Support specialist jobs in South Euclid, OH

Akkodis has an exciting job opportunity with a client looking to add a skilled IT Site Support Analyst job to help with troubleshooting and resolving user issues surrounding Windows 10, Office 365, Printer & PC, and other software & hardware related issues. We are looking for someone with good communication & customer service skills as well as a strong ability to troubleshoot and resolve technical issues in-person. In addition to supporting end-users, you will also help with project work to help set up new employee work stations, re-image laptop & desktop computers and more. The person we are seeking must have reliable transportation to get to and from the facility. There will be a requirement to support multiple facilities in the Cleveland area. This is a long-term contract opportunity fully on-site based out of Cleveland, Ohio. Target compensation for the role is $25.00 - $30.00 per hour, potentially more for the right person. Job Responsibilities for the IT Site Support Analyst Job: You will support a wide range of issues from network connectivity, printer & PC issues, A-D, re-image desktop and laptops and set up new machines. Provide a combination of help desk and desktop support in an in-person environment. Configure PC's for new employees, troubleshoot existing machines. Job Qualifications for the IT Site Support Analyst Job: Associates degree in computer information systems or related field; or 3-5 years equivalent work experience and or an equivalent combination of education, training, and experience in the following: Experience with Microsoft desktop and web administrator consoles operating systems and Microsoft based desktop applications. Strong working knowledge of a range of desktop diagnostic and troubleshooting utilities and practices. Employment Type: Long-term contract Compensation Range: $25.00 - $30.00 per hour + benefits Location: On-site, Cleveland, Ohio area If you are interested in this IT Site Support Analyst role please click APPLY NOW. For other opportunities available at Akkodis go to **************** Equal Opportunity Employer/Veterans/Disabled Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State or local law; and Holiday pay upon meeting eligibility criteria. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs which are direct hire to a client . To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit **********************************************

We're looking to add a Technology Support Professional to our growing team. Responsibilities • Provide world-class service to our customers via phone, email, and chat for hardware and software products. • Develop and improve your knowledge of our products and related technologies, including networking, authentication, hosted applications, and database. • Possible travel to customer sites for site surveys and implementations. • Special projects related to product support. We'd like to speak with you if you have: • Experience in a technical support or IT management role. • A "whatever it takes" attitude about customer service. • The desire to work someplace special, with talented and motivated colleagues. • Experience with cloud management or Microsoft Azure A great place to work • We're a small company where you can really make a difference • Great co-workers • Advancement opportunity • World class benefits • Unsurpassed medical, dental, and vision coverage • 401(k) program with match About TimeKeeping Systems Why is the average employee tenure at Guard1 over ten years? It's because we give our team a great place to work, a great group of colleagues to work with, and a great product that they can believe in. Our company goals are simple - taking care of our customers, taking care of our employees, and earning a profit - in that order. We believe in giving our team members the trust and resources they need to succeed. One way we take care of our people is a great benefit program, with healthcare, dental, vision, disability, and 401(k) with match. We are the leader in our industry and we are investing in growth. We are a small passionate company, where everyone makes a difference, every day. This is an opportunity for an exceptional individual to join our team. If you have the superior talent and skills we're looking for, we want to speak with you!

We're seeking a jack-of-all-trades Service Desk Analyst who is interested in a contract to hire opportunity with our client in Shaker Heights. This will be working onsite M-F. The Hiring Team is targeting someone who is passionate about solving problems, eager to learn, and ready to get hands-on with a wide range of technologies. This role is perfect for someone who enjoys variety in their day-to-day work and takes pride in being the go-to person for all things tech. Required Skills & Experience Technical Troubleshooting: Strong ability to diagnose and resolve hardware, software, and network issues across various platforms (Windows, mac OS, mobile devices). Hands-On Mentality: Willingness to physically set up, configure, and repair devices and peripherals as needed. Versatility: A true jack-of-all-trades-comfortable switching between tasks, tools, and technologies. Customer Service Orientation: Excellent communication skills and a helpful attitude when supporting end users. Adaptability: Ability to learn quickly and handle unfamiliar systems or challenges with confidence. Time Management: Capable of prioritizing tasks and managing multiple support requests efficiently. Documentation Skills: Able to clearly document issues, solutions, and procedures for future reference. Team Collaboration: Works well with others, shares knowledge, and supports team goals.

• 3rd shift: Mon-Thurs, 8p~6a (4 10-hour shifts) - fully on-site, Uniontown, OH • $21hr W2 • 18 month contract • Support an infrastructure upgrade project they have for the next two years. The ideal candidate will have previous experience in IT Help Desk and Tech Support along with Call Center experience. The role involves pre and post validation of IT equipment for a switch upgrade project over 4300 locations nationwide. Close attention to detail, strong communication, and strong documentation experience is required

The Member Support Representative is considered the “front line” of the ministry in assisting members with general inquiries by phone and email. This entry-level role is ideal for candidates who enjoy engaging with people, are servant-minded, and can provide compassionate and professional support. In addition to answering questions and resolving issues, the position also provides opportunities to minister to members through prayer and spiritual encouragement. WHAT WE OFFER Compensation based on experience. Faith and purpose-based career opportunity! Fully paid health benefits Retirement and Life Insurance 12 paid holidays PLUS birthday Lunch is provided DAILY. Professional Development Paid Training ESSENTIAL JOB FUNCTIONS Respond to member inquiries via phone and email promptly, with time sensitivity and professionalism. Verify and update member information accurately in CHM's systems. Log and track all interactions in the member management system (Gift Manager or CRM). Follow standard operating procedures (SOPs) when handling common inquiries. Provide accurate information about CHM guidelines, membership, billing, and processes. Attract prospects by answering questions, giving suggestions, and making recommendations to obtain membership when appropriate. Review and assess member concerns, escalating to management when necessary. Handle escalated or emotional calls with empathy, offering prayer or spiritual encouragement when appropriate. Meet established performance standards (e.g., call volume, response time, member satisfaction). Participate in team meetings, training sessions, and development opportunities to stay current with CHM policies and systems. Protect member confidentiality and comply with HIPAA and organizational privacy standards. Thrive in a collaborative team environment and contribute positively to overall team goals. Uphold the mission, vision, values, and service standards of CHM in every interaction. Maintain a professional demeanor at all times. Perform other job duties as assigned by management. QUALIFICATIONS & EXPERIENCE REQUIREMENTS Required: High School Diploma or equivalent. Preferred: Some college coursework in business, communications, or related field; or 1-2 years of customer service experience. Proficiency in Microsoft Office programs (Word, Excel, Outlook). Ability to operate a PC and navigate information systems/applications (Gift Manager or similar CRM software). Experience using routine office equipment (fax, copier, printers, multi-line telephones, etc.). Strong verbal and written communication skills, with active listening ability. Strong organizational, analytical, and problem-solving skills. Ability to manage workload, multi-task, and adapt to changing priorities. Patience, empathy, and conflict-resolution skills for handling sensitive or difficult calls. CORE COMPETENCIES Interpersonal Communication Servant Leadership Mindset Teamwork & Collaboration Conflict Resolution Detail Orientation & Accuracy Adaptability & Flexibility PERFORMANCE EXPECTATIONS Maintain accuracy and efficiency in all member records updates. Meet or exceed department standards for call and email response times. Consistently achieve high member satisfaction scores. Demonstrate reliability, accountability, and professionalism in all duties. WORK ENVIRONMENT & PHYSICAL REQUIREMENTS Standard schedule: Monday-Friday, 9:00 AM-5:00 PM (with flexibility for ministry needs). Office-based environment with regular phone and computer use. Ability to sit at a desk and use a computer/phone for extended periods. Manual dexterity for typing and handling office equipment. About Christian Healthcare Ministries Founded in 1981, Christian Healthcare Ministries (CHM) is a health care sharing ministry for Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each other's medical bills. The mission of CHM is to glorify God, show Christian love, and experience God's presence as Christians share each other's medical bills.

IT Support-Help Desk Analyst responsible for company-wide end-user support of Hardware, Software, Mobile devices, and PC refresh. Duties include investigating, researching, troubleshooting, and escalating issues in a timely and appropriate manner. Minimum six months to three years of HelpDesk/IT Support or Internship in the IT Support arena Windows, PC refresh exp, Active Directory, and hands-on exp supporting mobile devices. Troubleshooting hardware devices(keyboards/mouse) Must be on-site 5 days a week, with the potential of a hybrid schedule after 3 months of training. Additional Information All your information will be kept confidential according to EEO guidelines.

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together. Description At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they're well taken care of and ready to get our customers to their desired destinations. If you're ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape. Job overview and responsibilities * Supports field technicians and provides expertise and oversight on chronic, complex, and repeat troubleshooting and repair needs (In Flight * Entertainment/WIFI/Cabin Systems) * Provides in-station support to facilitate first time fix plans, including chronic aircraft, from a technical standpoint * Also collaborates heavily with Service Engineering, Maintenance Control, and indirectly OEM's, including Panasonic, ViaSat, Thales, Gogo, Boeing, and Airbus * The position also engages in the design and upkeep of robust tracking and reporting databases to help identify trends and expedite repairs * Must be willing to travel for job duties * Manage inflight entertainment failures by coordinating with planning and parts logistics * Daily reports, tracking chronic items, managing the WIFI desk, coordination with planning and maintenance control * Provide technical solutions to increase passenger experience for zonal failures * Proactively collect, prioritize, and analyze data to provide reports and solutions based on trends, across multiple projects and programs * Technical support for MRO station: retrofit, aircraft checks, component, and tooling movement * Support cabin systems while providing solutions to technical and diagnostic tooling support * Coordinate with engineers and support avionics department with onboard loadable components (OBLS), focusing on ATA chapters CH23/CH25/CH33/CH34/CH44 * Inductions: New aircraft deliveries from Boeing/Airbus * Aircraft recovery: software load as well as retrofit support of software testing at the vendor facilities This position is available in (ORD) Chicago and (CLE) Cleveland only. Qualifications What's needed to succeed (Minimum Qualifications): * Bachelor's degree or equivalent work experience * FAA A&P Certificate * This is a DOT Sensitive Position Valid Driver's License is required * 5 + years of experience * Knowledge of various inflight entertainment systems * Cabin systems familiarization * Knowledge of Engineering documents for process improvement * Ability to perform in a fast-paced environment * Excellent communication skills with demonstrated ability to coordinate and manage cross-functionally * Able to independently complete tasks and provide timely updates * Fast learner with ability to take remote learning and web-based classes * Able to capture anomalies based on frequent vendor Audits * The ability to access elevated aircraft areas via ladders, lift trucks, boom lifts and other devices * The strength to lift 50 pounds, physical flexibility, and the ability to work in confined spaces * You must be available for any shift within a 24/7 operation, weekends, and holidays * Must be legally authorized to work in the United States for any employer without sponsorship * Successful completion of interview required to meet job qualification * Reliable, punctual attendance is an essential function of the position What will help you propel from the pack (Preferred Qualifications): * Master's degree in Aeronautical or Electrical Engineering * FCC license * MRO Experience with Install, Service and retrofit * Aircraft Systems knowledge * Knowledge of Excel macros, and VBA coding for database applications The base pay range for this role is $87,780.00 to $114,376.00. The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards. You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges. United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.

SUMMARY OF JOB: The Technical Support Analyst is responsible for providing 1st level support and coordination of incident resolution on behalf of the IT department. The Analyst will also conduct field visits to business locations for onsite troubleshooting and installation or replacement of equipment. The Analyst will report to the Help Desk Manager. DUTIES & RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO: * Troubleshoot and resolve IT issues via phone, email and in-person channels for desktop pcs, laptops, mobile devices, software applications, network and peripheral equipment. * Ensure all incidents are resolved against service level agreements including logging and tracking of support requests * Partner with internal IT teams and vendors to resolve incidents * Proactively learn and train peers on new products, services and technical solutions within organization * Build and maintain knowledge base for support and incident management * Configure new PCs using an SCCM imaging process and deploy to business locations. * Participate in a weekly on-call rotation for after-hours support KNOWLEDGE, SKILLS & ABILITIES REQUIRED: * 1-3 years of experience working in a Help Desk or Service Desk role * Associates or Bachelor degree in Information Technology or a related field preferred * Basic operating system (desktop/OS), networking and applications experience including familiarity with Microsoft platforms (Windows 11, Server 2008 or higher, Active Directory, etc.), mobile devices (Apple and Android) * Experience with PC imaging and hardware repair. * Experience using incident and problem management ticketing solutions * Experience with troubleshooting and escalation of incidents including documentation, diagnosing and following first-level-resolution steps * Strong customer service ethic * Excellent verbal and written communication skills * Excellent analytical and problem solving skills * Ability to prioritize and quickly resolve issues HowardHanna.com Hanna Holdings, Inc. affiliates and assigns are committed to providing equal employment opportunity to all employees and applicants for employment regardless of such factors as race, color, religion, sex, national origin, age, veteran's status or disability. The Company abides by all local, state and federal laws and regulations affecting the hiring of employees.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

JOB TITLE: Waste Water Application Specialist REPORTS TO: Director of Tidal Clear™ STATUS: Full time, exempt SALARY RANGE: $125,000-$140,000/year based on interview outcome and qualifications BENEFITS: Medical, dental, and vision insurance, optional FSA/HSA, 401k with 6% employer match, life and AD&D insurance, Employee Assistance Program, short & long term disability, tuition reimbursement, 21.67 days of paid time off + 10 holidays About Tidal Vision: We believe that sustainability should not require customers to compromise on price, convenience, or performance. Our mission is to create positive and systemic environmental impact by making our biopolymer solutions cost competitive, more convenient, and better performing than the synthetic chemicals we displace. We value innovation and take pride in challenging the status-quo; we choose to view obstacles as opportunities. We value new ideas and encourage the team to apply creativity and invent new solutions to meet challenging demands. We foster open, direct communication, and a collaborative working environment through our unique approach to work culture. We value our employees and demonstrate that through our compensation and benefits programs and opportunities for growth and development. About Tidal Vision's Unique Work Culture: Tidal Vision strives to build and invest in the highest performing and most innovative team. We put our people and customers above process, avoid company-wide rules as much as possible, and have the courage to take unusual approaches to advance our mission. With this approach, we believe we can create a more flexible, fun, stimulating, creative, collaborative, and innovative organization. Our commitment to developing, practicing and promoting direct and open communication, responsibility and freedom, and leading with and seeking context is a responsibility for every role at Tidal Vision. JOB SUMMARY: The Waste Water Application Specialist will provide routine to complex field support for our water treatment solutions at customer sites and remotely. This position will be responsible for understanding customers' needs, determining the proper solution, and delivering configured products and systems that meet the customer's needs. The technical application specialist will have extensive conversations with end users and suppliers, to determine what success looks like for them and ultimately what value we can add for them. This role will work very closely with R&D/product development departments. This role will also be responsible for educating our sales team, our customers and other application specialists about the gained knowledge. Essential Job Functions: Determine customer's needs and priorities (carbon footprint, dosing, product price, transport cost, sludge use/disposal...) and show the value our products can bring to them and/or their customers. Travel to customer sites to provide product testing/troubleshooting and training on how to use our products effectively. Respond to on-demand technical services. Work closely with sales and R&D to provide insight into and training on applications/dosage rates and new service opportunities. Act as an internal escalation point for advanced customer related issues, for wastewater. Primary resource for product and application questions received by Customer Service. Produce case studies for internal and external use (white papers) based on the results of your own work and your collaboration with sales and the R&D department. Support the divisional sales team in responses to customer's requests and developing project solutions. The technical application specialist will gather data to assist with product development, marketing, and commercial strategy for specific products. Responsible for learning and understanding all of the products available to our customers to understand technology and benefits to recommend the best product for customer applications. Responsible for educating our sales team, our customers and other application specialists about our products and how to use them efficiently. Share knowledge and findings with the different teams and maintain high levels of communication and collaboration. Collaborate with the operations team, plant managers, and all laboratory personnel, as well as business leaders. Attend conferences and present our products and technology. Travel 50-60%. Qualifications: 5 years water treatment experience (industrial process water, Industrial wastewater, municipal potable water, municipal wastewater, surface water) or specialty chemical industry experience. Working knowledge of equipment and chemistry used in the water treatment. Highly analytical and able to translate findings from customer interactions into actionable steps to increase business development. Exceptional interpersonal skills. Able to communicate effectively with all teams in the organization while putting the customer first. A technical degree is preferred but not required for hiring. Licensing & Special Requirements: Driver's license and proof of insurance required by time of hire. The incumbent is subject to a background check.Travel (50-60% within given territory). WORKING CONDITIONS & PHYSICAL REQUIREMENTS Most of the work is performed at customer sites. This may include but is not limited to; wastewater treatment plants, processing areas, manufacturing sites, production sites, and more. Incumbent must be able to follow all safety standards at all sites and be able to stand, bend, sit, walk, for long periods of time. When not at customer sites, work can be completed remotely, in an office setting. Tidal Vision provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. The statements contained herein reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required, and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other functional areas to cover absences or relief, to equalize peak work periods, or otherwise to balance the workload. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.

Job Description The Surgical Application Specialist (SAS) is responsible for serving the customers in the Surgical segment by providing product training, onsite support for surgical cases and sterile processing. The Surgical Application Specialist will facilitate and maintain relationships with operating staff, including scrub techs, circulators, surgeons and residents, nursing educators, sterile processing staff and supervisors, and more. Role will also support ongoing business at current customers for the Exsurco sales team and travel as directed by business needs. OBJECTIVES: Achieve the monthly, quarterly and annual sales target numbers for Amalgatome SD Ring Blades, parts, service, and Mesh|EX skin meshing systems, service, and carriers. Participate and lead both evaluations and current customer support as directed: Execute on-site training for all appropriate clinician personnel (OR, SPD, etc) Ensure all paperwork for training is documented and customer has all relevant training guides, set up sheets, and any other product related needs. Support ongoing surgical cases at both new and current customers as directed Generate ongoing blade sales by adding new users of device, facilitating more use of device at current facilities, ensure new customers are comfortable with product for ongoing blade sales. Support aftermarket sales by ensuring blade utilization through routine account visits and surgical case coverage. Grow core business through ongoing customer onsite visits as directed by sales needs, pivoting to handle complaints and troubleshooting, work with sales to ensure devices are serviced and working properly. RESPONSIBILITIES: The duties & responsibilities of the Surgical Application Specialist include, but are not necessarily limited to the following: Deliver support needed with all Surgical product lines as directed by Exsurco Sales team, manager, or business needs. Conduct product training sessions utilizing product demo, in person and hands-on, with appropriate personnel at facility (primarily the OR and SPD) to ensure proper assembly, disassembly, use, troubleshooting, complaint resolution, and processing. Provides surgical training support to ensure proper use of the products. Conducts in-services for multi-departments in hospital including but not limited to Sterile Processing, OR clinical staff, including surgeons and residents, OR business staff, clinical educators, BioMed, and purchasing as required. May be required to conduct in- services over multiple shifts, at nights and on weekends. Conducts product demos for clinical staff for new business. On-site surgical case coverage in the OR based on schedule of Exsurco surgical team. Be available for Facetime calls for troubleshooting by customer on company issued cell phone Contributes to team, sales, and organization mission by accomplishing related results as needed. Provides timely feedback to Marketing, Service, Quality, Engineering, Manufacturing and Regulatory departments, ensuring complete customer satisfaction with safety and service. Utilizes and calls upon the Service Department, as needed, for equipment or service problems encountered in the field. Maintains and submits required reports, including weekly itinerary in SHIFTS, call reports and updates in CRM, updates on evaluation and ongoing business utilization to demonstrate onsite support helps generate sales increase. Coordinate travel plans and account coverage with manager. Report all market input, issues/feedback and new market shifts to inform business on changing practices. Maintain compliance to the Exsurco Quality Management System and Code of Business Conduct. Maintains a quality personal and professional image through appearance, speech, and demeanor that never detracts from the stature and reputation of the company. Must be on time and available to navigate large hospital visits and approach strangers to ask directions and understand how to approach hospital staff with questions. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. Answering calls and emails from Exsurco sales team and provides feedback on account visits and activities as requested. Other duties as assigned. EDUCATION AND EXPERIENCE Bachelor's Degree, other surgical background with proper certification, Burn or wound care background preferred. Certified Tissue Banking Specialist (CTBS). Certification in a related medical/health field (such as Surgical Technician, EMT, Tissue Banking Specialist) and at least two years of direct experience in operating room, tissue banking or processing. (Minimum) Documented success in developing relationships, training and/or supervising technical staff and meeting goals. KNOWLEDGE, SKILLS, ABILITIES, AND ADDITIONAL DUTIES: Ability to master a highly technical product line and assist less technical individuals understand the clinical and operational benefits Proficient in Microsoft Office suite of software. Proven problem solving, ability to assume responsibility and make decisions without direct supervision. Skilled in training others including creating an environment that promotes learning. Demonstrated ability to communicate, both verbal and written to both internal and external customers. And ability to train both a wide spectrum of cultural, educational, and experience level. Knowledge of and skilled in environment requiring sterile techniques, and instrument processing. Knowledge and understanding of medical terminology, surgical/operating room procedures, tissue recovery procedures (specifically skin recovery). Overnight travel (via car and air) required within assigned territory (80% of time) and to regional and national meetings as assigned. Some travel during evenings and weekends as needed. Ability to lift 50 pounds without assistance. Ability to work “on-call” (i.e. for greater than 8-hour workday, nights and weekends). Current valid driver's license. Must have reliable automobile for work transportation. PERSONAL CHARACTERISTICS: Patient Centered: Desire to educate and assist clinicians to meet the needs of and provide improved patient outcomes. Motivation: Driven, competitive, entrepreneurial, willing to work in a start-up atmosphere. Behave Ethically: Understand ethical behavior and business practices and ensure that own behavior and the behavior of others is consistent with these standards and aligns with the values of the organization. Communicate Effectively: Speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques. Creativity/Innovation: Develop new and unique ways to improve function efficiency and performance. Foster Teamwork: Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance process effectiveness. Organize: Set priorities, develop a work schedule, monitor progress towards goals, and track details/data/information/activities. Plan: Set goals, create and implement actions plans, and evaluate the process and results. Solve Problems: Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations to manager. Exsurco Values: Aligns to and demonstrates Empowerment, Unity and Commitment.

BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD! Tremco Construction Products Group brings together Roofing & Building Maintenance, Commercial Sealants, Waterproofing divisions, Tremco Barrier Solutions Inc., Dryvit, Nudura and Willseal brands, Prebuck LLC, Weatherproofing Technologies, Inc., Weatherproofing Technologies Canada and PureAir Control Services, Inc. Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America. If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us. Technical Application Specialist GENERAL PURPOSE OF THE JOB: The Technical Application Specialist ensures proper application of Tremco products in accordance with company and industry guidelines by providing both on-site and office-based problem resolution assistance. This individual is a technical liaison between the business and Tremco's field-based internal and external stakeholders. ESSENTIAL DUTIES AND RESPONSIBILITIES: Provide or obtain accurate and timely product application, qualification, and/or troubleshooting services to internal colleagues and external business partners Assist with general on-site product application, training, and general substrate review. Assist with the generation and maintenance of technical documentation and collateral with various internal departments. Examples include application instructions, technical data sheets, technical marketing collateral, product training programs, 3rd party testing/validation reports, and other product assets. Assist in the collection of laboratory data for project and/or product-specific testing. Assist with and/or perform in-field and in-house analytical lab testing to confirm the chemical compatibility and physical adhesion properties of Tremco products on specified jobs, for evaluating new areas of application, new product development, and competitive product analysis. Conduct jobsite observations/evaluations with customers and field sales reps to make accurate and timely product and installation recommendations. Compose official letters and/or corporate communiques, including installation instructions, job qualification parameters, and competitive product comparisons along with assisting in the development of detail drawings to help secure sales opportunities. Provide or obtain accurate and timely answers to inquiries on product usage, comparative competitive products, web-site navigation, product specifications, repair techniques, assessment and/or remedial course of action recommendations for jobsite problems, environmental regulations, construction sequencing, and technical product property questions. Ensure product performance through proper recommendation of jobsite qualification and application techniques. Possess and leverage a basic knowledge of Tremco's product portfolio. Learn assigned core product line technology while assisting higher level Application Specialists with occasional direction. Provide clear written and verbal technical support and product recommendations to internal and external stakeholders including sales representatives, technical representatives, owners, architects, engineers, contractors, installers, etc. EDUCATION High School Diploma or GED required. Bachelor's degree in Science, Civil Engineering, Construction Management or similar field preferred EXPERIENCE 1+ years of Technical Service, Technical Sales, or Construction Industry experience required. CERTIFICATES, LICENSES, REGISTRATIONS: OHSA 10 Preferred but not required OTHER SKILLS AND ABILITIES: Experience with Auto CAD, Word, Excel, etc. Ability to manage multiple, shifting priorities. Effective team player. Self-motivated and driven. Excellent written and verbal communication skills. Ability to travel up to 50% domestically and internationally. Hands-on and conceptual mechanical aptitude. The salary range for applicants in this position generally ranges between $52,960 - $66,200. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Under the direction of the Executive Director, the Fiscal Services Support Specialist is responsible for the delivery of fiscal operations support services to educational entities associated with the NEOnet consortium. This job has a FLSA status of Non-Exempt. MAJOR RESPONSIBILITIES: Maintain and enhance an understanding of the current fiscal software. Provide rapid detection and solution to the current fiscal software application inquiries and effective means of ‘trouble-shooting' user questions, concerns and needs. Assist, plan and deliver training for users on the current fiscal software. Maintain and enhance a working knowledge of other software packages outside the respective software package of concentration. Act as primary contact between school district personnel and NEOnet regarding related questions and issues. Keep users notified of changes and/or updates to the current student software applications and supporting software modules. Plan, write and distribute documentation as necessary to provide effective professional development, training and support for users. Assist in developing various software procedures as needed by NEOnet and school district personnel. Escalates and manages incidents with state support agency. Assist Fiscal Team in meeting member district special project fiscal software needs including but not limited to; payroll processing, W2/1099 preparation, 5 Year Forecast submission, salary notice/mid-year contract change assistance, monthly, quarterly and annual financial statement balancing, and EMIS/Staff data work. Provide second tier software support and training to Fiscal Services Support Liaisons. Maintain and enhance an understanding of current fiscal software operating system and file structure. Maintain and enhance fulfill user defined reports and data requests. Maintain a working knowledge of related third party fiscal software programs and applications. Perform other duties as assigned by the Executive Director. REQUIRED QUALIFICATIONS: Ability to read and understand software documentation, to develop instructional materials as needed, to conduct training programs in the use of software applications. Ability to work cooperatively and harmoniously with many individuals of varying backgrounds and to handle information professionally and confidentially. Ability to organize tasks into a logical and purposeful sequence. Provide problem-solving initiative; cultivate resources available from other OECN sites, the Ohio Department of Education and associated commercial vendors. Familiarity with various computer systems and ability to use associated computer equipment. Ability to communicate with other employees and train others in the use of computer equipment. DESIRED QUALIFICATIONS: Minimum two-year college degree or equivalent business experience. 3 or more years of experience with fiscal software and related third party software. Proficient knowledge of spreadsheet, word processing software and operating systems. Ability to use software tools to perform needed tasks effectively. Familiarity with professional development organizations, attendance at FAAST meetings and OEDSA conference. QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Language skills: Ability to read, analyze and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from staff members and clients, regulatory agencies, or members of the business community. Ability to write reports. Ability to effectively present information to top management, public groups, and/or boards of directors. Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret and extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Physical Demands: While performing the duties of this job, the employee is required to sit, stand, walk, and use hands to finger, handle or feel objects, tools, or controls. The employee frequently is required to reach with hands and arms, talk, or hear. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl, taste and smell. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. The employee may occasionally be expected to move and/or lift 100 pounds or move but may obtain assistance or use equipment and carts to facilitate these tasks. Specific vision abilities by this job include close vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Work Environment: While performing the duties of this job, the employee frequently works near moving, mechanical parts and is frequently exposed to fumes or airborne particles and risk of electrical shock. The noise level in the work environment is usually moderate to occasionally loud. The employee shall remain free of any alcohol or nonprescribed controlled substance abuse in the workplace throughout his/her employment in the Council.

Foxconn EV System LLC Job Description - IT - SAP Application Specialist FSLA Status: Exempt Reports To: IT Application Manager Primary Function: This system includes application software and IT hardware. The SAP Application Specialist will work closely with the other IT resources, including other technicians as well as engineers. The person will be responsible for day-to-day SAP/MES/RPA/Data operations, issue fixes, troubleshooting both software and hardware, as well as supporting reporting services and other applications needed to operate the facility in Lordstown, Ohio. Duties and Responsibilities: Collaborate with business managers and end-users for the effective use of IT. Promote ERP(SAP) system and integrated system such as MES implementations. Gather and analyze business requirements to identify areas for improvement. Develop functional specifications for SAP implementations. Design, develop and configure SAP solutions, including custom reports, interfaces, and conversions to meet business needs. Implement SAP solutions, ensuring adherence to project timelines and quality standards. Perform testing and quality assurance activities. Provide ongoing maintenance and support for SAP systems. Troubleshoot and resolve technical issues. Identify opportunities for process improvement and recommend solutions. Develop, analyze, prioritize, and organize requirement specifications, data mapping, diagrams, and flowcharts as needed. Responsible for the review of business/functional requirement documents and developing technical design documents. Guarantee adherence to deadlines and budget requirements. Analyzes, acquires, installs, modifies, and supports operating systems, applications, databases, utilities, and tools related to vehicle manufacturing. Utilize the site management of change process to document changes and risk mitigation plans while leading and assisting in incremental improvements to site systems. Document technology and troubleshooting via procedures and job aides. Work cross functionally to identify and implement improvements to the applications. Implement best practices for scalability, supportability, ease of maintenance, and system performance. Participate in on-call rotation to respond to daily production issues related to SAP/MES. Troubleshoot issues using log files, and events. Promote the usage and expansion of IT services, collaborate with corporate and local IT organizations. Responsible for the coordinated management of multiple related projects, ongoing operations which are directed toward a common objective. Works with constituent Project to monitor cost, schedule, risks and technical performance of component projects and operations, while working to ensure the ultimate success of the program. Responsible for stakeholder management, particularly stakeholders internal or external to the organization. Manage the continuous optimizations of IT Systems services. Continuously promote the high availability of service for critical customer applications. Skilled in the delivery of IT application and infrastructure services. Effectively manage IT services through the use of performance metrics and proven IT methodologies. Evaluate service delivery performance and take corrective actions with appropriate IT staff. Required Education Associate or bachelor's degree in computer science or information technology, or equivalent experience. Required Experience Minimum 5+ years of related experience in the IT field. Prior SAP/MES experience required (Automotive manufacturing experience is a plus). Strong understanding of SAP ERP modules (e.g., FI, CO, MM, SD, PP). Proficiency in ABAP programming or other relevant development languages. Experience with SAP implementation methodologies (e.g., ASAP, Agile). Ability to work independently and as part of a team. SAP S/4HANA experience. Cloud computing knowledge (e.g., AWS, Azure, GCP). Experience with SAP Fiori or other user experience technologies. Knowledge of EDI setup Experience installing, configuring, documenting, testing, training, and implementing new applications and systems. Experience and proficient level of knowledge with Windows Operating System and Server Operations. Knowledge of manufacturing PLCs and HMI systems is a plus. Required Competencies Action Oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Collaborates - Building partnerships and working collaboratively with others to meet shared objectives. Drives Results - Consistently achieving results, even under tough circumstances. Interpersonal Savvy - Relating openly and comfortably with diverse groups of people. Situational Adaptability - Adapting approach and demeanor in real time to match the shifting demands of different situations. Required Skills/Licenses/Certifications Strong computer, hardware, software, and analytical skills. Proven ability to assess business needs and translate them into relevant solutions. Must have strong interpersonal, presentation and communication (written and verbal) skills, including the ability to work in a self-directed environment. Must have exceptional time management and organizational skills with the ability to multi-task. Have a desire to learn and develop technical skills to keep current with changing operations. Demonstrate process skills - ability to adapt to an ever-changing manufacturing environment and understanding of process operations. Knowledge of manufacturing PLCs and HMI systems is a plus. Experience in managing complex project teams including outsource IT developer organizations. Experience in business process re-engineering of systems application SAP ERP Modules; Sales/Distribution, Materials Management, Production Planning, Finance Interface knowledge with SAP and Non-SAP systems. Relevant certifications like SAP Certified Technology Associate and SAP Certified Development Associate is preferred. Exposure and hands-on in PP configuration, customization and deployment. Aware of the latest SAP technologies, tools, and best practices. Customer focused and business sensitive attitude for applying effective manufacturing SCM IT solutions Promote high quality IT solutions ERP, MES (Manufacturing Execution System) Promote creative and innovative IT services Identify, research, solve and prevent service quality problems Good verbal and written communication skills with all levels of business and IT management Ability to influence and persuade management for providing business appropriate IT solutions

At MSC, we are dedicated to enhancing patient comfort and quality of life with over 75 years of experience and accredited by the Accreditation Commission for Health Care (ACHC). MSC is a 13 -Time recipient of the prestigious NorthCoast 99 Award as a Top Workplace to work! MSC is a two-time recipient of the prestigious National HME Excellence Award for Best Home Medical Equipment company in the US. In addition, MSC is very proud to announce its debut on the Inc. 5000 list in 2024, marking a significant milestone in our company's growth and success! We are hiring: FULL TIME WITH BENEFITS! APPLY TODAY! Competitive Pay Advancement Opportunities Medical, Dental & Vision Insurance HSA Account w/Company Contribution Pet Insurance Company provided Life and AD&D insurance Short-Term and Long-Term Disability Tuition Reimbursement Program Employee Assistance Program (EAP) Employee Referral Bonus Program Social Recognition Program Employee Engagement Opportunities CALM App 401k (with a matching program) / Roth IRA Company Discounts Payactiv/On-Demand Pay Paid vacation, Sick Days, YOU (Mental Health) Days and Holidays The Service Continuity & Patient Branch Support Specialist plays a key role in managing the renewal of durable medical equipment rentals and delivering excellent patient service in a branch setting. This position is responsible for processing Reasonable Useful Life (RUL), Beneficiary Entering Medicare (BEM), and re-qualification orders, while ensuring accurate documentation, insurance compliance, and timely billing. The role also includes direct support to patients who visit the branch-assisting with equipment selection, order intake, insurance verification, and payment collection. Strong attention to detail, clear communication, and a patient-first mindset are essential to succeed in this role. Responsibilities and Duties: Rental Equipment Management Handle Reasonable Useful Life (RUL), Beneficiary Entering Medicare (BEM), and re-qualification processes tied to rental equipment. Review daily reports to identify patients eligible for RUL or BEM order processing. Verify patient demographics, insurance details, and billing information for accuracy. Perform insurance verification and same/similar checks to meet compliance requirements. Review supporting documentation to confirm qualification and ensure appropriate billing. Process all incoming RUL and BEM orders in a timely manner. Manage sales orders on hold due to re-qualification needs, working with patients and prescribers to gather required documentation. Follow up daily on assigned patients and equipment to support accurate and timely reimbursement. Patient and Branch Support Greet and assist walk-in customers and patients in a professional and friendly manner Answer questions about medical equipment, supplies, insurance coverage, and payment options Educate patients on proper use and care of equipment such as, walkers, nebulizers, and other DME items Input and process sales orders accurately in the system for patients who walk in with prescriptions Collect and verify prescriptions, insurance cards, and identification Ensure compliance with Medicare, Medicaid, and private insurance documentation requirements Coordinate with physicians' offices to obtain missing paperwork or approvals Prepare equipment for in-branch pickup, including basic assembly or setup if applicable Discuss patients' financial responsibility and collect Method of Payment for equipment or supplies being dispensed at the branch Work closely with customer service teams to ensure smooth patient experiences Communicate issues or delays clearly and promptly to patients Other Duties as Assigned Support special projects or temporary needs within the branch Participate in training and stay updated on DME products, insurance guidelines, and compliance standards Perform other tasks and responsibilities as assigned to support departmental and organizational objectives Qualifications: Education: Graduate of an accredited high school or GED equivalent. Experience/Knowledge/Skills/Physical Requirements: Strong Medicare, Medicaid & Commercial Payer HME experience Experience in HME/DME referral intake and/or billing helpful. Progressively responsible reimbursement experience in HME. Ability to understand reimbursement implications due to industry changes. Strong verbal and written communication skills. TEAM Player with excellent interpersonal and organizational skills Extensive computer use requires strong typing ability. Must type @ least 40 WPM: Brightree experience a plus Strong telephone skills

As an Advantage Care Cancer Specialist, you'll be the initial point of contact for members diagnosed with cancer. Your role involves providing emotional support, actively listening, and offering prayers as they process this difficult news. You'll walk alongside members and their families throughout their cancer journey. Additionally, you'll collaborate with various CHM departments and work closely with our nurse navigator to connect members with high-quality treatment providers at cost-effective rates. What We Offer Compensation based on experience. Faith and purpose-based career opportunity! Fully paid health benefits Retirement and Life Insurance 12 paid holidays PLUS birthday Lunch is provided DAILY. Professional Development Paid Training Role and Responsibilities Obtain necessary treatment details. Assess membership level, CHM Plus, offer pertinent programs based on the membership details and the type of cancer diagnosis. Acquire necessary documentation for a sharing determination. Effectively communicate with the members, supervisors, team members, the nurse navigator, and various departments. Multitask and maintain strong attention to detail. Interact with members to understand their needs, provide information, and help throughout the sharing determination process. Respond to member inquiries, issues, and concerns in a timely and professional manner through various communication channels, including communication with the nurse navigator, phone and/or email. Maintain accurate and organized records of members interactions, inquiries, orders, and other relevant information in CHM's database Collaborate with various internal teams to ensure effective communication, smooth transitions, and a seamless member experience. Seek opportunities for process improvement, suggest enhancements to processes, and provide feedback to member experience and overall effectiveness. Set up negotiating agreements with providers. Bill processing of cancer related Single Case Agreements and Memorandum of Understandings. Guide members to financial assistance program options specific to diagnosis. Assist members to help optimize their lifetime maximum amount when limitations exist. Qualifications High school diploma or successful completion of a high school equivalency Must possess excellent verbal and written communication skills to effectively interact with CHM members and team members across various channels. Proficient PC operating routine office equipment (e.g., faxes, copy machines, printers, multi-line telephones, etc.) Experience with medical bills preferred. Strong analytical and problem-solving skills. Demonstrated history of effective phone communication skills. Obtain knowledge of CHM guidelines. Ability to handle stressful and sensitive situations. Knowledge of cancer related benefit programs is helpful but not required. Note: The qualifications and responsibilities outlined above are subject to change as the needs of the organization evolve. About Christian Healthcare Ministries Founded in 1981, Christian Healthcare Ministries (CHM) is a health care sharing ministry for Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each other's medical bills. The mission of CHM is to glorify God, show Christian love, and experience God's presence as Christians share each other's medical bills.

IT Support-Help Desk Analyst responsible for company-wide end-user support of Hardware, Software, Mobile devices, and PC refresh. Duties include investigating, researching, troubleshooting, and escalating issues in a timely and appropriate manner. Minimum six months to three years of HelpDesk/IT Support or Internship in the IT Support arena Windows, PC refresh exp, Active Directory, and hands-on exp supporting mobile devices. Troubleshooting hardware devices(keyboards/mouse) Must be on-site 5 days a week, with the potential of a hybrid schedule after 3 months of training. Additional Information All your information will be kept confidential according to EEO guidelines.

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military