Supervisor jobs in Addison, IL - 2,430 jobs

A leading executive recruitment firm is seeking an operations leader to drive strategy and enhance performance through team management and cross-functional collaboration. Responsibilities include managing service quality, budgeting, and KPI establishment. The qualified candidate will have over 10 years of experience in operations leadership with strong communication skills and a bachelor's degree. This position offers a competitive salary ranging from $185,000 to $250,000, along with various benefits such as medical coverage and an annual performance bonus. #J-18808-Ljbffr

A leading financial technology company is seeking a Global Head of CDD & KYC to manage a global department of 130+ professionals across multiple regions including Chicago. The successful candidate will define the CDD/KYC strategy and ensure operational efficiency while leading a high-performing team. This role requires extensive experience in payments, banking, or operations, combined with strong leadership skills and a passion for compliance as a business enabler. Relocation is offered, and the position requires in-office presence. #J-18808-Ljbffr

A leading financial infrastructure platform is seeking a Strategic Payment Advisors Lead to drive engagement with payment advisory firms. The ideal candidate will have over 5 years of experience in payments or operations, excellent presentation and communication skills, and a proven track record in leading complex projects. This role involves establishing scalable programs, defining success metrics, and engaging with key stakeholders to ensure Stripe's solutions are recognized as best-in-class throughout the enterprise-level decision-making process. #J-18808-Ljbffr

We have an exciting opportunities for a 2nd Shift and 3rd Shift Production Supervisors will lead and coordinate all manufacturing activities, including cleaning, preparation, filling, processing, and packaging of fresh food products. This role requires strong leadership skills to ensure safety, quality, and efficiency in a fast-paced environment. The ideal candidate will have food manufacturing experience and excel at motivating teams to meet and exceed production goals. Bilingual proficiency in Spanish and English is required. Schedule: 1:30 pm - 10:30 pm (1st open position) and 9:30pm to 6:30am (2nd open position) Location: On-site in Downer's Grove Pay: $24-32/hr, depending on experience & skillset, plus differential Responsibilities Safety & Compliance: Maintain a safe work environment and ensure compliance with food safety and sanitation standards. Production Oversight: Direct daily operations to meet production targets within specified timeframes. Team Management: Supervise, train, and motivate a team of 5+ direct reports, fostering a collaborative work environment. Process Management: Oversee the flow of materials and processes, conducting inspections to ensure efficiency and quality. Record Keeping: Complete and submit required reports and documentation at the end of each shift. Cross-Department Collaboration: Work closely with departments including engineering, operations, safety, quality assurance, logistics, and finance. Qualifications Experience: 3+ years leadereship in food manufacturing required. Leadership: Strong communication and people management skills. Language Skills: Bilingual in Spanish and English (speaking, reading, and writing) is required. Certifications: Food Handlers Certificate required; forklift certification preferred. Technical Skills: Basic computer proficiency; experience with data analysis and Lean Six Sigma preferred. Physical Requirements: Ability to lift/move up to 25 lbs. Ability to stand for long periods and bend or stoop as needed. Must wear Personal Protective Equipment (PPE). Benefits We offer competitive pay and a comprehensive benefits package, including: Medical, Dental, and Vision coverage Voluntary STD, LTD, and Life Insurance Employee Assistance Program (EAP) Holiday pay A culture of trust and growth opportunities About Us At The Fresh Factory, we've built a platform to accelerate the growth of emerging food and beverage brands. We are vertically integrated from the farm to the shelf, providing more than traditional manufacturing and serving as a trusted growth partner for leading brands. Join us and shape the future of fresh food production! We are committed to creating a diverse and inclusive workplace. We do not discriminate in hiring or employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other legally protected status. This job description may be adjusted based on changing business needs. Job Type: Full-time Benefits: 401(k) Dental insurance Health insurance Paid time off Safety equipment provided Vision insurance Experience: manufacturing leadership: 1 year (Preferred) Language: Spanish (Preferred)

A leading financial infrastructure provider seeks a Strategic Payment Advisors Lead in Chicago. The role involves engaging with payment advisory firms to drive understanding of Stripe's value in payment systems and enhance collaboration. Ideal candidates will have extensive experience in payments along with strong leadership and communication skills. Responsibilities include building scalable engagement programs, defining metrics for success, and maintaining relationships with cross-functional teams. Annual base salary ranges from $139,100 to $208,500. #J-18808-Ljbffr

A leading healthcare analytics firm is seeking a Director of Healthcare Analytics to transform large datasets and develop insightful Tableau dashboards in a hybrid work environment. Candidates must possess strong SQL skills and a bachelor's degree in relevant fields. Responsibilities include partnering with various departments and ensuring data accuracy. This full-time position offers an annual salary between $131,900 and $219,800 and a comprehensive benefits package, highlighting the company's commitment to a diverse workplace. #J-18808-Ljbffr

A leading financial advisory firm in Chicago is seeking a Managing Director for Transaction Advisory Services to oversee operations and lead new business development. The ideal candidate will have over 10 years of experience in financial services, particularly in healthcare, with a strong track record in client management and team leadership. This role offers competitive compensation and the opportunity to make a significant impact within a collaborative environment. #J-18808-Ljbffr

An investment banking firm in Chicago seeks a senior leader with 15+ years of middle market investment banking experience. The role involves managing transactions, developing client relationships, and mentoring junior staff. Candidates must have a top undergraduate degree and FINRA licenses, with a demonstrated ability to thrive in high-pressure environments. The compensation ranges from $1,200,000 to $3,000,000 annually, dependent on qualifications. #J-18808-Ljbffr

A leading advisory firm in the U.S. is seeking a Managing Director for its Risk Advisory practice in Chicago. You will expand market presence by developing client relationships and leading complex risk transformations. The role requires a proven track record in risk consulting, extensive experience advising C-suite clients, and the ability to manage significant advisory engagements. Competitive compensation includes a base salary of $225,000 - $470,000 plus bonuses and benefits, fostering both professional growth and personal well-being. #J-18808-Ljbffr

A leading financial services organization is seeking a seasoned professional to analyze pricing strategies and collaborate with sales teams on market trends. The ideal candidate will possess extensive analytical experience and be adept at developing pricing models. The role demands strong communication skills and a proven track record in shaping strategic decisions. Successful candidates will join an inclusive environment committed to employee growth and impactful service delivery. #J-18808-Ljbffr

Production Manager Shift: First Shift (approximately 7:00 AM - 4:00 PM) Compensation: $100,000 - $115,000 (depending on experience) We're seeking an experienced Production Manager to lead daily operations in a high-volume manufacturing environment. This role is responsible for overseeing production processes, driving continuous improvement, and ensuring the highest standards of safety, quality, and delivery performance. The ideal candidate brings strong leadership abilities, a background in CNC machining, aluminum die casting, or related manufacturing, and proven success implementing Lean manufacturing principles. Key Responsibilities: Oversee all production activities to ensure products are manufactured safely, efficiently, and to the highest quality standards. Manage all personnel and functions within the production value stream, including Manufacturing Engineering, Quality, Production Leads, and Production Team Members. Monitor and improve performance across safety, quality, delivery, inventory, and productivity metrics. Provide strategic leadership across scheduling, planning, materials, sourcing, and logistics to meet customer and financial objectives. Champion Lean Manufacturing initiatives to eliminate waste and enhance production flow and efficiency. Maintain profit and loss (P&L) responsibility for the production area. Hire, train, mentor, and develop team members; foster a culture of accountability and continuous improvement. Support plant objectives and contribute to annual operational and strategic planning. Ensure compliance with all relevant certifications, including ISO 9001, IATF 16949, and ISO 14001. Additional Responsibilities: Communicate effectively with internal teams, leadership, and customers. Apply data-driven problem-solving techniques and the scientific method to identify and resolve issues. Read and interpret engineering drawings; develop control plans and work instructions. Prepare cost estimates and quotes using internal systems. Qualifications: Bachelor's degree in Engineering (Industrial, Manufacturing, or Mechanical preferred). 3-10 years of experience in a manufacturing leadership role. Demonstrated success leading teams in a Lean Manufacturing environment. Experience with aluminum die casting is highly preferred. Spanish language skills are a plus. About Trova Advisory Group Trova Advisory Group specializes in delivering a comprehensive array of staffing solutions tailored to meet the diverse needs of businesses across various sectors. Our expertise spans clerical, administrative, financial, and professional roles, offered through flexible arrangements including temporary placements, temp-to-hire options, and direct hire services. With a keen understanding of the dynamic demands of today's workforce landscape, we pride ourselves on providing top-tier talent solutions that empower organizations to thrive and succeed in a competitive market environment. Trova Advisory Group is proud to be an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, genetic information, disability status, protected veteran status, or any other legally protected characteristic or group status. We are committed to creating a culturally diverse and inclusive workplace where individuals of all abilities are welcomed and supported. If you require a reasonable accommodation during the application or interview process, please contact us at *****************. Include the nature of your request and your contact information, and we will be happy to assist you. Trova Advisory Group offers a comprehensive benefits package offering Medical, and Dental benefit options to all eligible employees.

Maintain scheduling of production to meet customer needs and maintain the lowest possible labor/overtime sosts. Any additional information you require for this job can be found in the below text Make sure to read thoroughly, then apply. Provide coaching and discipline to employees under guidance of Human Resource. The Production Manager supports the development of the plant's strategy to meet the manufacturing goals. xevrcyc Lead/Participate in monthly safety meetings and provide a safe working environment in the plant. Ensure environmental, OSHA and other regulatory compliances are met.

Exciting Career Opportunity: Field Supervisor - Coating Installation Compensation: $65K-$90K/yr Job Type: Full-Time, Onsite Industry: Construction / Coatings / Home Improvement Why Join Us? TORQ Coatings is seeking a front-line leader to own daily field operations and crew execution. This role directly impacts margins, safety, and customer trust by ensuring 5-7 crews are prepared and on schedule. If you are a direct, solutions-oriented leader who protects execution quality, this is your opportunity. What sets us apart: High Earning Potential: $65K-$90K/yr salary Benefits: Competitive medical, dental, vision and life insurance Local Impact: Protect execution quality and crew discipline every single day Stability: Full-time leadership role in a rapidly scaling business Autonomy: Lead daily huddles and serve as the primary escalation point for field issues Growth Path: Opportunities to advance as we set a new standard in coatings Your Role: What You'll Be Doing Lead daily production huddles to assign crews and confirm daily job readiness. Inspect job sites for quality, safety, and cleanliness to enforce Torq standards. Serve as the primary escalation point for field issues and coordinate backfill coverage. Review job photos and documentation daily to ensure 95%+ accuracy and compliance. Conduct performance evaluations and 1-on-1s to coach Lead Technicians and crews. Address customer concerns professionally to protect on-site confidence and trust. Minimum Requirements 3-5+ years in field leadership, production supervision, or foreman-level roles. Proven experience leading crews in construction, coatings, or trades environments. Ability to manage daily schedules, project scopes, and production plans. Track record of enforcing standards and addressing rework issues immediately. Comfort using mobile apps, CRM tools, and digital field reporting systems. Strong leadership presence with a direct, calm, and solutions-oriented mindset. Compensation & Schedule Earnings: $65K-$90K/yr Benefits: Competitive medical, dental, vision and life insurance, stability, career development, and a culture built on T.O.U.G.H. values Schedule: Full-Time, Onsite in Lombard, IL Our Core Values TENACITY: We push through challenges OWNERSHIP: We take responsibility for results UNITY: We win together, not alone GRIT: We put in the sweat that earns respect HEART: We love what we build & who we build it for Ready to Build Your Career While Making a Local Impact? This isn't just an office role-it's your opportunity to protect execution quality and crew discipline every single day. Join our team and take your career to the next level in a company that values craftsmanship, leadership, and professional excellence. APPLY HERE! #FieldSupervisor #ConstructionLeadership #LombardJobs #ProjectSupervision #NowHiring #CareerGrowth #TradeJobs #QualityAssurance #ProductionManagement #HiringImmediately #FieldOperations #TeamLeadership #ConstructionManagement #EpoxyCoatings

Ensure that all employees are adhering to GMP's Following company SOP's. Are you looking to make a career change to a stable company? This exciting opportunity offers a competitive salary plus an excellent benefits package including medical insurance, dental insurance, vision insurance and paid PTO.Does this position match your future career goals? Then this opportunity could be the right fit for you. Great Pay Excellent work environment with growth opportunities Great Benefits Immediate Hire SUMMARY DESCRIPTION Supervise and direct production operations and processes for the division. Responsible for all Line Leaders, hourly production and cleaning personnel. Key Responsibilities Ensure all employees adhere to GMPs and follow company SOPs. Supervise and direct production operations and processes for the division. Manage Line Leaders, hourly production staff, and cleaning personnel. Promote safe behavior and support plant safety goals through continuous improvement. Ensure health and safety regulations are met across all operations. Monitor workflow, resolve issues, and maintain production schedules. Prepare routine reports and correspondence as needed. Communicate effectively with employees and customers in group settings. Desired Qualifications Experience in production leadership within a manufacturing environment. Ability to read and interpret safety rules, operating instructions, and procedure manuals. Strong written and verbal communication skills. Flexibility to work overtime, weekends, and adjust schedules as needed. Proven ability to support continuous improvement initiatives. BENEFITS: Great Pay Very Competitive Benefits Package Excellent work environment with growth opportunities Immediate Hire Ask for Jasleen ********************************* Ajulia Executive Search is a search firm specializing in Manufacturing, Finance, IT, Legal and Pharmaceutical positions. This is a confidential search for one of our preferred clients. It is a direct hire position that includes competitive compensation and full comprehensive benefit package. #ZR

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Strategic Pursuit Leader to join our Client Growth team. This role will primarily focus on large deals ($50M+). This role will work remotely from your home office located within the US with travel required to meet with clients as necessary. The Pursuit Leader will be responsible for managing and orchestrating end-to-end strategic pursuit cycles. They will architect engagement strategy and will need to clearly understand the value drivers, value proposition, transformation angle, stakeholder map (incl. board relationships), competitive landscape, decision process and timeline, including clarity of the approval path. Based on this they will review the client-facing point of view to identify value-add propositions and create an actionable Pursuit Strategy/Win Strategy) that clearly articulates required business outcomes, what we need to do to win, and continually refresh that as pursuit progresses. They must continually develop and refine the understanding of “who amongst the client executives need to believe what, and what needs to be true for the client to do the deal with NTT DATA”. They continually leverage the value proposition to align the stakeholders to the value proposition and shape/create a deal. Lastly, from a key renewals perspective, this function will create a process for high value renewals - encompassing assessment, strategy, and execution, and will work with the Industry Leaders to roll it out. Job Responsibilities Include: Own the creation and execution of strategic pursuit engagement plans, collaborating with team members and across the company to ensure continued alignment and action. Engage early with customer technology and business leaders to build relationships and gather a deep understanding of the customer's current needs and challenges. Manage customer relationship from origination to closure of complex, multi-tower high value proposals. Create win strategies that address the business goals and technology needs of a customer. Lead the solution design, construction and orchestration across NTT, partners and client organizations. Work collaboratively across multi-solution and cross-functional organization with Sales, Client Executives, Consulting Engagement Leads, Solution/Enterprise Architects, and Client Delivery, and Operations teams to ensure that the proposed solution aligns with the customer's business goals and requirements. Communicate effectively with customers, sales teams, delivery teams, and stakeholders to ensure alignment and clarity of the solution vision, scope, and value proposition. Stay abreast of the latest trends, technologies, and best practices in the enterprise architecture domain and leverage them to create innovative and competitive solutions. Able to work in matrixed, fast-paced environment driving deal strategies with multiple stakeholders and teams. Basic Qualifications: Minimum of 15 years of experience in Information Technology enterprise sales, complex deal pursuit, or consulting sales roles Minimum of 10 years' experience leading sales/new business deal pursuits and closing complex deal cycles focused on driving value-add offerings delivering business outcomes Minimum of 8 years' pursuit experience managing and closing deals that include working with business stakeholders and other partners in a collaborative environment structuring deals involving various technology domains such as cloud, data, security, network/infrastructure, and applications Bachelor's degree in computer science, engineering, or related field, or equivalent work experience (i.e. 4 additional years of work experience). Must be able to travel at least 50%. About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies.Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us atus.nttdata.com NTT DATA endeavors to make ******************************** to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at ************************************* This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here. #INDSALES #USSalesJobs #CGO #J-18808-Ljbffr

A leading logistics provider is seeking a Customs Brokerage Team Lead in Chicago, Illinois. The ideal candidate will have extensive knowledge of customs processes, at least 4 years of customs brokerage experience, and 2 years in a leadership role. The role involves managing a team to ensure timely customs clearance and compliance with regulations. An attractive benefits package is offered, along with opportunities for career advancement within a global company. #J-18808-Ljbffr

MANGO is a multinational fashion company that designs, manufactures and markets clothing and accessories. At MANGO, we inspire and unite through our passion for style and culture. We are in 118 countries and our online presence extends to more than 85 countries. Our team is made up of people of 112 nationalities. In our team, we are proactive and dynamic, with communication skills and we are always open to new challenges. We are a young and multicultural team, we love the good vibes we have and we work together to achieve results. We are informed of trends and current events in the retail world. Job Details: We're excited to announce the opening of our new store at Woodfield Mall in Schaumburg, Illinois, this January, and we're looking for a dynamic Floor Supervisor to join the team! What would your day to day look like? Reporting to the Store Manager, you will be responsible for the general running of the floor. You will ensure that sales targets are achieved, and customer service is at its highest level. To support the work of the Visual Merchandiser and display the product in a commercial and aesthetic manner in accordance with company standards, in order to maximize sales. Key Responsibilities: · To ensure and provide an excellent level of customer service in the store · To ensure the team possesses good product knowledge and is aware of the key performance indicators · To be familiar with and offer services according to the needs of customers in order to maximize sales · To organize and distribute tasks and positions to each member of the team · To ensure that sales targets are implemented, achieved and exceeded in store · To maintain the image of the store in order to make it attractive and commercial · To know and apply the visual merchandising standards of the brand and of the season. · To participate in updating the Merchandising and Rotation schedules We are looking for a self-motivated team player who is a vibrant outgoing person and can demonstrate excellent communication skills, a proactive attitude and enthusiasm to represent the brand through the delivery of excellent customer service in order to achieve and exceed sales targets. Previous experience of working in fashion retail is desirable. Requirements: · Prior experience in retail sales is preferred · Must be a sales-driven, goal-oriented individual · Passion for customer service, styling, and product · Flexible availability, including weekends and holidays · Must have a positive, high-energy, friendly, outgoing, and engaging personality. · Must be willing to take the first step to initiate contact with the customers and identify their shopping needs. · Strong time management and communication skills · Ability to manage multiple and competing work priorities, demands, and changes What makes us special? As a member of the Mango team, you'll get a 40% discount on all our lines, so that you'll always be wearing the latest! Insurance Benefit: You only pay a % of the value! Pet Insurance - Partnering with MetLife, covering up to 90% of veterinary expenses. 401(K) Pension Plan Holidays + Wellness Days Vacation Days Commuter Benefits Bonus and/or Commission paid monthly At Mango, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you toward success. Think big! Mango offers you international opportunities in over 120 markets for you to broaden your horizons and grow with us globally. You got it? We like you

Company: NTT DATA Services NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Strategic Pursuit Leader to join our Client Growth team. This role will primarily focus on large deals ($50M+). This role will work remotely from your home office located within the US with travel required to meet with clients as necessary. The Pursuit Leader will be responsible for managing and orchestrating end-to-end strategic pursuit cycles. They will architect engagement strategy and will need to clearly understand the value drivers, value proposition, transformation angle, stakeholder map (incl. board relationships), competitive landscape, decision process and timeline, including clarity of the approval path. Based on this they will review the client-facing point of view to identify value-add propositions and create an actionable Pursuit Strategy/Win Strategy) that clearly articulates required business outcomes, what we need to do to win, and continually refresh that as pursuit progresses. Job Responsibilities Include: Own the creation and execution of strategic pursuit engagement plans, collaborating with team members and across the company to ensure continued alignment and action. Engage early with customer technology and business leaders to build relationships and gather a deep understanding of the customer's current needs and challenges. Manage customer relationship from origination to closure of complex, multi-tower high value proposals. Create win strategies that address the business goals and technology needs of a customer. Lead the solution design, construction and orchestration across NTT, partners and client organizations. Work collaboratively across multi-solution and cross-functional organization with Sales, Client Executives, Consulting Engagement Leads, Solution/Enterprise Architects, and Client Delivery, and Operations teams to ensure that the proposed solution aligns with the customer's business goals and requirements. Communicate effectively with customers, sales teams, delivery teams, and stakeholders to ensure alignment and clarity of the solution vision, scope, and value proposition. Stay abreast of the latest trends, technologies, and best practices in the enterprise architecture domain and leverage them to create innovative and competitive solutions. Able to work in matrixed, fast-paced environment driving deal strategies with multiple stakeholders and teams. Basic Qualifications: Minimum of 15 years of experience in Information Technology enterprise sales, complex deal pursuit, or consulting sales roles Minimum of 10 years' experience leading sales/new business deal pursuits and closing complex deal cycles focused on driving value-add offerings delivering business outcomes Minimum of 8 years' pursuit experience managing and closing deals that include working with business stakeholders and other partners in a collaborative environment structuring deals involving various technology domains such as cloud, data, security, network/infrastructure, and applications Bachelor's degree in computer science, engineering, or related field, or equivalent work experience (i.e. 4 additional years of work experience). Must be able to travel at least 50%. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. #J-18808-Ljbffr

Job Title: Customs Brokerage Team Lead DHL Global Forwarding (DGF) manages the flow of goods and information across a customer's global supply chain utilizing air/ocean/ground transportation, customs brokerage services, and dedicated warehousing/distribution centers. We are part of Deutsche Post DHL, the world's leading logistics provider with operations in over 220 countries. Visit our career site on the web at ************************************************* The Sector Team lead is responsible for processing shipments to meet their daily KPI. The team lead may be responsible to produce more files dependent on the direction from the Sector Manager or the Director. The duties of the Sector Team lead include but are not limited to: The duties may include those duties identified in the Role of the Sector Supervisor if needed. The Sector Team lead must ensure he/she exercises responsible supervision, as outlined in 19 CFR 111 at all times. Customs and Border Protection (CBP) Responsibilities Lead a team of Customs Operations Specialists performing the customs entries. Ensure Customs clearance is completed in a timely and efficient manner by the team. Ensure adherence to internal compliance standards and guidelines. Interact with Customer Service, Product, and Global Service Centers, if required. Manage and maintain Sector ComBox Mailbox. Manage daily reports as assigned by the Sector Supervisor/Sector Manager Prepare cancellation packets (prior to the statement date) and Post Summary Corrections (PSC) packets. Assist with any special projects or tasks assigned by your Sector Supervisor/Sector Manager Own and manage accounts assigned to your team, be aware of challenges, and take the lead on calls for those accounts. Ensure Compliance with all CBP and all Other Government Agency regulations is followed. Production and Quality Responsibilities Ensure operation is following CBP regulations and DHL Global Forwarding policies, procedures, and standards. Perform daily work distribution checks Ensure all corresponding exceptions and notes are entered properly and timely in CM. Help the team understand performance targets and goals. Perform corresponding teach-backs to processors when QMs are issued. Perform file audits according to standards. Flexibility with work schedule & hours to support the team. This includes working a weekend schedule to support customer requirements. Customer Service Responsibilities Provide customer services and education in order to meet CBP requirements. Establish and maintain a working relationship with key customers, internal departments, and external departments within the organization. Issue and maintain customer-specific standard operating procedures for customers with procedures outside of the normal daily requirements. Skills / Qualifications Extensive knowledge of customs requirements and operational processing of customs activities. 4 years of experience in customs brokerage 2 years of leadership experience preferred Long-term experience and proven track record in the customs segment. Fit for people management role. Brokerage license (preferred). Proficient decision making skills. High degree of written, verbal, and organizational skills. Diligent attention to details. Pay Range: $25.21 - $33.61/hr. (Based on Experience) Benefits (All Non-Union Employees) Compensation:Competitive base salary plus role dependent performance-based incentives. 401(k) Match:$1-for-$1 match up to 4% quarterly + 2% annual base contribution. Stock Purchase Plan:Ability to purchase Deutsche Post AG shares at a discounted rate. Medical:Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions. Vision:Optional coverage for exams, frames, and contacts. Dental:Optional coverage for preventive, basic, and major services. Paid Time Off:7 major holidays, 8 floating holidays, and accrued vacation/sick days. Why Join DHL Global Forwarding? At DHL Global Forwarding, we invest in our employees' growth, providing training, guidance, and career advancement opportunities. We believe in building careers, not just jobs, and empowering our team to develop skills and achieve long-term success. Be part of DHL Group, the world's leading logistics provider, operating in 220+ countries. DHL Global Forwarding (DGF) is a global leader in air and ocean freight, with 30,000+ employees ensuring seamless transport and supply chain solutions. Explore careers with us:DHL Careers. Equal Opportunity Employer DHL Global Forwarding is committed to equal employment opportunities, evaluating all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. Work Authorization Applicants must be legally authorized to work in the United States. Visa sponsorship is not available for this role. #J-18808-Ljbffr