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  • Resolution Support Specialist (FINRA License Required)

    ADP 4.7company rating

    Support specialist job in Florham Park, NJ

    ADP is hiring a Resolution Support Specialist I. In this position you will respond to requests for research and issue resolution that require research time to resolve, thereby allowing front line associates to be available to clients. In addition you will work on special projects that support client satisfaction and retention. To succeed in this role, you must be comfortable working in a fast based environment where adaptability, responsiveness, and empathy are must-haves. Over the phone and in writing, your communication style is clear and easy for our clients and internal partners to understand and act on. You will need to balance your workload, handle back-to-back inquires, and use solid decision making to determine the best path to resolution. You take the initiative to seek answers, solutions, and positive outcomes for both the client and ADP. You must have the ability to flex and adapt in this role. You thrive in an environment where you set priorities, organize your day, multi-task, change direction, and provide prompt follow-up. At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP. We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, & Social Responsibility. RESPONSIBILITIES: You adhere to a daily schedule and organize yourself to deal with a high volume of different tasks. Receives requests for research and issue resolution via phone, email or queue. Determines appropriate corrective action to resolve issues and minimize impact to clients. Managing your own caseload and follow up, while adhering to internal SLAs for response times. Performs duties of inbound Client Service Representative or Sales Support Specialist during peak periods. Helps onboard new clients with a focus on driving positive client satisfaction surveys Performs proactive check-ins with clients via email and phone calls. Successfully navigates through all systems and properly utilizes each system to its full potential i.e. Omni, Tops, CEH, DBAL, PES, Plan Sponsor Website, Admin Web, RUN. Utilizes de-escalations skill to resolve issues, escalating them to management when appropriate. Suggests and implements procedural and process changes for achieving team goals/performance functions. Building rapport, establishing trust and shining with professionalism on every interaction Aptitude to grasp new concepts or tools by actively learning. Makes decisions based on available resources, constraints and organizational values. You should be available to work overtime hours during peak times Performs other related duties as assigned QUALIFICATIONS REQUIRED: * 1 year experience in a client service call center environment required. * FINRA 6 & 63 required A college degree is great but not required. What is more important is having the skills to do the job. Other acceptable experiences could include: * Experience noted above, OR * Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you developed and are excited to provide an environment where you can continue to make a meaningful impact. Available Locations Florham Park, New Jersey, United States Allentown, PA, United States El Paso, TX, United States Louisville, Kentucky, United States Dallas, TX, United States Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity or commissions. We offer the following benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more. The compensation for this role is USD $16.35 - USD $33.17 / Hour* * Actual compensation will not be less than the applicable minimum wage or minimum exempt salary requirement under federal, state and local laws. A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition. Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance. Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click ********************************* to learn more about ADP's culture and our full set of values.
    $33.2 hourly 1d ago
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  • Content Management System Specialist

    TSR Consulting 4.9company rating

    Support specialist job in Princeton, NJ

    84155 **Please only local candidates to Princeton NJ **MUST have Pharmaceutical or Life Sciences industry experience TSR is a premier National U.S. Staffing company with over 50 years of staffing excellence. Our client, a leading pharmaceutical company is hiring a Content Management System Specialist for a 12+ months contracting assignment. Must have skills: Experience with Veeva Vault PromoMats and related platforms (MLR, eWizard) Strong understanding of content workflows and regulatory compliance Ability to manage large-scale communications and user support Pharmaceutical or Life Sciences industry experience, especially in promotional content management Familiarity with regulatory review processes and compliance standards Hands-on experience with Veeva Vault PromoMats, ServiceNow ticketing systems, ALM testing environments Experience managing global user bases and supporting multi-country implementations Pay: $27-28/hour W2 Location: Princeton NJ Responsibilities: This role manages global communications, system approvals, and user support for Veeva Vault PromoMats and related platforms It ensures smooth operations across multiple systems, supports global user adoption, and partners with cross-functional teams to maintain compliance and efficiency in promotional content workflows Create and distribute communications for updates and enhancements to 5,000 global users of VeevaVault Manage tags, campaigns, and agency lists in Veeva Vault Partner with IT to understand, test, and validate changes in UAT and Production environments Maintain and update support guides in Review Central and Veeva Vault Resources Serve as the sole approver for all test runs and scripts for Veeva Vault Maintain static permission lists and control mail groups used for communications Manage, update, and resolve access/permission issues in PromoMat Approve ServiceNow tickets for system access across MLR and eWizard platforms Maintain the master agency user list and support market leads in adding new countries Assist Regulatory Ops with workflows, permissions, and profiles for external users Work with users to provide guidance and troubleshoot workflow issues
    $27-28 hourly 2d ago
  • NW Deployment Technician IV, DCC Communities

    Amazon Data Services, Inc. 4.7company rating

    Support specialist job in Fairless Hills, PA

    Amazon Web Services (AWS) is looking for a Network Technician to join our growing team within infrastructure operations. You will work in a dynamic environment to drive the stability and sustainability of our next-generation networks and assist in the development of innovative ways to automate and scale our network. The position's responsibilities include capacity scaling support of several data center locations and day to day assistance with capacity management. You will work closely with internal customers and external vendors to facilitate smooth project execution as directed by Network Scaling Leadership and Technical Program Managers. You will leverage your experience supporting large scale, enterprise class networks as well as network implementation and troubleshooting. As a Network Technician II you will work in a fast paced, collaborative environment with regular peer and customer interaction. In addition to providing management and support of Amazon Web Services vast network infrastructure, Network Technicians establish and follow best practices and refine operational procedures. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Key job responsibilities Build out first level router-aggregates, build the console network for new rooms, and support network scaling projects Any physical requirements are expectations with reasonable accommodations Manage work and priorities through ticketing system and workflows to complete customer requests and projects Collaboration with various stake holders to remove project obstacles Troubleshoot networking, routing and inter connectivity issues, including troubleshooting of network device configuration and low level application interaction Up to 60% travel within geographical work area is required. Some travel outside traditional work area may be requested, including internationally Troubleshooting cabling infrastructure connectivity issues, including patch panels and patch cords. Specifying Power and Cooling requirements and ensuring Hardware Racking/Stacking completed for new equipment Participate in the migration, basic configuration and rollout of new or upgraded hardware Moving and lifting computer equipment up to 50 lbs A day in the life Our team has three primary tasks: 1. Providing the first level networking devices to serve our customer racks entails various tasks (the name of the game is efficiency): You will track network rack intake and delivery; work with various onsite teams to request for rack space, power, and cooling for network racks. And then partner with network engineers to ensure all configurations are ready. You'll also be working on link and device troubleshooting within a certain Service-Level Agreement 2. There is also console builds (and room builds) that are really exciting. You'll be exposed to more teams whose goal is to provide more space and capacity for customer racks. 3. Work with ID-Scaling peers to build higher-level networking devices. About the team Our Philadelphia Region is expanding into an ML Cluster, and we are very excited to expand our team with dedicated Infrastructure Deployment Technicians to help our scaling our network and server capacity. This team covers the whole Pennsylvania region with all the sites inside and outside the perimeter. There is travel involved as we move where the capacity is needed. Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - Bachelor's degree in computer science or equivalent, or experience with networking and troubleshooting (TCP/IP, DNS, routing, switching, firewalls, LAN/WAN, traceroute, iperf, dig, cURL or related) at an advanced level - 2+ years of data center experience PREFERRED QUALIFICATIONS - Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment) - Experience in a 24x7 operational services or support environment - Experience troubleshooting and debugging technical systems, or experience deploying, managing, and optimizing Microsoft Windows Server and experience in Linux OS and network troubleshooting - Knowledge of Unix/Linux/Cygwin/Windows - Experience with distributed systems as it pertains to data storage and computing Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, PA, FAIRLESS HILLS - 29.00 - 52.00 USD hourly
    $37k-50k yearly est. 9h ago
  • Receiving Support Associate, Part Time - Short Hills

    Bloomingdale's, Inc. 4.2company rating

    Support specialist job in Short Hills, NJ

    A Bloomingdales Logistics and Fulfillment Professional plays a critical role in the daily operation of our store, delivering seamless execution of the merchandise receiving, logistics, and fulfillment functions according to company standards. A Logi Support, Receiving, Associate, Part Time, Retail, Fulfillment
    $34k-41k yearly est. 2d ago
  • LEP Program Specialist - Patient Experience - Hopewell + RMC - Per Diem

    Capital Health 4.6company rating

    Support specialist job in Pennington, NJ

    Capital Health is the region's leader in providing progressive, quality patient care with significant investments in our exceptional physicians, nurses and staff, as well as advance technology. Capital Health is a five-time Magnet-Recognized health system for nursing excellence and is comprised of 2 hospitals. Capital Health Medical Group is made up of more than 250 physicians and other providers who offer primary and specialty care, as well as hospital-based services, to patients throughout the region. Capital Health recognizes that attracting the best talent is key to our strategy and success as an organization. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we can attract the best candidates. The listed minimum pay reflects compensation for a full-time equivalent (1.0 FTE) position. Actual compensation may differ depending on assigned hours and position status (e.g., part-time). Minimum Pay: $20.91 Position Overview SUMMARY (BASIC PURPOSE OF THE JOB) Develops and coordinates ENLACE program. Provides medical interpreting for the patient with limited English proficiency. ESSENTIAL FUNCTIONS Develops and coordinates ENLACE program. Provides medical interpreting for the patient with limited English proficiency. Develops and coordinates the annual medical interpreter education program. Oversees and provides annual revision of Capital Health (CH) language bank. Serves as a cultural broker. Works collaboratively with director to develop policies and procedures related to medical interpreting and translation services. Serves as a resource for the staff and insures compliance with CH medical interpreter code of conduct. Works collaboratively with other members of the healthcare team to achieve optimal patient and program outcomes. Demonstrates accuracy in medical interpretation. Oversees translation services at CH. Works collaboratively with director to develop and insure compliance with policies related to translation services. Utilizes a variety of resources to insure accuracy of translations performed. Works collaboratively and communicates effectively with members of the interdisciplinary team as well as with community members. Demonstrates collaboration in communication with team members and is open to feedback and receptive to change. Communicates effectively with director by informing and notifying pertinent issues and reports actions planned. Responds to requests in a timely manner and gives an estimated time of intervention and customer service. MINIMUM REQUIREMENTS Education: Bachelor's degree from a college where the primary language spoken other than English. Experience: Possesses bilingual communication skills and is able to speak to cultural diversity. Other Credentials: Knowledge and Skills: Certified Healthcare Interpreter (CHI) Spanish credential from Certification Commission for Healthcare Interpreters (CCHI) or Certified Medical Interpreter (CMI) from National Board of Certification for Medical Interpreters (NBCMI). PHYSICAL DEMANDS AND WORK ENVIRONMENT Frequent physical demands include: Sitting , Standing , Walking , Keyboard use/repetitive motion Occasional physical demands include: Climbing (e.g., stairs or ladders) , Carry objects , Push/Pull , Twisting , Bending , Reaching forward , Reaching overhead , Squat/kneel/crawl , Wrist position deviation , Pinching/fine motor activities Continuous physical demands include: Taste or Smell Lifting Floor to Waist 15 lbs. Lifting Waist Level and Above 10 lbs. Sensory Requirements include: Accurate Near Vision, Accurate Far Vision, Accurate Hearing Anticipated Occupational Exposure Risks Include the following: Bloodborne Pathogens , Chemical , Airborne Communicable Disease , Dust/Particulate Matter Offers are contingent upon successful completion of our onboarding process and pre-employment physical. Capital Health will require all applicants to have an annual flu vaccine prior to start date, with the exception of individuals with medical and religious exemptions. "Company will never ask candidates for social security numbers or date of birth during application phase. If you are asked for this information online, you may be a target for identity theft." For benefit eligible roles, in addition to cash compensation, we provide a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, robust PTO plan, overtime to eligible roles, and other benefits, including "elective" benefits employees may select to best fit the needs and personal situations of our diverse workforce. The pay rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining base salary and/or rate, several factors may be considered including, but not limited to location, years of relevant experience, education, credentials, negotiated contracts, budget, market data, and internal equity. Bonus and/or incentive eligibility are determined by role and level. The salary applies specifically to the position being advertised and does not include potential bonuses, incentive compensation, differential pay or other forms of compensation, compensation allowance, or benefits health or welfare. Actual total compensation may vary based on factors such as experience, skills, qualifications, and other relevant criteria.
    $20.9 hourly 2d ago
  • CMC Specialist

    United Pharma Technologies Inc. 4.5company rating

    Support specialist job in Warren, NJ

    Role: CMC Submission Specialist We are seeking an experienced CMC Submission Specialist to support the preparation, management, and execution of Chemistry, Manufacturing, and Controls (CMC) components for an upcoming Biologics License Application (BLA). This is a hands-on regulatory operations role focused on Veeva Vault RIM/Docs and eCTD-compliant submissions aligned with FDA and ICH requirements. The BLA submission is targeted for end of March, and this role will also support FDA information requests and follow-up activities post-submission. Key Responsibilities Prepare, compile, and manage CMC sections of a Biologics License Application (BLA) Execute regulatory submission activities using Veeva Vault RIM/Docs Ensure compliance with FDA, ICH, and eCTD standards (structure, formatting, publishing) Coordinate with CMC, Quality, Manufacturing, and Regulatory Affairs teams to finalize submission content Track document readiness, manage timelines, and resolve submission issues Support FDA information requests, amendments, and post-submission activities Maintain accurate, compliant, and inspection-ready submission documentation Required Qualifications Bachelor's degree (BS) in Life Sciences or related field 3-5 years of experience in regulatory submissions with strong CMC focus Hands-on experience supporting BLA submissions Proficiency with Veeva Vault RIM and/or Veeva Vault Docs Strong knowledge of eCTD formatting and publishing requirements Working knowledge of FDA and ICH guidelines Excellent attention to detail and ability to work in fast-paced, deadline-driven environments Preferred Qualifications Experience supporting biologics or biotech products Prior experience responding to FDA queries and post-submission requests Strong cross-functional communication skills
    $44k-85k yearly est. 2d ago
  • Specialist

    Ltimindtree

    Support specialist job in Morristown, NJ

    Conduct advanced research in AI and Generative AI to develop novel algorithms and models Explore and implement state-of-the-art techniques in machine learning deep learning and generative models Collaborate with cross functional teams to integrate AI innovations into products and services Stay updated with the latest trends and breakthroughs in AI research and contribute to thought leadership Analyze complex datasets to extract insights and improve AI model performance Document research findings and prepare technical reports and publications Participate in internal and external knowledge sharing sessions and workshops Roles and Responsibilities: Lead AI and Generative AI research projects from concept through deployment ensuring alignment with organizational goals Design prototype and validate AI models addressing realworld challenges Optimize and finetune AI models for scalability and efficiency Mentor junior researchers and contribute to building a strong AI research community Collaborate with product managers and engineers to translate research outcomes into practical applications Evaluate emerging AI tools and frameworks to enhance research capabilities Ensure compliance with ethical standards and data privacy regulations in AI research Mandatory Certificate: Aws Certified Machine Learning Specialty IBM AI Engineering Professional Certificate
    $53k-101k yearly est. 3d ago
  • Treasury Management Support Specialist

    First Busey Corporation 4.5company rating

    Support specialist job in Plainfield, NJ

    The Treasury Management Support Specialist will work with Treasury Management Executives, Commercial Relationship Managers, Commercial Loan Coordinators, Retail and customers to provide support for commercial deposit and treasury management services. This role is located in Leawood, KS or Plainfield, IL. Duties & Responsibilities * Provide direct support to customers and associates responding to general and technical inquiries related to treasury management services/systems and commercial deposit account inquiries via phone or email. * Provide training, for all cash management services, including but not limited to, ACH processing, online wires, commercial online banking, bill pay, sweep accounts, positive pay, , Integrated Payables and Remote Deposit Capture. * Complete system maintenance for existing treasury management products and services. * Prepare customer documents to establish or maintain treasury management services and commercial deposit accounts. * Maintain knowledge of regulations surrounding treasury services. * Assist commercial customer who have experienced fraud on their account. * Provide specialized line of business support. * Identify and resolve issues within assigned responsibility, elevating urgent matters to management. * Other special projects as directed. Education & Experience * Knowledge of: * Strong oral and written communication skills * Advanced knowledge of the line of business policies, procedures and products * Operational workflows and secure file transmissions * Ability to: * Multi-task and work independently * Solve problems independently while applying logic and discretion * Adapt to change and respond to all requests in a professional manner * Desire to suggest new approaches to existing procedures within established options to gain efficiencies in department tasks * Analyze and solve problems for which there are not always precedents * Maintain visual attention and mental concentration for extended periods of time * Possess the ability to understand and process multiple types of inquiries in a professional, fast-paced, and high traffic environment * Education and Training: * High school diploma or equivalent required; college degree preferred. * 2 years of customer service experience preferred * Previous banking or finance and customer service experience preferred. * Previous experience in roles identifying customer needs to expand relationships. * Requires knowledge of Microsoft Office, Excel and Adobe Acrobat. Compensation and Benefits Salary offered is based on factors, including but not limited to, the job duties, required qualifications and relevant experience, and local market trends. The role may be eligible for bonus or incentives based on company and individual performance. (Base Pay Range: $20 - $26/ hour) Busey provides a competitive Total Rewards package in return for your time, talents, efforts and ultimately, results. Your personal and professional well-being-now and in the years to come-are important to us. Busey's Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance and long-term disability, supplemental voluntary life insurance, short-term and long-term disability, wellness incentives and an employee assistance program. In addition, eligible associates may take advantage of pre-tax health savings accounts and flexible spending accounts. Visit Busey Total Rewards for more information. Equal Opportunity Busey values a diverse and inclusive workplace and strives to recruit, develop and retain individuals with exceptional talent. A team with diverse talent, working together, is essential to Busey's commitment of delivering service excellence. Busey is an Equal Opportunity Employer including Disability/Vets. Visit Busey.com/Careers to learn more about Busey's Equal Opportunity Employment. Unsolicited Resumes Busey Bank, and its subsidiaries, does not accept any liability for fees for resumes from recruiters or employment agencies ("Agency"), without a binding, written recruitment agreement between Busey and Agency describing the services and specific job openings ("Agreement"). Busey may consider any candidate for whom an Agency has submitted an unsolicited resume and explicitly reserves the right to hire those candidate(s) without any financial obligation to the Agency, unless an Agreement is in place. Any email or verbal contact with any Busey associate is inadequate to create a binding agreement. Agencies without an Agreement are requested not to contact any associates of Busey with recruiting inquiries or resumes. Busey respectfully requests no phone calls or emails.
    $20-26 hourly Auto-Apply 13d ago
  • BCBA - Edison, NJ | 95K-110K and 5K Sign-On | Fully Center-Based & Supported

    Flywheel Centers 4.3company rating

    Support specialist job in Edison, NJ

    BCBA - Edison, NJ | Full-Time | $95K-$110K + $5K Sign-On Bonus Thrive Where Clinical Work Comes First At Flywheel Centers, BCBAs are supported, empowered, and valued. Here, you can focus on meaningful clinical work, mentoring RBTs, and helping children achieve real progress-without getting bogged down by admin, scheduling headaches, or unnecessary travel. We provide the tools, team, and culture so you can do your best work and grow professionally. Why BCBAs Choose Flywheel Competitive Salary: $95K-$110K/year + $5,000 Sign-On Bonus ($2,500 at 3 months, $2,500 at 6 months) Fully Center-Based: all sessions in our professional Edison clinic Dedicated Support: BT liaison handles scheduling & parent communication; BCBA supervisor + hands-on Clinical Director available for guidance Reasonable Caseloads: manageable, high-quality assignments Career Growth: clear paths to Lead BCBA or Clinical Director roles Tools That Work for You: QA systems, goal banks, and templates to reduce busywork Your Role Conduct assessments, develop individualized treatment plans, and provide parent training Supervise and mentor RBTs and BCBA fieldwork students Collaborate with your clinical team to ensure best practices and outcomes Maintain documentation and compliance with QA support Participate in professional development and team initiatives Who Thrives Here Master's degree in ABA, Psychology, Education, or related field Active BCBA certification Collaborative, ethical, and passionate about quality care Someone who wants a supportive, growth-oriented environment where clinical excellence comes first
    $95k-110k yearly 15d ago
  • Tier 2 Technical Support Operations Analyst

    ASM Research, An Accenture Federal Services Company

    Support specialist job in Trenton, NJ

    The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2. + Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed. + Be available for on-call 24x7x365 ongoing application support. + Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period. + Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well. + System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3. + Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs. + ServiceNow metrics reporting on ticket acknowledgements, resolution times and **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience. + 4-6 years of experience in information technology, systems administration or other IT related field. + Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations. + Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired. **Other Job Specific Skills** + Technical problem solving and implementer skills in application coding, infrastructure, or automation. + Effective communications (written and spoken). + Coordinates and tracks well across AFS and client technical and functional teams. + ServiceNow ITSM (desired not required). + ITIL (desired not required). + Data Analysis / Excel. + SQL Server Integration Services (SSIS). + T-SQL + MSFT SQL Server + Azure SQL Databases + Database Architecture + Extract, Transform and Load (ETL) data **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $87k - $115k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $87k-115k yearly 48d ago
  • Computer Field Tech Position- Trenton NJ

    BC Tech Pro 4.2company rating

    Support specialist job in Trenton, NJ

    This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
    $35 hourly 60d+ ago
  • PC Tech II

    Resorts World NYC 3.7company rating

    Support specialist job in New Brunswick, NJ

    Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Supports and maintains user account information including rights, security and systems groups. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a manager. Provide Level 1 technical support for organizational employees and clients. Participate in configuring and setting up equipment for New Hires, Transfers, Moves and Terminated employees. Implement technology initiatives as assigned in accordance with company strategy and plan. Diagnose end-user technical issues in the areas of applications, operating systems, hardware, network connectivity and/or user issues; resolve using authorized tools or escalate to the appropriate IT resource. Develop and maintain quality relationships with end users via quality customer service. Develop professional technical documentation. Job Requirements Physical and Mental Good judgment and analytical ability essential for responding to support calls and completing client software/hardware installations. Excellent skills in dealing with unstructured problems that affect productivity of client computer users. Strong follow-up and organizational skills. Professional manner in person, on the telephone, and via e-mail; excellent communications skills are essential to this position. Ability to establish and maintain a high level of client trust and confidence in the IT teams knowledge of and concern for the clients business needs. Strong ability to quickly learn and adapt to new technical concepts. Work/Educational Experience Must be at least 18 years old, possess a high school or equivalent diploma and have the ability to obtain the appropriate license pursuant to the New York State Lottery regulations. Microsoft Certification is preferred Associate's Degree in Computer Science or related field OR Four (4) years' related IT support work and/or educational experience Three (3) years' related IT support work and/or educational experience Salary: $65,000 - $70,000
    $65k-70k yearly 56d ago
  • Technical Support Specialist

    Viewline Ventures

    Support specialist job in New Brunswick, NJ

    Job Description Employment Type: Contract Role (1099) About Us Were a fast-growing startup working in specialized alternative markets, where precision and reliability are everything. Our team is lean, collaborative, and resourceful. We build systems that run smoothly by paying attention to details most people overlook. Were looking for someone who enjoys solving practical problems, thrives in structured environments, and takes pride in being the person others rely on when things need to be done right. About the Role As a Technical Support Specialist, youll be the steady hand that ensures our operations run without disruption. Youll manage daily workflows, troubleshoot minor technical issues, and step in to complete in-person verification tasks when needed. This role is ideal for someone whos highly detail-oriented, enjoys working with established processes, and can stay calm and focused under time-sensitive conditions. Key Responsibilities Follow structured procedures and checklists with accuracy and consistency Monitor accounts, balances, and system statuses to confirm successful execution Troubleshoot routine technical problems and escalate complex cases when necessary Keep precise, auditable records of all actions and outcomes Complete occasional on-site verification or setup tasks (requires local travel) Who You Are Detail-Oriented & Thorough: You notice small discrepancies and fix them before they cause issues. Reliable & Structured: You follow through on tasks, keep processes clean, and maintain strong discipline. Calm Under Pressure: You handle live or time-sensitive workflows without losing focus. Tech-Savvy: Youre comfortable navigating online platforms, tools, and browser-based systems. Locally Available: Youre based in NJ (or open to relocating) and can handle daily in-person requirements. Bonus Points Experience in support, operations, or process-heavy roles (QA, compliance, lab work, customer operations) Familiarity with structured SOP-driven environments Comfort with balancing technical and client-facing tasks Achievement in competitive video games or strategy games New grads and new workers welcome Why Join Us Competitive hourly pay with performance incentives Flexible schedule with reliable, repeatable workflows Opportunity to be part of the core engine of a fast-growing startup Clear processes and strong team support so you can perform with confidence
    $51k-90k yearly est. 1d ago
  • Dynamic PC Support Techician

    Worldwide Techservices Open 4.4company rating

    Support specialist job in East Hanover, NJ

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit
    $50k-71k yearly est. 60d+ ago
  • Production Support Technician

    Artech Information System 4.8company rating

    Support specialist job in East Hanover, NJ

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description • Ensure accurate SAP inventories are maintained for all components. • Proper status segregation and storage of media lots. • Support the maintenance of an “audit ready” state of the ISO 8 Area • Timely response to all module requests. • Batch Records are properly kitted and staged based on production schedule. • All gowning materials in the ISO 8 area are maintained to adequate levels. • ISO 8 area has ample supply of non-inventory items • Logbooks entries are clear and complete. • Kanban system is utilized to ensure FIFO • Equipment cleaning is performed as required • Ensure Batch records are reviewed and corrected in a timely manner. Qualifications Skills: • 1-3years of related experience in cGMP/FDA regulated industry. Warehouse experience preferred. • SAP knowledge preferred Qualifications: • Strong interpersonal, written and communication skills along with problem solving and follow-up skills are required. • Must be well organized, flexible and work with minimal supervision. • Ability to lift up to 50 lbs. • Alternate shifts, weekends and overtime will be required • Requires handling of chemicals such as corrosives, solvents & bio-hazardous Education: • High School Degree or GED equivalent. Additional Information For more information, Please contact: Sneha ************
    $77k-114k yearly est. 60d+ ago
  • IT Help Desk Technician

    MSP Test 5

    Support specialist job in Trenton, NJ

    Provides technical, software, hardware, and network solutions to all computer users by performing question/problem diagnosis, and guides users through step-by-step solutions by performing the following duties: • Responds to and logs requests for technical assistance in person, via phone, and electronically. • Diagnoses and resolves basic technical hardware and software issues. • Redirects unanswered problems to appropriate resource. • Identifies and escalates situations requiring urgent attention. • Tracks and routes problems and requests, and documents resolutions. • Stays current with system information, changes, and updates. • Performs other related duties as assigned.
    $51k-90k yearly est. 60d+ ago
  • Information Technology Support Specialist

    Phaxis

    Support specialist job in South Plainfield, NJ

    Our client, a consumer goods manufacturer, has a great opportunity available for an IT Support Specialist. This is a highly visible role working with the Help Desk and is responsible for projects and tasks that require the administration of applications, workstations, servers and network devices. Other position responsibilities include the repair, troubleshooting and other assistance to employees with questions and issues concerning desktop computing (including software), printers and network connectivity in person or through remote phone support. Essential Functions: Planning and implementation of mass deployments to end user equipment (Group Policy, etc). Use Microsoft Active Directory tools and capabilities to implement and manage machine security policies for non-standard users and machines. Research and resolve issues from Help Desk. Ensure that work orders are followed-up and that they are completed in timely fashion. Maintain security computer environment. Responsible for setting up new and existing computers for software installation and configuration. Identifies problems as they occur and ensure proper steps are taken to resolve those problems. Other duties as assigned . QUALIFICATIONS Education/Experience: Minimum of Bachelor Degree in Information Technology or closely related field. 3+ years in an IT support role, in a corporate environment, support all users with general IT help desk support . Strong verbal, organizational and interpersonal skills. Ability to handle rapidly changing priorities and maintain professional demeanor. Dependable and reliable Must be able to make strategic decisions Must have strong computer skills necessary to input all data into Monarch System and efficiently utilize Microsoft Word and Excel and other programs in a Windows based environment
    $51k-89k yearly est. 60d+ ago
  • IT Help Desk Support - Level II

    K2 Staffing

    Support specialist job in Roseland, NJ

    Job DescriptionSummaryOur client is a leading IT Solutions Company located in Roseland, NJand they are in need of a Level II IT Help Desk Support. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a clients business needs. Duties & Responsibilities Workwith sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management. Deploying and managing Windows Servers and Active Directory Designing Local Area Networks Implementing and monitoring network security Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Performing network infrastructure troubleshooting Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Qualifications & Requirements Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 3 years of experience in a client-facing environment such as sales engineering Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus, such as Kaseya or Connectwise. Experience with a PSA (ticketing system) tool a plus, such as Autotask or Connectwise. Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Having worked in an MSP environment is a major plus. Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.Employment Type: Full time Location: Roseland, NJ
    $51k-89k yearly est. 7d ago
  • IT Help Desk Support - Level II

    K2 Staffing, LLC

    Support specialist job in Roseland, NJ

    Job DescriptionSummaryOur client is a leading IT Solutions Company located in Roseland, NJ and they are in need of a Level II IT Help Desk Support. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client's business needs. Duties & Responsibilities Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management. Deploying and managing Windows Servers and Active Directory Designing Local Area Networks Implementing and monitoring network security Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Performing network infrastructure troubleshooting Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Qualifications & Requirements Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 3 years of experience in a client-facing environment such as sales engineering Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus, such as Kaseya or Connectwise. Experience with a PSA (ticketing system) tool a plus, such as Autotask or Connectwise. Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Having worked in an MSP environment is a major plus. Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.
    $51k-89k yearly est. 15d ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Support specialist job in Hopewell, NJ

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $29k-41k yearly est. 15d ago

Learn more about support specialist jobs

How much does a support specialist earn in Bradley Gardens, NJ?

The average support specialist in Bradley Gardens, NJ earns between $31,000 and $88,000 annually. This compares to the national average support specialist range of $25,000 to $64,000.

Average support specialist salary in Bradley Gardens, NJ

$52,000

What are the biggest employers of Support Specialists in Bradley Gardens, NJ?

The biggest employers of Support Specialists in Bradley Gardens, NJ are:
  1. Bridgeway
  2. Kelly Services
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