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Support associate vs associate

The differences between support associates and associates can be seen in a few details. Each job has different responsibilities and duties. Additionally, an associate has an average salary of $69,556, which is higher than the $47,039 average annual salary of a support associate.

The top three skills for a support associate include sales floor, computer system and POS. The most important skills for an associate are customer service, sales floor, and patients.

Support associate vs associate overview

Support AssociateAssociate
Yearly salary$47,039$69,556
Hourly rate$22.61$33.44
Growth rate10%-
Number of jobs100,892569,041
Job satisfaction--
Most common degreeBachelor's Degree, 48%Bachelor's Degree, 46%
Average age4241
Years of experience2-

What does a support associate do?

The primary role of sales support associates is to help sales staff and customers during the sales process. A sales support associate also performs other tasks that include maintaining positive customer relations, responding to customers' requests for quotes, information, and specifications, and, initiating contact with prospective customers. They are also responsible for coordinating proposals, sales literature production, and presentations. Requirements for this position include a high school diploma or general education development, administrative and communication skills, and organizational skills.

What does an associate do?

Associates are typically entry-level positions for employees who are taking on their first job or organizational role. They are assigned to teams or departments that are related to their skills or educational background. They usually start with smaller tasks that may not seem as impactful but are still essential to the department. Associates are trained by more tenured team members on the ins and outs of the department and the organization. As they grow with the organization, they are given more responsibilities that directly impact the results of the department's initiatives as they work towards their goals.

Support associate vs associate salary

Support associates and associates have different pay scales, as shown below.

Support AssociateAssociate
Average salary$47,039$69,556
Salary rangeBetween $26,000 And $83,000Between $34,000 And $140,000
Highest paying CityJersey City, NJWashington, DC
Highest paying stateNew JerseyNew York
Best paying companyApollo Global ManagementSimpson Thacher & Bartlett
Best paying industry--

Differences between support associate and associate education

There are a few differences between a support associate and an associate in terms of educational background:

Support AssociateAssociate
Most common degreeBachelor's Degree, 48%Bachelor's Degree, 46%
Most common majorBusinessBusiness
Most common collegeUniversity of Pennsylvania-

Support associate vs associate demographics

Here are the differences between support associates' and associates' demographics:

Support AssociateAssociate
Average age4241
Gender ratioMale, 36.7% Female, 63.3%Male, 50.4% Female, 49.6%
Race ratioBlack or African American, 11.7% Unknown, 5.3% Hispanic or Latino, 15.7% Asian, 10.6% White, 56.2% American Indian and Alaska Native, 0.4%Black or African American, 10.5% Unknown, 5.3% Hispanic or Latino, 18.3% Asian, 8.3% White, 57.0% American Indian and Alaska Native, 0.6%
LGBT Percentage11%7%

Differences between support associate and associate duties and responsibilities

Support associate example responsibilities.

  • Work involve managing departmental computer support for approximately 400 PC/MAC workstations and 8 servers, and to 80 faculty/staff.
  • Manage department flow by facilitating transportation of all patients to ancillary departments for testing.
  • Answer eligibility and coverage questions from insurance agents pertaining to Medicare advantage plans and prescription drug plans.
  • Provide personal care, treatment, and rehabilitation to individuals diagnose with mental retardation and/or developmental disabilities.
  • Provide tech support for apple phones.
  • Light Unix systems support and monthly data organization.
  • Show more

Associate example responsibilities.

  • Manage the sale of smoothies at different educational institutes while interacting with hundreds of students and ensuring their happiness and satisfaction.
  • Manage customer resolutions associate with flight reservations.
  • Lead the team by exemplify reliability through punctuality and personal integrity.
  • Help drive sales by providing excellent customer service in gourmet cheese, wine, beer, and coffee departments.
  • Utilize teamwork, communication, customer service, responsibility, and organizational skills.
  • Work according to ISO standards.
  • Show more

Support associate vs associate skills

Common support associate skills
  • Sales Floor, 18%
  • Computer System, 13%
  • POS, 10%
  • Cleanliness, 8%
  • Stockroom Organization, 5%
  • Customer Inquiries, 4%
Common associate skills
  • Customer Service, 16%
  • Sales Floor, 13%
  • Patients, 10%
  • Cleanliness, 8%
  • Windows, 4%
  • HR, 4%

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