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Technical internship vs technical support coordinator

The differences between technical interns and technical support coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a technical internship and a technical support coordinator. Additionally, a technical support coordinator has an average salary of $41,092, which is higher than the $38,417 average annual salary of a technical internship.

The top three skills for a technical internship include python, java and patients. The most important skills for a technical support coordinator are customer service, phone calls, and excellent interpersonal.

Technical internship vs technical support coordinator overview

Technical InternshipTechnical Support Coordinator
Yearly salary$38,417$41,092
Hourly rate$18.47$19.76
Growth rate10%10%
Number of jobs119,178157,591
Job satisfaction--
Most common degreeBachelor's Degree, 50%Bachelor's Degree, 57%
Average age4242
Years of experience22

What does a technical internship do?

In a technical internship, the responsibilities will vary according to the organization or industry. Despite this, most of the tasks will revolve around accomplishing tasks or directives handed out by managers or supervisors, which might include duties such as researching and analyzing, crafting new ideas from scratch, assisting other personnel, and sharing insights during discussions. One may also have to create or improve systems, detect issues, provide solutions, and maintain an active communication line with team members.

What does a technical support coordinator do?

A technical support coordinator oversees and coordinates the activities of technical support teams, ensuring clients and staff receive optimal support and service. They typically set objectives and guidelines, establish schedules and action plans, perform audits and assessments, review documentation and client feedback, and conduct research and analysis to develop strategies that will optimize the daily operations of the department. Moreover, as a technical support coordinator, it is essential to lead and encourage teams to reach goals while implementing the company's standards and policies.

Technical internship vs technical support coordinator salary

Technical interns and technical support coordinators have different pay scales, as shown below.

Technical InternshipTechnical Support Coordinator
Average salary$38,417$41,092
Salary rangeBetween $27,000 And $54,000Between $28,000 And $59,000
Highest paying CityHillsboro, ORNew York, NY
Highest paying stateOregonNew Jersey
Best paying companyOCCCottage Health
Best paying industryTelecommunicationTechnology

Differences between technical internship and technical support coordinator education

There are a few differences between a technical internship and a technical support coordinator in terms of educational background:

Technical InternshipTechnical Support Coordinator
Most common degreeBachelor's Degree, 50%Bachelor's Degree, 57%
Most common majorMedical TechnicianBusiness
Most common collegeDuke UniversityStanford University

Technical internship vs technical support coordinator demographics

Here are the differences between technical interns' and technical support coordinators' demographics:

Technical InternshipTechnical Support Coordinator
Average age4242
Gender ratioMale, 58.9% Female, 41.1%Male, 57.1% Female, 42.9%
Race ratioBlack or African American, 10.3% Unknown, 5.3% Hispanic or Latino, 15.2% Asian, 15.1% White, 53.6% American Indian and Alaska Native, 0.4%Black or African American, 12.9% Unknown, 5.3% Hispanic or Latino, 15.0% Asian, 10.5% White, 55.8% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between technical internship and technical support coordinator duties and responsibilities

Technical internship example responsibilities.

  • Manage the migration to VOIP phone systems.
  • Used PL/SQL and UNIX shell script to automate daily reports as well as any production error alerts.
  • Manage the c-arm and o-arm in the operating room while maintaining the sterile field at all times.
  • Manage group-wide collaboration using SharePoint and enable cross-team communication base on unique team needs.
  • Utilize front-end development - HTML, CSS, and JavaScript - to enhance both existing and new applications.
  • Maintain PACS computer system and serve as data entry operator.
  • Show more

Technical support coordinator example responsibilities.

  • Manage organizations ticketing queue and assign tickets as per establish SLA guidelines.
  • Support IBM base PCs and MacIntosh systems.
  • Monitor and maintain office network, servers and client PCs.
  • Create and maintain clear and accessible VPN records and other documentation.
  • Resolve issues on PC operating systems, device manager and TCP/IP configuration.
  • Remedy system used to track all network outages, coverage incidents, and application failures.
  • Show more

Technical internship vs technical support coordinator skills

Common technical internship skills
  • Python, 10%
  • Java, 10%
  • Patients, 7%
  • C++, 5%
  • Customer Service, 5%
  • JavaScript, 4%
Common technical support coordinator skills
  • Customer Service, 13%
  • Phone Calls, 10%
  • Excellent Interpersonal, 5%
  • Remedy, 4%
  • Customer Satisfaction, 4%
  • Problem Resolution, 4%

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