluates weekly, monthly and seasonal goals for staff
Works with customers and models excellent customer service and Clienteling skills
Maximizes sales through strong floor supervision skills
Assesses store morale, monitors and praises positive associate performance, and resolves and documents performance issues promptly
Develops Sales Associates to be experts in the selling steps and client building through utilizing the Sales Training Programs and the Client Books
STAFFING AND ASSOCIATE DEVELOPMENT:
Networks in industry to recruit and hire high quality management and sales-oriented associates
Fills all levels of open positions within the store in an urgent and timely manner
Ensures adequate staff is available to meet business needs - schedules accordingly
Follows company criteria properly hiring, reviewing, coaching and promoting Sales Associates and Assistant Managers
Administers company personnel programs including appropriate performance reviews, compensation and employment records
Ensure personnel are trained on product knowledge, selling skills and customer service to support the brand experience
Documents employee performance in a timely manner
Creates enthusiasm and excitement within store to motivate high performance teams
OPERATIONAL EXCELLENCE:
Protects store payroll by managing wage costs, salaries, and allowable hours
Controls company's assets, i.e. key control, loss prevention measures, inventory paperwork and company standards of conduct
Strives for 100% accuracy and compliance in cash, inventory, fixtures and property
STORE STANDARDS:
Execute floor-set and promotional directives; implements visual merchandising
Supervises the overall cleanliness and organization of the sales floor and backroom
Ensures store appearance and atmosphere supports and reinforces the brand image
Understands, supports and complies with all company policies and procedures
MERCHANDISING/VISUAL:
Ensure execution of effective merchandising strategies and directives
Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times
Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction
Identify and communicate product concerns in a timely manner
Communicate inventory needs to support the business goals
FASHION/STYLING:
Represents the fashion and style of Veronica Beard
Knowledge of current fashion trends and styles
Appreciation and demonstration of an overall finished fashion look
Ensure staff is following Veronica Beard fashion guidelines.
Comfortable with being on camera for social media purposes (both stills and video)
Able to fluidly discuss product and fashion on camera
Requirements:
Ideal candidate must possess 3-5 years in the luxury business, strong team leadership, excellent customer service, interpersonal and communication skills required, energetic, outgoing, driven individual with an eye for women's fashion and passion to succeed. Strong visual background, sound organization and operational skills
Minimum of 2 years retail Store Management position/experience in women's apparel (or related field)
Ability to work flexible schedule including nights and weekends
Strong verbal and communication skills
Strong observation skills - identifying and assessing customer and employee behavior, reactions, and floor awareness
Ability to retain and utilize data, i.e. names, merchandise, information, policies and procedures
Ability to create a quality working environment that will encourage others to develop and excel
Foster a work climate that inspires mutual trust, respect, professionalism and teamwork to achieve goals
At Veronica Beard, we are committed to creating and maintaining a workplace where every single employee can thrive and feel valued. As a company, we firmly believe that there is strength in diversity. We seek to recruit talent from a variety of perspectives and backgrounds and are actively seeking candidates with a dedication to advancing equity, inclusion, and racial and social justice in their work.
Veronica Beard is committed to an environment of mutual respect and is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state or local protected class.
Store Manager
Store manager job in Winchester, VA
Ashley is the leader in the Home Furnishing retail industry with over 1000 retail locations worldwide! Our General Sales Managers are responsible for building a successful sales team and ensuring an exceptional in-store experience for every guest that results in increased store sales, profitability, and customer loyalty. The General Sales Manager is responsible for developing and leading a team of retail professionals in the implementation of the company's sales approach, meeting and exceeding key performance indicators, and ensure that company policies and operating procedures are being meet.
Unlock a $10,000 sign-on bonus! Are you an experienced, high-performing sales professional with a background in furniture retail? We want YOU to join our dynamic team!
Essential Duties and Responsibilities:
Maintains a store environment that reflects company brand and corporate operating procedures.
Hires, trains, and retains the highest quality team members who exhibit energy and enthusiasm
Coaches using the company's selling skills model with the passion to drive real action
Uses metrics to coach the proper behaviors needed to be a world-class selling organization
Utilizes company resources to keep associates up to date on product knowledge, selling skills and operational efficiencies.
Leads all store activities with the highest ethical standards and demands the same from their teams
Ensures associates are provided with the necessary tools to perform job responsibilities.
Improve all store associate's product-knowledge, effectiveness, and efficiency through weekly meetings with an emphasis on total customer satisfaction.
Coach and counsel team based on results
Analyze and measure business trends; develop and implement plans to maximize sales and meet or exceed goals and objectives.
Ensure appropriate merchandise displays and signage.
Continually evaluate and react to performance issues and actively recruit management and sales associates.
Complies with security and confidentiality regarding company policies.
Complies with company safety standards
Job Qualifications
Position Requirements:
5+ years General Sales Management, preferably in a commissioned sales or big box retail environment
A bachelor's degree in business, marketing or related areas is preferable.
Prior experience successfully managing a team of 25 or more associates is required.
Proven track record of meeting financial objectives
Ability to execute plans and strategies.
Ability to positively lead, mentor and drive a successful sales team
Experience in a commissioned sales environment preferred.
Proven track record of customer service excellence
Goal oriented - Energetically focuses efforts on meeting goals, mission, or objective.
Excellent communication and listening skills
Strong attention to detail
Effectively work on multiple projects simultaneously
Assistant Store Manager Sales - House of Sport
Store manager job in Gaithersburg, MD
House of Sport by DICK'S Sporting Goods is more than just a store. It is a destination, an experience, a place where athletes can experiment and play. A retail store devoted to sport where our community can gather and be inspired. We are fundamentally changing retail by elevating these experiences, delivering first in class service, obsessing over our athletes, inspiring our teammates, and challenging retail norms.
We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping athletes to achieve their dreams.
If you are ready to obsess over the athlete and make a difference in your community, apply to join our team today!
OVERVIEW:
Job Duties & Responsibilities
Experience
Hires and builds strong teams by partnering closely with the Executive Director or Common Purpose Director to create targeted hiring strategies to actively recruit within the community and ensure the team reflect the communities that it serves.
Follows standard operating procedures around performance management when handling teammate discipline, appraisals, performance concerns, and making recommendations with respect to the termination and advancement of teammates.
Directly manages team in assigned departments (Apparel, Footwear, and Hardlines) and has a dotted line responsibility for managing teammates in other areas of the store when serving as Head Coach or MOD.
Leads through coaching and development by providing in-the-moment coaching by creating space for leaders to identify opportunities within the store or a specific task, allows them to think through actionable solution.
Point of contact for implementing training initiatives, bringing the vision and experience to life. Conduct one on one teammate conversations, assist with facilitating training workshops and conduct role play exercises to ensure all teammate are meeting the needs of the athlete.”
Partners with peers to deliver a great Athlete experience in specialized areas of our business, i.e. Rockwall, MultiSport Cage. Social Fitting Room, Golf Services etc.
Service
Regularly conducts data digs using financial and operational tools (e.g., Medallia, Peak Weeks, Intera, etc.) to uncover business trends beyond the surface and leverage insights when building out financial and operational strategies for the store; controls expenses and drives sales to maximize ROI.
Utilizes Legion guidelines, workload planner, and budget to build effective schedules across assigned departments to best serve the Athlete
Cascades the company's vision and provides direction enabling teammates to understand how their responsibilities and actions directly align to the Common Purpose, Overall Performance, and Global Success of the organization.
Empowers teammates to identify challenges utilizing root cause analysis when reviewing data, trouble-shoots solutions, and helps them to understand and cascade the why behind our actions.
Responsible for meeting budgets in the areas of sales and profitabilty including all Profit & Loss (P&L) categories, metrics and overall store results.
Community
Creates opportunities to get involved with the communities, hosting events, support volunteer opportunities, etc.
Actively recruits within the community to ensure the store's teammates reflect the communities that it serves.
Takes time to gain a deep understanding of both industry and competitor trends to better prepare the teammates to serve the Athlete.
Supports Experience and Community Teams with in-store events
Product
Ensures the key strategies developed from our CSC partners are executed correctly and maintained through the product life cycle driving now business sales.
Oversees the planning, scheduling, and execution of all seasonal Gameplan sets and updates in assigned department(s)
Walks the store routinely to validate visual standards are being maintained, identifying any opportunities based on sell through, new receipts, sales trends and working with teammates to react quickly
Educates and empowers the team to be technical experts by taking ownership of high standards; creates opportunities for them to learn and showcase their skillset, product knowledge, operational excellence, and visual execution; never overlooks an opportunity to celebrate achievements and highlight a teammate's impact, contribution, or growth.
Leadership
Drives the overall financial performance of the store by implementing strategies to improve through the areas of sales, expense, all P&L categories, metrics, and store contribution
Prioritizes training, coaching and development of oneself and others by infusing learning into day-to-day leading; focuses on accountability through motivation, hands-on coaching, regular exposure, and stretch assignments; builds development plans in partnership with teammates. Responsible for making recommendations with respect to the termination and advancement of teammates.
Maintains a people-first culture by consistently connecting with teammates and building mutual trust and respect. Transparently communicates and finds creative ways to build a high-energy and engaging environment for all teammates.
Creates an inclusive store environment where everyone (teammates & athletes) feels safe, welcome, and encouraged to bring their best self to work.
Leads, directs, and develops a large workforce.
QUALIFICATIONS:
High School Diploma or Equivalent
1-3 years experience
1-3 of retail management experience
(or customer-focused experience)
Customer Service Manager
Store manager job in Middletown, MD
Responsible for the oversight, leadership and achievement for the sales floor and obtaining set sales goals for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities. Directs all aspects relating to the daily operations of the sales floor, leading the team and driving the business. Key responsibilities include building, leading, and retaining motivated, high performing teams through effective leadership of Retail Sales Associates.
Essential Duties and Responsibilities:
Executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for profit, revenue, and production for a Retail Store location.
Makes decisions on matters relating to the day-to-day retail operation within his/her defined work area.
Conducts new goods inventory and ensures proper reporting.
Reconciles and balances all daily paperwork.
Ensures Team Members deliver excellent customer service to donors and customers.
Works to de-escalate customer situations while finding an appropriate solution; involves upper management, as needed.
Maintains the day-to-day operations of the store including managing and meeting Team Member and customer needs.
Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately.
Transfers to different stores at any given time due to business needs.
Oversees and maintains the day-to-day operations of the sales floor including daily maintenance, custodial duties, and floor standards.
Provides regular mentoring and training to develop skills of Retail Sales Associates; ensures that Team Members are operating per company standards and procedures.
Ensures that the store complies with all policies and procedures relating to Security, Health, and Safety, coordinating with various Goodwill divisions, as needed; influences any changes necessary to meet statutory requirements, ensuring minimum risk to Team Members and the business.
May perform tasks such as dropping off the bank deposit, helping at other stores, and attending personal training and development classes, as needed.
Processes complex sales transactions, including customer returns.
Collaborates with store leadership to establish clear company vision and ensure Team Member engagement.
Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members.
Provides regular mentoring, training, and coaching to develop skills of Team Members.
Plays critical role in driving company culture change efforts and change management processes.
Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation.
Performs other related duties, as assigned.
Minimum Qualifications (Education, Experience, Skills):
High School Diploma, GED, or equivalent work experience
One-year work experience in Retail Management, preferred
One-year customer service experience required
Proficient in Microsoft Office Suite
Ability to pass a background check and drug screen, where applicable for position
Ability to speak and read English proficiently
You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following:
5 Medical Plans
Employer Funded Health Reimbursement Account (HRA)
3 Dental Plans
Vision Plan
401K
Employer Paid Life Insurance
Employee Assistance Program (EAP)
Paid Time Off; Sick and Vacation
Paid Holidays
These are just a few highlights of our key benefit offerings!
Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond.
Goodwill of Monocacy Valley is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws.
Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Monocacy Valley at 1-833-###-#### option 6 or ...@goodwillaz.org if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act.
For questions about your application or employment with Goodwill of Monocacy Valley, please contact our Candidate Support Line at 1-833-###-####, option 5.
PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. ("GCNA/GIMV") are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain "@goodwillaz.org" ************", to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website ( ) to learn how to report it.
Assistant Store Manager
Store manager job in Leesburg, VA
ASSISTANT STORE MANAGER - OUTLET
WHO YOU ARE:
Our leaders at Michael Kors are stylish, fashion forward individuals who have a drive to achieve results and a passion for customer engagement. A successful Assistant Manager will work alongside a team that is focused on the client experience and building lasting relationships. You are a strategic business driver that motivates the team and executes effective day to day business and operational processes. You will help foster and work in a fun, inspiring and rewarding environment with opportunities for development and growth.
WHAT YOU'LL DO:
Drive results through delivering an elevated customer experience
Lead and execute key opening and closing duties and operational tasks.
Demonstrate flexibility and desire for individual growth in a fast-paced store environment
Foster customer relationships through developing and coaching team on knowledge of current trends, styling, and selling techniques.
Ensure the highest level of customer service standards while exercising leadership and multi-tasking capabilities with excellence.
Build a client book through establishing client relationships to drive additional traffic and create client engagement
Drive Omni channel sales by utilizing all available tools and technology
YOU'LL NEED TO HAVE:
3+ years of relevant retail management experience
WE'D LOVE TO SEE:
A self-starter with the ability to mentor and continue to develop personal leadership qualities
Energetic, motivated and engaging; a true brand ambassador with a love for fashion
Knowledge of clienteling with the ability to build lasting customer relationships
Customer service obsessed; ability to sell with a passion for styling and love for fashion
Technologically savvy individual with an entrepreneurial spirit
THE BENEFITS
Cross-Brand Discount
Flexible schedule
Internal mobility across Versace, Jimmy Choo and Michael Kors
Exclusive Employee Sales
Clothing Allotment
The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.
At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Diversity and Inclusion team at ********************************************.
In compliance with certain Pay Transparency laws, employers are required to disclose a salary range. The salary for this position will vary based on role requirements, skill set and years of experience.
Store Manager
Store manager job in Fairfax, VA
Classification
Full-Time
A Store Manager (SM) delivers a beautifully merchandised and profitable store in the community you serve. Your focus on the sales floor exceeds our standards from presentation to service. You assess your store from the customer's perspective and communicate your ideas to your regional manager and other supporting partners to improve your store, identifying obstacles and opportunities from the business. As a leader you recognize the strength of the team, provide opportunities for career growth and use the company tools to develop ready talent. You ensure ownership and accountability for the business through respectful communication. In your role you seek and respond to feedback from support partners to improve sales and gain continued efficiencies all with the goal that customer return again and again.
What You Do
• Ensure consistent, friendly and informed service to customers, first by the example you set, and second by the training you provide to the store team so that they deliver first-class creative customer experience.
• Ensure the achievement of sales goals, profitability and delivery of operational excellence to maximize efficiency and minimize loss through timely execution of all processes.
• Ensure a vibrant and creative look and feel to the store through execution of Visual Merchandising & Replenishment standards, maintaining a neat, tidy, shoppable and inviting presentation ensuring the associates do the same.
• Build your team through engagement, motivation and coaching; assess performance proactively and timely.
• Ensure the efficient execution of store operations with timely management of receiving and other day-to-day processes.
• Identify obstacles and opportunities for the business, communicating and working through store/market/regional partners for the betterment of the company.
• Develop the store team based on their individual strengths and through engagement, coaching and feedback.
• Assess the store from the customer's perspective and use insight to seek and influence improvement with the market leaders and regional manager.
• Communicate with your store team respectfully and with urgency on key issues and messages.
• Ensure compliance to company standards as it pertains to safety, customer experience and all store operations.
• Actively recruit, interview and hire employees that are knowledgeable and will provide an optimal shopping experience for our customers, partnering with nearby stores for support when appropriate.
• Use the store roster to schedule appropriately, optimizing process efficiency and store payroll.
• Understand issues of shrink and expenses, holding the store team accountable to do the same.
Knowledge & Experience
• Demonstrate passion for customer service and knowledge and/or a desire to learn about our brand/products.
• Experience in leading, managing and developing employees at all levels.
• Experience managing payroll and scheduling effectively.
• Experience driving positive key financial results.
• Ability to organize, plan and prioritize workload.
• Manage your own time efficiently and effectively.
• Able to delegate and to work through others well.
• Communicate clearly and comfortably across all levels of the business.
• Build collaborative working relationships at all levels.
• Deliver honest and constructive feedback, holding team members accountable when necessary.
• Required to work a flexible schedule to meet the needs of the business, which will require night and weekend shifts.
• One to two years of supervisory experience required; two plus years retail experience preferred.
Expected Behaviors
• Prioritize customer experience above all else.
• Run an excellent store with the ability to balance the needs of delivering a creative experience, and a profitable result.
• Grow knowledge of industry and market and has an eye for current trends, color, inspiration and creativity.
• Drive results.
• Provide feedback, coaching and development.
• Exhibit genuine passion to deliver a unique and creative experience through our people. • Listen to others.
• Can empathize with and understand people acting through kindness and respect. • Demonstrate collaboration.
• Address issues proactively.
• Make good decisions and engage in solution-based problem solving.
• Is comfortable with ambiguity.
• Show adaptability and work with a sense of urgency all the time.
• Maintain positivity.
• Remain discreet and unbiased.
• When on the selling floor, your role is to deliver first-in-class customer service as well as supervising and overseeing overall store presentation, which may include prolonged standing and some physical activity.
Full Job Description: *********************************************************