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The differences between technical assistants and technical support assistants can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a technical assistant and a technical support assistant. Additionally, a technical support assistant has an average salary of $44,005, which is higher than the $34,159 average annual salary of a technical assistant.
The top three skills for a technical assistant include patients, customer service and patient care. The most important skills for a technical support assistant are troubleshoot, phone calls, and data entry.
| Technical Assistant | Technical Support Assistant | |
| Yearly salary | $34,159 | $44,005 |
| Hourly rate | $16.42 | $21.16 |
| Growth rate | 10% | 10% |
| Number of jobs | 73,750 | 153,404 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 53% | Bachelor's Degree, 54% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
A technical assistant is responsible for supporting business operations by doing administrative and technical tasks under a direct supervisor or tenured staff. Duties of a technical assistant include creating meeting reports, scheduling events, responding to clients' inquiries through email and phone calls, monitoring office inventories, basic troubleshooting on defective equipment, providing recommendations on product development, and analyzing operations processes. Technical assistants require strong time-management and multi-tasking skills to perform tasks in a fast-paced environment and high-level operations.
A technical support assistant assists and supports technical staff members in their daily activities. These professionals execute technical support tasks for the client-server. Besides providing technical support for desktop applications, technical support assistants also help technicians resolve and troubleshoot technical issues. Moreover, technical support assistants answer and reply to emails and customer calls concerning their technical problems. They ensure the technical staff follows the required guidelines and procedures and update themselves on the technical aspects' solutions and latest trends.
Technical assistants and technical support assistants have different pay scales, as shown below.
| Technical Assistant | Technical Support Assistant | |
| Average salary | $34,159 | $44,005 |
| Salary range | Between $22,000 And $51,000 | Between $30,000 And $64,000 |
| Highest paying City | Boston, MA | New York, NY |
| Highest paying state | Massachusetts | New York |
| Best paying company | The American Musical and Dramatic Academy | Autodesk |
| Best paying industry | Insurance | Technology |
There are a few differences between a technical assistant and a technical support assistant in terms of educational background:
| Technical Assistant | Technical Support Assistant | |
| Most common degree | Bachelor's Degree, 53% | Bachelor's Degree, 54% |
| Most common major | Business | Business |
| Most common college | Stanford University | Stanford University |
Here are the differences between technical assistants' and technical support assistants' demographics:
| Technical Assistant | Technical Support Assistant | |
| Average age | 42 | 42 |
| Gender ratio | Male, 54.8% Female, 45.2% | Male, 61.8% Female, 38.2% |
| Race ratio | Black or African American, 11.1% Unknown, 5.4% Hispanic or Latino, 15.8% Asian, 11.9% White, 55.4% American Indian and Alaska Native, 0.4% | Black or African American, 11.3% Unknown, 5.3% Hispanic or Latino, 14.6% Asian, 14.4% White, 54.1% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |